#MinecraftHelp index

minecrafthelp_index.md

Name	Text
account/activation	If you have paid for a gift code or for your own account but have not been activated yet, see: http://is.gd/mc_activation
account/billing	If you have further questions about accounts and billing, see: http://help.mojang.com/customer/portal/articles/329762-i-paid-for-a-gift-code-but-haven%E2%80%99t-received-it
account/hacked	If you believe that your account was hacked, then please follow these instructions: http://help.mojang.com/customer/portal/articles/361483;;Note: If you have to contact Mojang, do not forget to include your transaction ID!
ask	Please don't ask to ask or just say "I need help" - just ask your question or state what you need help with, and be as specific as possible.;;If you are unsure if the question is appropriate, just ask it and you will be informed if it is not.
ask/howto	Please read http://www.catb.org/~esr/faqs/smart-questions.html#before - An excellent article on how best to ask a question of techinical support personnel or other experts.
ask/wtf	Please form your question in the form of a question. Whatever you just said was unclear.
bot/aubot	AuBot is also a bot.
bot/help	To use this service, there are several commands. ?? will answer a FAQ in-channel. ??< will privately send you the answer to a FAQ. ??> will answer a FAQ in channel with attention to the person you specify. ??>> will do the same, only privately;;For a list of FAQs I can answer (or more accurately, a link to one), check the keyword 'index' with '??< index'
bot	I am a bot. Whoever triggered the �?? bot� command before this message is the actual person helping you. Talk to them, not me!
bug/stuckshift	Sometimes, Minecraft's controls will seem glitchy, and clicking items in your inventory, chests, etc will have unexpected results.;;This is a bug. To fix it, tap both shift keys, and the problem should go away.
changelog	The changelog of the latest stable version can be found here: http://www.minecraftwiki.net/wiki/Version_history;;The changelog of the latest development builds can be found here: http://www.minecraftwiki.net/wiki/Version_history/Development_versions
classic	Minecraft Classic is a severly outdated, archaic, unsupported version of Minecraft. It can be played for free on the Minecraft site, but keep in mind that neither we nor Mojang offer support for Minecraft Classic.
freebsd/securityexception	The JVM seems to have issues with FreeBSD symlinking /dev/urandom to /dev/random, which can lead to a traceback like this: https://pastebin.com/9e8THiSm;;This can be fixed by launching Minecraft with '-Djava.security.egd=file:/dev/random'.
gpu/amd/uninstall	Instructions for removing your AMD (formerly ATI) GPU drivers can be found at http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
gpu/amd	You can get drivers for AMD (formerly ATI) GPUs here: http://support.amd.com/en-us/download/auto-detect-tool
gpu/discrete	Some laptops have 'discrete GPUs' which are more powerful, but usually remain inactive to conserve power. Sometimes, systems do not properly switch to the discrete GPU when minecraft is running.;;Make sure the drivers/support software for both devices is up to date. Automatic switching may not work properly without additional settings changes.
gpu	Graphical Processing Unit; also known as one's Video Card, Display Card or Graphics Adapter. See �?? win/dxdiag/hopper� or �?? win/gpu-z� for how to get lots of information about yours.
gpu/intel	You can get drivers for Intel GPUs and chipsets here: http://downloadcenter.intel.com/
gpu/nvidia/optimus	Sometimes Minecraft uses the integrated rather than the dedicated graphics card. To fix this, follow the instructions given here: http://www.minecraftforum.net/topic/79742-solved-laptop-under-performing-low-fps/
gpu/nvidia/uninstall	Instructions for removing your NVIDIA GPU drivers can be found at http://www.nvidia.com/object/IO_13955.html
gpu/nvidia	You can get drivers for NVIDIA GPUs here: http://www.nvidia.com/Download/index.aspx
gpu/opengl/diag	http://www.realtech-vr.com/glview/
gpu/software	It is possible to have your CPU take on all of the duties it would normally offload to the GPU. This may work in cases where no GPU drivers seem to work. It is NOT supported, and should ONLY be used in the most extreme cases.;;Directions here: http://minecraftirc.net/thread-30.html
hosts	In circumstances usually relating to piracy, the operating system's hosts file may need to be inspected to ensure that the system can connect to minecraft's login servers.;;For operating system specific information regarding this, see one of the following factoids - Windows: win/hosts - Mac: mac/hosts - Linux: linux/hosts
index	See http://mcfaq.hfbgaming.com/ for a list of FAQ entries. See http://mcfaq.hfbgaming.com/faqdatabase for the full database, with definitions and text.;;$yfaro has made a more user-friendly interface for accessing entries here: http://bit.ly/11UW7hT
irc/bots	The bots in this channel are meant to be used for assisting users in need of help.;;Abuse of the bots will have you removed from the channel. If you are not using the bot for it's intended purpose, you ARE abusing it.
irc/channel	You're in one.
irc/multitasking	In IRC, many people can be having multiple conversations at the same time. Don't presume that everything anyone says is meant for you. In most cases, when there are several things going on at once, people will prefix the addressee's nick to the message to clarify for whom it is intended.
irc/nick	You have apparently been given a random name by the web-based client you are using. Please select an intelligible one by thinking of a name, and typing "/NICK YourNiftyNewName". Thank you.
irc/pm	To send someone a private message and/or start a private conversation, say '/query nick', for example, '/query VoxelHead'
isp	Internet Service Provider
java	You can get Java 7 for most common platforms here: http://java.com/en/download/manual.jsp;;If your platform is not listed here, see ?? java/1.7 for a full list of builds for Java 7.
java/info	You can go here to see what version of Java you currently have installed: http://java.com/en/download/testjava.jsp
java/ipv6	Java sometimes likes to bind to IPv6 at the expense of IPv4. Since you (for the time being at least) probably want to use IPv4, you want to add the following switches to the script you use to start your server:;;-Djava.net.preferIPv4Stack=true -Djava.net.preferIPv6Addresses=false
java/transplant	Sometimes a java installation may become so damaged that it cannot be uninstalled without first repairing it. In order to repair it, you need to receive a Java Transplant. Someone with a functional copy of your version sends you the files from their installation and replaces yours with them.;;The java version must be EXACTLY THE SAME. This is typically done over teamviewer by an expert, ask an op to assist you.
java/version	You can see which version of Java you have installed by going to the following page:;;http://www.java.com/en/download/installed.jsp
lan	Local Area Network. Not to be confused with an internet connection in general, or WAN (Wide-Area Network)
linux/dns	To clear the local DNS cache under most Linux distributions, you should restart the networking service.;;Under Debian and Debian-based system (Ubuntu, Mint) you can accomplish this with "sudo /etc/init.d/networking restart". Note that this might disconnect you from IRC.
linux/hosts	You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:;;From the filesystem, navigate to the following file: "/etc/hosts". Open that file in your editor of choice, and copy the contents onto Pastebin, and give us the resulting URL.
linux/lspci	Run the following script at a terminal: "echo "LSPCI output:" > lspci.log && lspci >> lspci.log && echo "LSMOD output:" >> lspci.log && lsmod
linux/.minecraft	~/.minecraft;;If you need more details, you should look into learning some of the basics. ~ is your home directory, usually /home/YOURNAME. So ~/.minecraft would be /home/YOURNAME/.minecraft/.
linux/noexec	Don't ever mount /tmp with the noexec flag unless you want to run 3D programs with NVIDIA drivers.
linux/path	You probably need to add Java's binaries to your PATH. This varies based on distribution and how you installed Java, but is usually �/usr/local/bin/java� or �/usr/bin/java�. Run this command after verifying the path to java:;;echo 'export PATH=$PATH:/path/to/jre/bin' >> ~/.profile
linux/ubuntu/java	Go here for directions for installing Oracle Java on recent Ubuntu releases: http://is.gd/mKiYMt
linux/ubuntu/sun-java	http://www.ubuntugeek.com/install-jre-in-ubuntu-11-04-natty-using-ppa.html
mac/about/example	https://dl.dropboxusercontent.com/u/2170691/OS%20X%20Version.png
mac/dns	To clear your DNS cache on Mac OS X Leopard/Snow Leopard (10.5+), open a Terminal window (in Applications->Utilities);;In this window, type "sudo dscacheutil -flushcache" (no quotes) and press enter. When prompted for a password, enter your user login password.
