Admin Attachments
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AdminTools
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| var userArticleMap = new function() { | |
| this._map = {}; | |
| this.put = function(key, val) { | |
| if (!this.containsKey(key)) { | |
| this._map[key] = []; | |
| this._map[key].push(val); | |
| } else if (this._map[key].indexOf(val) == -1) { | |
| this._map[key].push(val); | |
| } | |
| }; | |
| this.containsKey = function (key) { | |
| return this._map.hasOwnProperty(key); | |
| }; | |
| this.get = function(key) { | |
| return this.containsKey(key) ? this._map[key] : null; | |
| }; | |
| this.keys = function() { | |
| var keys = []; | |
| for (var key in this._map) { | |
| if (this._map.hasOwnProperty(key)) { | |
| keys.push(key); | |
| } | |
| } | |
| return keys; | |
| }; | |
| }; | |
| //============================================================================================= | |
| // Usage | |
| //============================================================================================= | |
| userArticleMap.put(gr.author+'', gr.getUniqueValue()); | |
| userArticleMap.put(gr.revised_by+'', gr.getUniqueValue()); | |
| userArticleMap.put(gr.kb_knowledge_base.owner, gr.getUniqueValue()); | |
| var kbManagersList = kbManagers.split(','); | |
| kbManagersList.map(function(kbmanager) { | |
| userArticleMap.put(kbmanager+'', gr.getUniqueValue()); | |
| }); | |
| var users = userArticleMap.keys(); | |
| users.map(function(user) { | |
| var articleList = userArticleMap.get(user); | |
| articleCount = articleList.length; | |
| articleList= articleList.slice(0, maxArticleCount); | |
| var inputParam = { articleList: articleList, articleCount: articleCount, isVersioningEnabled: isVersioningEnabled, isAOGEnabled: isAOGEnabled }; | |
| gs.eventQueue("epa.kb.article.expiry.warning", null, user, JSON.stringify(inputParam)); | |
| }); |
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| ===================================================================================================================== | |
| Pre Clone: Check List | |
| ===================================================================================================================== | |
| NOTE: Clones will read exclude/preserver lists from the [source instance] that is production. | |
| Default Clone Settings | |
| 1- Exclude tables specified in Exclusion List = [True] | |
| Exclude large attachments data = [True] | |
| Exclude audit and log data = [True] | |
| 1. Custom URL | |
| 2. Users | |
| 3. MID Server | |
| 4.Transform Maps | |
| 5.REST API | |
| 6.LDAP | |
| .................................................................................................................... | |
| Scenario #3: | |
| Table Exclusion: None [clone_data_exclude.list] | |
| Data Preserver: Yes, plus 'Conditions' field contains a value. [clone_data_preserver.list] | |
| Results #3: | |
| Records in sys_temp table on target, found by Data Preserver, are preserved. | |
| Records in sys_temp table on target, not found by Data Preserver, are deleted. | |
| Records in sys_temp table on source, which do not exist in sys_temp table on target (based on sys_id), are copied to | |
| sys_temp table on target. | |
| .................................................................................................................... | |
| 0. Users | |
| [sys_user] | |
| -Mid server users | |
| -Local users | |
| -Integration Users | |
| ....................................DO NOT OVERRIDE...................................................... | |
| Scenario #4: | |
| Table Exclusion: Yes [clone_data_exclude.list] | |
| Data Preserver: Yes, plus 'Conditions' field is empty. [clone_data_preserver.list] | |
| Results #4: | |
| All records in sys_temp table on target are preserved. | |
| No records are copied over from sys_temp table on source. | |
| .......................................................................................................... | |
| Use this setting for the following tables | |
| 1.Custom URL | |
| [custom_url] | |
| 3.MID Server | |
| [ecc_agent] | |
| 4.Transform Maps | |
| [sys_transform_map] | |
| 5.REST API | |
| [sys_rest_message] | |
| 6.LDAP | |
| [ldap_server_config] | |
| 7. Make sure that the inbound and outbound email are inactive |
Use Case or User Story
Stories have three components,
1. a short description, which provides a way to identify the story;
2. a description, which should be written in a particular format to encapsulate the maximum level of detail
and ensure the configuration is as accurate as possible.
The description itself is made up of a sentence or two which will
include terms to describe the
--user role,
--the activity being undertaken by that user role,
--and the business value that will come from the activity.
You can easily remember this by writing each story to describe the who, the what, and the why. And last,
3. an acceptance criteria, which defines how we will know when the
implementation on this story is done.
Story:
What: < need to be done > -goal -> extract the location ex: application name, portal , page , widget, catalog, category, catalog item, etc.
