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| I, [2018-07-25T10:37:36.948347 #18139] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:37:39.544023 #18139] INFO -- : Migrating to FixedTwitterTicketArticlePreferences5 (20180628000001) | |
| I, [2018-07-25T10:37:40.343662 #18139] INFO -- : Migrating to Issue2019FixDoubleDomainLinksInTriggerEmails (20180716060129) | |
| I, [2018-07-25T10:37:40.408547 #18139] INFO -- : Migrating to AddConfidentialToDoorkeeperApplication (20180719104748) | |
| I, [2018-07-25T10:37:44.636104 #18253] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:37:52.372353 #18273] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:40:47.026596 #18355] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:40:50.247315 #18355] INFO -- : Setting.set('es_url', "http://127.0.0.1:9200") | |
| I, [2018-07-25T10:40:54.055044 #18435] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:40:54.198371 #18431] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:40:54.260524 #18442] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:40:57.552160 #18442] INFO -- : Scheduler started. | |
| I, [2018-07-25T10:40:57.569817 #18442] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:40:57 UTC started. | |
| I, [2018-07-25T10:40:57.577097 #18442] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:40:57 UTC finished. | |
| I, [2018-07-25T10:40:57.577180 #18442] INFO -- : Cleanup of left over import jobs 2018-07-25 08:40:57 UTC started. | |
| I, [2018-07-25T10:40:57.579299 #18442] INFO -- : Cleanup of left over import jobs 2018-07-25 08:40:57 UTC finished. | |
| I, [2018-07-25T10:40:57.584495 #18442] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:40:57.592002 #18442] INFO -- : Started job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker)... | |
| I, [2018-07-25T10:40:57.612556 #18442] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:41:05.584887 #18442] INFO -- : Starting worker thread Delayed::Backend::ActiveRecord::Job | |
| I, [2018-07-25T10:41:07.593934 #18442] INFO -- : Started job thread for 'Check Channels' (Channel.fetch)... | |
| I, [2018-07-25T10:41:07.622302 #18442] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:41:07.628260 #18442] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:41:07.965093 #18442] INFO -- : - no message | |
| I, [2018-07-25T10:41:07.965269 #18442] INFO -- : done | |
| E, [2018-07-25T10:41:08.280578 #18442] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: G4Oe0ezRlXg [HTTP 400]> | |
| E, [2018-07-25T10:41:08.280771 #18442] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T10:41:08.305831 #18442] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:41:08.584187 #18442] INFO -- : - no message | |
| I, [2018-07-25T10:41:08.584347 #18442] INFO -- : done | |
| I, [2018-07-25T10:41:08.716871 #18442] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:41:08.996024 #18442] INFO -- : - no message | |
| I, [2018-07-25T10:41:08.996134 #18442] INFO -- : done | |
| I, [2018-07-25T10:41:09.024577 #18442] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:41:09.308130 #18442] INFO -- : - no message | |
| I, [2018-07-25T10:41:09.308257 #18442] INFO -- : done | |
| I, [2018-07-25T10:41:13.451532 #18431] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:41:13 +0200 | |
| I, [2018-07-25T10:41:13.516164 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:13.562166 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:13.562951 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.6ms) | |
| I, [2018-07-25T10:41:13.568626 #18431] INFO -- : Completed 200 OK in 52ms (Views: 6.2ms | ActiveRecord: 20.2ms) | |
| I, [2018-07-25T10:41:14.038922 #18431] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 10:41:14 +0200 | |
| I, [2018-07-25T10:41:14.044744 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:14.054874 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:14.055150 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:14.059424 #18431] INFO -- : Completed 200 OK in 14ms (Views: 2.5ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T10:41:14.477497 #18431] INFO -- : Started GET "/" for 162.158.62.76 at 2018-07-25 10:41:14 +0200 | |
| I, [2018-07-25T10:41:14.483581 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:14.492197 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:14.492436 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:14.496525 #18431] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T10:41:14.915912 #18431] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 10:41:14 +0200 | |
| I, [2018-07-25T10:41:14.921124 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:14.930758 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:14.931016 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:14.935360 #18431] INFO -- : Completed 200 OK in 14ms (Views: 2.4ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T10:41:14.947206 #18431] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:41:14 +0200 | |
| I, [2018-07-25T10:41:14.957244 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:14.975016 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:14.975294 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:14.982160 #18431] INFO -- : Completed 200 OK in 25ms (Views: 6.4ms | ActiveRecord: 10.9ms) | |
| I, [2018-07-25T10:41:16.182130 #18431] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 10:41:16 +0200 | |
| I, [2018-07-25T10:41:16.192318 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:16.201744 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:16.201943 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:16.208666 #18431] INFO -- : Completed 200 OK in 16ms (Views: 4.0ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:41:17.594877 #18442] INFO -- : Started job thread for 'Check streams for Channel' (Channel.stream)... | |
| I, [2018-07-25T10:41:17.622379 #18442] INFO -- : execute Channel.stream (try_count 0)... | |
| I, [2018-07-25T10:41:18.413535 #18431] INFO -- : Started GET "/" for 162.158.155.93 at 2018-07-25 10:41:18 +0200 | |
| I, [2018-07-25T10:41:18.425609 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:18.435475 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:18.435680 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:18.441769 #18431] INFO -- : Completed 200 OK in 16ms (Views: 4.2ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T10:41:18.581510 #18431] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 10:41:18 +0200 | |
| I, [2018-07-25T10:41:18.592893 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:18.603577 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:18.603833 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:18.610325 #18431] INFO -- : Completed 200 OK in 17ms (Views: 4.2ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T10:41:18.627654 #18442] INFO -- : Started stream channel for '12' (Twitter::Account)... | |
| I, [2018-07-25T10:41:18.745415 #18431] INFO -- : Started GET "/" for 141.101.98.107 at 2018-07-25 10:41:18 +0200 | |
| I, [2018-07-25T10:41:18.755985 #18431] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:41:18.765162 #18431] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:41:18.765376 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:41:18.770816 #18431] INFO -- : Completed 200 OK in 15ms (Views: 3.3ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T10:41:22.057637 #18442] INFO -- : Scheduler stopped. | |
| I, [2018-07-25T10:42:27.599675 #872] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:42:27.601548 #865] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:42:27.622563 #861] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T10:42:31.721197 #872] INFO -- : Scheduler started. | |
| I, [2018-07-25T10:42:31.737427 #872] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:42:31 UTC started. | |
| I, [2018-07-25T10:42:31.747918 #872] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:42:31 UTC finished. | |
| I, [2018-07-25T10:42:31.748115 #872] INFO -- : Cleanup of left over import jobs 2018-07-25 08:42:31 UTC started. | |
| I, [2018-07-25T10:42:31.750812 #872] INFO -- : Cleanup of left over import jobs 2018-07-25 08:42:31 UTC finished. | |
| I, [2018-07-25T10:42:31.750972 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:42:31.766402 #872] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)... | |
| I, [2018-07-25T10:42:31.794538 #872] INFO -- : execute Ticket.process_pending (try_count 0)... | |
| I, [2018-07-25T10:42:31.879957 #872] INFO -- : ...stopped thread for 'Ticket.process_pending' | |
| I, [2018-07-25T10:42:40.402982 #872] INFO -- : Starting worker thread Delayed::Backend::ActiveRecord::Job | |
| I, [2018-07-25T10:42:42.419218 #872] INFO -- : Started job thread for 'Process escalation tickets' (Ticket.process_escalation)... | |
| I, [2018-07-25T10:42:42.453982 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T10:42:52.419947 #872] INFO -- : Started job thread for 'Check Channels' (Channel.fetch)... | |
| I, [2018-07-25T10:42:52.444391 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:42:52.463884 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:42:52.865067 #872] INFO -- : - no message | |
| I, [2018-07-25T10:42:52.865250 #872] INFO -- : done | |
| I, [2018-07-25T10:42:52.902886 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:42:53.188630 #872] INFO -- : - no message | |
| I, [2018-07-25T10:42:53.188750 #872] INFO -- : done | |
| I, [2018-07-25T10:42:53.209459 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:42:53.484714 #872] INFO -- : - no message | |
| I, [2018-07-25T10:42:53.484817 #872] INFO -- : done | |
| I, [2018-07-25T10:42:53.505985 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:42:53.780845 #872] INFO -- : - no message | |
| I, [2018-07-25T10:42:53.780958 #872] INFO -- : done | |
| I, [2018-07-25T10:43:02.420665 #872] INFO -- : Started job thread for 'Check streams for Channel' (Channel.stream)... | |
| I, [2018-07-25T10:43:02.437482 #872] INFO -- : execute Channel.stream (try_count 0)... | |
| I, [2018-07-25T10:43:03.441822 #872] INFO -- : Started stream channel for '12' (Twitter::Account)... | |
| I, [2018-07-25T10:43:03.716028 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:43:03 +0200 | |
| I, [2018-07-25T10:43:03.794631 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:03.879562 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:03.880761 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.9ms) | |
| I, [2018-07-25T10:43:03.887088 #865] INFO -- : Completed 200 OK in 92ms (Views: 9.8ms | ActiveRecord: 51.9ms) | |
| I, [2018-07-25T10:43:04.417451 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 10:43:04 +0200 | |
| I, [2018-07-25T10:43:04.422183 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:04.430876 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:04.431127 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:04.434631 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.9ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T10:43:04.860856 #865] INFO -- : Started GET "/" for 162.158.63.137 at 2018-07-25 10:43:04 +0200 | |
| I, [2018-07-25T10:43:04.865819 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:04.875290 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:04.875525 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:04.879427 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T10:43:08.425086 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:43:08 +0200 | |
| I, [2018-07-25T10:43:08.428829 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:08.438494 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:08.438696 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:08.441973 #865] INFO -- : Completed 200 OK in 13ms (Views: 1.8ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T10:43:08.579401 #865] INFO -- : Started GET "/" for 162.158.154.98 at 2018-07-25 10:43:08 +0200 | |
| I, [2018-07-25T10:43:08.582930 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:08.591550 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:08.591749 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:08.595397 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T10:43:08.738457 #865] INFO -- : Started GET "/" for 141.101.98.107 at 2018-07-25 10:43:08 +0200 | |
| I, [2018-07-25T10:43:08.743642 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:08.752201 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:08.752431 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:08.756105 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T10:43:12.421834 #872] INFO -- : Started job thread for 'Generate Session data' (Sessions.jobs)... | |
| I, [2018-07-25T10:43:12.446252 #872] INFO -- : execute Sessions.jobs (try_count 0)... | |
| I, [2018-07-25T10:43:20.087359 #865] INFO -- : Started GET "/" for 108.162.226.42 at 2018-07-25 10:43:20 +0200 | |
| I, [2018-07-25T10:43:20.090543 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:20.097502 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:20.097842 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:20.101914 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.5ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:43:21.488964 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 10:43:21 +0200 | |
| I, [2018-07-25T10:43:21.494126 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:21.504052 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:21.504298 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:21.508366 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.4ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T10:43:22.429849 #872] INFO -- : Started job thread for 'Execute jobs' (Job.run)... | |
| I, [2018-07-25T10:43:22.457976 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T10:43:22.653619 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 10:43:22 +0200 | |
| I, [2018-07-25T10:43:22.657379 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:43:22.665951 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:22.666226 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:22.669866 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T10:43:23.812417 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:43:23.816869 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:24.120746 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:24.120868 #872] INFO -- : done | |
| I, [2018-07-25T10:43:24.145933 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:24.439073 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:24.439181 #872] INFO -- : done | |
| I, [2018-07-25T10:43:24.463323 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:24.759730 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:24.759844 #872] INFO -- : done | |
| I, [2018-07-25T10:43:24.782796 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:25.068636 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:25.068756 #872] INFO -- : done | |
| I, [2018-07-25T10:43:32.430568 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T10:43:32.448035 #872] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T10:43:33.427943 #872] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T10:43:40.883171 #865] INFO -- : Started GET "/" for 197.234.242.179 at 2018-07-25 10:43:40 +0200 | |
| I, [2018-07-25T10:43:40.890824 #865] INFO -- : Processing by InitController#index as HTML | |
| I, [2018-07-25T10:43:40.895930 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:43:40.896119 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:43:40.899105 #865] INFO -- : Completed 200 OK in 8ms (Views: 1.5ms | ActiveRecord: 0.7ms) | |
| I, [2018-07-25T10:43:44.468821 #865] INFO -- : Started POST "/api/v1/signshow" for 197.234.242.179 at 2018-07-25 10:43:44 +0200 | |
| I, [2018-07-25T10:43:44.477907 #865] INFO -- : Processing by SessionsController#show as JSON | |
| I, [2018-07-25T10:43:44.478011 #865] INFO -- : Parameters: {"fingerprint"=>"-1227115082"} | |
| I, [2018-07-25T10:43:45.807235 #865] INFO -- : Completed 200 OK in 1329ms (Views: 67.3ms | ActiveRecord: 290.1ms) | |
| I, [2018-07-25T10:43:46.348373 #865] INFO -- : Started GET "/api/v1/translations/lang/en-gb?_=1532508223567" for 197.234.242.179 at 2018-07-25 10:43:46 +0200 | |
| I, [2018-07-25T10:43:46.358692 #865] INFO -- : Processing by TranslationsController#lang as JSON | |
| I, [2018-07-25T10:43:46.358812 #865] INFO -- : Parameters: {"_"=>"1532508223567", "locale"=>"en-gb"} | |
| I, [2018-07-25T10:43:46.540066 #865] INFO -- : Completed 200 OK in 181ms (Views: 0.5ms | ActiveRecord: 168.2ms) | |
| I, [2018-07-25T10:43:47.369305 #865] INFO -- : Started GET "/api/v1/activity_stream?full=true&limit=25&_=1532508223568" for 197.234.242.179 at 2018-07-25 10:43:47 +0200 | |
| I, [2018-07-25T10:43:47.374103 #865] INFO -- : Started GET "/api/v1/first_steps?_=1532508223569" for 197.234.242.179 at 2018-07-25 10:43:47 +0200 | |
| I, [2018-07-25T10:43:47.384029 #865] INFO -- : Processing by ActivityStreamController#show as JSON | |
| I, [2018-07-25T10:43:47.384169 #865] INFO -- : Parameters: {"full"=>"true", "limit"=>"25", "_"=>"1532508223568"} | |
| I, [2018-07-25T10:43:47.413112 #865] INFO -- : Processing by FirstStepsController#index as JSON | |
| I, [2018-07-25T10:43:47.413242 #865] INFO -- : Parameters: {"_"=>"1532508223569"} | |
| I, [2018-07-25T10:43:47.487887 #865] INFO -- : Completed 200 OK in 74ms (Views: 1.1ms | ActiveRecord: 46.2ms) | |
| I, [2018-07-25T10:43:47.827637 #865] INFO -- : Completed 200 OK in 443ms (Views: 42.4ms | ActiveRecord: 87.9ms) | |
| I, [2018-07-25T10:43:47.979973 #865] INFO -- : Started GET "/api/v1/cti/log?_=1532508223570" for 197.234.242.179 at 2018-07-25 10:43:47 +0200 | |
| I, [2018-07-25T10:43:47.993786 #865] INFO -- : Processing by CtiController#index as JSON | |
| I, [2018-07-25T10:43:47.993885 #865] INFO -- : Parameters: {"_"=>"1532508223570"} | |
| I, [2018-07-25T10:43:48.098567 #865] INFO -- : Completed 200 OK in 105ms (Views: 0.3ms | ActiveRecord: 9.9ms) | |
| I, [2018-07-25T10:43:48.382811 #865] INFO -- : Started GET "/api/v1/ticket_create?_=1532508223572" for 197.234.242.179 at 2018-07-25 10:43:48 +0200 | |
| I, [2018-07-25T10:43:48.392993 #865] INFO -- : Processing by TicketsController#ticket_create as JSON | |
| I, [2018-07-25T10:43:48.393101 #865] INFO -- : Parameters: {"_"=>"1532508223572"} | |
| I, [2018-07-25T10:43:48.499388 #865] INFO -- : Completed 200 OK in 106ms (Views: 8.0ms | ActiveRecord: 25.1ms) | |
| I, [2018-07-25T10:43:48.934701 #865] INFO -- : Started GET "/api/v1/ticket_overviews?_=1532508223571" for 197.234.242.179 at 2018-07-25 10:43:48 +0200 | |
| I, [2018-07-25T10:43:48.942744 #865] INFO -- : Processing by TicketOverviewsController#show as JSON | |
| I, [2018-07-25T10:43:48.942826 #865] INFO -- : Parameters: {"_"=>"1532508223571"} | |
| I, [2018-07-25T10:43:49.010094 #865] INFO -- : Completed 200 OK in 67ms (Views: 0.7ms | ActiveRecord: 23.0ms) | |
| I, [2018-07-25T10:43:55.103763 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:43:55.108867 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:55.388916 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:55.389053 #872] INFO -- : done | |
| I, [2018-07-25T10:43:55.416050 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:55.692410 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:55.692514 #872] INFO -- : done | |
| I, [2018-07-25T10:43:55.716806 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:55.988690 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:55.988806 #872] INFO -- : done | |
| I, [2018-07-25T10:43:56.012435 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:43:56.283866 #872] INFO -- : - no message | |
| I, [2018-07-25T10:43:56.283978 #872] INFO -- : done | |
| I, [2018-07-25T10:44:07.112360 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:44:07 +0200 | |
| I, [2018-07-25T10:44:07.117402 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:44:07.125895 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:44:07.126186 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:44:07.129662 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T10:44:11.952004 #865] INFO -- : Started GET "/" for 162.158.154.98 at 2018-07-25 10:44:11 +0200 | |
| I, [2018-07-25T10:44:12.069356 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:44:12.076726 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:44:12.076930 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:44:12.080254 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:44:15.865173 #865] INFO -- : Started GET "/" for 103.22.200.247 at 2018-07-25 10:44:15 +0200 | |
| I, [2018-07-25T10:44:15.871096 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:44:15.879519 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:44:15.879737 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:44:15.883954 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T10:44:26.319205 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:44:26.323675 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:26.494579 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:44:26 +0200 | |
| I, [2018-07-25T10:44:26.501823 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:44:26.502357 #865] INFO -- : Parameters: {"update_id"=>405765867, "message"=>{"message_id"=>20, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508266, "text"=>"Hi"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:44:26.596656 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:26.596788 #872] INFO -- : done | |
| I, [2018-07-25T10:44:26.621804 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:26.900236 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:26.900348 #872] INFO -- : done | |
| I, [2018-07-25T10:44:26.921721 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:26.998611 #865] INFO -- : Completed 200 OK in 496ms (Views: 0.2ms | ActiveRecord: 250.1ms) | |
| I, [2018-07-25T10:44:27.192879 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:27.192982 #872] INFO -- : done | |
| I, [2018-07-25T10:44:27.211567 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:27.488768 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:27.488893 #872] INFO -- : done | |
| I, [2018-07-25T10:44:27.917473 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223573" for 197.234.242.179 at 2018-07-25 10:44:27 +0200 | |
| I, [2018-07-25T10:44:27.928312 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:44:27.928437 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223573", "id"=>"17"} | |
| I, [2018-07-25T10:44:27.967498 #865] INFO -- : Completed 200 OK in 39ms (Views: 1.7ms | ActiveRecord: 9.1ms) | |
| I, [2018-07-25T10:44:32.482289 #872] INFO -- : 2018-07-25T10:44:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392092) RUNNING | |
| I, [2018-07-25T10:44:32.542447 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:32.896639 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:32.900920 #872] INFO -- : 2018-07-25T10:44:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392092) COMPLETED after 0.4185 | |
| I, [2018-07-25T10:44:32.904370 #872] INFO -- : 2018-07-25T10:44:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392093) RUNNING | |
| I, [2018-07-25T10:44:32.935809 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:33.057033 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:33.060322 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392093) COMPLETED after 0.1558 | |
| I, [2018-07-25T10:44:33.064196 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392094) RUNNING | |
| I, [2018-07-25T10:44:33.154613 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:33.234515 #872] INFO -- : # 201 | |
| I, [2018-07-25T10:44:33.238262 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392094) COMPLETED after 0.1739 | |
| I, [2018-07-25T10:44:33.242582 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392095) RUNNING | |
| I, [2018-07-25T10:44:33.282270 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:33.322236 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:33.325320 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392095) COMPLETED after 0.0825 | |
| I, [2018-07-25T10:44:33.329305 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392096) RUNNING | |
| I, [2018-07-25T10:44:33.379760 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:33.424032 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:33.426954 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392096) COMPLETED after 0.0975 | |
| I, [2018-07-25T10:44:33.430461 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392097) RUNNING | |
| I, [2018-07-25T10:44:33.456865 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:33.495863 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:33.499117 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392097) COMPLETED after 0.0684 | |
| I, [2018-07-25T10:44:33.504067 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392098) RUNNING | |
| I, [2018-07-25T10:44:33.605872 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392098) COMPLETED after 0.1017 | |
| I, [2018-07-25T10:44:33.609434 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392099) RUNNING | |
| I, [2018-07-25T10:44:33.733676 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:44:36.880432 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223574" for 197.234.242.179 at 2018-07-25 10:44:36 +0200 | |
| I, [2018-07-25T10:44:36.889207 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:44:36.889292 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223574"} | |
| I, [2018-07-25T10:44:36.938554 #865] INFO -- : Completed 200 OK in 49ms (Views: 8.7ms | ActiveRecord: 7.6ms) | |
| I, [2018-07-25T10:44:39.412502 #865] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 10:44:39 +0200 | |
| I, [2018-07-25T10:44:39.413580 #865] INFO -- : Started GET "/api/v1/tickets/286?all=true&_=1532508223575" for 197.234.242.179 at 2018-07-25 10:44:39 +0200 | |
| I, [2018-07-25T10:44:39.427417 #865] INFO -- : Processing by TaskbarController#create as JSON | |
| I, [2018-07-25T10:44:39.427567 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "id"=>"c-0"} | |
| I, [2018-07-25T10:44:39.434092 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:44:39.434198 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223575", "id"=>"286"} | |
| I, [2018-07-25T10:44:39.487271 #865] INFO -- : Completed 201 Created in 60ms (Views: 0.6ms | ActiveRecord: 25.5ms) | |
| I, [2018-07-25T10:44:39.658397 #865] INFO -- : Completed 200 OK in 224ms (Views: 18.7ms | ActiveRecord: 81.0ms) | |
| I, [2018-07-25T10:44:40.193976 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223577" for 197.234.242.179 at 2018-07-25 10:44:40 +0200 | |
| I, [2018-07-25T10:44:40.202796 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:40.202893 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223577"} | |
| I, [2018-07-25T10:44:40.312949 #865] INFO -- : Completed 200 OK in 110ms (Views: 21.8ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T10:44:40.461065 #865] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 10:44:40 +0200 | |
| I, [2018-07-25T10:44:40.471852 #865] INFO -- : Processing by RecentViewController#create as JSON | |
| I, [2018-07-25T10:44:40.471969 #865] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"286"} | |
| I, [2018-07-25T10:44:40.476068 #865] INFO -- : Started GET "/api/v1/text_modules/?full=true&_=1532508223576" for 197.234.242.179 at 2018-07-25 10:44:40 +0200 | |
| I, [2018-07-25T10:44:40.489003 #865] INFO -- : Processing by TextModulesController#index as JSON | |
| I, [2018-07-25T10:44:40.489143 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223576"} | |
| I, [2018-07-25T10:44:40.558592 #865] INFO -- : Completed 200 OK in 86ms (Views: 0.4ms | ActiveRecord: 47.5ms) | |
| I, [2018-07-25T10:44:40.676883 #865] INFO -- : Completed 200 OK in 188ms (Views: 6.3ms | ActiveRecord: 12.0ms) | |
| I, [2018-07-25T10:44:41.935570 #865] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532508223578" for 197.234.242.179 at 2018-07-25 10:44:41 +0200 | |
| I, [2018-07-25T10:44:41.943614 #865] INFO -- : Processing by RecentViewController#index as JSON | |
| I, [2018-07-25T10:44:41.943697 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223578"} | |
| I, [2018-07-25T10:44:42.081332 #865] INFO -- : Completed 200 OK in 138ms (Views: 26.4ms | ActiveRecord: 15.1ms) | |
| I, [2018-07-25T10:44:42.432001 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:44:42.449439 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:44:42.450178 #872] INFO -- : Started job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker)... | |
| I, [2018-07-25T10:44:42.505654 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:44:42.647102 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392099) COMPLETED after 9.0375 | |
| I, [2018-07-25T10:44:42.650839 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392100) RUNNING | |
| I, [2018-07-25T10:44:42.719921 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392100) COMPLETED after 0.0689 | |
| I, [2018-07-25T10:44:42.724369 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392101) RUNNING | |
| I, [2018-07-25T10:44:42.765837 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:42.825657 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:42.829051 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392101) COMPLETED after 0.1045 | |
| I, [2018-07-25T10:44:42.944999 #865] INFO -- : Started PUT "/api/v1/taskbar/393" for 197.234.242.179 at 2018-07-25 10:44:42 +0200 | |
| I, [2018-07-25T10:44:42.954760 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:44:42.954904 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:39.449Z", "id"=>"393"} | |
| I, [2018-07-25T10:44:42.999703 #865] INFO -- : Completed 200 OK in 45ms (Views: 0.8ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T10:44:44.141777 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223579" for 197.234.242.179 at 2018-07-25 10:44:44 +0200 | |
| I, [2018-07-25T10:44:44.152010 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:44:44.152120 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223579", "id"=>"17"} | |
| I, [2018-07-25T10:44:44.260787 #865] INFO -- : Completed 200 OK in 109ms (Views: 1.2ms | ActiveRecord: 9.8ms) | |
| I, [2018-07-25T10:44:44.561481 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223581" for 197.234.242.179 at 2018-07-25 10:44:44 +0200 | |
| I, [2018-07-25T10:44:44.569496 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:44:44.569600 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223581", "id"=>"287"} | |
| I, [2018-07-25T10:44:44.705456 #865] INFO -- : Completed 200 OK in 136ms (Views: 11.9ms | ActiveRecord: 30.4ms) | |
| I, [2018-07-25T10:44:44.924889 #865] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 10:44:44 +0200 | |
| I, [2018-07-25T10:44:44.930871 #865] INFO -- : Processing by RecentViewController#create as JSON | |
| I, [2018-07-25T10:44:44.930942 #865] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"287"} | |
| I, [2018-07-25T10:44:44.955731 #865] INFO -- : Completed 200 OK in 25ms (Views: 0.2ms | ActiveRecord: 8.4ms) | |
| I, [2018-07-25T10:44:45.091062 #865] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 10:44:45 +0200 | |
| I, [2018-07-25T10:44:45.093190 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223580" for 197.234.242.179 at 2018-07-25 10:44:45 +0200 | |
| I, [2018-07-25T10:44:45.104516 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:45.104652 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223580"} | |
| I, [2018-07-25T10:44:45.111791 #865] INFO -- : Processing by TaskbarController#create as JSON | |
| I, [2018-07-25T10:44:45.111967 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "id"=>"c-5"} | |
| I, [2018-07-25T10:44:45.287558 #865] INFO -- : Completed 201 Created in 175ms (Views: 0.6ms | ActiveRecord: 146.6ms) | |
| I, [2018-07-25T10:44:45.288907 #865] INFO -- : Completed 200 OK in 184ms (Views: 11.9ms | ActiveRecord: 19.4ms) | |
| I, [2018-07-25T10:44:45.644817 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223582" for 197.234.242.179 at 2018-07-25 10:44:45 +0200 | |
| I, [2018-07-25T10:44:45.653002 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:45.653150 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223582"} | |
| I, [2018-07-25T10:44:45.720149 #865] INFO -- : Completed 200 OK in 67ms (Views: 25.2ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T10:44:46.375342 #865] INFO -- : Started PUT "/api/v1/online_notifications/1043" for 197.234.242.179 at 2018-07-25 10:44:46 +0200 | |
| I, [2018-07-25T10:44:46.384023 #865] INFO -- : Processing by OnlineNotificationsController#update as JSON | |
| I, [2018-07-25T10:44:46.384125 #865] INFO -- : Parameters: {"seen"=>true, "id"=>"1043"} | |
| I, [2018-07-25T10:44:46.408025 #865] INFO -- : Completed 200 OK in 24ms (Views: 0.3ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T10:44:46.781467 #865] INFO -- : Started PUT "/api/v1/tickets/287" for 197.234.242.179 at 2018-07-25 10:44:46 +0200 | |
| I, [2018-07-25T10:44:46.790156 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:44:46.790311 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>7, "owner_id"=>3, "customer_id"=>17, "state_id"=>1, "priority_id"=>2, "updated_at"=>"2018-07-25T08:44:26.875Z", "pending_time"=>nil, "bank_charges"=>nil, "cost_of_items"=>nil, "delivery_fee"=>nil, "distance"=>nil, "driver_number"=>nil, "number_of_items"=>nil, "tip"=>nil, "total"=>nil, "id"=>"287"} | |
| I, [2018-07-25T10:44:46.941281 #865] INFO -- : Completed 200 OK in 151ms (Views: 0.7ms | ActiveRecord: 43.4ms) | |
| I, [2018-07-25T10:44:47.327655 #865] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532508223583" for 197.234.242.179 at 2018-07-25 10:44:47 +0200 | |
| I, [2018-07-25T10:44:47.336295 #865] INFO -- : Processing by RecentViewController#index as JSON | |
| I, [2018-07-25T10:44:47.336397 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223583"} | |
| I, [2018-07-25T10:44:47.460384 #865] INFO -- : Completed 200 OK in 124ms (Views: 24.9ms | ActiveRecord: 16.7ms) | |
| I, [2018-07-25T10:44:47.989760 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223584" for 197.234.242.179 at 2018-07-25 10:44:47 +0200 | |
| I, [2018-07-25T10:44:47.998810 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:44:47.998966 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223584", "id"=>"17"} | |
| I, [2018-07-25T10:44:48.040110 #865] INFO -- : Completed 200 OK in 41ms (Views: 1.9ms | ActiveRecord: 9.5ms) | |
| I, [2018-07-25T10:44:48.275710 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223585" for 197.234.242.179 at 2018-07-25 10:44:48 +0200 | |
| I, [2018-07-25T10:44:48.281845 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223586" for 197.234.242.179 at 2018-07-25 10:44:48 +0200 | |
| I, [2018-07-25T10:44:48.288878 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:48.289001 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223585"} | |
| I, [2018-07-25T10:44:48.298787 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:48.298916 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223586"} | |
| I, [2018-07-25T10:44:48.422109 #865] INFO -- : Completed 200 OK in 133ms (Views: 17.3ms | ActiveRecord: 50.1ms) | |
| I, [2018-07-25T10:44:48.422977 #865] INFO -- : Completed 200 OK in 124ms (Views: 21.3ms | ActiveRecord: 13.1ms) | |
| I, [2018-07-25T10:44:48.423575 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223587" for 197.234.242.179 at 2018-07-25 10:44:48 +0200 | |
| I, [2018-07-25T10:44:48.456922 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:44:48.457019 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223587", "id"=>"287"} | |
| I, [2018-07-25T10:44:48.616780 #865] INFO -- : Completed 200 OK in 160ms (Views: 18.5ms | ActiveRecord: 34.6ms) | |
| I, [2018-07-25T10:44:49.186884 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223588" for 197.234.242.179 at 2018-07-25 10:44:49 +0200 | |
| I, [2018-07-25T10:44:49.198125 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:44:49.198230 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223588"} | |
| I, [2018-07-25T10:44:49.300184 #865] INFO -- : Completed 200 OK in 102ms (Views: 58.4ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T10:44:50.839223 #872] INFO -- : 2018-07-25T10:44:50+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392102) RUNNING | |
| I, [2018-07-25T10:44:50.941971 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:51.018060 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:51.021446 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392102) COMPLETED after 0.1821 | |
| I, [2018-07-25T10:44:51.024871 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392103) RUNNING | |
| I, [2018-07-25T10:44:51.173152 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:51.241236 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:51.244556 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392103) COMPLETED after 0.2195 | |
| I, [2018-07-25T10:44:51.248284 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392104) RUNNING | |
| I, [2018-07-25T10:44:51.287702 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392104) COMPLETED after 0.0393 | |
| I, [2018-07-25T10:44:51.291266 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392105) RUNNING | |
| I, [2018-07-25T10:44:51.329558 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392105) COMPLETED after 0.0382 | |
| I, [2018-07-25T10:44:51.505312 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:44:51 +0200 | |
| I, [2018-07-25T10:44:51.514159 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:44:51.514326 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"1", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Can\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"20.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:44:46.826Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:44:52.083304 #865] INFO -- : Completed 200 OK in 569ms (Views: 16.7ms | ActiveRecord: 115.2ms) | |
| I, [2018-07-25T10:44:52.282467 #865] INFO -- : Started PUT "/api/v1/taskbar/393" for 197.234.242.179 at 2018-07-25 10:44:52 +0200 | |
| I, [2018-07-25T10:44:52.290312 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:44:52.290422 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>false, "updated_at"=>"2018-07-25T08:44:39.449Z", "id"=>"393"} | |
| I, [2018-07-25T10:44:52.315814 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223589" for 197.234.242.179 at 2018-07-25 10:44:52 +0200 | |
| I, [2018-07-25T10:44:52.326578 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223590" for 197.234.242.179 at 2018-07-25 10:44:52 +0200 | |
| I, [2018-07-25T10:44:52.336688 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:52.336801 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223589"} | |
| I, [2018-07-25T10:44:52.352788 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:44:52.352886 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223590"} | |
| I, [2018-07-25T10:44:52.391135 #865] INFO -- : Completed 200 OK in 101ms (Views: 0.8ms | ActiveRecord: 28.3ms) | |
| I, [2018-07-25T10:44:52.412268 #865] INFO -- : Completed 200 OK in 75ms (Views: 12.0ms | ActiveRecord: 30.7ms) | |
| I, [2018-07-25T10:44:52.450291 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:44:52.450424 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:44:52.450489 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:44:52.450980 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T10:44:52.453646 #865] INFO -- : Completed 200 OK in 101ms (Views: 14.4ms | ActiveRecord: 48.6ms) | |
| I, [2018-07-25T10:44:52.472085 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T10:44:52.485659 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T10:44:52.739725 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:44:52 +0200 | |
| I, [2018-07-25T10:44:52.748594 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:44:52.748775 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Can\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"20.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:44:52.810994 #865] INFO -- : Completed 200 OK in 62ms (Views: 1.0ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T10:44:52.976009 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:44:52 +0200 | |
| I, [2018-07-25T10:44:52.984306 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:44:52.984433 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:44:52.996813 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T10:44:54.614113 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:44:54 +0200 | |
| I, [2018-07-25T10:44:54.622488 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:44:54.622615 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:44:54.676277 #865] INFO -- : Completed 200 OK in 54ms (Views: 0.8ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T10:44:57.627154 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:44:57.630828 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:57.904643 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:57.904777 #872] INFO -- : done | |
| I, [2018-07-25T10:44:57.931074 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:58.204814 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:58.204939 #872] INFO -- : done | |
| I, [2018-07-25T10:44:58.229615 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:58.500506 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:58.500629 #872] INFO -- : done | |
| I, [2018-07-25T10:44:58.524031 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:44:58.796415 #872] INFO -- : - no message | |
| I, [2018-07-25T10:44:58.796537 #872] INFO -- : done | |
| I, [2018-07-25T10:44:59.339000 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392106) RUNNING | |
| I, [2018-07-25T10:44:59.436259 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:59.489399 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:59.492862 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392106) COMPLETED after 0.1537 | |
| I, [2018-07-25T10:44:59.496211 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392107) RUNNING | |
| I, [2018-07-25T10:44:59.527457 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:59.542166 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:59.545269 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392107) COMPLETED after 0.0489 | |
| I, [2018-07-25T10:44:59.549055 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392108) RUNNING | |
| I, [2018-07-25T10:44:59.622296 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:59.657873 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:59.661413 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392108) COMPLETED after 0.1122 | |
| I, [2018-07-25T10:44:59.664982 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392109) RUNNING | |
| I, [2018-07-25T10:44:59.700963 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:44:59.715427 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:44:59.718756 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392109) COMPLETED after 0.0536 | |
| I, [2018-07-25T10:44:59.722654 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392110) RUNNING | |
| I, [2018-07-25T10:45:00.044977 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:45:00.053305 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392110) COMPLETED after 0.3305 | |
| I, [2018-07-25T10:45:00.058625 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392111) RUNNING | |
| I, [2018-07-25T10:45:00.176968 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:00.210710 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:00.214319 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392111) COMPLETED after 0.1555 | |
| I, [2018-07-25T10:45:00.218900 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392112) RUNNING | |
| I, [2018-07-25T10:45:00.257664 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:00.276064 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:00.280129 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392112) COMPLETED after 0.0611 | |
| I, [2018-07-25T10:45:00.283846 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392113) RUNNING | |
| I, [2018-07-25T10:45:00.322664 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392113) COMPLETED after 0.0387 | |
| I, [2018-07-25T10:45:00.326986 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392114) RUNNING | |
| I, [2018-07-25T10:45:00.396702 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392114) COMPLETED after 0.0696 | |
| I, [2018-07-25T10:45:01.259992 #865] INFO -- : Started GET "/api/v1/ticket_articles/1016?full=true&_=1532508223591" for 197.234.242.179 at 2018-07-25 10:45:01 +0200 | |
| I, [2018-07-25T10:45:01.265548 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:45:01.265614 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223591", "id"=>"1016"} | |
| I, [2018-07-25T10:45:01.310179 #865] INFO -- : Completed 200 OK in 44ms (Views: 8.8ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:45:02.451107 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:45:09.088811 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:45:09 +0200 | |
| I, [2018-07-25T10:45:09.094706 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:45:09.094863 #865] INFO -- : Parameters: {"update_id"=>405765868, "message"=>{"message_id"=>22, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508308, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:45:09.300356 #865] INFO -- : Completed 200 OK in 205ms (Views: 0.4ms | ActiveRecord: 46.9ms) | |
| I, [2018-07-25T10:45:10.012821 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223592" for 197.234.242.179 at 2018-07-25 10:45:10 +0200 | |
| I, [2018-07-25T10:45:10.024186 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:45:10.024296 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223592"} | |
| I, [2018-07-25T10:45:10.124906 #865] INFO -- : Completed 200 OK in 100ms (Views: 36.7ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T10:45:10.413352 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 10:45:10 +0200 | |
| I, [2018-07-25T10:45:10.420247 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:45:10.430732 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:45:10.430940 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:45:10.435478 #865] INFO -- : Completed 200 OK in 15ms (Views: 2.9ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T10:45:10.554425 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223593" for 197.234.242.179 at 2018-07-25 10:45:10 +0200 | |
| I, [2018-07-25T10:45:10.564273 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:45:10.564390 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223593"} | |
| I, [2018-07-25T10:45:10.684608 #865] INFO -- : Completed 200 OK in 120ms (Views: 67.6ms | ActiveRecord: 6.4ms) | |
| I, [2018-07-25T10:45:10.901542 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223594" for 197.234.242.179 at 2018-07-25 10:45:10 +0200 | |
| I, [2018-07-25T10:45:10.908112 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:45:10.908188 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223594", "id"=>"287"} | |
| I, [2018-07-25T10:45:11.017265 #865] INFO -- : Completed 200 OK in 109ms (Views: 14.2ms | ActiveRecord: 28.1ms) | |
| I, [2018-07-25T10:45:13.279003 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:13 +0200 | |
| I, [2018-07-25T10:45:13.286986 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:45:13.287165 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:45:13.435595 #865] INFO -- : Completed 200 OK in 148ms (Views: 0.4ms | ActiveRecord: 8.1ms) | |
| I, [2018-07-25T10:45:13.975796 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:45:13 +0200 | |
| I, [2018-07-25T10:45:13.981205 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:45:13.991623 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:45:13.991815 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:45:13.995339 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.0ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T10:45:16.414378 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392115) RUNNING | |
| I, [2018-07-25T10:45:16.442713 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:16.461982 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:16.466064 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392115) COMPLETED after 0.0515 | |
| I, [2018-07-25T10:45:16.469605 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392116) RUNNING | |
| I, [2018-07-25T10:45:16.496750 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:16.510713 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:16.514152 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392116) COMPLETED after 0.0443 | |
| I, [2018-07-25T10:45:16.518659 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392117) RUNNING | |
| I, [2018-07-25T10:45:16.621386 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:16.663761 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:16.666748 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392117) COMPLETED after 0.1479 | |
| I, [2018-07-25T10:45:16.669928 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392118) RUNNING | |
| I, [2018-07-25T10:45:16.698026 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:16.713201 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:16.716383 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392118) COMPLETED after 0.0463 | |
| I, [2018-07-25T10:45:16.720393 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392119) RUNNING | |
| I, [2018-07-25T10:45:16.793332 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:16.824562 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:16.828270 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392119) COMPLETED after 0.1077 | |
| I, [2018-07-25T10:45:16.832537 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392120) RUNNING | |
| I, [2018-07-25T10:45:16.862620 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:16.877810 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:16.880719 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392120) COMPLETED after 0.0480 | |
| I, [2018-07-25T10:45:16.884795 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392121) RUNNING | |
| I, [2018-07-25T10:45:16.942662 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392121) COMPLETED after 0.0577 | |
| I, [2018-07-25T10:45:16.947902 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392122) RUNNING | |
| I, [2018-07-25T10:45:17.126294 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:45:17.984368 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:45:17 +0200 | |
| I, [2018-07-25T10:45:17.989822 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:45:17.999163 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:45:17.999352 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:45:18.002738 #865] INFO -- : Completed 200 OK in 13ms (Views: 1.9ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T10:45:18.851795 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:18 +0200 | |
| I, [2018-07-25T10:45:18.860043 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:45:18.860207 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Maybe\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"22.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:45:18.913533 #865] INFO -- : Completed 200 OK in 53ms (Views: 0.9ms | ActiveRecord: 7.5ms) | |
| I, [2018-07-25T10:45:19.719138 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223595" for 197.234.242.179 at 2018-07-25 10:45:19 +0200 | |
| I, [2018-07-25T10:45:19.727730 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:45:19.727847 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223595"} | |
| I, [2018-07-25T10:45:19.778799 #865] INFO -- : Completed 200 OK in 51ms (Views: 11.6ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T10:45:19.879388 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:45:19 +0200 | |
| I, [2018-07-25T10:45:19.894422 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:45:19.894582 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Maybe\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"22.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:45:09.220Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:45:20.249822 #865] INFO -- : Completed 200 OK in 355ms (Views: 11.6ms | ActiveRecord: 78.1ms) | |
| I, [2018-07-25T10:45:20.546843 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223596" for 197.234.242.179 at 2018-07-25 10:45:20 +0200 | |
| I, [2018-07-25T10:45:20.555556 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223597" for 197.234.242.179 at 2018-07-25 10:45:20 +0200 | |
| I, [2018-07-25T10:45:20.555853 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:45:20.559450 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223596"} | |
| I, [2018-07-25T10:45:20.565496 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:45:20.565579 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223597"} | |
| I, [2018-07-25T10:45:20.654166 #865] INFO -- : Completed 200 OK in 95ms (Views: 15.3ms | ActiveRecord: 12.8ms) | |
| I, [2018-07-25T10:45:20.693732 #865] INFO -- : Completed 200 OK in 128ms (Views: 22.4ms | ActiveRecord: 23.2ms) | |
| I, [2018-07-25T10:45:21.272498 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:45:21 +0200 | |
| I, [2018-07-25T10:45:21.281573 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:45:21.281678 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:45:21.297348 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T10:45:22.344437 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392122) COMPLETED after 5.3964 | |
| I, [2018-07-25T10:45:22.348395 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392123) RUNNING | |
| I, [2018-07-25T10:45:22.380149 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392123) COMPLETED after 0.0316 | |
| I, [2018-07-25T10:45:22.384253 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392124) RUNNING | |
| I, [2018-07-25T10:45:22.498953 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:22.654385 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:22.657274 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392124) COMPLETED after 0.2729 | |
| I, [2018-07-25T10:45:22.660356 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392125) RUNNING | |
| I, [2018-07-25T10:45:22.685270 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:22.700084 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:22.703169 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392125) COMPLETED after 0.0427 | |
| I, [2018-07-25T10:45:22.706464 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392126) RUNNING | |
| I, [2018-07-25T10:45:22.893404 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:22.911251 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:22 +0200 | |
| I, [2018-07-25T10:45:22.918504 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:45:22.918592 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:45:22.936877 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:22.939999 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392126) COMPLETED after 0.2334 | |
| I, [2018-07-25T10:45:22.943564 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392127) RUNNING | |
| I, [2018-07-25T10:45:22.968680 #865] INFO -- : Completed 200 OK in 50ms (Views: 0.7ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T10:45:22.971306 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:22.988608 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:22.991810 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392127) COMPLETED after 0.0481 | |
| I, [2018-07-25T10:45:22.995331 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392128) RUNNING | |
| I, [2018-07-25T10:45:28.842621 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:45:28.846813 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:45:29.136663 #872] INFO -- : - no message | |
| I, [2018-07-25T10:45:29.136796 #872] INFO -- : done | |
| I, [2018-07-25T10:45:29.162452 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:45:29.432700 #872] INFO -- : - no message | |
| I, [2018-07-25T10:45:29.432821 #872] INFO -- : done | |
| I, [2018-07-25T10:45:29.459749 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:45:29.558758 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:45:29.562723 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392128) COMPLETED after 6.5672 | |
| I, [2018-07-25T10:45:29.567540 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392129) RUNNING | |
| I, [2018-07-25T10:45:29.612065 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392129) COMPLETED after 0.0443 | |
| I, [2018-07-25T10:45:29.618794 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392130) RUNNING | |
| I, [2018-07-25T10:45:29.727427 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392130) COMPLETED after 0.1084 | |
| I, [2018-07-25T10:45:29.769254 #872] INFO -- : - no message | |
| I, [2018-07-25T10:45:29.769648 #872] INFO -- : done | |
| I, [2018-07-25T10:45:29.804324 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:45:30.088939 #872] INFO -- : - no message | |
| I, [2018-07-25T10:45:30.089068 #872] INFO -- : done | |
| I, [2018-07-25T10:45:30.613211 #865] INFO -- : Started GET "/api/v1/ticket_articles/1018?full=true&_=1532508223598" for 197.234.242.179 at 2018-07-25 10:45:30 +0200 | |
| I, [2018-07-25T10:45:30.619578 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:45:30.619670 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223598", "id"=>"1018"} | |
| I, [2018-07-25T10:45:30.659515 #865] INFO -- : Completed 200 OK in 40ms (Views: 11.7ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T10:45:40.887468 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:45:40 +0200 | |
| I, [2018-07-25T10:45:40.896883 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:45:40.897014 #865] INFO -- : Parameters: {"update_id"=>405765869, "message"=>{"message_id"=>24, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508340, "text"=>"This"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:45:41.133506 #865] INFO -- : Completed 200 OK in 236ms (Views: 0.2ms | ActiveRecord: 46.0ms) | |
| I, [2018-07-25T10:45:42.327670 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223599" for 197.234.242.179 at 2018-07-25 10:45:42 +0200 | |
| I, [2018-07-25T10:45:42.334019 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:45:42.334135 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223599", "id"=>"287"} | |
| I, [2018-07-25T10:45:42.390467 #865] INFO -- : Completed 200 OK in 56ms (Views: 5.9ms | ActiveRecord: 13.9ms) | |
| I, [2018-07-25T10:45:42.616977 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223601" for 197.234.242.179 at 2018-07-25 10:45:42 +0200 | |
| I, [2018-07-25T10:45:42.623425 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:45:42.623512 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223601"} | |
| I, [2018-07-25T10:45:42.628380 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223602" for 197.234.242.179 at 2018-07-25 10:45:42 +0200 | |
| I, [2018-07-25T10:45:42.640386 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:45:42.640490 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223602"} | |
| I, [2018-07-25T10:45:42.822500 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223603" for 197.234.242.179 at 2018-07-25 10:45:42 +0200 | |
| I, [2018-07-25T10:45:42.825197 #865] INFO -- : Completed 200 OK in 202ms (Views: 12.3ms | ActiveRecord: 26.2ms) | |
| I, [2018-07-25T10:45:42.828830 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:45:42.828915 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223603", "id"=>"287"} | |
| I, [2018-07-25T10:45:42.832413 #865] INFO -- : Completed 200 OK in 192ms (Views: 132.3ms | ActiveRecord: 17.6ms) | |
| I, [2018-07-25T10:45:42.840673 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223600" for 197.234.242.179 at 2018-07-25 10:45:42 +0200 | |
| I, [2018-07-25T10:45:42.849193 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:45:42.849273 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223600", "id"=>"17"} | |
| I, [2018-07-25T10:45:42.866824 #865] INFO -- : Completed 200 OK in 17ms (Views: 1.0ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T10:45:42.987895 #865] INFO -- : Completed 200 OK in 159ms (Views: 10.2ms | ActiveRecord: 47.8ms) | |
| I, [2018-07-25T10:45:45.219223 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:45 +0200 | |
| I, [2018-07-25T10:45:45.227570 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:45:45.227696 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:45:45.272006 #865] INFO -- : Completed 200 OK in 44ms (Views: 0.6ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T10:45:45.742169 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392131) RUNNING | |
| I, [2018-07-25T10:45:45.779298 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:45.797745 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:45.801382 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392131) COMPLETED after 0.0590 | |
| I, [2018-07-25T10:45:45.805726 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392132) RUNNING | |
| I, [2018-07-25T10:45:45.843841 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:45.861565 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:45.864546 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392132) COMPLETED after 0.0587 | |
| I, [2018-07-25T10:45:45.867662 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392133) RUNNING | |
| I, [2018-07-25T10:45:46.077013 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:46.121045 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:46.124654 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392133) COMPLETED after 0.2568 | |
| I, [2018-07-25T10:45:46.128906 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392134) RUNNING | |
| I, [2018-07-25T10:45:46.168148 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:46.181251 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:46.184725 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392134) COMPLETED after 0.0557 | |
| I, [2018-07-25T10:45:46.188810 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392135) RUNNING | |
| I, [2018-07-25T10:45:46.446899 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:46.484046 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:46.488592 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392135) COMPLETED after 0.2996 | |
| I, [2018-07-25T10:45:46.493543 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392136) RUNNING | |
| I, [2018-07-25T10:45:46.525759 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:45:46.540835 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:45:46.544265 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392136) COMPLETED after 0.0506 | |
| I, [2018-07-25T10:45:46.549198 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392137) RUNNING | |
| I, [2018-07-25T10:45:46.771835 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:45:49.463194 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223604" for 197.234.242.179 at 2018-07-25 10:45:49 +0200 | |
| I, [2018-07-25T10:45:49.471750 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:45:49.471856 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223604"} | |
| I, [2018-07-25T10:45:49.511148 #865] INFO -- : Completed 200 OK in 39ms (Views: 6.0ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T10:45:51.968813 #872] INFO -- : 2018-07-25T10:45:51+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392137) COMPLETED after 5.4195 | |
| I, [2018-07-25T10:45:51.972912 #872] INFO -- : 2018-07-25T10:45:51+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392138) RUNNING | |
| I, [2018-07-25T10:45:52.007041 #872] INFO -- : 2018-07-25T10:45:52+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392138) COMPLETED after 0.0340 | |
| I, [2018-07-25T10:46:00.122770 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:46:00.127306 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:00.408808 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:00.408910 #872] INFO -- : done | |
| I, [2018-07-25T10:46:00.432956 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:00.724709 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:00.724858 #872] INFO -- : done | |
| I, [2018-07-25T10:46:00.745728 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:01.068283 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:01.068382 #872] INFO -- : done | |
| I, [2018-07-25T10:46:01.091522 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:01.380109 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:01.380201 #872] INFO -- : done | |
| I, [2018-07-25T10:46:02.452208 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:46:02.461874 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:46:02.462314 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:46:02.462632 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:46:02.462716 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:46:02.462817 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:46:02.463879 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:46:07.296473 #865] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 10:46:07 +0200 | |
| I, [2018-07-25T10:46:07.300228 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:46:07.308263 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:46:07.308514 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:46:07.312041 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T10:46:10.698977 #865] INFO -- : Started GET "/" for 103.22.200.79 at 2018-07-25 10:46:10 +0200 | |
| I, [2018-07-25T10:46:10.704875 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:46:10.712684 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:46:10.712872 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:46:10.716421 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:46:11.513522 #865] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 10:46:11 +0200 | |
| I, [2018-07-25T10:46:11.516958 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:46:11.523552 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:46:11.523798 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:46:11.527268 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.9ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T10:46:30.749905 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:46:30 +0200 | |
| I, [2018-07-25T10:46:30.755611 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:46:30.755759 #865] INFO -- : Parameters: {"update_id"=>405765870, "message"=>{"message_id"=>25, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508390, "text"=>"Might"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:46:30.985329 #865] INFO -- : Completed 200 OK in 229ms (Views: 0.2ms | ActiveRecord: 60.3ms) | |
| I, [2018-07-25T10:46:31.411407 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:46:31.415854 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:31.712445 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:31.712575 #872] INFO -- : done | |
| I, [2018-07-25T10:46:31.962281 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223606" for 197.234.242.179 at 2018-07-25 10:46:31 +0200 | |
| I, [2018-07-25T10:46:31.971015 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:46:31.971112 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223606", "id"=>"17"} | |
| I, [2018-07-25T10:46:32.002544 #865] INFO -- : Completed 200 OK in 31ms (Views: 1.2ms | ActiveRecord: 8.2ms) | |
| I, [2018-07-25T10:46:32.031258 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392139) RUNNING | |
| E, [2018-07-25T10:46:32.058258 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: G1vlS1cjkXT [HTTP 400]> | |
| E, [2018-07-25T10:46:32.058449 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T10:46:32.072900 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:46:32.196809 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:32.202355 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:46:32.205380 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392139) COMPLETED after 0.1740 | |
| I, [2018-07-25T10:46:32.208887 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392140) RUNNING | |
| I, [2018-07-25T10:46:32.239581 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:46:32.253717 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:46:32.256738 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392140) COMPLETED after 0.0477 | |
| I, [2018-07-25T10:46:32.260060 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392141) RUNNING | |
| I, [2018-07-25T10:46:32.270140 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223608" for 197.234.242.179 at 2018-07-25 10:46:32 +0200 | |
| I, [2018-07-25T10:46:32.278834 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:46:32.278954 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223608"} | |
| I, [2018-07-25T10:46:32.343085 #865] INFO -- : Completed 200 OK in 64ms (Views: 15.8ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T10:46:32.382122 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:46:32.431916 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:46:32.435401 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392141) COMPLETED after 0.1752 | |
| I, [2018-07-25T10:46:32.439876 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392142) RUNNING | |
| I, [2018-07-25T10:46:32.475488 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:46:32.488615 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:46:32.492369 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392142) COMPLETED after 0.0523 | |
| I, [2018-07-25T10:46:32.496372 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392143) RUNNING | |
| I, [2018-07-25T10:46:32.530960 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223605" for 197.234.242.179 at 2018-07-25 10:46:32 +0200 | |
| I, [2018-07-25T10:46:32.534551 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:32.534654 #872] INFO -- : done | |
| I, [2018-07-25T10:46:32.542648 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:46:32.542748 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223605", "id"=>"287"} | |
| I, [2018-07-25T10:46:32.567852 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:32.575674 #865] INFO -- : Completed 200 OK in 33ms (Views: 6.8ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T10:46:32.658168 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:46:32.691447 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:46:32.694970 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392143) COMPLETED after 0.1984 | |
| I, [2018-07-25T10:46:32.699228 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392144) RUNNING | |
| I, [2018-07-25T10:46:32.732375 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:46:32.745714 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:46:32.748906 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392144) COMPLETED after 0.0495 | |
| I, [2018-07-25T10:46:32.752839 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392145) RUNNING | |
| I, [2018-07-25T10:46:32.782051 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223607" for 197.234.242.179 at 2018-07-25 10:46:32 +0200 | |
| I, [2018-07-25T10:46:32.787328 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:46:32.787400 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223607"} | |
| I, [2018-07-25T10:46:32.849205 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:46:32.863982 #865] INFO -- : Completed 200 OK in 76ms (Views: 30.2ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T10:46:32.864365 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:32.864426 #872] INFO -- : done | |
| I, [2018-07-25T10:46:32.881398 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:46:32.910588 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223609" for 197.234.242.179 at 2018-07-25 10:46:32 +0200 | |
| I, [2018-07-25T10:46:32.918477 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:46:32.918566 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223609", "id"=>"287"} | |
| I, [2018-07-25T10:46:33.110880 #865] INFO -- : Completed 200 OK in 192ms (Views: 60.9ms | ActiveRecord: 28.1ms) | |
| I, [2018-07-25T10:46:33.152722 #872] INFO -- : - no message | |
| I, [2018-07-25T10:46:33.152834 #872] INFO -- : done | |
| I, [2018-07-25T10:46:34.718442 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:34 +0200 | |
| I, [2018-07-25T10:46:34.727067 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:46:34.727208 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:46:34.771779 #865] INFO -- : Completed 200 OK in 44ms (Views: 0.6ms | ActiveRecord: 9.7ms) | |
| I, [2018-07-25T10:46:36.146136 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223610" for 197.234.242.179 at 2018-07-25 10:46:36 +0200 | |
| I, [2018-07-25T10:46:36.154584 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:46:36.154687 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223610"} | |
| I, [2018-07-25T10:46:36.207945 #865] INFO -- : Completed 200 OK in 53ms (Views: 8.4ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T10:46:38.152023 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392145) COMPLETED after 5.3990 | |
| I, [2018-07-25T10:46:38.156368 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392146) RUNNING | |
| I, [2018-07-25T10:46:38.196124 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392146) COMPLETED after 0.0396 | |
| I, [2018-07-25T10:46:38.199874 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392147) RUNNING | |
| I, [2018-07-25T10:46:38.258576 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392147) COMPLETED after 0.0585 | |
| I, [2018-07-25T10:46:51.822477 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:51 +0200 | |
| I, [2018-07-25T10:46:51.831364 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:46:51.831508 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"JUst\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"25.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:46:51.984865 #865] INFO -- : Completed 200 OK in 153ms (Views: 0.5ms | ActiveRecord: 9.2ms) | |
| I, [2018-07-25T10:46:54.349886 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:46:54 +0200 | |
| I, [2018-07-25T10:46:54.358719 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:46:54.358872 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Just\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"25.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:46:30.895Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:46:54.566578 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:54 +0200 | |
| I, [2018-07-25T10:46:54.574959 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:46:54.575106 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Just\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"25.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:46:54.661874 #865] INFO -- : Completed 200 OK in 87ms (Views: 0.8ms | ActiveRecord: 26.9ms) | |
| I, [2018-07-25T10:46:54.778108 #865] INFO -- : Completed 200 OK in 419ms (Views: 12.2ms | ActiveRecord: 118.2ms) | |
| I, [2018-07-25T10:46:55.020646 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223611" for 197.234.242.179 at 2018-07-25 10:46:55 +0200 | |
| I, [2018-07-25T10:46:55.027934 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:46:55.028023 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223611"} | |
| I, [2018-07-25T10:46:55.032061 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223612" for 197.234.242.179 at 2018-07-25 10:46:55 +0200 | |
| I, [2018-07-25T10:46:55.039118 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:46:55.039213 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223612"} | |
| I, [2018-07-25T10:46:55.113784 #865] INFO -- : Completed 200 OK in 86ms (Views: 17.1ms | ActiveRecord: 20.1ms) | |
| I, [2018-07-25T10:46:55.145145 #865] INFO -- : Completed 200 OK in 106ms (Views: 27.0ms | ActiveRecord: 17.5ms) | |
| I, [2018-07-25T10:46:55.169681 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:46:55 +0200 | |
| I, [2018-07-25T10:46:55.176065 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:46:55.176160 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:46:55.187018 #865] INFO -- : Completed 200 OK in 11ms (Views: 0.3ms | ActiveRecord: 2.1ms) | |
| I, [2018-07-25T10:46:57.361995 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:57 +0200 | |
| I, [2018-07-25T10:46:57.370852 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:46:57.370988 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:46:57.423999 #865] INFO -- : Completed 200 OK in 53ms (Views: 0.7ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T10:47:02.275804 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392148) RUNNING | |
| I, [2018-07-25T10:47:02.408270 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:47:02.449701 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:47:02.452649 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392148) COMPLETED after 0.1767 | |
| I, [2018-07-25T10:47:02.456549 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392149) RUNNING | |
| I, [2018-07-25T10:47:02.489741 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:47:02.499143 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:47:02.499589 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:47:02.499870 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:47:02.499976 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:47:02.500046 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:47:02.501281 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:47:02.502529 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:47:02.516432 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:47:02.519434 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392149) COMPLETED after 0.0628 | |
| I, [2018-07-25T10:47:02.522896 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392150) RUNNING | |
| I, [2018-07-25T10:47:02.635375 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:47:02.664651 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:47:02.667303 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392150) COMPLETED after 0.1443 | |
| I, [2018-07-25T10:47:02.670576 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392151) RUNNING | |
| I, [2018-07-25T10:47:02.701216 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:47:02.714342 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:47:02.717442 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392151) COMPLETED after 0.0468 | |
| I, [2018-07-25T10:47:02.720501 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392152) RUNNING | |
| I, [2018-07-25T10:47:02.978576 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:47:02.981896 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392152) COMPLETED after 0.2613 | |
| I, [2018-07-25T10:47:02.985395 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392153) RUNNING | |
| I, [2018-07-25T10:47:03.013606 #872] INFO -- : 2018-07-25T10:47:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392153) COMPLETED after 0.0281 | |
| I, [2018-07-25T10:47:03.017752 #872] INFO -- : 2018-07-25T10:47:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392154) RUNNING | |
| I, [2018-07-25T10:47:03.185390 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:47:03.189248 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:03.198073 #872] INFO -- : 2018-07-25T10:47:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392154) COMPLETED after 0.1802 | |
| I, [2018-07-25T10:47:03.512653 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:03.512788 #872] INFO -- : done | |
| I, [2018-07-25T10:47:03.542087 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:03.868135 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:03.868252 #872] INFO -- : done | |
| I, [2018-07-25T10:47:03.890565 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:04.050546 #865] INFO -- : Started GET "/api/v1/ticket_articles/1021?full=true&_=1532508223613" for 197.234.242.179 at 2018-07-25 10:47:04 +0200 | |
| I, [2018-07-25T10:47:04.056679 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:47:04.056752 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223613", "id"=>"1021"} | |
| I, [2018-07-25T10:47:04.088081 #865] INFO -- : Completed 200 OK in 31ms (Views: 5.0ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T10:47:04.208045 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:04.208159 #872] INFO -- : done | |
| I, [2018-07-25T10:47:04.230559 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:04.585202 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:04.585336 #872] INFO -- : done | |
| I, [2018-07-25T10:47:12.645763 #865] INFO -- : Started GET "/" for 103.22.200.79 at 2018-07-25 10:47:12 +0200 | |
| I, [2018-07-25T10:47:12.651020 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:47:12.659588 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:47:12.659869 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:47:12.663991 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T10:47:14.050328 #865] INFO -- : Started GET "/" for 162.158.158.46 at 2018-07-25 10:47:14 +0200 | |
| I, [2018-07-25T10:47:14.055409 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:47:14.063008 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:47:14.063197 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:47:14.066594 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T10:47:15.406813 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 10:47:15 +0200 | |
| I, [2018-07-25T10:47:15.412428 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:47:15.421646 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:47:15.421907 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:47:15.425739 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T10:47:34.745415 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:47:34.750266 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:35.020331 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:35.020476 #872] INFO -- : done | |
