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@benjystanton
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https://twitter.com/A11yLondon/status/1481312226954862599

Accessible content helps people who:

  • have dyslexia (10% of UK)
  • have a cognitive impairment
  • have low literacy (43% of USA)
  • are experiencing panic, anxiety, fear, stress, fatigue
  • are in a hurry

@benjystanton
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Of those who were supported by the programme:

  • 59% felt more confident in using online health information
  • 52% feel less lonely or isolated
  • 21% have had less visits to their GP for minor ailments 22% have progressed to booking GP appointments online and 20% to ordering prescriptions online
  • 39% have saved time through carrying out health transactions online
  • This evaluation estimates a return on investment of £6.40 for every £1.00 spent by the NHS on digital inclusion support.

https://digital.nhs.uk/about-nhs-digital/our-work/digital-inclusion/digital-inclusion-in-health-and-social-care

via https://twitter.com/MustBeMistry

@benjystanton
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“Tim Springer, chief executive of SSB BART Group, which advises companies on accessibility, said companies can expect to pay about 10% of their total website costs on retrofitting [accessibility]. But if they phase in accessibility as they naturally upgrade their website, they usually spend much less—between 1% and 3%.”

Via a Wall Street Journal article: Disabled Sue Over Web Shopping.

https://rikwilliams.net/collaboration/cost-of-retrofitting-vs-phasing-in-website-accessibility/

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