mac/gatekeeper	Newer versions of OS X add new security measures which give scary warning messages for any programs not from the App store. To force your computer to allow you to play Minecraft, disable Gatekeeper entirely by following the instructions at http://support.apple.com/kb/HT5290;;This is what the gatekeeper dialog looks like: http://cargo.dcurt.is.s3.amazonaws.com/unsigned.jpg
mac/hosts	You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:;;From the finder toolbar, search for the following item: "/private/etc/hosts". Open that file in the text editor, and copy the contents onto Pastebin, and give us the resulting URL.
mac/java	Go here for a Mac-specific Java installer: http://support.apple.com/downloads/DL1421/en_US/JavaForMacOSX10.7.dmg
mac/key	The command key, labeled with a POI symbol resembling a cloverleaf, is typically found between the Option key and the space bar on your keyboard. An example is pictured here: http://files.minecraftirc.net/mac/comkey.jpg
mac/library	If your Library folder in your home directory is hidden, run the following command in Terminal to reveal it: �chflags nohidden ~/Library/
mac/nojava	OS X releases after and including OS X 10.7 (Lion) no longer include Java by default, and it must be installed manually by a computer administrator.;;Apple has made java available for OS X 10.7 (and later) users here: http://support.apple.com/kb/DL1421
mac/.minecraft	To get at Minecraft's locally stored files on a Mac, in the Finder, from the Go menu, select 'Go to Folder', and type in: �~/Library/Application Support/minecraft�, and click Go.
mac/permissions	You need to open Applications, go to Utilities, open Terminal, and run the following command (assuming you put Minecraft into Applications):;;chmod +x /Applications/Minecraft.app/Contents/MacOS/JavaApplicationStub
mac/profile	It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.;;Please create a new system account (System Preferences => Accounts), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
mods	This channel is not a venue for mod support, or support for modded clients or servers. As it is impossible for anybody to know every combination of mods out there, this channel does not assist with unofficial third-party modded content.;;For single player mods, contact the mod's creator. You can also search Google for a mod's installation instructions or support venues.
mojang/email	You can email Mojang by going here: http://is.gd/email_mojang
mojang/twitter	There is a compilation of the Twitter feeds of all Mojang staff at http://www.twitter.com/DopeGhoti/mojang
nic	Network Interface Card
oem	Original Equipment Manufacturer
os	Some examples of operating systems are Windows XP, Windows Vista, Windows 7, Mac OS X Leopard, Mac OS X Snow Leopard, Mac OS X Lion, Ubuntu Linux, Fedora Linux, Red Hat Enterprise Linux, and Arch Linux.
pastebin	This factoid is deprecated, please use �?? paste� instead. Pastebin has started using ads that play sound without asking, and it is not ok.
gist	This factoid is deprecated; see �?? paste� for the current paste service in use.
requirements	Minecraft is a modern game with modern requirements, which are belied by its retro style. http://is.gd/mc_requirements
rules	http://is.gd/zB1w9I
scold/advertise	This channel is not a venue for unsolicited advertisements. Please do not do that again. This is your warning.
scold/flood	Please do not paste large globs of text into the IRC channel. This is called 'flooding' and is considered very rude.
scold/listen	If you aren't going to listen to the advice from the volunteers here, don't ask for it in the first place.
scold/pebcak	Fixing problems requires some amount of self-help ability, to say nothing of literacy (both in terms of language and computers), and ability to exactly follow instructions. If you are in over your head technically, hire a professional. We're here to help with Minecraft, not teach basic computer use from scratch.;;That said, we honestly do wish to help. It may be possible someone here might be able to assist you through TeamViewer, a screen-sharing utility.
scold/pm	We prefer to assist people publicly, so that others can benefit if they have similar questions. Please don't PM people who are assisting you unless they have asked you to, or you are sending private information.
scold/pre	We do not support any pre-release versions of Minecraft.
scold/repeat	There is absolutely no need to repeat messages in IRC. We can hear you just fine, and your text does not disappear automagically.;;Failure to follow this rule is very irritating, clouds the chat, and can get you kicked for spamming.
scold/shout	There is no need to yell. The acoustics in here are wonderful.
scold/tweet	IRC has a very generous limit on the length of its messages. Please, for the sake of our sanity, use complete words, such as 'you', 'before' and 'are', and not 'u', 'b4', and 'r'.
screenshot	To take a screenshot in-game, press F2 while in the game. You should get a notification of the screenshot filename in-game.;;Screenshots are saved in the "screenshots" folder of the .minecraft folder. To locate your minecraft folder, see �?? launcher/.minecraft
seeds	Some people have been collecting interesting seeds here: http://www.minecraftforum.net/forum/50-seeds/
skin/upload	Try remote skin upload. Upload a skin using a site like imgur.com and then use this URL to point it (replace last part with imgur url to image): http://www.minecraft.net/skin/remote.jsp?url=UrlToSkinFile
smp	Survival Multi-Player
specs	Please tell us, to the best of your knowledge and ability, the following: Your computer's make and model, which operating system you are using (including whether it is 32- or 64-bit), how much RAM your computer has, which GPU your computer has, and which version of Java you have installed.
tools/pymclevel	https://github.com/mcedit/pymclevel
vanilla	vanilla (adj.): Bland; original; with no garnish. In the context of Minecraft, a server or client with no mods, skins, texture packs, or other customizations.
wiki	For general questions about Minecraft gameplay, the Minecraft Wiki is an excellent resource.;;Go to http://www.minecraftwiki.net/wiki/ and enjoy!
wiki/mods	http://www.minecraftwiki.net/wiki/Mods/Installing_Mods
win/dns	To clear your DNS cache on Windows, you need to open a Command Prompt(cmd) window as Administrator (if using 7/Vista);;In this window, you type "ipconfig /flushdns" (without the quotes) and press enter.
win/drivers	Device Mangler^WManager and Windows Update are not good choices for driver updates. Please go to the manufacturers' web sites for driver updates;;See �?? gpu/amd�, �?? gpu/nvidia� and �?? gpu/intel� for GPU driver download sites.
win/dxdiag/bat	Please download this file. Save it anywhere and run it. After a while it will show you a textfile. Paste the contents to http://paste.ubuntu.com and give us the URL the site takes you to.;;Windows DxDiag Collector: http://mcfaq.hfbgaming.com/tools/CreateDxdiag.bat
win/dxdiag	Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/#dxdiag
win/!	Having exclamation marks or other special characters in your Windows username can break Java, which in turn breaks Minecraft. To fix this issue, either create a new Windows account without any special characters (only A-Z and 0-9), or change the working directory of the launcher.;;See http://hopper.minecraft.net/help/special-characters/ for more information on working around this problem.
win/hosts	You may have a problem with your hosts file, which overrides DNS queries. Please follow the following directions:;;Press Win+R. In the window that appears, enter �"%SystemRoot%\System32\drivers\etc"�, and press Enter. In the window that appears you will see a file, "hosts". Open that file in Notepad, copy the contents onto http://paste.ubuntu.com, and give us the resulting URL.
win/key	Hold down the Windows key (between Control and Alt, usually to the left of the space bar), and then press the other specified key. Think of it as typing a capital letter, but using that key instead of Shift.
win/key/image	NOTE: It is the one in the middle. May not appear exactly as shown. http://upload.wikimedia.org/wikipedia/commons/1/1e/Ctl_wndws_alt.jpg
win/.minecraft	To get at Minecraft's locally stored files on Windows, press Win+R, and in the window that appears, type �%AppData%.minecraft� and click OK.
win/path	You probably need to add Java's binaries to your system's path.;;This should have been done for you automagically when Java was installed. Windows version vary enough that attempting to explain how do to this in a couple of lines is problematic at best.
win/profile	It may be helpful to isolate whether this is a problem with your user account, or with your system as a whole.;;Please create a new user profile (a computer user, not a new Minecraft account), log in as that user, and try Minecraft from there. If it works, there's something on your profile that's breaking Java or Minecraft. If not, there's something amiss with your system as a whole.
win/reinst/bat	You may need to reinstall the locally installed files that Minecraft puts into place. To do so, download and run the following script.;;Minecraft Reinstall Script for Windows: http://mcfaq.hfbgaming.com/tools/MinecraftReinstall.bat
win/reinst/classic	Start -> Run -> %temp%/www.minecraft.net; then delete everything you see.
win/reinst	You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, open the .minecraft directory, and delete everything except for the saves directory that you see therein. Then, try running Minecraft again. Good luck!