Who < will use > user or group -goal -> extract uer roles or groups ACLs
Why: < business value > -goal -> explore the alternatives "Best Practice"
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| Development Focus | |
| =============================================================================================== | |
| BEGIN - | |
| ================================================================================================ | |
| 0. ACCESS | |
| 1. CONFIGURE | |
| sys_ui_bookmark_group.list | |
| q | |
| PortalUtil:760d690a2f7a78100cc754492799b619 | |
| AdminUtil: 5c8e698a2f7a78100cc754492799b6ce | |
| ReportUtil:362e694a2f7a78100cc754492799b6a9 | |
| 2. BUILD - Dev | |
| I. [Foundation] User story | |
| Business Objects | |
| 2. [Crawl] Groom | |
| II. Implementation – User role ( Who ? ) | |
| III. Activity being undertaken by that user ( What ? ) | |
| IV. Business value that will come from the activity ( Optional ) ( Why ? ) | |
| 3. SCRIPT | |
| V. [Walk] Implement | |
| VI. [Run] Demo - Peer review : GOAL FOCUSED: | |
| VII. [Fly] Deploy | |
| 4. INTEGRATE | |
| 5. DEMO-TO-PRODUCT OWNER | |
| -GOAL FOCUSED : | |
| 6. DELIVER | |
| -Deployment Instruction | |
| 7. USE | |
| 8. ADMINISTER | |
| 9. CUSTOMER SUPPORT | |
| -Ops | |
| =============================================================================================== | |
| END - | |
| ================================================================================================ | |
| ................................................................................................ | |
| QUERY OPERATORS | |
| ................................................................................................ | |
| = | |
| != | |
| IN | |
| NOT IN | |
| STARTSWITH | |
| ENDSWITH | |
| CONTAINS | |
| DOES NOT CONTAIN | |
| INSTANCEOF | |
| //Incident : onLoad : IncidentSetReadOnly | |
| function onLoad() { | |
| var current_state = g_form.getValue("state"); | |
| if(current_state == 7 || current_state == 8){ | |
| var ga = new GlideAjax('GetFormFields'); | |
| ga.addParam('sysparm_name', 'myVariables'); | |
| ga.addParam('sysparm_mysys_id', g_form.getUniqueValue()); //parameter | |
| ga.getXML(ajaxResponse); | |
| } | |
| function ajaxResponse(serverResponse) { | |
| // get favorite elements | |
| var favorites = serverResponse.responseXML.getElementsByTagName("favoriteTag"); | |
| for (var i = 0; i < favorites.length; i++) { | |
| var name = favorites[i].getAttribute("name"); | |
| var value = favorites[i].getAttribute("value"); | |
| g_form.setReadOnly(name,true); | |
| } | |
| } | |
| } | |
| //Script Include : client callable : GetFormFields | |
| var GetFormFields = Class.create(); | |
| GetFormFields.prototype = Object.extendsObject(AbstractAjaxProcessor, { | |
| myVariables: function() { | |
| var sysID = this.getParameter('sysparm_mysys_id')+""; | |
| var grINC = new GlideRecord('incident'); | |
| grINC.setLimit(1); | |
| grINC.query(); | |
| grINC.next(); | |
| // build new response xml element for result | |
| var result = this.newItem("resultTag"); | |
| result.setAttribute("message", "returning all favorites"); | |
| var fields = grINC.getFields(); // return java ArrayList | |
| for (var i = 0; i < fields.size(); i++) { | |
| var field = fields.get(i); | |
| var name = field.getName(); | |
| var value = field.getDisplayValue(); | |
| //gs.addInfoMessage(i + ". " + name + "=" + value); | |
| this._addFavorite(name,value); | |
| } | |
| }, | |
| _addFavorite: function (name, value) { | |
| var favs = this.newItem("favoriteTag"); | |
| favs.setAttribute("name", name); | |
| favs.setAttribute("value", value); | |
| }, | |
| type: 'GetFormFields' | |
| }); | |
| ........................................................................................................................ | |
| File Loader | |
| ........................................................................................................................ | |
| https://dev81532.service-now.com/nav_to.do?uri=%2Fincident.do%3Fsys_id%3D5a9f7e632fa6f4100cc754492799b684%26sysparm_view%3D%26sysparm_domain%3D09ff3d105f231000b12e3572f2b4775d%26sysparm_domain_scope%3Drecord | |
| https://dev81532.service-now.com/nav_to.do?uri=%2Fincident.do%3Fsys_id%3D5a9f7e632fa6f4100cc754492799b684%26sysparm_view%3D%26sysparm_domain%3D09ff3d105f231000b12e3572f2b4775d%26sysparm_domain_scope%3Drecord | |
| ........................................................................................................................ | |
| Scriptless : Scheduled Job | |
| ........................................................................................................................ | |
| https://dev81532.service-now.com/nav_to.do?uri=%2F$pa_dashboard.do%3Fsysparm_dashboard%3Dcc9a9ddf2f2e34100cc754492799b667%26sysparm_tab%3D46ca19532f6e34100cc754492799b69d%26sysparm_cancelable%3Dtrue%26sysparm_editable%3Dtrue%26sysparm_active_panel%3DaddWidgetSideContent | |
