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c10r/cloudflare_incident.json

Created February 6, 2025 09:12
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cloudflare_incident.json
{
"page": {
"id": "yh6f0r4529hb",
"name": "Cloudflare",
"url": "https://www.cloudflarestatus.com",
"time_zone": "Etc/UTC",
"updated_at": "2025-02-06T09:08:42.114Z"
},
"incidents": [
{
"id": "pgz7g5xlpxzr",
"name": "Cloudflare R2 Availability Issues",
"status": "investigating",
"created_at": "2025-02-06T08:34:44.624Z",
"updated_at": "2025-02-06T09:08:42.104Z",
"monitoring_at": null,
"resolved_at": null,
"impact": "major",
"shortlink": "https://stspg.io/425tywnkzrvh",
"started_at": "2025-02-06T08:34:44.614Z",
"page_id": "yh6f0r4529hb",
"incident_updates": [
{
"id": "fztq0s45bmyz",
"status": "investigating",
"body": "This incident is impacting R2, Durable Objects, Cache Reserve, Cache Purge, Key Transparency Auditor, Stream, Logs, Images and Vectorize.",
"incident_id": "pgz7g5xlpxzr",
"created_at": "2025-02-06T09:08:42.101Z",
"updated_at": "2025-02-06T09:08:42.101Z",
"display_at": "2025-02-06T09:08:42.101Z",
"affected_components": [
{
"code": "fbvx0hxhhdj0",
"name": "Cloudflare Sites and Services - CDN Cache Purge",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "bty1yz6dhh0v",
"name": "Cloudflare Sites and Services - Durable Objects",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "3lbj8lp3d750",
"name": "Cloudflare Sites and Services - Images",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "k0mgxrls5y1b",
"name": "Cloudflare Sites and Services - Logs",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "hb7g5sq2zz0h",
"name": "Cloudflare Sites and Services - R2",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "47xg28c02lnk",
"name": "Cloudflare Sites and Services - Stream",
"old_status": "partial_outage",
"new_status": "partial_outage"
}
],
"deliver_notifications": true,
"custom_tweet": null,
"tweet_id": null
},
{
"id": "510dvrsflhl3",
"status": "investigating",
"body": "This incident is impacting R2, Durable Objects, Cache Reserve, Cache Purge, Key Transparency Auditor, Stream, Logs and Images.\n\nMore updates to follow shortly.",
"incident_id": "pgz7g5xlpxzr",
"created_at": "2025-02-06T09:02:56.860Z",
"updated_at": "2025-02-06T09:02:56.860Z",
"display_at": "2025-02-06T09:02:56.860Z",
"affected_components": [
{
"code": "fbvx0hxhhdj0",
"name": "Cloudflare Sites and Services - CDN Cache Purge",
"old_status": "operational",
"new_status": "partial_outage"
},
{
"code": "bty1yz6dhh0v",
"name": "Cloudflare Sites and Services - Durable Objects",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "3lbj8lp3d750",
"name": "Cloudflare Sites and Services - Images",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "k0mgxrls5y1b",
"name": "Cloudflare Sites and Services - Logs",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "hb7g5sq2zz0h",
"name": "Cloudflare Sites and Services - R2",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "47xg28c02lnk",
"name": "Cloudflare Sites and Services - Stream",
"old_status": "partial_outage",
"new_status": "partial_outage"
}
],
"deliver_notifications": true,
"custom_tweet": null,
"tweet_id": null
},
{
"id": "xb4b4b1y6dqm",
"status": "investigating",
"body": "This incident is impacting R2, Durable Objects, Cache Reserve, Key Transparency Auditor, Stream, Logpush and Images.\n\nMore updates to follow shortly.",
"incident_id": "pgz7g5xlpxzr",
"created_at": "2025-02-06T08:52:09.980Z",
"updated_at": "2025-02-06T08:52:09.980Z",
"display_at": "2025-02-06T08:52:09.980Z",
"affected_components": [
{
"code": "bty1yz6dhh0v",
"name": "Cloudflare Sites and Services - Durable Objects",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "3lbj8lp3d750",
"name": "Cloudflare Sites and Services - Images",
"old_status": "operational",
"new_status": "partial_outage"
},
{
"code": "k0mgxrls5y1b",
"name": "Cloudflare Sites and Services - Logs",
"old_status": "operational",
"new_status": "partial_outage"
},
{
"code": "hb7g5sq2zz0h",
"name": "Cloudflare Sites and Services - R2",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "47xg28c02lnk",
"name": "Cloudflare Sites and Services - Stream",
"old_status": "partial_outage",
"new_status": "partial_outage"
}
],
"deliver_notifications": true,
"custom_tweet": null,
"tweet_id": null
},
{
"id": "yvh8gv5npt39",
"status": "investigating",
"body": "This incident is impacting R2, Durable Objects, Cache Reserve, Key Transparency Auditor and Stream.\n\nMore updates to follow shortly.",
"incident_id": "pgz7g5xlpxzr",
"created_at": "2025-02-06T08:46:03.999Z",
"updated_at": "2025-02-06T08:46:03.999Z",
"display_at": "2025-02-06T08:46:03.999Z",
"affected_components": [
{
"code": "bty1yz6dhh0v",
"name": "Cloudflare Sites and Services - Durable Objects",
"old_status": "operational",
"new_status": "partial_outage"
},
{
"code": "hb7g5sq2zz0h",
"name": "Cloudflare Sites and Services - R2",
"old_status": "partial_outage",
"new_status": "partial_outage"
},
{
"code": "47xg28c02lnk",
"name": "Cloudflare Sites and Services - Stream",
"old_status": "operational",
