Здравствуйте, гость Вход Регистрация. Настоятельно рекомендуем ознакомиться с Правилами раздела "Android - устройства" Новые темы необходимо создавать только в корневом разделе! В дальнейшем они будут обработаны модераторами. Искать только в этом форуме Результаты в виде тем Дополнительные параметры. Объявления Помогите нам исправить шапки тем. LG G2 - Брак и ремонт. Cообщения пользователя в теме. Брак производственный брак — это продукция, которая не соответствует по качеству стандартам, техническим условиям и другой нормативно-технической документации, которая была принята законодательными актами страны, технологическими правилами предприятия или иными аналогичными регламентирующими документами. Решение проблемы плохого приема сети после замены дисплейного модуля от ув. Chngz Опыт покупки дисплея и всего для ремонта экрана от ув. Pony Фотки - чем отличаются модели тачей на наших телефонах Где купить стекло на камеру У кого купить дисплейный модуль? Кореец - FS Проблема с камерой, она тупо не фокусируется. Вот сравните два фото: LG G2 FS 5. Замена экрана и шасси в оф. Для справки в оф. СЦ стоит в районе 4,2 тыс. Видео полной разборки телефона Видео замены только экрана, без шасси Добавьте в шапку. Сообщение отредактировал Просветленный дед - Брак-не брак,но не устраивает низкая чувствительность FM- радио. Дешёвый китайский приёмник устойчиво"берёт" там, где G2 только шумит. PokemonGo Instinct Msk добавлю в чатики: Модель D С каждой неделей хруст,скрип задней крышки усиливается. Ходил в Евросеть,у них они все хрустят,независимо от цвета. Есть ли какие советы? Как от этого хруста избавиться? Сообщение отредактировал METEOS - Выключается или перезагружается, иногда получается включить только "толкнув" зарядником. В сервис нести или может это програмный глюк? Как мне кажется под крышкой много пустоты,почему не уменьшили её,тем самым бы и толщина упала К сожалению, Сергей ушел из жизни. У меня иногда связь пропадает. У кого были схожи проблемы? Пожалуйста, очистите кеш браузера. Полезные ссылки Решение проблемы плохого приема сети после замены дисплейного модуля от ув. По вопросам наполнения шапки обращайтесь к модераторам раздела через кнопку "Жалоба" под сообщениями, на которые необходимо добавить ссылки. Сообщение отредактировал АлександрL - Колонист Просмотр профиля Найти темы пользователя Найти сообщения пользователя Cообщения пользователя в теме ipsmenu. Просмотр профиля Найти темы пользователя Найти сообщения пользователя Cообщения пользователя в теме ipsmenu. Конечно , всё бывает , но а вдруг, снять плёнку с глазка камеры не пробовали? METEOS Просмотр профиля Найти темы пользователя Найти сообщения пользователя Cообщения пользователя в теме ipsmenu. Или если лень,то прошивку восстановить и проверить,если не поможет,то таки нести. Выдул пыль откуда ее столько взялось, в кармане, вроде, чисто , ватной палочкой убрал небольшие загрязнения телефону месяц , ничего не наклеивал для уплотнения, одел крышку обратно, позащёлкивал по периметру напомнило одноименный процесс на Galaxy Nexus. Теперь меньше скрипит даже при скручивании. Хотя возле лотка SIM все равно скрипит также при следующей разборке буду уплотнять. Кстати, крышка держится не очень туго, первый раз боялся зацепить что-то, но открыв, понял, что не стОит. На мой взгляд, начинать сборку следует снизу - там резинка вокруг микрофона, мало ли что. Еще хотел сфотографировать, но забыл. В инете хватает фото и видео с разборкой. Сообщение отредактировал dtester - У нас во всех магазинах он раскуплен, только на заказ У меня скрипов нет, не пробовал открывать. Лучше дорого молчать [offline] Группа: Хрустел как старое потертое седло, причем давить не надо было, просто когда берешь в руки. Был в сервисе LG с другим телефоном, заодно пожаловался на скрип этого. Удивились, при мне сняли заднюю крышку, почистили и закрыли. Стал значительно меньше скрипеть, чуть-чуть в районе камеры. Но там даже заметно если надавить видно, что пластик слегка прогибается. После того как положил тело в силиконовый чехол, проблема для меня перестала иметь место. Имхо, все зависит от сборки. В нескольких местах проверял телефоны на стендах, но такого больше ни у кого не обнаружил. Все те телефоны были Ростест. В соседних ветках народ пишет что уплотняли плотным тонким картоном, а также кусочками вспененного полипропилена можно найти обычно при покупке нового монитора на RGB кабеле, или от вкладыша нового ноута между клавой и экраном. Если кто делал так поделитесь опытом, особенно интересует вопрос нормально ли после этого работает NFC, антенна которого приклеена с внутренней стороны задней крышки. Быстрый ответ Пожалуйста, очистите кеш браузера.
We are here to help! Our technicians have answered the most common questions about how to fix common problems with LG G2 repair process. Depending on the device, mobile phone and tablet repairs can be a tedious process. Troubleshooting is a vital part of both diagnosing a broken part, and discovering what step was missed after repair. Relax, we are here to make your life easier. LG G2 Back Camera: This is your default camera located on the back of your device under the main housing. If you are experiencing problems such as a fuzzy image or lines through your pictures, you may need to replace your camera lens instead of your entire camera. If your pictures look distorted while viewing on your device, but after downloading them to your computer are clear, your screen has gone bad not the camera. If you are having any other problem with your camera, then this is the part you need. LG G2 Ear Speaker: This is your main hearing piece when using your device in normal phone mode. Unlike other devices, the G2 ear speaker is not a simple part that can be easily exchanged. Heat must be applied to your motherboard during this repair, and there is a risk that your motherboard may be damaged during the repair process. If you are uncertain if the ear speaker is the problem, we suggest trying other troubleshooting steps prior to this repair. LG G2 Front Camera: This is your secondary camera located on the front of your device. If you are experiencing problems such as a fuzzy image or lines through your pictures, you may actually have damage over the lens area of your front camera your screen. LG G2 Power Plus Volume Flex Cable: Unlike other devices, these buttons are located on the back of your device under your main housing. You will need a good pry tool available in our DIY kits in order to access this part. This cable does not include the external cosmetic buttons for this device. If your G2 will no longer turn on, off, lock, or adjust the volume level, then this is the part you need. LG G2 SIM Card Tray: This is an easy replacement if you have a SIM Card Removal Tool. We include both with your order of this part! Our SIM trays do not include any serial numbers like the original tray does. Your IMEI number can always be found under the settings section of your device. LG G2 Touch Screen Digitizer: This is the top glass of your device, and controls your main touch function. The digitizer is a separate component from your main LCD display screen. If you cannot see an image on your device, you will need to replace your LCD screen along with your digitizer. If your touch function no longer works, or your top glass is broken, then this is the part you need. LG G2 Touch Screen Digitizer Plus LCD Display: This controls both your touch function and your main image display. If your top glass is broken, your touch function is unresponsive, or you have no image display, then this is the part you need. This screen comes with both your top digitizer and your lower LCD fused together for easy assembly. What can I do? This process is similar to rebooting a computer after it freezes up. Phones are small computers after all. Soft Reset — This should not erase your data, but it is always a good idea to do a backup. With your device turned on…. I did a soft reset, but m y phone is still not working correctly. A hard reset can resolve issue like: I replaced my LG G2 Ear Speaker, and it still will not work! I replaced my LG G2 SIM Card Tray, now it will not work! Simply leave a reply or comment at the end of this article, and our support technicians will get back to you within 24 business hours. Leaving a comment is the best way to get additional help as comments expand our knowledge database. The next person needing help with their repair or device may have the same problem you do! Most devices have a "lock out" feature when your device is on a charger. On most phones, you cannot do anything on a device while it is plugged in. Manufacturers also suggest not using your device while on a charger has you run a high risk of electrocuting yourself should your cable or charge port be faulty. If your touchscreen begins to act up when it is off the charger, then you may need to look into replacing the part. My L G2 began flipping from screen to screen, typing randomly, in and out of apps, all over the place. Hi Sue The only thing I know of to fix this is to replace the screen. We offer this repair at PHNEDOCTORS. I went from having a perfect phone for 18 months to random scrolling, opening, etc. Hi David This is a a sign of a bad digitizer. It is not common unless a device has been liquid damaged or just has a bad part. I am using LG G2 FL Korean mobile. I am getting an error "Cannot connect to the camera" every time while I am trying to open camera. I have Rebooted my phone, performed hard reset and also flashed the rom. Sorry to hear about that LG phone issue you are having. From the problem you are describing it sounds be that your device is experiencing hardware failure. Given that you have flashed the ROM and you have done several resets, this point to the part or component physically failing. To remedy this issue I recommend that you try to replace the camera of the device. If the issue was not fixed by this to restore functionality it is recommend to replace the unit. My LG G2 was completely dead when I woke up, and tried to use it yesterday. I have replaced the battery myself, and the problem is still the same. Also, when charging, the top left part of the flex cable next to the button gets really hot. When I put my ear really close to this part, I can hear tiny squeaky noise. I have also noticed the squeaky noise changes when I remove the battery connector from the motherboard. Does this mean my motherboard is dead because everything else seems to be fine. Is there any hope for this phone? Thanks Bipin, The noise is coming from the battery. It is certainly faulty. The sound comes from the ions migrating from the Lithium Ion post to the pure Lithium post, and the noise comes when there is not enough fluid in between the metals to regulate the chemical process. Take out the battery and trash it. Any further use could result in your