Vodafone 08 August 2013 (still going ugh)
| I refer to a short twitter conversation | |
| https://twitter.com/VodafoneAU_Help/status/365632462442868736 | |
| I have been extorted in the amount of $155.79 by Vodafone. Since yesterday, I | |
| have pledged to ensure that this type of theft from your company is | |
| non-profitable to you and so far, I believe I have been very successful. Indeed, | |
| I believe I have met my goal already. | |
| For a good amount of last year (2012), I tried explaining to your technical | |
| support that you provided me with a defective device (Samsung Galaxy S2). It is | |
| defective because the antenna firmware is incompatible with your network. I can | |
| demonstrate this to any one of your network monkeys. However, it will now cost | |
| you my regular consulting fee should you choose to pursue this avenue (I'd have | |
| done it for free prior). | |
| Vodafone's response at the time of my complaint was to repeatedly ignore the | |
| technical details of what I was saying, then simply make an assertion that the | |
| device is "100% compatible." | |
| By ignoring the technical details of what I was saying, Vodafone invited | |
| themselves to blame the local tower to my home and promise me to fix that issue | |
| soon with a planned network tower upgrade. This scam had you charging me | |
| half-price for my service. It is too bad that you refused to listen to what I | |
| was saying, because I was now paying half-price for an unusable service. | |
| Rather than deal with the inanity of Vodafone, I notified you that you were in | |
| breach of your contract, in breach of Trade Practices Act 1974 section 71 (1)(2) | |
| and that I intended to terminate payment for the quasi-service accordingly. At | |
| the time of termination, I owed you a total of $37.87, which I repeatedly | |
| offered to pay. | |
| Since that time, you have made all sorts of threats, including a credit default | |
| that you have carried through with. Last night (08 August 2013), I paid the bill | |
| (193.66) to remove the credit default, but not to be defeated by incompetent | |
| bullies such as yourself, I also notified your operator that I will be taking | |
| proactive action to ensure that your profiteering from this extortion is | |
| uneconomical. Not just in my case (I have already achieved that), but for all | |
| cases. | |
| From this day forward, I intend to continue pursuing the goal stated herein. | |
| Thanks for playing and I remain confident of your impending loss. |
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