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Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. For additional information, visit www.cardonecapital.com/disclosures.\n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.","priority":"low","status":"open","recipient":"itzendesk@grantcardone.com","requester_id":383804752354,"submitter_id":383804752354,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","request_-_documentation"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_documentation"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_documentation"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417333.json","id":417333,"external_id":null,"via":{"channel":"web","source":{"from":{},"to":{},"rel":null}},"created_at":"2021-03-30T22:10:14Z","updated_at":"2021-03-31T05:01:59Z","type":null,"subject":"Desk Template","raw_subject":"Desk Template","description":"Work my magic on cardboard","priority":"normal","status":"open","recipient":null,"requester_id":408102750353,"submitter_id":1502991749441,"assignee_id":1502991749441,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/416220.json","id":416220,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"michael@grantcardone.com","name":"Michael Dennis"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-29T14:35:36Z","updated_at":"2021-03-30T19:27:06Z","type":null,"subject":"I can't access F-Drive on the server?","raw_subject":"I can't access F-Drive on the server?","description":"Hi guys, \n\nI'm having trouble accessing the F-Drive on the server. 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A follow up email will be sent to notify you to move forward with the account set up. \n\nName: Lauren Barsa\nOrganization: Pac star 5\nSupervisor: Sheri Hamilton\nPosition: Executive Family Assistant\nStart Date: 04/05/2021\nEquipment and access: Laptop. Mirror Stacie Sousa's access.\nPhone number: 973-647-0645\nBirthday: 03/03\n\nThank you,\n\nKarina Guevara\nHuman Resources Coordinator\n\nCardone Training Technologies, Inc.\n18909 NE 29th Avenue \nAventura, FL 33180 \n\nOffice: 310-777-0255\nFax: 310-777-0256\nhttps://www.grantcardone.com/bootcamp","priority":"high","status":"open","recipient":"itzendesk@grantcardone.com","requester_id":430857249414,"submitter_id":430857249414,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","new_hire"],"custom_fields":[{"id":360045250153,"value":"2021-04-05"},{"id":360044377233,"value":"new_hire"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":"2021-04-05"},{"id":360044377233,"value":"new_hire"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/412754.json","id":412754,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"paige@grantcardone.com","name":"Paige Perrone"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-23T15:25:40Z","updated_at":"2021-03-24T07:01:57Z","type":null,"subject":"Eric Monterrosa is no longer with CTTI","raw_subject":"Eric Monterrosa is no longer with CTTI","description":"Work email: eric@grantcardone.com\nPersonal email: erikjanm2@aol.com\nPhone: 786-294-8761\n\nThank you,\n\nPaige\n\n--\nPaige Perrone, PHR\nHR Director\n\nCardone Training Technologies, Inc.\n18909 NE 29th Avenue \nAventura, FL 33180 \n\nOffice: 310-777-0255\nFax: 310-777-0256\n\nGrantCardone.com (http://www.google.com/url?q=http%3A%2F%2Fbit.ly%2F2pcYL2r&sa=D&sntz=1&usg=AFQjCNFEMMQ7iJrcDG9g_tS2rwaKc-e4xw)\n\nCardoneUniversity.com\n\n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.","priority":"high","status":"open","recipient":"itzendesk@grantcardone.com","requester_id":389428909974,"submitter_id":389428909974,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[392091705354,408101220933,20376866328,408102750353],"follower_ids":[392091705354,408101220933,20376866328,408102750353],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","termination"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"termination"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"termination"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/412251.json","id":412251,"external_id":null,"via":{"channel":"web","source":{"to":{},"from":{"ticket_id":383469,"subject":"Veronika Bulava is no longer with CTTI","channel":"email"},"rel":"follow_up"}},"created_at":"2021-03-22T14:45:29Z","updated_at":"2021-03-23T08:01:50Z","type":null,"subject":"Re: Veronika Bulava is no longer with CTTI","raw_subject":"Re: Veronika Bulava is no longer with CTTI","description":"Finish decommissioning this user\n\nBest Regards,\nManuel Bautista\nIT Department\nithelpdesk@grantcardone.com\n\nCardone Training Technologies, Inc.\n18909 NE 29th Ave\nAventura, FL 33180\n\nOffice: 310-777-0255\nFax: 310-777-0256\n\nhttp://cardoneondemand.com\nhttp://grantcardone.com\n\n\"Be GREAT! Nothing else pays, much.\" - G.C.","priority":"high","status":"open","recipient":null,"requester_id":389428909974,"submitter_id":408102750353,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[20376866328,392091705354,408504307234,411313235373,428163558274],"follower_ids":[20376866328,392091705354,408504307234,411313235373,428163558274],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","termination"],"custom_fields":[{"id":360045250153,"value":""},{"id":360044377233,"value":"termination"},{"id":360044403394,"value":""},{"id":360030845373,"value":""},{"id":360056448553,"value":""}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":""},{"id":360044377233,"value":"termination"},{"id":360044403394,"value":""},{"id":360030845373,"value":""},{"id":360056448553,"value":""}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/411356.json","id":411356,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"paige@grantcardone.com","name":"Paige Perrone"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-19T20:51:30Z","updated_at":"2021-03-23T20:10:23Z","type":null,"subject":"Jason Rindler is no longer with CTTI","raw_subject":"Jason Rindler is no longer with CTTI","description":"Work email: jason@grantcardone.com\nPersonal email: jasonrindler@gmail.com\nPhone: 305-542-2363\n\nThank you,\n\nPaige\n\n--\n\nPaige Perrone, PHR\nHR Director\n\nCardone Training Technologies, Inc.