battery exploding. Based on your description, it sounds like the excessive heating has fried your device. The solder points and metal compounds have reheated, and moved out of place. If you want to mail in your device, our technicians can perform a solder re-flow. This can sometimes get a device working again, but this is normally a short term solution. Solder re-flows usually have to be performed several times over the life of the device. If you have important information you need to recover from your device, then the re-flow will be worth trying. I flashed to recovery on my LG G2, and afterwards, a bunch of white and weird lines appear on the screen. I turned off the phone, turned it back on, and after a reboot, in the right side of the screen, I have the same lines. I restored my device back to factory settings multiple times, but the lines are still there. Is there something I can do? If you have lines down your LCD display, then your screen needs to be replaced. Lines appear after an LCD has been damaged. If you have insurance on your device, this is usually a cheaper method to get your phone fixed. I replaced my LG G2 screen and digitizer a number of weeks ago. Today, the phone was working fine, and then just turned off. Since you just replaced the LCD display screen on your device, and it was working normally, it is unlikely that you have a bad screen. How was your device damaged? If your device was dropped in water, or had some other liquid exposure, you are looking at failing internal circuitry that needs to be cleaned by a technician. The LCD on an LG G2 sits right above the battery. Check to see if your battery is going bad, overheating specifically. Excessive heat from batteries can fry the LCD crystals. Normally, this will not kill an entire screen, but will cause "features" that look like ink blots. If you want to try troubleshooting this device on your own, you can open your device again, and check to see if the LCD cable may simply have come loose. A loose connection would certainly cause your LCD to cut out. As your device was working fine, this is unlikely. We suggest mailing your device in for diagnostic testing by our technicians. You can find all the information needed to send in your device at: I had a water all over my G2 and after that it cannot connect properly to Wifi. It finds the routers but it fails to connect. The 3G and everything else works just fine. Since your device has been touched by liquid, your internal circuitry has started to break down. Liquid damage is corrosive to a phone, and will kill it over time. How much time can vary depending on the duration of liquid exposure, and level of electricity that flows through your device. You need to get your device in to some one who can do liquid damage cleaning before the problems get worse, and you loose your device all together. Should your WiFi need to be replaced, a technician here will contact you about pricing before completing any additional repairs. My LG G2 has faded horizontal lines running across it, almost covering the whole phone. It makes some areas lighter in color than the rest. Do I need to replace the LCD screen? Yes, if you see lines down any LCD screen, this is due to some type of external damage. You will need to replace your LCD screen before your device will work correctly again. Replaced screen, now seems proximity sensor is not working in "knock" feature, and when call screen blacks out. I can still text and use internet when have service, but it does drop out easily. You have several major errors inside your device that are related to multiple components. Reattempt the repair, as it sounds like nothing was plug in correctly inside the device. The LG G2 has one main flex cable inside the unit. This unit controls every major function you described of the LG G2. This points to a couple of possibilities: The components that are plugged into this cable either came unplugged during repair, or were not plugged in correctly. Reattempting the repair should reveal if this is a possibility. The main flex was damaged during the drop or installation. If after redoing the repair, your device is still having the same issues, you will need to replace the main interior flex cable of the LG G2. Was your device touched by liquid? Liquid damage normally reveals itself by having multiple problems show up like you described. If your device was touched by liquid, you will need to get it cleaned before you complete any other repairs as your internal circuitry has started to oxidize. As an alternative, you can mail in your device, and let our technicians run a full diagnostics on your G2. This will allow us to figure out the precise problem, without needing to replace part after part. If you would like to send in your device for repair, simply fill out the form at: The good news is that you can replace the top glass only the digitizer on an LG G2, so parts for this repair will be less then if you needed to replace both your LCD and Digi. The bad news is that the LG G2 digitizer replacement is a very lengthy and involved. We strongly suggest sending your device to a technician for repair. If you are near one of our locations, just bring your device by one of our locations, or you can mail it to us at: I have a Lg G2. I was having a problem with trying to pull down my drop down notification bar from the top. I turned my phone off and on. When back on, there was a screen that said lcd hardware damaged and to use volume keys to answer phone calls. This is most likely a software error. Try restoring the phone to factory defaults to see if this will fix the problem. If you get the same message after a restore, then you are looking at replacing your digitizer. We do have the digitizers available right here online, or you can mail your device to one of our technicians for repair at: The computer will not recognize the phone either. I have a cordless charger that will charge the phone. I really want to be able to use a cord with it. I had an HTC Thunderbolt that had the same port and it went bad. If this has happened to my LG, can it be fixed? Something I can do? I do some computer repair and PSP repair so I have tools. Have you tried a different cable, or have you tried charging your phone without the Mophie case on? If you have tried both of these things, then you will need to replace the main charge port on your LG G2. The only difficulty here is the charge port is connected to the main internal flex cable that controls every function of your device. In addition, there are multiple revisions of this main flex cable depending on your model number for the LG G2. For this reason, we do not advise anyone attempt this repair unless you are percent confident in your skills as a mobile phone technician. It is a highly technical and risky repair. You are welcome to bring your device to any of our locations, or mail in your phone for repair at: So I dropped my phone over the weekend and cracked it. Now only half of the screen is working. I took it into a local repair guy who comes highly recommended and has excellent reviews, rather than try the repair myself. He thinks his replacement parts were defective and that the issue has nothing to do with the phone as there are no white lines with the stock cracked screen. For some reason I feel like I remember hearing about this issue on the occasional custom ROM. Just wondering what you guys thought. The lines have nothing to do with your cloud ROM hack. More than likely, he is correct, and he just had a couple of bad screens in a row. This happens to every repair shop as parts are mass produced. Now if this problem continues, it is possible your internal LCD circuit was damaged during the fall. Normally, this circuit comes off the board during the intial impact, but stays in place until the phone is opened. Now all of a sudden, every time I plug my phone in to charge it or use the sound jack, the screen goes black. The screen also will randomly go black once every 2 days or so just sitting in my pocket. Once the screen does go black, the notification light will flash either red or blue when I touch the screen. I found the camera still works, music still plays and I can even launch apps. To get my phone back to where I can see the screen I have to do a soft reboot. Is there a fix for this? Thanks Scuba Steve, If this problem is software related, back up all your important information, and then restore the device back to manufacturer default settings. Use your phone for a couple days without any apps, and see if the problem comes back. If it does, then you have a hardware related error, and you will need to replace your LCD screen. If your device works normally after the hard reset, you can then reinstall your apps one by one. If there is an application conflict, you will know after you install an app, and it kills your display again. I have change the digitizer on my LG G2, but the bottom of the screen is responding to the touch. All the screen responds except the bottom keys. I have tried with another glass, but have the same problem. There are a couple possibilities here: There may be something keeping your LCD from coming into close enough proximity with your digitizer, so your device is not registering your touch. There could be anything keeping the parts apart: Your main flex cable may have been damaged during the same fall that broke your screen, or it could have been damaged during installation of your new part. The LG G2 is controlled by one big internal flex cable. If this cable has been damaged, this would explain why you had the same problem on 2 different parts. Replacing your main flex will fix this problem. Your LCD may be damaged. The touch is picked up your outer digitizer, but if the LCD is damaged, it will not be able to sync your finger presses to the correct part of the LCD. You may need to replace your complete top touch screen and lower LCD before your device will work again. This troubleshooting will require you to get these three different parts, and swap them out until you discover what the problem is. We have most of the parts right here on PhoneDoctors. If you mail in your phone, our technicians will charge an up front diagnostic fee, and then once they discover the problem, they will give you a price quote for the repair before they swap out any parts. If you would like to do this, simply fill out the form at: When I turned it on, there are a bunch of vertical colored lines showing up with nothing else showing. Did I connect something wrong or is it a defective part? Sounds like a bad screen. When the damage happened is impossible to tell without seeing the device. Reattempt the repair from the beginning, and check for any signs of physical damage on the part. If everything looks fine, finish the repair again, and see if you