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Created Mar 17, 2016

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<!DOCTYPE html>
<html><head>
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta charset="utf-8">
<title>Welcome to Zoho Assist!</title>
<link href="//fonts.googleapis.com/css?family=Open+Sans:400,600,700,800,300" rel="stylesheet" type="text/css">
<link rel="shortcut icon" href="/assist/images/ZohoAssist.ico">
<link rel="icon" href="/assist/images/ZohoAssist.ico">
<link href="https://css.zohostatic.com/fcomponents/v2_33_4/topbar/styles/ztopbar.css" rel="stylesheet" type="text/css">
<link href="assist/style/lib/ztopbar-theme.css" rel="stylesheet" type="text/css">
<link href="../../css/ui.zannouncementbar.css" rel="stylesheet" type="text/css">
<link href="//css.zohostatic.com/meeting/745594/assist/style/assist-service.css" rel="stylesheet" type="text/css">
<link href="//css.zohostatic.com/meeting/745594/assist/style/assist-subscription.css" rel="stylesheet" type="text/css">
<link href="//css.zohostatic.com/meeting/745594/assist/style/lib/datepicker.css" rel="stylesheet" type="text/css">
<link href="//css.zohostatic.com/meeting/745594/assist/style/lib/datepicker3.css" rel="stylesheet" type="text/css">
<script type="text/javascript" async="" src="https://ssl.google-analytics.com/ga.js"></script><script type="text/javascript">
var ZA = {"is_privileged_user":false,"js_static":"//js.zohostatic.com/meeting/745594","server":"meeting.zoho.com","offer_page":false,"user":{"name":"webmaster","emailAddress":"webmaster@htsks.com","email":"webmaster@htsks.com","userId":66295633,"photo":"https://contacts.zoho.com/file?ID=66295633&t=user&fs=thumb","signOutURL":"URL:/jsp/signout.jsp?service=assist"},"live_chat":"https://www.zoho.com/assist/livechat.html?src=web_app_new_ui","js_compiled":true,"use_new_store":true,"store_url":"/subscription?service=assist"};
var assist_announcementBar = {"message":"How would you rate unattended access? ","link":"https://survey.zohopublic.com/zs/2qDXIE","link_text":"Say it here.","version":"ab1","ab_open":false};
</script>
<script type="text/javascript" src="https://js.zohostatic.com/fcomponents/v2_33_4/topbar/js/ztopbar.js"></script>
<script type="text/javascript" src="https://js.zohostatic.com/fcomponents/v2_33_4/topbar/js/en_US.js"></script>
<script type="text/javascript" src="/i18n.js"></script>
<script type="text/javascript" data-main="//js.zohostatic.com/meeting/745594/assist/js/main" src="//js.zohostatic.com/meeting/745594/assist/js/require.js"></script>
<script type="text/javascript" charset="utf-8" async="" data-requirecontext="_" data-requiremodule="main" src="//js.zohostatic.com/meeting/745594/assist/js/main.js"></script><script type="text/javascript" charset="utf-8" async="" data-requirecontext="_" data-requiremodule="data_picker" src="//js.zohostatic.com/meeting/745594/assist/js/lib/bootstrap-datepicker.js"></script></head>
<body>
<div id="zannouncementbar" class="ui-zannouncebar ui-zannouncebar-transition"><div class="ui-zannouncebar-content"><span>Announcement</span>How would you rate unattended access? <a title="Say it here." href="https://survey.zohopublic.com/zs/2qDXIE" target="_blank" onclick="sendClickToGA('Assist')">Say it here.</a></div><div class="ui-zannouncebar-closebtn" title="Close"><a id="ui-zannouncebar-close"><span class="ui-zannouncebar-close">close</span></a></div></div>