| I, [2018-07-25T10:47:35.044084 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:35.316373 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:35.316489 #872] INFO -- : done | |
| I, [2018-07-25T10:47:35.338779 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:35.612558 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:35.612657 #872] INFO -- : done | |
| I, [2018-07-25T10:47:35.629425 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:47:35.917498 #872] INFO -- : - no message | |
| I, [2018-07-25T10:47:35.917594 #872] INFO -- : done | |
| I, [2018-07-25T10:47:42.472279 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T10:47:42.516673 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:48:02.501819 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:48:02.511939 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:48:02.512077 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:48:02.512156 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:48:02.512225 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:48:02.512413 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:48:02.512608 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:48:05.945134 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:48:05.948670 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:06.273387 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:06.273510 #872] INFO -- : done | |
| I, [2018-07-25T10:48:06.295145 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:06.697133 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:06.697243 #872] INFO -- : done | |
| I, [2018-07-25T10:48:06.714515 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:07.067885 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:07.068022 #872] INFO -- : done | |
| I, [2018-07-25T10:48:07.090437 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:07.436578 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:07.436736 #872] INFO -- : done | |
| I, [2018-07-25T10:48:11.271858 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 10:48:11 +0200 | |
| I, [2018-07-25T10:48:11.277722 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:48:11.288631 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:48:11.288829 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:48:11.292128 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.0ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T10:48:13.857456 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 10:48:13 +0200 | |
| I, [2018-07-25T10:48:13.861939 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:48:13.870631 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:48:13.870827 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:48:13.874335 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.8ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T10:48:16.456014 #865] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 10:48:16 +0200 | |
| I, [2018-07-25T10:48:16.461970 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:48:16.470558 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:48:16.470801 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:48:16.474622 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:48:22.472859 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T10:48:37.471301 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:48:37.474539 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:37.761617 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:37.761727 #872] INFO -- : done | |
| I, [2018-07-25T10:48:37.787576 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:38.083518 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:38.083647 #872] INFO -- : done | |
| I, [2018-07-25T10:48:38.110025 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:38.296796 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.154.98 at 2018-07-25 10:48:38 +0200 | |
| I, [2018-07-25T10:48:38.306999 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:48:38.307150 #865] INFO -- : Parameters: {"update_id"=>405765871, "message"=>{"message_id"=>27, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508518, "text"=>"Work"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:48:38.396453 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:38.396565 #872] INFO -- : done | |
| I, [2018-07-25T10:48:38.542734 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:48:38.600672 #865] INFO -- : Completed 200 OK in 293ms (Views: 0.3ms | ActiveRecord: 56.2ms) | |
| I, [2018-07-25T10:48:38.820511 #872] INFO -- : - no message | |
| I, [2018-07-25T10:48:38.820641 #872] INFO -- : done | |
| I, [2018-07-25T10:48:39.244679 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392155) RUNNING | |
| I, [2018-07-25T10:48:39.279171 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:39.296347 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:39.299984 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392155) COMPLETED after 0.0552 | |
| I, [2018-07-25T10:48:39.303893 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392156) RUNNING | |
| I, [2018-07-25T10:48:39.333918 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:39.348539 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:39.352069 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392156) COMPLETED after 0.0480 | |
| I, [2018-07-25T10:48:39.356107 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392157) RUNNING | |
| I, [2018-07-25T10:48:39.541916 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:39.597648 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:39.601059 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392157) COMPLETED after 0.2448 | |
| I, [2018-07-25T10:48:39.605016 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392158) RUNNING | |
| I, [2018-07-25T10:48:39.633101 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:39.644804 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:39.647911 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392158) COMPLETED after 0.0428 | |
| I, [2018-07-25T10:48:39.651420 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392159) RUNNING | |
| I, [2018-07-25T10:48:39.837299 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:39.869060 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:39.872162 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392159) COMPLETED after 0.2206 | |
| I, [2018-07-25T10:48:39.876185 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392160) RUNNING | |
| I, [2018-07-25T10:48:39.903752 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:39.922949 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:39.930347 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392160) COMPLETED after 0.0540 | |
| I, [2018-07-25T10:48:39.933844 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392161) RUNNING | |
| I, [2018-07-25T10:48:40.027096 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223615" for 197.234.242.179 at 2018-07-25 10:48:40 +0200 | |
| I, [2018-07-25T10:48:40.032751 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223614" for 197.234.242.179 at 2018-07-25 10:48:40 +0200 | |
| I, [2018-07-25T10:48:40.042566 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:48:40.042647 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223614", "id"=>"287"} | |
| I, [2018-07-25T10:48:40.050199 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:48:40.052313 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223615", "id"=>"17"} | |
| I, [2018-07-25T10:48:40.153504 #865] INFO -- : Completed 200 OK in 101ms (Views: 1.2ms | ActiveRecord: 25.4ms) | |
| I, [2018-07-25T10:48:40.156683 #865] INFO -- : Completed 200 OK in 114ms (Views: 5.4ms | ActiveRecord: 81.6ms) | |
| I, [2018-07-25T10:48:40.179319 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:48:40.400523 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223616" for 197.234.242.179 at 2018-07-25 10:48:40 +0200 | |
| I, [2018-07-25T10:48:40.408701 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:48:40.408832 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223616", "id"=>"287"} | |
| I, [2018-07-25T10:48:40.532542 #865] INFO -- : Completed 200 OK in 124ms (Views: 9.4ms | ActiveRecord: 32.9ms) | |
| I, [2018-07-25T10:48:40.938865 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223618" for 197.234.242.179 at 2018-07-25 10:48:40 +0200 | |
| I, [2018-07-25T10:48:40.946538 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:48:40.946637 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223618"} | |
| I, [2018-07-25T10:48:41.058226 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223617" for 197.234.242.179 at 2018-07-25 10:48:41 +0200 | |
| I, [2018-07-25T10:48:41.068822 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:48:41.068903 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223617"} | |
| I, [2018-07-25T10:48:41.152965 #865] INFO -- : Completed 200 OK in 206ms (Views: 14.5ms | ActiveRecord: 17.4ms) | |
| I, [2018-07-25T10:48:41.186725 #865] INFO -- : Completed 200 OK in 118ms (Views: 27.1ms | ActiveRecord: 18.3ms) | |
| I, [2018-07-25T10:48:42.762822 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:48:42 +0200 | |
| I, [2018-07-25T10:48:42.771234 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:48:42.771362 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:48:42.818099 #865] INFO -- : Completed 200 OK in 47ms (Views: 0.6ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T10:48:43.367484 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223619" for 197.234.242.179 at 2018-07-25 10:48:43 +0200 | |
| I, [2018-07-25T10:48:43.374313 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:48:43.374387 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223619"} | |
| I, [2018-07-25T10:48:43.414125 #865] INFO -- : Completed 200 OK in 40ms (Views: 6.1ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T10:48:45.550540 #872] INFO -- : 2018-07-25T10:48:45+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392161) COMPLETED after 5.6165 | |
| I, [2018-07-25T10:48:45.566895 #872] INFO -- : 2018-07-25T10:48:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392162) RUNNING | |
| I, [2018-07-25T10:48:45.607688 #872] INFO -- : 2018-07-25T10:48:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392162) COMPLETED after 0.0406 | |
| I, [2018-07-25T10:48:50.358798 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:48:50 +0200 | |
| I, [2018-07-25T10:48:50.367841 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:48:50.368002 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"You\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"27.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:48:50.422801 #865] INFO -- : Completed 200 OK in 55ms (Views: 0.8ms | ActiveRecord: 7.8ms) | |
| I, [2018-07-25T10:48:53.090522 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:48:53 +0200 | |
| I, [2018-07-25T10:48:53.100230 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:48:53.100501 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"You can never quite tell!\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"27.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:48:38.467Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:48:53.445629 #865] INFO -- : Completed 200 OK in 345ms (Views: 13.1ms | ActiveRecord: 78.1ms) | |
| I, [2018-07-25T10:48:53.617427 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392163) RUNNING | |
| I, [2018-07-25T10:48:53.688662 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223620" for 197.234.242.179 at 2018-07-25 10:48:53 +0200 | |
| I, [2018-07-25T10:48:53.693828 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:48:53.693892 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223620"} | |
| I, [2018-07-25T10:48:53.752316 #865] INFO -- : Completed 200 OK in 58ms (Views: 26.1ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T10:48:53.793007 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:53.845622 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:53.850883 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392163) COMPLETED after 0.2333 | |
| I, [2018-07-25T10:48:53.857378 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392164) RUNNING | |
| I, [2018-07-25T10:48:53.898570 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:53.918529 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:53.940056 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392164) COMPLETED after 0.0824 | |
| I, [2018-07-25T10:48:53.944436 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392165) RUNNING | |
| I, [2018-07-25T10:48:54.133461 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:54.175441 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:54.178836 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392165) COMPLETED after 0.2343 | |
| I, [2018-07-25T10:48:54.182474 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392166) RUNNING | |
| I, [2018-07-25T10:48:54.207816 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:48:54.222493 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:48:54.225447 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392166) COMPLETED after 0.0429 | |
| I, [2018-07-25T10:48:54.228910 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392167) RUNNING | |
| I, [2018-07-25T10:48:54.231431 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223621" for 197.234.242.179 at 2018-07-25 10:48:54 +0200 | |
| I, [2018-07-25T10:48:54.240377 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:48:54.240451 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223621"} | |
| I, [2018-07-25T10:48:54.315272 #865] INFO -- : Completed 200 OK in 75ms (Views: 28.7ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T10:48:54.382830 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:48:54 +0200 | |
| I, [2018-07-25T10:48:54.393422 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:48:54.393523 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:48:54.410948 #865] INFO -- : Completed 200 OK in 17ms (Views: 0.3ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T10:48:56.572105 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:48:56 +0200 | |
| I, [2018-07-25T10:48:56.582339 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:48:56.582460 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:48:56.690729 #865] INFO -- : Completed 200 OK in 108ms (Views: 0.5ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T10:49:00.304943 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:49:00.308585 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392167) COMPLETED after 6.0795 | |
| I, [2018-07-25T10:49:00.312745 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392168) RUNNING | |
| I, [2018-07-25T10:49:00.350027 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392168) COMPLETED after 0.0371 | |
| I, [2018-07-25T10:49:00.354610 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392169) RUNNING | |
| I, [2018-07-25T10:49:00.434709 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392169) COMPLETED after 0.0800 | |
| I, [2018-07-25T10:49:02.057434 #865] INFO -- : Started GET "/api/v1/ticket_articles/1023?full=true&_=1532508223622" for 197.234.242.179 at 2018-07-25 10:49:02 +0200 | |
| I, [2018-07-25T10:49:02.064147 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:49:02.064238 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223622", "id"=>"1023"} | |
| I, [2018-07-25T10:49:02.093215 #865] INFO -- : Completed 200 OK in 29ms (Views: 5.1ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T10:49:02.514296 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:49:02.526418 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:49:02.526546 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:49:02.526628 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:49:02.526947 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:49:02.527061 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:49:02.528327 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:49:04.111739 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 10:49:04 +0200 | |
| I, [2018-07-25T10:49:04.115944 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:49:04.122516 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:49:04.122692 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:49:04.125367 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T10:49:08.852888 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:49:08.856984 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:09.151409 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:09.151529 #872] INFO -- : done | |
| I, [2018-07-25T10:49:09.176268 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:09.452271 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:09.452378 #872] INFO -- : done | |
| I, [2018-07-25T10:49:09.477259 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:09.760003 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:09.760097 #872] INFO -- : done | |
| I, [2018-07-25T10:49:09.773303 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:10.064424 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:10.064526 #872] INFO -- : done | |
| I, [2018-07-25T10:49:15.216753 #865] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 10:49:15 +0200 | |
| I, [2018-07-25T10:49:15.220895 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:49:15.226806 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:49:15.226952 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T10:49:15.229613 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T10:49:18.156676 #865] INFO -- : Started GET "/" for 103.22.200.247 at 2018-07-25 10:49:18 +0200 | |
| I, [2018-07-25T10:49:18.161335 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:49:18.170213 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:49:18.170437 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:49:18.174284 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T10:49:40.091615 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:49:40.096176 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:40.371977 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:40.372065 #872] INFO -- : done | |
| I, [2018-07-25T10:49:40.392930 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:40.664186 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:40.664308 #872] INFO -- : done | |
| I, [2018-07-25T10:49:40.687725 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:40.964351 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:40.964472 #872] INFO -- : done | |
| I, [2018-07-25T10:49:40.994943 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:49:41.270276 #872] INFO -- : - no message | |
| I, [2018-07-25T10:49:41.270393 #872] INFO -- : done | |
| I, [2018-07-25T10:50:02.528656 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:50:02.538171 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:50:02.538264 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:50:02.538315 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:50:02.538502 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:50:02.538550 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:50:02.539350 #872] INFO -- : Started job thread for 'Closed chat sessions where participients are offline.' (Chat.cleanup_close)... | |
| I, [2018-07-25T10:50:02.547774 #872] INFO -- : execute Chat.cleanup_close (try_count 0)... | |
| I, [2018-07-25T10:50:02.556569 #872] INFO -- : ...stopped thread for 'Chat.cleanup_close' | |
| I, [2018-07-25T10:50:08.849148 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:50:08 +0200 | |
| I, [2018-07-25T10:50:08.854620 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:50:08.862772 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:50:08.862992 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:50:08.866648 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:50:11.304577 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:50:11.308951 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:11.600375 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:11.600497 #872] INFO -- : done | |
| I, [2018-07-25T10:50:11.628932 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:11.932169 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:11.932255 #872] INFO -- : done | |
| I, [2018-07-25T10:50:11.947947 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:12.224438 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:12.224525 #872] INFO -- : done | |
| I, [2018-07-25T10:50:12.240502 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:12.536359 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:12.536459 #872] INFO -- : done | |
| I, [2018-07-25T10:50:12.539738 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:50:12.915772 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 10:50:12 +0200 | |
| I, [2018-07-25T10:50:12.918979 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:50:12.930338 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:50:12.930470 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T10:50:12.932859 #865] INFO -- : Completed 200 OK in 14ms (Views: 1.3ms | ActiveRecord: 7.9ms) | |
| I, [2018-07-25T10:50:14.702168 #865] INFO -- : Started GET "/" for 162.158.155.147 at 2018-07-25 10:50:14 +0200 | |
| I, [2018-07-25T10:50:14.705429 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:50:14.712681 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:50:14.712861 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:50:14.715935 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T10:50:42.528154 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:50:42.564110 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:50:42.568744 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:42.860689 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:42.860832 #872] INFO -- : done | |
| I, [2018-07-25T10:50:42.883497 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:43.160324 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:43.160447 #872] INFO -- : done | |
| I, [2018-07-25T10:50:43.182158 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:43.568827 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:43.568945 #872] INFO -- : done | |
| I, [2018-07-25T10:50:43.591650 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:50:43.882159 #872] INFO -- : - no message | |
| I, [2018-07-25T10:50:43.882276 #872] INFO -- : done | |
| I, [2018-07-25T10:51:03.707172 #865] INFO -- : Started GET "/" for 162.158.155.147 at 2018-07-25 10:51:03 +0200 | |
| I, [2018-07-25T10:51:03.712220 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:51:03.721240 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:51:03.721469 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:51:03.725102 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.1ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T10:51:11.944437 #865] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 10:51:11 +0200 | |
| I, [2018-07-25T10:51:11.949511 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:51:11.957097 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:51:11.957294 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:51:11.960752 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T10:51:12.544006 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:51:12.554292 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:51:12.554494 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:51:12.554600 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:51:12.554693 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:51:12.554838 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:51:12.556631 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:51:12.972965 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 10:51:12 +0200 | |
| I, [2018-07-25T10:51:12.979430 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:51:12.979555 #865] INFO -- : Parameters: {"update_id"=>405765872, "message"=>{"message_id"=>29, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508672, "text"=>"Always"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:51:13.298408 #865] INFO -- : Completed 200 OK in 319ms (Views: 0.3ms | ActiveRecord: 44.6ms) | |
| I, [2018-07-25T10:51:13.914272 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:51:13.918735 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:14.192183 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:14.192311 #872] INFO -- : done | |
| I, [2018-07-25T10:51:14.217470 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:14.488274 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:14.488386 #872] INFO -- : done | |
| I, [2018-07-25T10:51:14.509330 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:14.698809 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223624" for 197.234.242.179 at 2018-07-25 10:51:14 +0200 | |
| I, [2018-07-25T10:51:14.704333 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223623" for 197.234.242.179 at 2018-07-25 10:51:14 +0200 | |
| I, [2018-07-25T10:51:14.712553 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:51:14.712698 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223624", "id"=>"17"} | |
| I, [2018-07-25T10:51:14.719872 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:51:14.720024 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223623", "id"=>"287"} | |
| I, [2018-07-25T10:51:14.780241 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:14.780333 #872] INFO -- : done | |
| I, [2018-07-25T10:51:14.782847 #865] INFO -- : Completed 200 OK in 70ms (Views: 1.8ms | ActiveRecord: 36.2ms) | |
| I, [2018-07-25T10:51:14.802027 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:14.807635 #865] INFO -- : Completed 200 OK in 87ms (Views: 7.9ms | ActiveRecord: 16.8ms) | |
| I, [2018-07-25T10:51:15.076360 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:15.076473 #872] INFO -- : done | |
| I, [2018-07-25T10:51:15.096270 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223625" for 197.234.242.179 at 2018-07-25 10:51:15 +0200 | |
| I, [2018-07-25T10:51:15.104237 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:51:15.104343 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223625", "id"=>"287"} | |
| I, [2018-07-25T10:51:15.236897 #865] INFO -- : Completed 200 OK in 132ms (Views: 12.0ms | ActiveRecord: 33.6ms) | |
| I, [2018-07-25T10:51:15.578924 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223627" for 197.234.242.179 at 2018-07-25 10:51:15 +0200 | |
| I, [2018-07-25T10:51:15.586584 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:51:15.586674 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223627"} | |
| I, [2018-07-25T10:51:15.604552 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223626" for 197.234.242.179 at 2018-07-25 10:51:15 +0200 | |
| I, [2018-07-25T10:51:15.612991 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:51:15.613091 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223626"} | |
| I, [2018-07-25T10:51:15.694205 #865] INFO -- : Completed 200 OK in 107ms (Views: 32.6ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T10:51:15.724110 #865] INFO -- : Completed 200 OK in 111ms (Views: 18.6ms | ActiveRecord: 8.2ms) | |
| I, [2018-07-25T10:51:16.497771 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392170) RUNNING | |
| I, [2018-07-25T10:51:16.531894 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:16.547212 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:16.550921 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392170) COMPLETED after 0.0530 | |
| I, [2018-07-25T10:51:16.554842 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392171) RUNNING | |
| I, [2018-07-25T10:51:16.605535 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:16.619884 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:16.623131 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392171) COMPLETED after 0.0681 | |
| I, [2018-07-25T10:51:16.626794 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392172) RUNNING | |
| I, [2018-07-25T10:51:16.791140 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:16.835705 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:16.843052 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392172) COMPLETED after 0.2161 | |
| I, [2018-07-25T10:51:16.847941 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392173) RUNNING | |
| I, [2018-07-25T10:51:16.895752 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:16.915555 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:16.920287 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392173) COMPLETED after 0.0722 | |
| I, [2018-07-25T10:51:16.927795 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392174) RUNNING | |
| I, [2018-07-25T10:51:17.321139 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:17.473646 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:17.476974 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392174) COMPLETED after 0.5490 | |
| I, [2018-07-25T10:51:17.480185 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392175) RUNNING | |
| I, [2018-07-25T10:51:17.511961 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:17.526544 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:17.529608 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392175) COMPLETED after 0.0493 | |
| I, [2018-07-25T10:51:17.533685 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392176) RUNNING | |
| I, [2018-07-25T10:51:17.710403 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:51:18.037525 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:18 +0200 | |
| I, [2018-07-25T10:51:18.043925 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:51:18.044011 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:51:18.077676 #865] INFO -- : Completed 200 OK in 34ms (Views: 0.5ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T10:51:20.141440 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223628" for 197.234.242.179 at 2018-07-25 10:51:20 +0200 | |
| I, [2018-07-25T10:51:20.151021 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:51:20.151117 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223628"} | |
| I, [2018-07-25T10:51:20.195168 #865] INFO -- : Completed 200 OK in 44ms (Views: 7.7ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T10:51:21.225418 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 10:51:21 +0200 | |
| I, [2018-07-25T10:51:21.230433 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:51:21.237513 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:51:21.237742 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:51:21.241056 #865] INFO -- : Completed 200 OK in 10ms (Views: 2.0ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T10:51:22.910915 #872] INFO -- : 2018-07-25T10:51:22+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392176) COMPLETED after 5.3770 | |
| I, [2018-07-25T10:51:22.915654 #872] INFO -- : 2018-07-25T10:51:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392177) RUNNING | |
| I, [2018-07-25T10:51:22.955335 #872] INFO -- : 2018-07-25T10:51:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392177) COMPLETED after 0.0395 | |
| I, [2018-07-25T10:51:35.296840 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:35 +0200 | |
| I, [2018-07-25T10:51:35.305943 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:51:35.306115 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"And forever...\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"29.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:51:35.360195 #865] INFO -- : Completed 200 OK in 54ms (Views: 1.0ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T10:51:36.711276 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:51:36 +0200 | |
| I, [2018-07-25T10:51:36.724173 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:51:36.724903 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"And forever...\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"29.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:51:13.207Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:51:37.172534 #865] INFO -- : Completed 200 OK in 447ms (Views: 15.9ms | ActiveRecord: 78.1ms) | |
| I, [2018-07-25T10:51:37.496463 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223629" for 197.234.242.179 at 2018-07-25 10:51:37 +0200 | |
| I, [2018-07-25T10:51:37.505371 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:51:37.505499 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223629"} | |
| I, [2018-07-25T10:51:37.511224 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223630" for 197.234.242.179 at 2018-07-25 10:51:37 +0200 | |
| I, [2018-07-25T10:51:37.525342 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:51:37.525459 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223630"} | |
| I, [2018-07-25T10:51:37.741672 #865] INFO -- : Completed 200 OK in 216ms (Views: 20.3ms | ActiveRecord: 35.4ms) | |
| I, [2018-07-25T10:51:37.742442 #865] INFO -- : Completed 200 OK in 237ms (Views: 18.7ms | ActiveRecord: 17.0ms) | |
| I, [2018-07-25T10:51:38.232250 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:51:38 +0200 | |
| I, [2018-07-25T10:51:38.239805 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:51:38.239902 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:51:38.252974 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T10:51:38.970476 #872] INFO -- : 2018-07-25T10:51:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392178) RUNNING | |
| I, [2018-07-25T10:51:39.224497 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:39.273800 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:39.277624 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392178) COMPLETED after 0.3070 | |
| I, [2018-07-25T10:51:39.282120 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392179) RUNNING | |
| I, [2018-07-25T10:51:39.324503 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:39.338673 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:39.341808 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392179) COMPLETED after 0.0595 | |
| I, [2018-07-25T10:51:39.345266 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392180) RUNNING | |
| I, [2018-07-25T10:51:39.719719 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:39.793442 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:39.796711 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392180) COMPLETED after 0.4513 | |
| I, [2018-07-25T10:51:39.800940 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392181) RUNNING | |
| I, [2018-07-25T10:51:39.935573 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:39.947711 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:39.950470 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392181) COMPLETED after 0.1494 | |
| I, [2018-07-25T10:51:39.953752 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392182) RUNNING | |
| I, [2018-07-25T10:51:40.239873 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:51:40.243623 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392182) COMPLETED after 0.2897 | |
| I, [2018-07-25T10:51:40.248146 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392183) RUNNING | |
| I, [2018-07-25T10:51:40.300538 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392183) COMPLETED after 0.0522 | |
| I, [2018-07-25T10:51:40.305710 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392184) RUNNING | |
| I, [2018-07-25T10:51:40.384545 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392184) COMPLETED after 0.0787 | |
| I, [2018-07-25T10:51:40.455527 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:40 +0200 | |
| I, [2018-07-25T10:51:40.461221 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:51:40.461304 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:51:40.497367 #865] INFO -- : Completed 200 OK in 36ms (Views: 0.5ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T10:51:41.402104 #865] INFO -- : Started GET "/api/v1/ticket_articles/1025?full=true&_=1532508223631" for 197.234.242.179 at 2018-07-25 10:51:41 +0200 | |
| I, [2018-07-25T10:51:41.410124 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:51:41.410219 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223631", "id"=>"1025"} | |
| I, [2018-07-25T10:51:41.448575 #865] INFO -- : Completed 200 OK in 38ms (Views: 6.8ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T10:51:45.109248 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:51:45.113801 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:45.412359 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:45.412478 #872] INFO -- : done | |
| E, [2018-07-25T10:51:45.770695 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: HHJnxmpixJC [HTTP 400]> | |
| E, [2018-07-25T10:51:45.770875 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T10:51:45.792675 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:46.068159 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:46.068330 #872] INFO -- : done | |
| I, [2018-07-25T10:51:46.090984 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:46.368352 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:46.368475 #872] INFO -- : done | |
| I, [2018-07-25T10:51:46.393869 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:51:46.677570 #872] INFO -- : - no message | |
| I, [2018-07-25T10:51:46.678447 #872] INFO -- : done | |
| I, [2018-07-25T10:51:50.620949 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 10:51:50 +0200 | |
| I, [2018-07-25T10:51:50.625444 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:51:50.625543 #865] INFO -- : Parameters: {"update_id"=>405765873, "message"=>{"message_id"=>31, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508710, "text"=>"Please"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:51:50.837320 #865] INFO -- : Completed 200 OK in 212ms (Views: 0.3ms | ActiveRecord: 48.4ms) | |
| I, [2018-07-25T10:51:51.867321 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223633" for 197.234.242.179 at 2018-07-25 10:51:51 +0200 | |
| I, [2018-07-25T10:51:51.874108 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:51:51.874226 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223633", "id"=>"17"} | |
| I, [2018-07-25T10:51:51.904199 #865] INFO -- : Completed 200 OK in 30ms (Views: 1.2ms | ActiveRecord: 7.3ms) | |
| I, [2018-07-25T10:51:52.150842 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223634" for 197.234.242.179 at 2018-07-25 10:51:52 +0200 | |
| I, [2018-07-25T10:51:52.159493 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:51:52.159594 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223634"} | |
| I, [2018-07-25T10:51:52.236737 #865] INFO -- : Completed 200 OK in 77ms (Views: 17.9ms | ActiveRecord: 7.3ms) | |
| I, [2018-07-25T10:51:52.388784 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223632" for 197.234.242.179 at 2018-07-25 10:51:52 +0200 | |
| I, [2018-07-25T10:51:52.395831 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:51:52.395908 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223632", "id"=>"287"} | |
| I, [2018-07-25T10:51:52.428921 #865] INFO -- : Completed 200 OK in 33ms (Views: 6.1ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:51:52.694189 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223635" for 197.234.242.179 at 2018-07-25 10:51:52 +0200 | |
| I, [2018-07-25T10:51:52.703182 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:51:52.703284 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223635"} | |
| I, [2018-07-25T10:51:52.763804 #865] INFO -- : Completed 200 OK in 60ms (Views: 18.4ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T10:51:52.774814 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223636" for 197.234.242.179 at 2018-07-25 10:51:52 +0200 | |
| I, [2018-07-25T10:51:52.782360 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:51:52.782459 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223636", "id"=>"287"} | |
| I, [2018-07-25T10:51:52.991957 #865] INFO -- : Completed 200 OK in 209ms (Views: 31.8ms | ActiveRecord: 35.7ms) | |
| I, [2018-07-25T10:51:55.757790 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:55 +0200 | |
| I, [2018-07-25T10:51:55.767078 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:51:55.767176 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:51:55.815794 #865] INFO -- : Completed 200 OK in 48ms (Views: 1.2ms | ActiveRecord: 6.9ms) | |
| I, [2018-07-25T10:51:56.397374 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392185) RUNNING | |
| I, [2018-07-25T10:51:56.439615 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:56.456366 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:56.459763 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392185) COMPLETED after 0.0622 | |
| I, [2018-07-25T10:51:56.463617 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392186) RUNNING | |
| I, [2018-07-25T10:51:56.491640 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:56.505555 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:56.509216 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392186) COMPLETED after 0.0454 | |
| I, [2018-07-25T10:51:56.513520 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392187) RUNNING | |
| I, [2018-07-25T10:51:56.824102 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:56.888308 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:56.891520 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392187) COMPLETED after 0.3779 | |
| I, [2018-07-25T10:51:56.895798 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392188) RUNNING | |
| I, [2018-07-25T10:51:57.028846 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:57.041828 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:57.045342 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392188) COMPLETED after 0.1494 | |
| I, [2018-07-25T10:51:57.049830 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392189) RUNNING | |
| I, [2018-07-25T10:51:57.302961 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:57.357918 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:57.361973 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392189) COMPLETED after 0.3120 | |
| I, [2018-07-25T10:51:57.366540 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392190) RUNNING | |
| I, [2018-07-25T10:51:57.402946 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:51:57.416307 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:51:57.419769 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392190) COMPLETED after 0.0531 | |
| I, [2018-07-25T10:51:57.424025 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392191) RUNNING | |
| I, [2018-07-25T10:51:57.636367 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:52:00.473606 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223637" for 197.234.242.179 at 2018-07-25 10:52:00 +0200 | |
| I, [2018-07-25T10:52:00.548682 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:52:00.548776 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223637"} | |
| I, [2018-07-25T10:52:00.588875 #865] INFO -- : Completed 200 OK in 40ms (Views: 6.1ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T10:52:02.495260 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:52:02 +0200 | |
| I, [2018-07-25T10:52:02.500983 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:52:02.501126 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Please please...\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:52:02.543889 #865] INFO -- : Completed 200 OK in 43ms (Views: 0.6ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T10:52:03.028927 #872] INFO -- : 2018-07-25T10:52:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392191) COMPLETED after 5.6047 | |
| I, [2018-07-25T10:52:03.034553 #872] INFO -- : 2018-07-25T10:52:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392192) RUNNING | |
| I, [2018-07-25T10:52:03.086085 #872] INFO -- : 2018-07-25T10:52:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392192) COMPLETED after 0.0513 | |
| I, [2018-07-25T10:52:03.170071 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:52:03 +0200 | |
| I, [2018-07-25T10:52:03.178317 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:52:03.178532 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Please please...\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:51:50.753Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:52:03.535665 #865] INFO -- : Completed 200 OK in 357ms (Views: 10.7ms | ActiveRecord: 60.6ms) | |
| I, [2018-07-25T10:52:03.771244 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223638" for 197.234.242.179 at 2018-07-25 10:52:03 +0200 | |
| I, [2018-07-25T10:52:03.778950 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223639" for 197.234.242.179 at 2018-07-25 10:52:03 +0200 | |
| I, [2018-07-25T10:52:03.780456 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:52:03.783897 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223638"} | |
| I, [2018-07-25T10:52:03.792717 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:52:03.792849 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223639"} | |
| I, [2018-07-25T10:52:03.879634 #865] INFO -- : Completed 200 OK in 96ms (Views: 22.7ms | ActiveRecord: 15.0ms) | |
| I, [2018-07-25T10:52:03.908356 #865] INFO -- : Completed 200 OK in 115ms (Views: 15.2ms | ActiveRecord: 34.4ms) | |
| I, [2018-07-25T10:52:03.932932 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:52:03 +0200 | |
| I, [2018-07-25T10:52:03.937864 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:52:03.937931 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:52:03.946778 #865] INFO -- : Completed 200 OK in 9ms (Views: 0.2ms | ActiveRecord: 2.3ms) | |
| I, [2018-07-25T10:52:06.107920 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:52:06 +0200 | |
| I, [2018-07-25T10:52:06.116847 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:52:06.116989 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:52:06.177066 #865] INFO -- : Completed 200 OK in 60ms (Views: 0.7ms | ActiveRecord: 7.9ms) | |
| I, [2018-07-25T10:52:08.032861 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1049" for 197.234.242.179 at 2018-07-25 10:52:08 +0200 | |
| I, [2018-07-25T10:52:08.040764 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:08.040854 #865] INFO -- : Parameters: {"id"=>"1049"} | |
| I, [2018-07-25T10:52:08.065363 #865] INFO -- : Completed 200 OK in 24ms (Views: 0.3ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T10:52:09.063582 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1048" for 197.234.242.179 at 2018-07-25 10:52:09 +0200 | |
| I, [2018-07-25T10:52:09.073036 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:09.073187 #865] INFO -- : Parameters: {"id"=>"1048"} | |
| I, [2018-07-25T10:52:09.097472 #865] INFO -- : Completed 200 OK in 24ms (Views: 0.3ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T10:52:09.851144 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1047" for 197.234.242.179 at 2018-07-25 10:52:09 +0200 | |
| I, [2018-07-25T10:52:09.859709 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:09.859812 #865] INFO -- : Parameters: {"id"=>"1047"} | |
| I, [2018-07-25T10:52:09.880131 #865] INFO -- : Completed 200 OK in 20ms (Views: 0.2ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T10:52:10.094528 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1046" for 197.234.242.179 at 2018-07-25 10:52:10 +0200 | |
| I, [2018-07-25T10:52:10.102650 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:10.102785 #865] INFO -- : Parameters: {"id"=>"1046"} | |
| I, [2018-07-25T10:52:10.124953 #865] INFO -- : Completed 200 OK in 22ms (Views: 0.3ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T10:52:10.902779 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1045" for 197.234.242.179 at 2018-07-25 10:52:10 +0200 | |
| I, [2018-07-25T10:52:10.911731 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:10.911840 #865] INFO -- : Parameters: {"id"=>"1045"} | |
| I, [2018-07-25T10:52:10.934447 #865] INFO -- : Completed 200 OK in 22ms (Views: 0.3ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T10:52:11.096893 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392193) RUNNING | |
| I, [2018-07-25T10:52:11.431805 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:52:11.479116 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:52:11.482261 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392193) COMPLETED after 0.3852 | |
| I, [2018-07-25T10:52:11.486129 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392194) RUNNING | |
| I, [2018-07-25T10:52:11.625405 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:52:11.640603 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:52:11.644466 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392194) COMPLETED after 0.1582 | |
| I, [2018-07-25T10:52:11.649010 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392195) RUNNING | |
| I, [2018-07-25T10:52:11.750484 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1044" for 197.234.242.179 at 2018-07-25 10:52:11 +0200 | |
| I, [2018-07-25T10:52:11.756441 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:11.756511 #865] INFO -- : Parameters: {"id"=>"1044"} | |
| I, [2018-07-25T10:52:11.773735 #865] INFO -- : Completed 200 OK in 17ms (Views: 0.2ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T10:52:11.976281 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:52:12.004541 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1043" for 197.234.242.179 at 2018-07-25 10:52:12 +0200 | |
| I, [2018-07-25T10:52:12.016769 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:52:12.020269 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392195) COMPLETED after 0.3711 | |
| I, [2018-07-25T10:52:12.020578 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:12.020687 #865] INFO -- : Parameters: {"id"=>"1043"} | |
| I, [2018-07-25T10:52:12.024065 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392196) RUNNING | |
| I, [2018-07-25T10:52:12.044085 #865] INFO -- : Completed 200 OK in 23ms (Views: 0.3ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T10:52:12.078407 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:52:12.091432 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:52:12.094906 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392196) COMPLETED after 0.0707 | |
| I, [2018-07-25T10:52:12.098900 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392197) RUNNING | |
| I, [2018-07-25T10:52:12.261453 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1042" for 197.234.242.179 at 2018-07-25 10:52:12 +0200 | |
| I, [2018-07-25T10:52:12.269675 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T10:52:12.269806 #865] INFO -- : Parameters: {"id"=>"1042"} | |
| I, [2018-07-25T10:52:12.289566 #865] INFO -- : Completed 200 OK in 20ms (Views: 0.3ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T10:52:12.365197 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 10:52:12 +0200 | |
| I, [2018-07-25T10:52:12.370073 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:52:12.377271 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:52:12.377469 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:52:12.378768 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:52:12.380900 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T10:52:12.382282 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392197) COMPLETED after 0.2832 | |
| I, [2018-07-25T10:52:12.386657 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392198) RUNNING | |
| I, [2018-07-25T10:52:12.424280 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392198) COMPLETED after 0.0375 | |
| I, [2018-07-25T10:52:12.429016 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392199) RUNNING | |
| I, [2018-07-25T10:52:12.489863 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392199) COMPLETED after 0.0607 | |
| I, [2018-07-25T10:52:12.557124 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:52:12.565086 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:52:12.565207 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:52:12.565283 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:52:12.565336 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:52:12.565384 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:52:12.566475 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:52:13.509093 #865] INFO -- : Started GET "/api/v1/ticket_articles/1027?full=true&_=1532508223640" for 197.234.242.179 at 2018-07-25 10:52:13 +0200 | |
| I, [2018-07-25T10:52:13.514749 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:52:13.514823 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223640", "id"=>"1027"} | |
| I, [2018-07-25T10:52:13.542775 #865] INFO -- : Completed 200 OK in 28ms (Views: 5.0ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T10:52:14.436718 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 10:52:14 +0200 | |
| I, [2018-07-25T10:52:14.440656 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:52:14.447770 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:52:14.447962 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:52:14.451453 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T10:52:15.106719 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223641" for 197.234.242.179 at 2018-07-25 10:52:15 +0200 | |
| I, [2018-07-25T10:52:15.114364 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:52:15.114436 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223641"} | |
| I, [2018-07-25T10:52:15.129169 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.5ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T10:52:16.401164 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 10:52:16 +0200 | |
| I, [2018-07-25T10:52:16.407371 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:52:16.415262 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:52:16.415769 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.4ms) | |
| I, [2018-07-25T10:52:16.418893 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:52:16.731596 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:52:16.734809 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:17.004519 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:17.004664 #872] INFO -- : done | |
| I, [2018-07-25T10:52:17.027957 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:17.320244 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:17.320394 #872] INFO -- : done | |
| I, [2018-07-25T10:52:17.345285 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:17.628973 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:17.629083 #872] INFO -- : done | |
| I, [2018-07-25T10:52:17.650009 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:17.924013 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:17.924127 #872] INFO -- : done | |
| I, [2018-07-25T10:52:42.485496 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T10:52:47.957566 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:52:47.962606 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:48.235952 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:48.236081 #872] INFO -- : done | |
| I, [2018-07-25T10:52:48.259250 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:48.579993 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:48.580119 #872] INFO -- : done | |
| I, [2018-07-25T10:52:48.603258 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:48.916439 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:48.916565 #872] INFO -- : done | |
| I, [2018-07-25T10:52:48.940867 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:52:49.244344 #872] INFO -- : - no message | |
| I, [2018-07-25T10:52:49.244468 #872] INFO -- : done | |
| I, [2018-07-25T10:53:07.384452 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 10:53:07 +0200 | |
| I, [2018-07-25T10:53:07.392521 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:53:07.403323 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:53:07.403561 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:53:07.408212 #865] INFO -- : Completed 200 OK in 16ms (Views: 3.1ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T10:53:07.502375 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:53:07 +0200 | |
| I, [2018-07-25T10:53:07.512138 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:53:07.512257 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "updated_at"=>"2018-07-25T08:52:03.360Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:53:07.854383 #865] INFO -- : Completed 200 OK in 342ms (Views: 17.4ms | ActiveRecord: 55.0ms) | |
| I, [2018-07-25T10:53:08.520447 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392200) RUNNING | |
| I, [2018-07-25T10:53:08.627349 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:53:08 +0200 | |
| I, [2018-07-25T10:53:08.634976 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:53:08.635117 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:53:08.648069 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.2ms) | |
| I, [2018-07-25T10:53:08.768920 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:53:08.825216 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:53:08.829123 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392200) COMPLETED after 0.3085 | |
| I, [2018-07-25T10:53:08.833087 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392201) RUNNING | |
| I, [2018-07-25T10:53:08.865858 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:53:08.880648 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:53:08.884741 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392201) COMPLETED after 0.0515 | |
| I, [2018-07-25T10:53:08.889086 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392202) RUNNING | |
| I, [2018-07-25T10:53:08.925044 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392202) COMPLETED after 0.0358 | |
| I, [2018-07-25T10:53:09.664412 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223642" for 197.234.242.179 at 2018-07-25 10:53:09 +0200 | |
| I, [2018-07-25T10:53:09.671154 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:53:09.671242 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223642", "id"=>"17"} | |
| I, [2018-07-25T10:53:09.686723 #865] INFO -- : Completed 200 OK in 15ms (Views: 1.4ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T10:53:10.478532 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223643" for 197.234.242.179 at 2018-07-25 10:53:10 +0200 | |
| I, [2018-07-25T10:53:10.484507 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223644" for 197.234.242.179 at 2018-07-25 10:53:10 +0200 | |
| I, [2018-07-25T10:53:10.490260 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:53:10.490360 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223643"} | |
| I, [2018-07-25T10:53:10.497861 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:53:10.497994 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223644"} | |
| I, [2018-07-25T10:53:10.536692 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:53:10 +0200 | |
| I, [2018-07-25T10:53:10.547513 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:53:10.547662 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:53:10.709574 #865] INFO -- : Completed 200 OK in 219ms (Views: 12.2ms | ActiveRecord: 33.5ms) | |
| I, [2018-07-25T10:53:10.734432 #865] INFO -- : Completed 200 OK in 236ms (Views: 11.8ms | ActiveRecord: 144.1ms) | |
| I, [2018-07-25T10:53:10.756416 #865] INFO -- : Completed 200 OK in 209ms (Views: 0.4ms | ActiveRecord: 181.5ms) | |
| I, [2018-07-25T10:53:11.605475 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:53:11 +0200 | |
| I, [2018-07-25T10:53:11.618067 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:53:11.626399 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:53:11.626580 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:53:11.629675 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.7ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:53:11.803591 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:53:11 +0200 | |
| I, [2018-07-25T10:53:11.807147 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:53:11.815396 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:53:11.815570 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T10:53:11.818362 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.5ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T10:53:12.566877 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:53:12.578320 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:53:12.578469 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:53:12.578760 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:53:12.579005 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:53:12.579309 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:53:12.580513 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:53:12.703352 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:53:12 +0200 | |
| I, [2018-07-25T10:53:12.711668 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:53:12.711808 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:53:12.755336 #865] INFO -- : Completed 200 OK in 43ms (Views: 0.5ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T10:53:16.673750 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:53:16 +0200 | |
| I, [2018-07-25T10:53:16.682064 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:53:16.682239 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Tell me why...\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:52:03.360Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:53:16.934506 #872] INFO -- : 2018-07-25T10:53:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392203) RUNNING | |
| I, [2018-07-25T10:53:17.033394 #865] INFO -- : Completed 200 OK in 351ms (Views: 21.3ms | ActiveRecord: 82.0ms) | |
| I, [2018-07-25T10:53:17.158793 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:53:17.227391 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:53:17.230762 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392203) COMPLETED after 0.2961 | |
| I, [2018-07-25T10:53:17.234115 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392204) RUNNING | |
| I, [2018-07-25T10:53:17.258398 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223645" for 197.234.242.179 at 2018-07-25 10:53:17 +0200 | |
| I, [2018-07-25T10:53:17.264689 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:53:17.264830 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:53:17.264914 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223645"} | |
| I, [2018-07-25T10:53:17.277893 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:53:17.281176 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392204) COMPLETED after 0.0469 | |
| I, [2018-07-25T10:53:17.284925 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392205) RUNNING | |
| I, [2018-07-25T10:53:17.322919 #865] INFO -- : Completed 200 OK in 58ms (Views: 17.5ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T10:53:17.629110 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:53:17.819827 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:53:17.822669 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392205) COMPLETED after 0.5376 | |
| I, [2018-07-25T10:53:17.823319 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223646" for 197.234.242.179 at 2018-07-25 10:53:17 +0200 | |
| I, [2018-07-25T10:53:17.826204 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392206) RUNNING | |
| I, [2018-07-25T10:53:17.830317 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:53:17.830414 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223646"} | |
| I, [2018-07-25T10:53:17.851714 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:53:17.865176 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:53:17.868186 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392206) COMPLETED after 0.0419 | |
| I, [2018-07-25T10:53:17.871640 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392207) RUNNING | |
| I, [2018-07-25T10:53:17.900013 #865] INFO -- : Completed 200 OK in 69ms (Views: 24.2ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T10:53:17.931672 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:53:17 +0200 | |
| I, [2018-07-25T10:53:17.939415 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:53:17.939480 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:53:17.956035 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T10:53:18.161465 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:53:18.164364 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392207) COMPLETED after 0.2926 | |
| I, [2018-07-25T10:53:18.167802 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392208) RUNNING | |
| I, [2018-07-25T10:53:18.217169 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392208) COMPLETED after 0.0492 | |
| I, [2018-07-25T10:53:18.221248 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392209) RUNNING | |
| I, [2018-07-25T10:53:18.282677 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392209) COMPLETED after 0.0612 | |
| I, [2018-07-25T10:53:19.234326 #865] INFO -- : Started GET "/api/v1/ticket_articles/1028?full=true&_=1532508223647" for 197.234.242.179 at 2018-07-25 10:53:19 +0200 | |
| I, [2018-07-25T10:53:19.245717 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:53:19.245818 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223647", "id"=>"1028"} | |
| I, [2018-07-25T10:53:19.278749 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:53:19.282483 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:19.304366 #865] INFO -- : Completed 200 OK in 58ms (Views: 13.6ms | ActiveRecord: 4.9ms) | |
| I, [2018-07-25T10:53:19.552443 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:19.552575 #872] INFO -- : done | |
| I, [2018-07-25T10:53:19.580090 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:19.599163 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:53:19 +0200 | |
| I, [2018-07-25T10:53:19.610825 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:53:19.610946 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:53:19.668393 #865] INFO -- : Completed 200 OK in 57ms (Views: 0.9ms | ActiveRecord: 8.0ms) | |
| I, [2018-07-25T10:53:19.856799 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:19.856931 #872] INFO -- : done | |
| I, [2018-07-25T10:53:19.884429 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:20.192371 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:20.192490 #872] INFO -- : done | |
| I, [2018-07-25T10:53:20.214240 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:20.491988 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:20.492097 #872] INFO -- : done | |
| I, [2018-07-25T10:53:22.608977 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T10:53:35.510267 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 10:53:35 +0200 | |
| I, [2018-07-25T10:53:35.518823 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:53:35.518960 #865] INFO -- : Parameters: {"update_id"=>405765874, "message"=>{"message_id"=>34, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508815, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:53:35.534843 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T10:53:42.538002 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:53:50.522706 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:53:50.527477 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:50.808222 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:50.808354 #872] INFO -- : done | |
| I, [2018-07-25T10:53:50.840952 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:51.111824 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:51.111914 #872] INFO -- : done | |
| I, [2018-07-25T10:53:51.134266 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:51.408316 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:51.408415 #872] INFO -- : done | |
| I, [2018-07-25T10:53:51.432980 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:53:51.708525 #872] INFO -- : - no message | |
| I, [2018-07-25T10:53:51.708659 #872] INFO -- : done | |
| I, [2018-07-25T10:54:03.651569 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:54:03 +0200 | |
| I, [2018-07-25T10:54:03.659378 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:54:03.671264 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:54:03.671491 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:54:03.675989 #865] INFO -- : Completed 200 OK in 16ms (Views: 2.4ms | ActiveRecord: 7.5ms) | |
| I, [2018-07-25T10:54:10.566711 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 10:54:10 +0200 | |
| I, [2018-07-25T10:54:10.574771 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:54:10.583424 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:54:10.583667 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:54:10.588963 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.8ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T10:54:12.581015 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:54:12.589540 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:54:12.589956 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:54:12.590104 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:54:12.590188 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:54:12.590257 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:54:12.590606 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:54:15.078951 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 10:54:15 +0200 | |
| I, [2018-07-25T10:54:15.084909 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:54:15.085012 #865] INFO -- : Parameters: {"update_id"=>405765875, "message"=>{"message_id"=>35, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508854, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:54:15.152831 #865] INFO -- : Completed 200 OK in 67ms (Views: 0.2ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T10:54:16.171199 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 10:54:16 +0200 | |
| I, [2018-07-25T10:54:16.175960 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:54:16.182861 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:54:16.183036 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:54:16.186329 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T10:54:21.743839 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:54:21.747533 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:22.039950 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:22.040068 #872] INFO -- : done | |
| I, [2018-07-25T10:54:22.188642 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:22.476663 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:22.476789 #872] INFO -- : done | |
| I, [2018-07-25T10:54:22.506612 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:22.792185 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:22.792317 #872] INFO -- : done | |
| I, [2018-07-25T10:54:22.811964 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:23.099621 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:23.099723 #872] INFO -- : done | |
| I, [2018-07-25T10:54:53.130544 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:54:53.135470 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:53.408361 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:53.408466 #872] INFO -- : done | |
| I, [2018-07-25T10:54:53.431269 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:53.700273 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:53.700378 #872] INFO -- : done | |
| I, [2018-07-25T10:54:53.720199 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:54.000080 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:54.000178 #872] INFO -- : done | |
| I, [2018-07-25T10:54:54.026938 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:54:54.304607 #872] INFO -- : - no message | |
| I, [2018-07-25T10:54:54.304729 #872] INFO -- : done | |
| I, [2018-07-25T10:55:06.187977 #865] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 10:55:06 +0200 | |
| I, [2018-07-25T10:55:06.193462 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:55:06.203313 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:55:06.203531 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:55:06.207149 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.3ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T10:55:07.658299 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 10:55:07 +0200 | |
| I, [2018-07-25T10:55:07.663100 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:55:07.663235 #865] INFO -- : Parameters: {"update_id"=>405765876, "message"=>{"message_id"=>36, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508907, "text"=>"Please"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:55:07.986338 #865] INFO -- : Completed 200 OK in 323ms (Views: 0.2ms | ActiveRecord: 50.7ms) | |
| I, [2018-07-25T10:55:08.515201 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 10:55:08 +0200 | |
| I, [2018-07-25T10:55:08.519407 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:55:08.527533 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:55:08.527727 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:55:08.530981 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:55:09.630867 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223648" for 197.234.242.179 at 2018-07-25 10:55:09 +0200 | |
| I, [2018-07-25T10:55:09.638273 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:55:09.638374 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223648", "id"=>"287"} | |
| I, [2018-07-25T10:55:09.658706 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223649" for 197.234.242.179 at 2018-07-25 10:55:09 +0200 | |
| I, [2018-07-25T10:55:09.673797 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:55:09.673929 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223649", "id"=>"17"} | |
| I, [2018-07-25T10:55:09.700007 #865] INFO -- : Completed 200 OK in 26ms (Views: 1.0ms | ActiveRecord: 7.9ms) | |
| I, [2018-07-25T10:55:09.712941 #865] INFO -- : Completed 200 OK in 74ms (Views: 6.2ms | ActiveRecord: 16.2ms) | |
| I, [2018-07-25T10:55:09.966538 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223651" for 197.234.242.179 at 2018-07-25 10:55:09 +0200 | |
| I, [2018-07-25T10:55:09.977976 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:55:09.978179 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223651"} | |
| I, [2018-07-25T10:55:10.043958 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223650" for 197.234.242.179 at 2018-07-25 10:55:10 +0200 | |
| I, [2018-07-25T10:55:10.064292 #865] INFO -- : Completed 200 OK in 86ms (Views: 33.0ms | ActiveRecord: 9.6ms) | |
| I, [2018-07-25T10:55:10.070560 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:55:10.070687 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223650", "id"=>"287"} | |
| I, [2018-07-25T10:55:10.209956 #865] INFO -- : Completed 200 OK in 139ms (Views: 10.9ms | ActiveRecord: 35.9ms) | |
| I, [2018-07-25T10:55:10.341981 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392210) RUNNING | |
| I, [2018-07-25T10:55:10.380410 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:10.397943 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:10.402222 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392210) COMPLETED after 0.0600 | |
| I, [2018-07-25T10:55:10.407054 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392211) RUNNING | |
| I, [2018-07-25T10:55:10.443854 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:10.457344 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:10.460700 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392211) COMPLETED after 0.0535 | |
| I, [2018-07-25T10:55:10.464539 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392212) RUNNING | |
| I, [2018-07-25T10:55:10.534794 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223652" for 197.234.242.179 at 2018-07-25 10:55:10 +0200 | |
| I, [2018-07-25T10:55:10.540640 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:55:10.540720 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223652"} | |
| I, [2018-07-25T10:55:10.601006 #865] INFO -- : Completed 200 OK in 60ms (Views: 18.8ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T10:55:10.826907 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:10.885099 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:10.888796 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392212) COMPLETED after 0.4240 | |
| I, [2018-07-25T10:55:10.893829 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392213) RUNNING | |
| I, [2018-07-25T10:55:11.051196 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:11.065618 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:11.068964 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392213) COMPLETED after 0.1750 | |
| I, [2018-07-25T10:55:11.072732 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392214) RUNNING | |
| I, [2018-07-25T10:55:11.317582 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:11.365481 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:11.368991 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392214) COMPLETED after 0.2961 | |
| I, [2018-07-25T10:55:11.372629 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392215) RUNNING | |
| I, [2018-07-25T10:55:11.400092 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:11.413326 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:11.416421 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392215) COMPLETED after 0.0436 | |
| I, [2018-07-25T10:55:11.420364 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392216) RUNNING | |
| I, [2018-07-25T10:55:11.604797 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:55:12.591693 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:55:12.602999 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:55:12.603341 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:55:12.603736 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T10:55:12.611975 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T10:55:12.621662 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T10:55:13.039562 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:55:13 +0200 | |
| I, [2018-07-25T10:55:13.045119 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:55:13.045198 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:55:13.085981 #865] INFO -- : Completed 200 OK in 41ms (Views: 0.4ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T10:55:14.825567 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223653" for 197.234.242.179 at 2018-07-25 10:55:14 +0200 | |
| I, [2018-07-25T10:55:14.832085 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:55:14.832149 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223653"} | |
| I, [2018-07-25T10:55:14.860083 #865] INFO -- : Completed 200 OK in 28ms (Views: 5.6ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T10:55:16.812716 #872] INFO -- : 2018-07-25T10:55:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392216) COMPLETED after 5.3922 | |
| I, [2018-07-25T10:55:16.816675 #872] INFO -- : 2018-07-25T10:55:16+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392217) RUNNING | |
| I, [2018-07-25T10:55:16.848629 #872] INFO -- : 2018-07-25T10:55:16+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392217) COMPLETED after 0.0317 | |
| I, [2018-07-25T10:55:18.018017 #865] INFO -- : Started GET "/" for 141.101.99.54 at 2018-07-25 10:55:18 +0200 | |
| I, [2018-07-25T10:55:18.023261 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:55:18.031393 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:55:18.031569 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:55:18.034753 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.7ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:55:19.867163 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:55:19 +0200 | |
| I, [2018-07-25T10:55:19.874828 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T10:55:19.875039 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"can you\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"36.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:55:07.794Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T10:55:20.284313 #865] INFO -- : Completed 200 OK in 409ms (Views: 32.6ms | ActiveRecord: 82.5ms) | |
| I, [2018-07-25T10:55:20.322867 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:55:20 +0200 | |
| I, [2018-07-25T10:55:20.334233 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:55:20.334383 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"can you\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"36.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:55:20.398382 #865] INFO -- : Completed 200 OK in 63ms (Views: 1.2ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T10:55:20.538686 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223654" for 197.234.242.179 at 2018-07-25 10:55:20 +0200 | |
| I, [2018-07-25T10:55:20.548600 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:55:20.548740 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223654"} | |
| I, [2018-07-25T10:55:20.661618 #865] INFO -- : Completed 200 OK in 113ms (Views: 11.9ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T10:55:20.672715 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:55:20 +0200 | |
| I, [2018-07-25T10:55:20.677454 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T10:55:20.677513 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T10:55:20.687506 #865] INFO -- : Completed 200 OK in 10ms (Views: 0.2ms | ActiveRecord: 2.6ms) | |
| I, [2018-07-25T10:55:21.076366 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223655" for 197.234.242.179 at 2018-07-25 10:55:21 +0200 | |
| I, [2018-07-25T10:55:21.084366 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:55:21.084468 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223655"} | |
| I, [2018-07-25T10:55:21.253139 #865] INFO -- : Completed 200 OK in 169ms (Views: 124.3ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T10:55:22.604234 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:55:22.604400 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:55:22.604523 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:55:22.605190 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T10:55:22.614605 #872] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T10:55:22.869165 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:55:22 +0200 | |
