Hi there,
You’re receiving this email because your account is using an integration which we are sadly removing from Zendesk.
“Screenr”, an integration for Screencasting within Zendesk, is unfortunately going away. The company behind Screenr, “Articulate”, will cease offering Screenr as a product by June, 2015 at the earliest.
This should not immediately affect you and there is nothing you need to do right now. Please keep reading to stay informed about what will happen.
What happened?