<div class="ztb-topband ztb-fixed" id="ztb-topband"><div id="ztb-container"><div ztooltip="Zoho Apps" class="ztooltip" id="ztb-switch-menu"><div class="ztb-switch-to-square"><span></span><span class="two"></span><span></span><span></span><span class="five"></span><span></span><span></span><span class="eight"></span><span></span></div></div><a id="ztb-logo" href="#/home" style="cursor: pointer;"><span class="ztb-logos-sprite ztb-assist-logo"></span></a><div class="ztb-profile-container"><div type="profile" id="ztb-profile" class="" style="height: 40px;"><div id="ztb-profile-header"><span id="ztb-user-name">webmaster</span><span id="ztb-user-id">webmaster@htsks.com</span><span id="ztb-zoho-uid"><label>User ID: 66295633</label><span id="ztb-zoho-uid-info" class="ztb-icon-group ztb-chrome"></span></span><a id="ztb-myaccount" href="https://accounts.zoho.com" target="_blank">My Account</a></div><img id="ztb-profile-image" src="https://contacts.zoho.com/file?ID=66295633&amp;t=user&amp;fs=thumb"><a href="https://accounts.zoho.com/u/h#profile/personal" target="_blank">Change</a><div id="ztb-accountInfo"><span class="ztb-signout"><a class="ztb-anchor" id="ztb-signout" href="/jsp/signout.jsp?service=assist">Sign Out</a></span></div></div></div><div id="ztb-menu-container"><div id="ztb-textTypeCont"></div><div></div><div></div><div><div type="menu" id="ztb-help" class="ztb-menu-type ztooltip" removable="false" ztooltip="Help"><span class="ztb-icons ztb-icon-group ztb-help-icon"></span></div></div></div><div id="ztb-placeholder-container"></div></div></div><div id="ztb-help-menu" class="ztb-dropdown ztb-collapse ztb-fixed" style="left: 1159px; top: 41px;"><div class="ztb-arrow " style="left: 121px;"></div><div class="ztb-content" style="max-height: 205.8px;"><ul class="ztb-ul"><li id="ztb-helpLink" class=""><a href="https://zoho.com/assist/help/overview.html" target="_blank" style="padding-left: 11px;"><span class=""></span>Help</a></li><li id="ztb-FAQLink" class=""><a href="https://zoho.com/assist/faq.html" target="_blank" style="padding-left: 11px;"><span class=""></span>FAQ</a></li><li id="ztb-helpsep1" class="ztb-seperator"></li><li id="ztb-about" class=""><a href="https://www.zoho.com/assist" target="_blank" style="padding-left: 11px;"><span class=""></span>About Zoho Assist</a></li><li id="ztb-blogs" class=""><a href="https://blogs.zoho.com/category/assist" target="_blank" style="padding-left: 11px;"><span class=""></span>Blogs</a></li><li id="ztb-helpsep2" class="ztb-seperator"></li><li id="ztb-forums" class=""><a href="https://forums.zoho.com/zoho-assist" target="_blank" style="padding-left: 11px;"><span class=""></span>Forums</a></li></ul></div></div>
<div id="app_container">
<div id="black_screen" style="display: none;"></div>
<div id="session_feed_back_dialog" class="feedback">
<div class="close_new">close</div>
<h2>How was the session?</h2>
<textarea id="feed" rows="6" style="width: 100%; margin: 20px 0; padding: 10px; font-family: 'Open Sans'; font-size: 13px; resize: none;"></textarea>
<input type="button" value="Send" class="feedback-btn">
</div>
<div class="leftSection" id="left_section"><div class="subcontainer">
<p class="maintext">
</p><div style="padding:20px 0 30px 0; border-bottom:solid 1px #e7e7e7;">
<h2 style="margin-bottom:0; font-weight:400; font-size:22px;">Start a Remote Support session with your Customer</h2>
<input type="button" class="startSessionBtn" id="start_session" value="start session">
</div>
<p></p>
<div id="urs-container">
<div class="header">
<h2>
My Computers<sup>BETA</sup> - <span style="font-size:18px;">For Remote Access</span>
</h2>
</div>
<div class="content">
<div class="search-panel" style="display: block;">
<table width="100%">
<tbody><tr>
<td width="50%">
<div style="position:relative;">
<input type="text" class="searchtextbox" placeholder="Search Computer">
<div class="clear"></div>