| https://developer.servicenow.com/connect.do#!/share/contents/6249193_scriptless_scheduled_jobs?v=1.01&t=RATINGS_REVIEWS&page=1 | |
| https://www.youtube.com/watch?v=lrs20pIn0Z8 | |
| https://youtu.be/lrs20pIn0Z8 | |
| ........................................................................................................................ | |
| Interactive Filters (Reports and Dashboard) | |
| ........................................................................................................................ | |
| https://dev81532.service-now.com/nav_to.do?uri=%2Fsysauto_script.do%3Fsys_id%3D-1%26sys_is_list%3Dtrue%26sys_target%3Dsysauto_script%26sysparm_checked_items%3D%26sysparm_fixed_query%3D%26sysparm_group_sort%3D%26sysparm_list_css%3D%26sysparm_query%3D%26sysparm_referring_url%3Dsysauto_script_list.do%26sysparm_target%3D%26sysparm_view%3D | |
| .................................. | |
| Scriptless Scheduled Jobs | |
| .................................. | |
| https://youtu.be/lrs20pIn0Z8 | |
| https://developer.servicenow.com/connect.do#!/share/contents/6249193_scriptless_scheduled_jobs?v=1.01&t=PRODUCT_DETAILS | |
| /**************************************************************************************************************************** | |
| * Debug ACLs | |
| *****************************************************************************************************************************/ | |
| https://docs.servicenow.com/bundle/rome-platform-administration/page/administer/contextual-security/concept/c_AccessControlRulesDebug.html | |
| /************************************************************************** | |
| * Changes effective from today | |
| ***************************************************************************/ | |
| BR: | |
| When on display | |
| (function executeRule(current, previous /*null when async*/) { | |
| var dt1 = new GlideDateTime(current.getValue('sys_created_on')); | |
| var dt2 = new GlideDateTime("2021-09-15 00:00:00"); | |
| var diff = GlideDateTime.subtract(dt2, dt1); | |
| var daysAgo = diff.getDayPart(); | |
| //gs.addInfoMessage(daysAgo); | |
| if(daysAgo < 0 && daysAgo > -18885 ) | |
| g_scratchpad.created_on = "before"; | |
| else{ | |
| g_scratchpad.created_on = "after"; | |
| } | |
| })(current, previous); | |
| Client Script: | |
| OnLoad | |
| function onLoad() { | |
| var created_on = g_scratchpad.created_on; | |
| if(created_on == "before"){ | |
| //g_form.addInfoMessage("before"); | |
| g_form.setMandatory("field_name",false); | |
| g_form.setDisplay("field_name",false); | |
| }else if(g_form.getValue("type") != "standard"){ | |
| //g_form.addErrorMessage("after"); | |
| g_form.setMandatory("field_name",true); | |
| g_form.setDisplay("field_name",true); | |
| } | |
| if ((g_form.getValue("type") == "standard")){ | |
| g_form.setMandatory("field_name",false); | |
| g_form.setDisplay("field_name",false); | |
| } | |
| } | |
| /***************************************************************************************************************************************** | |
| * Portal User Impersonation | |
| * and backend access | |
| *****************************************************************************************************************************************/ | |
| STEP 1: Create Widget | |
| Name : Impersonate User | |
| ID : impersonate_user | |
| ...................................................................................................................................... | |
| Body HTML template | |
| ...................................................................................................................................... | |
| <div class="container-fluid" ng-init="getRecentImpersonation()"> | |
| <div class="row"> | |
| <div class="btn-group btn-group-sm btn-group-justified" role="group"> | |
| <label class="btn btn-info btn-sm" ng-model="c.selectedAction" uib-btn-radio="'sp'">Service Portal</label> | |
| <label class="btn btn-primary btn-sm" ng-model="c.selectedAction" uib-btn-radio="'classic'">Classic UI</label> | |
| </div> | |
| </div> | |
| <div class="row top-buffer" ng-if="data.isImpersonating"> | |
| <div class="btn-group btn-group-sm btn-group-justified" role="group"> | |
| <label ng-click="impersonate(c.data.realUser)" class="btn btn-danger btn-lg btn-block"> | |
| <i class="fa fa-stop m-r-sm"></i> | |
| STOP Impersonating</label> | |
| </div> | |
| </div> | |
| <div class="row top-buffer"> | |
| <div class="record-picker"> | |
| <sn-record-picker field="c.data.toImpersonate" table="'sys_user'" display-field="'name'" on-change="impersonate(c.data.toImpersonate.value)" | |
| display-fields="'user_name'" search-fields="'name'" page-size="100" placeholder="Search for user" options="{cache: true, allowClear: false}" | |
