AOMEI backuper pro crash

BSOD.txt

Microsoft (R) Windows Debugger Version 10.0.17134.12 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [N:\Memory.dmp]
Kernel Bitmap Dump File: Kernel address space is available, User address space may not be available.


************* Path validation summary **************
Response                         Time (ms)     Location
Deferred                                       SRV*c:\symbols*https://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*c:\symbols*https://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 10 Kernel Version 17134 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 17134.1.amd64fre.rs4_release.180410-1804
Machine Name:
Kernel base = 0xfffff801`4c202000 PsLoadedModuleList = 0xfffff801`4c5b0170
Debug session time: Mon Sep 10 11:06:00.806 2018 (UTC + 2:00)
System Uptime: 4 days 11:26:04.756
Loading Kernel Symbols
...............................................................
................................................................
................................................................
.............................
Loading User Symbols
PEB is paged out (Peb.Ldr = 00000000`003bd018).  Type ".hh dbgerr001" for details
Loading unloaded module list
.....
ERROR: FindPlugIns 8007007b
ERROR: Some plugins may not be available [8007007b]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 18, {0, ffffc18715b45060, 2, ffffffffffffffff}

*** ERROR: Module load completed but symbols could not be loaded for amwrtdrv.sys
Probably caused by : amwrtdrv.sys ( amwrtdrv+1bce )

Followup:     MachineOwner
---------

6: kd> !analyze -v
ERROR: FindPlugIns 8007007b
ERROR: Some plugins may not be available [8007007b]
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

REFERENCE_BY_POINTER (18)
Arguments:
Arg1: 0000000000000000, Object type of the object whose reference count is being lowered
Arg2: ffffc18715b45060, Object whose reference count is being lowered
Arg3: 0000000000000002, Reserved
Arg4: ffffffffffffffff, Reserved
	The reference count of an object is illegal for the current state of the object.
	Each time a driver uses a pointer to an object the driver calls a kernel routine
	to increment the reference count of the object. When the driver is done with the
	pointer the driver calls another kernel routine to decrement the reference count.
	Drivers must match calls to the increment and decrement routines. This bugcheck
	can occur because an object's reference count goes to zero while there are still
	open handles to the object, in which case the fourth parameter indicates the number
	of opened handles. It may also occur when the object's reference count drops below zero
	whether or not there are open handles to the object, and in that case the fourth parameter
	contains the actual value of the pointer references count.

Debugging Details:
------------------


KEY_VALUES_STRING: 1


TIMELINE_ANALYSIS: 1


DUMP_CLASS: 1

DUMP_QUALIFIER: 401

BUILD_VERSION_STRING:  17134.1.amd64fre.rs4_release.180410-1804

SYSTEM_MANUFACTURER:  ASUS

SYSTEM_PRODUCT_NAME:  All Series

SYSTEM_SKU:  All

SYSTEM_VERSION:  System Version

BIOS_VENDOR:  American Megatrends Inc.

BIOS_VERSION:  2302

BIOS_DATE:  03/06/2017

BASEBOARD_MANUFACTURER:  ASUSTeK COMPUTER INC.

BASEBOARD_PRODUCT:  SABERTOOTH Z87

BASEBOARD_VERSION:  Rev 1.xx

DUMP_TYPE:  1

BUGCHECK_P1: 0

BUGCHECK_P2: ffffc18715b45060

BUGCHECK_P3: 2

BUGCHECK_P4: ffffffffffffffff

CPU_COUNT: 8

CPU_MHZ: d48

CPU_VENDOR:  GenuineIntel

CPU_FAMILY: 6

CPU_MODEL: 3c

CPU_STEPPING: 3

CPU_MICROCODE: 6,3c,3,0 (F,M,S,R)  SIG: 24'00000000 (cache) 24'00000000 (init)