</div>
</td>
<td align="left"><span class="installer"><a target="_blank" class="download_installer" href="/api/v1/install_urs" style="">Download Unattended Installer</a> to add more computers.</span></td>
</tr>
</tbody></table>
</div>
</div>
<div class="content urs-list">
<div>
<ul style="float: left; width: 100%">
<li style="height:36px; padding:0;">
<table width="100%" cellpadding="0" cellspacing="0"><tbody><tr style="background-color:#f7f7f7;">
<td width="50%">
<div class="sortlabel" data-sort="computer" style="padding-left:8px;"><span>Computer Name<span id="sort_computer" class="sort sort-ascend"></span></span><span class="tip">Click to sort</span></div>
</td>
<td width="15%">
<div class="sortlabel" data-sort="status"><span>Status<span id="sort_status" class="sort sort-ascend-selected"></span></span><span class="tip">Click to sort</span></div>
</td>
<td style="font-size:13px;" width="35%">
<label> <input type="checkbox" name="Checkbox" value="checkbox" id="use_activex">Connect with File Transfer</label>
</td>
</tr>
</tbody></table>
</li>
<li>
<div class="compname" data-key="C701C3854C2BC5" data-computer="Smotherman, Keith Dads - No Password"><a title="Configured by webmaster@htsks.com">Smotherman, Keith Dads - No Password</a></div>
<div class="status"><div class="online"></div>Online</div>
<div class="connectSection"><input type="button" value="Connect" class="connectBtn" data-key="C701C3854C2BC5"></div>
<div class="more"><a class="urs_edit" style="font-size:12px; margin:0 5px;" data-key="C701C3854C2BC5">edit</a> <a class="urs_delete" style="font-size:12px; margin:0 5px;" data-key="C701C3854C2BC5" data-computer="Smotherman, Keith Dads - No Password">remove</a></div>
</li>
<li>
<div class="compname" data-key="C6C07177AEEF56" data-computer="hitekinn"><a title="Configured by webmaster@htsks.com">hitekinn</a></div>
<div class="status"><div class="online"></div>Online</div>
<div class="connectSection"><input type="button" value="Connect" class="connectBtn" data-key="C6C07177AEEF56"></div>
<div class="more"><a class="urs_edit" style="font-size:12px; margin:0 5px;" data-key="C6C07177AEEF56">edit</a> <a class="urs_delete" style="font-size:12px; margin:0 5px;" data-key="C6C07177AEEF56" data-computer="hitekinn">remove</a></div>
</li>
<li>
<div class="compname" data-key="69F7B06F4FDBC5" data-computer="Smotherman, Keith House - No Password"><a title="Configured by webmaster@htsks.com">Smotherman, Keith House - No Password</a></div>
<div class="status"><div class="offline"></div>Offline</div>
<div class="connectSection"><input name="" type="button" value="Connect" class="connectBtn-disabled"></div>
<div class="more"><a class="urs_edit" style="font-size:12px; margin:0 5px;" data-key="69F7B06F4FDBC5">edit</a> <a class="urs_delete" style="font-size:12px; margin:0 5px;" data-key="69F7B06F4FDBC5" data-computer="Smotherman, Keith House - No Password">remove</a></div>
</li>
<li>
<div class="compname" data-key="0074833CA77D64" data-computer="Smotherman, Keith Shop - PW JOKER98356"><a title="Configured by webmaster@htsks.com">Smotherman, Keith Shop - PW JOKER98356</a></div>
<div class="status"><div class="offline"></div>Offline</div>
<div class="connectSection"><input name="" type="button" value="Connect" class="connectBtn-disabled"></div>
<div class="more"><a class="urs_edit" style="font-size:12px; margin:0 5px;" data-key="0074833CA77D64">edit</a> <a class="urs_delete" style="font-size:12px; margin:0 5px;" data-key="0074833CA77D64" data-computer="Smotherman, Keith Shop - PW JOKER98356">remove</a></div>
</li>
</ul>
</div>
</div>
</div>
</div>
</div>
<div class="rightSection">
<div class="menu-items">
