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Sample Call Center Definition File
<callCenter>
<section sortOrder="0" name="reqGeneralInfo" label="General Information">
<item sortOrder="0" name="reqInternalName" label="InternalName">OpenCTI</item>
<item sortOrder="1" name="reqDisplayName" label="Display Name">OpenCTI</item>
<item sortOrder="2" name="reqAdapterUrl" label="CTI Adapter URL">https://domain:port/softphone</item>
<item sortOrder="3" name="reqUseApi" label="Use CTI API">true</item>
<item sortOrder="4" name="reqSoftphoneHeight" label="Softphone Height">300</item>
<item sortOrder="5" name="reqSoftphoneWidth" label="Softphone Width">500</item>
<item sortOrder="6" name="reqSalesforceCompatibilityMode" label="Salesforce Compatibility Mode">Lightning</item>
</section>
<section sortOrder="1" name="reqDialingOptions" label="Dialing Options">
<item sortOrder="0" name="reqOutsidePrefix" label="Outside Prefix">9</item>
<item sortOrder="1" name="reqLongDistPrefix" label="Long Distance Prefix">1</item>
<item sortOrder="2" name="reqInternationalPrefix" label="International Prefix">01</item>
</section>
</callCenter>
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