have the same lines. If so, then you most likely have a bad part. So, I recently dropped my LG G2 and then I ordered a new LCD and Digitizer. I replaced the screens as instructed. I was also extra cautious with the flex cables and such. Do you think I maybe did something wrong? The LG G2 has one main internal flex cable that controls most of the functions of the device. It is possible as well that you have a battery that is no longer taking a charge, or a charge port that is not allowing your device to charge, and you simply have a dead battery. This is a long shot. Open your device, and reattempt the repair. Seal up your phone, and see if it works. If not, you can always mail in your device for diagnostic testing with one of our technicians at: Ok, my G2 fell out of my pocket and cracked. It happens to be the very top of the screen, so when I go to my camera I no longer have the option to switch between front and back camera modes or any of the other options. Is there any other way to switch the cameras? Your best solution at this stage, is to replace your screen. The LG G2 can be replaced as two different parts: This will get your device working again. Beyond this, there is not a known way to swap your cameras without your device fully functioning. I am on my 2nd LG G2; just started my service with Verizon. My phone has been fine until I noticed my lock screen is malfunctioning. I want a PIN, but for some reason when I set it to requiring a PIN, when I knock on the phone, it only allows me to swipe. Since you have all ready attempted the soft and factory reset to no avail, this is not simply a software glitch, but rather a "pure programming error". Take your device back to Verizon, and see what they can do about your device. Based on your run of bad luck with LG G2s, you may want to look at getting a different device all together. One side of the speaker is low, and the other side is higher. I can tell because I plugged the higher side with my finger, and the other speaker is lower. I realized this after the first week I had gotten it. Since your phone has been doing this since the day you got it, this is clearly an "out of the box" problem. Take your G2 back to where you got it, and let them know what is going on. They should be able to get you another G2 in exchange for yours. If you got your G2 from some other source, contact LG directly, they should be able to help you out with getting a replacement. Either one of these options will be your best solution as G2 parts are hard to come by and expensive at this time. Now, I have a couple of problems. First, the LG G2 started to black out when I tried to go to the main menu slide to unlock and it turned black. Second problem is when people call me, I can accept the call, but then it also blacks out. Then, I have to reset the phone again to make it work. Sounds like you have some type of a "short circuit" problem going on. The lower part of the G2 has a bunch of metal, antennas, and the like on it. You could try opening your device, and see if all your contact points are correctly seated. In addition, your LCD plug is covered with electrical tape or similar insulator adhesive when the phone is created. If this tape is gone normally removed during repair , then you will also have issues similar to what you are describing. You could go back in with some electrical tape, and recover those areas that need it. As an alternative, you can also mail in your device, and let a technician complete some simple troubleshooting for you. If you would like a technician to finish your device, simply fill out the short form at: I washed my LG phone, and let it dry as soon as I realized I had washed it. The battery has a light pink strip as well as a light pink strip behind the battery in the phone. Is this fixable with a new battery? You need to send your device in for a liquid damage cleaning. Once liquid any liquid comes into contact with a phone, the internal circuits start to break down. A new battery will get your device working for now, but without a thorough cleaning, it will soon be rendered useless later. You can mail your device to us for a liquid damage cleaning at: I have a LG G2, and have had it for about 6 months. All of a sudden about a week ago, my phone just started rebooting for no reason. It would freeze while I was doing something on it, and doing a constant reboot on just the LG screen; sometimes only once, sometimes it will keep going for 20 minutes. It gets very hot if it keeps it up for a long amount of time. I finally did a hard reset on my phone, and completely swiped it; it still continued to do it. It seems to be getting worse now though. I will be doing something, and then all of a sudden, it will freeze up, go black, and start the restart for how ever long it wants to. I am not sure what is going on; it worked fine for so long. Since your battery is getting hot, you may be looking at a battery that needs replacement. Your battery should not be getting hot for any reason, and the fact that it is, points to a power related problem. This could explain why your phone is randomly rebooting as well. Defective batteries can cause all sorts of power issues. The boot loop can happen due to software failure, but it can also happen if a battery lacks the power to fully launch your devices operating system. Start with replacing the battery, and see if that fixes the problem. If not, you may have an internal software failure. As you have all ready tried a factory reset, you might not be able to restore your device should the software have failed. Contact LG if the new battery does not work. Had to disassemble and reassemble one more time after that because, I got a piece of adhesive strip across the front camera. Since that reassembly, the external audio on the phone stopped working. No notifications, media, ringtones The earpiece audio works fine for phone calls. Not sure I have tested the headphone jack. It worked OK after the first reassembly. Are there specific connectors to check that impact this? I thought I had reseated every connector in an attempt to resolve this, but perhaps not. Unfortunately the phone was dropped yet again, so I need to replace the display once more. Any advice on what to check for the audio issue would be greatly appreciated! Since you have to replace the screen again, your best solution here will be to call one of our technicians as there are multiple things that can cause parts to act in various ways on the LG G2. Our technicians are available Monday thru Friday at 1. When you have the device apart, our techs will be able to walk you through several troubleshooting steps during your G2 repair. This will be your best solution to getting your device fixed. I replied to messages based on what I could see on the notification bar, they were received by the other person, but they simply would not show up. I restarted my phone, closed all open applications, let it die of battery use again and recharge, but nothing has worked. It sounds like your messages are being redirected to a downloaded app. Check all your apps, and see if they are in one of them. If not, your best solution will be to backup all your data on a computer or SD card, and then perform a restore to factory default settings. After the restore, do not download your apps. Let your phone run normally for a day, and see if the issue is resolved. If it is, reinstall your apps one by one. If this issue happens again, you will know which app did this to your phone. Hey, My LG G2, all of yesterday, was spazzing out, and acting demon possessed. When I tried, to open up Facebook messenger, it would close it and start spazzing out. This has never happened before. I tried resetting messenger several times to no avail. I even tried shutting it off for 30 minutes. Could this be an LCD digitizer malfunction? I also kept getting a message that said the LCD was damaged. Yes, it sounds like your LCD may be damaged this is mostly due to the message that you are receiving. However, if only the Facebook app is causing your device to "spazz out", then it sounds more likely to be an internal software error. Start with restoring your device to factory default settings back up your data first , and then try using your device normally. If everything works fine, try installing just the Facebook app, and see if your device becomes "possessed" again. If so, then there is an error with the app download, and you may need to do some type of software update or get a new phone all together before the app will work normally. If your device works normally, with no unusual activity, your original app download may simply have not installed correctly. You should be fine. If all the problems persist, then indeed you either have a bad phone which is possible, go see the place you got it from about a warranty replacement , or your LCD screen is going bad, and you should see about getting your screen replaced. We have screens available right here online, or you can mail in your device for repair at: I went to bed, and my phone was about to die. Then, I hear a low ringing noise in my charger part where you would plug into the wall. Would my charger be broken? Based on your description, it sounds like your charger may simply have gone bad. A new one should fix the problem. If your phone was acting odd in regards to the charging while using both your and a different charger, then you would be looking at an internal problem with the phone. Okay, long story short, I dropped my phone on concrete. Not on the G2 sadly. Most devices cannot have their parts swapped out individually, so most devices can only be repaired for several hundred dollars. The only way to get your touch function back up and running will be to replace your digitizer with a new one. My LG G2 LCD started with proper colors; within seconds, it went to bad colors, but all functions worked. I replaced the display assembly, but I am having the same issue. Any Ideas on what to check next? There are a couple ideas here: Reattempt the repair as something may simply not be fully plugged after your screen replacement. If the problem persists after re-repair, your main flex cable may be damaged, and not your LCD screen. You can replace the main flex on the G2, but you must make certain you get the same flex for your model number AND the same revision. Check your device for liquid damage. As the problem existed both before and after repair, you may be looking at internal circuitry break down. This is usually caused by some type of liquid exposure to your device. A thorough cleaning might yield results. As an alternative, you can bypass doing all this troubleshooting on your own by simply sending your device to one of our technicians. If the problem is something simple cleaning, or loose connection , as long as a part