<ul>
<a href="#/home"><li class="home selected">Home</li></a>
<a href="#/org/tech"><li class="manageorg">Manage Organization</li></a>
<a href="#/reports"><li class="reports">Session Reports</li></a>
<a href="#/embed"><li class="embed">Embed Remote Support</li></a>
<a id="desktop_plugin" href="/assist-setup" target="_blank"><li class="download">Desktop Plugin</li></a>
</ul>
<input type="button" class="startSessionBtn-right" id="start_session_right" value="start session" style="display: none;">
</div>
<div class="manage-sub-section ">
<input type="button" class="configure-btn" id="subscribe" value="Manage Subscription">
</div>
</div>
</div>
<script type="text/javascript">
// Google page tracking code starts
var _gaq = _gaq || [];
_gaq.push(['_setAccount', 'UA-2544340-2']);//No I18N
_gaq.push(['_setDomainName', '.zoho.com']);//No I18N
_gaq.push(['_trackPageview']);//No I18N
</script>
<script type="text/javascript">
(function() {
var ga = document.createElement('script'); ga.type = 'text/javascript'; ga.async = true;
ga.src = ('https:' == document.location.protocol ? 'https://ssl' : 'http://www') + '.google-analytics.com/ga.js';
var s = document.getElementsByTagName('script')[0]; s.parentNode.insertBefore(ga, s);
})();
// Google page tracking code ends
</script>
<!-- Google Adwords Conversion codes -->
<!-- Assist - Google Adwords signup code Starts -->
<!-- Google Code for Conversion Conversion Page -->
<script type="text/javascript">
/* <![CDATA[ */
var google_conversion_id = 1016302377;
var google_conversion_language = "en"; // no i18n
var google_conversion_format = "3";
var google_conversion_color = "ffffff"; // no i18n
var google_conversion_label = "wl9XCPfGyQEQqZbO5AM"; // no i18n
var google_remarketing_only = false;
/* ]]> */
</script>
<script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js">
</script><img height="1" width="1" border="0" alt="" src="https://www.googleadservices.com/pagead/conversion/1016302377/?random=1458242501982&amp;cv=8&amp;fst=1458242501982&amp;num=1&amp;fmt=3&amp;label=wl9XCPfGyQEQqZbO5AM&amp;bg=ffffff&amp;hl=en&amp;guid=ON&amp;u_h=768&amp;u_w=1366&amp;u_ah=728&amp;u_aw=1366&amp;u_cd=24&amp;u_his=7&amp;u_tz=-300&amp;u_java=false&amp;u_nplug=5&amp;u_nmime=7&amp;frm=0&amp;url=https%3A//meeting.zoho.com/a/htspcsupport/assist&amp;ref=https%3A//www.zoho.com/assist/&amp;tiba=Welcome%20to%20Zoho%20Assist!">
<noscript>
&lt;div style="display:inline;"&gt;
&lt;img height="1" width="1" style="border-style:none;" alt=""
src="//www.googleadservices.com/pagead/conversion/1016302377/?label=wl9XCPfGyQEQqZbO5AM&amp;amp;guid=ON&amp;amp;script=0"/&gt;
&lt;/div&gt;
</noscript>
<!-- Assist - Google Adwords signup code ends -->
<!-- signup success log starts -->
<!-- signup success log ends -->
<div id="ztb-apps" class="ztb-apps "><div class="ztb-apps-grey"></div><div id="ztb-all-apps"><div class="ztb-allApps"><div><div class="ztb-leftCol"><ul class="ztb-ul"><li class="ztb-apps-title">SALES &amp; MARKETING</li><li class="ztb-products"><a class="ztb-anchor" href="https://crm.zoho.com/"><span class="ztb-app-icon ztb-app-icon-crm"></span><div class="ztb-app-name">CRM</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://campaigns.zoho.com/"><span class="ztb-app-icon ztb-app-icon-campaigns"></span><div class="ztb-app-name">Campaigns</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://sites.zoho.com/"><span class="ztb-app-icon ztb-app-icon-sites"></span><div class="ztb-app-name">Sites</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://survey.zoho.com/"><span class="ztb-app-icon ztb-app-icon-survey"></span><div class="ztb-app-name">Survey</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://salesiq.zoho.com/"><span class="ztb-app-icon ztb-app-icon-salesiq"></span><div class="ztb-app-name">SalesIQ</div></a></li></ul><ul class="ztb-ul" style="margin-top: 33px;"><li class="ztb-apps-title">CUSTOM PROCESSES</li><li class="ztb-products"><a class="ztb-anchor" href="https://creator.zoho.com/"><span class="ztb-app-icon ztb-app-icon-creator"></span><div class="ztb-app-name">Creator</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://reports.zoho.com/"><span class="ztb-app-icon ztb-app-icon-reports"></span><div class="ztb-app-name">Reports</div></a></li></ul></div><div class="ztb-centerCol"><ul class="ztb-ul"><li class="ztb-apps-title">CUSTOMER SUPPORT</li><li class="ztb-products"><a class="ztb-anchor" href="https://support.zoho.com/"><span class="ztb-app-icon ztb-app-icon-support"></span><div class="ztb-app-name">Support</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://assist.zoho.com/"><span class="ztb-app-icon ztb-app-icon-assist"></span><div class="ztb-app-name">Assist</div></a></li></ul><ul class="ztb-ul" style="margin-top: 33px;"><li class="ztb-apps-title">FINANCE</li><li class="ztb-products"><a class="ztb-anchor" href="https://books.zoho.com/"><span class="ztb-app-icon ztb-app-icon-books"></span><div class="ztb-app-name">Books</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://invoice.zoho.com/"><span class="ztb-app-icon ztb-app-icon-invoice"></span><div class="ztb-app-name">Invoice</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://subscriptions.zoho.com/"><span class="ztb-app-icon ztb-app-icon-subscriptions"></span><div class="ztb-app-name">Subscriptions</div></a></li></ul><ul class="ztb-ul" style="margin-top: 33px;"><li class="ztb-apps-title">HR</li><li class="ztb-products"><a class="ztb-anchor" href="https://people.zoho.com/"><span class="ztb-app-icon ztb-app-icon-people"></span><div class="ztb-app-name">People</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://recruit.zoho.com/"><span class="ztb-app-icon ztb-app-icon-recruit"></span><div class="ztb-app-name">Recruit</div></a></li></ul></div><div class="ztb-rightCol"><ul class="ztb-ul"><li class="ztb-apps-title">EMAIL &amp; COLLABORATION</li><li class="ztb-products"><a class="ztb-anchor" href="https://mail.zoho.com/"><span class="ztb-app-icon ztb-app-icon-mail"></span><div class="ztb-app-name">Mail</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://docs.zoho.com/"><span class="ztb-app-icon ztb-app-icon-docs"></span><div class="ztb-app-name">Docs</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://projects.zoho.com/"><span class="ztb-app-icon ztb-app-icon-projects"></span><div class="ztb-app-name">Projects</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://bugtracker.zoho.com/"><span class="ztb-app-icon ztb-app-icon-bugtracker"></span><div class="ztb-app-name">BugTracker</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://meeting.zoho.com/"><span class="ztb-app-icon ztb-app-icon-meeting"></span><div class="ztb-app-name">Meeting</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://connect.zoho.com/"><span class="ztb-app-icon ztb-app-icon-connect"></span><div class="ztb-app-name">Connect</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://contactmanager.zoho.com/"><span class="ztb-app-icon ztb-app-icon-contactmanager"></span><div class="ztb-app-name">ContactManager</div></a></li><li class="ztb-products"><a class="ztb-anchor" href="https://vault.zoho.com/"><span class="ztb-app-icon ztb-app-icon-vault"></span><div class="ztb-app-name">Vault</div></a></li></ul></div></div></div></div></div><div class="ztb-ztooltip"><span></span><div></div></div><div id="ztb-user-id-tooltip"><span></span><span id="ztb-uid-tooltip-arrow"></span><div><p>This is your unique identification number in Zoho.</p><p>It will be handy for you to identify yourself to our customer support executive, say when you seek our assistance through our Toll Free number.</p></div></div></body></html>
