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@3ruce
Created Jul 26, 2018
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production.log
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I, [2018-07-25T10:37:36.948347 #18139] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:37:39.544023 #18139] INFO -- : Migrating to FixedTwitterTicketArticlePreferences5 (20180628000001)
I, [2018-07-25T10:37:40.343662 #18139] INFO -- : Migrating to Issue2019FixDoubleDomainLinksInTriggerEmails (20180716060129)
I, [2018-07-25T10:37:40.408547 #18139] INFO -- : Migrating to AddConfidentialToDoorkeeperApplication (20180719104748)
I, [2018-07-25T10:37:44.636104 #18253] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:37:52.372353 #18273] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:40:47.026596 #18355] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:40:50.247315 #18355] INFO -- : Setting.set('es_url', "http://127.0.0.1:9200")
I, [2018-07-25T10:40:54.055044 #18435] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:40:54.198371 #18431] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:40:54.260524 #18442] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:40:57.552160 #18442] INFO -- : Scheduler started.
I, [2018-07-25T10:40:57.569817 #18442] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:40:57 UTC started.
I, [2018-07-25T10:40:57.577097 #18442] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:40:57 UTC finished.
I, [2018-07-25T10:40:57.577180 #18442] INFO -- : Cleanup of left over import jobs 2018-07-25 08:40:57 UTC started.
I, [2018-07-25T10:40:57.579299 #18442] INFO -- : Cleanup of left over import jobs 2018-07-25 08:40:57 UTC finished.
I, [2018-07-25T10:40:57.584495 #18442] INFO -- : Scheduler running...
I, [2018-07-25T10:40:57.592002 #18442] INFO -- : Started job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker)...
I, [2018-07-25T10:40:57.612556 #18442] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:41:05.584887 #18442] INFO -- : Starting worker thread Delayed::Backend::ActiveRecord::Job
I, [2018-07-25T10:41:07.593934 #18442] INFO -- : Started job thread for 'Check Channels' (Channel.fetch)...
I, [2018-07-25T10:41:07.622302 #18442] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:41:07.628260 #18442] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:41:07.965093 #18442] INFO -- : - no message
I, [2018-07-25T10:41:07.965269 #18442] INFO -- : done
E, [2018-07-25T10:41:08.280578 #18442] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: G4Oe0ezRlXg [HTTP 400]>
E, [2018-07-25T10:41:08.280771 #18442] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"]
I, [2018-07-25T10:41:08.305831 #18442] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:41:08.584187 #18442] INFO -- : - no message
I, [2018-07-25T10:41:08.584347 #18442] INFO -- : done
I, [2018-07-25T10:41:08.716871 #18442] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:41:08.996024 #18442] INFO -- : - no message
I, [2018-07-25T10:41:08.996134 #18442] INFO -- : done
I, [2018-07-25T10:41:09.024577 #18442] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:41:09.308130 #18442] INFO -- : - no message
I, [2018-07-25T10:41:09.308257 #18442] INFO -- : done
I, [2018-07-25T10:41:13.451532 #18431] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:41:13 +0200
I, [2018-07-25T10:41:13.516164 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:13.562166 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:13.562951 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.6ms)
I, [2018-07-25T10:41:13.568626 #18431] INFO -- : Completed 200 OK in 52ms (Views: 6.2ms | ActiveRecord: 20.2ms)
I, [2018-07-25T10:41:14.038922 #18431] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 10:41:14 +0200
I, [2018-07-25T10:41:14.044744 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:14.054874 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:14.055150 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:14.059424 #18431] INFO -- : Completed 200 OK in 14ms (Views: 2.5ms | ActiveRecord: 5.3ms)
I, [2018-07-25T10:41:14.477497 #18431] INFO -- : Started GET "/" for 162.158.62.76 at 2018-07-25 10:41:14 +0200
I, [2018-07-25T10:41:14.483581 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:14.492197 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:14.492436 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:14.496525 #18431] INFO -- : Completed 200 OK in 13ms (Views: 2.5ms | ActiveRecord: 4.2ms)
I, [2018-07-25T10:41:14.915912 #18431] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 10:41:14 +0200
I, [2018-07-25T10:41:14.921124 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:14.930758 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:14.931016 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:14.935360 #18431] INFO -- : Completed 200 OK in 14ms (Views: 2.4ms | ActiveRecord: 5.3ms)
I, [2018-07-25T10:41:14.947206 #18431] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:41:14 +0200
I, [2018-07-25T10:41:14.957244 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:14.975016 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:14.975294 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:14.982160 #18431] INFO -- : Completed 200 OK in 25ms (Views: 6.4ms | ActiveRecord: 10.9ms)
I, [2018-07-25T10:41:16.182130 #18431] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 10:41:16 +0200
I, [2018-07-25T10:41:16.192318 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:16.201744 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:16.201943 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:16.208666 #18431] INFO -- : Completed 200 OK in 16ms (Views: 4.0ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:41:17.594877 #18442] INFO -- : Started job thread for 'Check streams for Channel' (Channel.stream)...