does not need replacement, the fee would only be for our technicians labor on your device. If a part does need replacement, our technicians will call with an estimate prior to repairing your device. If you would like to send your device to one of our technicians, simply fill out the short form at: I recently rooted my G2 using towel root, and I downloaded Autorec so I can flash custom ROMs. After flashing, if I ever turn off my screen or let it fall asleep; when I try to turn it back on, it just displays these white lines everywhere. I went back into stock [restore to factory defaults] but still rooted and they are still there. The only way to get back to being able to access my phone is to force restart it by holding the power button down for 10 seconds. It reboots and loads into the lock screen, then home screen fine, but then after turning off the screen, the white lines come back and the screen is gone again. There are a couple of possibilities here: Lines normally point to problems in the display layer of your screen, and usually replacing the screen will solve the problem. Rooting your device has caused your display software to change, and now your internal components are not syncing with each other. You can rule out the software bit by restoring your device back to factory default settings do NOT keep the root. If you still have the display errors after a full restore, then it is certainly a case of your LCD screen needing replacement. Rooting a phone changes the core software of the device. In fact, once a device has been rooted, it actually voids any sort of warranty that your device had on it. So at this stage, if the full restore and LCD replacement still do not solve the problem which one of them should , you will need to look into getting a new phone all together. If not, how much will it be to reapair? Your G2 needs a new digitizer, so long as you are not having any additional problems with your display screen as well. Warranty replacement will depend on what sort of coverage you got on your device. If you phone came from a service provider, there will be some kind of replacement fee if you have insurance on your device. If there is no fee, you can still get another phone, the cost will just be higher. The same is true if you contact LG directly. We sell do it yourself repair kits on our website for just the digitizer, so you can repair your device on your own. You can also mail in your device for one of our technicians to repair as well. If you would like us to complete the repair, simply fill out the short form at: Most of the time, the phone is a brick. The LCD is fine, since the phone does sometimes turn on. As your LCD seems to be fine based on your description of the phone sometimes working , you could be looking at some type of software related failure. As your device will not fully boot up most the time, this is usually related to a software glitch. As this issue happened after your device was dropped, it is unlikely this is a pure software error, but it is acting like it is software. Start with backing up your data, and restoring your device back to factory default settings instructions can be found in the blog above. If this fixes the problem, you should be set, if not which is likely , you are looking at another problem. As your device will work normally at times, you are most likely looking at loose internal circuitry. If this is the case, opening your device for repair will only kill your phone all together. The LG G2 does have one main central flex cable that controls the main functionality of your device. Replacing this cable may fix the problem. However, it is also possible that the damage was to your motherboard based on your description. If the reset does not work, you can attempt or we can do the repair at: It is doubtful the repair will fix the problem. Your best solution will be to look into getting a new device all together. Do you think it can be the main flex cable. You need to have your device serviced through a "Liquid Damage Cleaning" process. This cleaning will stop the break down of your circuits, and 8 out of 10 times, your device will start working again without any parts needing replacement. The back light is controlled by the LCD. If you do not have your device cleaned, all the internal parts will breakdown over time until either you replace every hardware component on the phone is replaced, or your motherboard fails; rendering the device useless. If you would like a technician to complete the process for you, simply fill out the short form at: If parts do need replacement, we will contact you with pricing prior to completing any repairs. My brother dropped my phone on the floor, and the screen is foggy. I can still see and typing works fine. How can I fix that? There are several possibilities: Your LCD back screen cover came loose, and now some of the light you normally see is bleeding into your device. You would have to replace your entire LCD screen in order to fix this problem. One of the circuits on your main flex cable inside the device has come loose. Your LCD plug has come slightly loose, and your picture is no longer sending a full strength signal. You could fix this by opening your device, and simply plugging your cable back in. As an alternative, you can always mail your device in to one of our technicians for repair. If you would like to do this, simply fill out the short form at: I switch my phone from sleep, and start using. Seconds later, the change in hue colors appear: I put my phone to sleep for seconds, then wake it up to use. After I use for a minute or so, the washed out color behavior appears again. I repeat the same step, the colors are normal and then again not normal. I have not dropped the phone, and everyone has agreed on the community that it is not LCD or digitizer, since the colors return to normal and the touch screen is also working. The phone is usable for a couple of minutes, until the washout colors appear and become annoying, that requires me to press the power button or double knock to make it sleep, and then wake it and keep using it until it happens again. What could be the culprit? It sounds like liquid damage. Even if you have not spilled anything on a device, liquid damage can still be the problem if you carry your phone in an armband while working out, a pocket while moving around, or a bag or backpack while traveling. All of these places can cause condensation build up inside your device, and that will cause your internal circuits to breakdown. Start by running your device through a liquid damage cleaning high intensity cleaning process using pure grade alcohol ; our technicians can do this if needed. If the cleaning does not fix the problem, you may need to replace your main flex cable on the G2. The main flex controls most of the internal features on your device, and it is possible that this cable has sustained some type of damage. This would explain the LCD discoloration as the main flex is no longer able to distribute power correctly. Our technicians can complete this repair as well. The G2 has an "auto detect" feature inside that is meant to tel you when a specific hardware component is failing. It could be, this sensor is not detecting the LCD problem as it is a slow process. If your LCD layer is damage which sounds like the case , the crystals will begin to split apart as your LCD heats up. This is why the problem comes and goes. Our technicians can complete all of these items, and run an additional diagnostic test on your device if you would like as well. If you would like us to handle the repair, simply fill out the short form at: The phone will not turn on. It was working fine before repairs. If anything is getting hotter then normal, you either have a bad connection inside your device, or the battery is failing. If a battery is not working correctly, it can cause numerous issues such as no display, no power, and overheating. Try a new battery, and you should be good to go. The second option, your main flex cable the "U" shaped one that everything plugs into is either not fully plugged in correctly could explain the phone not turning on , or was damaged by the same event that caused your screen to need replacement. Open your device, and double check your initial repair to make certain everything was fully plugged in, screwed in, set down, and so-on. If everything checks out, and your device shows no change at all, then you will need to replace the main flex inside your device. Our techs can take care of everything for you as well just in case you would like to opt for a technician. Just fill out the short form at: The YouTube link above explains my problem. I did not drop the phone, and I did not spill anything. Today, I realized the adhesive behind the screen was loose; almost all around the screen. What could be the problem, the layers behind the screen, or flex cables? With your screen displaying like this, there are one of 2 options: Your LCD flex cable has come partially unplugged. This easily explains why only half of your LCD is displaying correctly. Open your device, and check that all your cables are fully plugged in. Your LCD is damaged or defective. If all your cables are in place, and the problem is not going away, you will need to replace your LCD screen completely. Damage does not just come from drops and spills. Excessive pressure from any of the following sources can cause this type of problem: When I use the messaging app, it cuts together two completely different texts most often an old text I received from the same sender with the one newly sent to me. This sounds like a software problem. There are 2 things you can try: Simply uninstall the app, clear your temporary cache memory instruction above , and then reinstall the app. If the problem persists after this Try backing up your data to a computer, and then perform a restore to factory default settings. Then see if the issue is still there. If the problem is still there after these 2 steps, contact your service provider as something might be going wrong on there end. My Lg G2 takes forever to pick up mobile signal. Then all of a sudden, there is 4 bars! Is there anything I can do to speed up its recognition of signal? This problem could be an error in your device sending a signal to your network, but it could also be an error in your provider acknowledging your phone. Go to your service provider, and get a new SIM card this should be free. Overtime, SIM cards wear down, and this sort of problem happens. If this does not fix the problem, then ask your service provider to reset the connection from them to your phone. I heard that it could be an issue with my touch control. What do I do? And I have not received any error messages. What could it be? You have a dead spot in your digitizer. The good