\n18909 NE 29th Avenue \nAventura, FL 33180 \n\nOffice: 310-777-0255\nFax: 310-777-0256\n\nGrantCardone.com (http://www.google.com/url?q=http%3A%2F%2Fbit.ly%2F2pcYL2r&sa=D&sntz=1&usg=AFQjCNFEMMQ7iJrcDG9g_tS2rwaKc-e4xw)\n\nCardoneUniversity.com\n\n\n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.","priority":"high","status":"open","recipient":"itzendesk@grantcardone.com","requester_id":389428909974,"submitter_id":389428909974,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[392091705354,20376866328],"follower_ids":[392091705354,20376866328],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","termination"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"termination"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"termination"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417630.json","id":417630,"external_id":null,"via":{"channel":"web","source":{"from":{},"to":{},"rel":null}},"created_at":"2021-03-31T14:47:30Z","updated_at":"2021-03-31T15:03:15Z","type":null,"subject":"Apple Laptop Charging base","raw_subject":"Apple Laptop Charging base","description":"Todd left his at home so Victorias borrowed one for the day","priority":"low","status":"pending","recipient":null,"requester_id":414495490713,"submitter_id":1502991749441,"assignee_id":1502991749441,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","request_-_loaner"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_loaner"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_loaner"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417627.json","id":417627,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"micaela@grantcardone.com","name":"Micaela Gonzalez"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-31T14:42:35Z","updated_at":"2021-03-31T14:43:50Z","type":null,"subject":"Chrome Printing Issues","raw_subject":"Chrome Printing Issues","description":"Hi team,\n\nChrome printing is frozen and non responsive. \n\nHave a 10X Day!\n\nBest, \nMicaela Gonzalez\nEvent Coordinator\n10X Events\n\nOffice: 310-777-0255\nCardone Training Technologies, Inc.\n18909 N E 29th Avenue\nAventura, FL, 33180\n\n\"Never lower your target. Increase your actions.\" - GC \n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":428944603113,"submitter_id":428944603113,"assignee_id":1502991749441,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_chrome_"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_chrome_"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_chrome_"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417614.json","id":417614,"external_id":null,"via":{"channel":"web","source":{"to":{},"from":{"ticket_id":399548,"subject":"Phone Option 1","channel":"email"},"rel":"follow_up"}},"created_at":"2021-03-31T14:12:26Z","updated_at":"2021-03-31T14:21:06Z","type":null,"subject":"Re: Phone Option 1","raw_subject":"Re: Phone Option 1","description":"This is a follow-up to your previous request #399548 \"Phone Option 1\"\n\n\ngot it\n\nRegards;\nMiguel RamosGrant Cardone Enterprise\n\nCardone Training Technologies, Inc.18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255 Ext. 251\n\nMiguel@grantcardone.comhttp:/cardoneuniversity.com\n ![](https://docs.google.com/uc?export=download&id=1sC_G0N-JK1AEpyYuSdW6WFucXO9QIx3-&revid=0Bz2al3UU10pDZWVRNitXRTM5dTRoT3JIakdwZE5GRVpwVTZ3PQ)\nBOOKMARK THIS FOR THE STORE; 10X GEAR/PLANNERS and MORE!\n\n\"Be GREAT! Nothing else pays, much.\" - G.C\n\n\n\n\n\n\n\nOn Wed, Mar 31, 2021 at 10:10 AM Melissa Harless <melissa@cardonecapital.com> wrote:\n\n> Hey guys,\n>\n>\n> This still is not working, it seems.\n>\n> Malicia is getting swamped with incoming calls and my phone is only ringing if she is not available. It used to be (and this is the way it should be) that both of our extensions ring at the same time (156 and 195) when someone presses option 1; now hers rings first and then if she doesn't pick up, mine will ring eventually.\n>\n>\n>\n> Can you please look into this? It is time for K-1s to be uploaded so we are seeing a significant influx in calls.\n>\n>\n>\n> Thank you!\n>\n> --\n>\n> **Melissa Harless**\n>\n> Investor Relations\n>\n> Cardone Capital\n>\n> 18909 NE 29th Ave\n>\n> Aventura, FL 33180\n>\n> Phone: (786) 804-4913 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n>\n> Cell: (305) 915-5655 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n>\n> www.cardonecapital.com\n>\n> www.grantcardone.com\n>\n>\n>\n> ![](https://docs.google.com/uc?export=download&id=1Hakoaz_nah36O7E9X5R0DNWdmEusUl5P&revid=0B-2-HWCn2ASgRTJ5OUk5eW1SbjI0aGdSdW5lbWhvZUhrc2RVPQ)\n>\n> Nothing contained herein shall constitute an offer to sell or solicitation of an offer. Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. For additional information, visit www.cardonecapital.com/disclosures.\n>\n>\n>\n>\n> ---------- Forwarded message ---------\n> From: **Melissa Harless** <melissa@cardonecapital.com>\n> Date: Fri, Mar 5, 2021 at 3:27 PM\n> Subject: Phone Option 1\n> To: IT Support <ITSUPPORT@grantcardone.com>\n>\n>\n>\n>\n> Hey guys,\n>\n>\n> It seems as though my phone is not ringing when incoming callers press the 1 prompt. It should ring to both Malicia (156) and me (195) but she seems to be getting 100% of the calls for some reason. Can you please look into this?\n>\n>\n>\n> Thank you!\n>\n> --\n>\n> **Melissa Harless**\n>\n> Investor Relations\n>\n> Cardone Capital\n>\n> 18909 NE 29th Ave\n>\n> Aventura, FL 33180\n>\n> Phone: (786) 804-4913 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n>\n> Cell: (305) 915-5655 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n>\n> www.cardonecapital.com\n>\n> www.grantcardone.com\n>\n> ![](https://docs.google.com/uc?export=download&id=11HnVpKRlan8x5WXviCTc65gCu0mwIn1M&revid=0B-2-HWCn2ASgM3JaMDNKcndRMzRBUXVkRklYY3I1MWg5UDZ3PQ)\n>\n> Nothing contained herein shall constitute an offer to sell or solicitation of an offer. Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. For additional information, visit www.cardonecapital.com/disclosures.\n\nBest Regards,\nMiguel Ramos\nIT Department\nitsupport@grantcardone.com\n\nCardone Training Technologies, Inc.\n18909 NE 29th Ave\nAventura, FL 33180\n\nOffice: 310-777-0255\nFax: 310-777-0256\n\nhttp://cardoneondemand.com\nhttp://grantcardone.com\n\n\"Be GREAT! Nothing else pays, much.\" - G.C.","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":413772189613,"submitter_id":408101220933,"assignee_id":408101220933,"organization_id":null,"group_id":360010156534,"collaborator_ids":[408101220933,372016951974],"follower_ids":[408101220933,372016951974],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["support_-_pbx/phones"],"custom_fields":[{"id":360045250153,"value":""},{"id":360044377233,"value":"support_-_pbx/phones"},{"id":360044403394,"value":""},{"id":360030845373,"value":""},{"id":360056448553,"value":""}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":""},{"id":360044377233,"value":"support_-_pbx/phones"},{"id":360044403394,"value":""},{"id":360030845373,"value":""},{"id":360056448553,"value":""}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417613.json","id":417613,"external_id":null,"via":{"channel":"web","source":{"to":{},"from":{"ticket_id":399548,"subject":"Phone Option 1","channel":"email"},"rel":"follow_up"}},"created_at":"2021-03-31T14:12:26Z","updated_at":"2021-03-31T14:21:15Z","type":null,"subject":"Fwd: Phone Option 1","raw_subject":"Fwd: Phone Option 1","description":"This is a follow-up to your previous request #399548 \"Phone Option 1\"\n\n\nHey guys,\n\n\nThis still is not working, it seems.