xbox/splitscreen	Split-screen play in the Xbox version of Minecraft is as simple as pressing Start on another controller once the game has been started.
java/1.6	To get the current version of Java 1.6 for any platform, go here: http://www.oracle.com/technetwork/java/javasebusiness/downloads/java-archive-downloads-javase6-419409.html
bot/help/ops	Additional commands for authorized personnel: ??+ to add a FAQ; ??~ to rewrite a FAQ; ??- to remove a FAQ; .sitedown to give a specific message to anyone joining the channel; .siteup to reverse a .sitedown; !!!! to purge the bot's internal message queue (for emergency use only);;For queue system help, see �?? bot/help/queue
bot/help/queue	Authorized personnel can put the channel into moderated one-at-a-time queue mode. Available commands are: (@ indicates Bot admin only, others are authorized personnel only);;@.on, @.off, .next, .helped nick, .list, .skip nick, .put nick
win/ie/underscores	If IE keeps changing file extension delimeters to underscores on you, here is some relevant reading: http://support.microsoft.com/kb/2549423
win/dns/bat	DNS Cache Flusher: http://is.gd/mc_dnsflush (Note: Ignore any warnings about unsafe files, this file is safe)
rules/summary	http://is.gd/zB1w9I : 0: Don't be a dick. 1: Don't break the law. 2: Don't be a troll. 3: Don't be mean. 4: Don't pretend to be who you are not. 5: Don't be a bot. 6: Don't auto-rejoin. 7: Don't harass. 8: Don't advertise. 9: Check back later for more rules.
requirements/opengl	Minecraft requires at least OpenGL 1.3+ (in the future, 2.1+). The most recent version of OpenGL is currently 4.4.;;Note that some GPUs says that they support a particular OpenGL API version but actually do not, and some GPUs are too underpowered to run Minecraft, so OpenGL version support is just for your reference, and does not directly translate to "You can run Minecraft on this decade-old junk".
mac/10.7/java6	Instructions on how to revert to Java 6 on Mac OS X 10.7+: http://support.apple.com/kb/HT5559
mac/version	We need your version of OSX. Please run the following command in the terminal and copy the output here.;;"system_profiler
win/firewall/disable	How to turn off your Windows Firewall: http://windows.microsoft.com/en-us/windows-vista/turn-windows-firewall-on-or-off
fubar/ie	Internet Exploder/Exploiter/Explorer is a terrible browser with terrible issues. Many common problems are solved by using a better browser.;;Google Chrome: http://www.google.com/chrome Firefox: http://www.mozilla.org/firefox
mac/terminal	You can reach the Terminal by going to Applications > Utilities > Terminal. Alternatively, search for Terminal in the Finder.
win/cmd	You can reach the Command Prompt on Windows by pressing Win+R, and in the window that appears, type "cmd", and click OK.
gpu/mobile	Many GPU chipsets used in laptops or cheap desktops are watered-down versions of their fully-powered variants. These chipsets usually have a monicker appended to the normal name (e.g. GeForce NVS/Quadro/M series or AMD Radeon HD Mobility), and/or with a letter M after the model number. These are underpowered and, generally speaking, are not up to the task of running modern games.
java/keyboard	On some systems, the password box on the minecraft launcher will refuse to obey the current keyboard layout, and will always use the US layout.;;Try typing your password in another window, then copying and pasting it into the password field. Alternatively, memorize typing your password on a US english keyboard, and type it into minecraft that way.
chromebooks	Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
win/java/ipv6/bat	You can get a premade batch file with the necessary command line arguments here: http://mcfaq.hfbgaming.com/tools/run_ipv4.bat
irc/stats	http://statistics.minecraftirc.net/minecrafthelp.html
scold/specific	Please be specific when asking questions and when giving answers. This includes giving complete error messages or logs when requested, and actual version numbers and not "the latest version". These details are very important when troubleshooting problems and can help us solve your problem more quickly. Help us help you help yourself help us all.
scold/telepathy	We are not telepathic, we cannot determine through divination what your problem is, we can be of no use to you unless you describe to us, in detail, exactly what problem you are having. How can we help you?
imgur	Imgur is an image hosting website at http://www.imgur.com/ where you can upload screenshots, etc for free, no need to register. Click the cloud/arrow at the top, and use the interface to pick an image from your computer, click "Start Upload", then give us the URL you are taken to.
42	Have you tried turning it off and on again? The universal fix.
mac/reinst	You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so, run the following command in a terminal: �rm -rf ~/Library/Application\ Support/minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks,options.txt,launcher_profiles.json,launcher.jar}� and re-run Minecraft.
esrb/360	http://www.esrb.org/ratings/synopsis.jsp?Certificate=100396 Minecraft on the Xbox 360 is rated E10 by the ESRB.
esrb/pc	Minecraft on personal computers is not rated by the ESRB.
esrb/pe	Minecraft on mobile devices is not rated by the ESRB.
esrb	The Electronic Software Ratings Board; the MPAA of games.
sku	Minecraft for personal computers, Minecraft for Xbox 360, Minecraft for Playstation 3, Minecraft PE for Android (Kindle App Store or Google Play) and Minecraft PE for iOS, are all different products which must each be purchased separately.
demo	You can access a demo version of Minecraft, completely free of charge, by registering a Mojang account at http://account.mojang.com/register then downloading the standalone launcher available on http://minecraft.net/download.
scold/nick	Your nick on IRC is too long or otherwise objectionable. Please change it using �/nick NewName�. If you fail to do so, you may be removed from the channel.
win/reinst/rename	You may need to try running Minecraft with a blank slate.;;To do this, press your Windows+R keys, type in %AppData% at the dialog, and press Enter. In the window that appears, find the directory called �.minecraft� and right-click it to rename. Rename it to �oldminecraft�
ask/accounts	Account or payment issues cannot be resolved by the helpers in this channel, you may contact Mojang directly to resolve this issue by following the instructions at: http://is.gd/mc_acct
ask/accounts/!	Our volunteers cannot troubleshoot account issues. If you are having an issue with your account, try looking at the general account troubleshooting page: http://is.gd/mc_acct;;If you're still having trouble, we cannot help you further here, please contact mojang.
account/delete	You can delete your account via the URL below. �WARNING: � Deleting your account is �final and CAN NOT BE REVERSED!� Use at your own risk.;;https://account.mojang.com/me/settings (see Delete your account section)
java/1.7	You can get Java 1.7 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre7-downloads-1880261.html
login/throttle	Your login is being throttled, which will prevent you from logging in.;;You will have to wait �3 hours� without logging in for it to reset.
url	Uniform Resource Locator; usually of the form protocol://host/path/to/resource
launcher/open	To make sure the launcher stays open: click �Edit Profile�, then check �Launcher Visibility�, select �Keep Launcher Open� and finally hit �Save Profile�.
login/diagnosis	Please tell us whether you can log into 1. The launcher, 2. http://account.mojang.com/me 3. http://minecraft.net
win/java/reinst	You need to reinstall Java.;;First, go to the �Programs and Features� in Control Panel (Add and Remove Programs on XP). Uninstall �everything� that says Java in the name. Then, go to http://java.com/en/download/manual.jsp to re-install Java. See also java/1.7.
scold/age	If you are under the age of 18 or have no idea how computers work, please get your parent or someone else who knows computers to assist you.
scold/directions	The instructions you are given by the volunteers here are intended to find the shortest route between your problem and its solution. We do our best to make our directions clear even to those not expert with computer use, but some basic competency is still required. If you lack it, find someone who does not, whom we can work with.
performance/compare	You cannot compare the performance of Minecraft with performance with other games, since other games uses DirectX to power the game while Minecraft uses OpenGL, which are two different standards. Any comparisons between the two would be comparing apples to oranges.
mac/java/reinst	To reinstall Java on Mac OS X, refer to the following page for directions.;;http://hints.macworld.com/article.php?story=2009051215025819
test	I am the very model of a modern major-general.
save/share	If you want to share Minecaft worlds between users on Linux or OS X, this script will take care of that for you: http://mcfaq.hfbgaming.com/tools/minecraft-share-worlds.sh
win/edit	As in all programs, CTRL+A is Select All. CTRL+C is Copy, CTRL+V is Paste.
mac/edit	As in all programs, Command+A is Select All. Command+C is Copy, Command+V is Paste.
scold/try	Do, or do not. There is no try.