| default-query="'active=true^locked_out=false^web_service_access_only=false^ORweb_service_access_onlyISEMPTY'" | |
| value-field="'sys_id'"> | |
| </sn-record-picker> | |
| </div> | |
| </div> | |
| <div class="row top-buffer"> | |
| <div class="panel panel-default"> | |
| <div class="panel-heading"> | |
| <h5 class="panel-title"> | |
| ${Recent Impersonations} | |
| </h5> | |
| </div> | |
| <a ng-bind="rec.user_display_value" ng-repeat="rec in recentImpersonations" href="javascript:void(0)" class="list-group-item ng-binding ng-scope" | |
| ng-click="impersonate(rec.user_sys_id)"></a> | |
| </div> | |
| </div> | |
| </div> | |
| ...................................................................................................................................... | |
| CSS: | |
| ...................................................................................................................................... | |
| .top-buffer { | |
| margin-top:20px; | |
| } | |
| ...................................................................................................................................... | |
| Client controller | |
| ...................................................................................................................................... | |
| api.controller=function($scope, $http, $window) { | |
| /* widget controller */ | |
| var c = this; | |
| c.data.toImpersonate = {}; | |
| c.selectedAction = {}; | |
| $scope.impersonate = function(userName){ | |
| //If we don't have a user we can't impersonate | |
| if(!userName){ | |
| return; | |
| } | |
| //Call to the impersonation api with username/sys_id | |
| $http.post("/api/now/ui/impersonate/" + userName, {}).success(function(){ | |
| $scope.showError = false; | |
| if(c.selectedAction === "classic"){ | |
| window.location = "/"; | |
| }else if(c.selectedAction === "sp" || c.selectedAction === null){ | |
| window.location.reload(); | |
| }else{ | |
| window.location.reload(); | |
| } | |
| }).error(function(response){ | |
| if(response.error){ | |
| $scope.showError = true; | |
| $scope.error = response.error; | |
| console.warn("Impersonate Failed! with error:", response.error); | |
| } | |
| }) | |
| }; | |
| //call to the impersonation api Get recent impersonations | |
| $scope.getRecentImpersonation = function(){ | |
| $http.get("/api/now/ui/impersonate/recent", {}).success(function(response){ | |
| $scope.showError = false; | |
| $scope.recentImpersonations = response.result; | |
| }).error(function(response){ | |
| if(response.error){ | |
| $scope.showError = true; | |
| $scope.error = response.error; | |
| console.warn("Get Recent Impersonations Failed! with error:" + response.error); | |
| } | |
| }) | |
| }; | |
| }; | |
| ...................................................................................................................................... | |
| Server script | |
| ...................................................................................................................................... | |
| (function() { | |
| /* populate the 'data' object */ | |
| /* e.g., data.table = $sp.getValue('table'); */ | |
| data.isImpersonating = new GlideImpersonate().isImpersonating(); | |
| data.realUser = gs.getImpersonatingUserName(); | |
| })(); | |
| STEP 2: Create Widget | |
| Name : Impersonate User Entry | |
| ID : impersonate-user-entry | |
| ...................................................................................................................................... | |
| Body HTML template | |
| ...................................................................................................................................... | |
| <div> | |
| <!-- your widget template --> | |
| </div> | |
| ...................................................................................................................................... | |
| CSS | |
| ...................................................................................................................................... | |
| Nothing | |
| ...................................................................................................................................... | |
| Client controller | |
| ...................................................................................................................................... | |
| api.controller=function() { | |
| /* widget controller */ | |
| var c = this; | |
| }; | |
| ...................................................................................................................................... | |
| Server script | |
| ...................................................................................................................................... | |
| (function() { | |
| /* populate the 'data' object */ | |
| /* e.g., data.table = $sp.getValue('table'); */ | |