\n\nMalicia is getting swamped with incoming calls and my phone is only ringing if she is not available. It used to be (and this is the way it should be) that both of our extensions ring at the same time (156 and 195) when someone presses option 1; now hers rings first and then if she doesn't pick up, mine will ring eventually.\n\n\n\nCan you please look into this? It is time for K-1s to be uploaded so we are seeing a significant influx in calls.\n\n\n\nThank you!\n\n--\n\n**Melissa Harless**\n\nInvestor Relations\n\nCardone Capital\n\n18909 NE 29th Ave\n\nAventura, FL 33180\n\nPhone: (786) 804-4913 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n\nCell: (305) 915-5655 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n\nwww.cardonecapital.com\n\nwww.grantcardone.com\n\n\n\n ![](https://docs.google.com/uc?export=download&id=1Hakoaz_nah36O7E9X5R0DNWdmEusUl5P&revid=0B-2-HWCn2ASgRTJ5OUk5eW1SbjI0aGdSdW5lbWhvZUhrc2RVPQ)\n\nNothing contained herein shall constitute an offer to sell or solicitation of an offer. Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. For additional information, visit www.cardonecapital.com/disclosures.\n\n\n\n\n---------- Forwarded message ---------\nFrom: **Melissa Harless** <melissa@cardonecapital.com>\nDate: Fri, Mar 5, 2021 at 3:27 PM\nSubject: Phone Option 1\nTo: IT Support <ITSUPPORT@grantcardone.com>\n\n\n\n\nHey guys,\n\n\nIt seems as though my phone is not ringing when incoming callers press the 1 prompt. It should ring to both Malicia (156) and me (195) but she seems to be getting 100% of the calls for some reason. Can you please look into this?\n\n\n\nThank you!\n\n--\n\n**Melissa Harless**\n\nInvestor Relations\n\nCardone Capital\n\n18909 NE 29th Ave\n\nAventura, FL 33180\n\nPhone: (786) 804-4913 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n\nCell: (305) 915-5655 ![]() ![]() ![]() ![]() ![]() ![]() ![]() ![]()\n\nwww.cardonecapital.com\n\nwww.grantcardone.com\n\n ![](https://docs.google.com/uc?export=download&id=11HnVpKRlan8x5WXviCTc65gCu0mwIn1M&revid=0B-2-HWCn2ASgM3JaMDNKcndRMzRBUXVkRklYY3I1MWg5UDZ3PQ)\n\nNothing contained herein shall constitute an offer to sell or solicitation of an offer. Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. For additional information, visit www.cardonecapital.com/disclosures.","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":413772189613,"submitter_id":413772189613,"assignee_id":408101220933,"organization_id":null,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["support_-_pbx/phones"],"custom_fields":[{"id":360045250153,"value":""},{"id":360044377233,"value":"support_-_pbx/phones"},{"id":360044403394,"value":""},{"id":360030845373,"value":""},{"id":360056448553,"value":""}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":""},{"id":360044377233,"value":"support_-_pbx/phones"},{"id":360044403394,"value":""},{"id":360030845373,"value":""},{"id":360056448553,"value":""}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417468.json","id":417468,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"cue@grantcardone.com","name":"Cisco Unity Express"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-31T04:02:31Z","updated_at":"2021-03-31T04:02:31Z","type":null,"subject":"3CX Backup Complete - voice.grantcardone.com","raw_subject":"3CX Backup Complete - voice.grantcardone.com","description":"A backup of your PBX at voice.grantcardone.com has been successfully completed. No further action is required.\nBackup name: 3CXScheduledBackup.zip\nBackup Path: E:\\3CX\\Data\\Backups\\3CXScheduledBackup.zip\n\nFor more information about automatic backups and restore settings visit this URL: \nhttps://www.3cx.com/docs/manual/backup-restore-failover/","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":12164578108,"submitter_id":12164578108,"assignee_id":408102750353,"organization_id":null,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["support_-_backups"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_backups"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_backups"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417330.json","id":417330,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"miguel@grantcardone.com","name":"Miguel Ramos"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T22:04:35Z","updated_at":"2021-03-31T13:48:14Z","type":null,"subject":"Loaner to Maryna CTTI-0180","raw_subject":"Loaner to Maryna CTTI-0180","description":"Regards;\nMiguel RamosGrant Cardone Enterprise\n\nCardone Training Technologies, Inc.18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255 Ext. 251\n\nMiguel@grantcardone.comhttp:/cardoneuniversity.com (http://cardoneuniversity.com/)\n\nBOOKMARK THIS FOR THE STORE; 10X GEAR/PLANNERS and MORE! 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Nothing else pays, much.\" - G.C","priority":"normal","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":408101220933,"submitter_id":408101220933,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","request_-_loaner"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_loaner"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_loaner"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417326.json","id":417326,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"andresq@grantcardone.com","name":"Andres Quinonez"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T22:00:31Z","updated_at":"2021-03-30T22:10:07Z","type":null,"subject":"Headset not working","raw_subject":"Headset not working","description":"Hey Manuel, \n\nMy headset is not working. Could you please assist? \n\nBest,\n\n\n--\n\nAndres Quinonez\n\nClient Relations Team\n\nCardone Training Technologies, Inc.\n\n18909 NE 29th Ave, Aventura, FL 33180 (map (https://maps.google.com/maps?q=300+71st+Street,+Suite+620+Miami+Beach,+FL+33141&hnear=300+71st+St+%23620,+Miami+Beach,+Florida+33141&t=h&z=16) )\n\nOffice: 310-777-0255Fax: 310-777-0256","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":1502708663641,"submitter_id":1502708663641,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_desktop/laptop_hardware"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417318.json","id":417318,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"miguel@grantcardone.com","name":"Miguel Ramos"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T21:48:35Z","updated_at":"2021-03-30T22:10:35Z","type":null,"subject":"Re: sign in","raw_subject":"Re: sign in","description":"Got it \n\nOn Tue, Mar 30, 2021 at 5:47 PM Craig Toreky <craig@grantcardone.com> wrote:\n\nhelp with 2nd sign in with trash can .