gist/image	Ah, so you need pictoral step-by-step directions? Give �http://imgur.com/a/SfRa1� a look, then.
irc/pm/webchat	Private messages, or PMs, are sent from one person to another directly, and prevent the main chat from getting clogged.;;PMs appear (in webchat) in the upper left, labelled by the nickname of the sender.
paste/all	https://gist.github.com http://hastebin.com http://paste.ubuntu.com http://pastie.org http://www.pastebin.ca http://pastebin.mozilla.org http://0bin.net (http://pastebin.com if you really like obnoxious ads)
lang/en	We only speak �English� here. However, you may, if you wish, try using a translator, such as http://translate.google.com/
lang/es	Sólo hablamos Inglés aquí. Sin embargo, puede, si lo desea, trate de usar una máquina traductora, como http://translate.google.com/
lang/pt	Nós só falamos inglês aqui. Você pode, no entanto, usar um tradutor se quiser, como http://translate.google.com/
lang/de	Hier wird nur Englisch gesprochen. Falls du kein Englisch kannst, empfehlen wir dir, einen automatischen Ãœbersetzer (z.B. http://translate.google.com) zu verwenden.
lang/fr	Nous parlons uniquement en anglais ici. Cependant, vous pouvez, si vous le souhaitez, essayez d'utiliser un traducteur, comme http://translate.google.com/
lang/it	Si parla solo inglese qui. Tuttavia, è possibile, se lo si desidera, provare a utilizzare un traduttore, come http://translate.google.com/
lang/ar	F-F FCDE AB7 'DD:) 'D%F,DJ2J) GF'. HE9 0DC B/ %0' CF 1:( AJ 0DC -'HD '3./'E E*1,E E+D http://translate.google.com/
lang/ch	�ìê(Ù̲ñí�6ïýﾂﾜ?�÷�Õ�(ûÑﾂhttp://translate.google.com/
lang/jp	�_aoBj_oÈéó¹ìü¿’�(Wf�fO`UD
lang/1337	//3 0
lang/1337^2	//ý 0
linux/reinst	You may need to reinstall the locally installed files that Minecraft puts into place.;;To do so, run the following command in a terminal: �rm -fr ~/.minecraft/{bin,texturepacks,launcher,resources,assets,libraries,versions,resourcepacks}�
net/pf/forum	http://www.minecraftforum.net/topic/1598228-guide-included-portforwarding-megathread-post-your-port-forwarding-questions-here/
gpu/surface	There was an update pushed to Windows Update that breaks OpenGL on the Surface.;;Install the update directly from Intel here to fix it: http://intel.ly/1eCZl0q
win/hosts/edit	To edit your Host file, please do the following: Go to the �Start Menu� and locate �notepad�. Right click �notepad� and select �Run as Administrator�;;Press �File�, then �Open�. Enter �%SystemRoot%\System32\drivers\etc\hosts� as the "File name" and press "Open"
lang/nl	Wij spreken hier alleen Engels. U kunt echter, indien u dat wenst, het proberen met behulp van een vertaler, zoals http://translate.google.com/
mac/java/dmg	http://support.apple.com/kb/DL1572?viewlocale=en_US
launcher/.minecraft	To get at Minecraft's locally stored files using the launcher, start the launcher. Press �Edit Profile�, then �Open Game Dir�.
win/av/detect	Go to the �Control Panel�, �Programs and Features� (or Add/remove programs if you are on Windows XP), and tell us all entries that has the word �"Antivirus"�, �"Firewall"�, or �"Security"� in it.
lang/da	Vi kan kun snakke Englesk her. Du kan, hvis du oensker, at brug en oversaetter, som http://translate.google.com/
bot/xales	xales does not just type quickly. He is an artifically-unintelligent computer program.;;See ?? bot/wug for a counterpart of xales.
requirements/twitch	Twitch.tv Minecraft streaming requires Windows Vista/7/8/8.1 or Mac �10.8/10.9� (Linux is currently �not supported�), and a �modern graphics card�.;;Streaming also requires �very large bandwidth� and �a decent amount of RAM (4GB+)�. Thus, low-end systems are expected to not be able to stream properly.
account/revoked	Please see this help page for more information: https://help.mojang.com/customer/portal/articles/1365658-account-refunded-or-revoked
twitch	Twitch steaming is a third-party service, therefore #minecrafthelp will not support it.;;See �?? requirements/twitch� for system requirements for Twitch streaming.
win/malware	If you have malware on your computer, it is your responsibility to get rid of it. We help with Minecraft, not basic computer protection.;;If you wish, Malwarebytes' is an utility for clearing infected computers; see �?? av/malwarebytes� for more information.
realms	The Minecraft Realms site can be found here: https://minecraft.net/realms NOTE: Minecraft Realms is currently only available in select countries.;;#minecrafthelp can only provide limited Realms support. Use Beta software at your own risk.
account/paid	There is a very simple way to see whether Mojang believes your account is paid for or not. Log in at https://account.mojang.com/me and look for a 'My Games' heading. If you don't see Minecraft listed there, nor in My Gift Codes, then that account has not bought Minecraft.;;See http://i.imgur.com/ySNIi0V.png for an exemplary picture.
cmp	Creative Multi-Player
gpu/intel/ig4	The Intel 4 Series (and older) video cards are unable to play 1.7.4 and future versions of Minecraft. You will need to buy a new video card or computer to play new versions.;;For now, you can still play 1.7.2 or older versions of the game. See �?? launcher/change-version
account/bug/taken	Due to recent changes in the account registration infrastructure, it is possible to lose access to an account name if a payment fails to be accepted for some reason.;;Mojang knows about this and is working to fix this issue. In the meantime, if you experience this, you will have to email Mojang to resolve this (see ?? mojang/email).
win/cmd/copy	To copy text in Windows's Command Prompt, right click, select "Select", highlight all text, then press Enter. The text hightlighted is now in your clipboard and ready to be pasted (with Ctrl+V).
mac/10.9/java	If you are getting "Cannot find Java" error on Mac OSX 10.9, use this workaround: https://bugs.mojang.com/browse/MCL-1049
account/bug/demo	Please see this article: https://help.mojang.com/customer/portal/articles/1218766-can-only-play-minecraft-demo if you are only able to play the Demo after having purchased the game.
account/delete/recovery	If you have deleted your account or believe it has been deleted, Mojang Customer Support can recover it.;;To do so, you need to contact customer support using the web form found at http://help.mojang.com/customer/portal/emails/new. Don't forget to include your transaction ID!
wiki/cheats	http://www.minecraftwiki.net/wiki/Cheats
scold/directions/!	If you can't understand the directions, find someone who can to help you.
scold/words	Please use your words when asking for help. Posting gibberish for no reason is grounds for being kicked.
mods/!	We do not support mods. For help, try google. For bukkit, ask in #bukkit by typing �/join #bukkit� in here.
irc/help	For IRC help, you should ask in the channel #help - you can get there using the command �/join #help� in here.;;If you can't talk in #minecraft ("Cannot send to channel") you must register your IRC nickname, using the command �/msg NickServ REGISTER password email� in here. Remember to use a valid email. Go to #help if you need further assistance with this.
irc	Internet Relay Chat. You're using it.
irc/multitasking/!	<-- this name here indicates who we're talking to. If you see someone else's name there, it means we're talking to someone else.;;Don't respond to messages directed at other people. It is incredibly irritating; if you do it you will be reprimanded, then kicked.
java/keyboard/!	It appears that Java SO STRONGLY doesn't believe in Belgium (or any other country) that it refuses to accept non-english keyboard layouts.;;This denial is so strong that keystrokes on non-US-english keyboard layouts magically convert into the US keyboard layout equivalents.
mp/hosting	Several regulars in this channel use and recommend AllGamer, LLC for Minecraft and VPS hosting services. A discount is available with coupon code �minecrafthelp�.;;You can find AllGamer's website here: https://allgamer.net/minecraft-hosting
mp/port	TCP port 25565.
mp/servers	There currently is no master list of all Multiplayer servers. Fan-made indexes include http://minestatus.net/ - http://www.mcserverlist.net/ - http://www.reddit.com/r/mcservers - http://minecraftservers.net/ - http://minecraft.dk/mcserverlist/;;The MC forums' list can be found at http://www.minecraftforum.net/forum/31-servers/ . Also, try #smp, although it is not too active anymore.
