TLDR:
- "Platform-ized" products are better than "Platform-less" products
- therefore, build service-oriented architectures
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a product is useless without a platform
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- why? because it's impossible to reliably predict and build what everyone wants
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the other big realization [Jeff Bezos] had was that he can't always build the right thing.
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- therefore, build service-oriented architectures
- Dogfooding: use your own product