\n\n--\n\nThank you in advance \n-- as always \nCraig Toreky\n\nDirector of Security\n\nCardone Training Technologies, Inc.\n\n18909 NE 29th Ave Aventura, FL 33180 (https://www.google.com/maps/search/18909+NE+29th+Ave+Aventura,+FL+33180?entry=gmail&source=g) (map (https://maps.google.com/maps?q=300+71st+Street,+Suite+620+Miami+Beach,+FL+33141&hnear=300+71st+St+%23620,+Miami+Beach,+Florida+33141&t=h&z=16) )\n\nOffice: 310-777-0255 ext 116 Fax: 310-777-0256\n\nCell: 305.494.7833\n\n\"I don’t have time is the biggest lie you tell yourself.\" - GC \n\nCONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited. \n\n\n\n--\n\nRegards;\nMiguel RamosGrant Cardone Enterprise\n\nCardone Training Technologies, Inc.18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255 Ext. 251\n\nMiguel@grantcardone.comhttp:/cardoneuniversity.com (http://cardoneuniversity.com/)\n\nBOOKMARK THIS FOR THE STORE; 10X GEAR/PLANNERS and MORE! (https://grantcardone.idevaffiliate.com/755.html)\n\n\"Be GREAT! Nothing else pays, much.\" - G.C","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":408101220933,"submitter_id":408101220933,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[414236377373],"follower_ids":[414236377373],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_desktop/laptop_hardware"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417317.json","id":417317,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"craig@grantcardone.com","name":"Craig Torkey"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T21:48:35Z","updated_at":"2021-03-30T22:10:44Z","type":null,"subject":"sign in","raw_subject":"sign in","description":"help with 2nd sign in with trash can .\n\n--\n\nThank you in advance \n-- as always \nCraig Toreky\n\nDirector of Security\n\nCardone Training Technologies, Inc.\n\n18909 NE 29th Ave Aventura, FL 33180 (map (https://maps.google.com/maps?q=300+71st+Street,+Suite+620+Miami+Beach,+FL+33141&hnear=300+71st+St+%23620,+Miami+Beach,+Florida+33141&t=h&z=16) )\n\nOffice: 310-777-0255 ext 116 Fax: 310-777-0256\n\nCell: 305.494.7833\n\n\"I don’t have time is the biggest lie you tell yourself.\" - GC \n\nCONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":414236377373,"submitter_id":414236377373,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_desktop/laptop_hardware"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417315.json","id":417315,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"stefany@grantcardone.com","name":"Stefany Herrera"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T21:46:25Z","updated_at":"2021-03-30T22:18:02Z","type":null,"subject":"Airdrop","raw_subject":"Airdrop","description":"Hi team!\n\nIssues from airdrop- not being able to airdrop from the laptop. \n\n--\nStefany Herrera\nCommunity Coordinator \nCardone Training Technologies, Inc. \n18909 NE 29th Ave, Aventura FL 33190\nOffice: 310-777-0255 ext. 440 Fax: 310-777-0256\n\n\nhttps://10xgrowthcon.com/","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":429868448614,"submitter_id":429868448614,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_desktop/laptop_software"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_software"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_software"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417312.json","id":417312,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"google-workspace-alerts-noreply@google.com","name":"Google Workspace Alerts"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T21:42:35Z","updated_at":"2021-03-30T22:17:22Z","type":null,"subject":"Alert: Phishing message detected post-delivery for bgrube@gnwf.ca","raw_subject":"Alert: Phishing message detected post-delivery for bgrube@gnwf.ca","description":"Notification from Google\n\n\n\nGoogle Workspace Image\n\n\n\nThis Phishing message detected post-delivery alert is to inform you that \nGoogle automatically reclassified messages as phishing.\n\nThe alert details include:\n\n\nSummary: Google detected and reclassified 1 message(s) from bgrube@gnwf.ca \nas phishing post-delivery. These messages have either already been \ninteracted with or been whitelisted. The messages will remain in the user's \ninboxes until removed manually. There was 1 recipient(s).\nActivity date: Tuesday, Mar 30, 2021 9:41:23 PM (UTC)\nActor: bgrube@gnwf.ca\nTotal messages: 1\nReceived by: chat@grantcardone.com\nSeverity: MEDIUM\n\n\nPlease view the alert center for additional details, investigation options, \nand remediation recommendations.\n\n\n\nGo to Alert Center\n\n\n\nYou have received this important update about your Google Workspace account \nbecause you are the designated admin recipient for this alert type. You can \nturn off these alerts or change the email recipients in the System defined \nrules section of the Admin Console.\n\nGoogle LLC 1600 Amphitheatre Parkway Mountain View, CA 94043","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":427921652713,"submitter_id":427921652713,"assignee_id":428163558274,"organization_id":null,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["infosec_-_email/spam/phishing"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"infosec_-_email/spam/phishing"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"infosec_-_email/spam/phishing"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417309.json","id":417309,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"patrick@cardonecapital.com","name":"Patrick Voltapetti"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T21:38:30Z","updated_at":"2021-03-31T14:38:35Z","type":null,"subject":"I Need A New Headset","raw_subject":"I Need A New Headset","description":"Good afternoon team, \n\nI need a new headset please. \n\nThank you, \n\n\nPatrick Voltapetti\nCardone Capital \n\n--\n\nPatrick Voltapetti\nInvestment Relations | Cardone Capital \nMobile: (305) 409-0242\nSite: CardoneCapital.com (http://cardonecapital.com/)\nEmail: Patrick@CardoneCapital.com\n\n\nNothing contained herein shall constitute an offer to sell or solicitation of an offer. Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. 