Thunderbird Support Report FROM: 2012.4.25 TO: 2012.4.25 generated:Wed Apr 25 23:02:24 +0000 2012

tb-support-1600-25april2012.md

Get Satisfaction Thunderbird Support Report TOC

• Trending FROM:2012.4.25 TO:2012.4.25
• Top Repliers FROM:2012.4.25 TO:2012.4.25
• Active FROM:2012.4.25 TO:2012.4.25
• Created FROM:2012.4.25 TO:2012.4.25

Trending tags, mail providers, anti-virus software and ISPs

Mail Providers

1. gmail:21:1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:20:21:
2. Yahoo!:15:1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:
3. Hotmail:5:1:2:3:4:5:
4. AOL:2:1:2:
5. Comcast:1:1:

ISPs

1. Verizon:4:1:2:3:4:
2. AOL:2:1:2:
3. Comcast:1:1:
4. AT&T:1:1:
5. Roadrunner:1:1:

Tags

1. 8, tb12:1:2:3:4:5:6:7:8:
2. 4, password:1:2:3:4:
3. 3, tb11:1:2:3:
4. 3, tb12lightning:1:2:3:
5. 2, imap:1:2:
6. 2, pdf:1:2:
7. 2, tb12 upgrade:1:2:
8. 2, lightning:1:2:
9. 2, backup:1:2:
10. 2, new messages num:1:2:
11. 1, rtprocessed:1:
12. 1, server login:1:
13. 1, undeliverable em:1:
14. 1, tab shade:1:
15. 1, tb12upgrade:1:
16. 1, file name:1:
17. 1, incredimail to t:1:
18. 1, install thunderb:1:
19. 1, blank:1:
20. 1, subject field:1:

Antivirus

1. Eset:10:1:2:3:4:5:6:7:8:9:10:
2. Avira AntiVir:5:1:2:3:4:5:
3. AVG:4:1:2:3:4:
4. Norton Symantec:3:1:2:3:
5. McAfee:2:1:2:
6. Avast:1:1:
7. MSE:1:1:
8. The Shield:1:1:

Top Repliers

A big thank-you to all folks (of which 99% are volunteers!) who support Thunderbird on Get Satisfaction and elsewhere on the Internet!

Top Champion and Employee Repliers

1. 38, sfhowes:1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:19:20:21:22:23:24:25:26:27:28:29:30:31:32:33:
2. 20, stan_647060:1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:16:17:18:1 9:20:
3. 20, wayne_mery:1:2:3:4:5:6:7:8:9:10:11:12:13:14:
4. 17, matt_678579:1:2:3:4:5:6:7:8:9:10:11:12:13:14:15:
5. 7, san_2972983:1:2:3:4:5:6:
6. 4, rtanglao:1:2:3:4:
7. 3, chrisramsden:1:2:3:
8. 1, jonathan_protzenko:1:
9. 1, bernd_s:1:

Top NON Champion and Employee Repliers

1. 5, ben_wechsler:1:
2. 5, finitarry:1:2:3:4:5:
3. 3, charles_patton:1:2:
4. 2, geoff_oakshott_4050989:1:
5. 2, antonio_1071388:1:
6. 2, eike_reinel:1:
7. 2, tom_wensel:1:
8. 2, ravibb:1:
9. 2, william_lurie:1:2:
10. 2, christo_4067119:1:2:
11. 2, cath_4065622:1:
12. 2, rosemazzaro_ginther:1:2:
13. 2, allettieri:1:
14. 1, psxman:1:
15. 1, steve_4005484:1:
16. 1, su_4069216:1:
17. 1, patrikwallner:1:
18. 1, lodewijk_2796643:1:
19. 1, carygreenberg212:1:
20. 1, farnorthglendale:1:

Get Satisfaction Thunderbird Active Topics FROM:2012.4.25 TO:2012.4.25

Active means topics with replies during FROM:2012.4.25 TO:2012.4.25

replies	url	tags	mail providers	ISPs
9	Thunderbird Inbox says it is full	:	::	:
7	HATE the new search system. Quick filte	:qfb:quick search:search:	::	:
6	Hangs accessing IMAP in TB 11.0.1 and 12	:hang:imap:imap frequent ha:tb11:tb12:tb12hang:tb12notrespondin:	::	:
5	"Message Size exceeded." Sending from Th	:	::Yahoo!:gmail:	:AT&T:
4	errors opening PDF and PPS files	:corrupt error pd:	::gmail:	:
4	Upgrading from V3.1.20 to version 12.0	:backing up profi:backup:mozbackup:tb12:tb12 upgrade:tb12upgrade:	::	:
4	Start TB in my Inbox	:	::	:
3	Rejected message: what did I say?	:	::	:
3	retrieve emails of thundirbird on format	:	::	:
3	How do I connect docs I want to attach t	:	::gmail:	:
3	Slow running latest update	:slow:	::	:Roadrunner:
3	TB 12 works great with Lightning 1.4 and	:add-on installat:canonical:canonical tb12li:gear icon:how to install a:lightning:not at thunderbi:tb12:tb12lightning:	::	:
3	switching to thunderbird from incredimai	:	::	:
3	how can I search for an attachment by na	:	::gmail:	:
3	Lightning 1.4 works fine with TB 12; ple	:probably not a t:tb12:tb12lightning:	::Yahoo!:	:
2	Disappearing Toolbar Icons	:disappear:icons:toolbar:	::	:
2	Choose email recipients directly from Co	:	::	:
2	Move from Netscape to thunderbird	:	::	:
2	Thunderbird Conversations Extension - pr	:conversations pr:	::	:
2	lost in cyber space	:	::	:

Get Satisfaction Thunderbird Topics Created FROM:2012.4.25 TO:2012.4.25

topic#	url	tags	mail providers	ISPs
1.	switching to thunderbird from incredimai	:	:	:
2.	menu bar missing	:	:	:
3.	Choose email recipients directly from Co	:	:	:
4.	Thunderbird won't unhighlight mail in co	:	:	:
5.	How can I increase font size of message	:	:	:
6.	Help Whit Sent Folder	:	:	:
7.	Reply to all	:	:	:
8.	Cannot open pdf attachment	:associate helper:attachment:pdf:	:	:
9.	how do i disable ssl/tls	:	:	:
10.	Password Problem	:	:	:
11.	configuration could not be verified - is	:	:	:
12.	Look of thunderbird on Windows 7 ... scr	:	:	:
13.	Corrupted ID Window	:	:	:
14.	Where did my calendar go?	:	:	:
15.	Unable to receive/send email	:	:	:
16.	Outgoing mail won't work	:	:Yahoo!:	:
17.	TB12 crashes	:	:	:
18.	Thunderbird e-mail on ATT.NET using Wind	:	:	:
19.	Cannot open messages...	:	:	:
20.	lost in cyber space	:	:	:
21.	Can't receive email from one sender.	:	:	:
22.	New Item showing at the bottom To and Fr	:	:gmail:	:
23.	Mailbox out remains empty.	:	:	:
24.	HATE the new search system. Quick filte	:qfb:quick search:search:	:	:
25.	Help! Where did my trash go??	:trash folder emp:	:	:
26.	I lost the adress book and all my contac	:	:	:
27.	e.mails not received	:	:	:
28.	How to create a mailing list from existi	:	:	:
29.	I can't receive attachments in my email	:	:	:
30.	Updated to 11.0.1 and now message filter	:filters:tb11:	:	:
31.	Attachments are bashful, won't let me se	:attachments can':unopenable attac:	:	:Verizon:
32.	Upgraded to Thunderbird 12 and lost my C	:tb12:tb12lightning:	:	:Verizon:
33.	thunderbird uninstall	:	:	:
34.	The recipient has problems with my email	:forwarding:links:	:	:
35.	older downloads for mac os x 10.4.11	:	:	:
36.	errors opening PDF and PPS files	:corrupt error pd:	:gmail:	:
37.	TB 12.0 - now e-mail is screwed	:	:	:
38.	TB 12.0 - now e-mail is screwed	:	:	:
39.	Not working	:	:	:
40.	Thunderbird Inbox says it is full	:	:	:
41.	how do I get my incredimail addressbook	:	:	:
42.	Having trouble changing my POP password	:debugging:logging:password:	:Yahoo!:	:
43.	Number of new messages displayed in the	:new messages num:	:	:
44.	Number of new messages displayed in the	:new messages num:	:	:
45.	Downloading New Mozilla 12 is not Happen	:	:	:
46.	downloading old emails again and again	:	:	:
47.	says "user name or password invalid"	:invalid:password:password invalid:username:username invalid:	:	:
48.	e-mail	:	:	:
49.	Problems	:	:	:
50.	editing Calendar-Events in Yahoo-Calende	:	:Yahoo!:	:
51.	Moving Local Folders from Backup file to	:	:	:
52.	Unable to save message in sent folder	:	:	:
53.	Upgraded to Thunderbird 12 my old settin	:	:	:
54.	Thunderbird asks to be default e-mail pr	:	:	:
55.	Unresponsive Scripts Slows PC Down!	:unresponsive scr:unresponsive scr:	:	:
56.	secondary email client	:	:	:
57.	fonts/text size	:	:	:
58.	lightning and templates of remind	:	:	:
59.	lightning and templates of remind	:	:	:
60.	Can ́t log in	:	:	:
61.	Long send times - better atachment manag	:	:	:
62.	The Day and week tag in my viewing panel	:	:	:
63.	Thunderbird thinks it is up to date, eve	:	:	:
64.	Cannot create a new account	:	:gmail:	:
65.	AVG antivirus WAS:Rollimg back a version	:avg:	:gmail:	:
66.	Address Book Problem: hidden address boo	:	:	:
67.	Upgrading from V3.1.20 to version 12.0	:backing up profi:backup:mozbackup:tb12:tb12 upgrade:tb12upgrade:	:	:
68.	Applying filters to messages	:filter:security:	:	:
69.	upgrades have disrupted smtp connection.	:cannot send emai:tb12:tb12 upgrade:	:	:
70.	Thunderbird 12 will not re-open with las	:	:	:
71.	old sent emails disappeared	:msf:recovery:	:	:
72.	tb12.0 (still) missing icons	:icon toolbar:	:	:
73.	New to Thunderbird and mailbox won't syn	:retr:	:gmail:	:
74.	Delete messages more than 30 days old	:	:	:
75.	Remove Gap between the Message compositi	:	:	:
76.	predictive text fills in email addresses	:	:	:
77.	How can I use thunderbird where I have m	:	:	:
78.	Switch off Sever Data Transmission Infor	:	:	:
79.	retrieve emails of thundirbird on format	:	:	:
80.	lost my send button	:	:	:
81.	why slow suddenly	:	:	:
82.	Setting email to Auto Reply	:	:	:
83.	banner update	:	:	:
84.	.msf files and extension files gone?	:disappearing ema:	:	:
85.	Delete future recurring events while ret	:delete recurring:	:	:
86.	How to setup Lightning calendar to work	:	:	:
87.	desktop shortcut	:	:	:
88.	New Features when Compossing Messages	:contact birthday:filtering:formatting:highlighter:subject field:tagging:	:	:
89.	Email leeps downloading even though I de	:	:	:
90.	Can't open some Adobe Acrobat and MS Wor	:	:	:
91.	Calendar disappeared	:	:	:
92.	Pass a message	:	:	:
93.	importing from PC to Mac	:importing:mac:platforms:	:	:
94.	Non display of attachments when forwardi	:	:Yahoo!:	:
95.	Incoming message go to trash	:trash:	:	:
96.	Using POP on multiple devices	:	:	:
97.	Saving attachment	:	:	:
98.	In Send to; what is Drafts "again"	:	:	:
99.	What is - Move to drafts"again"?	:	:	:
100.	delete email account (Thunderbird) v11.0	:	:	:
101.	Using on multiple computers to receive m	:	:	:
102.	blank Day tab	:lightning day bl:	:	:
103.	Can't sign into email	:	:	:
104.	Checking extension	:	:	:
105.	Move from Netscape to thunderbird	:	:	:
106.	Cannot open my e-mail this morning !	:can not get into:	:	:
107.	Why are you updating that frequently, an	:	:	:
108.	Synchronisation Thunderbird with Smartph	:	:	:
109.	please help me open my Thunderbird this	:opening thunderb:	:	:
110.	spam	:	:	:
111.	Hotmail "Sent" Folder	:	:gmail:Hotmail:	:
112.	time out message when trying to connect	:	:gmail:AOL:	:AOL:
113.	How do I import contacts from verizon we	:	:	:Verizon:
114.	Trouble opening a Thunderbird account. P	:create account:password:wrong password:	:Yahoo!:	:
115.	Lightning and Synchronize, New Event and	:	:	:
116.	Thunderbird crashing - clicking on a lin	:	:	:
117.	I got the pop-up "Add Security Exception	:	:	:
118.	Colour of buttons in toolbar missing	:	:	:
119.	Dictionary corrupt or just my person dic	:	:	:
120.	Lightning 1.4, Thunderbird 12, Mac Lion	:	:	:
121.	How to Bypass Windows 7 Administrator Pa	:	:	:
122.	Connection to mail server broken when Th	:	:	:
123.	How do I make Thunderbird 11 use "Delete	:	:	:
124.	Restore deleted folder	:	:	:
125.	receiving same email over and over block	:	:	:
126.	Forwarding problems	:	:	:
127.	How do I connect docs I want to attach t	:	:gmail:	:
128.	Thunderbird 12.0 Not Responding	:	:	:
129.	how do I request a return receipt on a o	:	:	:
130.	TB 12 Add-On compatibility	:	:	:
131.	Work With Exchange Server	:exchange server:	:	:
132.	grey hair needs a little help please	:	:	:
133.	not able to receive any e-mails	:	:	:
134.	nstemp files won't delete from local fol	:failed compactin:no hard drive sp:temp file deleti:	:	:
135.	Trouble sending emails after recent Thun	:	:	:
136.	how do I create a global inbox after the	:	:	:
137.	Emails not being downloaded	:	:Yahoo!:	:
138.	unable to connect to verizon	:	:	:Verizon:
139.	View the tasks in the same view as the e	:	:	:
140.	During Conversion to Thunderbird Some Fo	:converting to th:folders:missing messages:synchronization:	:	:
141.	Need T-bird to sort my sent messages by	:	:	:
142.	HOW TO READ THE EMAIL BY THUNDERBIRD ON	:	:	:
143.	Addresses and new email (write)	:	:	:
144.	Copy messages from my Med School Account	:	:	:
145.	What Password	:	:	:
146.	thunderbird is not downloading all my me	:	:	:
147.	"Save All" button for attachments does n	:	:	:
148.	thunderbird icon disappear	:	:	:
149.	Keyboard gone haywire	:	:	:
150.	Cant send mail	:	:	:
151.	Setting up email	:	:	:
152.	Inbox thunderbird	:	:	:
153.	redirecting mail	:	:	:
154.	No email rule set up but email being sen	:	:	:
155.	server host name	:	:	:
156.	v12 Crashing / Won't Run -- Revert to La	:@ nsmsgdatabase::bug 748432:crash:tb12:	:	:
157.	Slooooooooooooow link opening all the su	:	:	:
158.	Can't send e-mail via Hotmail/Live.com	:	:Hotmail:	:
159.	Don't open email when deleting them	:	:	:
160.	Migrating from Thunderbird Portable to T	:	:	:
161.	pop.gmail.com responded: Username and pa	:server login:	:gmail:	:
162.	Thunderbird 11.0 Ubuntu - when I select	:conversations co:missing thunderb:	:	:
