Как восстановить переписку в WhatsApp
Как восстановить сообщения в Whatsapp
Инструкция по восстановлению сообщений Whatsapp
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Инструкция по восстановлению сообщений Whatsapp
Инструкция по восстановлению сообщений Whatsapp
Local backups will be automatically created every day at 2am and they will be saved as a file in your phone. You can back up your chats and media to Google Drive, so if you switch Android phones or get a new one, your chats and media are transferrable. WhatsApp will ask you to restore your chats and media from a backup when you verify your number. Simply tap Restore when prompted to. If WhatsApp does not detect a backup, it could be because:. The easiest way to transfer data to a new phone is by using Google Drive. If you want to use a local backup, you will need to transfer the files to the new phone using a computer, file explorer or SD Card. Your phone will store up to the last 7 days worth of local backup files Google Drive will only have the most recent one. If you wish to restore a local backup which is not the most recent one, you will need to do the following:. Learn how to restore messages on: How can we help you? Google Drive Restoring or transferring a backup Troubleshooting backup and restoration issues Google Drive You can back up your chats and media to Google Drive, so if you switch Android phones or get a new one, your chats and media are transferrable. How to back up to Google Drive Open WhatsApp. Here you can tap Back Up to create an immediate backup, and you can also tap Back up to Google Drive to set up a backup frequency. If you do not have a Google account already set up, tap Add account when prompted. Tap Back up over to choose the network you wish to use for backing up. Please note that backing up over cellular may result in additional data charges. Important notes about Google Drive The first backup may take a while to complete. Please leave your phone connected to a power source. Every time you create a Google Drive backup using the same Google account, the previous Google Drive backup will be overwritten. There is no way to restore an older Google Drive backup. Media and messages you back up are not protected by WhatsApp end-to-end encryption while in Google Drive. Restoring or transferring a backup WhatsApp will ask you to restore your chats and media from a backup when you verify your number. If WhatsApp does not detect a backup, it could be because: You are not logged into the same Google account. You are not using the same phone number that was used to create the backup. A backup file does not exist on the Google Drive account or locally on your phone. To restore a less recent local backup Your phone will store up to the last 7 days worth of local backup files Google Drive will only have the most recent one. If you wish to restore a local backup which is not the most recent one, you will need to do the following: Download a file manager app. If your data is not stored on the SD card, you may see "internal storage" or "main storage" instead of sdcard. Rename the backup file you wish to restore from msgstore-YYYY-MM-DD. It is possible that an earlier backup may be on an earlier protocol, such as crypt9 or crypt Do not change the number of the crypt extension. Tap Restore when asked. Troubleshooting backup and restoration issues For problems related to Google Drive backup creation Verify that you added a Google account to your phone. Verify that you have enough available space in your Google Drive account to create a backup. Verify that you have Google Play services installed on your phone. Google Play services is only available on Android 2. If you are attempting to back up on a cellular data network, make sure that you have data for both WhatsApp and Google Play services. Please contact your provider if you are unsure. Try to create a backup over a different network for example, try connecting to Wi-Fi if you are unable to back up over a cellular network. For problems related to Google Drive backup restoration Make sure that you are trying to restore a backup using the same phone number and Google account that the backup was created on. Make sure that there is enough space on your phone to restore the backup. Make sure that you have Google Play services installed in your phone. Make sure your battery is fully charged or your phone is plugged into a power source. Make sure your phone has a strong and stable Internet connection. If restoring using cellular network does not work, please try Wi-Fi. WhatsApp Features Security Download WhatsApp Web. Company About Careers Brand Center Get in touch Blog. Help FAQ Twitter Facebook.
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