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(***Abel was requesting this as well)\n\n\nhttps://chrome.google.com/webstore/detail/wistia-video-downloader/acbiaofoeebeinacmcknopaikmecdehl?hl=en-US\n\n\n\nScreenshot Tool and Editor\n\nhttps://chrome.google.com/webstore/detail/scrnli-screenshot-tool-an/ijejnggjjphlenbhmjhhgcdpehhacaal?hl=en-US\n\n\nThank you,\nRobert Hamilton\nVP Platform & Curriculum Development\nCardone Training Technologies, Inc. \n18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255Fax: 310-777-0256\n\nrhamilton@grantcardone.comhttp://cardoneuniversity.com (http://cardoneuniversity.com/) http://grantcardone.com (http://grantcardone.com/)\n\n\"Never lower your target. Increase your actions.\" - GC \nEMAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly 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0 \n Folio: 0 \n Ledger: 0 \n Legal: 6034 \n Letter: 138099 \n Statement: 0 \n Other(Double): 0 \n Other(Single): 42 \n Banner1: 0 \n Banner2: 0 \n Total:\n A3: 0 \n B4: 0 \n A4: 0 \n B5: 0 \n A5: 0 \n Folio: 0 \n Ledger: 0 \n Legal: 6530 \n Letter: 182529 \n Statement: 0 \n Other(Double): 0 \n Other(Single): 46 \n Banner1: 0 \n Banner2: 0 \nUsage by Color Mode (Pages):\n Black & White:\n Copier: 3426 \n Printer: 41504 \n FAX: 0 \n Single Color:\n Copier: 0 \n Full Color:\n Copier: 19132 \n Printer: 125043 \nCounters by Duplex:\n 1-sided: 152073 \n 2-sided: 37032 \n Total: 189105 \nCounters by Combine:\n none: 189105 \n 2 in 1: 0 \n 4 in 1: 0 \n Total: 189105 \n\n<Tue 30 Mar 2021 14:42:03>\n cyan: 5%\n magenta: 11%\n yellow: 5%\n black: 69%\n [*] Low Toner (Obtain new toner)\n [ ] Add Toner\n [ ] Paper Jam\n [ ] Add Paper\n [ ] Cover Open\n [ ] All Other Errors\n [ ] Near Full Waste Toner\n [ ] Full Waste Toner\n\n<Fri 26 Mar 2021 14:08:19>\n [ ] All Other Errors\n\n<Tue 30 Mar 2021 08:47:03>\n [*] Add Paper\n\n<Tue 30 Mar 2021 08:48:13>\n [ ] Add Paper\n\n<Tue 30 Mar 2021 08:48:13>\n [*] Add Paper\n\n<Tue 30 Mar 2021 08:48:32>\n [ ] Add Paper\n\n<Tue 30 Mar 2021 13:06:59>\n [*] Add Paper\n\n<Tue 30 Mar 2021 13:07:13>\n [ ] Add Paper\n\n<Tue 30 Mar 2021 13:07:13>\n [*] Add Paper\n\n<Tue 30 Mar 2021 13:08:02>\n [ ] Add Paper\n\n<Tue 30 Mar 2021 14:34:47>\n [*] Low Toner\n\nCardone 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There was 1 recipient(s).\nActivity date: Tuesday, Mar 30, 2021 7:12:24 PM (UTC)\nActor: jason.kennedy@calfohomeservices.com\nReported by: fernando@grantcardone.com\nSeverity: HIGH\n\n\nPlease view the alert center for additional details, investigation options, \nand remediation recommendations.\n\n\n\nGo to Alert Center\n\n\n\nYou have received this important update about your Google Workspace account \nbecause you are the designated admin recipient for this alert type. You can \nturn off these alerts or change the email recipients in the System defined \nrules section of the Admin Console.\n\nGoogle LLC 1600 Amphitheatre Parkway Mountain View, CA 94043","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":427921652713,"submitter_id":427921652713,"assignee_id":428163558274,"organization_id":null,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["infosec_-_email/spam/phishing"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"infosec_-_email/spam/phishing"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"infosec_-_email/spam/phishing"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417200.json","id":417200,"external_id":null,"via":{"channel":"web","source":{"from":{},"to":{},"rel":null}},"created_at":"2021-03-30T19:11:57Z","updated_at":"2021-03-31T14:20:19Z","type":null,"subject":"Install pending updates and reboot server CTTI-100-NVR-02","raw_subject":"Install pending updates and reboot server CTTI-100-NVR-02","description":"Install pending updates and reboot server CTTI-100-NVR-02 tonight 3/30/2021 @ 8pm","priority":"high","status":"solved","recipient":null,"requester_id":408102750353,"submitter_id":428163558274,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[414236377373],"follower_ids":[414236377373],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","maintenance_-_data_center"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"maintenance_-_data_center"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"maintenance_-_data_center"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417188.json","id":417188,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"emmanuel@grantcardone.com","name":"Emmanuel Hernandez"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T18:50:32Z","updated_at":"2021-03-30T18:54:24Z","type":null,"subject":"Photo Retake","raw_subject":"Photo Retake","description":"Hi Team,\n\nSending this so it's in written form.\n\nI asked Miguel to retake my photo for the employee directory.\n\nThank you for your help, Miguel!\n\n--\nBest Regards, \n\nEmmanuel Hernandez\nPlatform Architect \n\nCardone Training Technologies, Inc. \n18909 N E 29th Avenue, Aventura, FL, 33180\nOffice: 310 777 0255 ext: 357\nwww.grantcardone.com (http://www.grantcardone.com/)\nwww.cardoneuniversity.com (http://www.cardoneuniversity.com/)\n\"Success is my duty, obligation, and responsibility.\" - 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All rights reserved. VMware is a registered trademark of VMware, Inc. The content and links in this email contain information intended solely for its named recipients and are not to be shared with third parties unless otherwise specified. \n \n You are receiving this email because of your previous interactions with VMware. If you don’t want to receive commercial communications from VMware you can opt-out at any time by using the <a style=\"color: #0091da; text-decoration: none;\" href=\n\"https://marketing.vmware.com/dc/_pu8BfO78C5WTqqcua2e04vH1nfvLv2l0zT-igFwsmFGXyiCN3bNTnNvx3idFo1yaaYAhG8RPSPrbDpcOzpYrE6w5_vO08Hs59Uh9ZsFBy-G91To1x_XA3k6oBb4w2Qm/MDQ4LVNaVy0wNDUAAAF8I1FhStrlePNco1FsPTkWQ61yTvvlKRmgf4J7F4ZuAByEBN1kxoR5JcqwD_zI74Pcev7zbfA=\"\n>VMware Subscription page</a>.\n \n Alternatively, to manage your profile, subscription preferences, and to unsubscribe from VMware commercial communications, please go to Customer Connect <https://marketing.vmware.com/MDQ4LVNaVy0wNDUAAAF8I1FhSiYqfWSLu-a2yBdDHmFCPm7QwZGghOgPPjoEG03-Q8tKQLLnIP1n0bmFtvP1UuOnsSk=>. For more information on how VMware processes your personal data please see the VMware Global Privacy Policy <https://marketing.vmware.com/MDQ4LVNaVy0wNDUAAAF8I1FhSR7xbspKQ-3hjbazoYjJ1bhG6T4MnJKzc-sWJKDHvFDeSRsAzTWMnqGlswx7Fw_L62c=>. \n \n Please do not reply to this message. Replies to this message are routed to an unmonitored mailbox. If you have questions, please contact <https://marketing.vmware.com/MDQ4LVNaVy0wNDUAAAF8I1FhSkfyxdj2gXY6a9NrtX5CfRa11WUKJg1TtLKnbVkuKuM25fYIK90W8zNjj4FepH8Vl1M=> us.