| data.canImpersonate = new GlideImpersonate().canImpersonate(gs.getUserID()); | |
| data.isImpersonating = new GlideImpersonate().isImpersonating(); | |
| data.realUser = gs.getImpersonatingUserName(); | |
| if (data.canImpersonate || data.isImpersonating) { | |
| data.show_menu_entry = true; | |
| } | |
| else { | |
| data.show_menu_entry = false; | |
| } | |
| })(); | |
| ...................................................................................................................................... | |
| Link | |
| ...................................................................................................................................... | |
| function link(scope, element, attrs, controller) { | |
| var $uibModal = $injector.get('$uibModal'); | |
| // Add entry to navbar | |
| if(scope.data.show_menu_entry && !$('#impersonation')[0]) { | |
| $('#sp-nav-bar ul li.hidden-xs.dropdown ul.dropdown-menu li:first').after('<li style="cursor: pointer;"><a role="link" id="impersonation">${Impersonate User}</a></li>'); | |
| $('#sp-nav-bar ul li.visible-xs-block:first').after('<li class="visible-xs-block" style="cursor: pointer;"><a role="link" id="impersonation">${Impersonate User}</a></li>'); | |
| } | |
| $("#impersonation").click(function() { | |
| $uibModal.open({ | |
| templateUrl: 'impersonate-widget', //ng-template | |
| scope: scope | |
| }) | |
| }); | |
| } | |
| ...................................................................................................................................... | |
| Angular ng-template | |
| ...................................................................................................................................... | |
| ID : impersonate-widget | |
| Template: | |
| <div class="panel panel-default"> | |
| <h3 class="padder-md"> | |
| Impersonate User | |
| </h3> | |
| <div class="modal-header"> | |
| <widget id="impersonate_user"></widget> | |
| </div> | |
| </div> | |
| STEP : 3 Add Header - Theme CSS variables | |
| At the bottom of the Theme | |
| ...................................................................................................................................... | |
| Theme CSS variables - This add Icons to the drop down menu | |
| ...................................................................................................................................... | |
| #sp-nav-bar > ul:nth-child(2) > li.hidden-xs.dropdown.ng-scope.open > ul > li.ng-scope > a:before { | |
| content: "\f08b"; /* Sign Out */ | |
| font-family: FontAwesome; | |
| padding-right: 5px; | |
| } | |
| #sp-nav-bar > ul:nth-child(2) > li.hidden-xs.dropdown.ng-scope.open > ul > li:nth-child(1) > a:before { | |
| content: "\f007"; /* Profile */ | |
| font-family: FontAwesome; | |
| padding-right: 8px; | |
| } | |
| #impersonation:before { | |
| content: "\f06e"; /* Impersonate User */ | |
| font-family: FontAwesome; | |
| padding-right: 6px; | |
| margin-left: -2px; | |
| } | |
| .m-n { | |
| font-weight: bold; | |
| color: $info; | |
| } | |
| STEP : 4 Go to the portal home page and add the widget created in STEP 2 | |
| Name: Impersonate User Entry | |
| ...................................................................................................................................... | |
| Drag and drop | |
| ...................................................................................................................................... | |
| After Typeahead Search | |
| /***************************************************************************************************************************************** | |
| * Portal to backend access | |
| * | |
| *****************************************************************************************************************************************/ | |
| STEP : goto: Portal -> Theme -> Header | |
| sp_header_footer.list | |
| ...................................................................................................................................... | |
| Body HTML template | |
| ...................................................................................................................................... | |
| <ul class="dropdown-menu" role="menu" aria-label="{{::data.profileBtnMsg}}"> | |
| <li role="presentation"><a tabindex="-1" ng-href="?id=user_profile&sys_id={{::user.sys_id}}" role="menuitem">${Profile}</a></li> | |
| <li ng-if="::data.advanced_view"><a target="_blank" ng-href="/nav_to.do" role="menuitem">${Advanced View}</a></li> | |
| <li ng-if="::!(isViewNative || isViewNativeTablet)" role="presentation"><a tabindex="-1" href="{{::portal.logoutUrl}}" role="menuitem">${Logout Me}</a></li> | |
| </ul> | |
| ...................................................................................................................................... | |
| Server Script | |