| I, [2018-07-25T10:55:22.876851 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:55:22.876975 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:55:22.919200 #865] INFO -- : Completed 200 OK in 42ms (Views: 0.5ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T10:55:23.466409 #872] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T10:55:24.343423 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:55:24.347455 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:24.628365 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:24.628498 #872] INFO -- : done | |
| I, [2018-07-25T10:55:24.655340 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:24.860891 #872] INFO -- : 2018-07-25T10:55:24+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392218) RUNNING | |
| I, [2018-07-25T10:55:24.955090 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:24.955207 #872] INFO -- : done | |
| I, [2018-07-25T10:55:24.999401 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:25.201732 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:25.273622 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:25.277485 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392218) COMPLETED after 0.4164 | |
| I, [2018-07-25T10:55:25.280223 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:25.280304 #872] INFO -- : done | |
| I, [2018-07-25T10:55:25.284806 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392219) RUNNING | |
| I, [2018-07-25T10:55:25.319913 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:25.328994 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:25.334281 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:25.337759 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392219) COMPLETED after 0.0528 | |
| I, [2018-07-25T10:55:25.341985 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392220) RUNNING | |
| I, [2018-07-25T10:55:25.613100 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:25.613188 #872] INFO -- : done | |
| I, [2018-07-25T10:55:25.623176 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:25.808675 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:25.811901 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392220) COMPLETED after 0.4698 | |
| I, [2018-07-25T10:55:25.815518 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392221) RUNNING | |
| I, [2018-07-25T10:55:25.843195 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:55:25.856138 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:55:25.858831 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392221) COMPLETED after 0.0432 | |
| I, [2018-07-25T10:55:25.861961 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392222) RUNNING | |
| I, [2018-07-25T10:55:29.545250 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T10:55:29.548508 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392222) COMPLETED after 3.6864 | |
| I, [2018-07-25T10:55:29.552306 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392223) RUNNING | |
| I, [2018-07-25T10:55:29.587173 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392223) COMPLETED after 0.0347 | |
| I, [2018-07-25T10:55:29.591901 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392224) RUNNING | |
| I, [2018-07-25T10:55:29.682225 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392224) COMPLETED after 0.0902 | |
| I, [2018-07-25T10:55:30.392180 #865] INFO -- : Started GET "/api/v1/ticket_articles/1030?full=true&_=1532508223656" for 197.234.242.179 at 2018-07-25 10:55:30 +0200 | |
| I, [2018-07-25T10:55:30.400365 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T10:55:30.400480 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223656", "id"=>"1030"} | |
| I, [2018-07-25T10:55:30.446726 #865] INFO -- : Completed 200 OK in 46ms (Views: 7.7ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T10:55:32.605390 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:55:55.777054 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:55:56.236868 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:56.520060 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:56.520175 #872] INFO -- : done | |
| I, [2018-07-25T10:55:56.544493 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:56.828357 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:56.828516 #872] INFO -- : done | |
| I, [2018-07-25T10:55:56.854399 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:57.127950 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:57.128085 #872] INFO -- : done | |
| I, [2018-07-25T10:55:57.155651 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:55:57.433371 #872] INFO -- : - no message | |
| I, [2018-07-25T10:55:57.433493 #872] INFO -- : done | |
| I, [2018-07-25T10:56:03.038183 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 10:56:03 +0200 | |
| I, [2018-07-25T10:56:03.041448 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:56:03.047559 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:56:03.047700 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T10:56:03.050264 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.5ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T10:56:04.558699 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:56:04 +0200 | |
| I, [2018-07-25T10:56:04.563185 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:56:04.571270 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:56:04.571455 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:56:04.574869 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.9ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T10:56:19.304111 #865] INFO -- : Started GET "/" for 103.22.200.241 at 2018-07-25 10:56:19 +0200 | |
| I, [2018-07-25T10:56:19.309202 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:56:19.316586 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:56:19.320836 #865] INFO -- : Rendered init/index.html.erb within layouts/application (4.1ms) | |
| I, [2018-07-25T10:56:19.329545 #865] INFO -- : Completed 200 OK in 20ms (Views: 11.2ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T10:56:24.101845 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.81 at 2018-07-25 10:56:24 +0200 | |
| I, [2018-07-25T10:56:24.107287 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:56:24.107434 #865] INFO -- : Parameters: {"update_id"=>405765877, "message"=>{"message_id"=>38, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508983, "text"=>"Get this"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:56:24.274699 #865] INFO -- : Completed 200 OK in 167ms (Views: 0.2ms | ActiveRecord: 33.9ms) | |
| I, [2018-07-25T10:56:25.273274 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223657" for 197.234.242.179 at 2018-07-25 10:56:25 +0200 | |
| I, [2018-07-25T10:56:25.281857 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:56:25.281965 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223657", "id"=>"287"} | |
| I, [2018-07-25T10:56:25.341327 #865] INFO -- : Completed 200 OK in 59ms (Views: 7.3ms | ActiveRecord: 8.3ms) | |
| I, [2018-07-25T10:56:25.712343 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392225) RUNNING | |
| I, [2018-07-25T10:56:25.748690 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:56:25.764075 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:56:25.768027 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392225) COMPLETED after 0.0555 | |
| I, [2018-07-25T10:56:25.772292 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392226) RUNNING | |
| I, [2018-07-25T10:56:25.808621 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:56:25.811737 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223658" for 197.234.242.179 at 2018-07-25 10:56:25 +0200 | |
| I, [2018-07-25T10:56:25.821276 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T10:56:25.821379 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223658", "id"=>"17"} | |
| I, [2018-07-25T10:56:25.825964 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:56:25.829440 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392226) COMPLETED after 0.0570 | |
| I, [2018-07-25T10:56:25.833359 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392227) RUNNING | |
| I, [2018-07-25T10:56:25.839825 #865] INFO -- : Completed 200 OK in 18ms (Views: 1.5ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T10:56:26.173447 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223659" for 197.234.242.179 at 2018-07-25 10:56:26 +0200 | |
| I, [2018-07-25T10:56:26.182152 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:56:26.182263 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223659"} | |
| I, [2018-07-25T10:56:26.185671 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223660" for 197.234.242.179 at 2018-07-25 10:56:26 +0200 | |
| I, [2018-07-25T10:56:26.197447 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T10:56:26.197603 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223660"} | |
| I, [2018-07-25T10:56:26.299430 #865] INFO -- : Completed 200 OK in 102ms (Views: 24.6ms | ActiveRecord: 34.0ms) | |
| I, [2018-07-25T10:56:26.301515 #865] INFO -- : Completed 200 OK in 119ms (Views: 23.3ms | ActiveRecord: 14.7ms) | |
| I, [2018-07-25T10:56:26.348142 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223661" for 197.234.242.179 at 2018-07-25 10:56:26 +0200 | |
| I, [2018-07-25T10:56:26.355416 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T10:56:26.355539 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223661", "id"=>"287"} | |
| I, [2018-07-25T10:56:26.391939 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:56:26.458567 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:56:26.461201 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392227) COMPLETED after 0.6277 | |
| I, [2018-07-25T10:56:26.464403 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392228) RUNNING | |
| I, [2018-07-25T10:56:26.511544 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:56:26.526098 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:56:26.528297 #865] INFO -- : Completed 200 OK in 172ms (Views: 24.5ms | ActiveRecord: 33.5ms) | |
| I, [2018-07-25T10:56:26.528678 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392228) COMPLETED after 0.0641 | |
| I, [2018-07-25T10:56:26.532224 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392229) RUNNING | |
| I, [2018-07-25T10:56:26.847982 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:56:26.909572 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:56:26.913077 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392229) COMPLETED after 0.3806 | |
| I, [2018-07-25T10:56:26.916971 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392230) RUNNING | |
| I, [2018-07-25T10:56:26.947348 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T10:56:26.959455 #872] INFO -- : # 200 | |
| I, [2018-07-25T10:56:26.962843 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392230) COMPLETED after 0.0457 | |
| I, [2018-07-25T10:56:26.967125 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392231) RUNNING | |
| I, [2018-07-25T10:56:27.157274 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T10:56:27.466530 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:56:27.471524 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:27.752073 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:27.752208 #872] INFO -- : done | |
| I, [2018-07-25T10:56:27.779890 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:28.060078 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:28.060173 #872] INFO -- : done | |
| I, [2018-07-25T10:56:28.076876 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:28.356022 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:28.356130 #872] INFO -- : done | |
| I, [2018-07-25T10:56:28.374924 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:28.696099 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:28.696231 #872] INFO -- : done | |
| I, [2018-07-25T10:56:29.342005 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:56:29 +0200 | |
| I, [2018-07-25T10:56:29.354679 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T10:56:29.354827 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T10:56:29.419326 #865] INFO -- : Completed 200 OK in 64ms (Views: 0.9ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T10:56:29.715509 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223662" for 197.234.242.179 at 2018-07-25 10:56:29 +0200 | |
| I, [2018-07-25T10:56:29.727719 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T10:56:29.727830 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223662"} | |
| I, [2018-07-25T10:56:29.785445 #865] INFO -- : Completed 200 OK in 57ms (Views: 12.1ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T10:56:32.346181 #872] INFO -- : 2018-07-25T10:56:32+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392231) COMPLETED after 5.3788 | |
| I, [2018-07-25T10:56:32.350392 #872] INFO -- : 2018-07-25T10:56:32+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392232) RUNNING | |
| I, [2018-07-25T10:56:32.377472 #872] INFO -- : 2018-07-25T10:56:32+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392232) COMPLETED after 0.0269 | |
| I, [2018-07-25T10:56:32.606829 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:56:32.617164 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:56:32.617334 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:56:32.617637 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:56:32.617757 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:56:32.617990 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:56:32.618552 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:56:42.550550 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:56:58.732107 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:56:58.736258 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:59.044287 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:59.044429 #872] INFO -- : done | |
| E, [2018-07-25T10:56:59.390473 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: C4xy6u0+mMK [HTTP 400]> | |
| E, [2018-07-25T10:56:59.390648 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T10:56:59.414432 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:59.692446 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:59.692581 #872] INFO -- : done | |
| I, [2018-07-25T10:56:59.718615 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:56:59.996242 #872] INFO -- : - no message | |
| I, [2018-07-25T10:56:59.996396 #872] INFO -- : done | |
| I, [2018-07-25T10:57:00.022481 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:57:00.311916 #872] INFO -- : - no message | |
| I, [2018-07-25T10:57:00.312002 #872] INFO -- : done | |
| I, [2018-07-25T10:57:16.699519 #865] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 10:57:16 +0200 | |
| I, [2018-07-25T10:57:16.707377 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:57:16.716348 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:57:16.717136 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:57:16.721411 #865] INFO -- : Completed 200 OK in 14ms (Views: 3.2ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:57:18.193331 #865] INFO -- : Started GET "/" for 141.101.99.240 at 2018-07-25 10:57:18 +0200 | |
| I, [2018-07-25T10:57:18.200232 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:57:18.209610 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:57:18.209860 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:57:18.214383 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.7ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:57:20.304746 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 10:57:20 +0200 | |
| I, [2018-07-25T10:57:20.309805 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:57:20.316817 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:57:20.316983 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:57:20.320831 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T10:57:30.338449 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:57:30.342854 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:57:30.607803 #872] INFO -- : - no message | |
| I, [2018-07-25T10:57:30.607929 #872] INFO -- : done | |
| I, [2018-07-25T10:57:30.629879 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:57:30.908196 #872] INFO -- : - no message | |
| I, [2018-07-25T10:57:30.908290 #872] INFO -- : done | |
| I, [2018-07-25T10:57:30.926013 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:57:31.204300 #872] INFO -- : - no message | |
| I, [2018-07-25T10:57:31.204396 #872] INFO -- : done | |
| I, [2018-07-25T10:57:31.225683 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:57:31.496668 #872] INFO -- : - no message | |
| I, [2018-07-25T10:57:31.496791 #872] INFO -- : done | |
| I, [2018-07-25T10:57:32.619684 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:57:32.629025 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:57:32.629175 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:57:32.629319 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:57:32.629423 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:57:32.629775 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:57:32.630197 #872] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)... | |
| I, [2018-07-25T10:57:32.637276 #872] INFO -- : execute Ticket.process_pending (try_count 0)... | |
| I, [2018-07-25T10:57:32.650275 #872] INFO -- : ...stopped thread for 'Ticket.process_pending' | |
| I, [2018-07-25T10:57:42.499159 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T10:57:42.630847 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:58:01.528858 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:58:01.532897 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:01.825949 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:01.826060 #872] INFO -- : done | |
| I, [2018-07-25T10:58:01.844018 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:02.190842 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:02.190927 #872] INFO -- : done | |
| I, [2018-07-25T10:58:02.210818 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:02.740003 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:02.740097 #872] INFO -- : done | |
| I, [2018-07-25T10:58:02.756560 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:03.093888 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:03.093997 #872] INFO -- : done | |
| I, [2018-07-25T10:58:06.240597 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 10:58:06 +0200 | |
| I, [2018-07-25T10:58:06.246921 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:58:06.254618 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:58:06.254783 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:58:06.258743 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T10:58:14.598903 #865] INFO -- : Started GET "/" for 162.158.158.52 at 2018-07-25 10:58:14 +0200 | |
| I, [2018-07-25T10:58:14.606218 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:58:14.615418 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:58:14.615644 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:58:14.619882 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.7ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T10:58:19.009479 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 10:58:19 +0200 | |
| I, [2018-07-25T10:58:19.014808 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:58:19.023083 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:58:19.023323 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:58:19.027229 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T10:58:22.620927 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T10:58:33.128427 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:58:33.133013 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:33.407976 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:33.408068 #872] INFO -- : done | |
| I, [2018-07-25T10:58:33.430567 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:33.699434 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:33.699563 #872] INFO -- : done | |
| I, [2018-07-25T10:58:33.715098 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:33.991952 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:33.992070 #872] INFO -- : done | |
| I, [2018-07-25T10:58:34.012926 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:58:34.295364 #872] INFO -- : - no message | |
| I, [2018-07-25T10:58:34.295472 #872] INFO -- : done | |
| I, [2018-07-25T10:58:42.631995 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:58:42.642085 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:58:42.642221 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:58:42.642306 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:58:42.642387 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:58:42.642594 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:58:42.643817 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T10:59:02.654541 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:59:02 +0200 | |
| I, [2018-07-25T10:59:02.659841 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:59:02.666839 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:59:02.667016 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:59:02.670247 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T10:59:04.321936 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:59:04.324748 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:04.631775 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:04.631859 #872] INFO -- : done | |
| I, [2018-07-25T10:59:04.648802 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:04.972274 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:04.972385 #872] INFO -- : done | |
| I, [2018-07-25T10:59:04.992725 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:05.296029 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:05.296145 #872] INFO -- : done | |
| I, [2018-07-25T10:59:05.313571 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:05.624151 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:05.624260 #872] INFO -- : done | |
| I, [2018-07-25T10:59:10.654802 #865] INFO -- : Started GET "/" for 108.162.226.42 at 2018-07-25 10:59:10 +0200 | |
| I, [2018-07-25T10:59:10.659910 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:59:10.667999 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:59:10.668206 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:59:10.671813 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T10:59:18.199147 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:59:18 +0200 | |
| I, [2018-07-25T10:59:18.204423 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T10:59:18.211481 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T10:59:18.211659 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T10:59:18.215000 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T10:59:25.928233 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.154.98 at 2018-07-25 10:59:25 +0200 | |
| I, [2018-07-25T10:59:25.933604 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T10:59:25.933728 #865] INFO -- : Parameters: {"update_id"=>405765878, "message"=>{"message_id"=>39, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509165, "text"=>"And this"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T10:59:25.946679 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T10:59:35.654577 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T10:59:35.659551 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:35.948048 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:35.948174 #872] INFO -- : done | |
| I, [2018-07-25T10:59:35.972974 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:36.300404 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:36.300525 #872] INFO -- : done | |
| I, [2018-07-25T10:59:36.324351 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:36.651978 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:36.652104 #872] INFO -- : done | |
| I, [2018-07-25T10:59:36.675753 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T10:59:36.983690 #872] INFO -- : - no message | |
| I, [2018-07-25T10:59:36.983821 #872] INFO -- : done | |
| I, [2018-07-25T10:59:42.562913 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T10:59:42.644096 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T10:59:42.655150 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T10:59:42.655332 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T10:59:42.655471 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T10:59:42.655587 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T10:59:42.655679 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T10:59:42.657605 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:00:07.128789 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:00:07.131958 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:07.488253 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:07.488357 #872] INFO -- : done | |
| I, [2018-07-25T11:00:07.512022 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:07.832511 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:07.832629 #872] INFO -- : done | |
| I, [2018-07-25T11:00:07.852848 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:08.160215 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:08.160337 #872] INFO -- : done | |
| I, [2018-07-25T11:00:08.177521 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:08.519908 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:08.520033 #872] INFO -- : done | |
| I, [2018-07-25T11:00:11.920704 #865] INFO -- : Started GET "/" for 141.101.98.209 at 2018-07-25 11:00:11 +0200 | |
| I, [2018-07-25T11:00:11.925121 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:00:11.931828 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:00:11.932039 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:00:11.935379 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:00:15.295501 #865] INFO -- : Started GET "/" for 103.22.200.211 at 2018-07-25 11:00:15 +0200 | |
| I, [2018-07-25T11:00:15.300875 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:00:15.308380 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:00:15.308581 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:00:15.312095 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:00:15.850368 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 11:00:15 +0200 | |
| I, [2018-07-25T11:00:15.855720 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:00:15.862869 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:00:15.863071 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:00:15.866510 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:00:38.553374 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:00:38.557423 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:38.892041 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:38.892153 #872] INFO -- : done | |
| I, [2018-07-25T11:00:38.911619 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:39.215930 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:39.216035 #872] INFO -- : done | |
| I, [2018-07-25T11:00:39.233899 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:39.504312 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:39.504464 #872] INFO -- : done | |
| I, [2018-07-25T11:00:39.526676 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:00:39.808483 #872] INFO -- : - no message | |
| I, [2018-07-25T11:00:39.808588 #872] INFO -- : done | |
| I, [2018-07-25T11:00:42.657875 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:00:42.669203 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:00:42.669360 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:00:42.669472 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:00:42.669580 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:00:42.669697 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:00:42.671703 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:00:43.803970 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.31 at 2018-07-25 11:00:43 +0200 | |
| I, [2018-07-25T11:00:43.809853 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:00:43.810003 #865] INFO -- : Parameters: {"update_id"=>405765879, "message"=>{"message_id"=>40, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509243, "text"=>"Today"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:00:44.100870 #865] INFO -- : Completed 200 OK in 291ms (Views: 0.3ms | ActiveRecord: 37.0ms) | |
| I, [2018-07-25T11:00:45.827798 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223664" for 197.234.242.179 at 2018-07-25 11:00:45 +0200 | |
| I, [2018-07-25T11:00:45.833061 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223663" for 197.234.242.179 at 2018-07-25 11:00:45 +0200 | |
| I, [2018-07-25T11:00:45.838688 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:00:45.838816 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223664", "id"=>"17"} | |
| I, [2018-07-25T11:00:45.847835 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:00:45.847950 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223663", "id"=>"287"} | |
| I, [2018-07-25T11:00:45.888695 #865] INFO -- : Completed 200 OK in 50ms (Views: 1.1ms | ActiveRecord: 22.3ms) | |
| I, [2018-07-25T11:00:45.911735 #865] INFO -- : Completed 200 OK in 64ms (Views: 8.9ms | ActiveRecord: 17.3ms) | |
| I, [2018-07-25T11:00:45.917687 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223665" for 197.234.242.179 at 2018-07-25 11:00:45 +0200 | |
| I, [2018-07-25T11:00:45.923375 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:00:45.923484 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223665", "id"=>"287"} | |
| I, [2018-07-25T11:00:46.089015 #865] INFO -- : Completed 200 OK in 165ms (Views: 16.5ms | ActiveRecord: 37.3ms) | |
| I, [2018-07-25T11:00:46.139282 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223666" for 197.234.242.179 at 2018-07-25 11:00:46 +0200 | |
| I, [2018-07-25T11:00:46.147082 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:00:46.147182 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223666"} | |
| I, [2018-07-25T11:00:46.207364 #865] INFO -- : Completed 200 OK in 60ms (Views: 16.6ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:00:46.708015 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223667" for 197.234.242.179 at 2018-07-25 11:00:46 +0200 | |
| I, [2018-07-25T11:00:46.715534 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:00:46.715619 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223667"} | |
| I, [2018-07-25T11:00:46.792404 #865] INFO -- : Completed 200 OK in 77ms (Views: 32.9ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T11:00:48.493527 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392233) RUNNING | |
| I, [2018-07-25T11:00:48.519305 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:00:48.534496 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:00:48.538016 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392233) COMPLETED after 0.0443 | |
| I, [2018-07-25T11:00:48.541780 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392234) RUNNING | |
| I, [2018-07-25T11:00:48.576312 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:00:48.589607 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:00:48.593827 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392234) COMPLETED after 0.0518 | |
| I, [2018-07-25T11:00:48.598022 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392235) RUNNING | |
| I, [2018-07-25T11:00:48.845912 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:00:48 +0200 | |
| I, [2018-07-25T11:00:48.853555 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:00:48.853662 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:00:48.907046 #865] INFO -- : Completed 200 OK in 53ms (Views: 0.6ms | ActiveRecord: 16.6ms) | |
| I, [2018-07-25T11:00:49.146563 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:00:49.205435 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:00:49.208803 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392235) COMPLETED after 0.6106 | |
| I, [2018-07-25T11:00:49.212668 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392236) RUNNING | |
| I, [2018-07-25T11:00:49.243440 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:00:49.256254 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:00:49.259650 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392236) COMPLETED after 0.0469 | |
| I, [2018-07-25T11:00:49.263346 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392237) RUNNING | |
| I, [2018-07-25T11:00:49.536730 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:00:49.589235 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:00:49.592838 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392237) COMPLETED after 0.3293 | |
| I, [2018-07-25T11:00:49.596859 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392238) RUNNING | |
| I, [2018-07-25T11:00:49.626391 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:00:49.641001 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:00:49.646711 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392238) COMPLETED after 0.0497 | |
| I, [2018-07-25T11:00:49.652969 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392239) RUNNING | |
| I, [2018-07-25T11:00:49.749801 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:00:52.708396 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223668" for 197.234.242.179 at 2018-07-25 11:00:52 +0200 | |
| I, [2018-07-25T11:00:52.718239 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:00:52.718346 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223668"} | |
| I, [2018-07-25T11:00:52.765935 #865] INFO -- : Completed 200 OK in 47ms (Views: 9.3ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T11:00:54.942470 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392239) COMPLETED after 5.2871 | |
| I, [2018-07-25T11:00:54.946086 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392240) RUNNING | |
| I, [2018-07-25T11:00:54.973650 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392240) COMPLETED after 0.0275 | |
| I, [2018-07-25T11:00:54.976926 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392241) RUNNING | |
| I, [2018-07-25T11:00:55.133412 #872] INFO -- : 2018-07-25T11:00:55+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392241) COMPLETED after 0.1563 | |
| I, [2018-07-25T11:01:08.651431 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:01:08 +0200 | |
| I, [2018-07-25T11:01:08.655153 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:01:08.663107 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:01:08.663316 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:01:08.666948 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:01:09.908100 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:01:09.913186 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:10.215817 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:10.215944 #872] INFO -- : done | |
| I, [2018-07-25T11:01:10.246334 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:10.516187 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:10.516301 #872] INFO -- : done | |
| I, [2018-07-25T11:01:10.538421 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:10.808098 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:10.808226 #872] INFO -- : done | |
| I, [2018-07-25T11:01:10.832040 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:11.103794 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:11.103894 #872] INFO -- : done | |
| I, [2018-07-25T11:01:14.349572 #865] INFO -- : Started GET "/" for 141.101.98.209 at 2018-07-25 11:01:14 +0200 | |
| I, [2018-07-25T11:01:14.354931 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:01:14.362953 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:01:14.363215 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:01:14.367143 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:01:14.795215 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:01:14 +0200 | |
| I, [2018-07-25T11:01:14.800814 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:01:14.808786 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:01:14.809049 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:01:14.813042 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.3ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:01:41.131761 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:01:41.136048 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:41.408393 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:41.408521 #872] INFO -- : done | |
| I, [2018-07-25T11:01:41.430070 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:41.700454 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:41.700611 #872] INFO -- : done | |
| I, [2018-07-25T11:01:41.731793 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:42.012051 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:42.012181 #872] INFO -- : done | |
| I, [2018-07-25T11:01:42.037654 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:01:42.312649 #872] INFO -- : - no message | |
| I, [2018-07-25T11:01:42.312736 #872] INFO -- : done | |
| I, [2018-07-25T11:01:42.671938 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:01:42.681490 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:01:42.681626 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:01:42.681704 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:01:42.681773 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:01:42.682325 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:01:42.683605 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:02:03.834058 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 11:02:03 +0200 | |
| I, [2018-07-25T11:02:03.838230 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:02:03.844933 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:02:03.845154 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:02:03.849658 #865] INFO -- : Completed 200 OK in 11ms (Views: 3.3ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:02:06.047585 #865] INFO -- : Started GET "/" for 141.101.107.31 at 2018-07-25 11:02:06 +0200 | |
| I, [2018-07-25T11:02:06.052686 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:02:06.060738 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:02:06.060926 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:02:06.064178 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:02:12.340348 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:02:12.343565 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:12.643716 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:12.643866 #872] INFO -- : done | |
| E, [2018-07-25T11:02:13.000582 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: AnriTe0q7ls [HTTP 400]> | |
| E, [2018-07-25T11:02:13.000743 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:02:13.024273 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:13.316332 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:13.316463 #872] INFO -- : done | |
| I, [2018-07-25T11:02:13.338996 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:13.612702 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:13.612840 #872] INFO -- : done | |
| I, [2018-07-25T11:02:13.637982 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:13.921322 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:13.921438 #872] INFO -- : done | |
| I, [2018-07-25T11:02:15.597467 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 11:02:15 +0200 | |
| I, [2018-07-25T11:02:15.602897 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:02:15.614487 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:02:15.614694 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:02:15.618534 #865] INFO -- : Completed 200 OK in 15ms (Views: 2.0ms | ActiveRecord: 7.7ms) | |
| I, [2018-07-25T11:02:42.513079 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:02:42.572742 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:02:42.683800 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:02:42.693731 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:02:42.693910 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:02:42.694345 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:02:42.694552 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:02:42.694628 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:02:42.695207 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:02:43.953782 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:02:43.957788 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:44.244199 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:44.244310 #872] INFO -- : done | |
| I, [2018-07-25T11:02:44.266483 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:44.552097 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:44.552219 #872] INFO -- : done | |
| I, [2018-07-25T11:02:44.574148 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:44.844192 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:44.844299 #872] INFO -- : done | |
| I, [2018-07-25T11:02:44.867245 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:02:45.136240 #872] INFO -- : - no message | |
| I, [2018-07-25T11:02:45.136336 #872] INFO -- : done | |
| I, [2018-07-25T11:02:49.529638 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:02:49 +0200 | |
| I, [2018-07-25T11:02:49.538637 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:02:49.538775 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"40.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:02:49.586062 #865] INFO -- : Completed 200 OK in 47ms (Views: 0.6ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T11:02:53.853919 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:02:53 +0200 | |
| I, [2018-07-25T11:02:53.862918 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:02:53.863090 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"remember\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"40.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:00:44.048Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:02:54.366269 #865] INFO -- : Completed 200 OK in 503ms (Views: 13.5ms | ActiveRecord: 84.1ms) | |
| I, [2018-07-25T11:02:54.533545 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:02:54 +0200 | |
| I, [2018-07-25T11:02:54.541749 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:02:54.541950 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"remember\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"40.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:02:54.591693 #865] INFO -- : Completed 200 OK in 50ms (Views: 0.7ms | ActiveRecord: 8.9ms) | |
| I, [2018-07-25T11:02:54.731692 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223669" for 197.234.242.179 at 2018-07-25 11:02:54 +0200 | |
| I, [2018-07-25T11:02:54.740388 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:02:54.740576 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223669"} | |
| I, [2018-07-25T11:02:54.900026 #865] INFO -- : Completed 200 OK in 159ms (Views: 15.2ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:02:55.272301 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223670" for 197.234.242.179 at 2018-07-25 11:02:55 +0200 | |
| I, [2018-07-25T11:02:55.278173 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:02:55.278264 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223670"} | |
| I, [2018-07-25T11:02:55.286945 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392242) RUNNING | |
| I, [2018-07-25T11:02:55.331089 #865] INFO -- : Completed 200 OK in 53ms (Views: 17.0ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T11:02:55.448602 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:02:55 +0200 | |
| I, [2018-07-25T11:02:55.466544 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:02:55.466642 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:02:55.479954 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:02:55.632436 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:02:55.692548 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:02:55.695909 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392242) COMPLETED after 0.4088 | |
| I, [2018-07-25T11:02:55.699349 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392243) RUNNING | |
| I, [2018-07-25T11:02:55.726268 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:02:55.737437 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:02:55.740306 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392243) COMPLETED after 0.0408 | |
| I, [2018-07-25T11:02:55.743646 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392244) RUNNING | |
| I, [2018-07-25T11:02:56.156162 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:02:56.317986 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:02:56.322162 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392244) COMPLETED after 0.5783 | |
| I, [2018-07-25T11:02:56.326812 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392245) RUNNING | |
| I, [2018-07-25T11:02:56.363972 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:02:56.378094 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:02:56.381683 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392245) COMPLETED after 0.0547 | |
| I, [2018-07-25T11:02:56.386368 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392246) RUNNING | |
| I, [2018-07-25T11:02:56.680968 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:02:56.684248 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392246) COMPLETED after 0.2977 | |
| I, [2018-07-25T11:02:56.688234 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392247) RUNNING | |
| I, [2018-07-25T11:02:56.724653 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392247) COMPLETED after 0.0363 | |
| I, [2018-07-25T11:02:56.729048 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392248) RUNNING | |
| I, [2018-07-25T11:02:56.821154 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392248) COMPLETED after 0.0919 | |
| I, [2018-07-25T11:02:57.107287 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:02:57 +0200 | |
| I, [2018-07-25T11:02:57.116366 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:02:57.116527 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:02:57.165016 #865] INFO -- : Completed 200 OK in 48ms (Views: 0.6ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T11:02:58.142017 #865] INFO -- : Started GET "/api/v1/ticket_articles/1033?full=true&_=1532508223671" for 197.234.242.179 at 2018-07-25 11:02:58 +0200 | |
| I, [2018-07-25T11:02:58.150553 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:02:58.150652 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223671", "id"=>"1033"} | |
| I, [2018-07-25T11:02:58.192288 #865] INFO -- : Completed 200 OK in 42ms (Views: 9.3ms | ActiveRecord: 4.9ms) | |
| I, [2018-07-25T11:02:59.263130 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1052" for 197.234.242.179 at 2018-07-25 11:02:59 +0200 | |
| I, [2018-07-25T11:02:59.269399 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:02:59.269475 #865] INFO -- : Parameters: {"id"=>"1052"} | |
| I, [2018-07-25T11:02:59.288280 #865] INFO -- : Completed 200 OK in 19ms (Views: 0.3ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:02:59.899395 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1051" for 197.234.242.179 at 2018-07-25 11:02:59 +0200 | |
| I, [2018-07-25T11:02:59.907968 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:02:59.908067 #865] INFO -- : Parameters: {"id"=>"1051"} | |
| I, [2018-07-25T11:02:59.930339 #865] INFO -- : Completed 200 OK in 22ms (Views: 0.2ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T11:03:00.751883 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1050" for 197.234.242.179 at 2018-07-25 11:03:00 +0200 | |
| I, [2018-07-25T11:03:00.759391 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:03:00.759502 #865] INFO -- : Parameters: {"id"=>"1050"} | |
| I, [2018-07-25T11:03:00.780326 #865] INFO -- : Completed 200 OK in 21ms (Views: 0.3ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:03:03.789294 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223672" for 197.234.242.179 at 2018-07-25 11:03:03 +0200 | |
| I, [2018-07-25T11:03:03.798282 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:03:03.798404 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223672"} | |
| I, [2018-07-25T11:03:03.814669 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:03:04.863155 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 11:03:04 +0200 | |
| I, [2018-07-25T11:03:04.868557 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:03:04.877192 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:03:04.877421 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:03:04.881156 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:03:07.155922 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 11:03:07 +0200 | |
| I, [2018-07-25T11:03:07.161766 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:03:07.169973 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:03:07.170252 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:03:07.173982 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:03:07.410066 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:03:07 +0200 | |
| I, [2018-07-25T11:03:07.415669 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:03:07.415797 #865] INFO -- : Parameters: {"update_id"=>405765880, "message"=>{"message_id"=>42, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509387, "text"=>"The milk"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:03:07.604575 #865] INFO -- : Completed 200 OK in 189ms (Views: 0.2ms | ActiveRecord: 38.6ms) | |
| I, [2018-07-25T11:03:08.455118 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223673" for 197.234.242.179 at 2018-07-25 11:03:08 +0200 | |
| I, [2018-07-25T11:03:08.459744 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223674" for 197.234.242.179 at 2018-07-25 11:03:08 +0200 | |
| I, [2018-07-25T11:03:08.467953 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:03:08.468090 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223673", "id"=>"287"} | |
| I, [2018-07-25T11:03:08.475561 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:03:08.475710 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223674", "id"=>"17"} | |
| I, [2018-07-25T11:03:08.544024 #865] INFO -- : Completed 200 OK in 68ms (Views: 2.0ms | ActiveRecord: 33.2ms) | |
| I, [2018-07-25T11:03:08.569373 #865] INFO -- : Completed 200 OK in 101ms (Views: 8.5ms | ActiveRecord: 31.7ms) | |
| I, [2018-07-25T11:03:08.772887 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223675" for 197.234.242.179 at 2018-07-25 11:03:08 +0200 | |
| I, [2018-07-25T11:03:08.782216 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:03:08.782333 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223675"} | |
| I, [2018-07-25T11:03:08.861198 #865] INFO -- : Completed 200 OK in 79ms (Views: 25.5ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T11:03:09.337652 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223676" for 197.234.242.179 at 2018-07-25 11:03:09 +0200 | |
| I, [2018-07-25T11:03:09.347471 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:03:09.347553 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223676"} | |
| I, [2018-07-25T11:03:09.431621 #865] INFO -- : Completed 200 OK in 84ms (Views: 30.5ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:03:09.543862 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223677" for 197.234.242.179 at 2018-07-25 11:03:09 +0200 | |
| I, [2018-07-25T11:03:09.554833 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:03:09.554939 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223677", "id"=>"287"} | |
| I, [2018-07-25T11:03:09.787538 #865] INFO -- : Completed 200 OK in 232ms (Views: 16.6ms | ActiveRecord: 41.0ms) | |
| I, [2018-07-25T11:03:12.015510 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:03:12 +0200 | |
| I, [2018-07-25T11:03:12.025708 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:03:12.025876 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:03:12.053416 #865] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 11:03:12 +0200 | |
| I, [2018-07-25T11:03:12.058149 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:03:12.085877 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:03:12.086213 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:03:12.090472 #865] INFO -- : Completed 200 OK in 32ms (Views: 2.4ms | ActiveRecord: 16.1ms) | |
| I, [2018-07-25T11:03:12.092351 #865] INFO -- : Completed 200 OK in 66ms (Views: 0.7ms | ActiveRecord: 17.3ms) | |
| I, [2018-07-25T11:03:12.838793 #872] INFO -- : 2018-07-25T11:03:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392249) RUNNING | |
| I, [2018-07-25T11:03:12.880113 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:03:12.901342 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:03:12.908197 #872] INFO -- : 2018-07-25T11:03:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392249) COMPLETED after 0.0692 | |
| I, [2018-07-25T11:03:12.911917 #872] INFO -- : 2018-07-25T11:03:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392250) RUNNING | |
| I, [2018-07-25T11:03:12.952836 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:03:12.969777 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:03:12.978795 #872] INFO -- : 2018-07-25T11:03:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392250) COMPLETED after 0.0667 | |
| I, [2018-07-25T11:03:12.984029 #872] INFO -- : 2018-07-25T11:03:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392251) RUNNING | |
| I, [2018-07-25T11:03:13.434727 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:03:13.497607 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:03:13.500918 #872] INFO -- : 2018-07-25T11:03:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392251) COMPLETED after 0.5167 | |
| I, [2018-07-25T11:03:13.505033 #872] INFO -- : 2018-07-25T11:03:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392252) RUNNING | |
| I, [2018-07-25T11:03:13.538196 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:03:13.552953 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:03:13.557393 #872] INFO -- : 2018-07-25T11:03:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392252) COMPLETED after 0.0522 | |
| I, [2018-07-25T11:03:13.561513 #872] INFO -- : 2018-07-25T11:03:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392253) RUNNING | |
| I, [2018-07-25T11:03:13.968245 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:03:14.028184 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:03:14.031801 #872] INFO -- : 2018-07-25T11:03:14+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392253) COMPLETED after 0.4701 | |
| I, [2018-07-25T11:03:14.036376 #872] INFO -- : 2018-07-25T11:03:14+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392254) RUNNING | |
| I, [2018-07-25T11:03:14.076652 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:03:14.092536 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:03:14.096222 #872] INFO -- : 2018-07-25T11:03:14+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392254) COMPLETED after 0.0597 | |
| I, [2018-07-25T11:03:14.101194 #872] INFO -- : 2018-07-25T11:03:14+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392255) RUNNING | |
| I, [2018-07-25T11:03:14.334914 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:03:15.168580 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:03:15.173223 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:15.467901 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:15.468001 #872] INFO -- : done | |
| I, [2018-07-25T11:03:15.490703 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:15.763797 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:15.763912 #872] INFO -- : done | |
| I, [2018-07-25T11:03:15.784757 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:16.068439 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:16.068539 #872] INFO -- : done | |
| I, [2018-07-25T11:03:16.092990 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:16.380134 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:16.380255 #872] INFO -- : done | |
| I, [2018-07-25T11:03:16.867780 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223678" for 197.234.242.179 at 2018-07-25 11:03:16 +0200 | |
| I, [2018-07-25T11:03:16.875846 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:03:16.875968 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223678"} | |
| I, [2018-07-25T11:03:17.014700 #865] INFO -- : Completed 200 OK in 139ms (Views: 111.1ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:03:19.540826 #872] INFO -- : 2018-07-25T11:03:19+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392255) COMPLETED after 5.4394 | |
| I, [2018-07-25T11:03:19.545945 #872] INFO -- : 2018-07-25T11:03:19+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392256) RUNNING | |
| I, [2018-07-25T11:03:19.585504 #872] INFO -- : 2018-07-25T11:03:19+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392256) COMPLETED after 0.0394 | |
| I, [2018-07-25T11:03:22.637347 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:03:23.263545 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:03:23 +0200 | |
| I, [2018-07-25T11:03:23.269319 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:03:23.269446 #865] INFO -- : Parameters: {"update_id"=>405765881, "message"=>{"message_id"=>43, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509402, "voice"=>{"duration"=>1, "mime_type"=>"audio/ogg", "file_id"=>"AwADBAADlQQAAsDQwFJuw6jjw3XqlwI", "file_size"=>4206}}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:03:23.286068 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.2ms | ActiveRecord: 9.4ms) | |
| I, [2018-07-25T11:03:31.732479 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:03:31 +0200 | |
| I, [2018-07-25T11:03:31.736660 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:03:31.736742 #865] INFO -- : Parameters: {"update_id"=>405765882, "message"=>{"message_id"=>44, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509411, "text"=>"Always"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:03:31.747134 #865] INFO -- : Completed 200 OK in 10ms (Views: 0.2ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:03:42.696121 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:03:42.705976 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:03:42.706151 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:03:42.706653 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:03:42.706729 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:03:42.706791 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:03:42.707542 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:03:43.171953 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1053" for 197.234.242.179 at 2018-07-25 11:03:43 +0200 | |
| I, [2018-07-25T11:03:43.179619 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:03:43.179695 #865] INFO -- : Parameters: {"id"=>"1053"} | |
| I, [2018-07-25T11:03:43.197270 #865] INFO -- : Completed 200 OK in 17ms (Views: 0.3ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:03:46.321477 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223679" for 197.234.242.179 at 2018-07-25 11:03:46 +0200 | |
| I, [2018-07-25T11:03:46.329582 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:03:46.329711 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223679"} | |
| I, [2018-07-25T11:03:46.343078 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T11:03:46.448065 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:03:46.455286 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:46.847456 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:46.847536 #872] INFO -- : done | |
| I, [2018-07-25T11:03:46.883666 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:47.155438 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:47.155568 #872] INFO -- : done | |
| I, [2018-07-25T11:03:47.181044 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:47.447619 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:47.447731 #872] INFO -- : done | |
| I, [2018-07-25T11:03:47.487074 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:03:47.758969 #872] INFO -- : - no message | |
| I, [2018-07-25T11:03:47.759084 #872] INFO -- : done | |
| I, [2018-07-25T11:04:01.465260 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:04:01 +0200 | |
| I, [2018-07-25T11:04:01.470973 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:04:01.471112 #865] INFO -- : Parameters: {"update_id"=>405765883, "message"=>{"message_id"=>45, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509441, "text"=>"Always"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:04:01.647863 #865] INFO -- : Completed 200 OK in 177ms (Views: 0.3ms | ActiveRecord: 36.2ms) | |
| I, [2018-07-25T11:04:03.105492 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223680" for 197.234.242.179 at 2018-07-25 11:04:03 +0200 | |
| I, [2018-07-25T11:04:03.107790 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223681" for 197.234.242.179 at 2018-07-25 11:04:03 +0200 | |
| I, [2018-07-25T11:04:03.117888 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:04:03.118067 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223681", "id"=>"17"} | |
| I, [2018-07-25T11:04:03.125209 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:04:03.125339 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223680", "id"=>"287"} | |
| I, [2018-07-25T11:04:03.172472 #865] INFO -- : Completed 200 OK in 54ms (Views: 2.0ms | ActiveRecord: 25.0ms) | |
| I, [2018-07-25T11:04:03.198112 #865] INFO -- : Completed 200 OK in 71ms (Views: 7.4ms | ActiveRecord: 22.9ms) | |
| I, [2018-07-25T11:04:03.500002 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223682" for 197.234.242.179 at 2018-07-25 11:04:03 +0200 | |
| I, [2018-07-25T11:04:03.506727 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:04:03.506814 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223682", "id"=>"287"} | |
| I, [2018-07-25T11:04:03.658469 #865] INFO -- : Completed 200 OK in 152ms (Views: 22.8ms | ActiveRecord: 30.3ms) | |
| I, [2018-07-25T11:04:03.976236 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223684" for 197.234.242.179 at 2018-07-25 11:04:03 +0200 | |
| I, [2018-07-25T11:04:03.980288 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223683" for 197.234.242.179 at 2018-07-25 11:04:03 +0200 | |
| I, [2018-07-25T11:04:03.987131 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:04:03.987271 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223683"} | |
| I, [2018-07-25T11:04:03.994485 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:04:03.994608 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223684"} | |
| I, [2018-07-25T11:04:04.099605 #865] INFO -- : Completed 200 OK in 112ms (Views: 22.2ms | ActiveRecord: 16.1ms) | |
| I, [2018-07-25T11:04:04.124040 #865] INFO -- : Completed 200 OK in 129ms (Views: 17.2ms | ActiveRecord: 13.1ms) | |
| I, [2018-07-25T11:04:04.284225 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:04:04 +0200 | |
| I, [2018-07-25T11:04:04.288252 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:04:04.294421 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:04:04.294579 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:04:04.297248 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:04:05.917314 #865] INFO -- : Started GET "/" for 108.162.226.42 at 2018-07-25 11:04:05 +0200 | |
| I, [2018-07-25T11:04:05.922171 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:04:05.930264 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:04:05.930495 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:04:05.934554 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.4ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:04:06.177317 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:04:06 +0200 | |
| I, [2018-07-25T11:04:06.185950 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:04:06.186112 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:04:06.227576 #865] INFO -- : Completed 200 OK in 41ms (Views: 0.7ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:04:07.616559 #872] INFO -- : 2018-07-25T11:04:07+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392257) RUNNING | |
| I, [2018-07-25T11:04:07.657740 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:07.681718 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:07.685448 #872] INFO -- : 2018-07-25T11:04:07+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392257) COMPLETED after 0.0687 | |
| I, [2018-07-25T11:04:07.689897 #872] INFO -- : 2018-07-25T11:04:07+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392258) RUNNING | |
| I, [2018-07-25T11:04:07.720686 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:07.735495 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:07.739592 #872] INFO -- : 2018-07-25T11:04:07+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392258) COMPLETED after 0.0495 | |
| I, [2018-07-25T11:04:07.744031 #872] INFO -- : 2018-07-25T11:04:07+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392259) RUNNING | |
| I, [2018-07-25T11:04:08.178413 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:08.244594 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:08.248105 #872] INFO -- : 2018-07-25T11:04:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392259) COMPLETED after 0.5039 | |
| I, [2018-07-25T11:04:08.251829 #872] INFO -- : 2018-07-25T11:04:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392260) RUNNING | |
| I, [2018-07-25T11:04:08.285201 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:08.297720 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:08.302242 #872] INFO -- : 2018-07-25T11:04:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392260) COMPLETED after 0.0502 | |
| I, [2018-07-25T11:04:08.306458 #872] INFO -- : 2018-07-25T11:04:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392261) RUNNING | |
| I, [2018-07-25T11:04:08.804808 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:08.876875 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:08.880128 #872] INFO -- : 2018-07-25T11:04:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392261) COMPLETED after 0.5735 | |
| I, [2018-07-25T11:04:08.883715 #872] INFO -- : 2018-07-25T11:04:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392262) RUNNING | |
| I, [2018-07-25T11:04:09.045057 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:09.062766 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:09.069222 #872] INFO -- : 2018-07-25T11:04:09+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392262) COMPLETED after 0.1854 | |
| I, [2018-07-25T11:04:09.073874 #872] INFO -- : 2018-07-25T11:04:09+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392263) RUNNING | |
| I, [2018-07-25T11:04:09.171018 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:04:11.013797 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:04:11 +0200 | |
| I, [2018-07-25T11:04:11.020021 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:04:11.020179 #865] INFO -- : Parameters: {"update_id"=>405765884, "message"=>{"message_id"=>46, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509450, "text"=>"Always"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:04:11.032717 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:04:11.791937 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223685" for 197.234.242.179 at 2018-07-25 11:04:11 +0200 | |
| I, [2018-07-25T11:04:11.797750 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:04:11.797826 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223685"} | |
| I, [2018-07-25T11:04:11.842493 #865] INFO -- : Completed 200 OK in 45ms (Views: 13.8ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:04:13.291470 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 11:04:13 +0200 | |
| I, [2018-07-25T11:04:13.298547 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:04:13.319876 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:04:13.320125 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:04:13.324500 #865] INFO -- : Completed 200 OK in 26ms (Views: 3.0ms | ActiveRecord: 15.5ms) | |
| I, [2018-07-25T11:04:14.402751 #872] INFO -- : 2018-07-25T11:04:14+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392263) COMPLETED after 5.3287 | |
| I, [2018-07-25T11:04:14.409385 #872] INFO -- : 2018-07-25T11:04:14+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392264) RUNNING | |
| I, [2018-07-25T11:04:14.449308 #872] INFO -- : 2018-07-25T11:04:14+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392264) COMPLETED after 0.0397 | |
| I, [2018-07-25T11:04:17.837237 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:04:17.841074 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:18.121608 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:18.123052 #872] INFO -- : done | |
| I, [2018-07-25T11:04:18.157024 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:18.456142 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:18.456244 #872] INFO -- : done | |
| I, [2018-07-25T11:04:18.479140 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:18.760092 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:18.760222 #872] INFO -- : done | |
| I, [2018-07-25T11:04:18.785267 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:19.063832 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:19.063961 #872] INFO -- : done | |
| I, [2018-07-25T11:04:29.110203 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:04:29 +0200 | |
| I, [2018-07-25T11:04:29.119902 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:04:29.120120 #865] INFO -- : Parameters: {"update_id"=>405765885, "message"=>{"message_id"=>47, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509468, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:04:29.406168 #865] INFO -- : Completed 200 OK in 285ms (Views: 0.3ms | ActiveRecord: 63.6ms) | |
| I, [2018-07-25T11:04:30.268011 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223686" for 197.234.242.179 at 2018-07-25 11:04:30 +0200 | |
| I, [2018-07-25T11:04:30.272915 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223687" for 197.234.242.179 at 2018-07-25 11:04:30 +0200 | |
| I, [2018-07-25T11:04:30.279864 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:04:30.280032 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223686", "id"=>"287"} | |
| I, [2018-07-25T11:04:30.283205 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:04:30.283320 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223687", "id"=>"17"} | |
| I, [2018-07-25T11:04:30.327378 #865] INFO -- : Completed 200 OK in 44ms (Views: 1.2ms | ActiveRecord: 21.6ms) | |
| I, [2018-07-25T11:04:30.349471 #865] INFO -- : Completed 200 OK in 69ms (Views: 8.0ms | ActiveRecord: 15.2ms) | |
| I, [2018-07-25T11:04:30.477083 #872] INFO -- : 2018-07-25T11:04:30+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392265) RUNNING | |
| I, [2018-07-25T11:04:30.507708 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:30.522895 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:30.533333 #872] INFO -- : 2018-07-25T11:04:30+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392265) COMPLETED after 0.0560 | |
| I, [2018-07-25T11:04:30.555413 #872] INFO -- : 2018-07-25T11:04:30+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392266) RUNNING | |
| I, [2018-07-25T11:04:30.586328 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:30.603267 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223689" for 197.234.242.179 at 2018-07-25 11:04:30 +0200 | |
| I, [2018-07-25T11:04:30.612421 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:04:30.612512 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223689"} | |
| I, [2018-07-25T11:04:30.627690 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:30.630878 #872] INFO -- : 2018-07-25T11:04:30+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392266) COMPLETED after 0.0753 | |
| I, [2018-07-25T11:04:30.707147 #872] INFO -- : 2018-07-25T11:04:30+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392267) RUNNING | |
| I, [2018-07-25T11:04:30.790361 #865] INFO -- : Completed 200 OK in 178ms (Views: 139.6ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:04:30.843634 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223690" for 197.234.242.179 at 2018-07-25 11:04:30 +0200 | |
| I, [2018-07-25T11:04:30.851116 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:04:30.851209 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223690", "id"=>"287"} | |
| I, [2018-07-25T11:04:31.001055 #865] INFO -- : Completed 200 OK in 150ms (Views: 22.4ms | ActiveRecord: 32.2ms) | |
| I, [2018-07-25T11:04:31.063263 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:31.149559 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223688" for 197.234.242.179 at 2018-07-25 11:04:31 +0200 | |
| I, [2018-07-25T11:04:31.155389 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:04:31.155477 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223688"} | |
| I, [2018-07-25T11:04:31.204462 #865] INFO -- : Completed 200 OK in 49ms (Views: 16.5ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:04:31.255173 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:31.258521 #872] INFO -- : 2018-07-25T11:04:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392267) COMPLETED after 0.5512 | |
| I, [2018-07-25T11:04:31.266310 #872] INFO -- : 2018-07-25T11:04:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392268) RUNNING | |
| I, [2018-07-25T11:04:31.293930 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:31.304604 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:31.336213 #872] INFO -- : 2018-07-25T11:04:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392268) COMPLETED after 0.0697 | |
| I, [2018-07-25T11:04:31.339686 #872] INFO -- : 2018-07-25T11:04:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392269) RUNNING | |
| I, [2018-07-25T11:04:31.855791 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:31.910277 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:31.913220 #872] INFO -- : 2018-07-25T11:04:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392269) COMPLETED after 0.5734 | |
| I, [2018-07-25T11:04:31.916811 #872] INFO -- : 2018-07-25T11:04:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392270) RUNNING | |
| I, [2018-07-25T11:04:31.947842 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:31.998193 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:32.002284 #872] INFO -- : 2018-07-25T11:04:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392270) COMPLETED after 0.0853 | |
| I, [2018-07-25T11:04:32.006506 #872] INFO -- : 2018-07-25T11:04:32+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392271) RUNNING | |
| I, [2018-07-25T11:04:32.075659 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:04:32.817061 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:04:32 +0200 | |
| I, [2018-07-25T11:04:32.825271 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:04:32.825406 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:04:32.858436 #865] INFO -- : Completed 200 OK in 33ms (Views: 0.5ms | ActiveRecord: 6.4ms) | |
| I, [2018-07-25T11:04:34.650766 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223691" for 197.234.242.179 at 2018-07-25 11:04:34 +0200 | |
| I, [2018-07-25T11:04:34.657497 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:04:34.657582 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223691"} | |
| I, [2018-07-25T11:04:34.690631 #865] INFO -- : Completed 200 OK in 33ms (Views: 5.8ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:04:37.265713 #872] INFO -- : 2018-07-25T11:04:37+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392271) COMPLETED after 5.2590 | |
| I, [2018-07-25T11:04:37.270512 #872] INFO -- : 2018-07-25T11:04:37+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392272) RUNNING | |
| I, [2018-07-25T11:04:37.310741 #872] INFO -- : 2018-07-25T11:04:37+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392272) COMPLETED after 0.0401 | |
| I, [2018-07-25T11:04:42.708054 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:04:42.718695 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:04:42.718835 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:04:42.719293 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:04:42.719369 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:04:42.719433 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:04:42.720204 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:04:49.105708 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:04:49.110331 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:49.384135 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:49.384235 #872] INFO -- : done | |
| I, [2018-07-25T11:04:49.403055 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:49.680143 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:49.680273 #872] INFO -- : done | |
| I, [2018-07-25T11:04:49.704764 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:49.976260 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:49.976364 #872] INFO -- : done | |
| I, [2018-07-25T11:04:49.996022 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:04:50.268026 #872] INFO -- : - no message | |
| I, [2018-07-25T11:04:50.268144 #872] INFO -- : done | |
| I, [2018-07-25T11:04:52.349164 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:04:52 +0200 | |
| I, [2018-07-25T11:04:52.354440 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:04:52.354567 #865] INFO -- : Parameters: {"update_id"=>405765886, "message"=>{"message_id"=>48, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509492, "text"=>"I spent all the cheapest"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:04:52.575548 #865] INFO -- : Completed 200 OK in 221ms (Views: 0.2ms | ActiveRecord: 76.0ms) | |
| I, [2018-07-25T11:04:53.323221 #872] INFO -- : 2018-07-25T11:04:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392273) RUNNING | |
| I, [2018-07-25T11:04:53.474317 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:53.488782 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:53.494531 #872] INFO -- : 2018-07-25T11:04:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392273) COMPLETED after 0.1712 | |
| I, [2018-07-25T11:04:53.497778 #872] INFO -- : 2018-07-25T11:04:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392274) RUNNING | |
| I, [2018-07-25T11:04:53.532805 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:53.546382 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:53.550269 #872] INFO -- : 2018-07-25T11:04:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392274) COMPLETED after 0.0523 | |
| I, [2018-07-25T11:04:53.554373 #872] INFO -- : 2018-07-25T11:04:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392275) RUNNING | |
| I, [2018-07-25T11:04:53.963006 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223694" for 197.234.242.179 at 2018-07-25 11:04:53 +0200 | |
| I, [2018-07-25T11:04:53.968555 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:04:53.968646 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223694", "id"=>"287"} | |
| I, [2018-07-25T11:04:54.072066 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:54.112902 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223692" for 197.234.242.179 at 2018-07-25 11:04:54 +0200 | |
| I, [2018-07-25T11:04:54.149975 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223693" for 197.234.242.179 at 2018-07-25 11:04:54 +0200 | |
| I, [2018-07-25T11:04:54.154667 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:04:54.154751 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223692", "id"=>"287"} | |
| I, [2018-07-25T11:04:54.158082 #865] INFO -- : Completed 200 OK in 189ms (Views: 21.7ms | ActiveRecord: 57.9ms) | |
| I, [2018-07-25T11:04:54.160747 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:04:54.164230 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223693", "id"=>"17"} | |
| I, [2018-07-25T11:04:54.171857 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:54.179169 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392275) COMPLETED after 0.6246 | |
| I, [2018-07-25T11:04:54.188329 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392276) RUNNING | |
| I, [2018-07-25T11:04:54.201741 #865] INFO -- : Completed 200 OK in 36ms (Views: 2.4ms | ActiveRecord: 13.4ms) | |
| I, [2018-07-25T11:04:54.217190 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:54.222978 #865] INFO -- : Completed 200 OK in 68ms (Views: 12.5ms | ActiveRecord: 16.5ms) | |
| I, [2018-07-25T11:04:54.259722 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:54.263100 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392276) COMPLETED after 0.0746 | |
| I, [2018-07-25T11:04:54.266532 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392277) RUNNING | |
| I, [2018-07-25T11:04:54.474850 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223695" for 197.234.242.179 at 2018-07-25 11:04:54 +0200 | |
| I, [2018-07-25T11:04:54.483101 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:04:54.483204 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223695"} | |
| I, [2018-07-25T11:04:54.487964 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223696" for 197.234.242.179 at 2018-07-25 11:04:54 +0200 | |
| I, [2018-07-25T11:04:54.508495 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:04:54.508582 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223696"} | |
| I, [2018-07-25T11:04:54.577594 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:54.636928 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:54.639898 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392277) COMPLETED after 0.3732 | |
| I, [2018-07-25T11:04:54.643051 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392278) RUNNING | |
