The Nine Boxes
The Nine Boxes is an interviewing technique that helps discover problems and opportunities of the interviewee and their organisation. The interview unearths the high level requirements and acceptance criteria of the interviewee. After a Nine Boxes style interview, the interviewee generally feels that the interviewer really understands their situation and the interviewee is committed to solving the problem. This tool is very useful at the start of any project.
The interviewee must strictly follow the rules of the Nine Boxes, a grid that determines the subject and the way of asking questions.
The grid looks like this: