afermg/mxroute_instructions.txt

## mxroute_instructions.txt
READ EVERY. SINGLE. PART. OF. THIS. EMAIL.
PLEASE, WE BEG YOU.

IMPORTANT INFORMATION:

1. If there are service outages, they will be reported here: https://status.mxroute.com
2. Get support here: https://mxroute.com/support/
3. Documentation can be found here: https://docs.mxroute.com/ and our Policy here: https://mxroute.com/policy.html
4. If you skip reading this email, the entire service will be much more difficult to use.
5. CONFIGURE YOUR SPAM FILTERS BEFORE COMPLAINING ABOUT SPAM, PLEASE AND THANK YOU. Find a tutorial for that here: https://docs.mxroute.com/docs/spam-filter.html
6. If you receive an email saying that a log in key was generated for your account, it likely was in conjunction with using "Access Control Panel" to log in via accounts.mxroute.com.
7.  **** VERY IMPORTANT ****  Sending of marketing email is absolutely prohibited and will lead to immediate service termination.

=====
===== Login Info:
=====

Control Panel Login URL: https://<SERVERNAME>.mxrouting.net:2222
Control Panel Username: <USERNAME>
Control Panel Password: <PASSWORD>

=====
===== DNS Records:
=====

THESE ARE YOUR MX RECORDS
IF YOU USE YOUR OWN MAIL SUBDOMAIN FOR MX RECORDS, YOU ARE ON YOUR OWN AND WE WILL NOT NOTIFY YOU WHEN OUR SERVER IP CHANGES BECAUSE WE DIDN'T TELL YOU TO DO THAT

DNS MX RECORDS:
<SERVERNAME>.mxrouting.net (Priority 10)
<SERVERNAME>-relay.mxrouting.net (Priority 20)
(These above are both record type "MX" and should have the name value set to either @ or blank, not a subdomain)

Even if not using our MX records, sending domains are required to have at least one MX record to send from MXroute. Otherwise you cannot receive bounce emails. If you try to send email too soon after adding your first MX records, the email will sit in queue and retry later as new DNS can take a bit of time to be visible everywhere. This is good because you don't want recipients receiving mail from your domain while your MX records are not visible everywhere, it increases your chances of being seen as spam.

SPF RECORD (REQUIRED):
Name: @ or blank
Type: TXT
Record: "v=spf1 include:mxroute.com -all"

DKIM:
Note that DKIM is enabled by default. Failure to configure this in your DNS may reduce inbox delivery. This is unique per domain, and we have a tutorial to help you with it here: https://mxroutehelp.com/index.php/2019/08/25/set-up-dkim/

=====
===== Email Client Settings:
=====

IMAP Server: <SERVERNAME>.mxrouting.net
SMTP Server: <SERVERNAME>.mxrouting.net

PORTS:
IMAP SSL: 993
IMAP Non-SSL: 143
POP3 SSL: 995
POP3 Non-SSL: 110
SMTP SSL: 465
SMTP Non-SSL/STARTTLS: 25, 587


=====
===== FAQ:
=====

Q: How do I set a Custom Hostname for Webmail, POP, SMTP, IMAP?
A: https://docs.mxroute.com/docs/branding/customhostnames.html

Q: How do I deal with Hotmail/Outlook/Office365 delivering my email to spam folders?
A: https://docs.mxroute.com/docs/troubleshooting/hotmail-spam.html

Q: What is my DMARC record?
A: https://docs.mxroute.com/docs/dns/dmarc.html

Q: Why are the first emails I send taking so long to send?
A: Consistently resolving DNS is important, and sending email too soon after setting up your DNS can damage your domain's reputation (increasing chances of spam folder delivery). If our system thinks your DNS needs just a little more time to propagate, we'll hold those first emails for just a bit longer before we send them.
	READ EVERY. SINGLE. PART. OF. THIS. EMAIL.
	PLEASE, WE BEG YOU.

	IMPORTANT INFORMATION:

	1. If there are service outages, they will be reported here: https://status.mxroute.com
	2. Get support here: https://mxroute.com/support/
	3. Documentation can be found here: https://docs.mxroute.com/ and our Policy here: https://mxroute.com/policy.html
	4. If you skip reading this email, the entire service will be much more difficult to use.
	5. CONFIGURE YOUR SPAM FILTERS BEFORE COMPLAINING ABOUT SPAM, PLEASE AND THANK YOU. Find a tutorial for that here: https://docs.mxroute.com/docs/spam-filter.html
	6. If you receive an email saying that a log in key was generated for your account, it likely was in conjunction with using "Access Control Panel" to log in via accounts.mxroute.com.
	7. ** VERY IMPORTANT ** Sending of marketing email is absolutely prohibited and will lead to immediate service termination.

	=====
	===== Login Info:
	=====

	Control Panel Login URL: https://<SERVERNAME>.mxrouting.net:2222
	Control Panel Username: <USERNAME>
	Control Panel Password: <PASSWORD>

	=====
	===== DNS Records:
	=====

	THESE ARE YOUR MX RECORDS
	IF YOU USE YOUR OWN MAIL SUBDOMAIN FOR MX RECORDS, YOU ARE ON YOUR OWN AND WE WILL NOT NOTIFY YOU WHEN OUR SERVER IP CHANGES BECAUSE WE DIDN'T TELL YOU TO DO THAT

	DNS MX RECORDS:
	<SERVERNAME>.mxrouting.net (Priority 10)
	<SERVERNAME>-relay.mxrouting.net (Priority 20)
	(These above are both record type "MX" and should have the name value set to either @ or blank, not a subdomain)

	Even if not using our MX records, sending domains are required to have at least one MX record to send from MXroute. Otherwise you cannot receive bounce emails. If you try to send email too soon after adding your first MX records, the email will sit in queue and retry later as new DNS can take a bit of time to be visible everywhere. This is good because you don't want recipients receiving mail from your domain while your MX records are not visible everywhere, it increases your chances of being seen as spam.

	SPF RECORD (REQUIRED):
	Name: @ or blank
	Type: TXT
	Record: "v=spf1 include:mxroute.com -all"

	DKIM:
	Note that DKIM is enabled by default. Failure to configure this in your DNS may reduce inbox delivery. This is unique per domain, and we have a tutorial to help you with it here: https://mxroutehelp.com/index.php/2019/08/25/set-up-dkim/

	=====
	===== Email Client Settings:
	=====

	IMAP Server: <SERVERNAME>.mxrouting.net
	SMTP Server: <SERVERNAME>.mxrouting.net

	PORTS:
	IMAP SSL: 993
	IMAP Non-SSL: 143
	POP3 SSL: 995
	POP3 Non-SSL: 110
	SMTP SSL: 465
	SMTP Non-SSL/STARTTLS: 25, 587


	=====
	===== FAQ:
	=====

	Q: How do I set a Custom Hostname for Webmail, POP, SMTP, IMAP?
	A: https://docs.mxroute.com/docs/branding/customhostnames.html

	Q: How do I deal with Hotmail/Outlook/Office365 delivering my email to spam folders?
	A: https://docs.mxroute.com/docs/troubleshooting/hotmail-spam.html

	Q: What is my DMARC record?
	A: https://docs.mxroute.com/docs/dns/dmarc.html

	Q: Why are the first emails I send taking so long to send?
	A: Consistently resolving DNS is important, and sending email too soon after setting up your DNS can damage your domain's reputation (increasing chances of spam folder delivery). If our system thinks your DNS needs just a little more time to propagate, we'll hold those first emails for just a bit longer before we send them.
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