In this article, you will learn how to build the core feature of a social CRM using Django and Vonage Messages API. Our social CRM will help sales agents and the customer support team communicate with potential customers directly on Facebook in real-time. Let's call it Sales Fox.
- Create a messages application from your Vonage dashboard. Follow the steps outlined here.
- Authorise Vonage to access your Facebook business page and link your application to your Facebook page. Follow the steps outlined here.
- Install Redis - If you're using Linux or Mac, follow the instructions here. If you're using Windows, follow the instructions here.
- Install Ngrok. Go to [Ngrok download page](ht