| ...................................................................................................................................... | |
| if(gs.getUser().hasRole("admin")) | |
| //if(gs.getUser().hasRole(gs.getProperty("sn.advanced.view"))) | |
| data.advanced_view = true; | |
| ...................................................................................................................................... | |
| ...................................................................................................................................... | |
| /***************************************************************************************************************************************** | |
| * Portal access popup warning | |
| * | |
| *****************************************************************************************************************************************/ | |
| STEP : Create Widget | |
| Name: Access PopUp Banner | |
| ID: access_popup_banner | |
| ...................................................................................................................................... | |
| Body HTML template | |
| ...................................................................................................................................... | |
| <script type="text/ng-template" id="modalTemplate"> | |
| <div class="panel"> | |
| <div class="panel-body wrapper-xl"> | |
| <div style="font-weight: bold; color:#254B70;"> | |
| <center> | |
| iDevOps LLC ServiceNow Labs | |
| </center> | |
| </div> | |
| <br> | |
| <div style="font-weight: bold; color:#800000;"> | |
| <center> | |
| NOTICE TO ALL USERS | |
| </center> | |
| </div> | |
| <br> | |
| <div style="color:#202020;"> | |
| <div> | |
| Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and | |
| scrambled it to make a type specimen book. It has survived not only five centuries, but also the leap into electronic typesetting, remaining essentially unchanged. It was popularised in the 1960s with | |
| </div> | |
| <br> | |
| <div> | |
| the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </div> | |
| <br> | |
| <div> | |
| the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </div> | |
| <br> | |
| <div> | |
| the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </div> | |
| <ul> | |
| <br> | |
| <li> | |
| the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </li> | |
| <li> | |
| At the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </li> | |
| <li> | |
| The the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </li> | |
| <li> | |
| You the release of Letraset sheets containing Lorem Ipsum passages, and more recently with desktop publishing software like Aldus PageMaker including versions of Lorem Ipsum. | |
| </li> | |
| </ul> | |
| </div> | |
| </div> | |
| <div class="panel-footer text-right"> | |
| <button class="btn btn-primary" ng-click="c.closeModal()">${Accept}</button> | |
| <button class="btn btn-primary" ng-click="c.rejectWarning()">${Reject}</button> | |
| </div> | |
| </div> | |
| </script> | |
| ...................................................................................................................................... | |
| CSS | |
| ...................................................................................................................................... | |
| Nothing | |
| ...................................................................................................................................... | |
| Client controller | |
| ...................................................................................................................................... | |
| api.controller=function($uibModal, $scope,$location) { | |
| /* widget controller */ | |
| var c = this; | |
| c.openModal = function() { | |
| c.modalInstance = $uibModal.open({ | |
| templateUrl: 'modalTemplate', | |
| scope: $scope, | |
| backdrop: 'static' | |
| }); | |
| } | |
| c.closeModal = function() { //Accepted | |
| c.data.status = true; | |
| c.server.update(); | |
| c.modalInstance.close(); | |
| } | |
| c.rejectWarning = function() {//Rejected | |
| c.data.status = false; | |
| c.server.update(); | |
| $location.url("/sp"); | |
| } | |
| //alert(c.data.checkUp); | |
| if(c.data.checkUp) | |
| c.openModal(); | |
| }; | |
| ...................................................................................................................................... | |
| Server script | |
| ...................................................................................................................................... | |
| (function() { | |
| /* populate the 'data' object */ | |
| /* e.g., data.table = $sp.getValue('table'); */ | |
| var userId = gs.getUserID(); | |
| /* | |
| if(input){ | |
| var grx = new GlideRecord('u_tracker_record'); | |
| grx.addQuery('u_user_targeted',userId) | |