\n\n.","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":415007612114,"submitter_id":415007612114,"assignee_id":1502991749441,"organization_id":null,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["support"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417154.json","id":417154,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"miguel@grantcardone.com","name":"Miguel Ramos"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T18:12:30Z","updated_at":"2021-03-30T18:14:51Z","type":null,"subject":"Re: Update Google Email Issues","raw_subject":"Re: Update Google Email Issues","description":"Got it \n\nOn Tue, Mar 30, 2021 at 2:10 PM Micaela Gonzalez <micaela@grantcardone.com> wrote:\n\nHelp\n\nMicaela Gonzalez\nEvent Coordinator\n10X Events\n\nOffice: 310-777-0255\nCardone Training Technologies, Inc.\n18909 N E 29th Avenue (https://www.google.com/maps/search/18909+N+E+29th+Avenue+Aventura,+FL,+33180?entry=gmail&source=g)\nAventura, FL, 33180 (https://www.google.com/maps/search/18909+N+E+29th+Avenue+Aventura,+FL,+33180?entry=gmail&source=g)\n\n\"Never lower your target. Increase your actions.\" - GC \n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.\n\n\n--\n\nRegards;\nMiguel RamosGrant Cardone Enterprise\n\nCardone Training Technologies, Inc.18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255 Ext. 251\n\nMiguel@grantcardone.comhttp:/cardoneuniversity.com (http://cardoneuniversity.com/)\n\nBOOKMARK THIS FOR THE STORE; 10X GEAR/PLANNERS and MORE! (https://grantcardone.idevaffiliate.com/755.html)\n\n\"Be GREAT! Nothing else pays, much.\" - G.C","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":408101220933,"submitter_id":408101220933,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[428944603113],"follower_ids":[428944603113],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_chrome_"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_chrome_"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_chrome_"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417152.json","id":417152,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"micaela@grantcardone.com","name":"Micaela Gonzalez"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T18:12:30Z","updated_at":"2021-03-30T20:42:54Z","type":null,"subject":"printing issues","raw_subject":"printing issues","description":"Help\n\nMicaela Gonzalez\nEvent Coordinator\n10X Events\n\nOffice: 310-777-0255\nCardone Training Technologies, Inc.\n18909 N E 29th Avenue\nAventura, FL, 33180\n\n\"Never lower your target. Increase your actions.\" - GC \n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":428944603113,"submitter_id":428944603113,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_printing___copiers"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_printing___copiers"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_printing___copiers"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417153.json","id":417153,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"micaela@grantcardone.com","name":"Micaela Gonzalez"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T18:12:30Z","updated_at":"2021-03-30T18:14:36Z","type":null,"subject":"Update Google Email Issues","raw_subject":"Update Google Email Issues","description":"Help\n\nMicaela Gonzalez\nEvent Coordinator\n10X Events\n\nOffice: 310-777-0255\nCardone Training Technologies, Inc.\n18909 N E 29th Avenue\nAventura, FL, 33180\n\n\"Never lower your target. Increase your actions.\" - GC \n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.","priority":null,"status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":428944603113,"submitter_id":428944603113,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_chrome_"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_chrome_"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_chrome_"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417155.json","id":417155,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"miguel@grantcardone.com","name":"Miguel Ramos"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T18:12:30Z","updated_at":"2021-03-30T20:43:03Z","type":null,"subject":"Re: printing issues","raw_subject":"Re: printing issues","description":"Got it \n\nOn Tue, Mar 30, 2021 at 2:11 PM Micaela Gonzalez <micaela@grantcardone.com> wrote:\n\nHelp\n\nMicaela Gonzalez\nEvent Coordinator\n10X Events\n\nOffice: 310-777-0255\nCardone Training Technologies, Inc.\n18909 N E 29th Avenue (https://www.google.com/maps/search/18909+N+E+29th+Avenue+Aventura,+FL,+33180?entry=gmail&source=g)\nAventura, FL, 33180 (https://www.google.com/maps/search/18909+N+E+29th+Avenue+Aventura,+FL,+33180?entry=gmail&source=g)\n\n\"Never lower your target. Increase your actions.\" - GC \n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, distribution, or storage of this message or its attachment(s) is strictly prohibited.\n\n\n--\n\nRegards;\nMiguel RamosGrant Cardone Enterprise\n\nCardone Training Technologies, Inc.18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255 Ext. 251\n\nMiguel@grantcardone.comhttp:/cardoneuniversity.com (http://cardoneuniversity.com/)\n\nBOOKMARK THIS FOR THE STORE; 10X GEAR/PLANNERS and MORE! (https://grantcardone.idevaffiliate.com/755.html)\n\n\"Be GREAT! 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Below is the specification it must have.\n\nwith Hardwired 3.5mm Locking Sennheiser Connector\n\n\n2X (1 in white and 1 in beige) - $379 each\nhttps://www.bhphotovideo.com/c/product/606469-REG/Sanken_COS_11D_PT_BK_EW_COS_11XPT_Omnidirectional_Lavalier_Microphone.html/?ap=y&ap=y&smp=y&smp=y&lsft=BI%3A514&gclid=Cj0KCQjwmIuDBhDXARIsAFITC_6-AINrRbp--gUgrcG05bgv-rVaW26Lx9PGUfBSTY89nA1SKZze96kaAgilEALw_wcB\n\n5X Bubblebee Industries Invisible Lavalier Microphone Covers - $15 each\nhttps://www.bhphotovideo.com/c/product/1282595-REG/bubblebee_industries_bbi_ilc30_invisible_lavaliere_microphone_cover.html","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":414232057313,"submitter_id":414232057313,"assignee_id":1502991749441,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[408102750353,408099173194],"follower_ids":[408102750353,408099173194],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","request_-_new_hardware"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_new_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"request_-_new_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/417069.json","id":417069,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"emmanuel@grantcardone.com","name":"Emmanuel Hernandez"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T16:50:37Z","updated_at":"2021-03-30T17:23:24Z","type":null,"subject":"Need Access to NAS2 Server","raw_subject":"Need Access to NAS2 Server","description":"Hi Team,\n\nThis was already done but sending an email so you have it in written form.