getting error code10:2:12:3:1 Amazon Alexa - Wi-Fi Troubleshooting

Alexa-app-Wi-Fi-troubleshooting

Amazon Alexa is most famous voice enable app that is compatible with all Amazon echo devices and also with some third party devices.
When you will get this error code message(10:2:12:3:1) on Alexa App what will you do? 
Try to follow these steps:
...In the Alexa app, go to the left navigation panel and select Settings.
...Select your Echo device and Update Wi-Fi easily. If you're adding a new device to your account, select Set up a new device then
...On your Amazon Echo device, press & hold the Action button until the light ring changes to orange. 
...Your mobile device will then connect to your Amaozn Echo device. A list of available Wi-Fi networks appear in the Alexa app.

Tips: Connect your Echo device through Wi-Fi setting manually.

Select your Wi-Fi network and enter the password. If you don't see your Wi-Fi/network, scroll down and 
select Add a Network or Rescan.

You will get Error 10:2:12:3:1 while setting up amazon echo devices and you cant connect with WiFi. Called Amazon on error 10:2:12:3:1 Advised the Echo device is listed as lost or stolen and in such case amazon do lock the device so if you are using a used echo this error is very likely to pop up however if you are using a new device and getting error 10:2:12:3:1 there are certain fixes you can perform

While talking amazon support they told me that this errors pops up if you are using stolen device and some one locked this device, however in many case users reported that they get this error on brand new boxed device in that case

• Make sure to stop all the proxy and VPN services on same wireless network.

• Make sure your network is of type WPA2 if it's mixed mode wpa/wpa2 it will not connect to the wifi.

• cross check if you wireless network is dual band having frequency range 2.5 to 5.0 ghz

• if using android update android system web-view application else you can get white screen error in alexa app

For complete information and troubleshooting on error 10:2:12:3:1 read [amazon echo troubleshooting guide] and get desired solution.

However along with this error you can also get 10:2:5:60:1, 7:3:4:4:1, 10:2:17:5:1, 7:1:10:524:2, 7:1:10:12:2, 7:3:4:4:1 .
All These errors comes pops during setting up amazon echo and registering amazon echo device, Echo error code is associated with different wifi issue.

I agree with the solution that you have explained here. I am familiar with 10:2:12:3:1 this error but you have mentioned some other errors code here. How can we encounter these type of Echo errors? As we know Amazon smart speakers are very easy to use and set up. On the other hand, many technical issues also coming in it. Any proper guideline for Amazon echo device how to use and care for them?

error 7 is mostly associated with WiFi issues however error indicate registration and setup errors , Alexa device very sensitive to wireless network so unstable witless network always gives problem . one user recently asked about error 7:3:0:0:1 however as i said earlier for complete information about errors and solution visit the link provided above

Puneet Thanks for your suggestions. Information is helpful for all new users of echo.