Skip Moore skipjac
skipjac
/ gist:7342375
Created
November 6, 2013 19:16
example of ticket.save function for required fields.
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| onTicketSave: function(){ | |
| if(custom_field_A === 'apple'){ | |
| if (custom_field_B === ''){ | |
| return "please fill out custom field b" | |
| } else if (custom_field_C = ''){ | |
| return "please fill out custom field c" | |
| } else { | |
| return true; | |
| } | |
| } |
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| <script> | |
| $(document).ready(function(){ | |
| (function(){ | |
| $('option[value="641"]').wrap('<span class="hide-option"></span>'); | |
| var isCust; | |
| function isCustomer(element, index, array){ | |
| return (element === 'paying'); | |
| } | |
| HelpCenter.user.organizations.forEach(function(x){ | |
| isCust = x.tags.some(isCustomer); |
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| function getParameterByName( name,href ) | |
| { | |
| name = name.replace(/[\[]/,"\\\[").replace(/[\]]/,"\\\]"); | |
| var regexS = "[\\?&]"+name+"=([^&#]*)"; | |
| var regex = new RegExp( regexS ); | |
| var results = regex.exec( href ); | |
| if( results == null ) | |
| return ""; | |
| else | |
| return decodeURIComponent(results[1].replace(/\+/g, " ")); |
skipjac
/ find_promoted_artilces.hdbs
Created
December 24, 2015 06:50
Find promoted articles in a single category using zendesk curly bars
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| {{#each categories}} | |
| {{! CMS promoted articles }} | |
| {{#is id 202178748}} | |
| <h2>{{name}}</h2> | |
| {{#each sections}} | |
| {{#each articles}} | |
| {{#if promoted}} | |
| <li> | |
| <a href="{{url}}">{{title}}</a> | |
| </li> |
skipjac
/ hideElements.css
Last active
December 23, 2015 23:29
Show and hide the "My activities" and "Submit a request" in Zendesk HelpCenter based on Organization tags. Place the code from the hideElements.css in the CSS tab of the theme page. And place the code from showElements.js in the JS tab right after the line ```
$(document).ready(function() {
```
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| /* ==================================================== | |
| things to hide at start up | |
| ==================================================== */ | |
| a[href$='requests/new'], .my-activities, #user-menu .my-activities { | |
| display: none; | |
| } |
skipjac
/ gist:6503004
Created
September 9, 2013 23:38
Hide submit a request and check existing requests from Anonymous users
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| if(!currentUser.isAnonymous){ | |
| $j('.tab_new').show(); | |
| $j('.tab_requests').show() | |
| } |
skipjac
/ deferappFunction.js
Last active
December 21, 2015 08:18
defers in zendesk apps http://underscorejs.org/#defer
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| events: { | |
| 'app.activated': 'appActivated', | |
| 'ticket.form.id.changed': 'hideCustomField' | |
| }, | |
| appActivated: function() { | |
| this.hideCustomField(); | |
| }, | |
| hideCustomField: function() { |
skipjac
/ hide-fields-on-group.js
Created
May 2, 2013 20:25
This is a Zendesk Classic widget that will hide ticket fields and then only show them with the agent is part of a allowed group list
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| jQuery(document).ready(function() { | |
| //list of fields to hide | |
| var options = ['#ticket_fields_139051']; | |
| //groups allowed to see the fields | |
| var allowGroups = [88054]; | |
| //function to hide a array of arrays | |
| var hide = function(){ |
skipjac
/ gist:5413817
Created
April 18, 2013 15:49
change the value of Zendesk nested dropdown No Selection label
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| $j('span#title-tagger-147685').text('skip is 3113t'); | |
| $j('#drop-list-tagger-147685 li.link').each(function(){ | |
| if($j(this).data('value') === '') { | |
| $j(this).text('Skip is 3113t'); | |
| } | |
| }); |
skipjac
/ zendeskrequire.js
Last active
December 16, 2015 07:38
use to make sure all the fields in zendesk are available
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| //place these right after return | |
| currAttempt : 0, | |
| MAX_ATTEMPTS : 20, | |
| events: { | |
| 'requiredProperties.ready': 'whatever' | |
| } | |
| // | |
| init: function() { |