Example of closing a SalesOrder with the NetSuite SuiteTalk API

close_netsuite_sales_order_with_suitetalk.rb

# Description: Example of closing a SalesOrder with the NetSuite SuiteTalk API
# Author: <mike@suitesync.io>

def close_sales_order(ns_order_id)
  # If you want to pull the order associated with an invoice `ns_order_id = ns_invoice.created_from.internal_id`

  ns_order = NetSuite::Utilities.get_record(NetSuite::Records::SalesOrder, ns_order_id)

  # http://mikebian.co/how-to-close-a-netsuite-salesorder-using-suitetalk/

  # NOTE: it's impossible to cancel an order once it has been approved
  #       after an order has been approved, you'll need to close it

  ns_order.item_list.items.each do |item|
    item.is_closed = true
  end

  result = NetSuite::Utilities.backoff { ns_order.update(item_list: ns_order.item_list) }

  if !result
    raise "error closing order #{ns_order.errors}"
  end

  ns_order
end