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Marriott Responds...
Good evening Catlin Party,
We are reaching out to you concerning the issue you addressed online. Let me first apologize for the terrible inconvenience we caused you on last night. These situations sometimes are completely out of our control and is a circumstance we don’t look forward to. We would have loved for you all to stay and experience Nashville with us, however, we had to make accommodations for you all at another property due to us not having rooms available. The option we provided last night was to take care of you for 1 nights room and tax at another property and to take care of parking if needed as well. The front desk was told that the option was unacceptable and was instructed to cancel the reservation. We understand your frustrations and if there is any other information that we could provide for you, please do not hesitate to ask. Once again, we apologize for any inconvenience and we hope to have the chance to serve you in the future.
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