If you are loading the GrooveWidget code inside your <body>...</body>
tag like this:
...other body content...
<script type='text/javascript'>
//<![CDATA[
(function() {var s=document.createElement('script');
s.type='text/javascript';s.async=true;
s.src=('https:'==document.location.protocol?'https':'http') +
'://YOURSUBDOMAIN.groovehq.com/widgets/xxxxxxxxxxxxxxxxxxxxxxxxxxxxxx/ticket.js'; var q = document.getElementsByTagName('script')[0];q.parentNode.insertBefore(s, q);})();
//]]>