news, digitizers can be replaced by themselves on the LG G2, so the repair is less expensive then replacing the LCD and digitizer together. Once you replace your existing digitizer for a new one, you should be good to go. I managed to change the display panel, and the flickering was gone. After couple of days, the flickering came back again. The lower portion of the screen was completely filled with noise, and gradually it spread throughout the screen. Is it time to get the internal board replaced? There are 2 possibilities on your device: You may have just gotten a bad screen. Since your new display was not able to fully brighten, this is a strong possibility. A new screen should do the job. Your internal main flex cable may have been damaged. Since you had 2 screens respond in similar ways, it is highly likely that the underlying flex cable is the actual source of the problem. A new cable here could fix the issue. You may have a defective battery that has destroyed 2 different screens. It could be that your battery is overheating. This could also explain why 2 different screens starting acting in similar ways. Replacing your battery may solve the problem as well. On a side note, if none of these options work, then you are looking at a bad motherboard most likely. These cannot be replaced, and you will just need to get a new phone. I went back in to fix it, removed the antenna connections, and proceeded to disconnect the power supply from the logic board. I guess the tweezers completed a circuit because I saw sparks fly. Now the phone wont turn on at all; is all lost? You can try replacing the battery, however, odds are all is lost. Your tweezers did complete a circuit, and odds are, your device will not turn on again. I hope this is a easy fix. This is most likely a software related problem. Backup your data, and then before a restore to factory defaults. Before adding any apps to your device, try adding your pics to the contacts again. If it works, then it was most likely an app that caused a setting to change and block this feature. You will want to take your device back to where you got it, and see if they can get you another device. What is wrong, and how do I fix it? Try doing other things network related texts, phone calls, pics and see if you get the same error. If you do, then there is a connection error between your device and your network. If you are using WiFi, then you are looking at a WiFi issue on your device. If the problem is only with music, then you may be looking at a software error. Try restoring your device back to factory default settings instructions can be found above. This should fix the problem. If the problems persist after either or both steps, take it back to where you got it, and get another one. No sense in trying to replace parts on a device that is clearly covered under a warranty. My knock, knock is not working with my phone. The double tap feature is built into the digitizer on the LG G2. You can get this working again by replacing your digitizer, but your taking about a fairly expensive repair. There is not another way to get this feature to work again, so the cheapest option is just to roll without it. Since then, my speaker has been acting up occasionally. Could this have been caused from a mistake in the reassembly of the phone? Also, can it be fixed? Your microphone just needs to be replaced. The mic is found on the charge port flex cable of your device. Not unique, but specific. The only way to ensure you get the correct part will be to reopen your device, and check for the revision number on the charge port. This will ensure you get the correct part. You can also mail in your device and let one of our technicians complete the repair for you as well. If you would like this option, simply fill out the short form available online at: I have an LG G2. I can send messages; they will deliver to the person, but I will not always receive text messages back. The next time I talk to that person, he sends me screenshots that he did reply, yet I never received anything. He is an iPhone user, and I read somewhere that could be the reason why. Still, is their anything I can do to resolve this problem? Because Android and iPhone are 2 different operating systems, they use 2 different applications for their messaging. You can bypass this by having both of your install some type of third party app. Snapchat, Skype, and other messaging apps will allow you to communicate with folks that have an iPhone. As it stands right now, you will just keep "not getting texts" as Apple and Google are not nice to each other, and therefore, their customers suffer. My LG G2 is overheating at the rear keys and top of the phone. I experienced it after the update. Since you all ready did a reset, then the issue is not software related. Software can cause overheating if too many applications are running at the same time. The problem here is that your battery is going bad. The overheating is a clear sign of a defective battery. You can replace the battery on your own, or you can mail it in for a technician to repair at: I did a hard reset, and also downgraded to the previous ROM, but the same problem still exist. The device has not been dropped, or anything else to make it a hardware problem. It was working fine before the update. There is also a small lock symbol that appears on the quick window screen. The update killed your device. There have been numerous reports of this sort of problem on the LG G2. Take your device back to your service provider, or contact LG directly to see about getting a replacement phone. I have a VS G2, and my GPS takes 5 minutes to get even a weak fix; then loses a signal every couple of minutes. Is there a fix for this that will make it fully functional? Start with restoring the device back to factory default settings. Once this is done, check to see if the GPS starts working normally. If it does, then the problem was software related, and you should be good to go. If the problem persists after the restore, then the problem is inside the phone. Your GPS antenna is either malfunctioning, or it is damaged and needs replacement. My LG G2 works completely fine. How can I get my notification panel to work again? Have you downloaded any apps or updates recently? If so, try backing up your data, then perform a restore to factory default settings. If the problem is gone when using your device like it was out of the box, then an app changed some type of setting in your phone. From this point, simply reinstall all your apps one by one to ensure the problem does not come back. If the problem persists after the restore, then you likely have a digitizer your touch screen that is going bad. You will need to get the digitizer replaced before your device will work normally again. Anytime your touch screen fails to respond in certain areas, this is a clear sign of physical damage to the device. We sell do it yourself kits right here online, or you can mail in a device for our technicians to repair at: Could just be a simple bug. Go into your settings and change the time back to normal. If the clock slows down again, you can try backing up your data to a computer, and then restore your device to factory default settings. This should fix any lingering issue with running slow. The device seems to be working properly in almost every function. The problem is that when I leave the cellphone charging at night and then pick it up in the morning, my home screen changes to default layout settings, going back to the factory defaults. This only happens with the icons and shortcuts layout as it is the only thing that goes back to default. This is quite annoying as I have to re-arrange all the apps and shortcuts every day. Backup your data to a computer, then restore your device to factory default settings. It is possible that you downloaded something that is causing your settings to change. After the backup and restore, use your device without downloading any apps, and see if the problem continues. If the problme comes back, then you have an internal software failure of the device. Contact LG or your carrier, and see what thy can do about getting you another G2 or a different device all together as we suggest. Also, make sure you download the latest updates from LG a new patch came out a few days ago. This may fix this bug as you are not the only one who has reported this issue. I have a Sprint LG G2 white. There is only a black screen. Then the message "unfortunately, the camera has stopped" pops up. My phone was dropped, and I did have the screen and LCD screen replaced. Do I need to replace my cameras? Sounds like the cameras were simply not fully plugged back in during the repair of your phone. Take your device back to whomever repaired it, and let them know what is going on. They should go back in and fix the problem; provided it is not a software error. If you want to rule out software errors as the source for the problem, back up your data to a computer, then restore your device to factory default settings. If the problem goes away, then it was a software error that has been fixed. If the problem continues, then odds are the app is crashing because it is not able to acknowledge the camera. If you did the repair on your own, then new front and back cameras should get you going again if plugging them back in does not yield any results. My LG G2 is working fine, but when I unlock the device. The problem is when I type wrong PIN or Pattern, there will be a sound that comes out. The sound is like the shutter sound. I always silent my phone, but it is still happening, and I also disabled all haptic feedback features. Is this normal for an LG G2? Since you are not seeing a setting, it is possible that one of your other apps has caused this problem to happen. Remove your apps, reset your phone, and see if the problem continues. If it does, then you are looking at some type of software bug most likely. Check with LG, and make sure to download the latest patch updates for your phone. LG may all ready have a fix for this. If there are no updates, then this sounds is probably a feature. There may not be a solution as it is not affecting the functionality of your device. What is going on? The problem is with your proximity sensor on your device. First, try restoring your device to factory default settings information can be found in the blog above. If this does not fix the problem, then you have a hardware failure. The proximity sensor can be replaced on your device, but it is an extensive repair. You can always mail in your device and let one of our technicians complete the repair at: The knock on and the orientation are not working anymore. Both the knock on and orientation features are controlled by microchips on the motherboard. If these 2 items are not