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| Hello World, | |
| Favorites: | |
| -Respond to 60+ support requests via email every day | |
| Write and maintain thousands of pages of help documentation | |
| Analyze thousands of support tickets to spot trends the product team can use | |
| Help train and onboard new support teammates | |
| Work with the product team to develop a new feature based on feedback from customers | |
| Respond to Zapier fans on Twitter, Facebook, Reddit, and other 3rd party sites |