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Meeting Resistance and Moving Forward • Linda Rising
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Meeting Resistance and Moving Forward.md

GOTO 2017 • Meeting Resistance and Moving Forward • Linda Rising

  1. Confirmation Bias (Peter Wason's)
  2. Backfire Effect - when you argue using facts and evidence, people simply reject or discount information..., and cling even more firmly to their views... correcting people INCRESES erroneous beliefs.
  3. Cognitive Dissonace - Contradictory "evidence" causes sever cognitive discomfort

Patterns

  • Fear Less - listen with the intent to understand, not with the intent to do battles.
  • Rationalization - it's the first to prepare, because it's handy
  • Personal Touch - what's in it for me? Understand what that person is feeling ("Data does not equal empathy")
  • Trial Run - we resist change but we like to try new things we can have some measure of control - influence strategies of commitment & consistency
  • Listen, Listen, Listen
  • Movement - Let's go for a work ("move", "same point of view", ...)
  • Ask for Helo (aka Ben Franklin effect) - ask for advice, a favor, a loan
  • When to stop discussion - Is there something I can prove or demonstrate that would male you stop believing in ? Ask yourself this question
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