"new_status": "partial_outage"
}
],
"deliver_notifications": true,
"custom_tweet": null,
"tweet_id": null
},
{
"id": "zc0wtqxrnrp1",
"status": "investigating",
"body": "Cloudflare is observing issues with Cloudflare R2 service.\n\nWe are currently working on a resolution. More updates to follow shortly.",
"incident_id": "pgz7g5xlpxzr",
"created_at": "2025-02-06T08:34:44.733Z",
"updated_at": "2025-02-06T08:34:44.733Z",
"display_at": "2025-02-06T08:34:44.733Z",
"affected_components": [
{
"code": "hb7g5sq2zz0h",
"name": "Cloudflare Sites and Services - R2",
"old_status": "operational",
"new_status": "partial_outage"
}
],
"deliver_notifications": true,
"custom_tweet": null,
"tweet_id": null
}
],
"components": [
{
"id": "fbvx0hxhhdj0",
"name": "CDN Cache Purge",
"status": "partial_outage",
"created_at": "2019-01-31T16:54:52.510Z",
"updated_at": "2025-02-06T09:02:56.807Z",
"position": 22,
"description": "CDN single file cache purging service",
"showcase": false,
"start_date": null,
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
},
{
"id": "bty1yz6dhh0v",
"name": "Durable Objects",
"status": "partial_outage",
"created_at": "2023-06-12T14:55:22.631Z",
"updated_at": "2025-02-06T08:46:03.915Z",
"position": 41,
"description": "Durable Objects provide low-latency coordination and consistent permanent storage for the Workers platform.",
"showcase": false,
"start_date": "2023-06-12",
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
},
{
"id": "3lbj8lp3d750",
"name": "Images",
"status": "partial_outage",
"created_at": "2022-02-25T17:30:01.272Z",
"updated_at": "2025-02-06T08:52:09.897Z",
"position": 50,
"description": "Cloudflare service to build a scalable image pipeline to store, resize, optimize and deliver images in a fast and secure manner.",
"showcase": false,
"start_date": "2022-02-25",
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
},
{
"id": "k0mgxrls5y1b",
"name": "Logs",
"status": "partial_outage",
"created_at": "2016-03-20T18:49:07.613Z",
"updated_at": "2025-02-06T08:52:09.922Z",
"position": 54,
"description": "Enterprise Logpull and Logpush services",
"showcase": false,
"start_date": null,
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
},
{
"id": "hb7g5sq2zz0h",
"name": "R2",
"status": "partial_outage",
"created_at": "2022-07-05T10:55:24.503Z",
"updated_at": "2025-02-06T08:34:44.668Z",
"position": 66,
"description": "High-performance storage for files and objects with zero egress charges",
"showcase": false,
"start_date": "2022-07-05",
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
},
{
"id": "47xg28c02lnk",
"name": "Stream",
"status": "partial_outage",
"created_at": "2019-01-24T16:53:34.953Z",
"updated_at": "2025-02-06T08:46:03.941Z",
"position": 78,
"description": "Cloudflare Stream lets you or your end users upload, store, encode, and deliver live and on-demand video with one API, without configuring or maintaining infrastructure",
"showcase": false,
"start_date": null,
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
}
],
"reminder_intervals": null
},
{
"id": "gnl2dp153485",
"name": "Billing Subscription Update and Invoice Issues",
"status": "investigating",
"created_at": "2024-10-17T20:26:49.240Z",
"updated_at": "2024-12-22T14:23:41.502Z",
"monitoring_at": null,
"resolved_at": null,
"impact": "minor",
"shortlink": "https://stspg.io/tcdj5vwmrrrj",
"started_at": "2024-10-17T20:26:49.232Z",
"page_id": "yh6f0r4529hb",
"incident_updates": [
{
"id": "kc3vm0y1r91p",
"status": "investigating",
"body": "We are currently observing and working to resolve the following Billing issues:\n \nFailed Plan Modifications:\nThere are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support. \n\nUnpaid Invoices Preventing Plan Modifications:\nIf you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.\n\nMissing Invoices:\nSome unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support. \n\nMissing Pay Now Buttons:\nFor each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.\n\nExpired Payment Links:\nAfter 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to Support\n\nDuplicate Payments:\nYou may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases. \n\nDue to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response.",
"incident_id": "gnl2dp153485",
"created_at": "2024-10-17T20:26:49.304Z",
"updated_at": "2024-10-17T20:26:49.304Z",
"display_at": "2024-10-17T20:26:49.304Z",
"affected_components": [
{
"code": "ll1x88wwz4fq",
"name": "Cloudflare Sites and Services - Billing",
"old_status": "operational",
"new_status": "operational"
}
],
"deliver_notifications": true,
"custom_tweet": null,
"tweet_id": null
}
],
"components": [
{
"id": "ll1x88wwz4fq",
"name": "Billing",
"status": "operational",
"created_at": "2016-05-09T21:12:38.309Z",
"updated_at": "2024-12-22T21:16:17.272Z",
"position": 14,
"description": "Billing and payment service",
"showcase": false,
"start_date": null,
"group_id": "1km35smx8p41",
"page_id": "yh6f0r4529hb",
"group": false,
"only_show_if_degraded": false
}
],
"reminder_intervals": null
}
]
}
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