working, then you should look into getting a new device. These 2 items cannot be fixed, and motherboards cannot be replaced. Overheating is usually caused by defective batteries, but as you have 2 other problems that are motherboard related, it sounds like your phone was faulty from creation. I have not dropped my phone or gotten it wet, but all of a sudden, my phone starts opening random apps. If I leave it on a table and walk away, it will start scrolling on its own to different screens, opening up the weather app most of the time. I have restarted my phone several times, I have even installed the latest update that I put off originally for a month thinking it would fix the issue. This has been going on for 2. Have you tried a full factory restore on your device? Based on your description, this actually fits several viruses that Android phones can acquire from bad websites and apps. Back up your data to a computer, then restore your phone to factory default settings information can be found in the blog above. If the problem is gone, then the virus is in your data. You will have to re-add your contacts one by one, then delete the backup on your computer to ensure the issue is gone. If the full restore does not fix the problem, then you are looking at a manufacturing flaw on the device. Contact LG, and thy will get you a new phone; they created this problem from the beginning. Yesterday, I got an LG G2 and proceeded to flash the ROM. Everything was good with one exception. The screen after "waking up the phone", it had a faded white screen with lines in it every time. I did a system restore to just revert back to factory. I still had the issue with the screen. I noticed there was a T-Mobile update for the phone and ran it. After doing so, my phone is now stuck in recovery. Doing a restore or reboot just relaunches recovery mode. The LG G2 is specifically made to reject ROM tampering. The internal circuits are specifically designed to blow out once any software changes are made. For this reason, LG G2s can only be gotten from a specific carriers store. Try taking your device back to where you got it, and see if they can help you with getting another device. ROM flashing however, usually voids any sort of warranty that is on a device. Normally, carriers are designed to spot this, and will tell you to just purchase a new phone. This is a straight up motherboard failure due to a ROM flash on the phone, and sadly, no parts can be replaced to make the device work again. Anyone that says ROM flashes, patching, or modifications can be done simply has gotten really lucky. Their warranty is still voided, so next time LG sends down a software patch, their phone will likely shut down just like yours did. I replaced my LCD and digitizer after a broken display; everything went fine. Has anybody an idea what went wrong and how I can fix it? It sounds like your touchscreen may not have been fully plugged in, or it may have come loose during reassembly. The LG G2 has one main central flex cable, and if anything on this cable is not snug, then parts will act up after reassembly. Open your device again, and start with double checking all the connections in your phone. When you seal up your phone, make sure none of the plugs come loose. This may fix the issue. If it does not, then you are most likely looking at a bad screen. Contact your source for the parts, and see if they have a warranty policy in place that will assist with getting a new screen. My LG G2 used to be great! I think after an update, the proximity sensor changed or something. Now, whenever I make a phone call, my phone turns on and my face presses buttons the whole time. I had to send in for a replacement phone because the tap on function stopped working. I thought the new phone would work and all would be well. However, it has the same face-button pressing issue! So, it is not the phone, but maybe a setting? Do you have a fix for this annoyance? You are not the only one having this issue with their LG G2. The double tap feature and proximity sensors have been going out with the latest update. Sadly, your only solution here will be to contact LG or your service provider and see about getting another phone. If you get your device repaired by someone, this will void your warranty. The main concern here is that future software updates will cause similar problems on LG phones. Should this happen, a repair will fix your device now, but updates will most likely kill the device later. I just replaced the digitizer and LCD [on my LG G2]. When I powered on the phone, the notification light comes on, and I can feel the phone vibrate when I touch the bottom of the screen on-screen buttons ; however, the screen is blank. The LG G2 has one central flex cable that controls most of the functions of your device. Likely, something is loose on one of the connections on your phone. If anything is off on this part, odd things will happen to your device. Go back in, and reattempt the repair from the beginning. Take extra care to ensure every cable is fully plugged in. Also, there should be no resistance when you put your device back together. If there is, the stop and double check everything. If this does not work, then your main flex cable was likely damaged during the same event that caused your screen to need replacement. You will need to replace the main flex before your device will work fully again. My LG G2 will not install any new apps. In the app selection hut, there is nothing in the progress window. Any advice would be great. Restore your device back to factory default settings. If this fixes the problem, then your set. If it does not, contact your service provider, and make sure everything is good on their end. If the reset does not work, then something is up with your service. My phone was on vibrate and it vibrated off a chair onto the floor. I noticed that YouTube had no sound. Everything else is working fine. Your main speaker either came loose inside the phone, or broke during the fall. Start with opening your device, and double check all the internal connections to make sure everything is plugged in. If everything looks fine, then you have a damaged main speaker. Replacing this part should get you working again. I have just repaired my screen. Your phone is stuck in a boot loop. This means one of 2 things: Something inside your device is not fully plugged in to allow the power to fully run through the device and boot your phone. Open your device, and double check every connection. Then reassemble and see if it fixes the problem. The event that caused your screen to need replacement also damaged the internal motherboard of your phone. If this is the case if step 1 does not work then it is highly unlikely that the device can be repaired at all. We suggest sending in your device for diagnostic testing if option 1 yields no results. You can find a short form to mail in your device at: My G2 screen is broken and I am expecting a replacement g2. However, I need to uninstall some of the apps from my cracked phone. BTW, I need to remove a licensed app to be able to re-download onto the new phone. Once you setup your account on your new G2, you will be able to download it again for free. The digitizer and screen was replaced professionally, but the phone will not charge the battery. The phone acknowledges being plugged in but does not charge. Since your phone knows when it is plugged in, it sounds like your battery may simply not be fully plugged in. Take your device back to whomever fixed it, and let them know what is going on. As this is a problem that they created, they should get you taken care of. However, when the phone is on, it works just fine. I was out in the rain taking pictures, but I was under a covering and only small droplets got on the phone and I wiped them off every few seconds. The "knock knock" feature is controlled by the motherboard of the device. You should have your phone run through what is called a liquid damage cleaning. Normally after a cleaning, most devices resume full operation without any parts needing replacement. My LG G2 was low on battery so I plugged it in. It still feels warm though - maybe from charging? Is it completely dead? Should I just take it in to the store at which I purchased it? If you have insurance, or your device is under a warranty still, then yes, take your device back to where you got it, and get a new phone. This type of battery failure should not happen until after the first full year of using a phone batteries degrade, so issues after a year are expected. On a side note, it sounds like, when you plugged in your phone, the device did not acknowledge that it was plugged in. This would explain why your battery just died. Second option is that your battery was so dead that it would not accept a charge at all. Either way, this should not have happened with your device, and is clearly a sign of a manufacturers defect. Take it back for a new one. When I perform a soft reset the screen is back to normal for a few minutes and then it "cuts off" again. Does anyone else have a similar problem? As a soft reset fixed this problem for a while, it sounds like it is software related. Try restoring your device back to factory default settings, and see if this fixes the problem. If it does, then your set. Odds are, a setting has been changed by some sort of external source android phones can get viruses just like computers. If the reset does not fix your phone, then you are looking at a motherboard failure on the phone. Contact LG or your service provider and they should be able to get you into a new phone. The LG G2 has one, central flex cable that controls almost everything on your device. Odds are, this cable was damaged during the same event that caused your screen to need replacement. As LG does not use any sort of protectors inside the device, outer impacts can often cause interior damage to the phone. Once your phone has a new screen on it, you should be good to go. I replaced the digitizer a few months ago, and now like I said there are red green blue yellow and all color spots all over the screen, does it really need replaced? Yes your screen does need to be replaced. As you replaced it before, it is possible that you have a defective screen. Contact your source for the parts, and see if they have a warranty that will cover your part. I had dropped my phone and shattered the screen. The phone worked fine, minus the top half of the screen where it shattered. However, the screen stays all black. The LED notification light does change colors though. The power button seems to get a little hot too. There is a main flex cable that controls every function on your device. Normally, any excessive heat after a repair usually means that this main flex cable was damaged during the same event that