| I, [2018-07-25T11:04:54.655510 #865] INFO -- : Completed 200 OK in 172ms (Views: 29.3ms | ActiveRecord: 63.1ms) | |
| I, [2018-07-25T11:04:54.666089 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:04:54.677530 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:04:54.678011 #865] INFO -- : Completed 200 OK in 169ms (Views: 13.1ms | ActiveRecord: 46.2ms) | |
| I, [2018-07-25T11:04:54.680307 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392278) COMPLETED after 0.0371 | |
| I, [2018-07-25T11:04:54.683942 #872] INFO -- : 2018-07-25T11:04:54+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392279) RUNNING | |
| I, [2018-07-25T11:04:54.878783 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:04:56.640082 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:04:56 +0200 | |
| I, [2018-07-25T11:04:56.646857 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:04:56.646979 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:04:56.681411 #865] INFO -- : Completed 200 OK in 34ms (Views: 0.5ms | ActiveRecord: 4.9ms) | |
| I, [2018-07-25T11:04:58.041351 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223697" for 197.234.242.179 at 2018-07-25 11:04:58 +0200 | |
| I, [2018-07-25T11:04:58.048167 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:04:58.048251 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223697"} | |
| I, [2018-07-25T11:04:58.080144 #865] INFO -- : Completed 200 OK in 32ms (Views: 5.1ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:05:00.181324 #872] INFO -- : 2018-07-25T11:05:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392279) COMPLETED after 5.4972 | |
| I, [2018-07-25T11:05:00.201210 #872] INFO -- : 2018-07-25T11:05:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392280) RUNNING | |
| I, [2018-07-25T11:05:00.342520 #872] INFO -- : 2018-07-25T11:05:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392280) COMPLETED after 0.1412 | |
| I, [2018-07-25T11:05:03.482391 #865] INFO -- : Started GET "/" for 103.22.200.169 at 2018-07-25 11:05:03 +0200 | |
| I, [2018-07-25T11:05:03.586991 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:05:03.608224 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:05:03.608397 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:05:03.610810 #865] INFO -- : Completed 200 OK in 24ms (Views: 1.3ms | ActiveRecord: 18.7ms) | |
| I, [2018-07-25T11:05:07.530837 #865] INFO -- : Started GET "/" for 141.101.99.54 at 2018-07-25 11:05:07 +0200 | |
| I, [2018-07-25T11:05:07.534149 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:05:07.570888 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:05:07.571139 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:05:07.574579 #865] INFO -- : Completed 200 OK in 40ms (Views: 1.9ms | ActiveRecord: 34.1ms) | |
| I, [2018-07-25T11:05:10.318317 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:10 +0200 | |
| I, [2018-07-25T11:05:10.326216 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:10.326357 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"will you forgive me...\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:10.350768 #865] INFO -- : Started GET "/" for 162.158.63.137 at 2018-07-25 11:05:10 +0200 | |
| I, [2018-07-25T11:05:10.355627 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:05:10.381969 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:05:10.382255 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:05:10.385671 #865] INFO -- : Completed 200 OK in 30ms (Views: 2.1ms | ActiveRecord: 17.2ms) | |
| I, [2018-07-25T11:05:10.387833 #865] INFO -- : Completed 200 OK in 61ms (Views: 0.9ms | ActiveRecord: 15.8ms) | |
| I, [2018-07-25T11:05:10.486966 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:05:10 +0200 | |
| I, [2018-07-25T11:05:10.494323 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:05:10.494470 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"will you forgive me...\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:04:52.502Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:05:10.892753 #865] INFO -- : Completed 200 OK in 398ms (Views: 23.5ms | ActiveRecord: 123.8ms) | |
| I, [2018-07-25T11:05:11.131605 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223699" for 197.234.242.179 at 2018-07-25 11:05:11 +0200 | |
| I, [2018-07-25T11:05:11.139613 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:11.139709 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223699"} | |
| I, [2018-07-25T11:05:11.201604 #865] INFO -- : Completed 200 OK in 62ms (Views: 25.3ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:05:11.654558 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223698" for 197.234.242.179 at 2018-07-25 11:05:11 +0200 | |
| I, [2018-07-25T11:05:11.662177 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:11.662278 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223698"} | |
| I, [2018-07-25T11:05:11.725302 #865] INFO -- : Completed 200 OK in 63ms (Views: 18.8ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T11:05:11.836190 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:05:11 +0200 | |
| I, [2018-07-25T11:05:11.845713 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:05:11.845857 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:05:11.859228 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.2ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:05:14.067671 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:14 +0200 | |
| I, [2018-07-25T11:05:14.074670 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:14.074808 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:14.129425 #865] INFO -- : Completed 200 OK in 54ms (Views: 0.6ms | ActiveRecord: 13.8ms) | |
| I, [2018-07-25T11:05:16.354809 #872] INFO -- : 2018-07-25T11:05:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392281) RUNNING | |
| I, [2018-07-25T11:05:16.799918 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:16.896947 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:16.954286 #872] INFO -- : 2018-07-25T11:05:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392281) COMPLETED after 0.5992 | |
| I, [2018-07-25T11:05:16.960527 #872] INFO -- : 2018-07-25T11:05:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392282) RUNNING | |
| I, [2018-07-25T11:05:16.997050 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:17.016258 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:17.019716 #872] INFO -- : 2018-07-25T11:05:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392282) COMPLETED after 0.0590 | |
| I, [2018-07-25T11:05:17.023489 #872] INFO -- : 2018-07-25T11:05:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392283) RUNNING | |
| I, [2018-07-25T11:05:17.651615 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:17.739129 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:17.773157 #872] INFO -- : 2018-07-25T11:05:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392283) COMPLETED after 0.7495 | |
| I, [2018-07-25T11:05:17.777755 #872] INFO -- : 2018-07-25T11:05:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392284) RUNNING | |
| I, [2018-07-25T11:05:17.816687 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:17.859494 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:17.894555 #872] INFO -- : 2018-07-25T11:05:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392284) COMPLETED after 0.1166 | |
| I, [2018-07-25T11:05:17.899087 #872] INFO -- : 2018-07-25T11:05:17+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392285) RUNNING | |
| I, [2018-07-25T11:05:18.160865 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:05:18.164328 #872] INFO -- : 2018-07-25T11:05:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392285) COMPLETED after 0.2651 | |
| I, [2018-07-25T11:05:18.168611 #872] INFO -- : 2018-07-25T11:05:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392286) RUNNING | |
| I, [2018-07-25T11:05:18.202986 #872] INFO -- : 2018-07-25T11:05:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392286) COMPLETED after 0.0342 | |
| I, [2018-07-25T11:05:18.207434 #872] INFO -- : 2018-07-25T11:05:18+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392287) RUNNING | |
| I, [2018-07-25T11:05:18.307543 #872] INFO -- : 2018-07-25T11:05:18+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392287) COMPLETED after 0.1000 | |
| I, [2018-07-25T11:05:19.823361 #865] INFO -- : Started GET "/api/v1/ticket_articles/1038?full=true&_=1532508223700" for 197.234.242.179 at 2018-07-25 11:05:19 +0200 | |
| I, [2018-07-25T11:05:19.830394 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:05:19.830466 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223700", "id"=>"1038"} | |
| I, [2018-07-25T11:05:19.864242 #865] INFO -- : Completed 200 OK in 34ms (Views: 8.6ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:05:20.305509 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:05:20.308747 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:20.643860 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:20.643944 #872] INFO -- : done | |
| I, [2018-07-25T11:05:20.682844 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:20.960022 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:20.960127 #872] INFO -- : done | |
| I, [2018-07-25T11:05:20.975933 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:21.252473 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:21.252619 #872] INFO -- : done | |
| I, [2018-07-25T11:05:21.318009 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:21.592286 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:21.592436 #872] INFO -- : done | |
| I, [2018-07-25T11:05:29.377502 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:05:29 +0200 | |
| I, [2018-07-25T11:05:29.389021 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:05:29.389190 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"test 1\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:05:10.590Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:05:29.525181 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:29 +0200 | |
| I, [2018-07-25T11:05:29.540192 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:29.540316 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"test 1\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:29.667787 #865] INFO -- : Completed 200 OK in 127ms (Views: 0.8ms | ActiveRecord: 25.0ms) | |
| I, [2018-07-25T11:05:29.933315 #865] INFO -- : Completed 200 OK in 544ms (Views: 117.7ms | ActiveRecord: 164.2ms) | |
| I, [2018-07-25T11:05:30.188667 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223702" for 197.234.242.179 at 2018-07-25 11:05:30 +0200 | |
| I, [2018-07-25T11:05:30.196506 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:30.196609 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223702"} | |
| I, [2018-07-25T11:05:30.264791 #865] INFO -- : Completed 200 OK in 68ms (Views: 22.1ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T11:05:30.298494 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:05:30 +0200 | |
| I, [2018-07-25T11:05:30.304785 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:05:30.304857 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:05:30.314726 #865] INFO -- : Completed 200 OK in 10ms (Views: 0.2ms | ActiveRecord: 2.1ms) | |
| I, [2018-07-25T11:05:30.718120 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223701" for 197.234.242.179 at 2018-07-25 11:05:30 +0200 | |
| I, [2018-07-25T11:05:30.725202 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:30.725332 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223701"} | |
| I, [2018-07-25T11:05:30.776527 #865] INFO -- : Completed 200 OK in 51ms (Views: 13.1ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:05:32.502921 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:32 +0200 | |
| I, [2018-07-25T11:05:32.510712 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:32.510843 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:32.555941 #865] INFO -- : Completed 200 OK in 45ms (Views: 0.5ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:05:34.320395 #872] INFO -- : 2018-07-25T11:05:34+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392288) RUNNING | |
| I, [2018-07-25T11:05:34.954240 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:35.037973 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:35.040790 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392288) COMPLETED after 0.7202 | |
| I, [2018-07-25T11:05:35.105131 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392289) RUNNING | |
| I, [2018-07-25T11:05:35.133450 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:35.145423 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:35.148821 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392289) COMPLETED after 0.0435 | |
| I, [2018-07-25T11:05:35.152223 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392290) RUNNING | |
| I, [2018-07-25T11:05:35.583494 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:35.648027 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:35.650830 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392290) COMPLETED after 0.4985 | |
| I, [2018-07-25T11:05:35.654554 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392291) RUNNING | |
| I, [2018-07-25T11:05:35.682569 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:35.749267 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:35.752417 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392291) COMPLETED after 0.0978 | |
| I, [2018-07-25T11:05:35.758634 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392292) RUNNING | |
| I, [2018-07-25T11:05:35.987826 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:05:35.990491 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392292) COMPLETED after 0.2317 | |
| I, [2018-07-25T11:05:35.993456 #872] INFO -- : 2018-07-25T11:05:35+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392293) RUNNING | |
| I, [2018-07-25T11:05:36.189760 #872] INFO -- : 2018-07-25T11:05:36+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392293) COMPLETED after 0.1962 | |
| I, [2018-07-25T11:05:36.194012 #872] INFO -- : 2018-07-25T11:05:36+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392294) RUNNING | |
| I, [2018-07-25T11:05:36.263529 #872] INFO -- : 2018-07-25T11:05:36+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392294) COMPLETED after 0.0693 | |
| I, [2018-07-25T11:05:37.559930 #865] INFO -- : Started GET "/api/v1/ticket_articles/1039?full=true&_=1532508223703" for 197.234.242.179 at 2018-07-25 11:05:37 +0200 | |
| I, [2018-07-25T11:05:37.567473 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:05:37.567581 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223703", "id"=>"1039"} | |
| I, [2018-07-25T11:05:37.606299 #865] INFO -- : Completed 200 OK in 39ms (Views: 8.1ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:05:42.582331 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:05:42.720739 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:05:42.728116 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:05:42.728358 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:05:42.728416 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:05:42.728771 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T11:05:42.763207 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T11:05:42.769956 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T11:05:44.117901 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:05:44 +0200 | |
| I, [2018-07-25T11:05:44.124227 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:05:44.124350 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"test 2\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:05:29.498Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:05:44.280849 #872] INFO -- : 2018-07-25T11:05:44+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392295) RUNNING | |
| I, [2018-07-25T11:05:44.451682 #865] INFO -- : Completed 200 OK in 327ms (Views: 16.5ms | ActiveRecord: 77.2ms) | |
| I, [2018-07-25T11:05:44.704615 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:44.743390 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:44 +0200 | |
| I, [2018-07-25T11:05:44.751537 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:44.751681 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"test 2\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:44.781879 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:44.787494 #872] INFO -- : 2018-07-25T11:05:44+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392295) COMPLETED after 0.5064 | |
| I, [2018-07-25T11:05:44.788549 #865] INFO -- : Completed 200 OK in 37ms (Views: 0.6ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:05:44.791991 #872] INFO -- : 2018-07-25T11:05:44+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392296) RUNNING | |
| I, [2018-07-25T11:05:44.819962 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:44.832746 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:44.835909 #872] INFO -- : 2018-07-25T11:05:44+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392296) COMPLETED after 0.0437 | |
| I, [2018-07-25T11:05:44.839963 #872] INFO -- : 2018-07-25T11:05:44+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392297) RUNNING | |
| I, [2018-07-25T11:05:44.872972 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:05:44 +0200 | |
| I, [2018-07-25T11:05:44.881316 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:05:44.881428 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:05:44.893662 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:05:45.282611 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223705" for 197.234.242.179 at 2018-07-25 11:05:45 +0200 | |
| I, [2018-07-25T11:05:45.290362 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:45.290473 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223705"} | |
| I, [2018-07-25T11:05:45.324470 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223704" for 197.234.242.179 at 2018-07-25 11:05:45 +0200 | |
| I, [2018-07-25T11:05:45.379508 #865] INFO -- : Completed 200 OK in 89ms (Views: 36.5ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:05:45.385233 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:45.385355 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223704"} | |
| I, [2018-07-25T11:05:45.469272 #865] INFO -- : Completed 200 OK in 84ms (Views: 28.5ms | ActiveRecord: 7.4ms) | |
| I, [2018-07-25T11:05:45.502207 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:45.565886 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:45.574147 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392297) COMPLETED after 0.7339 | |
| I, [2018-07-25T11:05:45.586422 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392298) RUNNING | |
| I, [2018-07-25T11:05:45.623371 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:45.643308 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:45.646367 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392298) COMPLETED after 0.0598 | |
| I, [2018-07-25T11:05:45.650760 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392299) RUNNING | |
| I, [2018-07-25T11:05:45.887080 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:05:45.890117 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392299) COMPLETED after 0.2392 | |
| I, [2018-07-25T11:05:45.893523 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392300) RUNNING | |
| I, [2018-07-25T11:05:45.965329 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392300) COMPLETED after 0.0716 | |
| I, [2018-07-25T11:05:45.970383 #872] INFO -- : 2018-07-25T11:05:45+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392301) RUNNING | |
| I, [2018-07-25T11:05:46.077942 #872] INFO -- : 2018-07-25T11:05:46+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392301) COMPLETED after 0.1073 | |
| I, [2018-07-25T11:05:46.875057 #865] INFO -- : Started GET "/api/v1/ticket_articles/1040?full=true&_=1532508223706" for 197.234.242.179 at 2018-07-25 11:05:46 +0200 | |
| I, [2018-07-25T11:05:46.884642 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:05:46.884739 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223706", "id"=>"1040"} | |
| I, [2018-07-25T11:05:46.980320 #865] INFO -- : Completed 200 OK in 95ms (Views: 5.2ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:05:47.072525 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:47 +0200 | |
| I, [2018-07-25T11:05:47.078549 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:47.078628 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:47.114010 #865] INFO -- : Completed 200 OK in 35ms (Views: 0.6ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T11:05:51.651311 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:05:51.655406 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:51.951815 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:51.951899 #872] INFO -- : done | |
| I, [2018-07-25T11:05:51.968463 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:52.236377 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:52.236486 #872] INFO -- : done | |
| I, [2018-07-25T11:05:52.253501 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:52.547710 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:52.547856 #872] INFO -- : done | |
| I, [2018-07-25T11:05:52.607250 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:05:52.729164 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:05:52.729276 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:05:52.730138 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:05:52.730738 #872] INFO -- : Started job thread for 'Closed chat sessions where participients are offline.' (Chat.cleanup_close)... | |
| I, [2018-07-25T11:05:52.757091 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:05:52 +0200 | |
| I, [2018-07-25T11:05:52.758290 #872] INFO -- : execute Chat.cleanup_close (try_count 0)... | |
| I, [2018-07-25T11:05:52.763565 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:05:52.763673 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"test 3\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:05:44.199Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:05:52.764908 #872] INFO -- : ...stopped thread for 'Chat.cleanup_close' | |
| I, [2018-07-25T11:05:52.884168 #872] INFO -- : - no message | |
| I, [2018-07-25T11:05:52.884323 #872] INFO -- : done | |
| I, [2018-07-25T11:05:53.256715 #865] INFO -- : Completed 200 OK in 493ms (Views: 36.5ms | ActiveRecord: 94.7ms) | |
| I, [2018-07-25T11:05:53.523911 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:05:53 +0200 | |
| I, [2018-07-25T11:05:53.531440 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:05:53.531525 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:05:53.543389 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 2.3ms) | |
| I, [2018-07-25T11:05:54.096077 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223707" for 197.234.242.179 at 2018-07-25 11:05:54 +0200 | |
| I, [2018-07-25T11:05:54.100808 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223708" for 197.234.242.179 at 2018-07-25 11:05:54 +0200 | |
| I, [2018-07-25T11:05:54.108369 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:05:54.108477 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223708", "id"=>"17"} | |
| I, [2018-07-25T11:05:54.110861 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:05:54.110963 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223707", "id"=>"287"} | |
| I, [2018-07-25T11:05:54.113340 #872] INFO -- : 2018-07-25T11:05:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392302) RUNNING | |
| I, [2018-07-25T11:05:54.134192 #865] INFO -- : Completed 200 OK in 26ms (Views: 1.1ms | ActiveRecord: 8.4ms) | |
| I, [2018-07-25T11:05:54.150463 #865] INFO -- : Completed 200 OK in 39ms (Views: 4.9ms | ActiveRecord: 7.6ms) | |
| I, [2018-07-25T11:05:54.676136 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223709" for 197.234.242.179 at 2018-07-25 11:05:54 +0200 | |
| I, [2018-07-25T11:05:54.681818 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223710" for 197.234.242.179 at 2018-07-25 11:05:54 +0200 | |
| I, [2018-07-25T11:05:54.684990 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:54.687950 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223709"} | |
| I, [2018-07-25T11:05:54.693302 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:05:54.693442 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223710"} | |
| I, [2018-07-25T11:05:54.770303 #865] INFO -- : Completed 200 OK in 77ms (Views: 12.3ms | ActiveRecord: 14.0ms) | |
| I, [2018-07-25T11:05:54.796799 #865] INFO -- : Completed 200 OK in 109ms (Views: 23.3ms | ActiveRecord: 10.7ms) | |
| I, [2018-07-25T11:05:54.831616 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223711" for 197.234.242.179 at 2018-07-25 11:05:54 +0200 | |
| I, [2018-07-25T11:05:54.837395 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:05:54.837475 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223711", "id"=>"287"} | |
| I, [2018-07-25T11:05:54.839497 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:54.936054 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:54.939265 #872] INFO -- : 2018-07-25T11:05:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392302) COMPLETED after 0.8258 | |
| I, [2018-07-25T11:05:54.943314 #872] INFO -- : 2018-07-25T11:05:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392303) RUNNING | |
| I, [2018-07-25T11:05:54.969411 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:54.982508 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:54.985561 #872] INFO -- : 2018-07-25T11:05:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392303) COMPLETED after 0.0421 | |
| I, [2018-07-25T11:05:54.992550 #872] INFO -- : 2018-07-25T11:05:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392304) RUNNING | |
| I, [2018-07-25T11:05:54.994284 #865] INFO -- : Completed 200 OK in 157ms (Views: 22.9ms | ActiveRecord: 34.9ms) | |
| I, [2018-07-25T11:05:55.449433 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:55.511301 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:55.514374 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392304) COMPLETED after 0.5217 | |
| I, [2018-07-25T11:05:55.523275 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392305) RUNNING | |
| I, [2018-07-25T11:05:55.556274 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:05:55.597825 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:05:55.605152 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392305) COMPLETED after 0.0817 | |
| I, [2018-07-25T11:05:55.623340 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392306) RUNNING | |
| I, [2018-07-25T11:05:55.902061 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:05:55.912125 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392306) COMPLETED after 0.2886 | |
| I, [2018-07-25T11:05:55.916070 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392307) RUNNING | |
| I, [2018-07-25T11:05:55.947434 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392307) COMPLETED after 0.0312 | |
| I, [2018-07-25T11:05:55.953250 #872] INFO -- : 2018-07-25T11:05:55+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392308) RUNNING | |
| I, [2018-07-25T11:05:56.028799 #872] INFO -- : 2018-07-25T11:05:56+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392308) COMPLETED after 0.0754 | |
| I, [2018-07-25T11:05:56.805164 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:05:56 +0200 | |
| I, [2018-07-25T11:05:56.812847 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:05:56.813022 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:05:56.860988 #865] INFO -- : Completed 200 OK in 48ms (Views: 1.1ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:05:56.903295 #865] INFO -- : Started GET "/api/v1/ticket_articles/1041?full=true&_=1532508223712" for 197.234.242.179 at 2018-07-25 11:05:56 +0200 | |
| I, [2018-07-25T11:05:56.913379 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:05:56.913499 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223712", "id"=>"1041"} | |
| I, [2018-07-25T11:05:56.968297 #865] INFO -- : Completed 200 OK in 55ms (Views: 14.3ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:06:06.779983 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 11:06:06 +0200 | |
| I, [2018-07-25T11:06:06.787865 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:06:06.799937 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:06:06.800177 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:06:06.805112 #865] INFO -- : Completed 200 OK in 17ms (Views: 3.3ms | ActiveRecord: 7.4ms) | |
| I, [2018-07-25T11:06:07.843308 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:06:07 +0200 | |
| I, [2018-07-25T11:06:07.854835 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:06:07.854981 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"test 4\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:05:52.861Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:06:08.322412 #865] INFO -- : Completed 200 OK in 467ms (Views: 120.3ms | ActiveRecord: 69.8ms) | |
| I, [2018-07-25T11:06:08.576098 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223714" for 197.234.242.179 at 2018-07-25 11:06:08 +0200 | |
| I, [2018-07-25T11:06:08.583344 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:06:08.583432 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223714"} | |
| I, [2018-07-25T11:06:08.643678 #865] INFO -- : Completed 200 OK in 60ms (Views: 22.6ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:06:08.677189 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:06:08 +0200 | |
| I, [2018-07-25T11:06:08.684599 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:06:08.684672 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:06:08.696026 #865] INFO -- : Completed 200 OK in 11ms (Views: 0.2ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T11:06:09.101230 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223713" for 197.234.242.179 at 2018-07-25 11:06:09 +0200 | |
| I, [2018-07-25T11:06:09.109803 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:06:09.109906 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223713"} | |
| I, [2018-07-25T11:06:09.159389 #865] INFO -- : Completed 200 OK in 49ms (Views: 13.6ms | ActiveRecord: 6.5ms) | |
| I, [2018-07-25T11:06:09.236543 #865] INFO -- : Started GET "/" for 141.101.98.209 at 2018-07-25 11:06:09 +0200 | |
| I, [2018-07-25T11:06:09.240593 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:06:09.249733 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:06:09.250082 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:06:09.253523 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.1ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:06:12.117660 #872] INFO -- : 2018-07-25T11:06:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392309) RUNNING | |
| I, [2018-07-25T11:06:12.576268 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:12.650629 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:12.654097 #872] INFO -- : 2018-07-25T11:06:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392309) COMPLETED after 0.5361 | |
| I, [2018-07-25T11:06:12.658984 #872] INFO -- : 2018-07-25T11:06:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392310) RUNNING | |
| I, [2018-07-25T11:06:12.697710 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:12.712799 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:12.758321 #872] INFO -- : 2018-07-25T11:06:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392310) COMPLETED after 0.0991 | |
| I, [2018-07-25T11:06:12.763112 #872] INFO -- : 2018-07-25T11:06:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392311) RUNNING | |
| I, [2018-07-25T11:06:13.557805 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:13.683913 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:13.689854 #872] INFO -- : 2018-07-25T11:06:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392311) COMPLETED after 0.9265 | |
| I, [2018-07-25T11:06:13.724844 #872] INFO -- : 2018-07-25T11:06:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392312) RUNNING | |
| I, [2018-07-25T11:06:13.756020 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:13.772933 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:13.776553 #872] INFO -- : 2018-07-25T11:06:13+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392312) COMPLETED after 0.0515 | |
| I, [2018-07-25T11:06:13.780952 #872] INFO -- : 2018-07-25T11:06:13+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392313) RUNNING | |
| I, [2018-07-25T11:06:14.093860 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:06:14.097516 #872] INFO -- : 2018-07-25T11:06:14+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392313) COMPLETED after 0.3164 | |
| I, [2018-07-25T11:06:14.101809 #872] INFO -- : 2018-07-25T11:06:14+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392314) RUNNING | |
| I, [2018-07-25T11:06:14.158012 #872] INFO -- : 2018-07-25T11:06:14+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392314) COMPLETED after 0.0560 | |
| I, [2018-07-25T11:06:14.164022 #872] INFO -- : 2018-07-25T11:06:14+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392315) RUNNING | |
| I, [2018-07-25T11:06:14.249896 #872] INFO -- : 2018-07-25T11:06:14+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392315) COMPLETED after 0.0857 | |
| I, [2018-07-25T11:06:15.008057 #865] INFO -- : Started GET "/api/v1/ticket_articles/1042?full=true&_=1532508223715" for 197.234.242.179 at 2018-07-25 11:06:15 +0200 | |
| I, [2018-07-25T11:06:15.015722 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:06:15.015828 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223715", "id"=>"1042"} | |
| I, [2018-07-25T11:06:15.059557 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:06:15 +0200 | |
| I, [2018-07-25T11:06:15.063565 #865] INFO -- : Completed 200 OK in 48ms (Views: 6.9ms | ActiveRecord: 9.1ms) | |
| I, [2018-07-25T11:06:15.070338 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:06:15.070502 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"test 5\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:06:07.954Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:06:15.386163 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:06:15 +0200 | |
| I, [2018-07-25T11:06:15.396361 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:06:15.396592 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"test 5\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"48.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:06:15.466955 #865] INFO -- : Completed 200 OK in 70ms (Views: 0.7ms | ActiveRecord: 26.7ms) | |
| I, [2018-07-25T11:06:15.604711 #865] INFO -- : Completed 200 OK in 533ms (Views: 37.5ms | ActiveRecord: 182.3ms) | |
| I, [2018-07-25T11:06:15.852772 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223716" for 197.234.242.179 at 2018-07-25 11:06:15 +0200 | |
| I, [2018-07-25T11:06:15.857320 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223717" for 197.234.242.179 at 2018-07-25 11:06:15 +0200 | |
| I, [2018-07-25T11:06:15.867819 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:06:15.867931 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223716"} | |
| I, [2018-07-25T11:06:15.877128 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:06:15.877271 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223717"} | |
| I, [2018-07-25T11:06:15.975598 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:06:15 +0200 | |
| I, [2018-07-25T11:06:16.030436 #865] INFO -- : Completed 200 OK in 162ms (Views: 38.5ms | ActiveRecord: 30.2ms) | |
| I, [2018-07-25T11:06:16.037564 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:06:16.037658 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:06:16.138859 #865] INFO -- : Completed 200 OK in 101ms (Views: 0.2ms | ActiveRecord: 90.0ms) | |
| I, [2018-07-25T11:06:16.139401 #865] INFO -- : Completed 200 OK in 262ms (Views: 14.0ms | ActiveRecord: 31.5ms) | |
| I, [2018-07-25T11:06:18.612137 #865] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 11:06:18 +0200 | |
| I, [2018-07-25T11:06:18.617781 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:06:18.626137 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:06:18.626374 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:06:18.630776 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.6ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:06:18.735467 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:06:18 +0200 | |
| I, [2018-07-25T11:06:18.742987 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:06:18.743135 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:06:18.813104 #865] INFO -- : Completed 200 OK in 70ms (Views: 0.7ms | ActiveRecord: 29.8ms) | |
| I, [2018-07-25T11:06:22.259444 #872] INFO -- : 2018-07-25T11:06:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392316) RUNNING | |
| I, [2018-07-25T11:06:22.928392 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:23.077971 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:06:23.081972 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:23.120708 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:23.125094 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392316) COMPLETED after 0.8655 | |
| I, [2018-07-25T11:06:23.130273 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392317) RUNNING | |
| I, [2018-07-25T11:06:23.161418 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:23.193492 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:23.200165 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392317) COMPLETED after 0.0697 | |
| I, [2018-07-25T11:06:23.211272 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392318) RUNNING | |
| I, [2018-07-25T11:06:23.383927 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:23.384009 #872] INFO -- : done | |
| I, [2018-07-25T11:06:23.406516 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:23.698238 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:23.698622 #872] INFO -- : done | |
| I, [2018-07-25T11:06:23.714272 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:23.758063 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:23.832388 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:23.835753 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392318) COMPLETED after 0.6243 | |
| I, [2018-07-25T11:06:23.839137 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392319) RUNNING | |
| I, [2018-07-25T11:06:23.874869 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:23.886588 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:23.889569 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392319) COMPLETED after 0.0503 | |
| I, [2018-07-25T11:06:23.892921 #872] INFO -- : 2018-07-25T11:06:23+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392320) RUNNING | |
| I, [2018-07-25T11:06:24.056243 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:24.056323 #872] INFO -- : done | |
| I, [2018-07-25T11:06:24.070698 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:24.344282 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:24.344391 #872] INFO -- : done | |
| I, [2018-07-25T11:06:29.714428 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:06:29.718166 #872] INFO -- : 2018-07-25T11:06:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392320) COMPLETED after 5.8251 | |
| I, [2018-07-25T11:06:29.722852 #872] INFO -- : 2018-07-25T11:06:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392321) RUNNING | |
| I, [2018-07-25T11:06:29.881893 #872] INFO -- : 2018-07-25T11:06:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392321) COMPLETED after 0.1588 | |
| I, [2018-07-25T11:06:29.886860 #872] INFO -- : 2018-07-25T11:06:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392322) RUNNING | |
| I, [2018-07-25T11:06:29.947072 #872] INFO -- : 2018-07-25T11:06:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392322) COMPLETED after 0.0601 | |
| I, [2018-07-25T11:06:30.941804 #865] INFO -- : Started GET "/api/v1/ticket_articles/1043?full=true&_=1532508223718" for 197.234.242.179 at 2018-07-25 11:06:30 +0200 | |
| I, [2018-07-25T11:06:30.950956 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:06:30.951103 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223718", "id"=>"1043"} | |
| I, [2018-07-25T11:06:31.091607 #865] INFO -- : Completed 200 OK in 140ms (Views: 109.2ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:06:35.201608 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:06:35 +0200 | |
| I, [2018-07-25T11:06:35.207259 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:06:35.207369 #865] INFO -- : Parameters: {"update_id"=>405765887, "message"=>{"message_id"=>55, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509595, "text"=>"Gosh"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:06:35.362618 #865] INFO -- : Completed 200 OK in 155ms (Views: 0.3ms | ActiveRecord: 37.7ms) | |
| I, [2018-07-25T11:06:36.717239 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223721" for 197.234.242.179 at 2018-07-25 11:06:36 +0200 | |
| I, [2018-07-25T11:06:36.725394 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:06:36.725501 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223721", "id"=>"287"} | |
| I, [2018-07-25T11:06:36.737804 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:06:36 +0200 | |
| I, [2018-07-25T11:06:36.747035 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:06:36.747202 #865] INFO -- : Parameters: {"update_id"=>405765888, "message"=>{"message_id"=>56, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509596, "text"=>"OK"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:06:36.811720 #865] INFO -- : Completed 200 OK in 64ms (Views: 0.2ms | ActiveRecord: 46.2ms) | |
| I, [2018-07-25T11:06:36.838527 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223719" for 197.234.242.179 at 2018-07-25 11:06:36 +0200 | |
| I, [2018-07-25T11:06:36.844486 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223720" for 197.234.242.179 at 2018-07-25 11:06:36 +0200 | |
| I, [2018-07-25T11:06:36.854626 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:06:36.854777 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223719", "id"=>"287"} | |
| I, [2018-07-25T11:06:36.862019 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:06:36.865384 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223720", "id"=>"17"} | |
| I, [2018-07-25T11:06:36.938517 #865] INFO -- : Completed 200 OK in 73ms (Views: 1.2ms | ActiveRecord: 34.1ms) | |
| I, [2018-07-25T11:06:36.954475 #865] INFO -- : Completed 200 OK in 100ms (Views: 5.5ms | ActiveRecord: 38.3ms) | |
| I, [2018-07-25T11:06:37.040867 #865] INFO -- : Completed 200 OK in 315ms (Views: 20.5ms | ActiveRecord: 123.2ms) | |
| I, [2018-07-25T11:06:37.197693 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223722" for 197.234.242.179 at 2018-07-25 11:06:37 +0200 | |
| I, [2018-07-25T11:06:37.205688 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223723" for 197.234.242.179 at 2018-07-25 11:06:37 +0200 | |
| I, [2018-07-25T11:06:37.207516 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:06:37.211466 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223722"} | |
| I, [2018-07-25T11:06:37.219947 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:06:37.220095 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223723"} | |
| I, [2018-07-25T11:06:37.316715 #865] INFO -- : Completed 200 OK in 105ms (Views: 20.4ms | ActiveRecord: 13.2ms) | |
| I, [2018-07-25T11:06:37.355104 #865] INFO -- : Completed 200 OK in 135ms (Views: 20.5ms | ActiveRecord: 13.6ms) | |
| I, [2018-07-25T11:06:37.957251 #872] INFO -- : 2018-07-25T11:06:37+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392323) RUNNING | |
| I, [2018-07-25T11:06:37.989787 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:38.005838 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:38.009573 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392323) COMPLETED after 0.0521 | |
| I, [2018-07-25T11:06:38.014317 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392324) RUNNING | |
| I, [2018-07-25T11:06:38.047756 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:38.062297 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:38.081165 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392324) COMPLETED after 0.0666 | |
| I, [2018-07-25T11:06:38.086199 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392325) RUNNING | |
| I, [2018-07-25T11:06:38.599219 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:38.687062 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:38.690526 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392325) COMPLETED after 0.6042 | |
| I, [2018-07-25T11:06:38.693966 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392326) RUNNING | |
| I, [2018-07-25T11:06:38.719982 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:38.731758 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:38.743388 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392326) COMPLETED after 0.0493 | |
| I, [2018-07-25T11:06:38.746693 #872] INFO -- : 2018-07-25T11:06:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392327) RUNNING | |
| I, [2018-07-25T11:06:39.411300 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:06:39 +0200 | |
| I, [2018-07-25T11:06:39.417186 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:06:39.417282 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:06:39.444014 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:39.454288 #865] INFO -- : Completed 200 OK in 37ms (Views: 0.7ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:06:39.527231 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:39.531225 #872] INFO -- : 2018-07-25T11:06:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392327) COMPLETED after 0.7844 | |
| I, [2018-07-25T11:06:39.551534 #872] INFO -- : 2018-07-25T11:06:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392328) RUNNING | |
| I, [2018-07-25T11:06:39.578534 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:06:39.592115 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:06:39.595083 #872] INFO -- : 2018-07-25T11:06:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392328) COMPLETED after 0.0434 | |
| I, [2018-07-25T11:06:39.598941 #872] INFO -- : 2018-07-25T11:06:39+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392329) RUNNING | |
| I, [2018-07-25T11:06:39.807801 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:06:42.311086 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223724" for 197.234.242.179 at 2018-07-25 11:06:42 +0200 | |
| I, [2018-07-25T11:06:42.318848 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:06:42.318958 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223724"} | |
| I, [2018-07-25T11:06:42.359768 #865] INFO -- : Completed 200 OK in 41ms (Views: 11.0ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:06:45.024342 #872] INFO -- : 2018-07-25T11:06:45+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392329) COMPLETED after 5.4253 | |
| I, [2018-07-25T11:06:45.027982 #872] INFO -- : 2018-07-25T11:06:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392330) RUNNING | |
| I, [2018-07-25T11:06:45.060712 #872] INFO -- : 2018-07-25T11:06:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392330) COMPLETED after 0.0326 | |
| I, [2018-07-25T11:06:54.391437 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:06:54.395678 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:54.676706 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:54.676870 #872] INFO -- : done | |
| I, [2018-07-25T11:06:54.699198 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:54.972245 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:54.972355 #872] INFO -- : done | |
| I, [2018-07-25T11:06:54.991898 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:55.264245 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:55.264361 #872] INFO -- : done | |
| I, [2018-07-25T11:06:55.288853 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:06:55.564133 #872] INFO -- : - no message | |
| I, [2018-07-25T11:06:55.564253 #872] INFO -- : done | |
| I, [2018-07-25T11:07:00.578458 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:07:00 +0200 | |
| I, [2018-07-25T11:07:00.584601 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:07:00.584705 #865] INFO -- : Parameters: {"update_id"=>405765889, "message"=>{"message_id"=>57, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509620, "text"=>"OK"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:07:00.794507 #865] INFO -- : Completed 200 OK in 209ms (Views: 0.3ms | ActiveRecord: 35.9ms) | |
| I, [2018-07-25T11:07:01.073946 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392331) RUNNING | |
| I, [2018-07-25T11:07:01.110262 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:07:01.126019 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:07:01.130329 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392331) COMPLETED after 0.0561 | |
| I, [2018-07-25T11:07:01.135330 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392332) RUNNING | |
| I, [2018-07-25T11:07:01.165840 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:07:01.177922 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:07:01.181583 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392332) COMPLETED after 0.0461 | |
| I, [2018-07-25T11:07:01.185434 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392333) RUNNING | |
| I, [2018-07-25T11:07:01.644878 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223726" for 197.234.242.179 at 2018-07-25 11:07:01 +0200 | |
| I, [2018-07-25T11:07:01.653380 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:07:01.653470 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223726", "id"=>"17"} | |
| I, [2018-07-25T11:07:01.691065 #865] INFO -- : Completed 200 OK in 37ms (Views: 3.2ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T11:07:01.711609 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:07:01.777427 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:07:01.780709 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392333) COMPLETED after 0.5951 | |
| I, [2018-07-25T11:07:01.784108 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392334) RUNNING | |
| I, [2018-07-25T11:07:01.807542 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:07:01.818291 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:07:01.821524 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392334) COMPLETED after 0.0373 | |
| I, [2018-07-25T11:07:01.824572 #872] INFO -- : 2018-07-25T11:07:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392335) RUNNING | |
| I, [2018-07-25T11:07:01.956714 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223727" for 197.234.242.179 at 2018-07-25 11:07:01 +0200 | |
| I, [2018-07-25T11:07:02.018067 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:07:02.018142 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223727"} | |
| I, [2018-07-25T11:07:02.061938 #865] INFO -- : Completed 200 OK in 44ms (Views: 11.1ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:07:02.172185 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223725" for 197.234.242.179 at 2018-07-25 11:07:02 +0200 | |
| I, [2018-07-25T11:07:02.176502 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:07:02.176559 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223725", "id"=>"287"} | |
| I, [2018-07-25T11:07:02.204643 #865] INFO -- : Completed 200 OK in 28ms (Views: 4.8ms | ActiveRecord: 6.4ms) | |
| I, [2018-07-25T11:07:02.467336 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:07:02.505155 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223728" for 197.234.242.179 at 2018-07-25 11:07:02 +0200 | |
| I, [2018-07-25T11:07:02.509681 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:07:02.509737 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223728"} | |
| I, [2018-07-25T11:07:02.562950 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:07:02.566465 #872] INFO -- : 2018-07-25T11:07:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392335) COMPLETED after 0.7418 | |
| I, [2018-07-25T11:07:02.570087 #872] INFO -- : 2018-07-25T11:07:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392336) RUNNING | |
| I, [2018-07-25T11:07:02.600312 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:07:02.611857 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:07:02.614530 #872] INFO -- : 2018-07-25T11:07:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392336) COMPLETED after 0.0443 | |
| I, [2018-07-25T11:07:02.617915 #872] INFO -- : 2018-07-25T11:07:02+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392337) RUNNING | |
| I, [2018-07-25T11:07:02.621849 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223729" for 197.234.242.179 at 2018-07-25 11:07:02 +0200 | |
| I, [2018-07-25T11:07:02.628754 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:07:02.628826 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223729", "id"=>"287"} | |
| I, [2018-07-25T11:07:02.657290 #865] INFO -- : Completed 200 OK in 147ms (Views: 12.6ms | ActiveRecord: 7.9ms) | |
| I, [2018-07-25T11:07:02.678432 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:07:02.730876 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:07:02.737213 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:07:02.737288 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:07:02.737336 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:07:02.737516 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:07:02.737563 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:07:02.738168 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:07:02.738407 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T11:07:02.744920 #872] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T11:07:02.785238 #865] INFO -- : Completed 200 OK in 156ms (Views: 14.0ms | ActiveRecord: 52.1ms) | |
| I, [2018-07-25T11:07:03.251453 #872] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T11:07:03.952162 #865] INFO -- : Started GET "/" for 162.158.155.249 at 2018-07-25 11:07:03 +0200 | |
| I, [2018-07-25T11:07:03.956692 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:07:03.963327 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:07:03.963504 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:07:03.966543 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:07:04.439796 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:07:04 +0200 | |
| I, [2018-07-25T11:07:04.449416 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:07:04.449558 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:07:04.491907 #865] INFO -- : Completed 200 OK in 42ms (Views: 0.8ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:07:05.847727 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223730" for 197.234.242.179 at 2018-07-25 11:07:05 +0200 | |
| I, [2018-07-25T11:07:05.856421 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:07:05.856543 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223730"} | |
| I, [2018-07-25T11:07:05.908130 #865] INFO -- : Completed 200 OK in 51ms (Views: 9.5ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:07:06.942146 #865] INFO -- : Started GET "/" for 103.22.200.241 at 2018-07-25 11:07:06 +0200 | |
| I, [2018-07-25T11:07:06.947973 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:07:06.956494 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:07:06.956769 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:07:06.960885 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:07:08.026957 #872] INFO -- : 2018-07-25T11:07:08+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392337) COMPLETED after 5.4089 | |
| I, [2018-07-25T11:07:08.031589 #872] INFO -- : 2018-07-25T11:07:08+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392338) RUNNING | |
| I, [2018-07-25T11:07:08.061767 #872] INFO -- : 2018-07-25T11:07:08+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392338) COMPLETED after 0.0300 | |
| I, [2018-07-25T11:07:11.882380 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:07:11 +0200 | |
| I, [2018-07-25T11:07:11.887676 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:07:11.887801 #865] INFO -- : Parameters: {"update_id"=>405765890, "message"=>{"message_id"=>58, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509631, "text"=>"Perfect"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:07:11.900308 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:07:18.654026 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 11:07:18 +0200 | |
| I, [2018-07-25T11:07:18.659306 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:07:18.667787 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:07:18.667988 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:07:18.671567 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:07:25.595936 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:07:25.600148 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:25.904364 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:25.904515 #872] INFO -- : done | |
| E, [2018-07-25T11:07:26.223067 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: Fpy/KSD7GAN [HTTP 400]> | |
| E, [2018-07-25T11:07:26.223244 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:07:26.247467 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:26.524232 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:26.524346 #872] INFO -- : done | |
| I, [2018-07-25T11:07:26.548524 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:26.827968 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:26.828078 #872] INFO -- : done | |
| I, [2018-07-25T11:07:26.852121 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:27.128620 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:27.128738 #872] INFO -- : done | |
| I, [2018-07-25T11:07:34.608198 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:07:34 +0200 | |
| I, [2018-07-25T11:07:34.613845 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:07:34.613970 #865] INFO -- : Parameters: {"update_id"=>405765891, "message"=>{"message_id"=>59, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509654, "text"=>"Perfect"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:07:34.626129 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:07:42.526682 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:07:52.505234 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1058" for 197.234.242.179 at 2018-07-25 11:07:52 +0200 | |
| I, [2018-07-25T11:07:52.513362 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:07:52.513462 #865] INFO -- : Parameters: {"id"=>"1058"} | |
| I, [2018-07-25T11:07:52.534605 #865] INFO -- : Completed 200 OK in 21ms (Views: 0.3ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T11:07:53.322566 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1057" for 197.234.242.179 at 2018-07-25 11:07:53 +0200 | |
| I, [2018-07-25T11:07:53.331064 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:07:53.331174 #865] INFO -- : Parameters: {"id"=>"1057"} | |
| I, [2018-07-25T11:07:53.352519 #865] INFO -- : Completed 200 OK in 21ms (Views: 0.2ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:07:53.583283 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1056" for 197.234.242.179 at 2018-07-25 11:07:53 +0200 | |
| I, [2018-07-25T11:07:53.589845 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:07:53.589933 #865] INFO -- : Parameters: {"id"=>"1056"} | |
| I, [2018-07-25T11:07:53.608266 #865] INFO -- : Completed 200 OK in 18ms (Views: 0.2ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:07:54.386738 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1055" for 197.234.242.179 at 2018-07-25 11:07:54 +0200 | |
| I, [2018-07-25T11:07:54.400390 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:07:54.400499 #865] INFO -- : Parameters: {"id"=>"1055"} | |
| I, [2018-07-25T11:07:54.419703 #865] INFO -- : Completed 200 OK in 19ms (Views: 0.2ms | ActiveRecord: 8.3ms) | |
| I, [2018-07-25T11:07:55.202971 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1054" for 197.234.242.179 at 2018-07-25 11:07:55 +0200 | |
| I, [2018-07-25T11:07:55.211728 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:07:55.211828 #865] INFO -- : Parameters: {"id"=>"1054"} | |
| I, [2018-07-25T11:07:55.265790 #865] INFO -- : Completed 200 OK in 54ms (Views: 0.2ms | ActiveRecord: 21.9ms) | |
| I, [2018-07-25T11:07:57.159425 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:07:57.162316 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:57.427687 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:57.427820 #872] INFO -- : done | |
| I, [2018-07-25T11:07:57.454233 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:57.591559 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:07:57 +0200 | |
| I, [2018-07-25T11:07:57.600745 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:07:57.600867 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:07:57.646624 #865] INFO -- : Completed 200 OK in 46ms (Views: 1.0ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T11:07:57.740010 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:57.740129 #872] INFO -- : done | |
| I, [2018-07-25T11:07:57.745259 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223731" for 197.234.242.179 at 2018-07-25 11:07:57 +0200 | |
| I, [2018-07-25T11:07:57.753069 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:07:57.753156 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223731"} | |
| I, [2018-07-25T11:07:57.765909 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T11:07:57.769144 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:58.035922 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:58.036012 #872] INFO -- : done | |
| I, [2018-07-25T11:07:58.056569 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:07:58.327918 #872] INFO -- : - no message | |
| I, [2018-07-25T11:07:58.328029 #872] INFO -- : done | |
| I, [2018-07-25T11:08:10.493715 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 11:08:10 +0200 | |
| I, [2018-07-25T11:08:10.500663 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:08:10.509492 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:08:10.509710 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:08:10.513857 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:08:12.739229 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:08:12.749049 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:08:12.749174 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:08:12.749251 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:08:12.749320 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:08:12.749615 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:08:12.750567 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:08:19.423447 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 11:08:19 +0200 | |
| I, [2018-07-25T11:08:19.428610 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:08:19.436809 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:08:19.437031 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:08:19.441079 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.3ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:08:19.569887 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:08:19 +0200 | |
| I, [2018-07-25T11:08:19.575871 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:08:19.584704 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:08:19.584961 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:08:19.588964 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:08:22.650740 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:08:28.371971 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:08:28.376467 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:08:28.660465 #872] INFO -- : - no message | |
| I, [2018-07-25T11:08:28.660569 #872] INFO -- : done | |
| I, [2018-07-25T11:08:28.793588 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:08:29.071957 #872] INFO -- : - no message | |
| I, [2018-07-25T11:08:29.072066 #872] INFO -- : done | |
| I, [2018-07-25T11:08:29.095947 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:08:29.369288 #872] INFO -- : - no message | |
| I, [2018-07-25T11:08:29.369438 #872] INFO -- : done | |
| I, [2018-07-25T11:08:29.394794 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:08:29.664103 #872] INFO -- : - no message | |
| I, [2018-07-25T11:08:29.664208 #872] INFO -- : done | |
| I, [2018-07-25T11:08:42.618800 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:08:59.745266 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:08:59.749213 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:00.015698 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:00.015808 #872] INFO -- : done | |
| I, [2018-07-25T11:09:00.037502 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:00.316546 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:00.316671 #872] INFO -- : done | |
| I, [2018-07-25T11:09:00.338615 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:00.611948 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:00.612055 #872] INFO -- : done | |
| I, [2018-07-25T11:09:00.630952 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:00.895651 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:00.895759 #872] INFO -- : done | |
| I, [2018-07-25T11:09:05.311744 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:09:05 +0200 | |
| I, [2018-07-25T11:09:05.317696 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:09:05.344496 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:09:05.344792 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:09:05.350402 #865] INFO -- : Completed 200 OK in 32ms (Views: 3.5ms | ActiveRecord: 22.4ms) | |
| I, [2018-07-25T11:09:08.096824 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:09:08 +0200 | |
| I, [2018-07-25T11:09:08.102346 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:09:08.102472 #865] INFO -- : Parameters: {"update_id"=>405765892, "message"=>{"message_id"=>60, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509747, "text"=>"Perfect"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:09:08.115823 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:09:08.803196 #865] INFO -- : Started GET "/" for 103.22.200.211 at 2018-07-25 11:09:08 +0200 | |
| I, [2018-07-25T11:09:08.808289 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:09:08.815312 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:09:08.815502 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:09:08.819064 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:09:12.163068 #865] INFO -- : Started GET "/" for 141.101.107.181 at 2018-07-25 11:09:12 +0200 | |
| I, [2018-07-25T11:09:12.167028 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:09:12.175985 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:09:12.176219 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:09:12.179379 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.7ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:09:12.751171 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:09:12.759247 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:09:12.759431 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:09:12.759975 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:09:12.760072 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:09:12.760371 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:09:12.760591 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:09:30.955644 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:09:30.959501 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:31.223727 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:31.223829 #872] INFO -- : done | |
| I, [2018-07-25T11:09:31.257149 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:31.523775 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:31.523872 #872] INFO -- : done | |
| I, [2018-07-25T11:09:31.544035 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:31.808108 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:31.808203 #872] INFO -- : done | |
| I, [2018-07-25T11:09:31.878827 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:09:32.148054 #872] INFO -- : - no message | |
| I, [2018-07-25T11:09:32.148168 #872] INFO -- : done | |
| I, [2018-07-25T11:09:39.611874 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:09:39 +0200 | |
| I, [2018-07-25T11:09:39.618437 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:09:39.618554 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>false, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:09:39.707242 #865] INFO -- : Completed 200 OK in 89ms (Views: 0.4ms | ActiveRecord: 54.9ms) | |
| I, [2018-07-25T11:09:40.599271 #865] INFO -- : Started PUT "/api/v1/taskbar/393" for 197.234.242.179 at 2018-07-25 11:09:40 +0200 | |
| I, [2018-07-25T11:09:40.605682 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:09:40.605794 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:39.449Z", "id"=>"393"} | |
| I, [2018-07-25T11:09:40.659632 #865] INFO -- : Completed 200 OK in 54ms (Views: 1.5ms | ActiveRecord: 19.8ms) | |
| I, [2018-07-25T11:09:42.014617 #865] INFO -- : Started DELETE "/api/v1/taskbar/393" for 197.234.242.179 at 2018-07-25 11:09:42 +0200 | |
| I, [2018-07-25T11:09:42.021515 #865] INFO -- : Processing by TaskbarController#destroy as JSON | |
| I, [2018-07-25T11:09:42.021582 #865] INFO -- : Parameters: {"id"=>"393"} | |
| I, [2018-07-25T11:09:42.072211 #865] INFO -- : Completed 200 OK in 51ms (Views: 0.2ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:09:42.822313 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:09:42 +0200 | |
| I, [2018-07-25T11:09:42.832170 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:09:42.832267 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:09:42.893497 #865] INFO -- : Completed 200 OK in 61ms (Views: 1.0ms | ActiveRecord: 12.4ms) | |
| I, [2018-07-25T11:10:02.224593 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:10:02.228728 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:02.711809 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:02.711916 #872] INFO -- : done | |
| I, [2018-07-25T11:10:02.749419 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:10:02 +0200 | |
| I, [2018-07-25T11:10:02.755874 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:10:02.789881 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:02.803447 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:10:02.803608 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:10:02.806831 #865] INFO -- : Completed 200 OK in 23ms (Views: 2.0ms | ActiveRecord: 14.3ms) | |
| I, [2018-07-25T11:10:03.162544 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:03.162646 #872] INFO -- : done | |
| I, [2018-07-25T11:10:03.186266 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:03.727849 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:03.727957 #872] INFO -- : done | |
| I, [2018-07-25T11:10:03.798275 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:04.255571 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:04.255676 #872] INFO -- : done | |
| I, [2018-07-25T11:10:09.775174 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 11:10:09 +0200 | |
| I, [2018-07-25T11:10:09.783563 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:10:09.790687 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:10:09.791133 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.3ms) | |
| I, [2018-07-25T11:10:09.794615 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.2ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:10:12.762232 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:10:12.773670 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:10:12.773861 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:10:12.774474 #872] INFO -- : Started job thread for 'Import Jobs' (ImportJob.start_registered)... | |
| I, [2018-07-25T11:10:12.782928 #872] INFO -- : execute ImportJob.start_registered (try_count 0)... | |
| I, [2018-07-25T11:10:12.791126 #872] INFO -- : ...stopped thread for 'ImportJob.start_registered' | |
| I, [2018-07-25T11:10:13.092721 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:10:13 +0200 | |
| I, [2018-07-25T11:10:13.103967 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:10:13.112044 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:10:13.112224 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:10:13.116778 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.8ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:10:22.774930 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:10:22.775252 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:10:22.775353 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:10:22.775570 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:10:34.288186 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:10:34.291760 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:34.555769 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:34.555887 #872] INFO -- : done | |
| I, [2018-07-25T11:10:34.579852 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:34.851804 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:34.851950 #872] INFO -- : done | |
| I, [2018-07-25T11:10:34.875262 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:35.156035 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:35.156140 #872] INFO -- : done | |
| I, [2018-07-25T11:10:35.174955 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:10:35.443590 #872] INFO -- : - no message | |
| I, [2018-07-25T11:10:35.443702 #872] INFO -- : done | |
| I, [2018-07-25T11:10:56.978751 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:10:56 +0200 | |
| I, [2018-07-25T11:10:56.987831 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:10:56.988003 #865] INFO -- : Parameters: {"update_id"=>405765893, "message"=>{"message_id"=>61, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509856, "text"=>"V"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:10:57.003196 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.2ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:11:05.476804 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:11:05.481217 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:05.811604 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:05.811694 #872] INFO -- : done | |
| I, [2018-07-25T11:11:05.830906 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:06.127329 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:06.127426 #872] INFO -- : done | |
| I, [2018-07-25T11:11:06.143353 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:06.443610 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:06.443745 #872] INFO -- : done | |
| I, [2018-07-25T11:11:06.471432 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:06.668413 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:11:06 +0200 | |
| I, [2018-07-25T11:11:06.677572 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:11:06.684765 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:11:06.684986 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:11:06.688694 #865] INFO -- : Completed 200 OK in 11ms (Views: 3.0ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:11:06.787715 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:06.787793 #872] INFO -- : done | |
| I, [2018-07-25T11:11:10.367339 #865] INFO -- : Started GET "/" for 141.101.107.181 at 2018-07-25 11:11:10 +0200 | |
| I, [2018-07-25T11:11:10.372246 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:11:10.378748 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:11:10.378944 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:11:10.382756 #865] INFO -- : Completed 200 OK in 10ms (Views: 2.4ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:11:15.158707 #865] INFO -- : Started GET "/" for 103.22.200.211 at 2018-07-25 11:11:15 +0200 | |
| I, [2018-07-25T11:11:15.165415 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:11:15.173293 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:11:15.173462 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:11:15.177433 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:11:18.324225 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:11:18 +0200 | |
| I, [2018-07-25T11:11:18.334594 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:11:18.334766 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"please reply\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"57.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:07:00.710Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:11:18.871519 #865] INFO -- : Completed 200 OK in 537ms (Views: 16.1ms | ActiveRecord: 89.8ms) | |
| I, [2018-07-25T11:11:19.283739 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:11:19 +0200 | |
| I, [2018-07-25T11:11:19.292397 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:11:19.292600 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"please reply\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"57.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:11:19.356681 #865] INFO -- : Completed 200 OK in 64ms (Views: 0.7ms | ActiveRecord: 7.9ms) | |
| I, [2018-07-25T11:11:19.659323 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223732" for 197.234.242.179 at 2018-07-25 11:11:19 +0200 | |
| I, [2018-07-25T11:11:19.667995 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:11:19.668110 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223732"} | |
| I, [2018-07-25T11:11:19.728504 #865] INFO -- : Completed 200 OK in 60ms (Views: 15.8ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T11:11:19.812095 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:11:19 +0200 | |
| I, [2018-07-25T11:11:19.820901 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:11:19.820993 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:11:19.835436 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T11:11:22.032753 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:11:22 +0200 | |
| I, [2018-07-25T11:11:22.040362 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:11:22.040478 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:11:22.079814 #865] INFO -- : Completed 200 OK in 39ms (Views: 0.5ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T11:11:22.776906 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:11:22.786190 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:11:22.786678 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:11:22.786772 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:11:22.786976 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:11:22.787059 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:11:22.787254 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:11:24.172012 #872] INFO -- : 2018-07-25T11:11:24+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392339) RUNNING | |
| I, [2018-07-25T11:11:24.216378 #872] INFO -- : 2018-07-25T11:11:24+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392339) COMPLETED after 0.0442 | |
| I, [2018-07-25T11:11:24.220146 #872] INFO -- : 2018-07-25T11:11:24+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392340) RUNNING | |
| I, [2018-07-25T11:11:24.919696 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:11:25.025164 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:11:25.029088 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392340) COMPLETED after 0.8088 | |
| I, [2018-07-25T11:11:25.033600 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392341) RUNNING | |
| I, [2018-07-25T11:11:25.069883 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:11:25.083103 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:11:25.086194 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392341) COMPLETED after 0.0524 | |
| I, [2018-07-25T11:11:25.090139 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392342) RUNNING | |
| I, [2018-07-25T11:11:25.779281 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:11:25.880604 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:11:25.884684 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392342) COMPLETED after 0.7944 | |
| I, [2018-07-25T11:11:25.889141 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392343) RUNNING | |
| I, [2018-07-25T11:11:25.918652 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:11:25.931317 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:11:25.934923 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392343) COMPLETED after 0.0456 | |
| I, [2018-07-25T11:11:25.938883 #872] INFO -- : 2018-07-25T11:11:25+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392344) RUNNING | |
| I, [2018-07-25T11:11:26.253615 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:11:26.256369 #872] INFO -- : 2018-07-25T11:11:26+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392344) COMPLETED after 0.3173 | |
| I, [2018-07-25T11:11:26.259972 #872] INFO -- : 2018-07-25T11:11:26+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392345) RUNNING | |
| I, [2018-07-25T11:11:26.288429 #872] INFO -- : 2018-07-25T11:11:26+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392345) COMPLETED after 0.0283 | |
| I, [2018-07-25T11:11:26.292671 #872] INFO -- : 2018-07-25T11:11:26+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392346) RUNNING | |
| I, [2018-07-25T11:11:26.397765 #872] INFO -- : 2018-07-25T11:11:26+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392346) COMPLETED after 0.1049 | |
| I, [2018-07-25T11:11:27.871812 #865] INFO -- : Started GET "/api/v1/ticket_articles/1046?full=true&_=1532508223733" for 197.234.242.179 at 2018-07-25 11:11:27 +0200 | |
| I, [2018-07-25T11:11:27.879425 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:11:27.879532 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223733", "id"=>"1046"} | |
| I, [2018-07-25T11:11:27.917808 #865] INFO -- : Completed 200 OK in 38ms (Views: 6.5ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:11:31.427893 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:11:31 +0200 | |