mp/test	Not everyone in #minecrafthelp is able to pop into the game at a moment's notice to test your server. However, you can test it yourself from here by sending the following to the channel:;;�.cs host:port� or �!check host:port� (where host is your server's IP or domain name, and the port is the TCP port on which the server is listening. If you are using the default port, you can provide just the IP or domain name.)
sp/guide	http://www.minecraftwiki.net/wiki/Tutorials/Beginner%27s_guide
launcher/offline	The launcher you download from minecraft.net/download is just that, the launcher. It contains no actual game files. The launcher only downloads those file upon a successful log in of a premium minecraft account.
ask/!	Just ask your question.
lang/fi	Tällä kanavalla puhutaan vain Englantia. Jos et osaa puhua Englantia, käytä kääntäjää, esimerkiksi http://translate.google.com
supercalifragilisticexpialidocious	Even though the sound of it is something quite atrosicous! If you say it loud enough, you'll always sound precocious,;;�SUPERCALIFRAGILISTICEXPIALIDOCIOUS!
bot/auth	/MSG VoxelHead AUTH password [handle]
bot/wug	Wug does not just type quickly. He is an artifically-intelligent computer program.;;See �?? bot/xales� for a counterpart of Wug.
win/d3dgear	If you are receiving exit code -1073740777, you may have D3DGear, a game recording software, installed on your computer, which crashes Minecraft. This is a problem on D3DGear's end.;;Current solutions are either uninstalling D3DGear or updating D3DGear to the latest version, which fixes the bug.
net/dns/public	In some cases, your ISP's DNS (Domain Name Server) may have incorrect records. In this case, switching to Google Public DNS may solve the problem;;Instructions on how to proceed here: https://developers.google.com/speed/public-dns/docs/using#setup
mp/bans	#minecrafthelp is not in charge of anyone's Minecraft servers. All servers are privately run. We cannot get you unbanned if you have been banned from a server.;;Contact the server's administrator if you are banned from a server and wish to no longer be.
mp/chat	If you are getting the error "Cannot send chat message" or your client is crashing when you try to talk on a server, your chat settings are set to prevent chat from being shown.;;To change your chat settings to show chat, go to "Options", then click "Multiplayer Settings", then change "Chat" to be "Shown". For a similar, yet unrelated, issue, see mp/chat/opacity
fubar/saudi-arabia	Players using SaudiNet are unable to play Minecraft because the government is blocking CloudFront, the Minecraft downloads provider.;;You can either use a VPN (like HideMyAss), or switch ISPs.
bot/vox	I just type quickly.;;If you're looking for the AIs, see �?? bot/xales� and �?? bot/wug�
ios/client	The iOS version of Minecraft PE can be found here: https://itunes.apple.com/us/app/minecraft-pocket-edition/id479516143?mt=8
android/client	The Android version of Minecraft PE can be found here: https://play.google.com/store/apps/details?id=com.mojang.minecraftpe&hl=en
account/migrate/unpaid	If you have an unpaid Minecraft.net account and wish to make it premium, follow the steps here: http://minecraftirc.net/thread-32.html
bot/recognize	If I stop recognizing you, use �/msg VoxelHead IDENT [user] [password]� followed by �/msg VoxelHead AUTH [password]�. The first will add your hostname to vox, and the second will authenticate you.
pebcak	Problem Exists Between Chair And Keyboard
picnic	Problem In Chair, Not In Computer
av/norton	Norton's Antivirus program and firewall are known to interfere with Minecraft's login and server-joining process. Currently the only way to fix it is to uninstall it. We recommend Avast! AntiVirus as an alternative. See �?? av/avast
av/adwcleaner	ADWCleaner is an utility to clean a PC which is infested with malware.;;Download it here: http://www.bleepingcomputer.com/download/adwcleaner/dl/125/
av/malwarebytes	Malwarebytes is an anti-malware program that removes malware and potentially unwanted programs from your PC.;;Download it here: http://www.malwarebytes.org/
av/avast	Avast! Anti-virus: http://www.avast.com/free-antivirus-download
av/avast/scan	Sometimes, viruses get in and must be removed. They can interfere with how the computer works, including stealing passwords and preventing minecraft from working.;;Avast is a free virus scanning and removal software. Install it, restart into safe mode, and run a scan.;;See �?? av/avast� for more information.
av/avg	AVG's antivirus program is known to interfere with Minecraft's self-update process. You will have to disable AVG's LinkScanner feature for Minecraft to update itself properly. To turn it off, follow these directions: http://www.avg.com/ww-en/faq.num-4498#tba5;;Alternatively, use a different AV program, such as avast! Antivirus; see �?? av/avast� for more information.
av/mse	Microsoft Security Essentials: http://windows.microsoft.com/en-US/windows/security-essentials-download
common-problems/1.6	http://www.minecraftforum.net/topic/1875423-please-read-common-16-issues-and-ways-of-fixing/
common-problems/1.7	http://www.minecraftforum.net/topic/2004562-please-read-common-17-issues-and-ways-of-fixing/
dl/client	Windows client: https://s3.amazonaws.com/Minecraft.Download/launcher/Minecraft.exe
dl/server	OS-Independent server:;;https://s3.amazonaws.com/Minecraft.Download/versions/1.7.5/minecraft_server.1.7.5.jar
scold/\n	The Enter key is not a comma. Please don't flood the channel with many many lines of just two or three words each. Learn how to use complete sentences, and commas.
win/dxdiag/hopper	Follow the instructions here: http://hopper.minecraft.net/help/pixel-format-not-accelerated/support/
net/ip/external	Your external (WAN) IP can be found at the following places: http://www.whatismyip.com/
win/local-ip	In order to get the local IPv4 address on Windows, open a command prompt and type �ipconfig�;;If prompted that �ipconfig� is not a command, run Command Prompt as Administrator.
mac/local-ip	In order to get the local IPv4 address on OSX, open a terminal and type �ifconfig
linux/local-ip	In order to get the local IPv4 address on Linux, open a terminal and type �ip addr
paste	Ubuntu Paste is a service run at http://paste.ubuntu.com which facilitates the sharing of information without flooding IRC channels. Paste your text into the big box, enter your name, click 'Paste!' and give us the URL the site takes you to.
launcher/devconsole	We need to see what is in your �Development Console�, which can be found on the �second tab of the launcher�.;;First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
launcher/devconsole/copy	To copy all text from the Development Console, right click on any empty space and press �"Copy All Text"�. The text will now be copied to the clipboard for further use.
launcher/change-version	To change your game to a different version, start the launcher. Select �Edit Profile�. In the "Use Version" dropdown menu, select the game version you want. Then click �Save Profile�.
launcher/more-ram	A forum post which explains how to allocate more RAM to Minecraft can be found here: http://www.minecraftforum.net/topic/1395030-allocate-more-memory-for-minecraft/
win/dxdiag/manual	Press the Win+R keys, and type "dxdiag" (no quotes) in the box. Press enter. If prompted about verifying WHQL, select Yes. Once it has finished loading, click the "Save All Information" button and save it to your desktop.;;Open the file you just saved, and copy the contents. Paste them on http://paste.ubuntu.com/ and click �Submit�. Then, copy the link in your browser's address bar and paste it back here.
net/bind-port	If you get a message like "failed to bind to port!", one of three things is happening: 1) Either you are starting a Minecraft server when you already have one running, 2) there is a firewall or other service using or blocking the port, 3) you have specified an IP address in server.properties that does not exist on your server. The server-ip line of server.properties should in nearly all cases remain blank.
error/cant-keep-up	Can't keep up! Did the system time change, or is the server overloaded?;;That message is perfectly normal, and happens all the time. However, if the console is spamming it or it occurs very frequently, then it is indicating that the machine is not powerful enough to run the server.
net/double-nat	Fill in the blanks: Outer router WAN IP:...; Outer router LAN IP: ...; Inner router WAN IP:...; PC LAN IP:...
net/hamachi	Hamachi has been squatting on an IANA-allocated IP block (25.0.0.0/8). As such, �Hamachi fundamentally conflicts with the internet itself.� Therefore, #minecrafthelp will not support servers hosted via Hamachi.;;If you are using Hamachi, use a different solution such as proper port forwarding, or a VPN.
net/tunngle	Tunngle has been squatting on an IANA-allocated IP block (7.0.0.0/8). See �?? net/hamachi.
