gmail_reply_theme_with_csat.html

{% assign emails = case.emails_for_reply_theme %}
{% assign threadlength = emails.size|minus:1 %}  
{% for email in emails reversed %}

{% if forloop.first %}

{{email.new_html}}

{% if email.agent %}
<!--- custom agent signature goes here and replaces the following few lines -->
{% if email.agent.signature %}
<div style="margin-top:10px;"> {{email.agent.signature | newline_to_br}}</div>
{% else %}
<p>
  --<br />
  {{email.agent.name_public}}<br />
</p>
{% endif %}
<!--- end of custom agent signature -->
{% endif %}

{% if email.has_customer_feedback? %}
<hr />
<div id="section-customer-feedback" style="background-color:#fafafa; border:0; padding:2px;">
  <div id="customer-feedback-question">{{email.customer_feedback.question}}</div>
  {% if email.customer_feedback.yes_no_rating? %}
    <span class="customer-feedback-rating">
      <a href="{{email.customer_feedback.rating0_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating0_yes_no_img}}" alt="{{system.snippets.customer_feedback_poor}}" title="{{system.snippets.customer_feedback_poor}}"></a>
    </span>
    <span style="margin: 0 10px 0 10px;">|</span>
    <span class="customer-feedback-rating">
      <a href="{{email.customer_feedback.rating3_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating3_yes_no_img}}" alt="{{system.snippets.customer_feedback_good}}" title="{{system.snippets.customer_feedback_good}}"></a>
    </span>
  {% endif %}
  {% if email.customer_feedback.four_star_rating? %}
    <span class="customer-feedback-rating">
      <a href="{{email.customer_feedback.rating0_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating0_four_star_img}}" alt="{{system.snippets.customer_feedback_poor}}" title="{{system.snippets.customer_feedback_poor}}"></a>
    </span>
    <span style="margin: 0 10px 0 10px;">|</span>
    <span class="customer-feedback-rating">
      <a href="{{email.customer_feedback.rating1_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating1_four_star_img}}" alt="{{system.snippets.customer_feedback_fair}}" title="{{system.snippets.customer_feedback_fair}}"></a>
    </span>
    <span style="margin: 0 10px 0 10px;">|</span>
    <span class="customer-feedback-rating">
      <a href="{{email.customer_feedback.rating2_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating2_four_star_img}}" alt="{{system.snippets.customer_feedback_good}}" title="{{system.snippets.customer_feedback_good}}"></a>
    </span>
    <span style="margin: 0 10px 0 10px;">|</span>
    <span class="customer-feedback-rating">
      <a href="{{email.customer_feedback.rating3_link}}"><img style="vertical-align:middle;" src="{{email.customer_feedback.rating3_four_star_img}}" alt="{{system.snippets.customer_feedback_great}}" title="{{system.snippets.customer_feedback_great}}"></a>
    </span>
  {% endif %}
</div>
{% endif %}


{% else %}

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  On {{email.created_at | date: "%b %d, %Y"}} at {{email.created_at | in_time_zone: site.timezone | date: "%I:%M%p %Z"}} {{email.from}} &lt;{{email.from_address}}&gt; wrote:<br/><br />

{{email.new_html}}

{% if email.agent %}
<!--- custom agent signature goes here and replaces the following few lines -->
{% if email.agent.signature %}
<div style="margin-top:10px;"> {{email.agent.signature | newline_to_br}}</div>
{% else %}
<p>
  --<br />
  {{email.agent.name_public}}<br />
</p>
{% endif %}
<!--- end of custom agent signature -->
{% endif %}

{% endif %}
  
  <br />

{% endfor %}
{% for i in (1..threadlength) %} {{ '</blockquote>' }} {% endfor %}