GitHub is an awesome place to work.
We help companies and organizations succeed with GitHub so they can build better software, together. Account Managers at GitHub work to develop, manage and grow relationships with GitHub’s existing customer base of businesses. This includes guiding customers through renewal and upgrade processes while providing outstanding customer service around GitHub and GitHub Enterprise. We care about customer success and customer service, and we're extremely passionate about the quality of our work. If you enjoy developing and maintaining customer relationships with small, medium, and large organizations, you might be a fit for the GitHub Account Manager role.
Core Responsibilities Include:
- Maintain and nourish a strong relationship with GitHub’s existing customer base of companies and organizations.
- Work with our customers to ensure they are maximizing GitHub’s products and achieving success.
- Guide customers through renewal process including proactively contacting customers