| I, [2018-07-25T11:11:31.432944 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:11:31.433059 #865] INFO -- : Parameters: {"update_id"=>405765894, "message"=>{"message_id"=>63, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509891, "text"=>"OK"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:11:31.444823 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:11:36.816148 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:11:36.821337 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:37.099699 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:37.099822 #872] INFO -- : done | |
| I, [2018-07-25T11:11:37.125674 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:37.391856 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:37.391961 #872] INFO -- : done | |
| I, [2018-07-25T11:11:37.411758 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:37.688421 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:37.688541 #872] INFO -- : done | |
| I, [2018-07-25T11:11:37.720232 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:11:37.992932 #872] INFO -- : - no message | |
| I, [2018-07-25T11:11:37.993060 #872] INFO -- : done | |
| I, [2018-07-25T11:11:42.630464 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:11:58.207065 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:11:58 +0200 | |
| I, [2018-07-25T11:11:58.212668 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:11:58.212796 #865] INFO -- : Parameters: {"update_id"=>405765895, "message"=>{"message_id"=>64, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509918, "text"=>"I will"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:11:58.227148 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:12:04.573294 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 11:12:04 +0200 | |
| I, [2018-07-25T11:12:04.578098 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:12:04.586692 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:12:04.586909 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:12:04.590814 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.3ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:12:08.042702 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:12:08.047648 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:08.320345 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:08.320494 #872] INFO -- : done | |
| I, [2018-07-25T11:12:08.344626 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:08.616471 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:08.616574 #872] INFO -- : done | |
| I, [2018-07-25T11:12:08.750402 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:08.907861 #865] INFO -- : Started GET "/" for 103.22.200.211 at 2018-07-25 11:12:08 +0200 | |
| I, [2018-07-25T11:12:08.911437 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:12:08.918102 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:12:08.918274 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:12:08.921129 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.5ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:12:09.020074 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:09.020188 #872] INFO -- : done | |
| I, [2018-07-25T11:12:09.038994 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:09.307616 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:09.307741 #872] INFO -- : done | |
| I, [2018-07-25T11:12:11.675988 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 11:12:11 +0200 | |
| I, [2018-07-25T11:12:11.679915 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:12:11.685668 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:12:11.685816 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:12:11.688827 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.7ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:12:22.788528 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:12:22.798893 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:12:22.799032 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:12:22.799109 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:12:22.799449 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:12:22.799627 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:12:22.799801 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:12:29.719667 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 11:12:29 +0200 | |
| I, [2018-07-25T11:12:29.725504 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:12:29.725624 #865] INFO -- : Parameters: {"update_id"=>405765896, "message"=>{"message_id"=>65, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509949, "text"=>"Did you get this"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:12:29.740313 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:12:39.346103 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:12:39.350966 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:39.619657 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:39.619789 #872] INFO -- : done | |
| E, [2018-07-25T11:12:39.954399 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: DNPcQ3BoBVJ [HTTP 400]> | |
| E, [2018-07-25T11:12:39.954573 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:12:39.972731 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:40.243865 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:40.243991 #872] INFO -- : done | |
| I, [2018-07-25T11:12:40.268292 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:40.543973 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:40.544100 #872] INFO -- : done | |
| I, [2018-07-25T11:12:40.569193 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:12:40.845998 #872] INFO -- : - no message | |
| I, [2018-07-25T11:12:40.846247 #872] INFO -- : done | |
| I, [2018-07-25T11:12:42.541008 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:13:07.136276 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 11:13:07 +0200 | |
| I, [2018-07-25T11:13:07.141372 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:13:07.148477 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:13:07.148685 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:13:07.152260 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.3ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:13:07.903058 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:13:07 +0200 | |
| I, [2018-07-25T11:13:07.908527 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:13:07.916180 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:13:07.916360 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:13:07.919860 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:13:10.882292 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:13:10.886820 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:11.156331 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:11.156481 #872] INFO -- : done | |
| I, [2018-07-25T11:13:11.181487 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:11.456303 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:11.456456 #872] INFO -- : done | |
| I, [2018-07-25T11:13:11.484249 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:11.768410 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:11.768537 #872] INFO -- : done | |
| I, [2018-07-25T11:13:11.794780 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:12.064913 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:12.065036 #872] INFO -- : done | |
| I, [2018-07-25T11:13:16.511514 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 11:13:16 +0200 | |
| I, [2018-07-25T11:13:16.516894 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:13:16.525148 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:13:16.525362 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:13:16.529130 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:13:22.663893 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:13:22.801021 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:13:22.811567 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:13:22.811746 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:13:22.811843 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:13:22.811928 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:13:22.812367 #872] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)... | |
| I, [2018-07-25T11:13:22.820076 #872] INFO -- : execute Ticket.process_pending (try_count 0)... | |
| I, [2018-07-25T11:13:22.836992 #872] INFO -- : ...stopped thread for 'Ticket.process_pending' | |
| I, [2018-07-25T11:13:32.812838 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:13:32.813952 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:13:42.101032 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:13:42.105095 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:42.527972 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:42.528070 #872] INFO -- : done | |
| I, [2018-07-25T11:13:42.546479 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:42.828687 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:42.828798 #872] INFO -- : done | |
| I, [2018-07-25T11:13:42.847466 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:43.112254 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:43.112355 #872] INFO -- : done | |
| I, [2018-07-25T11:13:43.135172 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:13:43.412140 #872] INFO -- : - no message | |
| I, [2018-07-25T11:13:43.412245 #872] INFO -- : done | |
| I, [2018-07-25T11:14:02.775056 #865] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 11:14:02 +0200 | |
| I, [2018-07-25T11:14:02.780793 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:14:02.787418 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:14:02.787641 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:14:02.790767 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.9ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T11:14:07.123850 #865] INFO -- : Started GET "/" for 103.22.200.169 at 2018-07-25 11:14:07 +0200 | |
| I, [2018-07-25T11:14:07.129621 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:14:07.138442 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:14:07.138655 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:14:07.142974 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:14:13.443348 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:14:13.446780 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:13.752288 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:13.752435 #872] INFO -- : done | |
| I, [2018-07-25T11:14:13.790964 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:14.068278 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:14.068412 #872] INFO -- : done | |
| I, [2018-07-25T11:14:14.088401 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:14.376248 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:14.376362 #872] INFO -- : done | |
| I, [2018-07-25T11:14:14.398100 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:14.683936 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:14.684069 #872] INFO -- : done | |
| I, [2018-07-25T11:14:16.490827 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 11:14:16 +0200 | |
| I, [2018-07-25T11:14:16.494578 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:14:16.500954 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:14:16.501091 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:14:16.504186 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.6ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:14:32.814674 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:14:32.824000 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:14:32.824341 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:14:32.824430 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:14:32.824507 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:14:32.824809 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:14:32.825662 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:14:38.147238 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.147 at 2018-07-25 11:14:38 +0200 | |
| I, [2018-07-25T11:14:38.152927 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:14:38.153065 #865] INFO -- : Parameters: {"update_id"=>405765897, "message"=>{"message_id"=>66, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510078, "text"=>"I'm trying"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:14:38.335591 #865] INFO -- : Completed 200 OK in 182ms (Views: 0.2ms | ActiveRecord: 43.7ms) | |
| I, [2018-07-25T11:14:38.512490 #872] INFO -- : 2018-07-25T11:14:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392347) RUNNING | |
| I, [2018-07-25T11:14:38.550497 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:14:38.565544 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:14:38.569275 #872] INFO -- : 2018-07-25T11:14:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392347) COMPLETED after 0.0566 | |
| I, [2018-07-25T11:14:38.573641 #872] INFO -- : 2018-07-25T11:14:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392348) RUNNING | |
| I, [2018-07-25T11:14:38.610887 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:14:38.623478 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:14:38.626967 #872] INFO -- : 2018-07-25T11:14:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392348) COMPLETED after 0.0532 | |
| I, [2018-07-25T11:14:38.630885 #872] INFO -- : 2018-07-25T11:14:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392349) RUNNING | |
| I, [2018-07-25T11:14:39.297434 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:14:39.382096 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:14:39.385626 #872] INFO -- : 2018-07-25T11:14:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392349) COMPLETED after 0.7546 | |
| I, [2018-07-25T11:14:39.390458 #872] INFO -- : 2018-07-25T11:14:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392350) RUNNING | |
| I, [2018-07-25T11:14:39.426389 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:14:39.444949 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:14:39.448594 #872] INFO -- : 2018-07-25T11:14:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392350) COMPLETED after 0.0580 | |
| I, [2018-07-25T11:14:39.453018 #872] INFO -- : 2018-07-25T11:14:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392351) RUNNING | |
| I, [2018-07-25T11:14:39.843706 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223734" for 197.234.242.179 at 2018-07-25 11:14:39 +0200 | |
| I, [2018-07-25T11:14:39.850661 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:14:39.850751 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223734", "id"=>"287"} | |
| I, [2018-07-25T11:14:39.869221 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223735" for 197.234.242.179 at 2018-07-25 11:14:39 +0200 | |
| I, [2018-07-25T11:14:39.882833 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:14:39.882925 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223735", "id"=>"17"} | |
| I, [2018-07-25T11:14:39.928956 #865] INFO -- : Completed 200 OK in 46ms (Views: 3.3ms | ActiveRecord: 13.2ms) | |
| I, [2018-07-25T11:14:39.951660 #865] INFO -- : Completed 200 OK in 101ms (Views: 14.1ms | ActiveRecord: 19.2ms) | |
| I, [2018-07-25T11:14:40.010474 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:14:40.188420 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223736" for 197.234.242.179 at 2018-07-25 11:14:40 +0200 | |
| I, [2018-07-25T11:14:40.196536 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:14:40.198815 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:14:40.198920 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223736", "id"=>"287"} | |
| I, [2018-07-25T11:14:40.200412 #872] INFO -- : 2018-07-25T11:14:40+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392351) COMPLETED after 0.7472 | |
| I, [2018-07-25T11:14:40.201027 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223737" for 197.234.242.179 at 2018-07-25 11:14:40 +0200 | |
| I, [2018-07-25T11:14:40.204737 #872] INFO -- : 2018-07-25T11:14:40+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392352) RUNNING | |
| I, [2018-07-25T11:14:40.214885 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:14:40.214965 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223737"} | |
| I, [2018-07-25T11:14:40.243933 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:14:40.256685 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:14:40.259929 #872] INFO -- : 2018-07-25T11:14:40+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392352) COMPLETED after 0.0550 | |
| I, [2018-07-25T11:14:40.264579 #872] INFO -- : 2018-07-25T11:14:40+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392353) RUNNING | |
| I, [2018-07-25T11:14:40.380896 #865] INFO -- : Completed 200 OK in 166ms (Views: 79.7ms | ActiveRecord: 18.6ms) | |
| I, [2018-07-25T11:14:40.525626 #865] INFO -- : Completed 200 OK in 327ms (Views: 22.4ms | ActiveRecord: 164.0ms) | |
| I, [2018-07-25T11:14:40.593566 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:14:42.640773 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:14:42.798240 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:14:42 +0200 | |
| I, [2018-07-25T11:14:42.806931 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:14:42.807057 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:14:42.979427 #865] INFO -- : Completed 200 OK in 172ms (Views: 0.7ms | ActiveRecord: 7.3ms) | |
| I, [2018-07-25T11:14:43.229540 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223738" for 197.234.242.179 at 2018-07-25 11:14:43 +0200 | |
| I, [2018-07-25T11:14:43.235193 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:14:43.235261 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223738"} | |
| I, [2018-07-25T11:14:43.265762 #865] INFO -- : Completed 200 OK in 30ms (Views: 6.8ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:14:44.716414 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:14:44.720866 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:45.014652 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:45.014785 #872] INFO -- : done | |
| I, [2018-07-25T11:14:45.036946 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:45.086595 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223739" for 197.234.242.179 at 2018-07-25 11:14:45 +0200 | |
| I, [2018-07-25T11:14:45.094619 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:14:45.094729 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223739", "id"=>"287"} | |
| I, [2018-07-25T11:14:45.283885 #865] INFO -- : Completed 200 OK in 189ms (Views: 21.8ms | ActiveRecord: 38.2ms) | |
| I, [2018-07-25T11:14:45.322671 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:45.322801 #872] INFO -- : done | |
| I, [2018-07-25T11:14:45.343049 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:45.607961 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:45.608080 #872] INFO -- : done | |
| I, [2018-07-25T11:14:45.626493 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:14:45.911539 #872] INFO -- : 2018-07-25T11:14:45+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392353) COMPLETED after 5.6468 | |
| I, [2018-07-25T11:14:45.913089 #872] INFO -- : - no message | |
| I, [2018-07-25T11:14:45.913159 #872] INFO -- : done | |
| I, [2018-07-25T11:14:45.921946 #872] INFO -- : 2018-07-25T11:14:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392354) RUNNING | |
| I, [2018-07-25T11:14:45.965679 #872] INFO -- : 2018-07-25T11:14:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392354) COMPLETED after 0.0436 | |
| I, [2018-07-25T11:14:51.620493 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:14:51 +0200 | |
| I, [2018-07-25T11:14:51.628640 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:14:51.628814 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"66.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:14:51.675028 #865] INFO -- : Completed 200 OK in 46ms (Views: 0.6ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:14:53.687105 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:14:53 +0200 | |
| I, [2018-07-25T11:14:53.695789 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:14:53.695936 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"I wonder what \n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"66.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:14:53.746867 #865] INFO -- : Completed 200 OK in 51ms (Views: 0.7ms | ActiveRecord: 7.8ms) | |
| I, [2018-07-25T11:14:56.145377 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:14:56 +0200 | |
| I, [2018-07-25T11:14:56.152623 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:14:56.152739 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"I wonder what the problem might be?\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"66.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:14:56.164498 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:14:56 +0200 | |
| I, [2018-07-25T11:14:56.191460 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:14:56.191626 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"I wonder what the problem might be?\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"66.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:14:38.263Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:14:56.218489 #865] INFO -- : Completed 200 OK in 66ms (Views: 0.7ms | ActiveRecord: 16.8ms) | |
| I, [2018-07-25T11:14:56.634796 #865] INFO -- : Completed 200 OK in 443ms (Views: 16.7ms | ActiveRecord: 97.0ms) | |
| I, [2018-07-25T11:14:56.885000 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223740" for 197.234.242.179 at 2018-07-25 11:14:56 +0200 | |
| I, [2018-07-25T11:14:56.892310 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:14:56.892398 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223740"} | |
| I, [2018-07-25T11:14:56.974603 #865] INFO -- : Completed 200 OK in 82ms (Views: 31.8ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T11:14:57.547593 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:14:57 +0200 | |
| I, [2018-07-25T11:14:57.559623 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:14:57.559733 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:14:57.579341 #865] INFO -- : Completed 200 OK in 19ms (Views: 0.3ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:14:59.927832 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:14:59 +0200 | |
| I, [2018-07-25T11:14:59.940324 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:14:59.940472 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:15:00.006252 #865] INFO -- : Completed 200 OK in 65ms (Views: 0.7ms | ActiveRecord: 7.5ms) | |
| I, [2018-07-25T11:15:01.981075 #872] INFO -- : 2018-07-25T11:15:01+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392355) RUNNING | |
| I, [2018-07-25T11:15:02.588728 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:15:02.665594 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:15:02.668449 #872] INFO -- : 2018-07-25T11:15:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392355) COMPLETED after 0.6872 | |
| I, [2018-07-25T11:15:02.671473 #872] INFO -- : 2018-07-25T11:15:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392356) RUNNING | |
| I, [2018-07-25T11:15:02.695241 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:15:02.705657 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:15:02.708591 #872] INFO -- : 2018-07-25T11:15:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392356) COMPLETED after 0.0370 | |
| I, [2018-07-25T11:15:02.711538 #872] INFO -- : 2018-07-25T11:15:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392357) RUNNING | |
| I, [2018-07-25T11:15:03.219877 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:15:03.404288 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:15:03.407264 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392357) COMPLETED after 0.6956 | |
| I, [2018-07-25T11:15:03.410732 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392358) RUNNING | |
| I, [2018-07-25T11:15:03.437331 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:15:03.448323 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:15:03.450888 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392358) COMPLETED after 0.0400 | |
| I, [2018-07-25T11:15:03.454275 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392359) RUNNING | |
| I, [2018-07-25T11:15:03.813780 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:15:03.816768 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392359) COMPLETED after 0.3624 | |
| I, [2018-07-25T11:15:03.820124 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392360) RUNNING | |
| I, [2018-07-25T11:15:03.849125 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392360) COMPLETED after 0.0289 | |
| I, [2018-07-25T11:15:03.852899 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392361) RUNNING | |
| I, [2018-07-25T11:15:03.924491 #872] INFO -- : 2018-07-25T11:15:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392361) COMPLETED after 0.0715 | |
| I, [2018-07-25T11:15:04.968710 #865] INFO -- : Started GET "/api/v1/ticket_articles/1048?full=true&_=1532508223741" for 197.234.242.179 at 2018-07-25 11:15:04 +0200 | |
| I, [2018-07-25T11:15:04.978900 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:15:04.979564 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223741", "id"=>"1048"} | |
| I, [2018-07-25T11:15:05.072920 #865] INFO -- : Completed 200 OK in 93ms (Views: 8.0ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:15:08.084851 #865] INFO -- : Started GET "/" for 162.158.155.93 at 2018-07-25 11:15:08 +0200 | |
| I, [2018-07-25T11:15:08.089689 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:15:08.097872 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:15:08.098125 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:15:08.101863 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:15:12.652691 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.147 at 2018-07-25 11:15:12 +0200 | |
| I, [2018-07-25T11:15:12.658547 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:15:12.658668 #865] INFO -- : Parameters: {"update_id"=>405765898, "message"=>{"message_id"=>68, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510112, "text"=>"Let's see"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:15:12.669892 #865] INFO -- : Completed 200 OK in 11ms (Views: 0.2ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T11:15:15.973747 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:15:15.978515 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:16.252873 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:16.253024 #872] INFO -- : done | |
| I, [2018-07-25T11:15:16.278009 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:16.476322 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:15:16 +0200 | |
| I, [2018-07-25T11:15:16.481452 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:15:16.489570 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:15:16.489782 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:15:16.493611 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:15:16.580370 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:16.580507 #872] INFO -- : done | |
| I, [2018-07-25T11:15:16.604910 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:16.888074 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:16.888192 #872] INFO -- : done | |
| I, [2018-07-25T11:15:16.910314 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:17.188778 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:17.188898 #872] INFO -- : done | |
| I, [2018-07-25T11:15:21.212904 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 11:15:21 +0200 | |
| I, [2018-07-25T11:15:21.218512 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:15:21.226747 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:15:21.226994 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:15:21.231184 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:15:32.826337 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:15:32.835275 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:15:32.835369 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:15:32.835441 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:15:32.835492 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:15:32.835539 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:15:32.836290 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:15:41.194121 #865] INFO -- : Started PUT "/api/v1/online_notifications/1059" for 197.234.242.179 at 2018-07-25 11:15:41 +0200 | |
| I, [2018-07-25T11:15:41.201906 #865] INFO -- : Processing by OnlineNotificationsController#update as JSON | |
| I, [2018-07-25T11:15:41.202000 #865] INFO -- : Parameters: {"seen"=>true, "id"=>"1059"} | |
| I, [2018-07-25T11:15:41.228487 #865] INFO -- : Completed 200 OK in 26ms (Views: 0.5ms | ActiveRecord: 7.5ms) | |
| I, [2018-07-25T11:15:43.919110 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223742" for 197.234.242.179 at 2018-07-25 11:15:43 +0200 | |
| I, [2018-07-25T11:15:43.927446 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:15:43.927555 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223742"} | |
| I, [2018-07-25T11:15:43.969431 #865] INFO -- : Completed 200 OK in 42ms (Views: 7.8ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:15:44.285602 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1059" for 197.234.242.179 at 2018-07-25 11:15:44 +0200 | |
| I, [2018-07-25T11:15:44.294223 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:15:44.294322 #865] INFO -- : Parameters: {"id"=>"1059"} | |
| I, [2018-07-25T11:15:44.430443 #865] INFO -- : Completed 200 OK in 136ms (Views: 0.2ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:15:47.222728 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:15:47.226840 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:47.503947 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:47.504073 #872] INFO -- : done | |
| I, [2018-07-25T11:15:47.527442 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:47.617717 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223743" for 197.234.242.179 at 2018-07-25 11:15:47 +0200 | |
| I, [2018-07-25T11:15:47.626527 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:15:47.626644 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223743"} | |
| I, [2018-07-25T11:15:47.640991 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:15:47.824391 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:47.824551 #872] INFO -- : done | |
| I, [2018-07-25T11:15:47.853736 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:48.148548 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:48.148660 #872] INFO -- : done | |
| I, [2018-07-25T11:15:48.178812 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:15:48.471663 #872] INFO -- : - no message | |
| I, [2018-07-25T11:15:48.471771 #872] INFO -- : done | |
| I, [2018-07-25T11:16:04.180570 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 11:16:04 +0200 | |
| I, [2018-07-25T11:16:04.185006 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:16:04.192413 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:16:04.192626 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:16:04.196325 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.3ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:16:11.376134 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 11:16:11 +0200 | |
| I, [2018-07-25T11:16:11.380488 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:16:11.388607 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:16:11.388769 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:16:11.391266 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.4ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:16:12.145014 #865] INFO -- : Started GET "/" for 141.101.98.107 at 2018-07-25 11:16:12 +0200 | |
| I, [2018-07-25T11:16:12.150172 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:16:12.158332 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:16:12.158530 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:16:12.162465 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:16:18.500673 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:16:19.097111 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:19.392606 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:19.392767 #872] INFO -- : done | |
| I, [2018-07-25T11:16:19.417401 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:19.688505 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:19.688646 #872] INFO -- : done | |
| I, [2018-07-25T11:16:19.712294 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:20.000074 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:20.000195 #872] INFO -- : done | |
| I, [2018-07-25T11:16:20.020785 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:20.300339 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:20.300425 #872] INFO -- : done | |
| I, [2018-07-25T11:16:32.836865 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:16:32.846748 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:16:32.846880 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:16:32.846968 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:16:32.847045 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:16:32.847120 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:16:32.847596 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T11:16:32.855129 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T11:16:32.863559 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T11:16:42.849094 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:16:50.340350 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:16:50.345056 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:50.624295 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:50.624449 #872] INFO -- : done | |
| I, [2018-07-25T11:16:50.648622 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:50.780141 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.210 at 2018-07-25 11:16:50 +0200 | |
| I, [2018-07-25T11:16:50.786347 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:16:50.786487 #865] INFO -- : Parameters: {"update_id"=>405765899, "message"=>{"message_id"=>69, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510210, "text"=>"We cab try again"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:16:50.924270 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:50.924379 #872] INFO -- : done | |
| I, [2018-07-25T11:16:50.948141 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:50.985110 #865] INFO -- : Completed 200 OK in 198ms (Views: 0.3ms | ActiveRecord: 44.0ms) | |
| I, [2018-07-25T11:16:51.220215 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:51.220328 #872] INFO -- : done | |
| I, [2018-07-25T11:16:51.242529 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:16:51.512195 #872] INFO -- : - no message | |
| I, [2018-07-25T11:16:51.512375 #872] INFO -- : done | |
| I, [2018-07-25T11:16:52.502365 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223745" for 197.234.242.179 at 2018-07-25 11:16:52 +0200 | |
| I, [2018-07-25T11:16:52.510926 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:16:52.511053 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223745", "id"=>"17"} | |
| I, [2018-07-25T11:16:52.526528 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223744" for 197.234.242.179 at 2018-07-25 11:16:52 +0200 | |
| I, [2018-07-25T11:16:52.538610 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:16:52.541105 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223744", "id"=>"287"} | |
| I, [2018-07-25T11:16:52.562004 #865] INFO -- : Completed 200 OK in 51ms (Views: 2.0ms | ActiveRecord: 22.2ms) | |
| I, [2018-07-25T11:16:52.595326 #865] INFO -- : Completed 200 OK in 54ms (Views: 7.7ms | ActiveRecord: 12.4ms) | |
| I, [2018-07-25T11:16:52.916824 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223746" for 197.234.242.179 at 2018-07-25 11:16:52 +0200 | |
| I, [2018-07-25T11:16:52.923878 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:16:52.923967 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223746", "id"=>"287"} | |
| I, [2018-07-25T11:16:53.071777 #865] INFO -- : Completed 200 OK in 148ms (Views: 15.0ms | ActiveRecord: 35.6ms) | |
| I, [2018-07-25T11:16:53.362883 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223747" for 197.234.242.179 at 2018-07-25 11:16:53 +0200 | |
| I, [2018-07-25T11:16:53.368014 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:16:53.368081 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223747"} | |
| I, [2018-07-25T11:16:53.419109 #865] INFO -- : Completed 200 OK in 51ms (Views: 15.8ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:16:55.862763 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:16:55 +0200 | |
| I, [2018-07-25T11:16:55.869745 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:16:55.869844 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:16:55.903704 #865] INFO -- : Completed 200 OK in 34ms (Views: 0.4ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:16:55.977932 #872] INFO -- : 2018-07-25T11:16:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392362) RUNNING | |
| I, [2018-07-25T11:16:56.018613 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:16:56.032042 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:16:56.035891 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392362) COMPLETED after 0.0578 | |
| I, [2018-07-25T11:16:56.039978 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392363) RUNNING | |
| I, [2018-07-25T11:16:56.066273 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:16:56.077961 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:16:56.081450 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392363) COMPLETED after 0.0413 | |
| I, [2018-07-25T11:16:56.085605 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392364) RUNNING | |
| I, [2018-07-25T11:16:56.799501 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:16:56.904710 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:16:56.915017 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392364) COMPLETED after 0.8291 | |
| I, [2018-07-25T11:16:56.920427 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392365) RUNNING | |
| I, [2018-07-25T11:16:56.957360 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:16:56.971837 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:16:56.974817 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392365) COMPLETED after 0.0542 | |
| I, [2018-07-25T11:16:56.977995 #872] INFO -- : 2018-07-25T11:16:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392366) RUNNING | |
| I, [2018-07-25T11:16:57.567676 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:16:57.641715 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:16:57.644669 #872] INFO -- : 2018-07-25T11:16:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392366) COMPLETED after 0.6665 | |
| I, [2018-07-25T11:16:57.648302 #872] INFO -- : 2018-07-25T11:16:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392367) RUNNING | |
| I, [2018-07-25T11:16:57.787814 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:16:57.800781 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:16:57.803949 #872] INFO -- : 2018-07-25T11:16:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392367) COMPLETED after 0.1555 | |
| I, [2018-07-25T11:16:57.807931 #872] INFO -- : 2018-07-25T11:16:57+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392368) RUNNING | |
| I, [2018-07-25T11:16:58.128858 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:16:58.550834 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.210 at 2018-07-25 11:16:58 +0200 | |
| I, [2018-07-25T11:16:58.556864 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:16:58.556990 #865] INFO -- : Parameters: {"update_id"=>405765900, "message"=>{"message_id"=>70, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510218, "text"=>"And again"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:16:58.746808 #865] INFO -- : Completed 200 OK in 190ms (Views: 0.2ms | ActiveRecord: 42.6ms) | |
| I, [2018-07-25T11:16:59.992795 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223750" for 197.234.242.179 at 2018-07-25 11:16:59 +0200 | |
| I, [2018-07-25T11:17:00.003316 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:17:00.003498 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223750", "id"=>"287"} | |
| I, [2018-07-25T11:17:00.119489 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223748" for 197.234.242.179 at 2018-07-25 11:17:00 +0200 | |
| I, [2018-07-25T11:17:00.128714 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:17:00.129146 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223748", "id"=>"287"} | |
| I, [2018-07-25T11:17:00.149161 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223749" for 197.234.242.179 at 2018-07-25 11:17:00 +0200 | |
| I, [2018-07-25T11:17:00.163930 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:17:00.164063 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223749", "id"=>"17"} | |
| I, [2018-07-25T11:17:00.214748 #865] INFO -- : Completed 200 OK in 51ms (Views: 2.1ms | ActiveRecord: 22.6ms) | |
| I, [2018-07-25T11:17:00.263545 #865] INFO -- : Completed 200 OK in 134ms (Views: 14.0ms | ActiveRecord: 44.3ms) | |
| I, [2018-07-25T11:17:00.404929 #865] INFO -- : Completed 200 OK in 401ms (Views: 16.6ms | ActiveRecord: 133.7ms) | |
| I, [2018-07-25T11:17:00.467974 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223751" for 197.234.242.179 at 2018-07-25 11:17:00 +0200 | |
| I, [2018-07-25T11:17:00.475525 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:17:00.475622 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223751"} | |
| I, [2018-07-25T11:17:00.532703 #865] INFO -- : Completed 200 OK in 57ms (Views: 15.5ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:17:01.408656 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223752" for 197.234.242.179 at 2018-07-25 11:17:01 +0200 | |
| I, [2018-07-25T11:17:01.418341 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:17:01.418459 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223752"} | |
| I, [2018-07-25T11:17:01.569000 #865] INFO -- : Completed 200 OK in 150ms (Views: 5.0ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:17:02.693560 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:17:02 +0200 | |
| I, [2018-07-25T11:17:02.701813 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:17:02.701938 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:17:02.739724 #865] INFO -- : Completed 200 OK in 38ms (Views: 0.7ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:17:03.751369 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392368) COMPLETED after 5.9432 | |
| I, [2018-07-25T11:17:03.755721 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392369) RUNNING | |
| I, [2018-07-25T11:17:03.790081 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392369) COMPLETED after 0.0342 | |
| I, [2018-07-25T11:17:03.793662 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392370) RUNNING | |
| I, [2018-07-25T11:17:03.821872 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:03.833293 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:03.836245 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392370) COMPLETED after 0.0425 | |
| I, [2018-07-25T11:17:03.839420 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392371) RUNNING | |
| I, [2018-07-25T11:17:03.864961 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:03.875653 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:03.878668 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392371) COMPLETED after 0.0391 | |
| I, [2018-07-25T11:17:03.881780 #872] INFO -- : 2018-07-25T11:17:03+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392372) RUNNING | |
| I, [2018-07-25T11:17:04.429746 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:04.654755 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:04.658990 #872] INFO -- : 2018-07-25T11:17:04+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392372) COMPLETED after 0.7771 | |
| I, [2018-07-25T11:17:04.664434 #872] INFO -- : 2018-07-25T11:17:04+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392373) RUNNING | |
| I, [2018-07-25T11:17:04.696803 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:04.713140 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:04.717180 #872] INFO -- : 2018-07-25T11:17:04+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392373) COMPLETED after 0.0526 | |
| I, [2018-07-25T11:17:04.721744 #872] INFO -- : 2018-07-25T11:17:04+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392374) RUNNING | |
| I, [2018-07-25T11:17:05.238749 #865] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 11:17:05 +0200 | |
| I, [2018-07-25T11:17:05.241985 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:17:05.248239 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:17:05.248399 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:17:05.251062 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:17:05.438845 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:05.525366 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:05.528666 #872] INFO -- : 2018-07-25T11:17:05+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392374) COMPLETED after 0.8068 | |
| I, [2018-07-25T11:17:05.532253 #872] INFO -- : 2018-07-25T11:17:05+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392375) RUNNING | |
| I, [2018-07-25T11:17:05.570899 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:05.582700 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:05.585793 #872] INFO -- : 2018-07-25T11:17:05+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392375) COMPLETED after 0.0534 | |
| I, [2018-07-25T11:17:05.589813 #872] INFO -- : 2018-07-25T11:17:05+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392376) RUNNING | |
| I, [2018-07-25T11:17:05.649931 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:17:09.024139 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223753" for 197.234.242.179 at 2018-07-25 11:17:09 +0200 | |
| I, [2018-07-25T11:17:09.032602 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:17:09.032717 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223753"} | |
| I, [2018-07-25T11:17:09.075277 #865] INFO -- : Completed 200 OK in 42ms (Views: 7.9ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T11:17:10.965637 #872] INFO -- : 2018-07-25T11:17:10+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392376) COMPLETED after 5.3757 | |
| I, [2018-07-25T11:17:10.969725 #872] INFO -- : 2018-07-25T11:17:10+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392377) RUNNING | |
| I, [2018-07-25T11:17:11.004328 #872] INFO -- : 2018-07-25T11:17:11+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392377) COMPLETED after 0.0344 | |
| I, [2018-07-25T11:17:16.819126 #865] INFO -- : Started GET "/" for 162.158.155.249 at 2018-07-25 11:17:16 +0200 | |
| I, [2018-07-25T11:17:16.824001 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:17:16.832116 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:17:16.832319 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:17:16.843912 #865] INFO -- : Completed 200 OK in 20ms (Views: 10.0ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:17:17.941954 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:17:17 +0200 | |
| I, [2018-07-25T11:17:17.947309 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:17:17.955407 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:17:17.955632 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:17:17.959614 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.4ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:17:21.200650 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.210 at 2018-07-25 11:17:21 +0200 | |
| I, [2018-07-25T11:17:21.204747 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:17:21.204841 #865] INFO -- : Parameters: {"update_id"=>405765901, "message"=>{"message_id"=>71, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510241, "text"=>"Here's a message"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:17:21.219440 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:17:21.548550 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:17:21.553542 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:21.824413 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:21.824534 #872] INFO -- : done | |
| I, [2018-07-25T11:17:21.966714 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:22.232432 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:22.232563 #872] INFO -- : done | |
| I, [2018-07-25T11:17:22.255416 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:22.527311 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:22.527422 #872] INFO -- : done | |
| I, [2018-07-25T11:17:22.544795 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:22.815522 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:22.815613 #872] INFO -- : done | |
| I, [2018-07-25T11:17:30.918115 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.210 at 2018-07-25 11:17:30 +0200 | |
| I, [2018-07-25T11:17:30.923914 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:17:30.924034 #865] INFO -- : Parameters: {"update_id"=>405765902, "message"=>{"message_id"=>72, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510250, "text"=>"And here's a picture"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:17:30.936143 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:17:42.561834 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:17:42.652309 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:17:42.849862 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:17:42.859985 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:17:42.860139 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:17:42.860229 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:17:42.860577 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:17:42.860922 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:17:42.861932 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:17:44.262757 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.210 at 2018-07-25 11:17:44 +0200 | |
| I, [2018-07-25T11:17:44.268740 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:17:44.268935 #865] INFO -- : Parameters: {"update_id"=>405765903, "message"=>{"message_id"=>73, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510264, "photo"=>[{"file_id"=>"AgADBAADRq0xG8DQwFJy4xGGNnuYKwrnkBkABNAYagIVdWf7XswDAAEC", "file_size"=>1409, "width"=>51, "height"=>90}, {"file_id"=>"AgADBAADRq0xG8DQwFJy4xGGNnuYKwrnkBkABOTUszhs8PQqX8wDAAEC", "file_size"=>18518, "width"=>180, "height"=>320}, {"file_id"=>"AgADBAADRq0xG8DQwFJy4xGGNnuYKwrnkBkABLCF525VAuNbXcwDAAEC", "file_size"=>75767, "width"=>450, "height"=>800}, {"file_id"=>"AgADBAADRq0xG8DQwFJy4xGGNnuYKwrnkBkABMC6jpo3Gj8hXMwDAAEC", "file_size"=>118190, "width"=>720, "height"=>1280}]}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:17:44.792692 #865] INFO -- : Completed 200 OK in 524ms (Views: 0.2ms | ActiveRecord: 56.5ms) | |
| I, [2018-07-25T11:17:45.716183 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223755" for 197.234.242.179 at 2018-07-25 11:17:45 +0200 | |
| I, [2018-07-25T11:17:45.723960 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:17:45.724060 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223755", "id"=>"17"} | |
| I, [2018-07-25T11:17:45.758627 #865] INFO -- : Completed 200 OK in 34ms (Views: 1.6ms | ActiveRecord: 8.0ms) | |
| I, [2018-07-25T11:17:46.109574 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223757" for 197.234.242.179 at 2018-07-25 11:17:46 +0200 | |
| I, [2018-07-25T11:17:46.230778 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:17:46.230856 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223757", "id"=>"287"} | |
| I, [2018-07-25T11:17:46.241212 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223754" for 197.234.242.179 at 2018-07-25 11:17:46 +0200 | |
| I, [2018-07-25T11:17:46.248913 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:17:46.249491 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223754", "id"=>"287"} | |
| I, [2018-07-25T11:17:46.301562 #865] INFO -- : Completed 200 OK in 52ms (Views: 4.7ms | ActiveRecord: 8.9ms) | |
| I, [2018-07-25T11:17:46.538337 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223756" for 197.234.242.179 at 2018-07-25 11:17:46 +0200 | |
| I, [2018-07-25T11:17:46.549738 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:17:46.549852 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223756"} | |
| I, [2018-07-25T11:17:46.605088 #865] INFO -- : Completed 200 OK in 374ms (Views: 37.3ms | ActiveRecord: 86.9ms) | |
| I, [2018-07-25T11:17:46.656470 #865] INFO -- : Completed 200 OK in 106ms (Views: 17.6ms | ActiveRecord: 44.3ms) | |
| I, [2018-07-25T11:17:49.214298 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:17:49 +0200 | |
| I, [2018-07-25T11:17:49.222539 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:17:49.222677 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:17:49.262796 #865] INFO -- : Completed 200 OK in 40ms (Views: 0.8ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T11:17:51.028284 #872] INFO -- : 2018-07-25T11:17:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392378) RUNNING | |
| I, [2018-07-25T11:17:51.068714 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:51.084595 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:51.088238 #872] INFO -- : 2018-07-25T11:17:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392378) COMPLETED after 0.0598 | |
| I, [2018-07-25T11:17:51.092921 #872] INFO -- : 2018-07-25T11:17:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392379) RUNNING | |
| I, [2018-07-25T11:17:51.138994 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:51.150814 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:51.154204 #872] INFO -- : 2018-07-25T11:17:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392379) COMPLETED after 0.0611 | |
| I, [2018-07-25T11:17:51.158004 #872] INFO -- : 2018-07-25T11:17:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392380) RUNNING | |
| I, [2018-07-25T11:17:51.959141 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:52.042731 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:52.046795 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392380) COMPLETED after 0.8886 | |
| I, [2018-07-25T11:17:52.050840 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392381) RUNNING | |
| I, [2018-07-25T11:17:52.077377 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:52.088663 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:52.092070 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392381) COMPLETED after 0.0411 | |
| I, [2018-07-25T11:17:52.095637 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392382) RUNNING | |
| I, [2018-07-25T11:17:52.720786 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:52.806988 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:52.810531 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392382) COMPLETED after 0.7147 | |
| I, [2018-07-25T11:17:52.814798 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392383) RUNNING | |
| I, [2018-07-25T11:17:52.859873 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:17:52.864963 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:52.865936 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:17:52.881817 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:17:52.889277 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392383) COMPLETED after 0.0743 | |
| I, [2018-07-25T11:17:52.894278 #872] INFO -- : 2018-07-25T11:17:52+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392384) RUNNING | |
| I, [2018-07-25T11:17:53.241982 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:17:53.376356 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:53.376460 #872] INFO -- : done | |
| E, [2018-07-25T11:17:53.743249 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: HAErXPRJJHk [HTTP 400]> | |
| E, [2018-07-25T11:17:53.743427 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:17:53.766089 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:54.040492 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:54.040621 #872] INFO -- : done | |
| I, [2018-07-25T11:17:54.064790 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:54.339891 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:54.340036 #872] INFO -- : done | |
| I, [2018-07-25T11:17:54.363935 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:17:54.636507 #872] INFO -- : - no message | |
| I, [2018-07-25T11:17:54.636606 #872] INFO -- : done | |
| I, [2018-07-25T11:17:55.705993 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223758" for 197.234.242.179 at 2018-07-25 11:17:55 +0200 | |
| I, [2018-07-25T11:17:55.715213 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:17:55.715364 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223758"} | |
| I, [2018-07-25T11:17:55.771808 #865] INFO -- : Completed 200 OK in 56ms (Views: 7.9ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T11:17:58.773099 #872] INFO -- : 2018-07-25T11:17:58+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392384) COMPLETED after 5.8786 | |
| I, [2018-07-25T11:17:58.777580 #872] INFO -- : 2018-07-25T11:17:58+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392385) RUNNING | |
| I, [2018-07-25T11:17:58.812305 #872] INFO -- : 2018-07-25T11:17:58+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392385) COMPLETED after 0.0345 | |
| I, [2018-07-25T11:18:04.916482 #865] INFO -- : Started GET "/" for 141.101.99.240 at 2018-07-25 11:18:04 +0200 | |
| I, [2018-07-25T11:18:04.921895 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:18:04.931324 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:18:04.931520 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:18:04.934953 #865] INFO -- : Completed 200 OK in 13ms (Views: 1.9ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:18:13.166943 #865] INFO -- : Started GET "/" for 103.22.200.169 at 2018-07-25 11:18:13 +0200 | |
| I, [2018-07-25T11:18:13.171722 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:18:13.180540 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:18:13.180786 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:18:13.184917 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:18:14.704766 #865] INFO -- : Started GET "/" for 108.162.219.245 at 2018-07-25 11:18:14 +0200 | |
| I, [2018-07-25T11:18:14.709533 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:18:14.717188 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:18:14.717383 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:18:14.721092 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:18:22.676240 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:18:24.665163 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:18:24.669673 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:24.952671 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:24.952802 #872] INFO -- : done | |
| I, [2018-07-25T11:18:24.975812 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:25.264394 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:25.264505 #872] INFO -- : done | |
| I, [2018-07-25T11:18:25.286515 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:25.564534 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:25.564668 #872] INFO -- : done | |
| I, [2018-07-25T11:18:25.588503 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:25.872527 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:25.872631 #872] INFO -- : done | |
| I, [2018-07-25T11:18:42.862667 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:18:42.873445 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:18:42.873841 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:18:42.874221 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:18:42.874344 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:18:42.874622 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:18:42.875058 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T11:18:42.884014 #872] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T11:18:43.684865 #872] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T11:18:52.875702 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:18:55.901029 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:18:55.905482 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:56.180339 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:56.180488 #872] INFO -- : done | |
| I, [2018-07-25T11:18:56.208102 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:56.480091 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:56.480197 #872] INFO -- : done | |
| I, [2018-07-25T11:18:56.503318 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:56.771635 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:56.771756 #872] INFO -- : done | |
| I, [2018-07-25T11:18:56.795592 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:18:57.068045 #872] INFO -- : - no message | |
| I, [2018-07-25T11:18:57.068151 #872] INFO -- : done | |
| I, [2018-07-25T11:19:08.613109 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 11:19:08 +0200 | |
| I, [2018-07-25T11:19:08.618498 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:19:08.625875 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:19:08.626139 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:19:08.629659 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:19:09.581803 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 11:19:09 +0200 | |
| I, [2018-07-25T11:19:09.587268 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:19:09.595119 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:19:09.595343 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:19:09.599178 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:19:15.697660 #865] INFO -- : Started GET "/" for 141.101.98.209 at 2018-07-25 11:19:15 +0200 | |
| I, [2018-07-25T11:19:15.702139 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:19:15.708629 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:19:15.708826 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:19:15.712754 #865] INFO -- : Completed 200 OK in 10ms (Views: 2.1ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:19:18.460936 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 11:19:18 +0200 | |
| I, [2018-07-25T11:19:18.464669 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:19:18.464754 #865] INFO -- : Parameters: {"update_id"=>405765904, "message"=>{"message_id"=>74, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510358, "text"=>"Hmmmm"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:19:18.648723 #865] INFO -- : Completed 200 OK in 184ms (Views: 0.3ms | ActiveRecord: 38.3ms) | |
| I, [2018-07-25T11:19:18.851622 #872] INFO -- : 2018-07-25T11:19:18+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392386) RUNNING | |
| I, [2018-07-25T11:19:18.896271 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:18.915323 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:18.919237 #872] INFO -- : 2018-07-25T11:19:18+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392386) COMPLETED after 0.0674 | |
| I, [2018-07-25T11:19:18.923766 #872] INFO -- : 2018-07-25T11:19:18+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392387) RUNNING | |
| I, [2018-07-25T11:19:18.968550 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:18.982452 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:18.986161 #872] INFO -- : 2018-07-25T11:19:18+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392387) COMPLETED after 0.0622 | |
| I, [2018-07-25T11:19:18.990657 #872] INFO -- : 2018-07-25T11:19:18+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392388) RUNNING | |
| I, [2018-07-25T11:19:19.807565 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:19.904797 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:19.908742 #872] INFO -- : 2018-07-25T11:19:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392388) COMPLETED after 0.9179 | |
| I, [2018-07-25T11:19:19.913230 #872] INFO -- : 2018-07-25T11:19:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392389) RUNNING | |
| I, [2018-07-25T11:19:19.945036 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:19.958330 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:19.962379 #872] INFO -- : 2018-07-25T11:19:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392389) COMPLETED after 0.0489 | |
| I, [2018-07-25T11:19:19.966478 #872] INFO -- : 2018-07-25T11:19:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392390) RUNNING | |
| I, [2018-07-25T11:19:20.015179 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223760" for 197.234.242.179 at 2018-07-25 11:19:20 +0200 | |
| I, [2018-07-25T11:19:20.023190 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:19:20.023307 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223760", "id"=>"17"} | |
| I, [2018-07-25T11:19:20.045964 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223759" for 197.234.242.179 at 2018-07-25 11:19:20 +0200 | |
| I, [2018-07-25T11:19:20.055588 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:19:20.055729 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223759", "id"=>"287"} | |
| I, [2018-07-25T11:19:20.083313 #865] INFO -- : Completed 200 OK in 60ms (Views: 1.5ms | ActiveRecord: 22.9ms) | |
| I, [2018-07-25T11:19:20.121763 #865] INFO -- : Completed 200 OK in 66ms (Views: 17.8ms | ActiveRecord: 14.6ms) | |
| I, [2018-07-25T11:19:20.440265 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223761" for 197.234.242.179 at 2018-07-25 11:19:20 +0200 | |
| I, [2018-07-25T11:19:20.447995 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:19:20.448082 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223761", "id"=>"287"} | |
| I, [2018-07-25T11:19:20.654541 #865] INFO -- : Completed 200 OK in 206ms (Views: 34.3ms | ActiveRecord: 44.7ms) | |
| I, [2018-07-25T11:19:20.803951 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:20.863188 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223762" for 197.234.242.179 at 2018-07-25 11:19:20 +0200 | |
| I, [2018-07-25T11:19:20.872401 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:19:20.872528 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223762"} | |
| I, [2018-07-25T11:19:20.960903 #865] INFO -- : Completed 200 OK in 88ms (Views: 31.9ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:19:20.997256 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:21.001261 #872] INFO -- : 2018-07-25T11:19:21+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392390) COMPLETED after 1.0346 | |
| I, [2018-07-25T11:19:21.005059 #872] INFO -- : 2018-07-25T11:19:21+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392391) RUNNING | |
| I, [2018-07-25T11:19:21.042833 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:21.055293 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:21.058911 #872] INFO -- : 2018-07-25T11:19:21+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392391) COMPLETED after 0.0537 | |
| I, [2018-07-25T11:19:21.063744 #872] INFO -- : 2018-07-25T11:19:21+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392392) RUNNING | |
| I, [2018-07-25T11:19:21.151172 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:19:22.549847 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:19:22 +0200 | |
| I, [2018-07-25T11:19:22.562009 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:19:22.562700 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:19:22.677231 #865] INFO -- : Completed 200 OK in 114ms (Views: 0.8ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:19:24.468684 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223763" for 197.234.242.179 at 2018-07-25 11:19:24 +0200 | |
| I, [2018-07-25T11:19:24.475627 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:19:24.475711 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223763"} | |
| I, [2018-07-25T11:19:24.509561 #865] INFO -- : Completed 200 OK in 34ms (Views: 5.4ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T11:19:26.338809 #872] INFO -- : 2018-07-25T11:19:26+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392392) COMPLETED after 5.2749 | |
| I, [2018-07-25T11:19:26.343608 #872] INFO -- : 2018-07-25T11:19:26+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392393) RUNNING | |
| I, [2018-07-25T11:19:26.392210 #872] INFO -- : 2018-07-25T11:19:26+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392393) COMPLETED after 0.0484 | |
| I, [2018-07-25T11:19:27.100961 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:19:27.108851 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:27.384463 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:27.384584 #872] INFO -- : done | |
| I, [2018-07-25T11:19:27.409777 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:27.570521 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:19:27 +0200 | |
| I, [2018-07-25T11:19:27.582669 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:19:27.582870 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"74.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:19:27.651798 #865] INFO -- : Completed 200 OK in 69ms (Views: 1.2ms | ActiveRecord: 9.1ms) | |
| I, [2018-07-25T11:19:27.692379 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:27.692511 #872] INFO -- : done | |
| I, [2018-07-25T11:19:27.716746 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:28.000348 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:28.000461 #872] INFO -- : done | |
| I, [2018-07-25T11:19:28.022923 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:28.329141 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:28.329239 #872] INFO -- : done | |
| I, [2018-07-25T11:19:28.840446 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:19:28 +0200 | |
| I, [2018-07-25T11:19:28.849628 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:19:28.849835 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Very random\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"74.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:19:18.574Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:19:29.376642 #865] INFO -- : Completed 200 OK in 527ms (Views: 46.3ms | ActiveRecord: 93.6ms) | |
| I, [2018-07-25T11:19:30.091938 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223764" for 197.234.242.179 at 2018-07-25 11:19:30 +0200 | |
| I, [2018-07-25T11:19:30.100170 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:19:30.100265 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223764"} | |
| I, [2018-07-25T11:19:30.155392 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:19:30 +0200 | |
| I, [2018-07-25T11:19:30.159349 #865] INFO -- : Completed 200 OK in 59ms (Views: 15.2ms | ActiveRecord: 9.8ms) | |
| I, [2018-07-25T11:19:30.165647 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:19:30.165825 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Very random\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"74.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:19:30.213334 #865] INFO -- : Completed 200 OK in 47ms (Views: 0.9ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T11:19:30.764754 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:19:30 +0200 | |
| I, [2018-07-25T11:19:30.772266 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:19:30.772362 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:19:30.786446 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:19:31.995807 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223765" for 197.234.242.179 at 2018-07-25 11:19:31 +0200 | |
| I, [2018-07-25T11:19:32.003644 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:19:32.003775 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223765", "id"=>"287"} | |
| I, [2018-07-25T11:19:32.403022 #865] INFO -- : Completed 200 OK in 399ms (Views: 131.5ms | ActiveRecord: 42.5ms) | |
| I, [2018-07-25T11:19:33.019000 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:19:33 +0200 | |
| I, [2018-07-25T11:19:33.027001 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:19:33.027129 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:19:33.070218 #865] INFO -- : Completed 200 OK in 43ms (Views: 0.5ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T11:19:34.402891 #872] INFO -- : 2018-07-25T11:19:34+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392394) RUNNING | |
| I, [2018-07-25T11:19:35.274229 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:35.393072 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:35.396299 #872] INFO -- : 2018-07-25T11:19:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392394) COMPLETED after 0.9933 | |
| I, [2018-07-25T11:19:35.400216 #872] INFO -- : 2018-07-25T11:19:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392395) RUNNING | |
| I, [2018-07-25T11:19:35.436144 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:35.452905 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:35.456771 #872] INFO -- : 2018-07-25T11:19:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392395) COMPLETED after 0.0564 | |
| I, [2018-07-25T11:19:35.461130 #872] INFO -- : 2018-07-25T11:19:35+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392396) RUNNING | |
| I, [2018-07-25T11:19:36.360308 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:36.461830 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:36.465792 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392396) COMPLETED after 1.0045 | |
| I, [2018-07-25T11:19:36.470430 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392397) RUNNING | |
| I, [2018-07-25T11:19:36.506349 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:36.529171 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:36.532815 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392397) COMPLETED after 0.0622 | |
| I, [2018-07-25T11:19:36.536428 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392398) RUNNING | |
| I, [2018-07-25T11:19:36.781591 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:19:36.785412 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392398) COMPLETED after 0.2488 | |
| I, [2018-07-25T11:19:36.789951 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392399) RUNNING | |
| I, [2018-07-25T11:19:36.841363 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392399) COMPLETED after 0.0512 | |
| I, [2018-07-25T11:19:36.846827 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392400) RUNNING | |
| I, [2018-07-25T11:19:36.946757 #872] INFO -- : 2018-07-25T11:19:36+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392400) COMPLETED after 0.0998 | |
| I, [2018-07-25T11:19:38.060187 #865] INFO -- : Started GET "/api/v1/ticket_articles/1053?full=true&_=1532508223766" for 197.234.242.179 at 2018-07-25 11:19:38 +0200 | |
| I, [2018-07-25T11:19:38.069182 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:19:38.069299 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223766", "id"=>"1053"} | |
| I, [2018-07-25T11:19:38.111343 #865] INFO -- : Completed 200 OK in 42ms (Views: 6.9ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:19:45.292723 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 11:19:45 +0200 | |
| I, [2018-07-25T11:19:45.296637 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:19:45.296723 #865] INFO -- : Parameters: {"update_id"=>405765905, "message"=>{"message_id"=>76, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510385, "text"=>"It is very random"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:19:45.495725 #865] INFO -- : Completed 200 OK in 199ms (Views: 0.2ms | ActiveRecord: 41.8ms) | |
| I, [2018-07-25T11:19:46.408911 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223768" for 197.234.242.179 at 2018-07-25 11:19:46 +0200 | |
| I, [2018-07-25T11:19:46.417110 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:19:46.417211 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223768", "id"=>"17"} | |
| I, [2018-07-25T11:19:46.456211 #865] INFO -- : Completed 200 OK in 39ms (Views: 2.1ms | ActiveRecord: 9.1ms) | |
| I, [2018-07-25T11:19:46.700969 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223769" for 197.234.242.179 at 2018-07-25 11:19:46 +0200 | |
| I, [2018-07-25T11:19:46.710081 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:19:46.710202 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223769"} | |
| I, [2018-07-25T11:19:46.781492 #865] INFO -- : Completed 200 OK in 71ms (Views: 17.2ms | ActiveRecord: 7.8ms) | |
| I, [2018-07-25T11:19:46.963873 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223767" for 197.234.242.179 at 2018-07-25 11:19:46 +0200 | |
| I, [2018-07-25T11:19:46.971822 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:19:46.971920 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223767", "id"=>"287"} | |
| I, [2018-07-25T11:19:47.006802 #865] INFO -- : Completed 200 OK in 35ms (Views: 5.8ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:19:47.328824 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223770" for 197.234.242.179 at 2018-07-25 11:19:47 +0200 | |
| I, [2018-07-25T11:19:47.334722 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:19:47.334798 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223770", "id"=>"287"} | |
| I, [2018-07-25T11:19:47.517350 #865] INFO -- : Completed 200 OK in 182ms (Views: 33.0ms | ActiveRecord: 33.3ms) | |
| I, [2018-07-25T11:19:50.913101 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:19:50 +0200 | |
| I, [2018-07-25T11:19:50.923295 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:19:50.923451 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:19:50.975034 #865] INFO -- : Completed 200 OK in 51ms (Views: 0.7ms | ActiveRecord: 7.5ms) | |
| I, [2018-07-25T11:19:52.876965 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:19:52.885790 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:19:52.886345 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:19:52.886444 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:19:52.886533 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:19:52.886606 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:19:52.887048 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:19:52.960804 #872] INFO -- : 2018-07-25T11:19:52+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392401) RUNNING | |
| I, [2018-07-25T11:19:52.999334 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:53.013274 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:53.016817 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392401) COMPLETED after 0.0558 | |
| I, [2018-07-25T11:19:53.020814 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392402) RUNNING | |
| I, [2018-07-25T11:19:53.057404 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:53.069745 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:53.073112 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392402) COMPLETED after 0.0522 | |
| I, [2018-07-25T11:19:53.076864 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392403) RUNNING | |
| I, [2018-07-25T11:19:53.799622 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:53.908059 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:53.911487 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392403) COMPLETED after 0.8345 | |
| I, [2018-07-25T11:19:53.915266 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392404) RUNNING | |
| I, [2018-07-25T11:19:53.952454 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:53.965414 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:53.969246 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392404) COMPLETED after 0.0538 | |
| I, [2018-07-25T11:19:53.973942 #872] INFO -- : 2018-07-25T11:19:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392405) RUNNING | |
| I, [2018-07-25T11:19:54.889768 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:54.980907 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:54.984345 #872] INFO -- : 2018-07-25T11:19:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392405) COMPLETED after 1.0102 | |
| I, [2018-07-25T11:19:54.988651 #872] INFO -- : 2018-07-25T11:19:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392406) RUNNING | |
| I, [2018-07-25T11:19:55.021050 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:19:55.034333 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:19:55.037840 #872] INFO -- : 2018-07-25T11:19:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392406) COMPLETED after 0.0490 | |
| I, [2018-07-25T11:19:55.042137 #872] INFO -- : 2018-07-25T11:19:55+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392407) RUNNING | |
| I, [2018-07-25T11:19:55.220918 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:19:57.647047 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223771" for 197.234.242.179 at 2018-07-25 11:19:57 +0200 | |
| I, [2018-07-25T11:19:57.654970 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:19:57.655067 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223771"} | |
| I, [2018-07-25T11:19:57.700723 #865] INFO -- : Completed 200 OK in 46ms (Views: 6.2ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:19:58.358710 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:19:58.363378 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:58.636150 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:58.636273 #872] INFO -- : done | |
| I, [2018-07-25T11:19:58.660624 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:58.940328 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:58.940427 #872] INFO -- : done | |
| I, [2018-07-25T11:19:58.957472 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:59.236486 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:59.236639 #872] INFO -- : done | |
| I, [2018-07-25T11:19:59.388967 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:19:59.676158 #872] INFO -- : - no message | |
| I, [2018-07-25T11:19:59.676261 #872] INFO -- : done | |
| I, [2018-07-25T11:20:00.408202 #872] INFO -- : 2018-07-25T11:20:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392407) COMPLETED after 5.3659 | |
| I, [2018-07-25T11:20:00.411974 #872] INFO -- : 2018-07-25T11:20:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392408) RUNNING | |
| I, [2018-07-25T11:20:00.440329 #872] INFO -- : 2018-07-25T11:20:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392408) COMPLETED after 0.0282 | |
