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@hemanth22 /BitraHemanth.md Secret
Last active Dec 31, 2018

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What would you like to do?
RESUME

Bitra Hemanth.

LinkedIn www.linkedin.com/in/hemanthbitra
Website www.bitroid.in

Carrer Objective:

Looking forward to a challenging job in financial service organization to utilize my skill for growth of my self and organization.

Education:

  • Graduated B.Tech in Electronic and communication engineer with 64.17%

Skills:

  • Primary: Unix, SQL
  • Devops: Github, Gitlab, Jenkins, Vagrant, Ansible, Docker, Travis CI, Circle CI, Kubernetes
  • Programming: Java

Experience:

  • Job Title: Production Support Engineer.
  • Company: Societe Generale Global Solution Centre.
  • Term: 2 years.
  • Project : L2 Support for IRD and CDV Back Office functionality for new application.
    - End Of Month process for Accounting. - Job Monitoring. - Data Quality Check. - Following SLA's.
    - Infra weekend support.
    - Documenting SOP's.
    - Business Continuity Plan support.
    - Disaster Recovery Management activity and Roll back support.
    - Thunderhead administration.
    - Autosys Monitoring.
    - Crisis Management.
    - Data Extraction report.
    - Audit Extraction.
    - ITIL Fundamental like Request, Incident, Major Incident Management, Problem Ticket, Problem Task, Private Task, Release Management, Change Management, Outage.
    - Support tools like Service Now, Oracle SQL Developer, Unix through putty.
    - Creating temperory workaround fix using SQL until developer fix it.

Personal profile

  • DOB: 22nd June 1993
  • Language: English, Telugu and Hindi.

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