\n\nRobert needed access to the NAS2 server.\n\nThanks for helping, Miguel!\n\n--\nBest Regards, \n\nEmmanuel Hernandez\nPlatform Architect \n\nCardone Training Technologies, Inc. \n18909 N E 29th Avenue, Aventura, FL, 33180\nOffice: 310 777 0255 ext: 357\nwww.grantcardone.com (http://www.grantcardone.com/)\nwww.cardoneuniversity.com (http://www.cardoneuniversity.com/)\n\"Success is my duty, obligation, and responsibility.\" - 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(https://www.grantcardone.com/bootcamp)\n\n\n\n\n---------- Forwarded message ---------\nFrom: Raul De Jesus <biz@maxelit.com>\nDate: Mon, Mar 29, 2021 at 7:46 AM\nSubject: Maxelit - Weekly Coaching Call\nTo: carolina@grantcardone.com <carolina@grantcardone.com>\n\n\nI'm running late\n\nRaul A. De Jesus, MCSD\nMAXELIT LLC/LLP - Principal | Investor | Partner | Inventor\nSoftware/Business Development\nUS/IN PATENT PENDING\n7050 W Palmetto Pkwy Rd Ste 15-111, Boca Raton, FL 33433\nhttp://maxelit.com | biz@maxelit.com | 1-561-877-1717\nDISCLAIMER NOTE: MAXELIT LLC wants to inform that the total content of this e-mail is intended only for the person or entity to which it is addressed and may contain confidential and/or privileged material. If you are not the intended recipient of this message you are hereby notified that any use, review, retransmission, dissemination, distribution, reproduction whether orally or through any other media and/or any action taken upon this message is prohibited. If you received this in error, please contact the sender and delete the material from any computer or device.","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":420689837713,"submitter_id":420689837713,"assignee_id":428163558274,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[408102750353],"follower_ids":[408102750353],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_email_issues"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_email_issues"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_email_issues"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/416918.json","id":416918,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"cue@grantcardone.com","name":"Cisco Unity Express"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T14:48:30Z","updated_at":"2021-03-30T18:02:39Z","type":null,"subject":"3CX Recordings quota 80.0% is reached - voice.grantcardone.com","raw_subject":"3CX Recordings quota 80.0% is reached - voice.grantcardone.com","description":"Dear Administrator,\n\nYour Recordings storage reached 80.0% of 400.0 Gb.\nThe current size of the Recordings folder is 320.3 Gb (80.1%).\nIf you exceed the available storage space, you will no longer be able to make recordings.","priority":"low","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":12164578108,"submitter_id":12164578108,"assignee_id":408102750353,"organization_id":null,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["maintenance_-_pbx"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"maintenance_-_pbx"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"maintenance_-_pbx"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/416913.json","id":416913,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"andrea@grantcardone.com","name":"Andrea Chung"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-30T14:34:25Z","updated_at":"2021-03-30T16:02:09Z","type":null,"subject":"Request to move Andrea's Desktop folders from tower onto the laptop-set up monitor","raw_subject":"Request to move Andrea's Desktop folders from tower onto the laptop-set up monitor","description":"Good Morning Team,\nPlease schedule some time this Friday please to move my desktop folders and assets from the tower onto the laptop and also set up monitor at my desk. 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(https://www.grantcardone.com/bootcamp)\n\n\n\n\n---------- Forwarded message ---------\nFrom: Raul De Jesus <biz@maxelit.com>\nDate: Tue, Mar 30, 2021 at 10:30 AM\nSubject: View Email Headers Instructions\nTo: Carolina Cicic <carolina@grantcardone.com>\n\n\n\nhttps://www.lifewire.com/how-to-see-full-email-headers-in-gmail-1171960#\n\nHow to See Full Email Headers in Gmail - Lifewire (https://www.lifewire.com/how-to-see-full-email-headers-in-gmail-1171960#)\nEmail messages contain essential information in the header area: the sender, recipients, subject, and tracking information. The latter data points can be used to troubleshoot email problems, for example, or to trace the odd unwelcome message back to its likely origin. Gmail supports full header inspections on a per-message basis.\nwww.lifewire.com\n\n\n\n\nRaul A. 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If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. 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If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.","priority":"high","status":"solved","recipient":"itzendesk@grantcardone.com","requester_id":408102750353,"submitter_id":408102750353,"assignee_id":1502991749441,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[1502991749441],"follower_ids":[1502991749441],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/414508.json","id":414508,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"paige@grantcardone.com","name":"Paige Perrone"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-26T15:37:31Z","updated_at":"2021-03-29T17:41:42Z","type":null,"subject":"Andrea Chung Remote Access","raw_subject":"Andrea Chung Remote Access","description":"Please set Andrea up with a company laptop and remote access capabilities as soon as possible.\n\nShe also needs a portable harddrive.\n\nThank you,\n\nPaige\n\n--\nPaige Perrone, PHR\nHR Director\n\nCardone Training Technologies, Inc.\n18909 NE 29th Avenue \nAventura, FL 33180 \n\nOffice: 310-777-0255\nFax: 310-777-0256\n\nGrantCardone.com (http://www.google.com/url?q=http%3A%2F%2Fbit.ly%2F2pcYL2r&sa=D&sntz=1&usg=AFQjCNFEMMQ7iJrcDG9g_tS2rwaKc-e4xw)\n\nCardoneUniversity.com\n\n\n\nE-MAIL CONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information that is exempt from disclosure under applicable international, federal or state law. If you are not the intended recipient of this message or their authorized agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message. 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Google sheets training moved to that day!