Awesome Support Custom Fields Starter Kit

awesome-support-custom-fields.php

<?php
/**
 * @package   Awesome Support/Custom Fields
 * @author    ThemeAvenue <web@themeavenue.net>
 * @license   GPL-2.0+
 * @link      http://themeavenue.net
 * @copyright 2014 ThemeAvenue
 *
 * @wordpress-plugin
 * Plugin Name:       Awesome Support: My Custom Fields
 * Plugin URI:        http://getawesomesupport.com
 * Description:       Adds custom fields to the Awesome Support ticket submission form.
 * Version:           0.1.0
 * Author:            ThemeAvenue
 * Author URI:        http://themeavenue.net
 * Text Domain:       wpas
 * License:           GPL-2.0+
 * License URI:       http://www.gnu.org/licenses/gpl-2.0.txt
 * Domain Path:       /languages
 */

// If this file is called directly, abort.
if ( ! defined( 'WPINC' ) ) {
	die;
}

add_action( 'plugins_loaded', 'wpas_user_custom_fields' );
/**
 * Register all custom fields after the plugin is safely loaded.
 */
function wpas_user_custom_fields() {
/* You can start adding your custom fields safely after this line */




/* Do NOT write anything after this line */
}

For those who, like me, have tried all the examples above, and still could not get it to work:
In fact, we add a plugin that needs to be activated on plugins page, just like any other downloaded plugin. Spent 40 minutes to figure it out. lol

how to setup a mandatory custom field?

Following these examples doesn't have any effect. Are there any additional options in the admin interface that need to be enable in order for custom fields to show up in the "Fields" Settings tab? Additionally, do custom fields even work with Remote Tickets in the first place?

After add awesome-support-custom-fields.php in the plugin folder, we must return to the plugin page. And you must activate the new plugin which named "Awesome Support: My Custom Fields", then the filed can be used in the ticket page.

I downloaded the "Code Snippet" plugin and put the following code inside.

add_action ('after_setup_theme', 'wpas_user_custom_fields');
function wpas_user_custom_fields () {
   if (function_exists ('wpas_add_custom_field')) {
     wpas_add_custom_field ('my_custom_field', array ('title' => __ ('My Custom Field', 'awesome-support')));
   }
}

download code snippets

Hi, its possible get the department tag to send in email notification?

Hi, I added the code in the plugins folder as per the given description click here and active this plugin but now I'm not sure where to see the output of this code.
Thanks