| I, [2018-07-25T11:20:08.771262 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 11:20:08 +0200 | |
| I, [2018-07-25T11:20:08.776962 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:20:08.785953 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:20:08.786225 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:20:08.790277 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.3ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:20:09.986480 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 11:20:09 +0200 | |
| I, [2018-07-25T11:20:09.991773 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:20:10.000357 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:20:10.000633 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:20:10.004892 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:20:18.865745 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 11:20:18 +0200 | |
| I, [2018-07-25T11:20:18.871024 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:20:18.879717 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:20:18.880010 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:20:18.884277 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:20:29.703844 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:20:29.708554 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:20:30.000654 #872] INFO -- : - no message | |
| I, [2018-07-25T11:20:30.000777 #872] INFO -- : done | |
| I, [2018-07-25T11:20:30.019297 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:20:30.352224 #872] INFO -- : - no message | |
| I, [2018-07-25T11:20:30.352363 #872] INFO -- : done | |
| I, [2018-07-25T11:20:30.376424 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:20:30.700331 #872] INFO -- : - no message | |
| I, [2018-07-25T11:20:30.700433 #872] INFO -- : done | |
| I, [2018-07-25T11:20:30.724046 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:20:31.036589 #872] INFO -- : - no message | |
| I, [2018-07-25T11:20:31.036697 #872] INFO -- : done | |
| I, [2018-07-25T11:20:42.664715 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:20:44.027318 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:20:44 +0200 | |
| I, [2018-07-25T11:20:44.036647 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:20:44.036816 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"76.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:20:44.092185 #865] INFO -- : Completed 200 OK in 55ms (Views: 0.8ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:20:51.290067 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:20:51 +0200 | |
| I, [2018-07-25T11:20:51.301167 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:20:51.301313 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Perhaps it wi\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"76.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:20:51.370975 #865] INFO -- : Completed 200 OK in 70ms (Views: 1.3ms | ActiveRecord: 7.3ms) | |
| I, [2018-07-25T11:20:52.888257 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:20:52.898570 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:20:52.898693 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:20:52.898990 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:20:52.899436 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:20:52.899556 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:20:52.899917 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:20:52.900851 #872] INFO -- : Started job thread for 'Closed chat sessions where participients are offline.' (Chat.cleanup_close)... | |
| I, [2018-07-25T11:20:52.909324 #872] INFO -- : execute Chat.cleanup_close (try_count 0)... | |
| I, [2018-07-25T11:20:52.916604 #872] INFO -- : ...stopped thread for 'Chat.cleanup_close' | |
| I, [2018-07-25T11:20:53.408595 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:20:53 +0200 | |
| I, [2018-07-25T11:20:53.420855 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:20:53.421580 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Perhaps it will be better now?\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"76.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:19:45.424Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:20:54.048853 #865] INFO -- : Completed 200 OK in 627ms (Views: 38.7ms | ActiveRecord: 86.8ms) | |
| I, [2018-07-25T11:20:54.338992 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:20:54 +0200 | |
| I, [2018-07-25T11:20:54.347249 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:20:54.347416 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Perhaps it will be better now?\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"76.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:20:54.397284 #865] INFO -- : Completed 200 OK in 50ms (Views: 0.9ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T11:20:55.240154 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223773" for 197.234.242.179 at 2018-07-25 11:20:55 +0200 | |
| I, [2018-07-25T11:20:55.246019 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:20:55.246126 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223773", "id"=>"17"} | |
| I, [2018-07-25T11:20:55.261063 #865] INFO -- : Completed 200 OK in 15ms (Views: 1.1ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:20:55.420268 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:20:55 +0200 | |
| I, [2018-07-25T11:20:55.428705 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:20:55.428815 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:20:55.442942 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:20:55.767763 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223772" for 197.234.242.179 at 2018-07-25 11:20:55 +0200 | |
| I, [2018-07-25T11:20:55.773773 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:20:55.773871 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223772", "id"=>"287"} | |
| I, [2018-07-25T11:20:55.820235 #865] INFO -- : Completed 200 OK in 46ms (Views: 15.7ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:20:55.964507 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223774" for 197.234.242.179 at 2018-07-25 11:20:55 +0200 | |
| I, [2018-07-25T11:20:55.973097 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:20:55.973209 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223774", "id"=>"287"} | |
| I, [2018-07-25T11:20:56.322462 #865] INFO -- : Completed 200 OK in 349ms (Views: 155.5ms | ActiveRecord: 46.2ms) | |
| I, [2018-07-25T11:20:56.470191 #872] INFO -- : 2018-07-25T11:20:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392409) RUNNING | |
| I, [2018-07-25T11:20:56.681168 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223775" for 197.234.242.179 at 2018-07-25 11:20:56 +0200 | |
| I, [2018-07-25T11:20:56.689181 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:20:56.689283 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223775"} | |
| I, [2018-07-25T11:20:56.751400 #865] INFO -- : Completed 200 OK in 62ms (Views: 17.8ms | ActiveRecord: 6.4ms) | |
| I, [2018-07-25T11:20:57.424949 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:20:57.548070 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:20:57.551762 #872] INFO -- : 2018-07-25T11:20:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392409) COMPLETED after 1.0814 | |
| I, [2018-07-25T11:20:57.555867 #872] INFO -- : 2018-07-25T11:20:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392410) RUNNING | |
| I, [2018-07-25T11:20:57.591916 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:20:57.605782 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:20:57.609325 #872] INFO -- : 2018-07-25T11:20:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392410) COMPLETED after 0.0533 | |
| I, [2018-07-25T11:20:57.613168 #872] INFO -- : 2018-07-25T11:20:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392411) RUNNING | |
| I, [2018-07-25T11:20:58.306204 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:20:58.353182 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:20:58 +0200 | |
| I, [2018-07-25T11:20:58.360841 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:20:58.360971 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:20:58.402740 #865] INFO -- : Completed 200 OK in 42ms (Views: 0.7ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T11:20:58.523021 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:20:58.526619 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392411) COMPLETED after 0.9133 | |
| I, [2018-07-25T11:20:58.531493 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392412) RUNNING | |
| I, [2018-07-25T11:20:58.565653 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:20:58.579916 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:20:58.583178 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392412) COMPLETED after 0.0515 | |
| I, [2018-07-25T11:20:58.586971 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392413) RUNNING | |
| I, [2018-07-25T11:20:58.880378 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:20:58.889263 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392413) COMPLETED after 0.3021 | |
| I, [2018-07-25T11:20:58.893253 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392414) RUNNING | |
| I, [2018-07-25T11:20:58.923260 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392414) COMPLETED after 0.0299 | |
| I, [2018-07-25T11:20:58.927748 #872] INFO -- : 2018-07-25T11:20:58+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392415) RUNNING | |
| I, [2018-07-25T11:20:59.010928 #872] INFO -- : 2018-07-25T11:20:59+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392415) COMPLETED after 0.0830 | |
| I, [2018-07-25T11:20:59.754065 #865] INFO -- : Started GET "/api/v1/ticket_articles/1055?full=true&_=1532508223776" for 197.234.242.179 at 2018-07-25 11:20:59 +0200 | |
| I, [2018-07-25T11:20:59.761636 #865] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:20:59.761732 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223776", "id"=>"1055"} | |
| I, [2018-07-25T11:20:59.905990 #865] INFO -- : Completed 200 OK in 144ms (Views: 4.8ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T11:21:01.065880 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:21:01.070132 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:01.368167 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:01.368271 #872] INFO -- : done | |
| I, [2018-07-25T11:21:01.385303 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:01.667740 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:01.667873 #872] INFO -- : done | |
| I, [2018-07-25T11:21:01.690002 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:02.035644 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:02.035753 #872] INFO -- : done | |
| I, [2018-07-25T11:21:02.056586 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:02.483422 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:02.483517 #872] INFO -- : done | |
| I, [2018-07-25T11:21:05.103407 #865] INFO -- : Started GET "/" for 162.158.154.98 at 2018-07-25 11:21:05 +0200 | |
| I, [2018-07-25T11:21:05.107741 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:21:05.115752 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:21:05.115970 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:21:05.119873 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:21:15.470684 #865] INFO -- : Started GET "/" for 103.22.200.241 at 2018-07-25 11:21:15 +0200 | |
| I, [2018-07-25T11:21:15.475652 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:21:15.482832 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:21:15.483011 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:21:15.486128 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.6ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:21:17.818226 #865] INFO -- : Started GET "/" for 162.158.62.76 at 2018-07-25 11:21:17 +0200 | |
| I, [2018-07-25T11:21:17.823027 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:21:17.830496 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:21:17.830675 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:21:17.833694 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.8ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:21:26.158207 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.52 at 2018-07-25 11:21:26 +0200 | |
| I, [2018-07-25T11:21:26.163728 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:21:26.163880 #865] INFO -- : Parameters: {"update_id"=>405765906, "message"=>{"message_id"=>78, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510485, "text"=>"We can try again"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:21:26.177097 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:21:29.478440 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.52 at 2018-07-25 11:21:29 +0200 | |
| I, [2018-07-25T11:21:29.483683 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:21:29.483810 #865] INFO -- : Parameters: {"update_id"=>405765907, "message"=>{"message_id"=>79, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510489, "text"=>"And again"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:21:29.680430 #865] INFO -- : Completed 200 OK in 197ms (Views: 0.2ms | ActiveRecord: 44.2ms) | |
| I, [2018-07-25T11:21:31.031823 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392416) RUNNING | |
| I, [2018-07-25T11:21:31.070108 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:21:31.086928 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:21:31.090505 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392416) COMPLETED after 0.0585 | |
| I, [2018-07-25T11:21:31.094943 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392417) RUNNING | |
| I, [2018-07-25T11:21:31.126151 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:21:31.137832 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:21:31.140904 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392417) COMPLETED after 0.0458 | |
| I, [2018-07-25T11:21:31.144694 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392418) RUNNING | |
| I, [2018-07-25T11:21:31.145885 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223779" for 197.234.242.179 at 2018-07-25 11:21:31 +0200 | |
| I, [2018-07-25T11:21:31.151013 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:21:31.151081 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223779", "id"=>"287"} | |
| I, [2018-07-25T11:21:31.286333 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223778" for 197.234.242.179 at 2018-07-25 11:21:31 +0200 | |
| I, [2018-07-25T11:21:31.292054 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:21:31.292151 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223778", "id"=>"17"} | |
| I, [2018-07-25T11:21:31.307061 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223777" for 197.234.242.179 at 2018-07-25 11:21:31 +0200 | |
| I, [2018-07-25T11:21:31.313743 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:21:31.317269 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223777", "id"=>"287"} | |
| I, [2018-07-25T11:21:31.322633 #865] INFO -- : Completed 200 OK in 30ms (Views: 1.1ms | ActiveRecord: 9.8ms) | |
| I, [2018-07-25T11:21:31.377468 #865] INFO -- : Completed 200 OK in 60ms (Views: 11.1ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:21:31.419883 #865] INFO -- : Completed 200 OK in 269ms (Views: 33.9ms | ActiveRecord: 66.2ms) | |
| I, [2018-07-25T11:21:31.824646 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:21:31.908478 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:21:31.911798 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392418) COMPLETED after 0.7670 | |
| I, [2018-07-25T11:21:31.918543 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392419) RUNNING | |
| I, [2018-07-25T11:21:31.948113 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:21:31.964102 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:21:31.968146 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392419) COMPLETED after 0.0494 | |
| I, [2018-07-25T11:21:31.972055 #872] INFO -- : 2018-07-25T11:21:31+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392420) RUNNING | |
| I, [2018-07-25T11:21:32.096567 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223780" for 197.234.242.179 at 2018-07-25 11:21:32 +0200 | |
| I, [2018-07-25T11:21:32.102601 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:21:32.102691 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223780"} | |
| I, [2018-07-25T11:21:32.154413 #865] INFO -- : Completed 200 OK in 52ms (Views: 17.4ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:21:32.521704 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:21:32.526482 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:32.828123 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:32.828239 #872] INFO -- : done | |
| I, [2018-07-25T11:21:32.862968 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:32.907898 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:21:33.011299 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:21:33.014594 #872] INFO -- : 2018-07-25T11:21:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392420) COMPLETED after 1.0424 | |
| I, [2018-07-25T11:21:33.018080 #872] INFO -- : 2018-07-25T11:21:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392421) RUNNING | |
| I, [2018-07-25T11:21:33.043688 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:21:33.058237 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:21:33.061480 #872] INFO -- : 2018-07-25T11:21:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392421) COMPLETED after 0.0433 | |
| I, [2018-07-25T11:21:33.065960 #872] INFO -- : 2018-07-25T11:21:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392422) RUNNING | |
| I, [2018-07-25T11:21:33.138323 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:33.138401 #872] INFO -- : done | |
| I, [2018-07-25T11:21:33.165160 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:33.274054 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:21:33.444945 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:33.445051 #872] INFO -- : done | |
| I, [2018-07-25T11:21:33.468616 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:21:33.763693 #872] INFO -- : - no message | |
| I, [2018-07-25T11:21:33.763815 #872] INFO -- : done | |
| I, [2018-07-25T11:21:34.253389 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:21:34 +0200 | |
| I, [2018-07-25T11:21:34.261137 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:21:34.261260 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:21:34.311518 #865] INFO -- : Completed 200 OK in 50ms (Views: 0.6ms | ActiveRecord: 11.5ms) | |
| I, [2018-07-25T11:21:35.991692 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223781" for 197.234.242.179 at 2018-07-25 11:21:35 +0200 | |
| I, [2018-07-25T11:21:36.003174 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:21:36.003314 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223781"} | |
| I, [2018-07-25T11:21:36.074407 #865] INFO -- : Completed 200 OK in 71ms (Views: 16.1ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T11:21:38.507452 #872] INFO -- : 2018-07-25T11:21:38+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392422) COMPLETED after 5.4414 | |
| I, [2018-07-25T11:21:38.510944 #872] INFO -- : 2018-07-25T11:21:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392423) RUNNING | |
| I, [2018-07-25T11:21:38.538714 #872] INFO -- : 2018-07-25T11:21:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392423) COMPLETED after 0.0276 | |
| I, [2018-07-25T11:21:38.543005 #872] INFO -- : 2018-07-25T11:21:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392424) RUNNING | |
| I, [2018-07-25T11:21:38.684822 #872] INFO -- : 2018-07-25T11:21:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392424) COMPLETED after 0.1417 | |
| I, [2018-07-25T11:22:02.691745 #865] INFO -- : Started GET "/" for 141.101.107.31 at 2018-07-25 11:22:02 +0200 | |
| I, [2018-07-25T11:22:02.700502 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:22:02.707916 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:22:02.708158 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:22:02.712828 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.8ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:22:02.901510 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:22:02.910276 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:22:02.910406 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:22:02.910476 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:22:02.910883 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:22:02.910952 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:22:02.911150 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:22:03.797273 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:22:03.801844 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:04.120210 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:04.120294 #872] INFO -- : done | |
| I, [2018-07-25T11:22:04.142639 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:04.467417 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:04.467560 #872] INFO -- : done | |
| I, [2018-07-25T11:22:04.491227 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:04.811696 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:04.811802 #872] INFO -- : done | |
| I, [2018-07-25T11:22:04.834535 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:05.148009 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:05.148103 #872] INFO -- : done | |
| I, [2018-07-25T11:22:05.159369 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 11:22:05 +0200 | |
| I, [2018-07-25T11:22:05.166533 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:22:05.176839 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:22:05.177055 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:22:05.181573 #865] INFO -- : Completed 200 OK in 15ms (Views: 3.7ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:22:18.611897 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:22:18 +0200 | |
| I, [2018-07-25T11:22:18.618667 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:22:18.626145 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:22:18.626322 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:22:18.630319 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.7ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:22:35.188812 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:22:35.192777 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:35.464081 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:35.464181 #872] INFO -- : done | |
| I, [2018-07-25T11:22:35.487569 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:35.764117 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:35.764214 #872] INFO -- : done | |
| I, [2018-07-25T11:22:35.784737 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:36.056168 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:36.056318 #872] INFO -- : done | |
| I, [2018-07-25T11:22:36.073474 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:22:36.344022 #872] INFO -- : - no message | |
| I, [2018-07-25T11:22:36.344141 #872] INFO -- : done | |
| I, [2018-07-25T11:22:42.574308 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:23:02.428852 #865] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 11:23:02 +0200 | |
| I, [2018-07-25T11:23:02.436511 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:23:02.444229 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:23:02.444427 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:23:02.449547 #865] INFO -- : Completed 200 OK in 13ms (Views: 3.3ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:23:02.912088 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:23:02.921573 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:23:02.921766 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:23:02.921856 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:23:02.922187 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:23:02.922541 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:23:02.922923 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:23:06.196150 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:23:06 +0200 | |
| I, [2018-07-25T11:23:06.206888 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:23:06.216052 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:23:06.216277 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:23:06.220774 #865] INFO -- : Completed 200 OK in 14ms (Views: 3.0ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:23:06.379399 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:23:06.384047 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:06.668158 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:06.668277 #872] INFO -- : done | |
| E, [2018-07-25T11:23:07.016007 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: Fko09T0K8QM [HTTP 400]> | |
| E, [2018-07-25T11:23:07.016185 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:23:07.040947 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:07.308620 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:07.308750 #872] INFO -- : done | |
| I, [2018-07-25T11:23:07.334865 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:07.607918 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:07.608076 #872] INFO -- : done | |
| I, [2018-07-25T11:23:07.632940 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:07.911810 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:07.911928 #872] INFO -- : done | |
| I, [2018-07-25T11:23:11.092157 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:23:11 +0200 | |
| I, [2018-07-25T11:23:11.098450 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:23:11.106375 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:23:11.106518 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:23:11.109818 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.8ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:23:22.687033 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:23:37.945179 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:23:37.948243 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:38.224340 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:38.224543 #872] INFO -- : done | |
| I, [2018-07-25T11:23:38.250731 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:38.520446 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:38.520577 #872] INFO -- : done | |
| I, [2018-07-25T11:23:38.543695 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:38.824186 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:38.824311 #872] INFO -- : done | |
| I, [2018-07-25T11:23:38.849684 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:23:39.124085 #872] INFO -- : - no message | |
| I, [2018-07-25T11:23:39.124191 #872] INFO -- : done | |
| I, [2018-07-25T11:23:42.675499 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:24:02.924216 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:24:02.933827 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:24:02.934080 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:24:02.934189 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:24:02.934272 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:24:02.934360 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:24:02.936020 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:24:03.602920 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 11:24:03 +0200 | |
| I, [2018-07-25T11:24:03.608517 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:24:03.615154 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:24:03.615297 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:24:03.618438 #865] INFO -- : Completed 200 OK in 10ms (Views: 2.2ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:24:03.853515 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:24:03 +0200 | |
| I, [2018-07-25T11:24:03.861480 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:24:03.869983 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:24:03.870879 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:24:03.875847 #865] INFO -- : Completed 200 OK in 14ms (Views: 3.4ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:24:09.156075 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:24:09.159812 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:09.436460 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:09.436581 #872] INFO -- : done | |
| I, [2018-07-25T11:24:09.460691 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:09.736165 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:09.736307 #872] INFO -- : done | |
| I, [2018-07-25T11:24:09.758620 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:10.040426 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:10.040553 #872] INFO -- : done | |
| I, [2018-07-25T11:24:10.064182 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:10.357122 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:10.357246 #872] INFO -- : done | |
| I, [2018-07-25T11:24:18.601519 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 11:24:18 +0200 | |
| I, [2018-07-25T11:24:18.608479 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:24:18.616551 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:24:18.678574 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:24:18.682089 #865] INFO -- : Completed 200 OK in 73ms (Views: 64.2ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:24:32.590618 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.98.107 at 2018-07-25 11:24:32 +0200 | |
| I, [2018-07-25T11:24:32.595811 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:24:32.595930 #865] INFO -- : Parameters: {"update_id"=>405765908, "message"=>{"message_id"=>80, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510672, "text"=>"Hi"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:24:32.610561 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.2ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:24:40.392378 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:24:40.396977 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:40.672290 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:40.672403 #872] INFO -- : done | |
| I, [2018-07-25T11:24:40.723492 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:40.996444 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:40.996598 #872] INFO -- : done | |
| I, [2018-07-25T11:24:41.022785 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:41.296179 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:41.296293 #872] INFO -- : done | |
| I, [2018-07-25T11:24:41.321802 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:24:41.595927 #872] INFO -- : - no message | |
| I, [2018-07-25T11:24:41.596056 #872] INFO -- : done | |
| I, [2018-07-25T11:24:44.084251 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1065" for 197.234.242.179 at 2018-07-25 11:24:44 +0200 | |
| I, [2018-07-25T11:24:44.092130 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:24:44.092227 #865] INFO -- : Parameters: {"id"=>"1065"} | |
| I, [2018-07-25T11:24:44.112896 #865] INFO -- : Completed 200 OK in 21ms (Views: 0.3ms | ActiveRecord: 6.4ms) | |
| I, [2018-07-25T11:24:44.947929 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1064" for 197.234.242.179 at 2018-07-25 11:24:44 +0200 | |
| I, [2018-07-25T11:24:44.954806 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:24:44.954885 #865] INFO -- : Parameters: {"id"=>"1064"} | |
| I, [2018-07-25T11:24:44.974258 #865] INFO -- : Completed 200 OK in 19ms (Views: 0.2ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T11:24:45.786085 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1063" for 197.234.242.179 at 2018-07-25 11:24:45 +0200 | |
| I, [2018-07-25T11:24:45.794511 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:24:45.794616 #865] INFO -- : Parameters: {"id"=>"1063"} | |
| I, [2018-07-25T11:24:45.815588 #865] INFO -- : Completed 200 OK in 21ms (Views: 0.2ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T11:24:46.086917 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1062" for 197.234.242.179 at 2018-07-25 11:24:46 +0200 | |
| I, [2018-07-25T11:24:46.095178 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:24:46.095275 #865] INFO -- : Parameters: {"id"=>"1062"} | |
| I, [2018-07-25T11:24:46.117993 #865] INFO -- : Completed 200 OK in 23ms (Views: 0.3ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T11:24:46.901055 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1061" for 197.234.242.179 at 2018-07-25 11:24:46 +0200 | |
| I, [2018-07-25T11:24:46.909017 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:24:46.909114 #865] INFO -- : Parameters: {"id"=>"1061"} | |
| I, [2018-07-25T11:24:46.928201 #865] INFO -- : Completed 200 OK in 19ms (Views: 0.3ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:24:47.405342 #865] INFO -- : Started GET "/api/v1/users/recent?limit=50&full=true&_=1532508223782" for 197.234.242.179 at 2018-07-25 11:24:47 +0200 | |
| I, [2018-07-25T11:24:47.413759 #865] INFO -- : Processing by UsersController#recent as JSON | |
| I, [2018-07-25T11:24:47.413869 #865] INFO -- : Parameters: {"limit"=>"50", "full"=>"true", "_"=>"1532508223782"} | |
| I, [2018-07-25T11:24:47.714709 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1060" for 197.234.242.179 at 2018-07-25 11:24:47 +0200 | |
| I, [2018-07-25T11:24:47.723442 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:24:47.723575 #865] INFO -- : Parameters: {"id"=>"1060"} | |
| I, [2018-07-25T11:24:47.755057 #865] INFO -- : Completed 200 OK in 31ms (Views: 0.3ms | ActiveRecord: 16.4ms) | |
| I, [2018-07-25T11:24:47.838291 #865] INFO -- : Completed 200 OK in 424ms (Views: 29.4ms | ActiveRecord: 9.8ms) | |
| I, [2018-07-25T11:24:49.390476 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:24:49 +0200 | |
| I, [2018-07-25T11:24:49.397617 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:24:49.397721 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>false, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:24:49.431823 #865] INFO -- : Completed 200 OK in 34ms (Views: 0.4ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:24:51.000270 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223783" for 197.234.242.179 at 2018-07-25 11:24:51 +0200 | |
| I, [2018-07-25T11:24:51.007957 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:24:51.008077 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223783"} | |
| I, [2018-07-25T11:24:51.022563 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:24:51.139815 #865] INFO -- : Started GET "/api/v1/triggers/?full=true&_=1532508223784" for 197.234.242.179 at 2018-07-25 11:24:51 +0200 | |
| I, [2018-07-25T11:24:51.150909 #865] INFO -- : Processing by TriggersController#index as JSON | |
| I, [2018-07-25T11:24:51.150985 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223784"} | |
| I, [2018-07-25T11:24:51.205545 #865] INFO -- : Completed 200 OK in 54ms (Views: 6.1ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:25:00.514214 #865] INFO -- : Started GET "/api/v1/channels_telegram?_=1532508223785" for 197.234.242.179 at 2018-07-25 11:25:00 +0200 | |
| I, [2018-07-25T11:25:00.521337 #865] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:25:00.521424 #865] INFO -- : Parameters: {"_"=>"1532508223785"} | |
| I, [2018-07-25T11:25:00.585881 #865] INFO -- : Completed 200 OK in 64ms (Views: 8.2ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:25:02.936390 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:25:02.945693 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:25:02.945836 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:25:02.945993 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:25:02.946135 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:25:02.946220 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:25:02.947710 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:25:06.100882 #865] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 11:25:06 +0200 | |
| I, [2018-07-25T11:25:06.105309 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:25:06.113063 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:25:06.113245 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:25:06.116515 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:25:11.632143 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:25:11.637381 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:11.912416 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:11.912562 #872] INFO -- : done | |
| I, [2018-07-25T11:25:11.938953 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:12.216227 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:12.216396 #872] INFO -- : done | |
| I, [2018-07-25T11:25:12.243597 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:12.520516 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:12.520642 #872] INFO -- : done | |
| I, [2018-07-25T11:25:12.546957 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:12.820264 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:12.820392 #872] INFO -- : done | |
| I, [2018-07-25T11:25:13.716618 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:25:13 +0200 | |
| I, [2018-07-25T11:25:13.724750 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:25:13.724895 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:25:13.773563 #865] INFO -- : Completed 200 OK in 49ms (Views: 0.6ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T11:25:16.640140 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 11:25:16 +0200 | |
| I, [2018-07-25T11:25:16.646632 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:25:16.654883 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:25:16.655057 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:25:16.657880 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.5ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:25:18.467415 #865] INFO -- : Started GET "/" for 141.101.107.181 at 2018-07-25 11:25:18 +0200 | |
| I, [2018-07-25T11:25:18.472680 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:25:18.480602 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:25:18.480803 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:25:18.484136 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:25:18.626255 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.98.107 at 2018-07-25 11:25:18 +0200 | |
| I, [2018-07-25T11:25:18.630772 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:25:18.630881 #865] INFO -- : Parameters: {"update_id"=>405765909, "message"=>{"message_id"=>81, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510718, "text"=>"Hi"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:25:18.644754 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:25:42.858087 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:25:42.862124 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:43.144133 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:43.144287 #872] INFO -- : done | |
| I, [2018-07-25T11:25:43.175853 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:43.472298 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:43.472417 #872] INFO -- : done | |
| I, [2018-07-25T11:25:43.494332 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:43.772409 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:43.772555 #872] INFO -- : done | |
| I, [2018-07-25T11:25:43.795468 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:25:44.084023 #872] INFO -- : - no message | |
| I, [2018-07-25T11:25:44.084162 #872] INFO -- : done | |
| I, [2018-07-25T11:26:02.948000 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:26:02.955234 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:26:02.955342 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:26:02.955397 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:26:02.955444 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:26:02.955501 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:26:02.956560 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:26:02.981681 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:26:02 +0200 | |
| I, [2018-07-25T11:26:02.985101 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:26:02.991145 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:26:02.991276 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:26:02.993521 #865] INFO -- : Completed 200 OK in 8ms (Views: 1.2ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:26:11.676538 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:26:11 +0200 | |
| I, [2018-07-25T11:26:11.681704 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:26:11.690825 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:26:11.691068 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:26:11.695000 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:26:14.114476 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:26:14.119154 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:14.388109 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:14.388239 #872] INFO -- : done | |
| I, [2018-07-25T11:26:14.408481 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:14.600978 #865] INFO -- : Started GET "/" for 141.101.107.181 at 2018-07-25 11:26:14 +0200 | |
| I, [2018-07-25T11:26:14.606467 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:26:14.616931 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:26:14.617100 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:26:14.620020 #865] INFO -- : Completed 200 OK in 13ms (Views: 1.6ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T11:26:14.680297 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:14.680435 #872] INFO -- : done | |
| I, [2018-07-25T11:26:14.703850 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:14.976494 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:14.976627 #872] INFO -- : done | |
| I, [2018-07-25T11:26:15.000121 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:15.275883 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:15.276008 #872] INFO -- : done | |
| I, [2018-07-25T11:26:42.688156 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:26:45.323753 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:26:45.327800 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:45.636344 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:45.636450 #872] INFO -- : done | |
| I, [2018-07-25T11:26:45.664888 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:45.945012 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:45.945122 #872] INFO -- : done | |
| I, [2018-07-25T11:26:45.971479 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:46.243661 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:46.243777 #872] INFO -- : done | |
| I, [2018-07-25T11:26:46.267778 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:26:46.547789 #872] INFO -- : - no message | |
| I, [2018-07-25T11:26:46.547909 #872] INFO -- : done | |
| I, [2018-07-25T11:27:02.956851 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:27:02.967149 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:27:02.967379 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:27:02.967497 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:27:02.968190 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T11:27:02.976339 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T11:27:02.985458 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T11:27:06.756018 #865] INFO -- : Started GET "/" for 108.162.219.245 at 2018-07-25 11:27:06 +0200 | |
| I, [2018-07-25T11:27:06.762268 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:27:06.769346 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:27:06.769511 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:27:06.772587 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.6ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:27:07.150806 #865] INFO -- : Started GET "/" for 103.22.200.169 at 2018-07-25 11:27:07 +0200 | |
| I, [2018-07-25T11:27:07.156238 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:27:07.163786 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:27:07.163969 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:27:07.167622 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.2ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:27:12.968581 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:27:12.968730 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:27:12.969852 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:27:13.580569 #865] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 11:27:13 +0200 | |
| I, [2018-07-25T11:27:13.585866 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:27:13.592748 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:27:13.592968 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:27:13.596678 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:27:16.584375 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:27:16.588846 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:16.879875 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:16.879975 #872] INFO -- : done | |
| I, [2018-07-25T11:27:16.899922 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:17.183807 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:17.183943 #872] INFO -- : done | |
| I, [2018-07-25T11:27:17.209836 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:17.492149 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:17.492281 #872] INFO -- : done | |
| I, [2018-07-25T11:27:17.516908 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:17.808010 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:17.808138 #872] INFO -- : done | |
| I, [2018-07-25T11:27:42.588754 #872] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:27:47.925686 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:27:47.930344 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:48.251781 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:48.251892 #872] INFO -- : done | |
| I, [2018-07-25T11:27:48.385541 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:48.692177 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:48.692320 #872] INFO -- : done | |
| I, [2018-07-25T11:27:48.716833 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:49.000102 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:49.000228 #872] INFO -- : done | |
| I, [2018-07-25T11:27:49.022343 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:27:49.307772 #872] INFO -- : - no message | |
| I, [2018-07-25T11:27:49.307899 #872] INFO -- : done | |
| I, [2018-07-25T11:27:53.341552 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.98.209 at 2018-07-25 11:27:53 +0200 | |
| I, [2018-07-25T11:27:53.346594 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:27:53.346704 #865] INFO -- : Parameters: {"update_id"=>405765910, "message"=>{"message_id"=>82, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510873, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:27:53.360324 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:28:04.165278 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:28:04 +0200 | |
| I, [2018-07-25T11:28:04.170859 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:28:04.179342 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:28:04.179561 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:28:04.183085 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:28:12.970235 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:28:12.979850 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:28:12.979990 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:28:12.980088 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:28:12.980255 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:28:12.980326 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:28:12.981393 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:28:14.103727 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:28:14 +0200 | |
| I, [2018-07-25T11:28:14.112014 #865] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:28:14.112146 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{"state_id"=>"4"}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"} | |
| I, [2018-07-25T11:28:14.169336 #865] INFO -- : Completed 200 OK in 57ms (Views: 0.8ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T11:28:14.363278 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:28:14 +0200 | |
| I, [2018-07-25T11:28:14.373300 #865] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:28:14.373498 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"4", "priority_id"=>"2", "updated_at"=>"2018-07-25T09:21:29.601Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"} | |
| I, [2018-07-25T11:28:14.911146 #865] INFO -- : Completed 200 OK in 537ms (Views: 145.3ms | ActiveRecord: 86.3ms) | |
| I, [2018-07-25T11:28:16.081119 #865] INFO -- : Started GET "/" for 162.158.155.147 at 2018-07-25 11:28:16 +0200 | |
| I, [2018-07-25T11:28:16.086495 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:28:16.096520 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:28:16.096739 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:28:16.101052 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.1ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T11:28:16.283469 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:28:16 +0200 | |
| I, [2018-07-25T11:28:16.291072 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:28:16.291168 #865] INFO -- : Parameters: {"form_id"=>"508326834"} | |
| I, [2018-07-25T11:28:16.305529 #865] INFO -- : Completed 200 OK in 14ms (Views: 0.4ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:28:16.717422 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223787" for 197.234.242.179 at 2018-07-25 11:28:16 +0200 | |
| I, [2018-07-25T11:28:16.725450 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:28:16.725557 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223787", "id"=>"17"} | |
| I, [2018-07-25T11:28:16.736798 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223786" for 197.234.242.179 at 2018-07-25 11:28:16 +0200 | |
| I, [2018-07-25T11:28:16.748015 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:28:16.748144 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223786", "id"=>"287"} | |
| I, [2018-07-25T11:28:16.758790 #865] INFO -- : Completed 200 OK in 33ms (Views: 1.8ms | ActiveRecord: 7.4ms) | |
| I, [2018-07-25T11:28:16.890140 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223788" for 197.234.242.179 at 2018-07-25 11:28:16 +0200 | |
| I, [2018-07-25T11:28:16.905911 #865] INFO -- : Completed 200 OK in 158ms (Views: 7.9ms | ActiveRecord: 9.8ms) | |
| I, [2018-07-25T11:28:16.909783 #865] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:28:16.909900 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223788", "id"=>"287"} | |
| I, [2018-07-25T11:28:17.144874 #865] INFO -- : Completed 200 OK in 234ms (Views: 50.2ms | ActiveRecord: 45.3ms) | |
| I, [2018-07-25T11:28:17.377474 #865] INFO -- : Started GET "/" for 108.162.219.245 at 2018-07-25 11:28:17 +0200 | |
| I, [2018-07-25T11:28:17.380711 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:28:17.388231 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:28:17.388425 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:28:17.392342 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.2ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:28:17.666752 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223789" for 197.234.242.179 at 2018-07-25 11:28:17 +0200 | |
| I, [2018-07-25T11:28:17.673875 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:28:17.673984 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223789"} | |
| I, [2018-07-25T11:28:17.727312 #865] INFO -- : Completed 200 OK in 53ms (Views: 22.0ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:28:18.854914 #872] INFO -- : 2018-07-25T11:28:18+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392425) RUNNING | |
| I, [2018-07-25T11:28:19.338295 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:28:19.343703 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:19.633783 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:28:19.827750 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:19.827839 #872] INFO -- : done | |
| I, [2018-07-25T11:28:19.854936 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:28:19.859002 #872] INFO -- : 2018-07-25T11:28:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392425) COMPLETED after 1.0039 | |
| I, [2018-07-25T11:28:19.862990 #872] INFO -- : 2018-07-25T11:28:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392426) RUNNING | |
| I, [2018-07-25T11:28:19.895056 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:28:19.903715 #865] INFO -- : Started DELETE "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:28:19 +0200 | |
| I, [2018-07-25T11:28:19.909378 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:28:19.910554 #865] INFO -- : Processing by TaskbarController#destroy as JSON | |
| I, [2018-07-25T11:28:19.910618 #865] INFO -- : Parameters: {"id"=>"394"} | |
| I, [2018-07-25T11:28:19.912554 #872] INFO -- : 2018-07-25T11:28:19+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392426) COMPLETED after 0.0494 | |
| I, [2018-07-25T11:28:19.917158 #872] INFO -- : 2018-07-25T11:28:19+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::OnlineNotificationSeen::BackgroundJob (id=1392427) RUNNING | |
| I, [2018-07-25T11:28:19.928688 #865] INFO -- : Completed 200 OK in 18ms (Views: 0.2ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:28:19.978134 #872] INFO -- : 2018-07-25T11:28:19+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::OnlineNotificationSeen::BackgroundJob (id=1392427) COMPLETED after 0.0607 | |
| I, [2018-07-25T11:28:19.981740 #872] INFO -- : 2018-07-25T11:28:19+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392428) RUNNING | |
| I, [2018-07-25T11:28:20.041093 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392428) COMPLETED after 0.0592 | |
| I, [2018-07-25T11:28:20.044796 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392429) RUNNING | |
| I, [2018-07-25T11:28:20.100312 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392429) COMPLETED after 0.0554 | |
| I, [2018-07-25T11:28:20.104068 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392430) RUNNING | |
| I, [2018-07-25T11:28:20.154867 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392430) COMPLETED after 0.0507 | |
| I, [2018-07-25T11:28:20.158640 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392431) RUNNING | |
| E, [2018-07-25T11:28:20.183232 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: DGR02N2LIEp [HTTP 400]> | |
| E, [2018-07-25T11:28:20.186118 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:28:20.200063 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:28:20.209976 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:20.213358 #872] INFO -- : # 200 | |
| I, [2018-07-25T11:28:20.216436 #872] INFO -- : 2018-07-25T11:28:20+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392431) COMPLETED after 0.0576 | |
| I, [2018-07-25T11:28:20.484179 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:20.484289 #872] INFO -- : done | |
| I, [2018-07-25T11:28:20.519553 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:20.837112 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:20.837210 #872] INFO -- : done | |
| I, [2018-07-25T11:28:20.856510 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:21.164234 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:21.164351 #872] INFO -- : done | |
| I, [2018-07-25T11:28:21.702291 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223790" for 197.234.242.179 at 2018-07-25 11:28:21 +0200 | |
| I, [2018-07-25T11:28:21.709235 #865] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:28:21.709326 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223790", "id"=>"17"} | |
| I, [2018-07-25T11:28:21.735471 #865] INFO -- : Completed 200 OK in 26ms (Views: 5.0ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:28:22.699841 #872] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:28:26.160457 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.98.209 at 2018-07-25 11:28:26 +0200 | |
| I, [2018-07-25T11:28:26.166418 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:28:26.166562 #865] INFO -- : Parameters: {"update_id"=>405765911, "message"=>{"message_id"=>83, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510906, "text"=>"OK, start again"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:28:26.181868 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:28:51.202326 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:28:51.206865 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:51.483821 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:51.483959 #872] INFO -- : done | |
| I, [2018-07-25T11:28:51.619310 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:51.896109 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:51.896217 #872] INFO -- : done | |
| I, [2018-07-25T11:28:51.914096 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:52.188270 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:52.188433 #872] INFO -- : done | |
| I, [2018-07-25T11:28:52.216767 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:28:52.496020 #872] INFO -- : - no message | |
| I, [2018-07-25T11:28:52.496132 #872] INFO -- : done | |
| I, [2018-07-25T11:29:07.926768 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:29:07 +0200 | |
| I, [2018-07-25T11:29:07.931657 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:29:07.939730 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:29:07.939944 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:29:07.943714 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:29:08.193998 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:29:08 +0200 | |
| I, [2018-07-25T11:29:08.199383 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:29:08.207391 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:29:08.207608 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:29:08.211312 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:29:12.981757 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:29:12.993880 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:29:12.994645 #872] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)... | |
| I, [2018-07-25T11:29:13.002851 #872] INFO -- : execute Ticket.process_pending (try_count 0)... | |
| I, [2018-07-25T11:29:13.018744 #872] INFO -- : ...stopped thread for 'Ticket.process_pending' | |
| I, [2018-07-25T11:29:15.151496 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 11:29:15 +0200 | |
| I, [2018-07-25T11:29:15.155548 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:29:15.161953 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:29:15.162188 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:29:15.165247 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:29:17.765555 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.98.209 at 2018-07-25 11:29:17 +0200 | |
| I, [2018-07-25T11:29:17.771549 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:29:17.771683 #865] INFO -- : Parameters: {"update_id"=>405765912, "message"=>{"message_id"=>84, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510957, "text"=>"Please"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:29:17.786740 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T11:29:22.531077 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:29:22.535957 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:22.820180 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:22.820311 #872] INFO -- : done | |
| I, [2018-07-25T11:29:22.846449 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:22.994805 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:29:22.995001 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:29:22.995139 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:29:22.995515 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:29:22.995904 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:29:23.132072 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:23.132212 #872] INFO -- : done | |
| I, [2018-07-25T11:29:23.155411 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:23.439818 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:23.439939 #872] INFO -- : done | |
| I, [2018-07-25T11:29:23.462152 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:23.740134 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:23.740249 #872] INFO -- : done | |
| I, [2018-07-25T11:29:42.699520 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:29:45.621467 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/TzRp_srcu-D3YQ?bid=434497675" for 162.158.155.93 at 2018-07-25 11:29:45 +0200 | |
| I, [2018-07-25T11:29:45.625914 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:29:45.626022 #865] INFO -- : Parameters: {"update_id"=>267510491, "message"=>{"message_id"=>22, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532510985, "text"=>"Test"}, "bid"=>"434497675", "callback_token"=>"TzRp_srcu-D3YQ"} | |
| I, [2018-07-25T11:29:45.638722 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 5.0ms) | |
| I, [2018-07-25T11:29:53.781615 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:29:53.785674 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:54.064331 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:54.064459 #872] INFO -- : done | |
| I, [2018-07-25T11:29:54.086780 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:54.368485 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:54.368618 #872] INFO -- : done | |
| I, [2018-07-25T11:29:54.391083 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:54.679989 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:54.680127 #872] INFO -- : done | |
| I, [2018-07-25T11:29:54.704568 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:29:54.976600 #872] INFO -- : - no message | |
| I, [2018-07-25T11:29:54.976728 #872] INFO -- : done | |
| I, [2018-07-25T11:30:02.957807 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 11:30:02 +0200 | |
| I, [2018-07-25T11:30:02.962407 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:30:02.968213 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:30:02.968339 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:30:02.970538 #865] INFO -- : Completed 200 OK in 8ms (Views: 1.3ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:30:03.482378 #865] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 11:30:03 +0200 | |
| I, [2018-07-25T11:30:03.485555 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:30:03.493001 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:30:03.493165 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:30:03.496348 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.8ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:30:10.766666 #865] INFO -- : Started GET "/" for 141.101.99.240 at 2018-07-25 11:30:10 +0200 | |
| I, [2018-07-25T11:30:10.772888 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:30:10.782314 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:30:10.782545 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:30:10.787950 #865] INFO -- : Completed 200 OK in 14ms (Views: 3.6ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:30:22.997487 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:30:23.009221 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:30:23.009352 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:30:23.009557 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:30:23.009637 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:30:23.009710 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:30:23.010517 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T11:30:23.018315 #872] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T11:30:23.767976 #872] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T11:30:25.008919 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:30:25.013134 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:25.312516 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:25.312646 #872] INFO -- : done | |
| I, [2018-07-25T11:30:25.333923 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:25.616312 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:25.616443 #872] INFO -- : done | |
| I, [2018-07-25T11:30:25.642514 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:25.940585 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:25.940759 #872] INFO -- : done | |
| I, [2018-07-25T11:30:25.969835 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:26.300271 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:26.303265 #872] INFO -- : done | |
| I, [2018-07-25T11:30:33.010973 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:30:56.354714 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:30:56.358776 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:56.632129 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:56.632268 #872] INFO -- : done | |
| I, [2018-07-25T11:30:56.661112 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:56.932136 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:56.932261 #872] INFO -- : done | |
| I, [2018-07-25T11:30:56.963436 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:57.243651 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:57.243774 #872] INFO -- : done | |
| I, [2018-07-25T11:30:57.268883 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:30:57.540486 #872] INFO -- : - no message | |
| I, [2018-07-25T11:30:57.540592 #872] INFO -- : done | |
| I, [2018-07-25T11:31:10.064553 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 11:31:10 +0200 | |
| I, [2018-07-25T11:31:10.071907 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:31:10.079174 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:31:10.079332 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:31:10.082988 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:31:19.170738 #865] INFO -- : Started GET "/" for 103.22.200.79 at 2018-07-25 11:31:19 +0200 | |
| I, [2018-07-25T11:31:19.176224 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:31:19.182980 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:31:19.183123 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:31:19.186618 #865] INFO -- : Completed 200 OK in 10ms (Views: 2.0ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:31:19.255004 #865] INFO -- : Started GET "/" for 141.101.107.181 at 2018-07-25 11:31:19 +0200 | |
| I, [2018-07-25T11:31:19.263531 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:31:19.273192 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:31:19.273434 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:31:19.278593 #865] INFO -- : Completed 200 OK in 14ms (Views: 3.4ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:31:27.570571 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:31:27.573756 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:27.864685 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:27.864786 #872] INFO -- : done | |
| I, [2018-07-25T11:31:28.002249 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:28.277550 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:28.277655 #872] INFO -- : done | |
| I, [2018-07-25T11:31:28.294332 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:28.572407 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:28.572536 #872] INFO -- : done | |
| I, [2018-07-25T11:31:28.601349 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:28.904729 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:28.904837 #872] INFO -- : done | |
| I, [2018-07-25T11:31:33.012227 #872] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:31:33.021269 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:31:33.021591 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:31:33.021861 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:31:33.022132 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:31:33.022210 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:31:33.022922 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:31:58.931713 #872] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:31:58.935448 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:59.231977 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:59.232086 #872] INFO -- : done | |
| I, [2018-07-25T11:31:59.257934 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:59.532134 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:59.532230 #872] INFO -- : done | |
| I, [2018-07-25T11:31:59.551961 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:31:59.824340 #872] INFO -- : - no message | |
| I, [2018-07-25T11:31:59.824417 #872] INFO -- : done | |
| I, [2018-07-25T11:31:59.839907 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:32:00.124133 #872] INFO -- : - no message | |
| I, [2018-07-25T11:32:00.124250 #872] INFO -- : done | |
| I, [2018-07-25T11:32:09.386137 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 11:32:09 +0200 | |
| I, [2018-07-25T11:32:09.393369 #865] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:32:09.401538 #865] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:32:09.401711 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:32:09.405613 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.5ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:32:13.067267 #872] INFO -- : Scheduler stopped. | |
| I, [2018-07-25T11:32:16.965960 #4009] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T11:32:17.018342 #4004] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T11:32:17.092920 #4000] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T11:32:20.458959 #4000] INFO -- : Scheduler started. | |
| I, [2018-07-25T11:32:20.475000 #4000] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 09:32:20 UTC started. | |
| I, [2018-07-25T11:32:20.481457 #4000] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 09:32:20 UTC finished. | |
| I, [2018-07-25T11:32:20.481523 #4000] INFO -- : Cleanup of left over import jobs 2018-07-25 09:32:20 UTC started. | |
| I, [2018-07-25T11:32:20.483240 #4000] INFO -- : Cleanup of left over import jobs 2018-07-25 09:32:20 UTC finished. | |
| I, [2018-07-25T11:32:20.488373 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:32:20.498709 #4000] INFO -- : Started job thread for 'Generate Session data' (Sessions.jobs)... | |
| I, [2018-07-25T11:32:20.522338 #4000] INFO -- : execute Sessions.jobs (try_count 0)... | |
| I, [2018-07-25T11:32:21.009123 #4009] INFO -- : Started GET "/" for 103.22.200.241 at 2018-07-25 11:32:21 +0200 | |
| I, [2018-07-25T11:32:21.081355 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:32:21.127750 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:32:21.128341 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.4ms) | |
| I, [2018-07-25T11:32:21.133851 #4009] INFO -- : Completed 200 OK in 52ms (Views: 3.8ms | ActiveRecord: 25.3ms) | |
| I, [2018-07-25T11:32:28.488844 #4000] INFO -- : Starting worker thread Delayed::Backend::ActiveRecord::Job | |
| I, [2018-07-25T11:32:30.500357 #4000] INFO -- : Started job thread for 'Check Channels' (Channel.fetch)... | |
| I, [2018-07-25T11:32:30.527207 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:32:30.533096 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:32:30.812250 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:32:30.812376 #4000] INFO -- : done | |
| I, [2018-07-25T11:32:30.839989 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:32:31.116536 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:32:31.116633 #4000] INFO -- : done | |
| I, [2018-07-25T11:32:31.139538 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:32:31.416028 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:32:31.416128 #4000] INFO -- : done | |
| I, [2018-07-25T11:32:31.538559 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:32:31.803774 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:32:31.803878 #4000] INFO -- : done | |
| I, [2018-07-25T11:32:38.776729 #4009] INFO -- : Started GET "/" for 197.234.242.179 at 2018-07-25 11:32:38 +0200 | |
| I, [2018-07-25T11:32:38.783548 #4009] INFO -- : Processing by InitController#index as HTML | |
| I, [2018-07-25T11:32:38.785440 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:32:38.785593 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:32:38.788210 #4009] INFO -- : Completed 200 OK in 5ms (Views: 1.4ms | ActiveRecord: 0.6ms) | |
| I, [2018-07-25T11:32:40.032647 #4009] INFO -- : Started POST "/api/v1/signshow" for 197.234.242.179 at 2018-07-25 11:32:40 +0200 | |
| I, [2018-07-25T11:32:40.043332 #4009] INFO -- : Processing by SessionsController#show as JSON | |
| I, [2018-07-25T11:32:40.043441 #4009] INFO -- : Parameters: {"fingerprint"=>"-1227115082"} | |
| I, [2018-07-25T11:32:40.501385 #4000] INFO -- : Started job thread for 'Check streams for Channel' (Channel.stream)... | |
| I, [2018-07-25T11:32:40.524839 #4000] INFO -- : execute Channel.stream (try_count 0)... | |
| I, [2018-07-25T11:32:40.595965 #4009] INFO -- : Completed 200 OK in 552ms (Views: 50.0ms | ActiveRecord: 70.5ms) | |
| I, [2018-07-25T11:32:41.529216 #4000] INFO -- : Started stream channel for '12' (Twitter::Account)... | |
| I, [2018-07-25T11:32:41.849120 #4009] INFO -- : Started GET "/api/v1/translations/lang/en-gb?_=1532511159137" for 197.234.242.179 at 2018-07-25 11:32:41 +0200 | |
| I, [2018-07-25T11:32:41.860604 #4009] INFO -- : Processing by TranslationsController#lang as JSON | |
| I, [2018-07-25T11:32:41.860730 #4009] INFO -- : Parameters: {"_"=>"1532511159137", "locale"=>"en-gb"} | |
| I, [2018-07-25T11:32:41.872773 #4009] INFO -- : Completed 200 OK in 12ms (Views: 0.4ms | ActiveRecord: 2.4ms) | |
| I, [2018-07-25T11:32:43.196302 #4009] INFO -- : Started GET "/api/v1/first_steps?_=1532511159138" for 197.234.242.179 at 2018-07-25 11:32:43 +0200 | |
| I, [2018-07-25T11:32:43.206933 #4009] INFO -- : Processing by FirstStepsController#index as JSON | |
| I, [2018-07-25T11:32:43.207059 #4009] INFO -- : Parameters: {"_"=>"1532511159138"} | |
| I, [2018-07-25T11:32:43.237243 #4009] INFO -- : Completed 200 OK in 30ms (Views: 0.9ms | ActiveRecord: 7.6ms) | |
| I, [2018-07-25T11:32:43.796984 #4009] INFO -- : Started GET "/api/v1/cti/log?_=1532511159139" for 197.234.242.179 at 2018-07-25 11:32:43 +0200 | |
| I, [2018-07-25T11:32:43.803688 #4009] INFO -- : Processing by CtiController#index as JSON | |
| I, [2018-07-25T11:32:43.803764 #4009] INFO -- : Parameters: {"_"=>"1532511159139"} | |
| I, [2018-07-25T11:32:43.817876 #4009] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:32:44.543361 #4000] INFO -- : 2018-07-25T11:32:44+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::UserDeviceLogJob (id=1392432) RUNNING | |
| I, [2018-07-25T11:32:44.720643 #4000] INFO -- : 2018-07-25T11:32:44+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::UserDeviceLogJob (id=1392432) COMPLETED after 0.1771 | |
| I, [2018-07-25T11:33:01.835480 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:33:01.839829 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:02.196053 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:02.196170 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:02.217716 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:02.531757 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:02.531889 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:02.662084 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:02.983969 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:02.984087 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:03.009092 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:03.323478 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:03.323606 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:03.442932 #4009] INFO -- : Started GET "/" for 162.158.62.76 at 2018-07-25 11:33:03 +0200 | |
| I, [2018-07-25T11:33:03.448728 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:33:03.456003 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:33:03.456253 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:33:03.459873 #4009] INFO -- : Completed 200 OK in 11ms (Views: 2.3ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:33:08.216389 #4009] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 11:33:08 +0200 | |
| I, [2018-07-25T11:33:08.220989 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:33:08.229064 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:33:08.229273 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:33:08.232753 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:33:12.798945 #4009] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 11:33:12 +0200 | |
| I, [2018-07-25T11:33:12.804047 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:33:12.810139 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:33:12.810288 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:33:12.812733 #4009] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:33:12.949582 #4009] INFO -- : Started GET "/" for 162.158.158.46 at 2018-07-25 11:33:12 +0200 | |
| I, [2018-07-25T11:33:12.954937 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:33:12.962569 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:33:12.962770 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:33:12.966160 #4009] INFO -- : Completed 200 OK in 11ms (Views: 1.8ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:33:13.103194 #4009] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 11:33:13 +0200 | |
| I, [2018-07-25T11:33:13.108541 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:33:13.115442 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:33:13.115584 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:33:13.118711 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.4ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:33:33.356303 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:33:33.359634 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:33.631848 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:33.631931 #4000] INFO -- : done | |
| E, [2018-07-25T11:33:33.994561 #4000] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: CSrn5fCCaqa [HTTP 400]> | |
| E, [2018-07-25T11:33:33.994752 #4000] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:33:34.019700 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:34.292430 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:34.292567 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:34.317771 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:34.600402 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:34.600529 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:34.628451 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:33:34.904795 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:33:34.904933 #4000] INFO -- : done | |
| I, [2018-07-25T11:33:50.503484 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:33:50.514106 #4000] INFO -- : Started job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker)... | |
| I, [2018-07-25T11:33:50.538727 #4000] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:34:00.514405 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:34:00.514562 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:34:00.514947 #4000] INFO -- : Started job thread for 'Process escalation tickets' (Ticket.process_escalation)... | |
| I, [2018-07-25T11:34:00.539420 #4000] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:34:04.941617 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:34:04.947358 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:05.263883 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:05.263990 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:05.285659 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:05.604225 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:05.604368 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:05.628992 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:05.944415 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:05.944582 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:06.087187 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:06.315822 #4009] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 11:34:06 +0200 | |
| I, [2018-07-25T11:34:06.321238 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:34:06.330293 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:34:06.330547 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:34:06.334588 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:34:06.412149 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:06.412275 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:10.515316 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:34:10.516513 #4000] INFO -- : Started job thread for 'Execute jobs' (Job.run)... | |
| I, [2018-07-25T11:34:10.541310 #4000] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:34:13.941619 #4009] INFO -- : Started GET "/" for 162.158.158.52 at 2018-07-25 11:34:13 +0200 | |
| I, [2018-07-25T11:34:13.945149 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:34:13.952171 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:34:13.952319 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:34:13.954807 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.5ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:34:16.309751 #4009] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:34:16 +0200 | |
| I, [2018-07-25T11:34:16.316268 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:34:16.328151 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:34:16.328377 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:34:16.334201 #4009] INFO -- : Completed 200 OK in 18ms (Views: 3.5ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:34:36.447420 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:34:36.451792 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:36.740614 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:36.740746 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:36.768126 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:37.040147 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:37.040271 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:37.065968 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:37.336397 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:37.336553 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:37.365490 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:34:37.652334 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:34:37.652482 #4000] INFO -- : done | |