net/nic-error	Unfortunately, Minecraft has an incompatibility with certain network interface chipsets that manifests with a "Recv Timed Out" or a "Socket Write" error.;;Your only three solutions at the moment are to buy a new NIC, to switch to Linux or Mac OSX (which does not have this problem), or to wait for Jeb to find and fix the problem.
net/lan/null-ip	If when creating a LAN server the IP address given to you is 0.0.0.0, it means that it cannot properly identify your NIC. This is an unfixable bug caused by your NIC. The best workaround is either opening command prompt and running 'ipconfig
options/delete	You may need to reset your Minecraft settings to default. To do so, open your .minecraft directory and delete the file called 'options.txt'.
options/reset	You may need to reset Minecraft's settings back to the defaults. To do so open the Options menu, select Controls and press Reset on any options that you want to reset.
options/anaglyph	You may have the Anaglyphic Stereoscopy setting turned on, which may make things look odd unless you have the appropriate headgear.;;To turn it off, go to �Options�, then �Video Settings�, and turn �3D Anaglyph� off.
options/touchscreen	The touchscreen setting is known to cause issues with clicking and mouse actions. If you having issues, this is probably on.;;To change your touchscreen settings, go to "Options", then "Controls", and change "Touchscreen" to be "Off"
rules/0	http://is.gd/zB1w9I Rule 0: Be excellent to each other.
rules/1	http://is.gd/zB1w9I Rule 1: Do not talk about anything which is illegal in the USA, or would violate the Terms of Use of any software or service.
rules/2	http://is.gd/zB1w9I Rule 2: Spamming, phishing, flooding, insulting, trolling, and deliberately giving bad technical advice are forbidden.
rules/3	http://is.gd/zB1w9I Rule 3: Keep it civil - this is not an action movie. Excessive use of memes or in-jokes is forbidden.
rules/4	http://is.gd/zB1w9I Rule 4: Do not impersonate others. You will be reported to EsperNet staff.
rules/5	http://is.gd/zB1w9I Rule 5: Disruptive bots or scripts are absolutely forbidden. Exceptions are limited and will likely not be made for you or for your bot. This includes 'Now playing' and 'Away/Back' scripts.
rules/6	http://is.gd/zB1w9I Rule 6: If you have been kicked from the channel and are using an auto-rejoin script (or IRC client setting), you may be temporarily banned.
rules/7	http://is.gd/zB1w9I Rule 7: The use of harrassing language, slurs, excessive obscenity, and invectives including but not limited to genetic or cultural heritage, creed, sexual preference, or country of origin are not permitted.
rules/8	http://is.gd/zB1w9I Rule 8: Unsolicited advertisements are not permitted. This includes but it not limited to hosting services, IRC channels, web sites, and yak-shaving services.
rules/9	http://is.gd/zB1w9I Rule 9: These rules are subject to change.
tools/pcidatabase	PCIDatabase can be used to determine someone's graphics hardware from their device ID and vendor ID. (Device and Vendor IDs are in DxDiag reports (or the device manager) and lspci reports);;http://www.pcidatabase.com/
tools/teamviewer	Teamviewer is a remote access software, which enables other people to, with your permission, access your computer remotely and attempt to perform troubleshooting and diagnostics.;;Teamviewer's website is here: http://www.teamviewer.com/en/index.aspx
tools/wireshark	Wireshark is a network traffic analysis program which may be helpful in troubleshooting problems with SMP server or client connections.;;It can be obtained at http://www.wireshark.org
tools/hjt	Trend Micro HijackThis is an utility that is used to collect diagnostic reports of your computer to help narrow down an issue you may be having. Download: http://sourceforge.net/projects/hjt/;;Run the program, choose "I accept", then "Do a scan and save a log file". After a while a text file will open. Copy everything, put the log on http://paste.ubuntu.com and give us the link.
account/migrate	To migrate your old Minecraft account (prior to Fall 2012) to a Mojang account, use this page: https://account.mojang.com/migrate
av/norton/uninstall	To completely uninstall Norton Internet Security, use this tool: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe
scold/attitude	The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time. Please treat them, and #MineCraftHelp, with respect.;;We understand that if you're here, you're probably upset because something isn't working properly. Try to remember that we are volunteering our time to try to assist people such as yourself.
mojang/tos/distribution	Mojang specifications makes quite clear what the rules are for redistributing the client and launcher: Do Not Distribute.;;This is not up for discussion, and continued posting or requesting of links other than those at minecraft.net/mojang.com will be met with reprisals up to and including banishment from #minecrafthelp. You have been warned.
scold/error	It's not helpful to just say "Some error" or "Some message". We need to know exactly what error(s) you are getting in order to tell you what it means.
account/redeem	To redeem a gift code, go to https://account.mojang.com/redeem and enter the code. Enjoy!
mac/library/miss	The system Library, /Library, and your user library, ~/Library are different places. Please look at what we're telling you to look at.
fubar/mouse/synergy	Mouse issues have been reported between Minecraft and Synergy. If your mouse movement is borked, going to extremes, up and down, uninstall Synergy.
net/setup/server-ip	Do not enter anything on the server-ip= line of the server.properties file. In nearly ALL cases, you want to leave it blank.
account/skin/upload	Try remote skin upload. Upload a skin using a site like imgur.com and then use this URL to point it (replace last part with imgur url to image): http://www.minecraft.net/skin/remote.jsp?url=UrlToSkinFile
account/refund	This is Mojang's refund policy: http://help.mojang.com/customer/portal/articles/359338-mojang-refunds-policy
scold/retro	Just because Minecraft's graphics have a retro styling does not mean that you can run the game on a Commodore 64.;;Minecraft will make a computer work just as hard, and in some cases harder than, many other contemporary games.
scold/reverse-trolling	This is a community of people volunteering their time to offer technical support for a game which they enjoy, and wish to help others to be able to enjoy. �We are here to help.� We are not here to fool you or waste your time.;;�We offer the best advice we have.� Nothing other than experience is forcing us to offer any specific solutions; and nothing is forcing you to follow our advice if you don't like it.
tools/unstitcher	Since Minecraft 1.5, the texture rendering system has changed, causing texture packs before 1.5 to no longer work.;;In order to upgrade old texture packs to the new format, You can run it against this program: http://assets.minecraft.net/unstitcher/unstitcher.jar
mojang/tos	http://www.minecraft.net/terms
scold/version	When you are asked what version of something you are running, DO NOT just say 'the latest'. We know what the latest version is; we want to confirm that you are actually running the latest version. Please, PLEASE give us actual version or release numbers.
mojang/server-status	See http://is.gd/oY7kmo for the current status of Mojang's web sites.
gpu/intel/xp	Sometimes, having an old Intel Integrated GPU on Windows XP might cause Minecraft to not run. Here is a workaround: (Note that computers that have old Intel GPUs usually have low performance, and purchasing a new computer will, in the long run, be better for you.);;Control Panel > Display > Settings > Advanced > Troubleshoot, turn Hardware acceleration to below half (or off).
net/ip/private-ip	TBD
mcpe	Minecraft Pocket Edition, the tablet- and smartphone-compatible version of Minecraft, can be found on Google's, Amazon's, and Apple's App Stores:;;Amazon: http://is.gd/jiLHxb
dont-click	You will have better luck holding down the mouse button. Clicking is for instant interactions like placing blocks and flipping switches. To mine, chop wood, or dig, hold down the mouse button.
error/bad-login	Failed to login: Bad login;;This error message occurs when logging in to an smp server fails because the server was unable to verify the client's login info. Frequently caused by piracy, as the client will not have a valid login, but also caused if someone logs in with the same username from 2 clients at once. Be sure you purchased the game, and only run minecraft once at any time.
error/cant-connect	This error can occur for a number of reasons, including firewall/antivirus issues, outdated Java configuration, or incorrect system time. To fix it, make sure the system time is correct (see �?? {os}/synctime�), check that Java is allowed to access the internet, disable or uninstall antiviruses (especially Norton and ZoneAlarm), and if that fails, uninstall and reinstall Java.
error/java-crash	"A fatal error has been detected by the Java Runtime Environment.";;This error happens when something causes Java to become unstable. The usual culprit is broken video card drivers, however it can also be caused by a broken installation of Java. Update or reinstall your video card drivers, and if that fails, try reinstalling Java.
error/pfna	Bad video card drivers! ... org.lwjgl.LWJGLException: Pixel format not accelerated;;This error message occurs when Minecraft can't find graphics drivers with which it can render the game. This is caused by improperly installed or missing video drivers. Installing or reinstalling your video drivers usually fixes this problem, and if it does not, you probably need a new graphics card and/or computer.
