- delight customer through continuously adding value
- => all stakeholder prosper in short- and long-term
- => interesting work for employees
- maximizing shareholder value is "the dumbest idea in the world" (Jack Welch)
- create value for customers through continuous innovation
- use the full potential of employees
- break big problems into small batches for small cross-functional autonomous teams
- working iteratively in short cycles
- fast feedback from customers and end-users
- fight complexity with simplicity
- sharp focus on adding value for customers
- remove what isn't
- enterprise wide commitment to those ideas
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A Radical Suggestion For The Drucker Forum 2017: Implement Peter Drucker! -- Steve Denning
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