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Custom Desk.com Chat Widget Embed Code
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<html> | |
<head> | |
<script src="//ajax.googleapis.com/ajax/libs/jquery/1.11.1/jquery.min.js"></script> | |
</head> | |
<body> | |
<style> | |
.chat-link-container { | |
display: none; | |
} | |
a.chat-link { | |
display: block; | |
box-sizing: border-box; | |
color: white; | |
padding: 10px 20px; | |
position: fixed; | |
bottom: -2px; | |
right: 0; | |
margin: 0 20px 0 0; | |
background: #3498db; | |
text-shadow: 1px 1px black; | |
border-top-left-radius: 4px; | |
border-top-right-radius: 4px; | |
font-family: sans-serif; | |
font-size: 0.9em; | |
text-decoration: none; | |
box-shadow: inset 1px 1px rgba(255, 255, 255, 0.15); | |
border: 1px solid #2180C0; | |
} | |
a.chat-link:hover { | |
text-decoration: none; | |
} | |
.chat-container { | |
display: none; | |
padding: 0; | |
overflow: hidden; | |
width: 450px; | |
height: 375px; | |
position: fixed; | |
bottom: 10px; | |
right: 10px; | |
z-index: 1000; | |
border: 2px solid #2C97DE; | |
border-radius: 4px; | |
box-shadow: 0 0 25px rgba(0,0,0,.25); | |
background: #eee; | |
} | |
.chat { | |
width: 100%; | |
height: 100%; | |
} | |
.chat-close { | |
position: absolute; | |
top: -4px; | |
left: -4px; | |
background: rgb(245, 64, 64); | |
padding: 2px 4px; | |
display: block; | |
color: rgba(165, 16, 16, 1); | |
border-radius: 100%; | |
font-size: 14px; | |
font-weight: bold; | |
text-shadow: 1px 1px rgba(255, 255, 255, 0.33); | |
line-height: 13px; | |
font-family: sans-serif; | |
box-shadow: inset 1px 1px rgba(255, 255, 255, 0.25), 1px 1px rgba(0, 0, 0, 0.25); | |
border: 1px solid rgb(255, 74, 74); | |
} | |
.chat-close:hover { | |
background: rgb(255, 74, 74); | |
color: rgba(165, 16, 16, 1); | |
text-decoration: none; | |
box-shadow: inset 1px 1px rgba(255, 255, 255, 0.33), 1px 1px rgba(0, 0, 0, 0.25); | |
} | |
.chat-minimize { | |
position: absolute; | |
top: -4px; | |
left: 15px; | |
padding: 2px 4px; | |
background: rgb(245, 174, 0); | |
display: block; | |
color: rgba(219, 105, 0, 1); | |
border-radius: 100%; | |
font-size: 14px; | |
font-weight: bold; | |
text-shadow: 1px 1px rgba(255, 255, 255, 0.33); | |
line-height: 13px; | |
font-family: sans-serif; | |
box-shadow: inset 1px 1px rgba(255, 255, 255, 0.25), 1px 1px rgba(0, 0, 0, 0.25); | |
border: 1px solid rgb(255, 143, 0); | |
} | |
.chat-minimize:hover { | |
background: rgb(255, 184, 0); | |
color: rgba(219, 105, 0, 1); | |
text-decoration: none; | |
box-shadow: inset 1px 1px rgba(255, 255, 255, 0.33), 1px 1px rgba(0, 0, 0, 0.25); | |
} | |
</style> | |
<div class="chat-container"> | |
<a class="chat-close" href="#">x</a> | |
<a class="chat-minimize" href="#">–</a> | |
<iframe class="chat" frameborder="0"></iframe> | |
</div> | |
<div class="chat-link-container"> | |
<a class="chat-link" href="#">Start chat</a> | |
<hr> | |
</div> | |
<script> | |
function getCookie(name) { | |
match = document.cookie.match(new RegExp(name + '=([^;]+)')); | |
if (match) return match[1]; | |
} | |
function revealChat() { | |
chat_id = getCookie("chat_id"); | |
if (chat_id) { | |
$(".chat-container").show(); | |
} else { | |
revealChatLink(); | |
} | |
} | |
function revealChatLink() { | |
$.ajax({ | |
url: '//your-site.desk.com/customer/agent_online_check', | |
dataType: 'jsonp' | |
}).done(function(data) { | |
if (data.routing_agents > 0) { | |
$(".chat-link-container").show(); | |
} | |
}); | |
} | |
$(function() { | |
chat_id = getCookie("chat_id"); | |
if (chat_id) { | |
$(".chat").prop("src", "//your-site.desk.com/customer/widget/chats/" + chat_id); | |
var iframe = $(".chat")[0]; | |
if (iframe.attachEvent){ | |
iframe.attachEvent("onload", function(){ | |
revealChat() | |
}); | |
} else { | |
iframe.onload = function(){ | |
revealChat() | |
}; | |
} | |
} else { | |
revealChatLink(); | |
} | |
$(".chat-link").click(function() { | |
$(".chat-link-container").hide(); | |
$(".chat-container").show(); | |
chat_id = getCookie("chat_id"); | |
if (chat_id) { | |
$(".chat").prop("src", "//your-site.desk.com/customer/widget/chats/" + chat_id); | |
} else { | |
$(".chat").prop("src", "//your-site.desk.com/customer/widget/chats/new"); | |
} | |
return false; | |
}); | |
$(".chat-close").click(function() { | |
document.cookie="chat_id=;expires=Thu, 01 Jan 1970 00:00:01 GMT;path=/;domain=.desk.com;"; | |
chat_id = false; | |
$(".chat").prop("src",""); | |
$(".chat-container").hide(); | |
$(".chat-link-container").show(); | |
return false; | |
}); | |
$(".chat-minimize").click(function() { | |
$(".chat-container").hide(); | |
$(".chat-link-container").show(); | |
return false; | |
}); | |
}); | |
</script> | |
Normal page content goes here. |
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