tstachl

ticket = DeskApi.cases.create({
  external_id: 123456,
  subject: 'Subject',
  description: 'Description',
  priority: 1,
  status: 'resolved',
  type: 'email',
  labels: ['Label 1', 'Label 2'],
  custom_fields: {
    my_key: 'My Value'

tstachl

require 'desk_api'
require 'csv'

DeskApi.configure do |config|
  config.username = 'you@example.com'
  config.password = 'Top$ecret1'
  config.endpoint = 'https://example.desk.com'
end

CSV.foreach('./customers.csv', headers: true) do |csv|

tstachl

require 'desk_api'

DeskApi::Default::CONNECTION_OPTIONS[:request] = {
  open_timeout: 45,
  timeout: 45
}

client = DeskApi::Client.new({
  token: 'TOKEN',
  token_secret: 'TOKEN_SECRET',

tstachl

new DESK.Widget({
	id: 'test', // The ID of the element to place the button into
  version: 1,
  site: 'hecos.desk.com',
  port: '80',
  type: 'chat',
  displayMode: 0,  //0 for popup, 1 for lightbox
  features: {
    offerAlways: false,
    offerAgentsOnline: true,

tstachl

{
  "_links": {
    "company": {
      "href": "/api/v2/companies/1",
      "class": "company"
    }
  }
}

tstachl

require 'desk_api'

# Authentication
DeskApi.configure do |config|
  config.username = 'jsmith@example.com'
  config.password = '1234secret'
  config.endpoint = 'https://example.desk.com'
end

# Create the case

tstachl

BASE_URL:        https://desk-oauth-express.herokuapp.com
CONSUMER_KEY:    MY_CONSUMER_KEY
CONSUMER_SECRET: MY_CONSUMER_SECRET
SESSION_SECRET:  MY_SESSION_SECRET

tstachl

<?php

$json = json_encode(array(
  "subject" => "Test",
  "description" => "testing",
  "message" => array(
    "subject" => "Test",
    "body" => "Test",
    "direction" => "in",
    "to" => "support@example.com",

tstachl

#!/usr/bin/perl

use strict;
use warnings;
use feature qw(say);

use JSON;
use WWW::Curl::Easy;

my $DeskSite = 'https://example.desk.com';

tstachl

<?php

$json = json_encode(array(
  '_links' => array(
    'assigned_user' => array(
      'href' => '/api/v2/users/16096734',
      'class' => 'user'
    )
  )
));