##Description Shows open ticket count from the KACE K1000 service desk. You can set up teams based on KACE appliance usernames and display a widget per team, or you can display a global count. Or both!
##Dependencies
- libmysqlclient package
- mysql2 gem
#on Debian/Ubuntu
sudo apt-get install libmysqlclient
gem install mysql2
##Usage To install
dashing install 9633826
To add to dashboard
<ul>
<!-- When using teams, set data-id to "tickets_{my team name}" -->
<li data-row="1" data-col="1" data-sizex="1" data-sizey="1">
<div data-id="tickets_linux" data-view="Ticketcount" data-title="Linux Tickets"></div>
</li>
<li data-row="1" data-col="1" data-sizex="1" data-sizey="1">
<div data-id="tickets_windows" data-view="Ticketcount" data-title="Windows Tickets"></div>
</li>
<li data-row="1" data-col="1" data-sizex="1" data-sizey="1">
<div data-id="tickets_dba" data-view="Ticketcount" data-title="DBA Tickets"></div>
</li>
<!-- The default team is "All" -->
<li data-row="1" data-col="1" data-sizex="1" data-sizey="1">
<div data-id="tickets_all" data-view="Ticketcount" data-title="All Tickets"></div>
</li>
</ul>
##Settings
Edit jobs/ticketcount.rb
to define DB connection params like hostname, password etc. See here for K1000 connection details.
Also you define teams in ticketcount.rb
, see the comments in that file for more details.
Could you make this as a repo so that I can clone and modify for own use?