caused your screen to need replacement. Power runs through this cable to every other portion of the phone. The overheating is a clear sign that power is not being distributed correctly, and therefore something is wrong with this flex. If you can find a replacement, and would like to do the repair on your own, you certainly can. Replacing this flex does involve every function of your device, so we do have technicians that can compete this repair if you would like as well. If you would like a technician to fix your phone, simply fill out the short form to mail in your device at: I press the power button and will not start its 6 months old. A replacement should fix this issue. It is possible that this is a hardware failure as well since the charging error happened before the device stopped booting. Once you try a new battery, if the device turns on, then reset your device to ensure it is not a software glitch. If the new battery does not fix the problem, then you will need a new phone. You need to have your device run through a liquid damage cleaning. A good cleaning will normally allow your device to resume full operation without any parts needing replacement. Should the cleaning show a part needs to be replaced afterward, our technicians and most repair shops will give you a discount toward the repair. Based on your description, you may need both the cleaning, and a new battery. I forgot my phone at home and I work 10hr shifts It was left on the charger while I was at work. I came home and my screen was spasing out tapping on apps on its own and barely letting me tap anything screen most of he time my taps on the screen is unresponsive.. Please help me fix it. This problem keeps happening on many G2s. Take your phone back to your service provider or LG and this time, see if they can get you back into a different phone all together. There is one central flex cable that controls most of the internal workings of your G2. If this cable is not plugged in correctly, or was damaged during the same event that caused your screen to need replacement, then you will need to replace this part in addition to your screen. My G2 started playing the sound for all vids through the ear speaker instead of the loud speaker that it normally plays through. Any help would be greatly appreciated! This is a setting inside the G2. The G2 does have some software bugs, so it is possible that this was just a quirk that appeared. The other option, apps can sometimes change internal settings if they are either not installed correctly, or if they are "bad apps" that corrupt internal settings. A third option, browsing around on the internet without an antivirus program on android devices can lead to your phone picking up a virus. Whatever the case here, a factory restore should fix the problem. I have just replaced the digitiser on my G2 D and the phone boots up fine and does everything it should apart from pick up a phone signal. I have checked both the black and white coaxial cables and they seem to be secure and in the right connections white - above and below the battery. Black - above battery and white connection , bottom connection is in the bottom right hand corner. If your phone is not picking up a connection at all, then odds are, something is going on with either your SIM card, or your SIM Card Reader. Double check the parts in this area, and make certain everything is plugged in. If it is, then call your service provider, and see if they can reset the connection to your device. If neither of these helps, try restoring your device back to factory default settings. Internal calibration errors are common on the G2 post repair. Photos come out looking very dim an washed out. I need to replace that bit of glass. Do you sell this part? Do you know where I could get it replaced? The cover of the main camera is likely only sold as part of the complete back door cover assembly. We do not sell the part, so eBay may be your best source for this. I have an LG g2 with a broken screen that will not allow me to use the touchscreen any longer and airplane mode is turned on is there anyway to turn airplane mode off? There is not a way to turn off this feature if the touchscreen is not working. You will need to replace your digitizer before you can alter settings again. My LG G2 screen turns on randomly by itself very frequently for no reason. My sms ringtone also half rings randomnly as well for no reason and the screen turns on at the same time yet I did not receive anything. A full reset did not change this. Neither did sending it to be repaired. I just got it back from being repaired and no changes it still does these bugs. Please help if you can. The LG G2 series phone has had major software issues like this. As the reset did not work neither did repair , it sounds like your motherboard was faulty from the start. Your best option here will be to contact LG, and see if they can get you into a new phone. Since your device has been previously repaired, they may say your warranty has been voided. If this is the case, you may just need to buy a new phone all together. If you check everything inside your phone, and there are no visible signs of damage or bad connections, then likely this main flex was damaged during the same event that caused your screen to need replacement. Once you swap the main flex out for a new one, you should be good to go. Hi, My screen went "fuzzy" two da ago, and I take really good care of it. If your screen is blurry, then you have a damaged LCD screen. The LG G2 is not that bad to repair compared to other devices. You can purchase a DIY kit right here online, or you can mail in your device for a technician to repair at: Is there a way to stop it? There should be a setting either in your main menu, or in the web browser that should disable this feature. If not, you can always reset your device back to factory default settings. This will certainly clear the problem. Just make sure to backup your data first. Recently just got my LCD and digitizer replaced due to the old one breaking. The repair was successful but the screen is raised along the top, bottom and one side of the screen. The glue has not held in that area and is so raised that I can easily put my nail in and raise the side even further! What is the quickest and most cost effective way of solving it? If you used glue to attach your screen down, then it is the residual glue that is keeping your screen from setting flush. You may need to redo the repair. Our technicians use double sided tape to hold down components as it is far less obtrusive then glue. Be careful when removing the old glue however, it has a tendency to tear internal parts when it comes out. After using the tape, place 2 rubber bands around your device along the top and bottom for 24 hours. This will normally seal any gaps that are left over. Also, if your main frame was bent during the initial event that caused your screen to need replacement, then you may need to bend your screen back into place as well. My LG G2 D never had any software issues, until I recently replaced the screen and digi. Now the device is not able to turn on for longer than a second then just says zero battery and shuts off. It turns on only for a few seconds says zero battery and boot loops again super slowly. I rechecked to make sure all cables where connected internally and the repair still looked perfect. I left it on the charger for hours and still no change just in case it was super dead. I also tried multiple hard resets and chargers, Would appreciate some advice. There are 2 possibilities here: Something happened to your battery to cause it to completely loose any charge within it. The electrons can not move anymore, and a new battery should fix the problem. Your main flex cable was damaged during the same event that caused your screen to need replacement. The G2 main flex controls almost every function inside your device. If a new battery does not fix the issue, then replacing your main flex will be the next step. I just got my LG G2 phone from Verizon on July 23rd. Verizon is worthless on this subject. Any ideas on how to fix? If all your other data based items photos through email, web browsing, and such are working, then you simply have some sort of block on the phone. This could be due to the person you are sending to cannot receive what you are trying to send. The other option is that Verizon has something messed up on their end. Try a full reset on the device, and see if that fixes the problem. If not, take your device back to Verizon, and if they cannot figure out the issue, then ask them to get you into another phone. As you got this one recently, it should be well under the warranty. My LG G2 all of a sudden switched off but it will not turn back on? Tried USB charging plus standard plug charger. Any advice would be appreciated. Sounds like you just have a dead battery. Replacing this part should solve the problem. If you still have a warranty on the phone, then we suggest getting a new device via your warranty as the LG G2 seems to be developing software bugs with use. Hence the reason LG has been quick to launch the G3. So I replaced the lcd and digitizer on my lg g2 now when I power it on the screen just shows a lot of little pixels and there is a black bar across the top. Sounds like the screen you got may be bad. However there are a few things to try first. Reattempt the repair, and make sure everything is fully plugged in. Check to see if any other parts were damaged by the event that caused your screen to need replacement. If your phone got wet, you need to get it cleaned. If none of these steps help, then you may have a bad screen, or you may need to replace your main flex cable in your G2. This one central flex cable controls most of the main functions of your device. If this cable was affected, then even a good screen will not work correctly. The camera lens can be replaced on its own without having to remove a ton of parts. After trying to set up Call Forwarding on my LG9 phone, I can no longer get incoming calls. Everythng else works fine: Reset your device back to factory default settings, and see if the problem goes away. If it does, then your set, and the problem was just a software bug. If the problem is not gone, then contact your service provider as your call forwarding may have accidentally blocked the incoming calls. Your service provider should be able to assist you in this better then we can. It started out as just a small area in the top right area of the screen, not too noticable, but within a few weeks the whole upper half of my LCD is more or less useless. I can still see everything on the area that is unresponsive, just that when i touch the area which is still growing apparently it does not respond to anything I do. I have read a few forums