Diagnostic script for TotalSpaces2

README.md

This is a simple shell script which will hopefully diagnose your situation.

1. open /Applications/Utilities/Terminal.app
2. execute:

curl -sL https://gist.github.com/sdsykes/0df8617285b03508e9150448c73a5427/raw/tsdiag | bash

3. Find the output file on your Desktop and email it back to me (support@binaryage.com). Please don't post the file on our forums.

tsdiag

#!/usr/bin/env bash

umask 0077

cd ~/Desktop

tsdiagname=tsdiag.$$
tsdiagd=~/Desktop/$tsdiagname
mkdir -p "$tsdiagd"

set -e -o pipefail

LIBRARY_OSAX=/Library/ScriptingAdditions/TotalSpaces.osax
SYSTEM_OSAX=/System/Library/ScriptingAdditions/TotalSpaces.osax
TS_APP=/Applications/TotalSpaces2.app
FS_BUNDLE=/Applications/TotalSpaces2.app/Contents/Resources/TotalSpaces.bundle

# - helpers -------------------------------------------------------------------------------------------------------------

read_osax_info_key() {
  local info_plist_path="$1/Contents/Info"
  set +e
  defaults read "$info_plist_path" "$2" 2> /dev/null
  set -e
}

check_bundle() {
  local osax_path="$1"
  if [[ ! -d "$osax_path" ]]; then
    echo "$osax_path not present" >>"${tsdiagd}/check_bundle.txt"
  else
    BUNDLE_IDENTIFIER=$(read_osax_info_key ${osax_path} CFBundleIdentifier)
    BUNDLE_VERSION=$(read_osax_info_key ${osax_path} CFBundleVersion)
    echo "$osax_path $BUNDLE_IDENTIFIER $BUNDLE_VERSION" >>"${tsdiagd}/check_bundle.txt"
  fi
}

# - entry point ---------------------------------------------------------------------------------------------------------

echo "This program will gather diagnostic information about your system, and store it on your desktop ready for sending to BinaryAge. We do not collect any personal data, and the information is only used for diagnostic purposes."

# echo "Press ENTER to continue, or CTRL-C to quit."
# read enter

echo Working...

echo "Date: " `(LANG=C;date '+%Y/%m/%d(%a) %H:%M:%S %z(%Z)') 2>&1` >>"${tsdiagd}/vers.txt"

sw_vers >>"${tsdiagd}/vers.txt"
echo ...

set +e
csrutil status >>"${tsdiagd}/csrutil_status.txt"
set -e
echo ...

ls -l /System/Library/ScriptingAdditions >>"${tsdiagd}/ls_system_scripting.txt" 2>&1
ls -l /Library/ScriptingAdditions >>"${tsdiagd}/ls_library_scripting.txt" 2>&1
set +e
ls -l ~/Library/ScriptingAdditions >>"${tsdiagd}/ls_user_scripting.txt" 2>&1
set -e
echo ...

check_bundle "$LIBRARY_OSAX"
check_bundle "$SYSTEM_OSAX"
check_bundle "$TS_APP"
check_bundle "$FS_BUNDLE"

tsprefs=~/Library/Preferences/com.binaryage.TotalSpaces2.plist
[ -f "$tsprefs" ] && cp "$tsprefs" "$tsdiagd"

cp -R ~/Library/Logs/DiagnosticReports "$tsdiagd"
cp -R /Library/Logs/DiagnosticReports "${tsdiagd}/SystemReports"

df -hl >>${tsdiagd}/df.txt 2>&1
ps auxww >${tsdiagd}/ps.txt 2>&1
top -l1 > ${tsdiagd}/top.txt 2>&1
last > ${tsdiagd}/last.txt 2>&1
echo ...

tail -2000 /var/log/system.log >"${tsdiagd}/system.log" 2>&1

## 5 days back
log show --last 5d --predicate 'processImagePath contains "TotalSpaces" or processImagePath contains "Dock" or processImagePath beginswith "/Applications/TotalSpaces" or processImagePath beginswith "/System/Library/CoreServices/Dock.app"' 2>&1 | bzip2 >${tsdiagd}/asl.log.bz2


tarfile=tsdiag.$$.tar
tar -cf "$tarfile" $tsdiagname
gzip -9 "$tarfile"
/bin/rm -rf "$tsdiagd"

echo Diagnostics are in tsdiag.$$.tar.gz on your desktop. Please send the file to support@binaryage.com

exit