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  0x18

PROCESS_NAME:  Backupper.exe

CURRENT_IRQL:  0

ANALYSIS_SESSION_HOST:  XXXXXX

ANALYSIS_SESSION_TIME:  09-11-2018 00:46:22.0251

ANALYSIS_VERSION: 10.0.17134.12 amd64fre

LAST_CONTROL_TRANSFER:  from fffff8014c3c436a to fffff8014c3aaca0

STACK_TEXT:  
ffffb909`0a3b1788 fffff801`4c3c436a : 00000000`00000018 00000000`00000000 ffffc187`15b45060 00000000`00000002 : nt!KeBugCheckEx
ffffb909`0a3b1790 fffff801`4aa51bce : ffffc187`25a217d0 ffffc187`25a217d0 00000000`00000001 00000000`00000004 : nt!ObfDereferenceObject+0x1ae25a
ffffb909`0a3b17d0 fffff801`4c21b199 : ffffc187`1eb57330 fffff801`4c21b465 ffffc187`7a483a40 ffffc187`1eb57330 : amwrtdrv+0x1bce
ffffb909`0a3b1800 fffff801`4c6dffa4 : ffffc187`1eb57330 00000000`00000001 ffffc187`25a217d0 fffff801`4c24fb63 : nt!IofCallDriver+0x59
ffffb909`0a3b1840 fffff801`4c6d0170 : 00000000`00000001 00000000`00000000 ffffc187`01f6c9a0 00000000`00000001 : nt!IopDeleteFile+0x124
ffffb909`0a3b18c0 fffff801`4c217556 : 00000000`00000000 00000000`00000000 00000000`00000001 ffffc187`1eb57330 : nt!ObpRemoveObjectRoutine+0x80
ffffb909`0a3b1920 fffff801`4c6c5b49 : 00000000`00000000 ffffc187`01f6c9a0 ffffa780`00000000 00000000`00000000 : nt!ObfDereferenceObjectWithTag+0xc6
ffffb909`0a3b1960 fffff801`4c6cd48d : 00000000`00000000 00000000`0009e5b8 00000000`00001000 00000000`00000004 : nt!ObCloseHandleTableEntry+0x259
ffffb909`0a3b1aa0 fffff801`4c3bb343 : ffffc187`7a483300 00000000`05b72978 ffffc187`7a483300 ffffb909`0a3b1b80 : nt!NtClose+0xcd
ffffb909`0a3b1b00 00000000`77961e4c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0009ef08 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x77961e4c


THREAD_SHA1_HASH_MOD_FUNC:  bfc44085b28be2cdacd267077a974a30c548f45f

THREAD_SHA1_HASH_MOD_FUNC_OFFSET:  f6f8190f9da77f7597ea529b1bdeb7ee660685df

THREAD_SHA1_HASH_MOD:  36ba479a424706c6cd7f252f81c1734db9b2c6e0

FOLLOWUP_IP: 
amwrtdrv+1bce
fffff801`4aa51bce 488b4f18        mov     rcx,qword ptr [rdi+18h]

FAULT_INSTR_CODE:  184f8b48

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  amwrtdrv+1bce

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: amwrtdrv

IMAGE_NAME:  amwrtdrv.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  50d967ee

STACK_COMMAND:  .thread ; .cxr ; kb

BUCKET_ID_FUNC_OFFSET:  1bce

FAILURE_BUCKET_ID:  0x18_OVER_DEREFERENCE_amwrtdrv!unknown_function

BUCKET_ID:  0x18_OVER_DEREFERENCE_amwrtdrv!unknown_function

PRIMARY_PROBLEM_CLASS:  0x18_OVER_DEREFERENCE_amwrtdrv!unknown_function

TARGET_TIME:  2018-09-10T09:06:00.000Z

OSBUILD:  17134

OSSERVICEPACK:  0

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK:  272

PRODUCT_TYPE:  1

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

OSEDITION:  Windows 10 WinNt TerminalServer SingleUserTS

OS_LOCALE:  

USER_LCID:  0

OSBUILD_TIMESTAMP:  2018-08-09 06:25:05

BUILDDATESTAMP_STR:  180410-1804

BUILDLAB_STR:  rs4_release

BUILDOSVER_STR:  10.0.17134.1.amd64fre.rs4_release.180410-1804

ANALYSIS_SESSION_ELAPSED_TIME:  8ff

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:0x18_over_dereference_amwrtdrv!unknown_function

FAILURE_ID_HASH:  {b6cff8c8-943a-2f66-912f-21ccfc8c6939}

Followup:     MachineOwner
---------