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Your BetaQ embed code

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// Saving state for working Create Incident inbound email action 11/21

//	Note: current.opened_by is already set to the first UserID that matches the From: email address

current.caller_id = gs.getUserID();
current.short_description = email.subject;
current.work_notes = "received from: " + email.origemail + "\n\n" + email.body_text;

current.category = "inquiry";
current.incident_state = IncidentState.NEW;

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// This creates a request if email subject includes "request"

(function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) {
	// Implement email action here
	
	if (email.subject.toLowerCase().indexOf('request') >= 0) {
		createRequest();
	}
	
	function createRequest() {

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gs.include('validators');

if (current.getTableName() == "incident") {
	
	var gr = current;
	
	if (email.subject.toLowerCase().indexOf("please reopen") >= 0)
		gr = new Incident().reopen(gr, email) || gr;
	
	gr.comments = "reply from: " + email.origemail + "\n\n" + email.body_text;

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(function runAction(/*GlideRecord*/ current, /*GlideRecord*/ event, /*EmailWrapper*/ email, /*ScopedEmailLogger*/ logger, /*EmailClassifier*/ classifier) {

	gs.include('validators');
	
	// Close if subject matches close template
	if (email.subject.toLowerCase().indexOf("close") >= 0) {
		if (String(email.subject).indexOf("INC")!=-1){
			var index = String(email.subject).indexOf("INC");
			var incident = String(email.subject).substring(index,index+10);
			

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// Call user
var ourUser = gs.getUser();
var ourUser = ourUser.getUserByID('dfda7e034f86020058c6f0318110c7a6'); //fetched a different user, using the user_name field or sys_id on the target user record.

// Show user's full name
gs.print('Full Name: ' + ourUser.getFullName());

// Get user department
var userDepartment = ourUser.getDepartmentID();
gs.print('DepartmentID: ' + userDepartment); // Prints Department sys_id

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/*
Below gets user, department, and budget unit,
Including up one parent level.
Working to get parent information automatically,
Versus hard-coding the dot-walk to immediate parent
*/

getUser('dfda7e034f86020058c6f0318110c7a6');

function getUser(userId) {

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var DisplayParents = Class.create();
DisplayParents.prototype = Object.extendsObject(AbstractAjaxProcessor, {

	initialize: function() {
	},

	// Get user
	getUser: function(sys_id) {

	// Call user

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// Updates Incident record with alpha3_code returned from JSON Object
function updateCountry() {
    current.u_alpha3_code = mycountry;
	  current.update();
}

try { 
    var r = new sn_ws.RESTMessageV2('Country Codes Global', 'get');
	r.setStringParameter("text", incident.u_country); // uses country value in request

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# File: feed.py

from app.home.trending import report_trending
from app.home.recent import report_recent

def get_feed(current_topic):
    '''Build unique feed from trending and recent feed sources.'''
    # Get posts
    trending_posts = report_trending(current_topic)
    recent_posts = report_recent(current_topic)