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Last active Jul 16, 2021
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Team assessment from The Five Dysfunctions of a Team

The questionnaire on the following pages is a straightforward diagnostic tool for helping you evaluate your team’s susceptibility to the five dysfunctions. If possible, have all members of your team complete the diagnostic and review the results, discussing discrepancies in the responses and identifying any clear implications for the team.

Instructions: Use the scale below to indicate how each statement applies to your team. It is important to evaluate the statements honestly and without over-thinking your answers.

3 = Usually

2 = Sometimes

1 = Rarely

______ 1. Team members are passionate and unguarded in their discussion of issues.

______ 2. Team members call out one another’s deficiencies or unproductive behaviors.

______ 3. Team members know what their peers are working on and how they contribute to the collective good of the team.

______ 4. Team members quickly and genuinely apologize to one another when they say or do something inappropriate or possibly damaging to the team.

______ 5. Team members willingly make sacrifices (such as budget, turf, head count) in their departments or areas of expertise for the good of the team.

______ 6. Team members openly admit their weaknesses and mistakes.

______ 7. Team meetings are compelling, and not boring.

______ 8. Team members leave meetings confident that their peers are completely committed to the decisions that were agreed on, even if there was initial disagreement.

______ 9. Morale is significantly affected by the failure to achieve team goals.

______ 10. During team meetings, the most important—and difficult—issues are put on the table to be resolved.

______ 11. Team members are deeply concerned about the prospect of letting down their peers.

______ 12. Team members know about one another’s personal lives and are comfortable discussing them.

______ 13. Team members end discussions with clear and specific resolutions and calls to action.

______ 14. Team members challenge one another about their plans and approaches.

______ 15. Team members are slow to seek credit for their own contributions, but quick to point out those of others.

Scoring

Combine your scores for the preceding statements as indicated below.

Dysfunction 1: Absence of Trust

  • Statement 4: ______
  • Statement 6: ______
  • Statement 12: ______
  • Total: ______

Dysfunction 2: Fear of Conflict

  • Statement 1: ______
  • Statement 7: ______
  • Statement 10: ______
  • Total: ______

Dysfunction 3: Lack of Commitment

  • Statement 3: ______
  • Statement 8: ______
  • Statement 13: ______
  • Total: ______

Dysfunction 4: Avoidance of Accountability

  • Statement 2: ______
  • Statement 11: ______
  • Statement 14: ______
  • Total: ______

Dysfunction 5: Inattention to Results

  • Statement 5: ______
  • Statement 9: ______
  • Statement 15: ______
  • Total: ______

Results:

  • A score of 8 or 9 is a probable indication that the dysfunction is not a problem for your team.
  • A score of 6 or 7 indicates that the dysfunction could be a problem.
  • A score of 3 to 5 is probably an indication that the dysfunction needs to be addresesed.

Regardless of scores, it is important to keep in mind that every team needs constant work, because without it, even the best ones deviate toward dysfunction.

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