Dialog Analytics example integration in a Telegram and Ruby chatbot.

bot.rb

require_relative './dialog'
require 'telegram/bot' # https://github.com/atipugin/telegram-bot-ruby

Telegram::Bot::Client.run(ENV.fetch('TELEGRAM_TOKEN')) do |bot|
  bot.listen do |message|
    case message.text
    when '/test'
      Dialog.track(message)

      text = "Welcome to test"
      response = bot.api.send_message(chat_id: message.chat.id, text: text)
      Dialog.track(response)
    end
  end
end

dialog.rb

module Dialog
  # @param message [Telegram::Bot::Types::Message, Hash]
  def track(message)
    # Outbound
    payload = if message.is_a?(Hash)
      {
        message: {
          platform: 'telegram',
          to: message['result']['chat']['id'],
          sent_at: message['result']['date'],
          distinct_id: message['result']['message_id'],
          properties: {
            text: message['result']['text']
          }
        }
      }

    # Inbound message
    else
      {
        message: {
          platform: 'telegram',
          from: message.from.id,
          sent_at: message.date,
          distinct_id: message.message_id,
          properties: {
            text: message.text
          }
        }
      }
    end

    HTTP.post("https://api.dialoganalytics.com/v1/messages?token=#{ENV['DIALOG_TOKEN']}", json: payload)
  end
  module_function :track
end