error/timed-out	Failed to connect to the server - Connection timed out;;This message occurs when Minecraft attempts to connect to a multiplayer server, but receives no response. It can be caused by firewall/antivirus issues, both client or server side, or by trying to connect to a nonexistent server. Make sure Java is allowed through any firewalls you have, and double check the server address.
scold/patience	Please be patient when waiting for a response. Many of the helpers here are helping in their free time at school or work, and often get called away.;;In short, your supplications will be answered, in the order in which they are received.
fubar/constant-guard	If you installed 'Constant Guard by Comcast' and suddenly the controls in Minecraft are insane or nonfunctional, uninstall it. This is a known issue.
account/payment	Mojang don't process money directly from payments made, but accept payment them through a third-party institution like Moneybookers or Paypal. Once Mojang gets receipt of these payments, your account will be credited with premium status. This may take a few hours, be patient.;;If it has been more than a few days, please contact Mojang through http://is.gd/mc_activation
account/payment/scam	If you bought a gift code from anywhere but mojang.com, it is quite likely �a scam�. Mojang �does not� give out discounts for purchasing gift codes so there is absolutely no profit to be made.;;�DO NOT� purchase Minecraft from any sites other than minecraft.net/mojang.com. Mojang is �NOT� responsible for payments not made directly to Mojang. See http://is.gd/Xxfrwj for more information.
account/payment/prepaid	Prepaid (or "gift") credit / debit cards with Visa / MasterCard / AmEX logos will generally not work for purchasing Minecraft, because their fraud prevention klobbers international transactions. Some stores have physical Minecraft gift cards for sale, which will work.
av/avira	To stop Avira from reporting Mincraft as a false-positive, please do the following:;;Open Avira, open the Extras menu, click Configuration, and set the switch to 'Expert'. Open the 'Internet Protection' sub-menu, open 'Web Protection', and then 'Scan'. Click 'Exceptions', and at 'URLs Skipped by Web Protection', enter 'http://s3.amazonaws.com/*', click Add, then finally click Apply.
tools/cpu-z	An alternate tool you can use to identify the specifications of your computer (including your GPU) is called CPU-Z, which you can obtain here:;;http://www.cpuid.com/softwares/cpu-z.html
tools/gpu-z	GPU-z is a utility which can, in some cases, help identify the model of graphics card on a system, even if there are no (or incorrect) drivers installed for it.;;GPU-z's download page (download the one without ASUS ROG Skin): http://www.techpowerup.com/downloads/SysInfo/GPU-Z/
tools/process-explorer	An excellent utility that's more powerful and capable than is the Task Mangler^WManager is Process Explorer. You can get it here: http://technet.microsoft.com/en-us/sysinternals/bb896653
win/safe-mode	If Windows won't start after making changes to critical system components (like display drivers), you may have to boot into safe mode to fix it.;;Restart the computer, and hold F8 while the computer is starting. When prompted, choose "Safe mode with networking".
tools/speccy	Yet another free tool one can use to determing the characteristics of your computer is Speccy, which you can obtain here: http://www.piriform.com/speccy
win/start-menu	If you can't find the Start Button on your screen, press Ctrl+Esc, or the Windows key (between Ctrl and Alt on most keyboards, see �?? win/key� for more information)
win/ntp	Here is a tutorial on how to sync time with an Internet Time Server. We recommend pool.ntp.org as your NTP server over the default server used by Windows.;;How to sync time on Windows: http://mintywhite.com/windows-7/7maintenance/windows-seven-7-sync-system-clock-with-internet-time-how-to/
mac/ntp	Here is a tutorial on how to sync time with an Internet Time Server on a Mac. We recommend pool.ntp.org as your NTP server.;;How to sync time on Macs: http://www.macinstruct.com/node/92
linux/ntp	Run this command in the terminal if you have ntpd installed: ntpd -q;;Otherwise, run this command in the terminal as root for a quick time sync: ntpdate pool.ntp.org
error/cant-connect/time	error/cantconnect/time
account/resend-email	Click here to have Mojang resend the verification email: https://account.mojang.com/me/resendVerifyEmail
av/eset	ESET Security has a feature that interferes with Minecraft's ability to connect to Mojang's servers. To fix this, open the advanced setup and follow this diagram: http://kb.eset.com/library/ESET/KB%20Team%20Only/SOLN3076/SOLN3076FIG1-3C.png;;Then, try to log into Minecraft. ESET will open a window asking what to do, press EXCLUDE.
tools/speedfan	Speedfan is an utility program that monitors your Temperature, Fan Speed and Voltages of your CPU, GPU and HDD in real time. It also provides model number so it is very useful for troubleshooting.;;Download here: http://www.almico.com/sfdownload.php
error/address-invalid	This error occurs when the client or server attempts to bind to a nonfunctioning IPv6 interface, and thus cannot connect to Mojang's servers (either to log in, or to verify usernames).;;To configure java to use IPv4 only, see �?? java/ipv6�.
mac/not-charging	Your Mac may not charge properly when you play Minecraft. This happens more often in Mac models with a lower CPU speed, and Apple claims this to be 'normal operation' when the system is under heavy load.;;You can try reducing Minecraft resource usage by decreasing graphics quality and closing other running applications as a workaround to this problem.
account/email-missing	If you are not getting emails from Mojang, please read this article for common reasons for that: http://help.mojang.com/customer/portal/articles/542001-cannot-get-mojang-system-emails;;Some ISP email providers like AOL, Comcast, Gmx and General-purpose email providers like Hotmail have known issues with dropping Mojang emails. If you use one of those, use another provider like Gmail.
account/email-missing/once	If you are getting verification emails that says you need to verify your email again, you may have accidentally clicked "Resend Verification Email" more than once. Don't do that as clicking on that link will make all previous verification emails sent invalid.
mac/right-click	Yes, you can right-click on a Mac: https://dl.dropboxusercontent.com/u/2170691/MouseRightClick.png
mac/right-click/trackpad	Yes, you can right-click on a Mac trackpad: https://dl.dropboxusercontent.com/u/2170691/TrackpadRightClick.png
scold/lmgtfy	We're not here to google things for you. Requests to find you links to Minecraft resources, wiki pages, YouTube videos, mod instructions, third party programs, etc., will be denied at the helper's discretion.
account/reset-password	If you need to reset your password, head to https://account.mojang.com/password. You will receive an email with password reset instructions inside.;;If you use Minecraft.net accounts (you use your username to log in), use https://minecraft.net/resetpassword to reset your password.
av/kaspersky	If you are using Kaspersky Internet Security and cannot connect to Mojang's servers, turn off Encrypted Connections Scan by following this guide: http://support.kaspersky.com/9927#block1
devconsole	We need to see what is in your �Development Console�, which can be found on the �second tab of the launcher�.;;First, copy all of the text (right click on any empty space, press "Copy All Text"). Then, go to http://paste.ubuntu.com/ and paste it. Click 'Create Paste', then share with us the link (the URL) that it takes you to.
account/alpha-benefits	http://help.mojang.com/customer/portal/articles/600767-purchases-made-during-alpha
mp/op-yourself	If you cannot dig, place blocks, or generally do anything other than walk around near the spawn point, it's because you're not an op on the server.;;Presuming that it's your server, you can either run the command �op YOURNAME� in the server console, or add your name to the ops.txt file, and restart the server.
mp/recent-update	A release has recently come out. Many server admins don't update their servers to the latest version right away, and wait for subsequent bugfix releases. Be patient or contact your server administrator if they do not update in what you perceive to be a timely fashion.;;#minecrafthelp staff is not in charge of every Multiplayer server and we do not have a magic wand to wave to update your favorite server remotely.
mp/saves-swap	Yes, you can use your single-player world as a mutliplayer map (or vice versa). Just make the �world=� line in server.properties match the name of the directory the world you want to use is in.;;To use a Multiplayer save in single-player, copy or rename the world directory to �"world#"� (where �'#'� is a number from one to five), and use that save slot in single-player.