and seen that this is a widespread problem with the G2 model, that may be software related, and that there may be an update released to fix this. Any ideas on how i can fix this problem? This is a common problem on the G2, but sadly this software "glitch" actually results in the hardware component going bad. If your device is still covered by a warranty, then take it back and get a new phone. If not, then you can replace the screen, and your device should work again. Keep in mind that the G2 is riddled with software problems like this. If your warranty is voided as repairing your device does , then any future problems, you will be forced to repair the phone instead of getting it replaced. I have an Lg G2. This phone is amazing, but sometimes it will just randomly crash, and the keyboard is really dlayed on the web, and on kik. Can you please tell me, if anything, what to do? I have already soft reset it multiple times. The G2 is riddled with software glitches. Try restoring your device back to factory default settings. If the problem goes away, then your set. If it does not, then look into getting a different phone. Once a G2 picks up a software glitch, then they tend to come back. Reattempt the repair from the beginning. If you get the exact same issue, then there are 2 possibilities: Your digitizer is thinner then it should be defective part , and this is why you have the error. Contact your source for the parts, and see if they have a warranty in place that will cover this part. Your main flex cable inside your device was damaged during the same event that caused your screen to need replacement. If a new part does not solve the problem, then replacing your main flex will the be the next step. You can always mail in your device for repair with one of our technicians at: I just replaced the LCD screen on my LG G2. When I hit the power button to turn in it on, it vibrates for a quick second and nothing lights up. If I hold the power button it just pulse vibrates as like counting in seconds and nothing happens. Same thing happens if I plug in the charger. Some help would be awesome. If your certain everything was plugged in correctly, then your device may have a damaged main flex cable. This part controls almost every function inside your G2. There are also no protective shields inside the G2 to stop pressure to this part when it is dropped. The main flex cables are revision specific, so if you are uncertain which one to get, you can always send in your device for repair with one of our technicians at: The LG G2 has plenty of software bugs like this one. If this does not solve the problem, call your service provider to make sure there is not a bug on their end. If neither options fixes the bug, then talk to your service provider about getting a new device all together. My g2 has begun to occasionally" black out" my home, settings, and back button toolbar on the bottom of the screen, preventing me from returning to my home screen or closing out of many applications. This only happens when I have an app, messaging, my camera, etc open. When I turn it off and back on again, the toolbar will reappear. The G2 has tons of software bugs like this. Start with restoring your device back to factory default settings. If this does not work, then you may want to talk to your service provider about getting into a different phone. LG G2 smashed screen professionally replaced. Took back once when other chargers did not work. They checked things and said to use LG charger only. That worked for short time. Since then power charging issues. Phone only charges when completely off. Have seen occasional message to move phone to current location because phone too hot or too cold to charge, but temp is normal. The main flex controls every function of the G2, and as the G2 does not use protective shields inside the phone, the main flex is usually damaged at the same time a screen is. The main flex cable is revision specific, so if you are uncertain which revision you need, we suggest sending in your device for a technician to repair at: So, I tried to SOFTWARE UPDATE my LG G2 on its hidden menu.. Your LG G2 has corrupted software, and is now stuck in a boot loop. There is nothing you can do to fix it. Take your device back to your service provider or contact LG, and see what they can do about getting you into a different phone. The screen is craked and the phone still works. But when i connect the charger and its full charge, i leave the charger on and its working but when i take out the charger it works fine in 1 minute but shuts off. When i turn it on again it says LG and shuts off. Sounds like your main flex cable was damaged during the drop. The main flex in a G2 controls almost every function on the device, and it is not protected by any internal shielding. So when a G2 is dropped, it usually will damage the main flex as well. The main flex is revision specific, so make sure you order the correct part if you would like to repair your device on your own. Otherwise, you can always mail in your device for repair with one of our technicians at: I may have ripped the foam attatched to my phone. It actually sounds like your main flex cable was damaged during the drop. The main flex is your large "U" shaped cable inside that phone that has your charge port, and almost every other component attached to it. Since the G2 does not have any protective shields over this cable, drops usually cause enough external pressure to damage this flex. When this happens, all sorts of problems arise from there. You can certainly replace this part on your own, or you can mail it in for a technician to repair at: If you repair your main flex on your own, make certain to get the same revision type as you have now. There are multiple versions of this main flex for each model of the G2. I recently took a swim with my phone in my pocket. It has functioned fine after drying and cleaning connectors that I could see after removing the back. Sometimes squeezing the phone seems to get it to turn back on but not consistently. In addition, you will need to have your device professionally cleaned. If this is not done, the internal circuits will continue to breakdown, and you will either have to replace every part as the stop working or replace the entire device once it stops all together. You can always mail in your device for a technician to clean and repair at: Hello guys, recently my LGg2 started making some weird things like: When i press the Turn On Button it takes over 5 secs to open the screen. I will appreciate any kind of help: Phones are just like small computers, except the only way to "defrag" them is to completely restore then to their defaults. After the restore, you can always add your information back onto the device. Found my LG G2 not turning on, but flash light is turned on constantly. Do you have any ideas on what could be the problem? If the battery is not the cause, then your main flex cable inside the device could be the culprit. Main flex cables are revision specific, so make certain you order the correct part. You can always mail in your device and let a technician repair it at: I recently had my G2 LCD and digitizer replaced. The main flex cable may have been damaged during the same event that caused your screen to need replacement. The main flex is often damaged during drops, and it controls almost every function inside the G2. The main flex is revision specific, so make sure you order the correct one if it comes to that. Hi there, my making a phone call display has changed. When I make a phone call and choose the no. I want from contacts the phone display becomes very small. Try resetting the device back to factory default settings. After the reset, try using your phone without adding on any of your data. If this your device still does not work, then contact LG or your service provider to see what they can do about getting you a new phone. If the problem is gone, but comes back after adding your apps, then you have an app that is changing a setting. Remove your apps one-by-one till you find the problem. I cracked my screen on my lg g2. I ordered the screen and digitizer from amazon. In the course of replacing the parts I damaged the board at the bottom of the phone where the charger plug sits. While trying to remove it I bent the board. I was able to complete the "fix". Heres the problem now. The phone is not sealed properly at the bottom of the phone. The touch screen works when it wants to. Phone calls are miserable the screen goes black. I cant hang up from the call. If the touch screen isnt working I try to push the power button the screen will come on and go off if i repeat this several times i usually get it to stay on. The part that was bent is actually one long flex cable inside the device called the main flex. This part controls every function of the G2. Once this part is replaced, you should be good to go. I dropped my LG G2 in water and it seems to be working just fine, except for the fact my screen brightness no longer works. It stays the same dimness, and I am unable to change it. You were very fortunate that it is all that happened in this case; usually most water-damaged devices see damage to the charge port or related parts too. If the water fused a circuit or two on the board, it may be disrupting this part of the software. Is there anything I can do to fix this? It may be a sign that the main flex is wearing out or that a part is loose on the inside. With the design of the LG G2, the components are not as secure as you might see in a Samsung or Apple device. However, as a general rule, it is advised not to use the device while it is on a charger; it runs a serious risk of damaging the phone or causing personal electric shock. I have an LG G2 that I purchased last November. It has always been in a case and treated well, but I believe I need a new screen digitizer, but want to make sure before I purchase. Otherwise, the touch screen works for most things. Also, sometimes my phone will flip screens and glitches out from time to time. After a while it stops after I reset it and redo calibrations on it. Yesterday, for the first time, I saw a page on my phone that said the lcd was damaged. The screen is not cracked and I can see my pages fine. Is this all fixed by the touch screen digitizer? If so, is it fairly easy to install? Yes, it sounds like you are looking at a new digitizer. The most difficult part of the repair is removing the adhesive. There are different ways to do it. Warming up the adhesive will loosen it, and most likely keep it available for re-use. The danger is applying heat for too long; even our technicians have to be very careful. No more than 4 to 5 seconds at the most.
Проблемы c сотовым телефоном LG G2 D802
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