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Custom Slack notification from Zendesk
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{ | |
"username": "Zendesk Mentions", | |
"channel": "@username", | |
"icon_emoji": ":zendesk:", | |
"attachments": [{ | |
"fallback": "@username: You've been mentioned by {{current_user.name}} in the following Zendesk ticket: <https://{{ticket.url}}|Ticket ID #{{ticket.id}}>", | |
"pretext": "@username: You've been mentioned by {{current_user.name}} in the following Zendesk ticket: <https://{{ticket.url}}|Ticket ID #{{ticket.id}}>", | |
"color": "good", | |
"fields": [{ | |
"title": "{{ticket.title}}", | |
"short": false | |
}] | |
}] | |
} |
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