| grx.query(); | |
| if(grx.next()){ | |
| if(input.status){ | |
| grx.u_security_record_log += gs.now()+' '+gs.getUserDisplayName()+' '+options.accept_phrase+' \n'; | |
| grx.u_last_checked_in = gs.now(); | |
| }else{ | |
| grx.u_security_record_log += gs.now()+' '+gs.getUserDisplayName()+' '+options.reject_phrase+' \n'; | |
| } | |
| grx.update(); | |
| } | |
| }*/ | |
| /* | |
| var checkSecurity = function(id){ | |
| var gr = new GlideRecord('u_tracker_record'); | |
| gr.addQuery('u_user_targeted',id) | |
| gr.query(); | |
| if(gr.next()){ | |
| var lastUpdate = gr.u_last_checked_in; | |
| var gd = new GlideDate(); | |
| var today = gd.getByFormat("yyyy-MM-dd"); | |
| if(today==lastUpdate){ | |
| return false; | |
| }else{ | |
| return true; | |
| } | |
| }else{ | |
| var grCreate = new GlideRecord('u_tracker_record'); | |
| grCreate.initialize(); | |
| grCreate.u_user_targeted = id; | |
| grCreate.u_security_record_log = options.start_log +' '+ gs.now()+'\n'; | |
| grCreate.insert(); | |
| return true; | |
| } | |
| }*/ | |
| data.checkUp = true; | |
| //data.checkUp = checkSecurity(userId); | |
| })(); | |
| ...................................................................................................................................... | |
| Option schema | |
| ...................................................................................................................................... | |
| [{"name":"start_log","section":"other","default_value":"Security Check-in Form Created on","label":"Start Log","type":"string"}, | |
| {"hint":"Acknowledged the Notice","name":"accept_phrase","section":"other","default_value":"Acknowledged the Notice", | |
| "label":"Accept Phrase","type":"string"},{"hint":"Rejected the Notice","name":"reject_phrase","section":"other", | |
| "default_value":"Rejected the Notice","label":"Reject Phrase","type":"string"}] | |
| STEP 2: Add the widget to the home page | |
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| //Incident onLoad : KeywordSearch | |
| function onLoad() { | |
| var env = typeof g_form.initialize === 'undefined' ? 'mobile' : 'desktop'; | |
| if (env == 'desktop') | |
| return; | |
| var bs = "";//business_service | |
| var sf = "";//service_offering | |
| var short_desc = g_form.getValue("short_description"); | |
| short_desc = short_desc.substring(0,80); | |
| g_form.getReference("business_service",function(s){ | |
| bs = s.name || ""; | |
| bs = bs.substring(0,35); | |
| g_form.getReference("service_offering",function(o){ | |
| var sf = o.name || ""; | |
| sf = sf.substring(0,35); | |
| var new_short_desc = ""; | |
| if(short_desc.indexOf(bs) == -1){ | |
| new_short_desc = short_desc+" "+bs; | |
| }else{ | |
| new_short_desc = short_desc; | |
| } | |
| if(short_desc.indexOf(sf) == -1){ | |
| new_short_desc = short_desc+" -- "+bs+" "+sf; | |
| }else{ | |
| new_short_desc = short_desc; | |
| } | |
| if(new_short_desc != ""){ | |
| g_form.setValue("short_description", new_short_desc); | |
| var desc = g_form.getValue("description"); | |
| } | |
| }); | |
| }); | |
| } | |
| //Incident : OnChange In Agent VIPorSVIP | |
| function onChange(control, oldValue, newValue, isLoading, isTemplate) { | |
| //If the page isn't loading | |
| if (!isLoading) { | |
| //If the new value isn't blank | |
| if(newValue != '') { | |
| var env = typeof g_form.initialize === 'undefined' ? 'mobile' : 'desktop'; | |
| if (env == 'desktop') | |
| return; | |
| g_form.clearMessages(); | |
| g_form.getReference("u_affected_user", function(objUser){ | |
| if(objUser.vip == "true" || objUser.vip == true ){ | |
| g_form.showFieldMsg('u_affected_user','VIP','error',true); | |
| }else if(objUser.u_sensitive_vip == "true" || objUser.u_sensitive_vip == true ){ | |
| g_form.showFieldMsg('u_affected_user','Sensitive VIP','error',true); | |
| } | |
| }); | |
| } | |
| } | |
| } | |
| //Incident : onLoad AgentVIPorSensitiveVIP | |
| function onLoad() { | |
| var env = typeof g_form.initialize === 'undefined' ? 'mobile' : 'desktop'; | |
| if (env == 'desktop') | |
| return; | |
| g_form.clearMessages(); | |
| if(g_form.getValue("u_affected_user")) | |
| g_form.getReference("u_affected_user", function(objUser){ | |
| if(objUser.vip == "true" || objUser.vip == true ){ | |
| //g_form.showFieldMsg('u_affected_user','VIP','info',true); | |
| g_form.showFieldMsg('u_affected_user','VIP','error',true); | |
| }else if(objUser.u_sensitive_vip == "true" || objUser.u_sensitive_vip == true ){ | |
| //g_form.showFieldMsg('u_affected_user','Sensitive VIP','info',true); | |
| g_form.showFieldMsg('u_affected_user','Sensitive VIP','error',true); | |
| } | |
| }); | |
| if(g_form.getValue("caller_id")) | |
| g_form.getReference("caller_id", function(objUser){ | |
| if(objUser.vip == "true" || objUser.vip == true ){ | |
| //g_form.showFieldMsg('caller_id','VIP','info',true); | |
