bot.js

...
intent.matches('List.Tickets', 'List.Tickets')
...
bot.dialog('List.Tickets', [
    function (session, results, next) {            
        var dateRange = builder.EntityRecognizer.findEntity(results.entities, 'builtin.datetimeV2.daterange');  
        var application = builder.EntityRecognizer.findEntity(results.entities, 'Application');
        next({ dateRange: dateRange, application: application});
        }
    },
    function (session, results) {        
      var data = getData({dateRange: results.dateRange, application: results.application});
      var msg = new builder.Message(session);
      ...
      session.send(msg).endDialog();
    }
]).triggerAction({
    matches: 'List.Tickets',
})