<body>
<div id="zannouncementbar" class="ui-zannouncebar ui-zannouncebar-transition"><div class="ui-zannouncebar-content"><span>Announcement</span>How would you rate unattended access? <a title="Say it here." href="https://survey.zohopublic.com/zs/2qDXIE" target="_blank" onclick="sendClickToGA('Assist')">Say it here.</a></div><div class="ui-zannouncebar-closebtn" title="Close"><a id="ui-zannouncebar-close"><span class="ui-zannouncebar-close">close</span></a></div></div>
<div class="ztb-topband ztb-fixed" id="ztb-topband"><div id="ztb-container"><div ztooltip="Zoho Apps" class="ztooltip" id="ztb-switch-menu"><div class="ztb-switch-to-square"><span></span><span class="two"></span><span></span><span></span><span class="five"></span><span></span><span></span><span class="eight"></span><span></span></div></div><a id="ztb-logo" href="#/home" style="cursor: pointer;"><span class="ztb-logos-sprite ztb-assist-logo"></span></a><div class="ztb-profile-container"><div type="profile" id="ztb-profile" class="" style="height: 40px;"><div id="ztb-profile-header"><span id="ztb-user-name">webmaster</span><span id="ztb-user-id">webmaster@htsks.com</span><span id="ztb-zoho-uid"><label>User ID: 66295633</label><span id="ztb-zoho-uid-info" class="ztb-icon-group ztb-chrome"></span></span><a id="ztb-myaccount" href="https://accounts.zoho.com" target="_blank">My Account</a></div><img id="ztb-profile-image" src="https://contacts.zoho.com/file?ID=66295633&amp;t=user&amp;fs=thumb"><a href="https://accounts.zoho.com/u/h#profile/personal" target="_blank">Change</a><div id="ztb-accountInfo"><span class="ztb-signout"><a class="ztb-anchor" id="ztb-signout" href="/jsp/signout.jsp?service=assist">Sign Out</a></span></div></div></div><div id="ztb-menu-container"><div id="ztb-textTypeCont"></div><div></div><div></div><div><div type="menu" id="ztb-help" class="ztb-menu-type ztooltip" removable="false" ztooltip="Help"><span class="ztb-icons ztb-icon-group ztb-help-icon"></span></div></div></div><div id="ztb-placeholder-container"></div></div></div><div id="ztb-help-menu" class="ztb-dropdown ztb-collapse ztb-fixed" style="left: 1159px; top: 41px;"><div class="ztb-arrow " style="left: 121px;"></div><div class="ztb-content" style="max-height: 205.8px;"><ul class="ztb-ul"><li id="ztb-helpLink" class=""><a href="https://zoho.com/assist/help/overview.html" target="_blank" style="padding-left: 11px;"><span class=""></span>Help</a></li><li id="ztb-FAQLink" class=""><a href="https://zoho.com/assist/faq.html" target="_blank" style="padding-left: 11px;"><span class=""></span>FAQ</a></li><li id="ztb-helpsep1" class="ztb-seperator"></li><li id="ztb-about" class=""><a href="https://www.zoho.com/assist" target="_blank" style="padding-left: 11px;"><span class=""></span>About Zoho Assist</a></li><li id="ztb-blogs" class=""><a href="https://blogs.zoho.com/category/assist" target="_blank" style="padding-left: 11px;"><span class=""></span>Blogs</a></li><li id="ztb-helpsep2" class="ztb-seperator"></li><li id="ztb-forums" class=""><a href="https://forums.zoho.com/zoho-assist" target="_blank" style="padding-left: 11px;"><span class=""></span>Forums</a></li></ul></div></div>
<div id="app_container">
<div id="black_screen" style="display: none;"></div>
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