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Created April 6, 2026 22:53
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Piggy Money Manager - Support

Piggy Money Manager - Support

Effective Date: April 7, 2026

Contact Support

Developer: Cody Yap
App: Piggy Money Manager
Email: codyyap4@gmail.com

FAQ

Q: Where is my data stored?
A: All data stays on your device. iCloud sync is optional and encrypted by Apple.

Q: How do I backup my data?
A: Enable iCloud sync in Settings or use the Export feature in the app.

Q: How do I enable iCloud sync?
A: Go to Settings → iCloud Sync and toggle on.

Q: Can I sync across multiple devices?
A: Yes, if you enable iCloud sync on all devices with the same iCloud account.

Q: How do I cancel my Premium subscription?
A: Go to iOS Settings → App Store → Subscriptions → Piggy → Manage Subscription.

Q: Will I lose data if I cancel Premium?
A: No. Canceling only removes premium features; your data stays safe.

Q: How do I create recurring transactions?
A: In Transactions, set up recurring with your desired frequency.

Q: How does receipt scanning work?
A: The app uses your device's Vision framework. No images leave your device.

Q: What do I do if the app crashes?
A: Note the time, restart the app, and contact support if it continues.

Quick Troubleshooting

  • App won't open: Force-quit, restart device, check storage
  • Data not syncing: Check internet, ensure iCloud is enabled
  • Notifications not working: iOS Settings → Notifications → Piggy (enable)
  • Feature unavailable: Update app, check if Premium is required

Before Contacting Support

  1. Update Piggy to the latest version
  2. Restart your device
  3. Force-quit and reopen the app
  4. Check iOS Settings for permissions

Report Bugs With

  • Device and iOS version
  • App version (Settings)
  • Issue description & steps to reproduce
  • Screenshots if possible

Privacy & Legal

  • Privacy Policy: See PRIVACY_POLICY.md
  • Data Controls: All data deletion is in your control; uninstall to remove all data

Last Updated: April 7, 2026

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