163.	Adding years to Archives	:	:	:
164.	Unable To View Inline Images In Messages	:	:	:
165.	Ver12 Upgrade – Password Issue for POP	:ver12 password:	:	:
166.	Inbox won't open	:	:gmail:	:
167.	Sent folder does not work	:	:	:
168.	INEPT downloading of messages FETCHED by	:bug 736782:tb12:	:	:
169.	Thunderbird for Windows	:filemaker pro:windows:	:	:
170.	Where is my spam folder?	:spam:spam folder:	:Hotmail:	:
171.	Forwarding emails	:	:	:
172.	In recent weeks, I am not able to forwar	:	:	:
173.	authenitcation problems	:authentication:	:	:
174.	why are my inbox emails are dissapearing	:gmail link:	:gmail:	:
175.	how do I create a single alias for multi	:email alias:	:	:
176.	Jar Heads	:jar files:	:	:
177.	Thunderbord stops functioning when attac	:	:	:
178.	junk settings	:	:	:
179.	Unable to copy/paste, type "@"	:	:	:
180.	spam	:	:	:
181.	Creating and combining address lists	:	:	:
182.	Aparece uma mensagem constantemente no m	:	:	:
183.	Moving spam messages to inbox	:	:gmail:	:
184.	Disappearing Toolbar Icons	:disappear:icons:toolbar:	:	:
185.	how to retrieve username and password	:	:	:
186.	Show Remote Content	:	:	:
187.	ordering products online from Mozilla em	:	:	:
188.	Extension for Comfort On-Screen keyboard	:	:	:
189.	won't accept password, so I can't get ma	:	:	:
190.	master password?? cant get to my emails	:	:	:
191.	Someone hacked my account!	:	:	:
192.	Insert signature on individual emails	:	:	:
193.	don't be afraid to go back.	:	:	:
194.	False notifications for new mail	:new mail:notification:	:	:
195.	Errors receiving messages	:	:	:
196.	Get new email notification but no email	:	:	:
197.	Incomming message size	:	:	:
198.	Thunderbird application location?	:	:	:
199.	signature lines/emails	:	:	:
200.	Saving a Frequently Used Word or Phrase	:	:	:
201.	Spelling errors in release notes for TB	:	:	:
202.	How to make invisible messages go away??	:	:	:
203.	Calendar disappeared	:	:	:
204.	Emails deleted from Iphone.	:	:	:
205.	Oddball characters	:	:	:
206.	I have lost my send button	:	:	:
207.	suddenly can't read my attachments in op	:	:	:
208.	Thunderbird Quick Filter works, Global S	:	:	:
209.	Thunderbird Sending Blank E-Mails	:	:	:
210.	compress folder	:	:	:
211.	Sending Message Sound	:	:	:
212.	How can I change an existing account fro	:imap:migrate:migration:pop:	:	:
213.	latest thunderbird download	:	:	:
214.	Want flaminglow-thunder back!	:	:	:
215.	Cannot delete an event	:	:	:
216.	What is nstmp?	:	:	:
217.	master password reset	:	:	:
218.	STARTTLS	:	:	:
219.	Getting Google Calendar Add-On into Tool	:	:	:
220.	Receiving 2 email notification sounds fo	:	:	:
221.	Unix spool mail	:1969:blank:email:	:	:
222.	Why Can't I search Emails???	:	:	:
223.	Thunderbird Compatibility with Comcast	:	:Comcast:	:Comcast:
224.	Connect	:	:	:
225.	Thunderbird 12.0, I want to delete old e	:	:	:
226.	Fetch Headers - delay in downloading mes	:	:	:
227.	Thunderbird 12.0, I want to delete old e	:	:	:
228.	Mail merge error	:	:	:
229.	Migrate to other computer	:	:	:
230.	Repositioning Accounts in Thunderbird	:	:	:
231.	Using the character * eg as in *.* for s	:	:	:
232.	Moving the New Message Notification	:	:	:
233.	remote images don't display in emails wi	:	:	:
234.	Gmail inbox started to continually searc	:	:gmail:	:
235.	missing 2000+ emails overnight - help!	:	:	:
236.	.PDF to .Dat?	:	:	:
237.	Cannot send mail unless it is just text.	:	:	:
238.	Applying a filter to a message	:	:	:
239.	no where to go	:	:	:
240.	Automatically Print Email	:	:	:
241.	message alerts	:	:	:
242.	Accidently Deleted the menu bar from my	:	:	:
243.	Importing multiple addresses from Excel	:importing from e:multiple address:	:	:
244.	Incoming Mail not available in In Box	:	:Yahoo!:	:
245.	Thunderbird will not automatically delet	:	:	:
246.	I Want My Clip Art Back!	:clip art:email:images:	:	:
247.	how to retreive a deleted email? help!	:	:	:
248.	Messages automatically deleted!	:delete:move:recover:	:	:
249.	Folders and messages in them disappear.	:folders messages:	:	:
250.	no mail toolbar on write screen	:	:	:
251.	Double alerts from TB about new mail.	:	:	: