gistfile1.txt

Hi,

We apologize that we have not gotten back to you yet. Please make sure to visit our FAQ page if you have not already:
http://www.whatsapp.com/faq/

One commonly asked question is about supported devices. You can find the answer to that question here:
http://www.whatsapp.com/faq/en/general/20951556

If you are still experiencing the issue you wrote in about, and the above information does not help, please reply to this email. If we do not hear from you soon, we will consider your issue to be resolved and we will close your request in our system.

If you have not done so already, please include the below in your reply:

1. Which mobile device you use (the more detail the better)
2. Which OS your device runs
3. Your phone number in full international format (+ Country code Area code Phone number)
See this article for details: http://www.whatsapp.com/faq/en/general/21016748
4. WhatsApp version (go into WhatsApp > Settings > About to retrieve this info)

We will try our best to get back to you shortly!

WhatsApp Support Team

Interested in translating for us? Please visit [our website](http://translate.whatsapp.com).

Take a look at [our FAQ](http://www.whatsapp.com/faq).