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Last active August 13, 2020 21:22
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Zendesk: Alert Notification with Promoted Articles
//Link to Font Awesome for the icon
<link rel="stylesheet" href="">
//Top of your header
<div class="notification notification-error">
<div class="notification-inner">
<span id="promoted-alert"></span>
<a href="#" class="notification-dismiss" data-notification-dismiss=""></a>
.notification {
.notification-dismiss {
.fa {
font-size: 18px;
color: red;
.notification a {
color: #00A69C;
//Alert system with Promoted Articles (change the word Issue as it must exist in the Title)
if ( $('.promoted-articles ul li a:contains("Issue")').length > 0 ){
'<i class="fa fa-warning"></i> ' +
$('.promoted-articles ul li a:contains("Issue")').first().parent().html()
//This solution uses Font Awesome so please ensure you have that in your Document Head
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