Created
January 20, 2016 04:04
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Customer purchase via ecommerce | |
1. Customer selects items to add to cart | |
2. Customer goes to cart | |
3. Customer confirms order | |
4. Customer selects delivery date and timeslot | |
5. Customer pays for order | |
6. A confirmed sale order is generated | |
7. Copy of the order is sent to the customer | |
8. Staff generates an invoice in the system | |
9. Staff can print out the invoice or send it to the customer via email | |
10. When customer payment is complete, staff registers the payment in the system (for manual transfers) | |
11. For PayPal transfers, the payment is registered and validated automatically | |
12. After payment is validated, the sale order is marked as done | |
13. Delivery order is also generated with (6) | |
14. The delivery order will include the order, the scheduled date and the selected timeslot for delivery | |
15. Staff can print out the delivery slip as PDF to pass to the delivery person | |
16. When the delivery is done, staff validates the order and the delivery order is done |
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