wiki/server-setup	Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
mp/server-setup	Lots of information about setting up a server can be found here: http://minecraft.gamepedia.com/Tutorials/Setting_up_a_server
account/skin/preview	If you use Google Chrome, an extension to let you preview your skin from your Minecraft.net profile page can be found here: http://is.gd/mc_chromeext
mp/spawn-zone	The spawn zone is, as a way to avoid griefing, protected from any changes by any users who are not administrators. Try moving away from the spawn area;;If you are the server admin, see �?? mp/opyourself
start-over	Not sure whether to start over on a new map? Consult this handy flowchart! http://mcfaq.hfbgaming.com/flowchart.png
account/reset-email	You can reset your Mojang account email by going here: https://account.mojang.com/changeemail/request
error/cant-connect/dns	If you can't log into Minecraft, your DNS server (usually provided by your ISP) may not have the correct information about Mojang's servers. We recommend switching to Google Public DNS to resolve this issue.;;Steps here: https://developers.google.com/speed/public-dns/docs/using
tools/port-test	Port testing softwares can be used to determine whether security softwares are blocking the use of certain ports. A helper will assist you in using the software.;;Port listerner: http://is.gd/mc_portlisten
web/login/url	Current: https://authserver.mojang.com/authenticate - https://sessionserver.mojang.com/session/minecraft/join;;Legacy: http://session.minecraft.net/game/joinserver.jsp?user=Meep&sessionId=test&serverId=test
account/send-email	Send an email to Mojang with your Transaction ID and/or gift code, Mojang account email/Minecraft.net email, and any other relevant information, via here: http://is.gd/email_mojang
account/transaction-id	How to find your Transaction ID: http://help.mojang.com/customer/portal/articles/361380-what-is-a-transaction-id-;;If you used PaySafeCard, your transaction ID is the card number.
account/transaction-id/lost	If you have lost your transaction ID, you will need to follow the steps for the payment provider you used.;;Paypal: �?? account/transaction-id/paypal�
account/transaction-id/skrill	A Skrill transaction ID consists of 10 (9 if before Fall 2013) numbers (Example: 9876543210). This system was used for purchases for all purchases from mid-2011 through November 2013, and is used for gift code purchases only currently.;;If you need to recover your transaction ID from this service, you will need to contact Skrill: https://help.skrill.com/pkb_sc_ContactUs
account/transaction-id/paypal	A Paypal transaction ID is a 17 character alphanumeric code. Example: 1AB23456C7890123D;;If you need to recover your transaction ID, log into your PayPal account and search for "Mojang" under your Transaction History.
account/transaction-id/braintree	Braintree transaction ID is a code consisting of 5 - 6 random numbers and/or characters. They are issued to all Minecraft purchases (except gift codes, which are handled by Skrill instead).;;Contact Mojang directly with the following information: date of purchase, email address used, last four digits of the card used for the purchase, and the expiration date of the card.
account/transaction-id/giftcode	A gift code transaction ID is the gift code that was redeemed on the account. This cannot be recovered by Mojang.
account/retrieve-name	You can retrieve a list of all usernames registered to a specific email address on this page: http://www.minecraft.net/retrievename
bug-report	To report an ingame bug, please go to Mojang's JIRA System (also called Mojira), available here: https://bugs.mojang.com/browse/MC;;Before reporting a bug, please verify that 1. Your "bug" is not caused by your system, or a mod, and 2. the bug has not been reported before or fixed.
web/skin/url	https://s3.amazonaws.com/MinecraftSkins/username.png - case sensitive.
web/haspaid	For Emergency Use Only! http://www.minecraft.net/haspaid.jsp?user=person
web/nametaken	For Emergency Use Only! https://account.minecraft.net/buy/frame/checkName/usernameHere
tools/serial-finder	This tool will help you find your computer's serial number, if it has one. Providing your serial number will help helpers identify your computer's model. This tool is not limited to HP computers running on Windows 2000 and XP.;;Download it here: http://h41111.www4.hp.com/hps/carepack/emea_middle_east/en/serial_number.vbs
gpu/amd/14.1	If you are using AMD's newest 14.1 Beta Driver, uninstall it and reinstall the stable drivers. It is Beta Software and is not meant to be used by the general public.
tools/mcedit	If your world got corrupted you can try to repair it with MCEdit. Open the offending world in MCEdit, press 'ctrl-i' and select 'Repair regions' in the dialogue which pops up. Once this has completed, save your world and exit MCEdit.;;To download MCEdit, go to http://www.mcedit.net/ and choose the version appropriate for your OS.
info/volunteer	The people in #minecrafthelp offering assistance have no affiliation with Mojang, and are volunteering their time.
av/mcafee/uninstall	To completely uninstall McAfee products, use this tool: http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe
mp/chat/opacity	If you can not see chat on servers, make sure that Options -> Multiplayer Settings -> Opacity is set to anything above 0%.
myth/herobrine	Herobrine is a mythical figure of the minecraft universe, and is the subject of many non-factual community myths and legends.;;Some mods have introduced herobrine-like content into Minecraft (some of which introduce this behavior without player knowledge, i.e. as an undocumented easter egg or joke), but no unmodified version of Minecraft contains Herobrine or anything like it. This has been confirmed many times by analysis of game files.
av/comodo	To completely uninstall Comodo Internet Security, use this file: https://sites.google.com/site/jacobcprt/Setup.zip?attredirects=0&d=1
tools/teamviewer/send-info	After you have downloaded and installed TeamViewer, send the helper your information by using this command, in here (without brackets): �/msg
lang/no	Vi snakker bare engelsk her. Du kan, hvis du oensker bruke en oversetter som http://translate.google.com/
tools/teamviewer/quick-support	A quick support version of Teamviewer which may be used to quickly get assistance may be downloaded here: download.teamviewer.com/download/TeamViewerQS_en.exe;;Once you downloaded and ran it, send the helper your information by using this command, in here (without brackets): �/msg
account/redeem/screen	http://puu.sh/33lVU.png
av/zonealarm	Don't use ZoneAlarm. It's a bloated, resource-heavy software that does more harm than good, and in fact is known to cause problems with Minecraft specifically, such as connecting to servers and falling endlessly through the void, or even crashing servers entirely.
java/1.8	You can get Java 1.8 for almost any platform here: http://www.oracle.com/technetwork/java/javase/downloads/jre8-downloads-2133155.html
bot/wug/image	This is a wug. http://i.imgur.com/4dt56.png
scold/eta	The only date or time we can give you for the next release is "When it's done, and Mojang decides to release it."
av/combofix	ComboFix is an utility to clean a PC which is infested with malware.;;Download it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
lang/pl	Na tym kanale mowimy tylko w jezyku angielskim. Prosze uzyc Google Translate: http://translate.google.com/
oem/hp/product-number	You can find your HP Product Number here: http://h10025.www1.hp.com/ewfrf/wc/findModel?lc=en&dlc=en&cc=uk
oem/toshiba/c660	The Toshiba C660 has issues with its drivers. To fix this, follow the instructions here: http://minecraftirc.net/thread-26.html
oem/chromebooks	Minecraft will not run on Chromebooks because 1. Chrome OS is essentially a browser, not a full OS, 2. Chromebooks are not designed for gaming and therefore have low performance, 3. Some Chromebooks uses the ARM architecture, which LWJGL, the underlying library used by Minecraft, does not support, and 4. Chrome OS does not support Java.
oem/surface	There was an update pushed to Windows Update that breaks OpenGL on the Surface. Install the update directly from Intel here to fix it: http://intel.ly/1eCZl0q
mac/software-update	You need to install all available Software Updates available for your Mac.;;To do so, click the Apple icon in the top left of the screen, and click Software Update. Continue to install updates until there are none.
tools/mcedit/entity	In order to remove entities from a map, follow these steps. Warning: This will delete �any and all� entities in the selected region, including tamed animals!;;Open the map in MCEdit, select the affected region or use CTRL-A to select the whole world, then click on 'Delete Entities' in the menu on the left hand side.
launcher/legacy	The legacy launcher (Image: http://is.gd/mc_legacy) is no longer supported. We do not support legacy software.;;See �?? dl/client� for the latest launcher for your OS.
gpu/support	You can see whether your graphics card can run Minecraft quickly with this table: https://docs.google.com/spreadsheets/d/1VP1eCyo6gsBjulvuJkopincb452PLI4YSgnqD0Griks/edit
launcher/profile	If you have just started playing minecraft and the play and login buttons are greyed out, you need to create a profile in the launcher.;;Click 'new profile' in the bottom left, give it a name, then click 'save profile'. Then select the profile you just created in the list of profiles and it should take you to the login screen.