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reneeb / Kernel_Config_Files_TicketHistoryGet.xml
Created February 8, 2017 16:25
<?xml version="1.0" encoding="utf-8"?>
<otrs_config version="1.0" init="Config">
<ConfigItem Name="GenericInterface::Operation::Module###Ticket::TicketHistoryGet" Required="0" Valid="1">
<Description Translatable="1">GenericInterface module registration for the operation layer.</Description>
<Group>GenericInterface</Group>
<SubGroup>GenericInterface::Operation::ModuleRegistration</SubGroup>
<Setting>
<Hash>
<Item Key="Name">TicketHistoryGet</Item>
<Item Key="Controller">Ticket</Item>
@reneeb
reneeb / optgroup.html
Created October 28, 2016 12:10
Optgroup
<html>
<head>
<script type="text/javascript" src="https://code.jquery.com/jquery-3.1.1.min.js"></script>
</head>
<body>
<select id="s1">
<optgroup label="en">
<option value="1">en1</option>
<option value="2">en2</option>
</optgroup>
@reneeb
reneeb / SearchFields - Customer
Created October 21, 2016 08:55
SearchFields - Customer
$Self->{CustomerUser}->{CustomerUserSearchFields} = [ 'login', 'first_name', 'last_name', 'customer_id', 'fax', 'CONCAT( first_name, " ", last_name )' ];
@reneeb
reneeb / CI-Config
Created October 6, 2016 14:02
{
Key => 'CronData',
Name => 'Cron data',
Searchable => 1,
Input => {
Type => 'Text',
Size => 50,
MaxLength => 50,
Required => 1,
},
@reneeb
reneeb / Kernel_System_PostMaster_Filter_CustomerByPhone.pm
Created August 24, 2016 16:17
# --
# Kernel/System/PostMaster/Filter/CustomerByPhone.pm - the global PostMaster module for OTRS
# Copyright (C) 2016 Perl-Services.de, http://perl-services.de
# --
# This software comes with ABSOLUTELY NO WARRANTY. For details, see
# the enclosed file COPYING for license information (AGPL). If you
# did not receive this file, see http://www.gnu.org/licenses/agpl.txt.
# --
package Kernel::System::PostMaster::Filter::CustomerByPhone;
@reneeb
reneeb / link_modules.sh
Created July 17, 2016 15:57
@reneeb
reneeb / member_of.pl
Created July 5, 2016 12:59
#!/usr/bin/perl
use 5.010;
use strict;
use warnings;
use Net::LDAP;
use Net::LDAP::Entry;
my ($server,$bindDn,$password) = ('127.0.0.1', 'cn=root,c=de', 'secret');
@reneeb
reneeb / CustomerCC.xml
Created June 21, 2016 08:12
<?xml version="1.0" encoding="utf-8"?>
<otrs_config version="1.0" init="Config">
<ConfigItem Name="AutoResponseNoCustomerCc" Required="1" Valid="1">
<Description Translatable="1">If this option is set to 'Yes', the customer won't be added to the Cc recipients for auto responses.</Description>
<Group>Ticket</Group>
<SubGroup>Core::PostMaster</SubGroup>
<Setting>
<Option SelectedID="0">
<Item Key="0" Translatable="1">No</Item>
<Item Key="1" Translatable="1">Yes</Item>
@reneeb
reneeb / OwnDashboard.xml
Created June 17, 2016 10:19
<?xml version="1.0" encoding="utf-8"?>
<otrs_config version="1.0" init="Config">
<ConfigItem Name="DashboardBackend###0123-TicketSAPQueue" Required="0" Valid="1">
<Description Translatable="1">Parameters for the dashboard backend of the new tickets overview of the agent interface. "Limit" is the number of entries shown by default. "Group" is used to restrict the access to the plugin (e. g. Group: admin;group1;group2;). "Default" determines if the plugin is enabled by default or if the user needs to enable it manually. "CacheTTLLocal" is the cache time in minutes for the plugin. Note: Only Ticket attributes and Dynamic Fields (DynamicField_NameX) are allowed for DefaultColumns. Possible settings: 0 = Disabled, 1 = Available, 2 = Enabled by default.</Description>
<Group>Ticket</Group>
<SubGroup>Frontend::Agent::Dashboard</SubGroup>
<Setting>
<Hash>
<Item Key="Module">Kernel::Output::HTML::Dashboard::TicketGeneric</Item>
<Item Key=
@reneeb
reneeb / currency.pl
Last active June 13, 2016 12:41
#!/usr/bin/perl
use v5.010;
use strict;
use warnings;
use CLDR::Number;
my $cldr = CLDR::Number->new( locale => 'es-ar' ); # Argentina