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Greetings fellow minions, | |
I'm rarely afforded the opportunity to send my regards to such lofty | |
aliases as this one, so I'll make the best of what will likely be my last | |
opportunity to do so (unless they never fix that issue where one can send | |
unauthenticated emails, in which case you can all expect plenty of funny | |
cat pictures from Travis in the near future). | |
As some of you may know already, my last day here will be the Twenty | |
Second Day of July in the Year of our Lord Two Thousand Eleven. This | |
venerable date marks a term of Two Years, Two Months, and Four Days of | |
employment with this Esteemed Company, the memories of which I shall | |
always Cherish. In the duration of my time spent here, I've enjoyed the | |
company of no less than Six Teams, each of which has offered an | |
enlightening perspective on the workings of this place, both from the | |
perspective of Customer Service, Management, and Coworkers. | |
Support? You were where anyone who's anyone started out. You spared us not | |
the rod, and gave us the backbone to deal with errant customers and the | |
disgusting bathrooms of DC2. You taught us how to snipe the easy tickets | |
out of helpdesk, and how to ride the middle of the road, | |
responses/day-wise, so as to avoid both negative and positive | |
repercussions and expectations. | |
System-restore? You taught us the value of double, triple, and quadruple | |
checking everything one does, and the value of backups. Hard drives are | |
fickle, fickle beasts, and as I say this, one of my RAID-less, | |
un-backed-up media drives at home is likely failing. Because of you, I'll | |
be kicking myself that much harder. | |
Escalations? You were the invisible hands, working behind the scenes on | |
fifteen things at once, juggling angry customers, needy supervisors, and | |
twitter complaints support requests all while the noob we all at least | |
used to be asked silly questions about MySQL and apache. You blessed us | |
with Chris's verbosity and Dan's wealth of knowledge, and | |
we are all better for it. | |
QA? You taught that to truly fix anything, one must break it first, and | |
then break it harder. If one wants some creative exercise, work with these | |
people and go bug hunting. Also, browsing reddit and fukung with your | |
underworked coworkers is fun, too. (That last part was a joke. Sort of. I | |
hear QA is plenty busy re-re-benchmarking KVM these days. :'D) As much as | |
people like to complain about the quality of our products, internal and | |
otherwise, they'd be that much worse without these guys. You let us | |
compare code pushed straight to production (read: helpdesk and marketing | |
pages) to solidly vetted stuff such as the cloud interface and the SAN | |
interface in billing. Also, http://qkme.me/55q5 | |
Systems engineering? There's nothing I can say about these brilliant | |
gentlemen that hasn't been re-said a dozen times. Even though they're | |
gone, the legacy they left will last at least a good month or two before | |
it gets a reboot. | |
And finally, Security. I haven't had the pleasure of working much with | |
these ladies and gentlemen and Severin, mostly because I joined and then | |
promptly quit, and your motivation kinda drops after your two weeks notice | |
are in. That said, they seem like some really cool guys, and they are | |
always happy to assist with anything you might need. Anything. | |
As for the rest of you, it was a pleasure subjecting you to my | |
abrasiveness, and I hope that no one took it too personally. I'm insincere | |
and occasionally offensive, but I assure you, this is purely for your | |
benefit. The best measure of truth is the sting of a remark; slander | |
should be easy to shrug off. I wish everyone here the best of luck in your | |
future endeavors; professional, personal, and otherwise, and really hope | |
that I still receive my unredeemed PTO even after sending this email. |
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