\n\n\nThank you,\n\nOn Wed, Feb 17, 2021 at 1:39 PM Miguel Ramos <miguel@grantcardone.com> wrote:\n\nGot it will set a loner Laptop for you Feb 26\n\nOn Wed, Feb 17, 2021 at 1:39 PM Maryna Abrill <maryna@grantcardone.com> wrote:\n\nHi team, \nWe have a training on Feb 26, with Jim on Google sheets. Need a laptop for it for a few hours. \n\nThank you, \n--\nMaryna Abrill\nActivation Specialist\nOffice: 310-777-0255 \nExtension 404 \nCardone Training Technologies, Inc.\n18909 N E 29th Avenue (https://www.google.com/maps/search/18909+N+E+29th+Avenue+Aventura,+FL,+33180?entry=gmail&source=g)\nAventura, FL, 33180 (https://www.google.com/maps/search/18909+N+E+29th+Avenue+Aventura,+FL,+33180?entry=gmail&source=g)\n\n\"Don’t just make money, make a difference\" - GC \n\n\n--\n\nRegards;\nMiguel RamosGrant Cardone Enterprise\n\nCardone Training Technologies, Inc.18909 NE 29th AvenueAventura, FL 33180\n\nOffice: 310-777-0255 Ext. 251\n\nMiguel@grantcardone.comhttp:/cardoneuniversity.com (http://cardoneuniversity.com/)\nBOOKMARK THIS FOR THE STORE; 10X GEAR/PLANNERS and MORE! (https://grantcardone.idevaffiliate.com/755.html)\n\n\"Be GREAT! Nothing else pays, much.\" - G.C\n\nwww.10xgrowthcon.com (https://10xgrowthcon.com/)\n\n\n\n--\nMaryna Abrill\nActivation Specialist\nOffice: 310-777-0255 \nExtension 404 \nCardone Training Technologies, Inc.\n18909 N E 29th Avenue\nAventura, FL, 33180\n\n\"Don’t just make money, make a difference\" - 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10:20:04>\n [ ] Cover Open\n\n<Tue 23 Mar 2021 11:02:29>\n [*] Low Toner (Obtain new toner)\n\n<Tue 23 Mar 2021 11:08:10>\n [*] Add Paper\n\n<Tue 23 Mar 2021 11:08:46>\n [ ] Add Paper\n\n<Tue 23 Mar 2021 11:08:46>\n [*] Add Paper\n\n<Tue 23 Mar 2021 11:09:13>\n [ ] Add Paper\n\n<Tue 23 Mar 2021 12:32:15>\n [*] Add Paper\n\n<Tue 23 Mar 2021 12:33:16>\n [ ] Add Paper\n\n<Wed 24 Mar 2021 08:09:13>\n [*] Low Toner (Obtain new toner)\n\nCardone 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If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly prohibited.","priority":"high","status":"hold","recipient":"itzendesk@grantcardone.com","requester_id":408102750353,"submitter_id":408102750353,"assignee_id":1502991749441,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[1502991749441],"follower_ids":[1502991749441],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/408887.json","id":408887,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"giorgio@grantcardone.com","name":"Giorgioi Sferra"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-15T17:53:26Z","updated_at":"2021-03-29T21:10:57Z","type":null,"subject":"Video Team Workstation","raw_subject":"Video Team Workstation","description":"Hi Manny, \nI would like to schedule a time to \nreinstall the operating system \nand have a clean install of all the apps\non my computer. 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If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. 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If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. 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Nothing else pays, much.\" - G.C\n\n\n\n\nOn Fri, Mar 26, 2021 at 4:12 PM Nick Tremblay <nick@grantcardone.com> wrote:\n\nHi Miguel,\n\nCan I get a new earbud rubber piece for my head set? \n\n--\n10X \nNick Tremblay\n\nClient Success Representative\n\nCardone Training Technologies, Inc.\n\nEmail: nick@grantcardone.com\n\nPhone: 786-673-8992 Fax: 310-777-0256\n\n\"I don’t have time is the biggest lie you tell yourself.\" - GC","priority":"low","status":"closed","recipient":"itzendesk@grantcardone.com","requester_id":408101220933,"submitter_id":408101220933,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[424940710894],"follower_ids":[424940710894],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_desktop/laptop_hardware"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"satisfaction_rating":null,"sharing_agreement_ids":[],"fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null},{"id":360056448553,"value":null}],"followup_ids":[],"brand_id":2194987,"allow_channelback":false,"allow_attachments":true,"result_type":"ticket"},{"url":"https://grantcardone.zendesk.com/api/v2/tickets/414679.json","id":414679,"external_id":null,"via":{"channel":"email","source":{"from":{"address":"manuel@grantcardone.com","name":"Manuel Bautista"},"to":{"name":"Grant Cardone Training Technologies","address":"itzendesk@grantcardone.com"},"rel":null}},"created_at":"2021-03-26T19:23:29Z","updated_at":"2021-03-30T22:03:06Z","type":null,"subject":"Move Front Office Printer","raw_subject":"Move Front Office Printer","description":"move to a spot by Craig.\n\n--Manuel BautistaChief Information Officer / Chief Information Security OfficerCardone Training Technologies, Inc.\n18909 NE 29th Avenue\nAventura, FL, 33180\n\nOffice: 310-777-0255\nFax: 310-777-0256\n\nmanuel@grantcardone.com\n\nGrantCardone.com (https://grantcardone.com/)\n\nCardoneUniversity.com\n\n\n\nCONFIDENTIALITY NOTICE: The contents of this email message and any attachments are intended solely for the addressee(s) and may contain confidential and/or privileged information and may be legally protected from disclosure. If you are not the intended recipient of this message or their agent, or if this message has been addressed to you in error, please immediately alert the sender by reply email and then delete this message and any attachments. If you are not the intended recipient, you are hereby notified that any use, dissemination, copying, or storage of this message or its attachments is strictly 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Any such offer will be made only to qualified investors pursuant to an offering document. This material has been prepared for the intended recipient and is for informational purposes only. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax or legal adviser before making any investment decision. For additional information, visit\nwww.cardonecapital.com/disclosures.","priority":null,"status":"closed","recipient":"itzendesk@grantcardone.com","requester_id":386043155173,"submitter_id":386043155173,"assignee_id":408101220933,"organization_id":10249105707,"group_id":360010156534,"collaborator_ids":[],"follower_ids":[],"email_cc_ids":[],"forum_topic_id":null,"problem_id":null,"has_incidents":false,"is_public":true,"due_at":null,"tags":["gcemployee","support_-_desktop/laptop_hardware"],"custom_fields":[{"id":360045250153,"value":null},{"id":360044377233,"value":"support_-_desktop/laptop_hardware"},{"id":360044403394,"value":null},{"id":360030845373,"value":null
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