Excerpt showing how to transfer the control of the communication from a chatbot to a human

livechattransfer.execution

on intent Default_Fallback_Intent from ReactPlatform do
	
	val reactChannel = context.get("chat").get("channel") as String
	
	var reactSlackMap = session.get("react-slack-map") as com.google.common.collect.BiMap<String, String>
	if(reactSlackMap === null) {
		reactSlackMap = com.google.common.collect.HashBiMap.<String, String>create
		session.put("react-slack-map", reactSlackMap)
	}
	val storedSlackTs = reactSlackMap.get(reactChannel)
	if(storedSlackTs === null) {
		ReactPlatform.Reply("Sorry I didn't get it, I forward your request to the closest human being")
		val slackTs = SlackPlatform.PostMessage("[" + context.get("chat").get("username") + "] " + intent.matchedInput, config.get("slack.channel") as String) as String
		reactSlackMap.put(reactChannel, slackTs)
		SlackPlatform.PostMessage("_Replies in this thread will be forwarded to the user_", config.get("slack.channel") as String, slackTs)
	} else {
		SlackPlatform.PostMessage("[" + context.get("chat").get("username") + "] " + intent.matchedInput, config.get("slack.channel") as String, storedSlackTs)
	}