| g_form.showFieldMsg('caller_id','VIP','error',true); | |
| }else if(objUser.u_sensitive_vip == "true" || objUser.u_sensitive_vip == true ){ | |
| //g_form.showFieldMsg('caller_id','Sensitive VIP','info',true); | |
| g_form.showFieldMsg('caller_id','Sensitive VIP','error',true); | |
| } | |
| }); | |
| } | |
| //Incident : onChange In Agent VIPorSVIP for Caller | |
| function onChange(control, oldValue, newValue, isLoading, isTemplate) { | |
| //If the page isn't loading | |
| if (!isLoading) { | |
| //If the new value isn't blank | |
| if(newValue != '') { | |
| var env = typeof g_form.initialize === 'undefined' ? 'mobile' : 'desktop'; | |
| if (env == 'desktop') | |
| return; | |
| g_form.clearMessages(); | |
| g_form.getReference("caller_id", function(objUser){ | |
| if(objUser.vip == "true" || objUser.vip == true ){ | |
| //g_form.showFieldMsg('caller_id','VIP','info',true); | |
| g_form.showFieldMsg('caller_id','VIP','error',true); | |
| }else if(objUser.u_sensitive_vip == "true" || objUser.u_sensitive_vip == true ){ | |
| //g_form.showFieldMsg('caller_id','Sensitive VIP','info',true); | |
| g_form.showFieldMsg('caller_id','Sensitive VIP','error',true); | |
| } | |
| }); | |
| } | |
| } | |
| } | |
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| //FOR GLOBAL APPLICATIONS | |
| https://developer.servicenow.com/dev.do#!/reference/api/rome/server_legacy/c_TableUtilsAPI | |
| var table = new TableUtils("cmdb_ci_server"); | |
| gs.print(table.getAbsoluteBase()); | |
| var table = new TableUtils("task"); | |
| gs.print(table.getAllExtensions()); | |
| var table = new TableUtils("cmdb_ci_server"); | |
| gs.print(table.getHierarchy()); | |
| // Get the tables that extend the table | |
| var table = new TableUtils("cmdb_ci_computer"); | |
| var tableArrayList = table.getTableExtensions(); | |
| // Use the j2js method to convert the Java ArrayList to JavaScript | |
| gs.include("j2js"); | |
| var tableArray = j2js(tableArrayList); | |
| // Write the value of each element in the JavaScript array | |
| var i = 0; | |
| while ( i < tableArray.length ) { | |
| gs.print("Table with index " + i + ": " + tableArray[i]); | |
| i++; | |
| } | |
| // Get the hierarchy of tables | |
| var table = new TableUtils("cmdb_ci_computer"); | |
| var tableArrayList = table.getTables(); | |
| // Use the j2js method to convert the Java ArrayList to JavaScript | |
| gs.include("j2js"); | |
| var tableArray = j2js(tableArrayList); | |
| // Write the value of each element in the JavaScript array | |
| var i = 0; | |
| while ( i < tableArray.length ) { | |
| gs.print("Table with index " + i + ": " + tableArray[i]); | |
| i++; | |
| } | |
| //FOR SCOPE APPLICATIONS | |
| https://developer.servicenow.com/dev.do#!/reference/api/orlando/server/no-namespace/c_GlideTableHierarchyScopedAPI | |
| //------------------------------------------------------------- | |
| // TableHierarchy | |
| //-------------------------------------------------------------- | |
| var table = new GlideTableHierarchy("incident"); | |
| gs.info(table.getTables()); | |
| Output: | |
| incident,task | |
| //----------------------------------------------------------- | |
| // | |
| //---------------------------------------------------------- | |
| var table = new GlideTableHierarchy("task"); | |
| gs.info(table.getTableExtensions()); | |
| //------------------------------------------------------------- | |
| // | |
| //------------------------------------------------------------ | |
| var table = new GlideTableHierarchy("task"); | |
| gs.info(table.getAllExtensions()); | |
| //------------------------------------------------------------- | |
| // | |
| //------------------------------------------------------------- | |
| var table = new GlideTableHierarchy("incident"); | |
| gs.info(table.getHierarchy()); | |
| //---------------------------------------------------------------- | |
| // | |
| //-------------------------------------------------------------- | |
| var table = new GlideTableHierarchy("cmdb_ci_server"); | |
| gs.info(table.getRoot()); | |
| //-------------------------------------------------------------- | |
| // | |
| //-------------------------------------------------------------- | |
| var table = new GlideTableHierarchy("sys_user"); | |
| gs.info(table.isSoloClass()); | |
| //---------------------------------------------------------------- | |
| // | |
| //---------------------------------------------------------------- | |
| var table = new GlideTableHierarchy("incident"); | |
| gs.info(table.hasExtensions()); |
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https://dev81532.service-now.com/nav_to.do?uri=%2F$pa_dashboard.do%3Fsysparm_dashboard%3Dcc9a9ddf2f2e34100cc754492799b667%26sysparm_tab%3D46ca19532f6e34100cc754492799b69d%26sysparm_cancelable%3Dtrue%26sysparm_editable%3Dtrue%26sysparm_active_panel%3DaddWidgetSideContent