| I, [2018-07-25T11:34:56.455904 #4009] INFO -- : Started GET "/" for 197.234.242.179 at 2018-07-25 11:34:56 +0200 | |
| I, [2018-07-25T11:34:56.465670 #4009] INFO -- : Processing by InitController#index as HTML | |
| I, [2018-07-25T11:34:56.469892 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:34:56.470143 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:34:56.473875 #4009] INFO -- : Completed 200 OK in 8ms (Views: 2.2ms | ActiveRecord: 0.6ms) | |
| I, [2018-07-25T11:34:58.615343 #4009] INFO -- : Started POST "/api/v1/signshow" for 197.234.242.179 at 2018-07-25 11:34:58 +0200 | |
| I, [2018-07-25T11:34:58.625309 #4009] INFO -- : Processing by SessionsController#show as JSON | |
| I, [2018-07-25T11:34:58.625402 #4009] INFO -- : Parameters: {"fingerprint"=>"-1227115082"} | |
| I, [2018-07-25T11:34:59.158812 #4009] INFO -- : Completed 200 OK in 533ms (Views: 149.1ms | ActiveRecord: 26.0ms) | |
| I, [2018-07-25T11:35:00.185983 #4009] INFO -- : Started GET "/api/v1/translations/lang/en-gb?_=1532511297737" for 197.234.242.179 at 2018-07-25 11:35:00 +0200 | |
| I, [2018-07-25T11:35:00.194860 #4009] INFO -- : Processing by TranslationsController#lang as JSON | |
| I, [2018-07-25T11:35:00.194960 #4009] INFO -- : Parameters: {"_"=>"1532511297737", "locale"=>"en-gb"} | |
| I, [2018-07-25T11:35:00.205309 #4009] INFO -- : Completed 200 OK in 10ms (Views: 0.4ms | ActiveRecord: 2.3ms) | |
| I, [2018-07-25T11:35:01.120856 #4009] INFO -- : Started GET "/api/v1/first_steps?_=1532511297738" for 197.234.242.179 at 2018-07-25 11:35:01 +0200 | |
| I, [2018-07-25T11:35:01.127395 #4009] INFO -- : Processing by FirstStepsController#index as JSON | |
| I, [2018-07-25T11:35:01.127478 #4009] INFO -- : Parameters: {"_"=>"1532511297738"} | |
| I, [2018-07-25T11:35:01.156907 #4009] INFO -- : Completed 200 OK in 29ms (Views: 1.2ms | ActiveRecord: 10.7ms) | |
| I, [2018-07-25T11:35:01.193599 #4009] INFO -- : Started GET "/api/v1/users/image/da7ccad8a25dd66e80e96ee718c71387" for 197.234.242.179 at 2018-07-25 11:35:01 +0200 | |
| I, [2018-07-25T11:35:01.201160 #4009] INFO -- : Processing by UsersController#image as HTML | |
| I, [2018-07-25T11:35:01.201249 #4009] INFO -- : Parameters: {"hash"=>"da7ccad8a25dd66e80e96ee718c71387"} | |
| I, [2018-07-25T11:35:01.251612 #4009] INFO -- : Rendering text template | |
| I, [2018-07-25T11:35:01.251792 #4009] INFO -- : Rendered text template (0.0ms) | |
| I, [2018-07-25T11:35:01.251960 #4009] INFO -- : Sent data avatar (1.2ms) | |
| I, [2018-07-25T11:35:01.254184 #4009] INFO -- : Completed 200 OK in 53ms (Views: 0.9ms | ActiveRecord: 40.1ms) | |
| I, [2018-07-25T11:35:01.900698 #4009] INFO -- : Started GET "/api/v1/cti/log?_=1532511297739" for 197.234.242.179 at 2018-07-25 11:35:01 +0200 | |
| I, [2018-07-25T11:35:01.905757 #4009] INFO -- : Processing by CtiController#index as JSON | |
| I, [2018-07-25T11:35:01.905817 #4009] INFO -- : Parameters: {"_"=>"1532511297739"} | |
| I, [2018-07-25T11:35:01.918207 #4009] INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:35:07.687260 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:35:07.691893 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:08.004009 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:08.004127 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:08.025335 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:08.328284 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:08.328417 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:08.351354 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:08.708317 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:08.708454 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:08.730446 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:09.048086 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:09.048217 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:09.287032 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.98.209 at 2018-07-25 11:35:09 +0200 | |
| I, [2018-07-25T11:35:09.304430 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:35:09.304623 #4009] INFO -- : Parameters: {"update_id"=>405765913, "message"=>{"message_id"=>85, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511309, "text"=>"OK"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:35:09.568573 #4009] INFO -- : Completed 200 OK in 264ms (Views: 0.3ms | ActiveRecord: 73.9ms) | |
| I, [2018-07-25T11:35:10.385953 #4009] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 11:35:10 +0200 | |
| I, [2018-07-25T11:35:10.391153 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:35:10.398686 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:35:10.398889 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:35:10.402581 #4009] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:35:11.005744 #4009] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532511297740" for 197.234.242.179 at 2018-07-25 11:35:11 +0200 | |
| I, [2018-07-25T11:35:11.014214 #4009] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:35:11.014330 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297740", "id"=>"17"} | |
| I, [2018-07-25T11:35:11.035239 #4009] INFO -- : Completed 200 OK in 21ms (Views: 1.7ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:35:13.786364 #4009] INFO -- : Started GET "/" for 178.62.11.90 at 2018-07-25 11:35:13 +0200 | |
| I, [2018-07-25T11:35:13.791868 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:35:13.799886 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:35:13.800105 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:35:13.804130 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.3ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:35:16.797129 #4000] INFO -- : 2018-07-25T11:35:16+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392433) RUNNING | |
| I, [2018-07-25T11:35:16.838957 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:16.856111 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:16.860273 #4000] INFO -- : 2018-07-25T11:35:16+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392433) COMPLETED after 0.0630 | |
| I, [2018-07-25T11:35:16.865057 #4000] INFO -- : 2018-07-25T11:35:16+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392434) RUNNING | |
| I, [2018-07-25T11:35:16.899545 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:16.913582 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:16.917502 #4000] INFO -- : 2018-07-25T11:35:16+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392434) COMPLETED after 0.0522 | |
| I, [2018-07-25T11:35:16.922304 #4000] INFO -- : 2018-07-25T11:35:16+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392435) RUNNING | |
| I, [2018-07-25T11:35:17.032883 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:17.052487 #4000] INFO -- : # 201 | |
| I, [2018-07-25T11:35:17.056608 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392435) COMPLETED after 0.1341 | |
| I, [2018-07-25T11:35:17.061291 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392436) RUNNING | |
| I, [2018-07-25T11:35:17.106403 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:17.119701 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:17.123455 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392436) COMPLETED after 0.0620 | |
| I, [2018-07-25T11:35:17.127931 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392437) RUNNING | |
| I, [2018-07-25T11:35:17.197873 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:17.214111 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:17.217804 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392437) COMPLETED after 0.0897 | |
| I, [2018-07-25T11:35:17.222446 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392438) RUNNING | |
| I, [2018-07-25T11:35:17.256669 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:17.269171 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:17.272843 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392438) COMPLETED after 0.0502 | |
| I, [2018-07-25T11:35:17.277259 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392439) RUNNING | |
| I, [2018-07-25T11:35:17.341607 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392439) COMPLETED after 0.0642 | |
| I, [2018-07-25T11:35:17.345973 #4000] INFO -- : 2018-07-25T11:35:17+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392440) RUNNING | |
| I, [2018-07-25T11:35:17.466589 #4000] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:35:18.679078 #4009] INFO -- : Started GET "/" for 45.76.202.144 at 2018-07-25 11:35:18 +0200 | |
| I, [2018-07-25T11:35:18.682762 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:35:18.690772 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:35:18.690977 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:35:18.694606 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:35:20.517784 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:35:20.527977 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:35:20.528194 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:35:20.528301 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:35:20.528618 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:35:20.528712 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:35:20.529227 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:35:20.586520 #4009] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532511297741" for 197.234.242.179 at 2018-07-25 11:35:20 +0200 | |
| I, [2018-07-25T11:35:20.595590 #4009] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:35:20.595719 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297741"} | |
| I, [2018-07-25T11:35:20.622676 #4009] INFO -- : Completed 200 OK in 27ms (Views: 2.4ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:35:23.189481 #4000] INFO -- : 2018-07-25T11:35:23+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392440) COMPLETED after 5.8433 | |
| I, [2018-07-25T11:35:23.194069 #4000] INFO -- : 2018-07-25T11:35:23+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392441) RUNNING | |
| I, [2018-07-25T11:35:23.282941 #4000] INFO -- : 2018-07-25T11:35:23+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392441) COMPLETED after 0.0887 | |
| I, [2018-07-25T11:35:23.287086 #4000] INFO -- : 2018-07-25T11:35:23+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392442) RUNNING | |
| I, [2018-07-25T11:35:23.318665 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:23.333602 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:23.337291 #4000] INFO -- : 2018-07-25T11:35:23+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392442) COMPLETED after 0.0500 | |
| I, [2018-07-25T11:35:24.449816 #4009] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532511297742" for 197.234.242.179 at 2018-07-25 11:35:24 +0200 | |
| I, [2018-07-25T11:35:24.457835 #4009] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:35:24.457956 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297742", "id"=>"17"} | |
| I, [2018-07-25T11:35:24.494625 #4009] INFO -- : Completed 200 OK in 36ms (Views: 1.4ms | ActiveRecord: 8.4ms) | |
| I, [2018-07-25T11:35:35.452100 #4009] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 11:35:35 +0200 | |
| I, [2018-07-25T11:35:35.458585 #4009] INFO -- : Started GET "/api/v1/tickets/288?all=true&_=1532511297743" for 197.234.242.179 at 2018-07-25 11:35:35 +0200 | |
| I, [2018-07-25T11:35:35.462615 #4009] INFO -- : Processing by TaskbarController#create as JSON | |
| I, [2018-07-25T11:35:35.467274 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "id"=>"c-0"} | |
| I, [2018-07-25T11:35:35.509780 #4009] INFO -- : Completed 201 Created in 42ms (Views: 0.5ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T11:35:35.519056 #4009] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:35:35.519191 #4009] INFO -- : Parameters: {"all"=>"true", "_"=>"1532511297743", "id"=>"288"} | |
| I, [2018-07-25T11:35:35.669362 #4009] INFO -- : Completed 200 OK in 150ms (Views: 11.5ms | ActiveRecord: 45.8ms) | |
| I, [2018-07-25T11:35:35.906775 #4009] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 11:35:35 +0200 | |
| I, [2018-07-25T11:35:35.915888 #4009] INFO -- : Processing by RecentViewController#create as JSON | |
| I, [2018-07-25T11:35:35.915986 #4009] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"288"} | |
| I, [2018-07-25T11:35:35.946098 #4009] INFO -- : Completed 200 OK in 30ms (Views: 0.3ms | ActiveRecord: 9.2ms) | |
| I, [2018-07-25T11:35:36.296841 #4009] INFO -- : Started PUT "/api/v1/online_notifications/1066" for 197.234.242.179 at 2018-07-25 11:35:36 +0200 | |
| I, [2018-07-25T11:35:36.305586 #4009] INFO -- : Processing by OnlineNotificationsController#update as JSON | |
| I, [2018-07-25T11:35:36.305707 #4009] INFO -- : Parameters: {"seen"=>true, "id"=>"1066"} | |
| I, [2018-07-25T11:35:36.333907 #4009] INFO -- : Completed 200 OK in 28ms (Views: 0.4ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T11:35:36.494123 #4009] INFO -- : Started GET "/api/v1/text_modules/?full=true&_=1532511297744" for 197.234.242.179 at 2018-07-25 11:35:36 +0200 | |
| I, [2018-07-25T11:35:36.504497 #4009] INFO -- : Processing by TextModulesController#index as JSON | |
| I, [2018-07-25T11:35:36.504603 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297744"} | |
| I, [2018-07-25T11:35:36.538767 #4009] INFO -- : Completed 200 OK in 34ms (Views: 8.0ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:35:36.677951 #4009] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532511297745" for 197.234.242.179 at 2018-07-25 11:35:36 +0200 | |
| I, [2018-07-25T11:35:36.689878 #4009] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:35:36.690076 #4009] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532511297745"} | |
| I, [2018-07-25T11:35:36.786983 #4009] INFO -- : Completed 200 OK in 97ms (Views: 32.5ms | ActiveRecord: 7.5ms) | |
| I, [2018-07-25T11:35:37.540516 #4009] INFO -- : Started PUT "/api/v1/tickets/288" for 197.234.242.179 at 2018-07-25 11:35:37 +0200 | |
| I, [2018-07-25T11:35:37.550984 #4009] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:35:37.551106 #4009] INFO -- : Parameters: {"number"=>"86288", "title"=>"OK", "group_id"=>7, "owner_id"=>3, "customer_id"=>17, "state_id"=>1, "priority_id"=>2, "updated_at"=>"2018-07-25T09:35:09.474Z", "pending_time"=>nil, "bank_charges"=>nil, "cost_of_items"=>nil, "delivery_fee"=>nil, "distance"=>nil, "driver_number"=>nil, "number_of_items"=>nil, "tip"=>nil, "total"=>nil, "id"=>"288"} | |
| I, [2018-07-25T11:35:37.723769 #4009] INFO -- : Completed 200 OK in 173ms (Views: 0.6ms | ActiveRecord: 23.8ms) | |
| I, [2018-07-25T11:35:37.893017 #4009] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532511297746" for 197.234.242.179 at 2018-07-25 11:35:37 +0200 | |
| I, [2018-07-25T11:35:37.901864 #4009] INFO -- : Processing by RecentViewController#index as JSON | |
| I, [2018-07-25T11:35:37.901975 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297746"} | |
| I, [2018-07-25T11:35:38.107730 #4009] INFO -- : Completed 200 OK in 206ms (Views: 113.4ms | ActiveRecord: 15.4ms) | |
| I, [2018-07-25T11:35:38.982753 #4009] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532511297747" for 197.234.242.179 at 2018-07-25 11:35:38 +0200 | |
| I, [2018-07-25T11:35:38.990526 #4009] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:35:38.990629 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297747"} | |
| I, [2018-07-25T11:35:39.046132 #4009] INFO -- : Completed 200 OK in 55ms (Views: 8.1ms | ActiveRecord: 9.4ms) | |
| I, [2018-07-25T11:35:39.086501 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:35:39.090969 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:39.352302 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392443) RUNNING | |
| I, [2018-07-25T11:35:39.394175 #4009] INFO -- : Started GET "/api/v1/tickets/288?all=true&_=1532511297750" for 197.234.242.179 at 2018-07-25 11:35:39 +0200 | |
| I, [2018-07-25T11:35:39.396589 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:39.396668 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:39.400544 #4009] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:35:39.400628 #4009] INFO -- : Parameters: {"all"=>"true", "_"=>"1532511297750", "id"=>"288"} | |
| I, [2018-07-25T11:35:39.515552 #4009] INFO -- : Completed 200 OK in 115ms (Views: 15.5ms | ActiveRecord: 27.2ms) | |
| I, [2018-07-25T11:35:39.547041 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:39.558619 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:39.560896 #4009] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532511297748" for 197.234.242.179 at 2018-07-25 11:35:39 +0200 | |
| I, [2018-07-25T11:35:39.567272 #4009] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:35:39.567457 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297748", "id"=>"17"} | |
| I, [2018-07-25T11:35:39.580585 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:39.584713 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392443) COMPLETED after 0.2322 | |
| I, [2018-07-25T11:35:39.588489 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392444) RUNNING | |
| I, [2018-07-25T11:35:39.591906 #4009] INFO -- : Completed 200 OK in 24ms (Views: 1.7ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:35:39.632663 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:35:39.645963 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:35:39.649755 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392444) COMPLETED after 0.0611 | |
| I, [2018-07-25T11:35:39.653710 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392445) RUNNING | |
| I, [2018-07-25T11:35:39.697853 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392445) COMPLETED after 0.0440 | |
| I, [2018-07-25T11:35:39.702450 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392446) RUNNING | |
| I, [2018-07-25T11:35:39.754330 #4000] INFO -- : 2018-07-25T11:35:39+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392446) COMPLETED after 0.0517 | |
| I, [2018-07-25T11:35:39.832779 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:39.832944 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:39.855890 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:39.941433 #4009] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532511297749" for 197.234.242.179 at 2018-07-25 11:35:39 +0200 | |
| I, [2018-07-25T11:35:39.951261 #4009] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:35:39.951393 #4009] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532511297749"} | |
| I, [2018-07-25T11:35:40.014501 #4009] INFO -- : Completed 200 OK in 63ms (Views: 17.3ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:35:40.078795 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:35:40 +0200 | |
| I, [2018-07-25T11:35:40.087425 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:35:40.087560 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:35:40.132042 #4009] INFO -- : Completed 200 OK in 44ms (Views: 0.6ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T11:35:40.140508 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:40.140627 #4000] INFO -- : done | |
| I, [2018-07-25T11:35:40.165633 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:35:40.436182 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:35:40.436297 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:05.135815 #4009] INFO -- : Started GET "/" for 138.197.17.201 at 2018-07-25 11:36:05 +0200 | |
| I, [2018-07-25T11:36:05.140822 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:36:05.148109 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:36:05.148247 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:36:05.151500 #4009] INFO -- : Completed 200 OK in 11ms (Views: 1.5ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:36:06.883874 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:36:06 +0200 | |
| I, [2018-07-25T11:36:06.888870 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:36:06.897226 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:36:06.897459 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:36:06.901117 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.0ms) | |
| I, [2018-07-25T11:36:07.454202 #4009] INFO -- : Started GET "/" for 178.62.11.90 at 2018-07-25 11:36:07 +0200 | |
| I, [2018-07-25T11:36:07.459350 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:36:07.468118 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:36:07.468339 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:36:07.471938 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:36:10.468279 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:36:10.472284 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:10.744316 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:10.744473 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:10.889808 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:11.177760 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:11.177890 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:11.202182 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:11.484223 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:11.484361 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:11.510525 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:11.800680 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:11.800803 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:20.530910 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:36:20.540499 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:36:20.540682 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:36:20.541024 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:36:20.541119 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:36:20.541204 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:36:20.541672 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:36:20.542760 #4000] INFO -- : Started job thread for 'Closed chat sessions where participients are offline.' (Chat.cleanup_close)... | |
| I, [2018-07-25T11:36:20.563330 #4000] INFO -- : execute Chat.cleanup_close (try_count 0)... | |
| I, [2018-07-25T11:36:20.571171 #4000] INFO -- : ...stopped thread for 'Chat.cleanup_close' | |
| I, [2018-07-25T11:36:41.835021 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:36:42.297567 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:42.604265 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:42.604400 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:42.631557 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:42.912177 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:42.912305 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:42.936823 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:43.207702 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:43.207857 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:43.235750 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:36:43.508179 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:36:43.508291 #4000] INFO -- : done | |
| I, [2018-07-25T11:36:50.550811 #4000] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:36:54.645485 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:36:54 +0200 | |
| I, [2018-07-25T11:36:54.653823 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:36:54.653987 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"QNOT", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"85.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"288", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:36:54.691042 #4009] INFO -- : Completed 200 OK in 37ms (Views: 0.5ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T11:36:58.814560 #4009] INFO -- : Started PUT "/api/v1/tickets/288?all=true" for 197.234.242.179 at 2018-07-25 11:36:58 +0200 | |
| I, [2018-07-25T11:36:58.823787 #4009] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:36:58.823960 #4009] INFO -- : Parameters: {"number"=>"86288", "title"=>"OK", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"1", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Another test\n", "content_type"=>"text/plain", "ticket_id"=>"288", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"85.96232693@telegram", "form_id"=>"511362148"}, "updated_at"=>"2018-07-25T09:35:37.585Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"288", "all"=>"true"} | |
| I, [2018-07-25T11:36:58.967326 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:36:58 +0200 | |
| I, [2018-07-25T11:36:58.977977 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:36:58.983210 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Another test\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"85.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"288", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:36:59.071909 #4009] INFO -- : Completed 200 OK in 89ms (Views: 0.8ms | ActiveRecord: 35.8ms) | |
| I, [2018-07-25T11:36:59.350481 #4009] INFO -- : Completed 200 OK in 526ms (Views: 20.4ms | ActiveRecord: 147.5ms) | |
| I, [2018-07-25T11:36:59.600773 #4009] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532511297751" for 197.234.242.179 at 2018-07-25 11:36:59 +0200 | |
| I, [2018-07-25T11:36:59.612114 #4009] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:36:59.612219 #4009] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532511297751"} | |
| I, [2018-07-25T11:36:59.755125 #4009] INFO -- : Completed 200 OK in 143ms (Views: 87.5ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T11:36:59.797677 #4000] INFO -- : 2018-07-25T11:36:59+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392447) RUNNING | |
| I, [2018-07-25T11:36:59.897167 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:36:59.925438 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:36:59.929503 #4000] INFO -- : 2018-07-25T11:36:59+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392447) COMPLETED after 0.1316 | |
| I, [2018-07-25T11:36:59.934089 #4000] INFO -- : 2018-07-25T11:36:59+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392448) RUNNING | |
| I, [2018-07-25T11:36:59.970748 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:36:59.985846 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:36:59.990435 #4000] INFO -- : 2018-07-25T11:36:59+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392448) COMPLETED after 0.0562 | |
| I, [2018-07-25T11:36:59.994800 #4000] INFO -- : 2018-07-25T11:36:59+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392449) RUNNING | |
| I, [2018-07-25T11:37:00.075263 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:37:00.095779 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:37:00.099329 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392449) COMPLETED after 0.1043 | |
| I, [2018-07-25T11:37:00.103840 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392450) RUNNING | |
| I, [2018-07-25T11:37:00.137772 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:37:00.149531 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:37:00.153018 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392450) COMPLETED after 0.0490 | |
| I, [2018-07-25T11:37:00.157606 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392451) RUNNING | |
| I, [2018-07-25T11:37:00.254230 #4009] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:37:00 +0200 | |
| I, [2018-07-25T11:37:00.263938 #4009] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:37:00.264044 #4009] INFO -- : Parameters: {"form_id"=>"511362148"} | |
| I, [2018-07-25T11:37:00.278520 #4009] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:37:00.430093 #4000] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:37:00.433460 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392451) COMPLETED after 0.2757 | |
| I, [2018-07-25T11:37:00.437092 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392452) RUNNING | |
| I, [2018-07-25T11:37:00.628252 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:37:00.650408 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:37:00.654280 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392452) COMPLETED after 0.2170 | |
| I, [2018-07-25T11:37:00.658101 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392453) RUNNING | |
| I, [2018-07-25T11:37:00.686232 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:37:00.698570 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:37:00.702406 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392453) COMPLETED after 0.0441 | |
| I, [2018-07-25T11:37:00.706833 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392454) RUNNING | |
| I, [2018-07-25T11:37:00.744568 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392454) COMPLETED after 0.0376 | |
| I, [2018-07-25T11:37:00.749114 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392455) RUNNING | |
| I, [2018-07-25T11:37:00.924065 #4000] INFO -- : 2018-07-25T11:37:00+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392455) COMPLETED after 0.1748 | |
| I, [2018-07-25T11:37:01.905418 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:37:01 +0200 | |
| I, [2018-07-25T11:37:01.911254 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:37:01.911375 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:37:01.944351 #4009] INFO -- : Completed 200 OK in 33ms (Views: 0.7ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:37:02.041717 #4009] INFO -- : Started GET "/api/v1/ticket_articles/1058?full=true&_=1532511297752" for 197.234.242.179 at 2018-07-25 11:37:02 +0200 | |
| I, [2018-07-25T11:37:02.046902 #4009] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:37:02.046966 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297752", "id"=>"1058"} | |
| I, [2018-07-25T11:37:02.075336 #4009] INFO -- : Completed 200 OK in 28ms (Views: 4.9ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:37:02.292501 #4009] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:37:02 +0200 | |
| I, [2018-07-25T11:37:02.297197 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:37:02.304455 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:37:02.304660 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:37:02.308013 #4009] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:37:13.231499 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 11:37:13 +0200 | |
| I, [2018-07-25T11:37:13.237017 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:37:13.237151 #4009] INFO -- : Parameters: {"update_id"=>405765914, "message"=>{"message_id"=>87, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511433, "text"=>"Great"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:37:13.251349 #4009] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:37:13.542185 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:37:13.546403 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:13.848282 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:13.848411 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:13.875257 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:13.961511 #4009] INFO -- : Started GET "/" for 45.76.202.144 at 2018-07-25 11:37:13 +0200 | |
| I, [2018-07-25T11:37:14.092831 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:37:14.099570 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:37:14.099801 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:37:14.103635 #4009] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:37:14.152287 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:14.152376 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:14.168970 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:14.444299 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:14.444425 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:14.467660 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:14.748268 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:14.748399 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:18.580566 #4009] INFO -- : Started GET "/" for 52.23.120.125 at 2018-07-25 11:37:18 +0200 | |
| I, [2018-07-25T11:37:18.585567 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:37:18.594219 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:37:18.594451 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:37:18.598292 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.1ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:37:30.543651 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:37:30.554956 #4000] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T11:37:30.563288 #4000] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T11:37:30.576432 #4000] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T11:37:40.555195 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:37:40.555682 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:37:40.555925 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:37:40.556021 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:37:40.556118 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:37:40.556247 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:37:44.783607 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:37:44.788057 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:45.064085 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:45.064205 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:45.083036 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:45.351684 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:45.351807 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:45.376549 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:45.648191 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:45.648309 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:45.788041 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:37:46.062159 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:37:46.062289 #4000] INFO -- : done | |
| I, [2018-07-25T11:37:56.661318 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 11:37:56 +0200 | |
| I, [2018-07-25T11:37:56.667373 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:37:56.667515 #4009] INFO -- : Parameters: {"update_id"=>405765915, "message"=>{"message_id"=>88, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511476, "text"=>"Yes"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:37:56.682595 #4009] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:38:09.779378 #4009] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:38:09 +0200 | |
| I, [2018-07-25T11:38:09.784030 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:38:09.791399 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:38:09.791610 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:38:09.794969 #4009] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:38:12.014836 #4009] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:38:12 +0200 | |
| I, [2018-07-25T11:38:12.019205 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:38:12.026395 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:38:12.026576 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:38:12.029288 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.5ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:38:14.507737 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:38:14 +0200 | |
| I, [2018-07-25T11:38:14.511636 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:38:14.520638 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:38:14.520903 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:38:14.525140 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:38:16.098291 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:38:16.102722 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:16.376115 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:16.376219 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:16.398718 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:16.672475 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:16.672610 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:16.711847 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:16.984259 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:16.984438 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:17.008904 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:17.288325 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:17.288437 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:19.175794 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 11:38:19 +0200 | |
| I, [2018-07-25T11:38:19.181219 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:38:19.181371 #4009] INFO -- : Parameters: {"update_id"=>405765916, "message"=>{"message_id"=>89, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511499, "text"=>"Netted"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:38:19.195289 #4009] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T11:38:27.233097 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 11:38:27 +0200 | |
| I, [2018-07-25T11:38:27.238358 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:38:27.238488 #4009] INFO -- : Parameters: {"update_id"=>405765917, "message"=>{"message_id"=>90, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511507, "text"=>"She"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:38:27.250572 #4009] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:38:37.619042 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:38:37 +0200 | |
| I, [2018-07-25T11:38:37.627491 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:38:37.627661 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"85.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:38:37.671049 #4009] INFO -- : Completed 200 OK in 43ms (Views: 0.8ms | ActiveRecord: 7.8ms) | |
| I, [2018-07-25T11:38:40.557918 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:38:40.567745 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:38:40.567850 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:38:40.567921 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:38:40.567985 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:38:40.568157 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:38:40.568323 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:38:40.738719 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:38:40 +0200 | |
| I, [2018-07-25T11:38:40.747012 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:38:40.747135 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Yeah", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"85.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"288", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:38:40.806089 #4009] INFO -- : Completed 200 OK in 59ms (Views: 0.7ms | ActiveRecord: 6.9ms) | |
| I, [2018-07-25T11:38:41.707851 #4009] INFO -- : Started PUT "/api/v1/tickets/288?all=true" for 197.234.242.179 at 2018-07-25 11:38:41 +0200 | |
| I, [2018-07-25T11:38:41.715434 #4009] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:38:41.715584 #4009] INFO -- : Parameters: {"number"=>"86288", "title"=>"OK", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Yeah", "content_type"=>"text/plain", "ticket_id"=>"288", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"85.96232693@telegram", "form_id"=>"511362148"}, "updated_at"=>"2018-07-25T09:36:59.104Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"288", "all"=>"true"} | |
| I, [2018-07-25T11:38:42.049153 #4009] INFO -- : Completed 200 OK in 333ms (Views: 12.1ms | ActiveRecord: 75.2ms) | |
| I, [2018-07-25T11:38:42.851724 #4009] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532511297753" for 197.234.242.179 at 2018-07-25 11:38:42 +0200 | |
| I, [2018-07-25T11:38:42.860593 #4009] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:38:42.865258 #4009] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532511297753"} | |
| I, [2018-07-25T11:38:42.940953 #4009] INFO -- : Completed 200 OK in 75ms (Views: 29.7ms | ActiveRecord: 6.7ms) | |
| I, [2018-07-25T11:38:42.996277 #4009] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:38:42 +0200 | |
| I, [2018-07-25T11:38:43.004506 #4009] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:38:43.004598 #4009] INFO -- : Parameters: {"form_id"=>"511362148"} | |
| I, [2018-07-25T11:38:43.021660 #4009] INFO -- : Completed 200 OK in 17ms (Views: 0.4ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:38:44.977318 #4000] INFO -- : 2018-07-25T11:38:44+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392456) RUNNING | |
| I, [2018-07-25T11:38:45.095730 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:38:45.125935 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:38:45.129543 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392456) COMPLETED after 0.1521 | |
| I, [2018-07-25T11:38:45.133456 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392457) RUNNING | |
| I, [2018-07-25T11:38:45.165594 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:38:45.177706 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:38:45.180819 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:38:45 +0200 | |
| I, [2018-07-25T11:38:45.181532 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392457) COMPLETED after 0.0479 | |
| I, [2018-07-25T11:38:45.185752 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392458) RUNNING | |
| I, [2018-07-25T11:38:45.189278 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:38:45.189412 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:38:45.239610 #4009] INFO -- : Completed 200 OK in 50ms (Views: 0.7ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:38:45.361759 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:38:45.391239 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:38:45.396395 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392458) COMPLETED after 0.2105 | |
| I, [2018-07-25T11:38:45.400557 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392459) RUNNING | |
| I, [2018-07-25T11:38:45.447020 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:38:45.465650 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:38:45.471567 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392459) COMPLETED after 0.0708 | |
| I, [2018-07-25T11:38:45.476544 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392460) RUNNING | |
| I, [2018-07-25T11:38:45.725325 #4000] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:38:45.728638 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392460) COMPLETED after 0.2519 | |
| I, [2018-07-25T11:38:45.732456 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392461) RUNNING | |
| I, [2018-07-25T11:38:45.877629 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392461) COMPLETED after 0.1450 | |
| I, [2018-07-25T11:38:45.884005 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392462) RUNNING | |
| I, [2018-07-25T11:38:45.947374 #4000] INFO -- : 2018-07-25T11:38:45+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392462) COMPLETED after 0.0632 | |
| I, [2018-07-25T11:38:47.317108 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:38:47.320060 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:47.486987 #4009] INFO -- : Started GET "/api/v1/ticket_articles/1059?full=true&_=1532511297754" for 197.234.242.179 at 2018-07-25 11:38:47 +0200 | |
| I, [2018-07-25T11:38:47.495637 #4009] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:38:47.495729 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297754", "id"=>"1059"} | |
| I, [2018-07-25T11:38:47.539479 #4009] INFO -- : Completed 200 OK in 44ms (Views: 7.3ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:38:47.588008 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:47.588138 #4000] INFO -- : done | |
| E, [2018-07-25T11:38:47.961404 #4000] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: A0M3v/+iPw1 [HTTP 400]> | |
| E, [2018-07-25T11:38:47.961535 #4000] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:38:47.977411 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:48.247682 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:48.247798 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:48.269138 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:48.664564 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:48.664707 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:48.687407 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:38:48.968665 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:38:48.968778 #4000] INFO -- : done | |
| I, [2018-07-25T11:38:58.594765 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 11:38:58 +0200 | |
| I, [2018-07-25T11:38:58.601587 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:38:58.601703 #4009] INFO -- : Parameters: {"update_id"=>405765918, "message"=>{"message_id"=>92, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511538, "text"=>"Let's trey"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:38:58.617055 #4009] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 5.8ms) | |
| I, [2018-07-25T11:39:00.554378 #4000] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:39:10.556220 #4000] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:39:14.052835 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:39:14 +0200 | |
| I, [2018-07-25T11:39:14.056308 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:39:14.063541 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:39:14.063772 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:39:14.068710 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.6ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:39:16.735324 #4009] INFO -- : Started GET "/" for 178.62.11.90 at 2018-07-25 11:39:16 +0200 | |
| I, [2018-07-25T11:39:16.740707 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:39:16.748039 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:39:16.748287 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:39:16.752001 #4009] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:39:17.586985 #4009] INFO -- : Started GET "/" for 52.23.120.125 at 2018-07-25 11:39:17 +0200 | |
| I, [2018-07-25T11:39:17.591954 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:39:17.600342 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:39:17.600565 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:39:17.604248 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:39:19.001047 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:39:19.005576 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:19.279675 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:19.279782 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:19.296341 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:19.567716 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:19.567864 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:19.592672 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:19.865533 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:19.865637 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:19.892081 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:20.180090 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:20.180250 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:40.569531 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:39:40.580883 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:39:40.581025 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:39:40.581271 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:39:40.581493 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:39:40.581582 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:39:40.582669 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:39:50.215623 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:39:50.220319 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:50.496341 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:50.496491 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:50.523458 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:50.561892 #4000] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:39:50.800206 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:50.800345 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:50.825212 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:51.104242 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:51.104375 #4000] INFO -- : done | |
| I, [2018-07-25T11:39:51.126368 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:39:51.536494 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:39:51.536619 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:03.673773 #4009] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:40:03 +0200 | |
| I, [2018-07-25T11:40:03.677137 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:40:03.683610 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:40:03.683830 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:40:03.686840 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T11:40:10.715009 #4009] INFO -- : Started GET "/" for 178.62.11.90 at 2018-07-25 11:40:10 +0200 | |
| I, [2018-07-25T11:40:10.719063 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:40:10.725847 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:40:10.726002 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:40:10.728824 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.5ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:40:21.571391 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:40:21.576206 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:21.851517 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:21.851629 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:21.875112 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:22.069195 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:40:22 +0200 | |
| I, [2018-07-25T11:40:22.077828 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:40:22.085988 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:40:22.086252 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:40:22.089738 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:40:22.152020 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:22.152240 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:22.177633 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:22.456146 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:22.456268 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:22.479576 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:22.760602 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:22.760761 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:40.583230 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:40:40.594125 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:40:40.594483 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:40:40.594606 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:40:40.594978 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:40:40.595201 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:40:40.596342 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:40:52.792223 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:40:52.796854 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:53.100038 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:53.100170 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:53.123189 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:53.412439 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:53.412564 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:53.435782 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:53.725700 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:53.725824 #4000] INFO -- : done | |
| I, [2018-07-25T11:40:53.748193 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:40:54.032193 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:40:54.032303 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:03.121388 #4009] INFO -- : Started GET "/" for 52.199.17.123 at 2018-07-25 11:41:03 +0200 | |
| I, [2018-07-25T11:41:03.127135 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:41:03.132795 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:41:03.132920 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:41:03.135105 #4009] INFO -- : Completed 200 OK in 8ms (Views: 1.2ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:41:10.094660 #4009] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:41:10 +0200 | |
| I, [2018-07-25T11:41:10.098417 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:41:10.104393 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:41:10.104539 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:41:10.106797 #4009] INFO -- : Completed 200 OK in 8ms (Views: 1.3ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T11:41:13.467908 #4009] INFO -- : Started GET "/" for 139.162.228.62 at 2018-07-25 11:41:13 +0200 | |
| I, [2018-07-25T11:41:13.473260 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:41:13.481676 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:41:13.481891 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:41:13.485680 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:41:24.063189 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:41:24.066569 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:24.340647 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:24.340773 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:24.357999 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:24.643436 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:24.643555 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:24.663405 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:24.960477 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:24.960600 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:24.984461 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:25.268289 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:25.268412 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:40.596971 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:41:40.608021 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:41:40.608459 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:41:40.608594 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:41:40.608835 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:41:40.609052 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:41:40.610413 #4000] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T11:41:40.618824 #4000] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T11:41:41.282938 #4000] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T11:41:50.610617 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:41:55.302542 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:41:55.306704 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:55.588030 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:55.588149 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:55.611178 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:55.888045 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:55.888174 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:55.912975 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:56.188378 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:56.188529 #4000] INFO -- : done | |
| I, [2018-07-25T11:41:56.209989 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:41:56.480568 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:41:56.480690 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:10.255889 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:42:10 +0200 | |
| I, [2018-07-25T11:42:10.259835 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:42:10.267984 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:42:10.268602 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.5ms) | |
| I, [2018-07-25T11:42:10.272537 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.3ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:42:14.581494 #4009] INFO -- : Started GET "/" for 139.162.228.62 at 2018-07-25 11:42:14 +0200 | |
| I, [2018-07-25T11:42:14.587959 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:42:14.596285 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:42:14.596509 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:42:14.600959 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.7ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:42:15.074985 #4009] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:42:15 +0200 | |
| I, [2018-07-25T11:42:15.083468 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:42:15.092646 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:42:15.092897 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:42:15.098086 #4009] INFO -- : Completed 200 OK in 14ms (Views: 3.2ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:42:26.513983 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:42:26.517620 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:26.936139 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:26.936252 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:26.960914 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:27.244040 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:27.244169 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:27.263786 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:27.548172 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:27.548304 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:27.569384 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:27.844329 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:27.844449 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:45.784306 #4009] INFO -- : Started GET "/api/v1/users/recent?limit=50&full=true&_=1532511297755" for 197.234.242.179 at 2018-07-25 11:42:45 +0200 | |
| I, [2018-07-25T11:42:45.795334 #4009] INFO -- : Processing by UsersController#recent as JSON | |
| I, [2018-07-25T11:42:45.795422 #4009] INFO -- : Parameters: {"limit"=>"50", "full"=>"true", "_"=>"1532511297755"} | |
| I, [2018-07-25T11:42:45.900937 #4009] INFO -- : Completed 200 OK in 105ms (Views: 42.7ms | ActiveRecord: 4.9ms) | |
| I, [2018-07-25T11:42:47.699337 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:42:47 +0200 | |
| I, [2018-07-25T11:42:47.776710 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:42:47.776854 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>false, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:42:47.825824 #4009] INFO -- : Completed 200 OK in 49ms (Views: 0.6ms | ActiveRecord: 8.7ms) | |
| I, [2018-07-25T11:42:48.141975 #4009] INFO -- : Started GET "/api/v1/channels_telegram?_=1532511297756" for 197.234.242.179 at 2018-07-25 11:42:48 +0200 | |
| I, [2018-07-25T11:42:48.150230 #4009] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:42:48.150327 #4009] INFO -- : Parameters: {"_"=>"1532511297756"} | |
| I, [2018-07-25T11:42:48.193733 #4009] INFO -- : Completed 200 OK in 43ms (Views: 8.2ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:42:50.573896 #4000] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:42:50.611316 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:42:50.619604 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:42:50.619760 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:42:50.619857 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:42:50.619942 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:42:50.620024 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:42:50.621319 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:42:53.863517 #4009] INFO -- : Started POST "/api/v1/channels_telegram_disable" for 197.234.242.179 at 2018-07-25 11:42:53 +0200 | |
| I, [2018-07-25T11:42:53.869452 #4009] INFO -- : Processing by ChannelsTelegramController#disable as JSON | |
| I, [2018-07-25T11:42:53.869539 #4009] INFO -- : Parameters: {"id"=>14} | |
| I, [2018-07-25T11:42:53.894256 #4009] INFO -- : Completed 200 OK in 25ms (Views: 0.2ms | ActiveRecord: 7.6ms) | |
| I, [2018-07-25T11:42:54.060717 #4000] INFO -- : 2018-07-25T11:42:54+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::UserDeviceLogJob (id=1392463) RUNNING | |
| I, [2018-07-25T11:42:54.103374 #4000] INFO -- : 2018-07-25T11:42:54+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::UserDeviceLogJob (id=1392463) COMPLETED after 0.0425 | |
| I, [2018-07-25T11:42:54.664298 #4009] INFO -- : Started GET "/api/v1/channels_telegram?_=1532511297757" for 197.234.242.179 at 2018-07-25 11:42:54 +0200 | |
| I, [2018-07-25T11:42:54.672086 #4009] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:42:54.672199 #4009] INFO -- : Parameters: {"_"=>"1532511297757"} | |
| I, [2018-07-25T11:42:54.711821 #4009] INFO -- : Completed 200 OK in 39ms (Views: 5.4ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:42:57.881296 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:42:57.886508 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:58.168255 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:58.168350 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:58.187743 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:58.468124 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:58.468234 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:58.488527 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:58.760506 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:58.760631 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:58.784592 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:42:59.056695 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:42:59.056843 #4000] INFO -- : done | |
| I, [2018-07-25T11:42:59.814672 #4009] INFO -- : Started POST "/api/v1/channels_telegram_enable" for 197.234.242.179 at 2018-07-25 11:42:59 +0200 | |
| I, [2018-07-25T11:42:59.820139 #4009] INFO -- : Processing by ChannelsTelegramController#enable as JSON | |
| I, [2018-07-25T11:42:59.820206 #4009] INFO -- : Parameters: {"id"=>14} | |
| I, [2018-07-25T11:42:59.844050 #4009] INFO -- : Completed 200 OK in 24ms (Views: 0.2ms | ActiveRecord: 7.6ms) | |
| I, [2018-07-25T11:43:00.599304 #4009] INFO -- : Started GET "/api/v1/channels_telegram?_=1532511297758" for 197.234.242.179 at 2018-07-25 11:43:00 +0200 | |
| I, [2018-07-25T11:43:00.606567 #4009] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:43:00.606653 #4009] INFO -- : Parameters: {"_"=>"1532511297758"} | |
| I, [2018-07-25T11:43:00.648784 #4009] INFO -- : Completed 200 OK in 42ms (Views: 6.2ms | ActiveRecord: 5.2ms) | |
| I, [2018-07-25T11:43:08.377108 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:43:08 +0200 | |
| I, [2018-07-25T11:43:08.382511 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:43:08.391299 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:43:08.391575 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:43:08.395425 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 4.4ms) | |
| I, [2018-07-25T11:43:09.034866 #4009] INFO -- : Started GET "/" for 52.23.120.125 at 2018-07-25 11:43:09 +0200 | |
| I, [2018-07-25T11:43:09.040458 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:43:09.049400 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:43:09.049638 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:43:09.053352 #4009] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:43:12.176732 #4009] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:43:12 +0200 | |
| I, [2018-07-25T11:43:12.181681 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:43:12.188589 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:43:12.188729 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:43:12.191533 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.3ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:43:29.088932 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:43:29.092784 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:43:29.372277 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:43:29.372387 #4000] INFO -- : done | |
| I, [2018-07-25T11:43:29.394578 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:43:29.668592 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:43:29.668722 #4000] INFO -- : done | |
| I, [2018-07-25T11:43:29.691967 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:43:29.968390 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:43:29.968527 #4000] INFO -- : done | |
| I, [2018-07-25T11:43:29.990715 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:43:30.272256 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:43:30.272413 #4000] INFO -- : done | |
| I, [2018-07-25T11:43:32.996989 #4009] INFO -- : Started PUT "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:43:32 +0200 | |
| I, [2018-07-25T11:43:33.004391 #4009] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:43:33.004524 #4009] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:35:35.481Z", "id"=>"395"} | |
| I, [2018-07-25T11:43:33.038873 #4009] INFO -- : Completed 200 OK in 34ms (Views: 0.6ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:43:39.321579 #4009] INFO -- : Started PUT "/api/v1/tickets/288?all=true" for 197.234.242.179 at 2018-07-25 11:43:39 +0200 | |
| I, [2018-07-25T11:43:39.330006 #4009] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:43:39.330250 #4009] INFO -- : Parameters: {"number"=>"86288", "title"=>"OK", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"4", "priority_id"=>"2", "updated_at"=>"2018-07-25T09:38:41.815Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"288", "all"=>"true"} | |
| I, [2018-07-25T11:43:39.614360 #4009] INFO -- : Completed 200 OK in 284ms (Views: 10.5ms | ActiveRecord: 66.7ms) | |
| I, [2018-07-25T11:43:40.067703 #4009] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:43:40 +0200 | |
| I, [2018-07-25T11:43:40.074746 #4009] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:43:40.074838 #4009] INFO -- : Parameters: {"form_id"=>"511362148"} | |
| I, [2018-07-25T11:43:40.086991 #4009] INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 2.1ms) | |
| I, [2018-07-25T11:43:40.191047 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.81 at 2018-07-25 11:43:40 +0200 | |
| I, [2018-07-25T11:43:40.194824 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:43:40.194907 #4009] INFO -- : Parameters: {"update_id"=>405765919, "message"=>{"message_id"=>93, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511801, "text"=>"What"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:43:40.206400 #4009] INFO -- : Completed 200 OK in 11ms (Views: 0.2ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:43:40.416393 #4009] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532511297759" for 197.234.242.179 at 2018-07-25 11:43:40 +0200 | |
| I, [2018-07-25T11:43:40.421920 #4009] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:43:40.421987 #4009] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532511297759"} | |
| I, [2018-07-25T11:43:40.479865 #4009] INFO -- : Completed 200 OK in 58ms (Views: 17.7ms | ActiveRecord: 5.6ms) | |
| I, [2018-07-25T11:43:42.130957 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392464) RUNNING | |
| I, [2018-07-25T11:43:42.335387 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/288?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:43:42.372697 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:43:42.376269 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392464) COMPLETED after 0.2452 | |
| I, [2018-07-25T11:43:42.380185 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392465) RUNNING | |
| I, [2018-07-25T11:43:42.387693 #4009] INFO -- : Started DELETE "/api/v1/taskbar/395" for 197.234.242.179 at 2018-07-25 11:43:42 +0200 | |
| I, [2018-07-25T11:43:42.393072 #4009] INFO -- : Processing by TaskbarController#destroy as JSON | |
| I, [2018-07-25T11:43:42.393146 #4009] INFO -- : Parameters: {"id"=>"395"} | |
| I, [2018-07-25T11:43:42.413504 #4009] INFO -- : Completed 200 OK in 20ms (Views: 0.3ms | ActiveRecord: 7.1ms) | |
| I, [2018-07-25T11:43:42.414728 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:43:42.427995 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:43:42.431207 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392465) COMPLETED after 0.0509 | |
| I, [2018-07-25T11:43:42.435231 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::OnlineNotificationSeen::BackgroundJob (id=1392466) RUNNING | |
| I, [2018-07-25T11:43:42.466236 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::OnlineNotificationSeen::BackgroundJob (id=1392466) COMPLETED after 0.0309 | |
| I, [2018-07-25T11:43:42.469424 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392467) RUNNING | |
| I, [2018-07-25T11:43:42.628324 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392467) COMPLETED after 0.1588 | |
| I, [2018-07-25T11:43:42.631840 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392468) RUNNING | |
| I, [2018-07-25T11:43:42.682077 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392468) COMPLETED after 0.0501 | |
| I, [2018-07-25T11:43:42.685521 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392469) RUNNING | |
| I, [2018-07-25T11:43:42.727572 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job Transaction::BackgroundJob (id=1392469) COMPLETED after 0.0419 | |
| I, [2018-07-25T11:43:42.730668 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392470) RUNNING | |
| I, [2018-07-25T11:43:42.765564 #4000] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:43:42.777878 #4000] INFO -- : # 200 | |
| I, [2018-07-25T11:43:42.780964 #4000] INFO -- : 2018-07-25T11:43:42+0200: [Worker(host:ftc-zammad pid:4000)] Job BackgroundJobSearchIndex (id=1392470) COMPLETED after 0.0502 | |
| I, [2018-07-25T11:43:43.453892 #4009] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532511297760" for 197.234.242.179 at 2018-07-25 11:43:43 +0200 | |
| I, [2018-07-25T11:43:43.461445 #4009] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:43:43.461550 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297760", "id"=>"17"} | |
| I, [2018-07-25T11:43:43.510317 #4009] INFO -- : Completed 200 OK in 49ms (Views: 7.0ms | ActiveRecord: 8.5ms) | |
| I, [2018-07-25T11:43:50.622012 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:43:50.632448 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:43:50.632598 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:43:50.632681 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:43:50.632751 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:43:50.632819 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:43:50.634163 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:43:55.387131 #4009] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.81 at 2018-07-25 11:43:55 +0200 | |
| I, [2018-07-25T11:43:55.391727 #4009] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:43:55.391859 #4009] INFO -- : Parameters: {"update_id"=>405765920, "message"=>{"message_id"=>94, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532511832, "text"=>"Open a new one"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:43:55.403410 #4009] INFO -- : Completed 200 OK in 11ms (Views: 0.2ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:44:00.305458 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:44:00.309965 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:00.566708 #4000] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:44:00.583820 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:00.583913 #4000] INFO -- : done | |
| E, [2018-07-25T11:44:00.912205 #4000] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: EJ5YFvaWGNd [HTTP 400]> | |
| E, [2018-07-25T11:44:00.912364 #4000] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:44:00.934397 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:01.228649 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:01.228771 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:01.251690 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:01.555956 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:01.556086 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:01.577946 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:01.666450 #4009] INFO -- : Started GET "/" for 138.197.17.201 at 2018-07-25 11:44:01 +0200 | |
| I, [2018-07-25T11:44:01.670235 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:44:01.675593 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:44:01.675720 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:44:01.678703 #4009] INFO -- : Completed 200 OK in 8ms (Views: 1.7ms | ActiveRecord: 2.9ms) | |
| I, [2018-07-25T11:44:01.884268 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:01.884351 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:08.345588 #4009] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:44:08 +0200 | |
| I, [2018-07-25T11:44:08.349354 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:44:08.357155 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:44:08.357384 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:44:08.361228 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:44:08.782191 #4009] INFO -- : Started DELETE "/api/v1/online_notifications/1066" for 197.234.242.179 at 2018-07-25 11:44:08 +0200 | |
| I, [2018-07-25T11:44:08.791221 #4009] INFO -- : Processing by OnlineNotificationsController#destroy as JSON | |
| I, [2018-07-25T11:44:08.791320 #4009] INFO -- : Parameters: {"id"=>"1066"} | |
| I, [2018-07-25T11:44:08.814802 #4009] INFO -- : Completed 200 OK in 23ms (Views: 0.3ms | ActiveRecord: 7.3ms) | |
| I, [2018-07-25T11:44:10.568824 #4000] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:44:11.182979 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:44:11 +0200 | |
| I, [2018-07-25T11:44:11.187453 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:44:11.195134 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:44:11.195286 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:44:11.198194 #4009] INFO -- : Completed 200 OK in 11ms (Views: 1.5ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:44:12.355807 #4009] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532511297761" for 197.234.242.179 at 2018-07-25 11:44:12 +0200 | |
| I, [2018-07-25T11:44:12.365343 #4009] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:44:12.365456 #4009] INFO -- : Parameters: {"full"=>"true", "_"=>"1532511297761"} | |
| I, [2018-07-25T11:44:12.380033 #4009] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:44:31.908303 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:44:31.912389 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:32.184138 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:32.184278 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:32.209585 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:32.612658 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:32.612781 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:32.635842 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:32.920480 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:32.920597 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:32.939673 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:44:33.224007 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:44:33.224121 #4000] INFO -- : done | |
| I, [2018-07-25T11:44:50.634856 #4000] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:44:50.645220 #4000] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:44:50.645371 #4000] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:44:50.645914 #4000] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)... | |
| I, [2018-07-25T11:44:50.654324 #4000] INFO -- : execute Ticket.process_pending (try_count 0)... | |
| I, [2018-07-25T11:44:50.670213 #4000] INFO -- : ...stopped thread for 'Ticket.process_pending' | |
| I, [2018-07-25T11:45:00.646193 #4000] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:45:00.646652 #4000] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:45:00.646913 #4000] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:45:00.647199 #4000] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:45:02.814336 #4009] INFO -- : Started GET "/" for 138.197.17.201 at 2018-07-25 11:45:02 +0200 | |
| I, [2018-07-25T11:45:02.818768 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:45:02.826432 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:45:02.826721 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:45:02.830893 #4009] INFO -- : Completed 200 OK in 12ms (Views: 2.7ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:45:03.251447 #4000] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:45:03.254300 #4000] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:03.563658 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:45:03.563765 #4000] INFO -- : done | |
| I, [2018-07-25T11:45:03.583297 #4000] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:03.908408 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:45:03.908506 #4000] INFO -- : done | |
| I, [2018-07-25T11:45:03.930527 #4000] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:04.263561 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:45:04.263675 #4000] INFO -- : done | |
| I, [2018-07-25T11:45:04.287142 #4000] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:04.604337 #4000] INFO -- : - no message | |
| I, [2018-07-25T11:45:04.604440 #4000] INFO -- : done | |
| I, [2018-07-25T11:45:16.969614 #4009] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:45:16 +0200 | |
| I, [2018-07-25T11:45:16.974991 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:45:16.981236 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:45:16.981431 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:45:16.985291 #4009] INFO -- : Completed 200 OK in 10ms (Views: 1.9ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:45:17.073225 #4009] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:45:17 +0200 | |
| I, [2018-07-25T11:45:17.076477 #4009] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:45:17.083849 #4009] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:45:17.084055 #4009] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:45:17.087869 #4009] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:45:18.263789 #4000] INFO -- : Scheduler stopped. | |
| I, [2018-07-25T11:45:22.141497 #4568] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T11:45:22.237540 #4557] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T11:45:22.281413 #4563] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png") | |
| I, [2018-07-25T11:45:25.371182 #4557] INFO -- : Scheduler started. | |
| I, [2018-07-25T11:45:25.386130 #4557] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 09:45:25 UTC started. | |
| I, [2018-07-25T11:45:25.392520 #4557] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 09:45:25 UTC finished. | |
| I, [2018-07-25T11:45:25.392604 #4557] INFO -- : Cleanup of left over import jobs 2018-07-25 09:45:25 UTC started. | |
| I, [2018-07-25T11:45:25.394228 #4557] INFO -- : Cleanup of left over import jobs 2018-07-25 09:45:25 UTC finished. | |
| I, [2018-07-25T11:45:25.485715 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:45:25.493752 #4557] INFO -- : Started job thread for 'Generate Session data' (Sessions.jobs)... | |
| I, [2018-07-25T11:45:25.511146 #4557] INFO -- : execute Sessions.jobs (try_count 0)... | |
| I, [2018-07-25T11:45:33.486192 #4557] INFO -- : Starting worker thread Delayed::Backend::ActiveRecord::Job | |
| I, [2018-07-25T11:45:35.607207 #4557] INFO -- : Started job thread for 'Check streams for Channel' (Channel.stream)... | |
| I, [2018-07-25T11:45:35.625784 #4557] INFO -- : execute Channel.stream (try_count 0)... | |
| I, [2018-07-25T11:45:36.630387 #4557] INFO -- : Started stream channel for '12' (Twitter::Account)... | |
| I, [2018-07-25T11:45:45.618022 #4557] INFO -- : Started job thread for 'Check Channels' (Channel.fetch)... | |
| I, [2018-07-25T11:45:45.644437 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:45:45.649611 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:45.932283 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:45:45.932401 #4557] INFO -- : done | |
| I, [2018-07-25T11:45:45.965007 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:46.240297 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:45:46.240468 #4557] INFO -- : done | |
| I, [2018-07-25T11:45:46.272491 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:46.552144 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:45:46.552304 #4557] INFO -- : done | |
| I, [2018-07-25T11:45:46.588385 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:45:46.860848 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:45:46.860979 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:07.190416 #4568] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:46:07 +0200 | |
| I, [2018-07-25T11:46:07.273811 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:46:07.316790 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:46:07.317615 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.6ms) | |
| I, [2018-07-25T11:46:07.323137 #4568] INFO -- : Completed 200 OK in 49ms (Views: 5.3ms | ActiveRecord: 18.1ms) | |
| I, [2018-07-25T11:46:12.292854 #4568] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:46:12 +0200 | |
| I, [2018-07-25T11:46:12.298643 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:46:12.306832 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:46:12.307089 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:46:12.311029 #4568] INFO -- : Completed 200 OK in 12ms (Views: 2.3ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:46:15.872319 #4568] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:46:15 +0200 | |
