-
-
Save Freso/315f0ac13a1303fcb91e to your computer and use it in GitHub Desktop.
This file contains bidirectional Unicode text that may be interpreted or compiled differently than what appears below. To review, open the file in an editor that reveals hidden Unicode characters.
Learn more about bidirectional Unicode characters
> One thing I personally would like clarified: what separates an org. | |
> admin from a mentor? | |
An org admin is in control of making sure all the tasks get entered and | |
published in the system (with at least 1 mentor assigned to each task). You | |
are also in charge of making sure that the mentors are responding to students | |
in a timely manner. You will receive an email if a mentor has gone too long | |
without reviewing a task and you can review it or have another mentor review | |
it. You are the main contact with me as Program Admin as well. If there is an | |
issue with a student (saying someone copied their work, not getting a response | |
from a mentor, etc.) you will be the person I reach out to first to deal with | |
it. : ) Entering the tasks into the system and making sure there are always | |
enough tasks | |
Tasks must be reviewed within 36 hours of a student submitting the work for | |
mentor review but most orgs shoot for responding under 12 hours when possible. | |
Students get antsy if you don't respond quickly because they can't claim | |
another task until you have reviewed their first task. But don't get bullied by | |
the students who want their task reviewed within 5 minutes (you will get some | |
of those), they can wait it's okay. | |
What is expected of mentors in a nutshell: | |
1) To review student work within 36 hours (preferably under 24 hours, shooting | |
for 12 hours most of the time is the norm for orgs) | |
2) Answering students questions about their work or how to do a certain part of | |
the task (guidance) via IRC, group email (whatever your preferred | |
communication method is) in a timely manner. | |
3) Being welcoming to students and excited about introducing them into your | |
community (that will keep more students with you after the contest is over). | |
4) The best plan is to have your mentors take shifts so that someone is always | |
on your IRC channel or group email list to answer questions in real time. | |
5) To let the Org Admin know if they are not available for certain days | |
(holidays, sick, traveling, etc.) and the Org Admin has to make sure someone | |
else is covering that mentor's tasks. |
Sign up for free
to join this conversation on GitHub.
Already have an account?
Sign in to comment