| I, [2018-07-25T11:46:15.877573 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:46:15.885375 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:46:15.885581 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:46:15.889190 #4568] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:46:16.898636 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:46:16.903223 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:17.184320 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:17.184414 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:17.203199 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:17.483894 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:17.484033 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:17.516807 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:17.792439 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:17.792578 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:17.833298 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:18.120581 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:18.120740 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:43.475052 #4568] INFO -- : Started GET "/" for 197.234.242.179 at 2018-07-25 11:46:43 +0200 | |
| I, [2018-07-25T11:46:43.481929 #4568] INFO -- : Processing by InitController#index as HTML | |
| I, [2018-07-25T11:46:43.484027 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:46:43.484218 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:46:43.486963 #4568] INFO -- : Completed 200 OK in 5ms (Views: 1.3ms | ActiveRecord: 0.7ms) | |
| I, [2018-07-25T11:46:44.764479 #4568] INFO -- : Started POST "/api/v1/signshow" for 197.234.242.179 at 2018-07-25 11:46:44 +0200 | |
| I, [2018-07-25T11:46:44.777659 #4568] INFO -- : Processing by SessionsController#show as JSON | |
| I, [2018-07-25T11:46:44.777765 #4568] INFO -- : Parameters: {"fingerprint"=>"-1227115082"} | |
| I, [2018-07-25T11:46:45.360021 #4568] INFO -- : Completed 200 OK in 582ms (Views: 38.7ms | ActiveRecord: 55.5ms) | |
| I, [2018-07-25T11:46:46.436362 #4568] INFO -- : Started GET "/api/v1/translations/lang/en-gb?_=1532512003912" for 197.234.242.179 at 2018-07-25 11:46:46 +0200 | |
| I, [2018-07-25T11:46:46.446210 #4568] INFO -- : Processing by TranslationsController#lang as JSON | |
| I, [2018-07-25T11:46:46.446322 #4568] INFO -- : Parameters: {"_"=>"1532512003912", "locale"=>"en-gb"} | |
| I, [2018-07-25T11:46:46.465042 #4568] INFO -- : Completed 200 OK in 19ms (Views: 0.4ms | ActiveRecord: 2.0ms) | |
| I, [2018-07-25T11:46:46.773244 #4568] INFO -- : Started GET "/api/v1/ticket_overviews?_=1532512003913" for 197.234.242.179 at 2018-07-25 11:46:46 +0200 | |
| I, [2018-07-25T11:46:46.782572 #4568] INFO -- : Processing by TicketOverviewsController#show as JSON | |
| I, [2018-07-25T11:46:46.782700 #4568] INFO -- : Parameters: {"_"=>"1532512003913"} | |
| I, [2018-07-25T11:46:46.860846 #4568] INFO -- : Completed 200 OK in 78ms (Views: 0.7ms | ActiveRecord: 24.1ms) | |
| I, [2018-07-25T11:46:47.306320 #4568] INFO -- : Started GET "/api/v1/ticket_overviews?view=my_assigned&_=1532512003914" for 197.234.242.179 at 2018-07-25 11:46:47 +0200 | |
| I, [2018-07-25T11:46:47.313641 #4568] INFO -- : Processing by TicketOverviewsController#show as JSON | |
| I, [2018-07-25T11:46:47.313737 #4568] INFO -- : Parameters: {"view"=>"my_assigned", "_"=>"1532512003914"} | |
| I, [2018-07-25T11:46:47.371256 #4568] INFO -- : Completed 200 OK in 57ms (Views: 1.4ms | ActiveRecord: 17.7ms) | |
| I, [2018-07-25T11:46:47.411552 #4568] INFO -- : Started GET "/api/v1/users/image/da7ccad8a25dd66e80e96ee718c71387" for 197.234.242.179 at 2018-07-25 11:46:47 +0200 | |
| I, [2018-07-25T11:46:47.417769 #4568] INFO -- : Processing by UsersController#image as HTML | |
| I, [2018-07-25T11:46:47.417826 #4568] INFO -- : Parameters: {"hash"=>"da7ccad8a25dd66e80e96ee718c71387"} | |
| I, [2018-07-25T11:46:47.430175 #4568] INFO -- : Rendering text template | |
| I, [2018-07-25T11:46:47.430274 #4568] INFO -- : Rendered text template (0.0ms) | |
| I, [2018-07-25T11:46:47.430380 #4568] INFO -- : Sent data avatar (1.0ms) | |
| I, [2018-07-25T11:46:47.431853 #4568] INFO -- : Completed 200 OK in 14ms (Views: 0.8ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:46:47.760279 #4568] INFO -- : Started GET "/api/v1/cti/log?_=1532512003915" for 197.234.242.179 at 2018-07-25 11:46:47 +0200 | |
| I, [2018-07-25T11:46:47.769906 #4568] INFO -- : Processing by CtiController#index as JSON | |
| I, [2018-07-25T11:46:47.770001 #4568] INFO -- : Parameters: {"_"=>"1532512003915"} | |
| I, [2018-07-25T11:46:47.784302 #4568] INFO -- : Completed 200 OK in 14ms (Views: 0.3ms | ActiveRecord: 4.2ms) | |
| I, [2018-07-25T11:46:48.180834 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:46:48.186088 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:48.460522 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:48.460634 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:48.497113 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:48.522422 #4568] INFO -- : Started GET "/api/v1/first_steps?_=1532512003916" for 197.234.242.179 at 2018-07-25 11:46:48 +0200 | |
| I, [2018-07-25T11:46:48.532235 #4568] INFO -- : Processing by FirstStepsController#index as JSON | |
| I, [2018-07-25T11:46:48.532344 #4568] INFO -- : Parameters: {"_"=>"1532512003916"} | |
| I, [2018-07-25T11:46:48.560568 #4568] INFO -- : Completed 200 OK in 28ms (Views: 0.9ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T11:46:48.780431 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:48.780534 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:48.811790 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:49.092008 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:49.092131 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:49.161826 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:46:49.440142 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:46:49.440257 #4557] INFO -- : done | |
| I, [2018-07-25T11:46:55.619542 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:46:55.629956 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:46:55.630413 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:46:55.630823 #4557] INFO -- : Started job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker)... | |
| I, [2018-07-25T11:46:55.654844 #4557] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:47:02.720929 #4568] INFO -- : Started GET "/" for 139.162.228.62 at 2018-07-25 11:47:02 +0200 | |
| I, [2018-07-25T11:47:02.726533 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:47:02.732771 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:47:02.732902 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:47:02.735403 #4568] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 3.2ms) | |
| I, [2018-07-25T11:47:05.174970 #4568] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:47:05 +0200 | |
| I, [2018-07-25T11:47:05.178388 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:47:05.183625 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:47:05.183746 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:47:05.186217 #4568] INFO -- : Completed 200 OK in 8ms (Views: 1.2ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:47:05.631403 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:47:07.167843 #4568] INFO -- : Started GET "/" for 52.199.17.123 at 2018-07-25 11:47:07 +0200 | |
| I, [2018-07-25T11:47:07.173662 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:47:07.181128 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:47:07.181319 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:47:07.184869 #4568] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:47:19.473958 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:47:19.478486 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:19.864038 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:19.864142 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:19.884177 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:20.176408 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:20.176523 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:20.197727 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:20.495730 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:20.495843 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:20.516562 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:20.804392 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:20.804549 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:49.255287 #4568] INFO -- : Started POST "/api/v1/message_send" for 197.234.242.179 at 2018-07-25 11:47:49 +0200 | |
| I, [2018-07-25T11:47:49.264072 #4568] INFO -- : Processing by LongPollingController#message_send as JSON | |
| I, [2018-07-25T11:47:49.264158 #4568] INFO -- : Parameters: {"data"=>{"event"=>"login"}} | |
| I, [2018-07-25T11:47:49.270947 #4568] INFO -- : client(1795293910) new client connection | |
| I, [2018-07-25T11:47:49.273979 #4568] INFO -- : Completed 200 OK in 10ms (Views: 0.2ms | ActiveRecord: 2.0ms) | |
| I, [2018-07-25T11:47:49.501412 #4568] INFO -- : Started POST "/api/v1/message_send" for 197.234.242.179 at 2018-07-25 11:47:49 +0200 | |
| I, [2018-07-25T11:47:49.510184 #4568] INFO -- : Processing by LongPollingController#message_send as JSON | |
| I, [2018-07-25T11:47:49.510292 #4568] INFO -- : Parameters: {"client_id"=>"1795293910", "data"=>{"event"=>"chat_status_agent"}} | |
| I, [2018-07-25T11:47:49.578921 #4568] INFO -- : Completed 200 OK in 68ms (Views: 0.2ms | ActiveRecord: 16.6ms) | |
| I, [2018-07-25T11:47:50.051211 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:47:50 +0200 | |
| I, [2018-07-25T11:47:50.058957 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:47:50.059046 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:47:50.841756 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:47:50.846499 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:51.171757 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:51.171882 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:51.195702 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:51.199928 #4568] INFO -- : Completed 200 OK in 1141ms (Views: 103.4ms | ActiveRecord: 3.8ms) | |
| I, [2018-07-25T11:47:51.472374 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:51.472511 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:51.493978 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:51.779875 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:51.779988 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:51.812296 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:47:52.180230 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:47:52.180369 #4557] INFO -- : done | |
| I, [2018-07-25T11:47:52.182227 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:47:52 +0200 | |
| I, [2018-07-25T11:47:52.193011 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:47:52.193103 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:47:52.569530 #4568] INFO -- : Started POST "/api/v1/message_send" for 197.234.242.179 at 2018-07-25 11:47:52 +0200 | |
| I, [2018-07-25T11:47:52.594304 #4568] INFO -- : Processing by LongPollingController#message_send as JSON | |
| I, [2018-07-25T11:47:52.594411 #4568] INFO -- : Parameters: {"client_id"=>"1795293910", "data"=>{"event"=>"spool"}} | |
| I, [2018-07-25T11:47:52.612982 #4568] INFO -- : Completed 200 OK in 18ms (Views: 0.2ms | ActiveRecord: 4.6ms) | |
| I, [2018-07-25T11:47:52.842993 #4568] INFO -- : Started POST "/api/v1/message_send" for 197.234.242.179 at 2018-07-25 11:47:52 +0200 | |
| I, [2018-07-25T11:47:52.853706 #4568] INFO -- : Processing by LongPollingController#message_send as JSON | |
| I, [2018-07-25T11:47:52.853815 #4568] INFO -- : Parameters: {"client_id"=>"1795293910", "data"=>{"event"=>"chat_status_agent"}} | |
| I, [2018-07-25T11:47:52.935100 #4568] INFO -- : Completed 200 OK in 81ms (Views: 0.2ms | ActiveRecord: 19.2ms) | |
| I, [2018-07-25T11:47:53.220391 #4568] INFO -- : Completed 200 OK in 1027ms (Views: 11.7ms | ActiveRecord: 2.4ms) | |
| I, [2018-07-25T11:47:53.474933 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:47:53 +0200 | |
| I, [2018-07-25T11:47:53.485000 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:47:53.485108 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:47:54.028485 #4568] INFO -- : Started POST "/api/v1/message_send" for 197.234.242.179 at 2018-07-25 11:47:54 +0200 | |
| I, [2018-07-25T11:47:54.096772 #4568] INFO -- : Processing by LongPollingController#message_send as JSON | |
| I, [2018-07-25T11:47:54.096881 #4568] INFO -- : Parameters: {"client_id"=>"1795293910", "data"=>{"event"=>"broadcast", "spool"=>true, "recipient"=>{"user_id"=>[3]}, "data"=>{"event"=>"session:takeover", "data"=>{"taskbar_id"=>51863071}}}} | |
| I, [2018-07-25T11:47:54.104679 #4568] INFO -- : Completed 200 OK in 8ms (Views: 0.1ms | ActiveRecord: 2.2ms) | |
| I, [2018-07-25T11:48:04.962292 #4568] INFO -- : Started GET "/" for 178.62.11.90 at 2018-07-25 11:48:04 +0200 | |
| I, [2018-07-25T11:48:04.968665 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:48:04.975707 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:48:04.975881 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:48:04.978988 #4568] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:48:05.154100 #4568] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:48:05 +0200 | |
| I, [2018-07-25T11:48:05.159812 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:48:05.168798 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:48:05.169009 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:48:05.172846 #4568] INFO -- : Completed 200 OK in 13ms (Views: 2.1ms | ActiveRecord: 4.8ms) | |
| I, [2018-07-25T11:48:05.632759 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:48:05.644356 #4557] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)... | |
| I, [2018-07-25T11:48:05.668524 #4557] INFO -- : execute Ticket.process_auto_unassign (try_count 0)... | |
| I, [2018-07-25T11:48:05.681060 #4557] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign' | |
| I, [2018-07-25T11:48:06.670805 #4568] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:48:06 +0200 | |
| I, [2018-07-25T11:48:06.675966 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:48:06.683849 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:48:06.684074 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:48:06.687580 #4568] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:48:15.644524 #4557] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:48:15.645210 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:48:15.645320 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:48:15.645423 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:48:18.516823 #4568] INFO -- : Completed 200 OK in 25032ms (Views: 0.4ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T11:48:18.775890 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:48:18 +0200 | |
| I, [2018-07-25T11:48:18.783981 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:48:18.784084 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:48:22.218750 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:48:22.222263 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:22.509795 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:22.509938 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:22.535745 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:22.846195 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:22.846308 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:22.869958 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:23.158164 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:23.158285 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:23.182938 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:23.488411 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:23.488531 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:43.811981 #4568] INFO -- : Completed 200 OK in 25028ms (Views: 0.2ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:48:44.619271 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:48:44 +0200 | |
| I, [2018-07-25T11:48:44.626825 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:48:44.626944 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:48:48.987329 #4568] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.81 at 2018-07-25 11:48:48 +0200 | |
| I, [2018-07-25T11:48:48.994488 #4568] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:48:48.994631 #4568] INFO -- : Parameters: {"update_id"=>405765921, "message"=>{"message_id"=>95, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532512128, "text"=>"Open a new one"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"} | |
| I, [2018-07-25T11:48:49.011255 #4568] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 6.4ms) | |
| I, [2018-07-25T11:48:53.522412 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:48:53.527450 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:53.804737 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:53.804905 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:53.831655 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:54.111984 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:54.112147 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:54.136540 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:54.412487 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:54.412603 #4557] INFO -- : done | |
| I, [2018-07-25T11:48:54.434566 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:48:54.724816 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:48:54.724943 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:02.680063 #4568] INFO -- : Started GET "/" for 52.207.41.187 at 2018-07-25 11:49:02 +0200 | |
| I, [2018-07-25T11:49:02.684881 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:49:02.692532 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:49:02.692743 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:49:02.696331 #4568] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:49:05.103335 #4568] INFO -- : Started GET "/" for 139.162.228.62 at 2018-07-25 11:49:05 +0200 | |
| I, [2018-07-25T11:49:05.109278 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:49:05.116357 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:49:05.116609 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:49:05.120479 #4568] INFO -- : Completed 200 OK in 11ms (Views: 2.2ms | ActiveRecord: 3.3ms) | |
| I, [2018-07-25T11:49:08.548269 #4568] INFO -- : Started GET "/api/v1/first_steps?_=1532512003917" for 197.234.242.179 at 2018-07-25 11:49:08 +0200 | |
| I, [2018-07-25T11:49:08.556012 #4568] INFO -- : Processing by FirstStepsController#index as JSON | |
| I, [2018-07-25T11:49:08.556157 #4568] INFO -- : Parameters: {"_"=>"1532512003917"} | |
| I, [2018-07-25T11:49:08.584508 #4568] INFO -- : Completed 200 OK in 28ms (Views: 1.1ms | ActiveRecord: 6.9ms) | |
| I, [2018-07-25T11:49:09.654631 #4568] INFO -- : Completed 200 OK in 25028ms (Views: 0.3ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:49:10.444711 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:49:10 +0200 | |
| I, [2018-07-25T11:49:10.452213 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:49:10.452327 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:49:15.647244 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:49:15.659414 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:49:15.660164 #4557] INFO -- : Started job thread for 'Process escalation tickets' (Ticket.process_escalation)... | |
| I, [2018-07-25T11:49:15.671184 #4557] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:49:17.690489 #4568] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 11:49:17 +0200 | |
| I, [2018-07-25T11:49:17.698749 #4568] INFO -- : Processing by RecentViewController#create as JSON | |
| I, [2018-07-25T11:49:17.698836 #4568] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"288"} | |
| I, [2018-07-25T11:49:17.805438 #4568] INFO -- : Started GET "/api/v1/text_modules/?full=true&_=1532512003918" for 197.234.242.179 at 2018-07-25 11:49:17 +0200 | |
| I, [2018-07-25T11:49:17.806151 #4568] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 11:49:17 +0200 | |
| I, [2018-07-25T11:49:17.830400 #4568] INFO -- : Completed 200 OK in 131ms (Views: 0.3ms | ActiveRecord: 10.3ms) | |
| I, [2018-07-25T11:49:17.838403 #4568] INFO -- : Processing by TextModulesController#index as JSON | |
| I, [2018-07-25T11:49:17.838526 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003918"} | |
| I, [2018-07-25T11:49:17.853743 #4568] INFO -- : Processing by TaskbarController#create as JSON | |
| I, [2018-07-25T11:49:17.854799 #4568] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "id"=>"c-0"} | |
| I, [2018-07-25T11:49:17.880609 #4568] INFO -- : Completed 200 OK in 42ms (Views: 3.4ms | ActiveRecord: 12.0ms) | |
| I, [2018-07-25T11:49:17.888494 #4568] INFO -- : Completed 201 Created in 34ms (Views: 0.4ms | ActiveRecord: 14.9ms) | |
| I, [2018-07-25T11:49:17.948572 #4568] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532512003919" for 197.234.242.179 at 2018-07-25 11:49:17 +0200 | |
| I, [2018-07-25T11:49:17.956082 #4568] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:49:17.956169 #4568] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532512003919"} | |
| I, [2018-07-25T11:49:18.012664 #4568] INFO -- : Started GET "/api/v1/tickets/288?all=true&_=1532512003920" for 197.234.242.179 at 2018-07-25 11:49:18 +0200 | |
| I, [2018-07-25T11:49:18.016878 #4568] INFO -- : Completed 200 OK in 61ms (Views: 13.9ms | ActiveRecord: 11.4ms) | |
| I, [2018-07-25T11:49:18.022508 #4568] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:49:18.022610 #4568] INFO -- : Parameters: {"all"=>"true", "_"=>"1532512003920", "id"=>"288"} | |
| I, [2018-07-25T11:49:18.164016 #4568] INFO -- : Completed 200 OK in 141ms (Views: 9.2ms | ActiveRecord: 43.3ms) | |
| I, [2018-07-25T11:49:18.210416 #4568] INFO -- : Started GET "/" for 45.76.202.144 at 2018-07-25 11:49:18 +0200 | |
| I, [2018-07-25T11:49:18.215589 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:49:18.222270 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:49:18.222400 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:49:18.224591 #4568] INFO -- : Completed 200 OK in 9ms (Views: 1.3ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T11:49:19.562168 #4568] INFO -- : Completed 200 OK in 9110ms (Views: 0.4ms | ActiveRecord: 2.6ms) | |
| I, [2018-07-25T11:49:19.787184 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:49:19 +0200 | |
| I, [2018-07-25T11:49:19.795183 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:49:19.795285 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:49:20.331434 #4568] INFO -- : Started PUT "/api/v1/taskbar/396" for 197.234.242.179 at 2018-07-25 11:49:20 +0200 | |
| I, [2018-07-25T11:49:20.337190 #4568] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:49:20.337261 #4568] INFO -- : Parameters: {"key"=>"Ticket-288", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"288", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:49:17.866Z", "id"=>"396"} | |
| I, [2018-07-25T11:49:20.367139 #4568] INFO -- : Completed 200 OK in 30ms (Views: 0.4ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T11:49:20.788842 #4568] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532512003921" for 197.234.242.179 at 2018-07-25 11:49:20 +0200 | |
| I, [2018-07-25T11:49:20.797105 #4568] INFO -- : Processing by RecentViewController#index as JSON | |
| I, [2018-07-25T11:49:20.797218 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003921"} | |
| I, [2018-07-25T11:49:20.814401 #4568] INFO -- : Completed 200 OK in 1019ms (Views: 0.3ms | ActiveRecord: 5.5ms) | |
| I, [2018-07-25T11:49:20.923361 #4568] INFO -- : Completed 200 OK in 126ms (Views: 19.2ms | ActiveRecord: 22.7ms) | |
| I, [2018-07-25T11:49:21.052140 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:49:21 +0200 | |
| I, [2018-07-25T11:49:21.060566 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:49:21.060655 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:49:22.162465 #4568] INFO -- : Started DELETE "/api/v1/taskbar/396" for 197.234.242.179 at 2018-07-25 11:49:22 +0200 | |
| I, [2018-07-25T11:49:22.171205 #4568] INFO -- : Processing by TaskbarController#destroy as JSON | |
| I, [2018-07-25T11:49:22.171296 #4568] INFO -- : Parameters: {"id"=>"396"} | |
| I, [2018-07-25T11:49:22.194274 #4568] INFO -- : Completed 200 OK in 23ms (Views: 0.3ms | ActiveRecord: 7.3ms) | |
| I, [2018-07-25T11:49:24.212065 #4568] INFO -- : Started GET "/api/v1/users/recent?limit=50&full=true&_=1532512003922" for 197.234.242.179 at 2018-07-25 11:49:24 +0200 | |
| I, [2018-07-25T11:49:24.220711 #4568] INFO -- : Processing by UsersController#recent as JSON | |
| I, [2018-07-25T11:49:24.220811 #4568] INFO -- : Parameters: {"limit"=>"50", "full"=>"true", "_"=>"1532512003922"} | |
| I, [2018-07-25T11:49:24.283111 #4568] INFO -- : Completed 200 OK in 62ms (Views: 20.8ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:49:24.763051 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:49:24.767624 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:25.048432 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:25.048560 #4557] INFO -- : done | |
| E, [2018-07-25T11:49:25.420788 #4557] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: DE0QWyydaR8 [HTTP 400]> | |
| E, [2018-07-25T11:49:25.420988 #4557] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:49:25.453316 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:25.660714 #4557] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:49:25.661114 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:49:25.661219 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:49:25.661756 #4557] INFO -- : Started job thread for 'Execute jobs' (Job.run)... | |
| I, [2018-07-25T11:49:25.689100 #4557] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:49:25.735963 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:25.736069 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:25.763494 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:26.143761 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:26.143897 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:26.170409 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:26.443725 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:26.443846 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:26.634289 #4568] INFO -- : Started GET "/api/v1/channels_telegram?_=1532512003923" for 197.234.242.179 at 2018-07-25 11:49:26 +0200 | |
| I, [2018-07-25T11:49:26.643041 #4568] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:49:26.643147 #4568] INFO -- : Parameters: {"_"=>"1532512003923"} | |
| I, [2018-07-25T11:49:26.704592 #4568] INFO -- : Completed 200 OK in 61ms (Views: 12.2ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T11:49:41.671774 #4568] INFO -- : Started DELETE "/api/v1/channels_telegram" for 197.234.242.179 at 2018-07-25 11:49:41 +0200 | |
| I, [2018-07-25T11:49:41.680712 #4568] INFO -- : Processing by ChannelsTelegramController#destroy as JSON | |
| I, [2018-07-25T11:49:41.680791 #4568] INFO -- : Parameters: {"id"=>14} | |
| I, [2018-07-25T11:49:41.723060 #4568] INFO -- : Completed 200 OK in 42ms (Views: 0.2ms | ActiveRecord: 10.6ms) | |
| I, [2018-07-25T11:49:41.949066 #4568] INFO -- : Started GET "/api/v1/channels_telegram?_=1532512003924" for 197.234.242.179 at 2018-07-25 11:49:41 +0200 | |
| I, [2018-07-25T11:49:41.959601 #4568] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:49:41.959695 #4568] INFO -- : Parameters: {"_"=>"1532512003924"} | |
| I, [2018-07-25T11:49:42.007842 #4568] INFO -- : Completed 200 OK in 48ms (Views: 9.6ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T11:49:46.089427 #4568] INFO -- : Completed 200 OK in 25029ms (Views: 0.5ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:49:46.873179 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:49:46 +0200 | |
| I, [2018-07-25T11:49:46.881654 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:49:46.881750 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:49:55.669988 #4557] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:49:56.477411 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:49:56.482007 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:56.756504 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:56.756606 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:56.794848 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:57.079862 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:57.079998 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:57.103685 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:57.375690 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:57.375829 #4557] INFO -- : done | |
| I, [2018-07-25T11:49:57.399772 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:49:57.671887 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:49:57.672031 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:11.910283 #4568] INFO -- : Completed 200 OK in 25028ms (Views: 0.3ms | ActiveRecord: 2.2ms) | |
| I, [2018-07-25T11:50:12.204314 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:50:12 +0200 | |
| I, [2018-07-25T11:50:12.214506 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:50:12.214620 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:50:13.286685 #4568] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:50:13 +0200 | |
| I, [2018-07-25T11:50:13.292278 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:50:13.300436 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:50:13.300618 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:50:13.303931 #4568] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:50:15.392612 #4568] INFO -- : Started GET "/" for 45.76.202.144 at 2018-07-25 11:50:15 +0200 | |
| I, [2018-07-25T11:50:15.397580 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:50:15.404813 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:50:15.404968 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms) | |
| I, [2018-07-25T11:50:15.408022 #4568] INFO -- : Completed 200 OK in 10ms (Views: 1.9ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:50:16.609039 #4568] INFO -- : Started GET "/" for 138.197.17.201 at 2018-07-25 11:50:16 +0200 | |
| I, [2018-07-25T11:50:16.615598 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:50:16.623143 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:50:16.623343 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:50:16.627544 #4568] INFO -- : Completed 200 OK in 12ms (Views: 2.3ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:50:23.414390 #4568] INFO -- : Started POST "/api/v1/channels_telegram" for 197.234.242.179 at 2018-07-25 11:50:23 +0200 | |
| I, [2018-07-25T11:50:23.422655 #4568] INFO -- : Processing by ChannelsTelegramController#add as JSON | |
| I, [2018-07-25T11:50:23.422770 #4568] INFO -- : Parameters: {"api_token"=>"625135106:AAGtibeuycYsko4_qB2yQpG4a0EvKJpzsAM", "welcome"=>"", "group_id"=>"6"} | |
| I, [2018-07-25T11:50:23.676948 #4568] INFO -- : Completed 200 OK in 254ms (Views: 1.7ms | ActiveRecord: 15.6ms) | |
| I, [2018-07-25T11:50:24.249929 #4568] INFO -- : Started GET "/api/v1/channels_telegram?_=1532512003925" for 197.234.242.179 at 2018-07-25 11:50:24 +0200 | |
| I, [2018-07-25T11:50:24.256874 #4568] INFO -- : Processing by ChannelsTelegramController#index as JSON | |
| I, [2018-07-25T11:50:24.256951 #4568] INFO -- : Parameters: {"_"=>"1532512003925"} | |
| I, [2018-07-25T11:50:24.392169 #4568] INFO -- : Completed 200 OK in 135ms (Views: 4.7ms | ActiveRecord: 5.1ms) | |
| I, [2018-07-25T11:50:27.719098 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:50:27.724136 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:28.000337 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:28.000502 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:28.033928 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:28.313598 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:28.313725 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:28.337170 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:28.616278 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:28.616422 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:28.642340 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:28.924077 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:28.924191 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:35.663840 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:50:35.675044 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:50:35.675440 #4557] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:50:35.675788 #4557] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:50:35.675878 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:50:35.675962 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:50:35.677286 #4557] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:50:37.245268 #4568] INFO -- : Completed 200 OK in 25030ms (Views: 0.5ms | ActiveRecord: 3.1ms) | |
| I, [2018-07-25T11:50:38.042978 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:50:38 +0200 | |
| I, [2018-07-25T11:50:38.050332 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:50:38.050430 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:50:58.956631 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:50:58.961550 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:59.236466 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:59.236581 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:59.268349 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:59.544281 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:59.544412 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:59.577268 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:50:59.856566 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:50:59.856691 #4557] INFO -- : done | |
| I, [2018-07-25T11:50:59.888455 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:51:00.167865 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:51:00.167956 #4557] INFO -- : done | |
| I, [2018-07-25T11:51:03.077389 #4568] INFO -- : Completed 200 OK in 25027ms (Views: 0.3ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:51:03.923878 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:51:03 +0200 | |
| I, [2018-07-25T11:51:03.931827 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:51:03.931924 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:51:06.591263 #4568] INFO -- : Started GET "/" for 178.62.11.90 at 2018-07-25 11:51:06 +0200 | |
| I, [2018-07-25T11:51:06.596986 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:51:06.605415 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:51:06.605602 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:51:06.608832 #4568] INFO -- : Completed 200 OK in 12ms (Views: 1.9ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:51:07.229682 #4568] INFO -- : Started GET "/" for 52.199.17.123 at 2018-07-25 11:51:07 +0200 | |
| I, [2018-07-25T11:51:07.235184 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:51:07.243402 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:51:07.243605 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:51:07.246958 #4568] INFO -- : Completed 200 OK in 12ms (Views: 1.8ms | ActiveRecord: 4.1ms) | |
| I, [2018-07-25T11:51:17.917453 #4568] INFO -- : Started GET "/" for 138.197.17.201 at 2018-07-25 11:51:17 +0200 | |
| I, [2018-07-25T11:51:17.922568 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:51:17.932964 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:51:17.933185 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:51:17.937058 #4568] INFO -- : Completed 200 OK in 14ms (Views: 2.1ms | ActiveRecord: 6.2ms) | |
| I, [2018-07-25T11:51:28.960007 #4568] INFO -- : Completed 200 OK in 25028ms (Views: 0.4ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:51:29.783634 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:51:29 +0200 | |
| I, [2018-07-25T11:51:29.791209 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:51:29.791309 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:51:30.294773 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:51:30.299775 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:51:30.587651 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:51:30.587781 #4557] INFO -- : done | |
| I, [2018-07-25T11:51:30.610698 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:51:30.883754 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:51:30.883941 #4557] INFO -- : done | |
| I, [2018-07-25T11:51:30.911332 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:51:31.187987 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:51:31.188121 #4557] INFO -- : done | |
| I, [2018-07-25T11:51:31.212931 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:51:31.487914 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:51:31.488037 #4557] INFO -- : done | |
| I, [2018-07-25T11:51:31.981930 #4568] INFO -- : Started GET "/api/v1/groups/?full=true&_=1532512003926" for 197.234.242.179 at 2018-07-25 11:51:31 +0200 | |
| I, [2018-07-25T11:51:31.988632 #4568] INFO -- : Processing by GroupsController#index as JSON | |
| I, [2018-07-25T11:51:31.988696 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003926"} | |
| I, [2018-07-25T11:51:32.019279 #4568] INFO -- : Completed 200 OK in 30ms (Views: 11.4ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:51:35.677792 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:51:35.688353 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:51:35.688761 #4557] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:51:35.688871 #4557] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:51:35.688967 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:51:35.689398 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:51:35.691115 #4557] INFO -- : Started job thread for 'Closed chat sessions where participients are offline.' (Chat.cleanup_close)... | |
| I, [2018-07-25T11:51:35.717580 #4557] INFO -- : execute Chat.cleanup_close (try_count 0)... | |
| I, [2018-07-25T11:51:35.727927 #4557] INFO -- : ...stopped thread for 'Chat.cleanup_close' | |
| I, [2018-07-25T11:51:41.496188 #4568] INFO -- : Started GET "/api/v1/users/recent?limit=50&full=true&_=1532512003927" for 197.234.242.179 at 2018-07-25 11:51:41 +0200 | |
| I, [2018-07-25T11:51:41.505832 #4568] INFO -- : Processing by UsersController#recent as JSON | |
| I, [2018-07-25T11:51:41.505940 #4568] INFO -- : Parameters: {"limit"=>"50", "full"=>"true", "_"=>"1532512003927"} | |
| I, [2018-07-25T11:51:41.584705 #4568] INFO -- : Completed 200 OK in 79ms (Views: 26.0ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:51:42.312589 #4568] INFO -- : Started GET "/api/v1/users/recent?limit=50&role_ids%5B%5D=1&full=true&_=1532512003928" for 197.234.242.179 at 2018-07-25 11:51:42 +0200 | |
| I, [2018-07-25T11:51:42.320992 #4568] INFO -- : Processing by UsersController#recent as JSON | |
| I, [2018-07-25T11:51:42.321112 #4568] INFO -- : Parameters: {"limit"=>"50", "role_ids"=>["1"], "full"=>"true", "_"=>"1532512003928"} | |
| I, [2018-07-25T11:51:42.359098 #4568] INFO -- : Completed 200 OK in 38ms (Views: 6.0ms | ActiveRecord: 5.3ms) | |
| I, [2018-07-25T11:51:45.691528 #4557] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:51:50.834506 #4568] INFO -- : Started POST "/api/v1/channels_telegram_webhook/fSwh8l7i85iAow?bid=625135106" for 162.158.155.93 at 2018-07-25 11:51:50 +0200 | |
| I, [2018-07-25T11:51:50.838150 #4568] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:51:50.838237 #4568] INFO -- : Parameters: {"update_id"=>405765922, "message"=>{"message_id"=>96, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-GB"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532512310, "text"=>"Hi"}, "bid"=>"625135106", "callback_token"=>"fSwh8l7i85iAow"} | |
| I, [2018-07-25T11:51:51.087609 #4568] INFO -- : Completed 200 OK in 249ms (Views: 0.2ms | ActiveRecord: 70.7ms) | |
| I, [2018-07-25T11:51:52.819596 #4568] INFO -- : Completed 200 OK in 23028ms (Views: 0.9ms | ActiveRecord: 2.4ms) | |
| I, [2018-07-25T11:51:53.099356 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:51:53 +0200 | |
| I, [2018-07-25T11:51:53.107425 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:51:53.107517 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:51:53.712888 #4568] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532512003929" for 197.234.242.179 at 2018-07-25 11:51:53 +0200 | |
| I, [2018-07-25T11:51:53.719941 #4568] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:51:53.720026 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003929", "id"=>"17"} | |
| I, [2018-07-25T11:51:53.757094 #4568] INFO -- : Completed 200 OK in 37ms (Views: 2.1ms | ActiveRecord: 9.5ms) | |
| I, [2018-07-25T11:51:57.707823 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392471) RUNNING | |
| I, [2018-07-25T11:51:57.752817 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:51:57.768568 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:51:57.772585 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392471) COMPLETED after 0.0646 | |
| I, [2018-07-25T11:51:57.776826 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392472) RUNNING | |
| I, [2018-07-25T11:51:57.815076 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:51:57.827884 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:51:57.831392 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392472) COMPLETED after 0.0544 | |
| I, [2018-07-25T11:51:57.835371 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392473) RUNNING | |
| I, [2018-07-25T11:51:57.916254 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/289?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:51:57.933012 #4557] INFO -- : # 201 | |
| I, [2018-07-25T11:51:57.936382 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392473) COMPLETED after 0.1009 | |
| I, [2018-07-25T11:51:57.940368 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392474) RUNNING | |
| I, [2018-07-25T11:51:57.968762 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:51:57.980118 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:51:57.983528 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392474) COMPLETED after 0.0430 | |
| I, [2018-07-25T11:51:57.987895 #4557] INFO -- : 2018-07-25T11:51:57+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392475) RUNNING | |
| I, [2018-07-25T11:51:58.062695 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/289?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:51:58.079774 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:51:58.083891 #4557] INFO -- : 2018-07-25T11:51:58+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392475) COMPLETED after 0.0958 | |
| I, [2018-07-25T11:51:58.088709 #4557] INFO -- : 2018-07-25T11:51:58+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392476) RUNNING | |
| I, [2018-07-25T11:51:58.130501 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:51:58.145342 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:51:58.149374 #4557] INFO -- : 2018-07-25T11:51:58+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392476) COMPLETED after 0.0605 | |
| I, [2018-07-25T11:51:58.155677 #4557] INFO -- : 2018-07-25T11:51:58+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392477) RUNNING | |
| I, [2018-07-25T11:51:58.233518 #4557] INFO -- : 2018-07-25T11:51:58+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392477) COMPLETED after 0.0777 | |
| I, [2018-07-25T11:51:58.238225 #4557] INFO -- : 2018-07-25T11:51:58+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392478) RUNNING | |
| I, [2018-07-25T11:51:58.440157 #4557] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>) | |
| I, [2018-07-25T11:52:00.128603 #4568] INFO -- : Completed 200 OK in 7021ms (Views: 3.4ms | ActiveRecord: 2.4ms) | |
| I, [2018-07-25T11:52:00.419369 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:00 +0200 | |
| I, [2018-07-25T11:52:00.427644 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:00.427752 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:01.517406 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:52:01.520294 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:01.859777 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:01.859864 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:01.885010 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:02.271951 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:02.272095 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:02.292307 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:02.612313 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:02.612427 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:02.635329 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:02.978274 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:02.978364 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:03.138195 #4568] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532512003930" for 197.234.242.179 at 2018-07-25 11:52:03 +0200 | |
| I, [2018-07-25T11:52:03.147079 #4568] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:52:03.355047 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003930"} | |
| I, [2018-07-25T11:52:03.379209 #4568] INFO -- : Completed 200 OK in 24ms (Views: 2.5ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:52:03.560909 #4568] INFO -- : Started GET "/api/v1/reports/config?_=1532512003931" for 197.234.242.179 at 2018-07-25 11:52:03 +0200 | |
| I, [2018-07-25T11:52:03.572231 #4568] INFO -- : Processing by ReportsController#reporting_config as JSON | |
| I, [2018-07-25T11:52:03.572352 #4568] INFO -- : Parameters: {"_"=>"1532512003931"} | |
| I, [2018-07-25T11:52:03.622140 #4568] INFO -- : Completed 200 OK in 50ms (Views: 4.2ms | ActiveRecord: 9.2ms) | |
| I, [2018-07-25T11:52:04.405201 #4568] INFO -- : Started POST "/api/v1/reports/generate" for 197.234.242.179 at 2018-07-25 11:52:04 +0200 | |
| I, [2018-07-25T11:52:04.413211 #4568] INFO -- : Processing by ReportsController#generate as JSON | |
| I, [2018-07-25T11:52:04.413369 #4568] INFO -- : Parameters: {"metric"=>"count", "year"=>2018, "month"=>7, "week"=>30, "day"=>25, "timeRange"=>"year", "profiles"=>{"1"=>true}, "backends"=>{"count::created"=>true, "count::closed"=>true, "count::backlog"=>true, "create_channels::phone_in"=>true, "create_channels::phone_out"=>true, "create_channels::email_in"=>true, "create_channels::email_out"=>true, "create_channels::web_in"=>true, "create_channels::twitter_in"=>true, "create_channels::twitter_out"=>true, "communication::phone_in"=>true, "communication::phone_out"=>true, "communication::email_in"=>true, "communication::email_out"=>true, "communication::web_in"=>true, "communication::twitter_in"=>true, "communication::twitter_out"=>true}} | |
| I, [2018-07-25T11:52:04.429857 #4568] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/_search" \ | |
| I, [2018-07-25T11:52:04.664692 #4568] INFO -- : # 200 | |
| I, [2018-07-25T11:52:04.665478 #4568] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/_search" \ | |
| I, [2018-07-25T11:52:04.682380 #4568] INFO -- : # 200 | |
| I, [2018-07-25T11:52:04.683073 #4568] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/_search" \ | |
| I, [2018-07-25T11:52:04.696407 #4568] INFO -- : # 200 | |
| I, [2018-07-25T11:52:04.697073 #4568] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/_search" \ | |
| I, [2018-07-25T11:52:04.705230 #4568] INFO -- : # 200 | |
| I, [2018-07-25T11:52:04.855858 #4568] INFO -- : Completed 200 OK in 442ms (Views: 0.5ms | ActiveRecord: 72.2ms) | |
| I, [2018-07-25T11:52:05.114773 #4568] INFO -- : Started POST "/api/v1/reports/sets" for 197.234.242.179 at 2018-07-25 11:52:05 +0200 | |
| I, [2018-07-25T11:52:05.126452 #4568] INFO -- : Processing by ReportsController#sets as JSON | |
| I, [2018-07-25T11:52:05.126602 #4568] INFO -- : Parameters: {"metric"=>"count", "year"=>2018, "month"=>7, "week"=>30, "day"=>25, "timeRange"=>"year", "profiles"=>{"1"=>true}, "backends"=>{"count::created"=>true, "count::closed"=>true, "count::backlog"=>true, "create_channels::phone_in"=>true, "create_channels::phone_out"=>true, "create_channels::email_in"=>true, "create_channels::email_out"=>true, "create_channels::web_in"=>true, "create_channels::twitter_in"=>true, "create_channels::twitter_out"=>true, "communication::phone_in"=>true, "communication::phone_out"=>true, "communication::email_in"=>true, "communication::email_out"=>true, "communication::web_in"=>true, "communication::twitter_in"=>true, "communication::twitter_out"=>true}, "downloadBackendSelected"=>"count::created"} | |
| I, [2018-07-25T11:52:05.148204 #4568] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/_search" \ | |
| I, [2018-07-25T11:52:05.533435 #4568] INFO -- : # 200 | |
| I, [2018-07-25T11:52:06.210108 #4557] INFO -- : 2018-07-25T11:52:06+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392478) COMPLETED after 7.9717 | |
| I, [2018-07-25T11:52:06.213940 #4557] INFO -- : 2018-07-25T11:52:06+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392479) RUNNING | |
| I, [2018-07-25T11:52:06.296515 #4557] INFO -- : 2018-07-25T11:52:06+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392479) COMPLETED after 0.0824 | |
| I, [2018-07-25T11:52:06.300497 #4557] INFO -- : 2018-07-25T11:52:06+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392480) RUNNING | |
| I, [2018-07-25T11:52:06.334702 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:06.355082 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:06.363319 #4557] INFO -- : 2018-07-25T11:52:06+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392480) COMPLETED after 0.0627 | |
| I, [2018-07-25T11:52:06.832681 #4568] INFO -- : Completed 200 OK in 1706ms (Views: 64.1ms | ActiveRecord: 145.6ms) | |
| I, [2018-07-25T11:52:07.452236 #4568] INFO -- : Completed 200 OK in 7024ms (Views: 0.5ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:52:07.510509 #4568] INFO -- : Started GET "/" for 139.162.228.62 at 2018-07-25 11:52:07 +0200 | |
| I, [2018-07-25T11:52:07.514406 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:52:07.522972 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:52:07.523238 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:52:07.527320 #4568] INFO -- : Completed 200 OK in 13ms (Views: 2.3ms | ActiveRecord: 4.3ms) | |
| I, [2018-07-25T11:52:07.689949 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:07 +0200 | |
| I, [2018-07-25T11:52:07.698352 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:07.698455 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:08.822987 #4568] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532512003932" for 197.234.242.179 at 2018-07-25 11:52:08 +0200 | |
| I, [2018-07-25T11:52:08.830863 #4568] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:52:08.830959 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003932", "id"=>"17"} | |
| I, [2018-07-25T11:52:08.866949 #4568] INFO -- : Completed 200 OK in 36ms (Views: 1.7ms | ActiveRecord: 7.0ms) | |
| I, [2018-07-25T11:52:09.298839 #4568] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 11:52:09 +0200 | |
| I, [2018-07-25T11:52:09.307606 #4568] INFO -- : Processing by TaskbarController#create as JSON | |
| I, [2018-07-25T11:52:09.307750 #4568] INFO -- : Parameters: {"key"=>"Ticket-289", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"289", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "id"=>"c-6"} | |
| I, [2018-07-25T11:52:09.339972 #4568] INFO -- : Completed 201 Created in 32ms (Views: 0.7ms | ActiveRecord: 6.6ms) | |
| I, [2018-07-25T11:52:09.340782 #4568] INFO -- : Started GET "/api/v1/tickets/289?all=true&_=1532512003933" for 197.234.242.179 at 2018-07-25 11:52:09 +0200 | |
| I, [2018-07-25T11:52:09.350130 #4568] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:52:09.350266 #4568] INFO -- : Parameters: {"all"=>"true", "_"=>"1532512003933", "id"=>"289"} | |
| I, [2018-07-25T11:52:09.464768 #4568] INFO -- : Completed 200 OK in 114ms (Views: 8.5ms | ActiveRecord: 33.1ms) | |
| I, [2018-07-25T11:52:09.569426 #4568] INFO -- : Started PUT "/api/v1/online_notifications/1067" for 197.234.242.179 at 2018-07-25 11:52:09 +0200 | |
| I, [2018-07-25T11:52:09.587317 #4568] INFO -- : Processing by OnlineNotificationsController#update as JSON | |
| I, [2018-07-25T11:52:09.587426 #4568] INFO -- : Parameters: {"seen"=>true, "id"=>"1067"} | |
| I, [2018-07-25T11:52:09.613470 #4568] INFO -- : Completed 200 OK in 26ms (Views: 0.7ms | ActiveRecord: 6.3ms) | |
| I, [2018-07-25T11:52:10.260381 #4568] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 11:52:10 +0200 | |
| I, [2018-07-25T11:52:10.268244 #4568] INFO -- : Processing by RecentViewController#create as JSON | |
| I, [2018-07-25T11:52:10.268324 #4568] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"289"} | |
| I, [2018-07-25T11:52:10.299981 #4568] INFO -- : Completed 200 OK in 32ms (Views: 0.4ms | ActiveRecord: 7.4ms) | |
| I, [2018-07-25T11:52:10.439022 #4568] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532512003934" for 197.234.242.179 at 2018-07-25 11:52:10 +0200 | |
| I, [2018-07-25T11:52:10.447787 #4568] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:52:10.447897 #4568] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532512003934"} | |
| I, [2018-07-25T11:52:10.518869 #4568] INFO -- : Completed 200 OK in 71ms (Views: 20.8ms | ActiveRecord: 6.8ms) | |
| I, [2018-07-25T11:52:10.712498 #4568] INFO -- : Completed 200 OK in 3014ms (Views: 0.5ms | ActiveRecord: 2.3ms) | |
| I, [2018-07-25T11:52:11.273746 #4568] INFO -- : Started PUT "/api/v1/tickets/289" for 197.234.242.179 at 2018-07-25 11:52:11 +0200 | |
| I, [2018-07-25T11:52:11.281573 #4568] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:52:11.281705 #4568] INFO -- : Parameters: {"number"=>"86289", "title"=>"Hi", "group_id"=>6, "owner_id"=>3, "customer_id"=>17, "state_id"=>1, "priority_id"=>2, "updated_at"=>"2018-07-25T09:51:51.003Z", "pending_time"=>nil, "bank_charges"=>nil, "cost_of_items"=>nil, "delivery_fee"=>nil, "distance"=>nil, "driver_number"=>nil, "number_of_items"=>nil, "tip"=>nil, "total"=>nil, "id"=>"289"} | |
| I, [2018-07-25T11:52:11.414381 #4568] INFO -- : Completed 200 OK in 133ms (Views: 0.7ms | ActiveRecord: 37.8ms) | |
| I, [2018-07-25T11:52:11.469356 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:11 +0200 | |
| I, [2018-07-25T11:52:11.477384 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:11.477486 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:11.978175 #4568] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532512003935" for 197.234.242.179 at 2018-07-25 11:52:11 +0200 | |
| I, [2018-07-25T11:52:11.987089 #4568] INFO -- : Processing by RecentViewController#index as JSON | |
| I, [2018-07-25T11:52:11.987214 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003935"} | |
| I, [2018-07-25T11:52:12.095275 #4568] INFO -- : Completed 200 OK in 108ms (Views: 14.1ms | ActiveRecord: 15.0ms) | |
| I, [2018-07-25T11:52:12.491353 #4568] INFO -- : Completed 200 OK in 1014ms (Views: 0.5ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:52:12.710225 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:12 +0200 | |
| I, [2018-07-25T11:52:12.720189 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:12.720284 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:13.308514 #4568] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532512003937" for 197.234.242.179 at 2018-07-25 11:52:13 +0200 | |
| I, [2018-07-25T11:52:13.319539 #4568] INFO -- : Processing by UsersController#show as JSON | |
| I, [2018-07-25T11:52:13.319683 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003937", "id"=>"17"} | |
| I, [2018-07-25T11:52:13.371142 #4568] INFO -- : Completed 200 OK in 51ms (Views: 3.8ms | ActiveRecord: 8.4ms) | |
| I, [2018-07-25T11:52:13.618302 #4568] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532512003938" for 197.234.242.179 at 2018-07-25 11:52:13 +0200 | |
| I, [2018-07-25T11:52:13.627895 #4568] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:52:13 +0200 | |
| I, [2018-07-25T11:52:13.634578 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:52:13.637808 #4568] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:52:13.637930 #4568] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532512003938"} | |
| I, [2018-07-25T11:52:13.658933 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:52:13.659737 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.6ms) | |
| I, [2018-07-25T11:52:13.665493 #4568] INFO -- : Completed 200 OK in 31ms (Views: 3.1ms | ActiveRecord: 19.1ms) | |
| I, [2018-07-25T11:52:13.668121 #4568] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532512003936" for 197.234.242.179 at 2018-07-25 11:52:13 +0200 | |
| I, [2018-07-25T11:52:13.698919 #4568] INFO -- : Processing by OnlineNotificationsController#index as JSON | |
| I, [2018-07-25T11:52:13.699034 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003936"} | |
| I, [2018-07-25T11:52:13.725309 #4568] INFO -- : Started GET "/api/v1/tickets/289?all=true&_=1532512003939" for 197.234.242.179 at 2018-07-25 11:52:13 +0200 | |
| I, [2018-07-25T11:52:13.830064 #4568] INFO -- : Processing by TicketsController#show as JSON | |
| I, [2018-07-25T11:52:13.830162 #4568] INFO -- : Parameters: {"all"=>"true", "_"=>"1532512003939", "id"=>"289"} | |
| I, [2018-07-25T11:52:13.850070 #4568] INFO -- : Completed 200 OK in 212ms (Views: 93.2ms | ActiveRecord: 19.4ms) | |
| I, [2018-07-25T11:52:13.875226 #4568] INFO -- : Completed 200 OK in 176ms (Views: 8.1ms | ActiveRecord: 30.9ms) | |
| I, [2018-07-25T11:52:13.958545 #4568] INFO -- : Completed 200 OK in 128ms (Views: 7.7ms | ActiveRecord: 59.4ms) | |
| I, [2018-07-25T11:52:14.373766 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392481) RUNNING | |
| I, [2018-07-25T11:52:14.451350 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/289?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:14.477589 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:14.481775 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392481) COMPLETED after 0.1077 | |
| I, [2018-07-25T11:52:14.486148 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392482) RUNNING | |
| I, [2018-07-25T11:52:14.524666 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:14.540236 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:14.543576 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392482) COMPLETED after 0.0573 | |
| I, [2018-07-25T11:52:14.547947 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392483) RUNNING | |
| I, [2018-07-25T11:52:14.721748 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392483) COMPLETED after 0.1736 | |
| I, [2018-07-25T11:52:14.727104 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392484) RUNNING | |
| I, [2018-07-25T11:52:14.783134 #4557] INFO -- : 2018-07-25T11:52:14+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392484) COMPLETED after 0.0559 | |
| I, [2018-07-25T11:52:17.592663 #4568] INFO -- : Started PUT "/api/v1/tickets/289?all=true" for 197.234.242.179 at 2018-07-25 11:52:17 +0200 | |
| I, [2018-07-25T11:52:17.601385 #4568] INFO -- : Processing by TicketsController#update as JSON | |
| I, [2018-07-25T11:52:17.601567 #4568] INFO -- : Parameters: {"number"=>"86289", "title"=>"Hi", "group_id"=>"6", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"1", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Lets try again\n", "content_type"=>"text/plain", "ticket_id"=>"289", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"96.96232693@telegram", "form_id"=>"512403498"}, "updated_at"=>"2018-07-25T09:52:11.315Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"289", "all"=>"true"} | |
| I, [2018-07-25T11:52:17.744358 #4568] INFO -- : Started PUT "/api/v1/taskbar/397" for 197.234.242.179 at 2018-07-25 11:52:17 +0200 | |
| I, [2018-07-25T11:52:17.752814 #4568] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:52:17.752975 #4568] INFO -- : Parameters: {"key"=>"Ticket-289", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Lets try again\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"96.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"289", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"289", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:52:09.319Z", "id"=>"397"} | |
| I, [2018-07-25T11:52:17.824379 #4568] INFO -- : Completed 200 OK in 71ms (Views: 0.6ms | ActiveRecord: 33.3ms) | |
| I, [2018-07-25T11:52:17.930856 #4568] INFO -- : Completed 200 OK in 5210ms (Views: 46.5ms | ActiveRecord: 6.9ms) | |
| I, [2018-07-25T11:52:18.284874 #4568] INFO -- : Completed 200 OK in 683ms (Views: 10.1ms | ActiveRecord: 191.3ms) | |
| I, [2018-07-25T11:52:18.540343 #4568] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532512003940" for 197.234.242.179 at 2018-07-25 11:52:18 +0200 | |
| I, [2018-07-25T11:52:18.548927 #4568] INFO -- : Processing by TicketsController#ticket_customer as JSON | |
| I, [2018-07-25T11:52:18.549029 #4568] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532512003940"} | |
| I, [2018-07-25T11:52:18.617330 #4568] INFO -- : Completed 200 OK in 68ms (Views: 20.2ms | ActiveRecord: 7.2ms) | |
| I, [2018-07-25T11:52:19.227142 #4568] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:52:19 +0200 | |
| I, [2018-07-25T11:52:19.237632 #4568] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON | |
| I, [2018-07-25T11:52:19.237923 #4568] INFO -- : Parameters: {"form_id"=>"512403498"} | |
| I, [2018-07-25T11:52:19.254706 #4568] INFO -- : Completed 200 OK in 17ms (Views: 0.3ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:52:19.474280 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:19 +0200 | |
| I, [2018-07-25T11:52:19.481124 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:19.481220 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:19.499995 #4568] INFO -- : Started GET "/" for 52.207.41.187 at 2018-07-25 11:52:19 +0200 | |
| I, [2018-07-25T11:52:19.503081 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:52:19.510602 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:52:19.510795 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:52:19.514361 #4568] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.6ms) | |
| I, [2018-07-25T11:52:20.495362 #4568] INFO -- : Completed 200 OK in 1014ms (Views: 0.8ms | ActiveRecord: 2.6ms) | |
| I, [2018-07-25T11:52:21.263464 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:21 +0200 | |
| I, [2018-07-25T11:52:21.271454 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:21.271556 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:21.446465 #4568] INFO -- : Started PUT "/api/v1/taskbar/397" for 197.234.242.179 at 2018-07-25 11:52:21 +0200 | |
| I, [2018-07-25T11:52:21.455462 #4568] INFO -- : Processing by TaskbarController#update as JSON | |
| I, [2018-07-25T11:52:21.455598 #4568] INFO -- : Parameters: {"key"=>"Ticket-289", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"289", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T09:52:09.319Z", "id"=>"397"} | |
| I, [2018-07-25T11:52:21.503503 #4568] INFO -- : Completed 200 OK in 48ms (Views: 0.6ms | ActiveRecord: 7.7ms) | |
| I, [2018-07-25T11:52:21.647613 #4568] INFO -- : Started GET "/api/v1/ticket_overviews?_=1532512003941" for 197.234.242.179 at 2018-07-25 11:52:21 +0200 | |
| I, [2018-07-25T11:52:21.654273 #4568] INFO -- : Processing by TicketOverviewsController#show as JSON | |
| I, [2018-07-25T11:52:21.654404 #4568] INFO -- : Parameters: {"_"=>"1532512003941"} | |
| I, [2018-07-25T11:52:21.657756 #4568] INFO -- : Started GET "/api/v1/ticket_overviews?view=my_assigned&_=1532512003942" for 197.234.242.179 at 2018-07-25 11:52:21 +0200 | |
| I, [2018-07-25T11:52:21.665581 #4568] INFO -- : Processing by TicketOverviewsController#show as JSON | |
| I, [2018-07-25T11:52:21.665767 #4568] INFO -- : Parameters: {"view"=>"my_assigned", "_"=>"1532512003942"} | |
| I, [2018-07-25T11:52:21.759757 #4568] INFO -- : Completed 200 OK in 105ms (Views: 0.6ms | ActiveRecord: 57.3ms) | |
| I, [2018-07-25T11:52:21.790181 #4568] INFO -- : Completed 200 OK in 121ms (Views: 6.4ms | ActiveRecord: 50.0ms) | |
| I, [2018-07-25T11:52:22.293944 #4568] INFO -- : Completed 200 OK in 1022ms (Views: 0.4ms | ActiveRecord: 2.8ms) | |
| I, [2018-07-25T11:52:22.509758 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:22 +0200 | |
| I, [2018-07-25T11:52:22.517363 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:22.517457 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:22.793662 #4557] INFO -- : 2018-07-25T11:52:22+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392485) RUNNING | |
| I, [2018-07-25T11:52:22.897003 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/289?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:22.928268 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:22.932619 #4557] INFO -- : 2018-07-25T11:52:22+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392485) COMPLETED after 0.1388 | |
| I, [2018-07-25T11:52:22.937054 #4557] INFO -- : 2018-07-25T11:52:22+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392486) RUNNING | |
| I, [2018-07-25T11:52:22.973463 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:22.986893 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:22.989814 #4557] INFO -- : 2018-07-25T11:52:22+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392486) COMPLETED after 0.0526 | |
| I, [2018-07-25T11:52:22.993446 #4557] INFO -- : 2018-07-25T11:52:22+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392487) RUNNING | |
| I, [2018-07-25T11:52:23.063345 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/289?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:23.086618 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:23.090261 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392487) COMPLETED after 0.0967 | |
| I, [2018-07-25T11:52:23.093925 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392488) RUNNING | |
| I, [2018-07-25T11:52:23.129647 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:23.140111 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:23.143779 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392488) COMPLETED after 0.0497 | |
| I, [2018-07-25T11:52:23.147702 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392489) RUNNING | |
| I, [2018-07-25T11:52:23.420528 #4557] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot) | |
| I, [2018-07-25T11:52:23.424175 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392489) COMPLETED after 0.2763 | |
| I, [2018-07-25T11:52:23.427689 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392490) RUNNING | |
| I, [2018-07-25T11:52:23.529413 #4568] INFO -- : Completed 200 OK in 1012ms (Views: 0.3ms | ActiveRecord: 2.6ms) | |
| I, [2018-07-25T11:52:23.606168 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/289?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:23.633849 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:23.637322 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392490) COMPLETED after 0.2095 | |
| I, [2018-07-25T11:52:23.641226 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392491) RUNNING | |
| I, [2018-07-25T11:52:23.674321 #4557] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \ | |
| I, [2018-07-25T11:52:23.686268 #4557] INFO -- : # 200 | |
| I, [2018-07-25T11:52:23.690388 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job BackgroundJobSearchIndex (id=1392491) COMPLETED after 0.0490 | |
| I, [2018-07-25T11:52:23.694836 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392492) RUNNING | |
| I, [2018-07-25T11:52:23.736026 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392492) COMPLETED after 0.0410 | |
| I, [2018-07-25T11:52:23.740687 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392493) RUNNING | |
| I, [2018-07-25T11:52:23.763231 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:23 +0200 | |
| I, [2018-07-25T11:52:23.770433 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:23.770538 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:23.923163 #4557] INFO -- : 2018-07-25T11:52:23+0200: [Worker(host:ftc-zammad pid:4557)] Job Transaction::BackgroundJob (id=1392493) COMPLETED after 0.1823 | |
| I, [2018-07-25T11:52:24.362314 #4568] INFO -- : Started GET "/api/v1/ticket_articles/1061?full=true&_=1532512003943" for 197.234.242.179 at 2018-07-25 11:52:24 +0200 | |
| I, [2018-07-25T11:52:24.369714 #4568] INFO -- : Processing by TicketArticlesController#show as JSON | |
| I, [2018-07-25T11:52:24.369799 #4568] INFO -- : Parameters: {"full"=>"true", "_"=>"1532512003943", "id"=>"1061"} | |
| I, [2018-07-25T11:52:24.407972 #4568] INFO -- : Completed 200 OK in 38ms (Views: 5.9ms | ActiveRecord: 5.7ms) | |
| I, [2018-07-25T11:52:26.795822 #4568] INFO -- : Completed 200 OK in 3025ms (Views: 10.0ms | ActiveRecord: 2.3ms) | |
| I, [2018-07-25T11:52:27.042809 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:27 +0200 | |
| I, [2018-07-25T11:52:27.050514 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:27.050639 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:33.375975 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:52:33.380764 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:33.668009 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:33.668120 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:33.689021 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:33.963515 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:33.963636 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:33.984610 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:34.263728 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:34.263857 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:34.289097 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:52:34.560202 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:52:34.560372 #4557] INFO -- : done | |
| I, [2018-07-25T11:52:35.834082 #4568] INFO -- : Started POST "/api/v1/channels_telegram_webhook/fSwh8l7i85iAow?bid=625135106" for 162.158.155.93 at 2018-07-25 11:52:35 +0200 | |
| I, [2018-07-25T11:52:35.838367 #4568] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:52:35.838470 #4568] INFO -- : Parameters: {"update_id"=>405765923, "message"=>{"message_id"=>98, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532512355, "text"=>"OK"}, "bid"=>"625135106", "callback_token"=>"fSwh8l7i85iAow"} | |
| I, [2018-07-25T11:52:35.853396 #4568] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 5.9ms) | |
| I, [2018-07-25T11:52:45.691854 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:52:45.703347 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:52:45.703502 #4557] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:52:45.703590 #4557] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:52:45.704168 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:52:45.704257 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:52:45.705510 #4557] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:52:45.705910 #4557] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)... | |
| I, [2018-07-25T11:52:45.714297 #4557] INFO -- : execute Stats.generate (try_count 0)... | |
| I, [2018-07-25T11:52:46.211122 #4568] INFO -- : Completed 200 OK in 19160ms (Views: 23.3ms | ActiveRecord: 2.6ms) | |
| I, [2018-07-25T11:52:46.307902 #4557] INFO -- : ...stopped thread for 'Stats.generate' | |
| I, [2018-07-25T11:52:47.644408 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:47 +0200 | |
| I, [2018-07-25T11:52:47.652304 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:47.652404 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:48.667677 #4568] INFO -- : Completed 200 OK in 1015ms (Views: 1.1ms | ActiveRecord: 3.5ms) | |
| I, [2018-07-25T11:52:49.471933 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:52:49 +0200 | |
| I, [2018-07-25T11:52:49.479143 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:52:49.479221 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:52:55.681112 #4557] INFO -- : execute Import::OTRS.diff_worker (try_count 0)... | |
| I, [2018-07-25T11:52:55.944369 #4557] INFO -- : 2018-07-25T11:52:55+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::UserDeviceLogJob (id=1392494) RUNNING | |
| I, [2018-07-25T11:52:55.983911 #4557] INFO -- : 2018-07-25T11:52:55+0200: [Worker(host:ftc-zammad pid:4557)] Job Observer::UserDeviceLogJob (id=1392494) COMPLETED after 0.0394 | |
| I, [2018-07-25T11:53:04.594311 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:53:04.598811 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:04.972138 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:04.972271 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:04.996995 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:05.332039 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:05.332167 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:05.358300 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:05.668305 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:05.668486 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:05.691002 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:06.051777 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:06.051908 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:07.339360 #4568] INFO -- : Started GET "/" for 45.76.202.144 at 2018-07-25 11:53:07 +0200 | |
| I, [2018-07-25T11:53:07.343963 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:53:07.351626 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:53:07.351842 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:53:07.355563 #4568] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.9ms) | |
| I, [2018-07-25T11:53:14.298745 #4568] INFO -- : Started POST "/api/v1/channels_telegram_webhook/fSwh8l7i85iAow?bid=625135106" for 162.158.155.93 at 2018-07-25 11:53:14 +0200 | |
| I, [2018-07-25T11:53:14.302558 #4568] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:53:14.302652 #4568] INFO -- : Parameters: {"update_id"=>405765924, "message"=>{"message_id"=>99, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532512394, "text"=>"Ok"}, "bid"=>"625135106", "callback_token"=>"fSwh8l7i85iAow"} | |
| I, [2018-07-25T11:53:14.317616 #4568] INFO -- : Completed 200 OK in 15ms (Views: 0.3ms | ActiveRecord: 6.0ms) | |
| I, [2018-07-25T11:53:14.510367 #4568] INFO -- : Completed 200 OK in 25031ms (Views: 0.3ms | ActiveRecord: 5.4ms) | |
| I, [2018-07-25T11:53:14.743364 #4568] INFO -- : Started GET "/" for 139.162.228.62 at 2018-07-25 11:53:14 +0200 | |
| I, [2018-07-25T11:53:14.749144 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:53:14.875068 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:53:14 +0200 | |
| I, [2018-07-25T11:53:14.881587 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:53:14.881682 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:53:14.882735 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:53:14.882930 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:53:14.885569 #4568] INFO -- : Completed 200 OK in 136ms (Views: 1.4ms | ActiveRecord: 9.3ms) | |
| I, [2018-07-25T11:53:15.953727 #4568] INFO -- : Started GET "/" for 96.126.106.201 at 2018-07-25 11:53:15 +0200 | |
| I, [2018-07-25T11:53:15.959202 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:53:15.968346 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:53:15.968546 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:53:15.972588 #4568] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.7ms) | |
| I, [2018-07-25T11:53:36.089315 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:53:36.093994 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:36.368110 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:36.368235 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:36.394738 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:36.676234 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:36.676381 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:36.711374 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:37.000156 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:37.000279 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:37.023629 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:53:37.299636 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:53:37.299746 #4557] INFO -- : done | |
| I, [2018-07-25T11:53:39.913762 #4568] INFO -- : Completed 200 OK in 25032ms (Views: 0.3ms | ActiveRecord: 3.0ms) | |
| I, [2018-07-25T11:53:40.764536 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:53:40 +0200 | |
| I, [2018-07-25T11:53:40.772473 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:53:40.772568 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:53:55.706630 #4557] INFO -- : Scheduler running... | |
| I, [2018-07-25T11:53:55.717088 #4557] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep | |
| I, [2018-07-25T11:53:55.717212 #4557] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep | |
| I, [2018-07-25T11:53:55.717485 #4557] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep | |
| I, [2018-07-25T11:53:55.717553 #4557] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep | |
| I, [2018-07-25T11:53:55.717615 #4557] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep | |
| I, [2018-07-25T11:53:55.718500 #4557] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep | |
| I, [2018-07-25T11:53:57.042628 #4568] INFO -- : Started POST "/api/v1/channels_telegram_webhook/fSwh8l7i85iAow?bid=625135106" for 162.158.155.93 at 2018-07-25 11:53:57 +0200 | |
| I, [2018-07-25T11:53:57.048194 #4568] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:53:57.048321 #4568] INFO -- : Parameters: {"update_id"=>405765925, "message"=>{"message_id"=>100, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532512436, "text"=>"Ok"}, "bid"=>"625135106", "callback_token"=>"fSwh8l7i85iAow"} | |
| I, [2018-07-25T11:53:57.060378 #4568] INFO -- : Completed 200 OK in 12ms (Views: 0.2ms | ActiveRecord: 4.5ms) | |
| I, [2018-07-25T11:54:03.654363 #4568] INFO -- : Started GET "/" for 51.140.35.64 at 2018-07-25 11:54:03 +0200 | |
| I, [2018-07-25T11:54:03.658823 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:54:03.665560 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:54:03.665730 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:54:03.668739 #4568] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.4ms) | |
| I, [2018-07-25T11:54:04.455152 #4568] INFO -- : Started POST "/api/v1/channels_telegram_webhook/fSwh8l7i85iAow?bid=625135106" for 162.158.155.93 at 2018-07-25 11:54:04 +0200 | |
| I, [2018-07-25T11:54:04.460399 #4568] INFO -- : Processing by ChannelsTelegramController#webhook as HTML | |
| I, [2018-07-25T11:54:04.460586 #4568] INFO -- : Parameters: {"update_id"=>405765926, "message"=>{"message_id"=>101, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532512444, "text"=>"Please"}, "bid"=>"625135106", "callback_token"=>"fSwh8l7i85iAow"} | |
| I, [2018-07-25T11:54:04.474892 #4568] INFO -- : Completed 200 OK in 14ms (Views: 0.2ms | ActiveRecord: 6.1ms) | |
| I, [2018-07-25T11:54:04.838850 #4568] INFO -- : Started GET "/" for 172.104.99.63 at 2018-07-25 11:54:04 +0200 | |
| I, [2018-07-25T11:54:04.843471 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:54:04.851498 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:54:04.851719 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:54:04.855525 #4568] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:54:05.802488 #4568] INFO -- : Completed 200 OK in 25030ms (Views: 0.4ms | ActiveRecord: 2.5ms) | |
| I, [2018-07-25T11:54:06.623037 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:54:06 +0200 | |
| I, [2018-07-25T11:54:06.630975 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:54:06.631081 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:54:07.333062 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:54:07.337513 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:54:07.607860 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:54:07.608002 #4557] INFO -- : done | |
| I, [2018-07-25T11:54:07.634533 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:54:07.911369 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:54:07.911501 #4557] INFO -- : done | |
| I, [2018-07-25T11:54:07.946254 #4557] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:54:08.223830 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:54:08.223949 #4557] INFO -- : done | |
| I, [2018-07-25T11:54:08.245915 #4557] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:54:08.524405 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:54:08.524543 #4557] INFO -- : done | |
| I, [2018-07-25T11:54:15.686417 #4557] INFO -- : execute Ticket.process_escalation (try_count 0)... | |
| I, [2018-07-25T11:54:15.881665 #4568] INFO -- : Started GET "/" for 138.197.17.201 at 2018-07-25 11:54:15 +0200 | |
| I, [2018-07-25T11:54:15.886444 #4568] INFO -- : Processing by InitController#index as */* | |
| I, [2018-07-25T11:54:15.894502 #4568] INFO -- : Rendering init/index.html.erb within layouts/application | |
| I, [2018-07-25T11:54:15.894695 #4568] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms) | |
| I, [2018-07-25T11:54:15.898510 #4568] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 3.7ms) | |
| I, [2018-07-25T11:54:25.705780 #4557] INFO -- : execute Job.run (try_count 0)... | |
| I, [2018-07-25T11:54:31.658851 #4568] INFO -- : Completed 200 OK in 25028ms (Views: 0.4ms | ActiveRecord: 2.7ms) | |
| I, [2018-07-25T11:54:32.484202 #4568] INFO -- : Started POST "/api/v1/message_receive" for 197.234.242.179 at 2018-07-25 11:54:32 +0200 | |
| I, [2018-07-25T11:54:32.490830 #4568] INFO -- : Processing by LongPollingController#message_receive as JSON | |
| I, [2018-07-25T11:54:32.490909 #4568] INFO -- : Parameters: {"client_id"=>"1795293910"} | |
| I, [2018-07-25T11:54:38.560373 #4557] INFO -- : execute Channel.fetch (try_count 0)... | |
| I, [2018-07-25T11:54:38.564730 #4557] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:54:38.844247 #4557] INFO -- : - no message | |
| I, [2018-07-25T11:54:38.844380 #4557] INFO -- : done | |
| E, [2018-07-25T11:54:39.340987 #4557] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: GKgjK6+ZTSM [HTTP 400]> | |
| E, [2018-07-25T11:54:39.341168 #4557] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"] | |
| I, [2018-07-25T11:54:39.366971 #4557] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false) | |
| I, [2018-07-25T11:54:39.643950 #4557] INFO -- : - no me |
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