I, [2018-07-25T10:41:17.622379 #18442] INFO -- : execute Channel.stream (try_count 0)...
I, [2018-07-25T10:41:18.413535 #18431] INFO -- : Started GET "/" for 162.158.155.93 at 2018-07-25 10:41:18 +0200
I, [2018-07-25T10:41:18.425609 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:18.435475 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:18.435680 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:18.441769 #18431] INFO -- : Completed 200 OK in 16ms (Views: 4.2ms | ActiveRecord: 3.8ms)
I, [2018-07-25T10:41:18.581510 #18431] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 10:41:18 +0200
I, [2018-07-25T10:41:18.592893 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:18.603577 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:18.603833 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:18.610325 #18431] INFO -- : Completed 200 OK in 17ms (Views: 4.2ms | ActiveRecord: 4.2ms)
I, [2018-07-25T10:41:18.627654 #18442] INFO -- : Started stream channel for '12' (Twitter::Account)...
I, [2018-07-25T10:41:18.745415 #18431] INFO -- : Started GET "/" for 141.101.98.107 at 2018-07-25 10:41:18 +0200
I, [2018-07-25T10:41:18.755985 #18431] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:41:18.765162 #18431] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:41:18.765376 #18431] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:41:18.770816 #18431] INFO -- : Completed 200 OK in 15ms (Views: 3.3ms | ActiveRecord: 3.9ms)
I, [2018-07-25T10:41:22.057637 #18442] INFO -- : Scheduler stopped.
I, [2018-07-25T10:42:27.599675 #872] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:42:27.601548 #865] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:42:27.622563 #861] INFO -- : Setting.set('product_logo', "a24d826e7beb44a6cddf86d109900424.png")
I, [2018-07-25T10:42:31.721197 #872] INFO -- : Scheduler started.
I, [2018-07-25T10:42:31.737427 #872] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:42:31 UTC started.
I, [2018-07-25T10:42:31.747918 #872] INFO -- : Cleanup of left over locked delayed jobs 2018-07-25 08:42:31 UTC finished.
I, [2018-07-25T10:42:31.748115 #872] INFO -- : Cleanup of left over import jobs 2018-07-25 08:42:31 UTC started.
I, [2018-07-25T10:42:31.750812 #872] INFO -- : Cleanup of left over import jobs 2018-07-25 08:42:31 UTC finished.
I, [2018-07-25T10:42:31.750972 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:42:31.766402 #872] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)...
I, [2018-07-25T10:42:31.794538 #872] INFO -- : execute Ticket.process_pending (try_count 0)...
I, [2018-07-25T10:42:31.879957 #872] INFO -- : ...stopped thread for 'Ticket.process_pending'
I, [2018-07-25T10:42:40.402982 #872] INFO -- : Starting worker thread Delayed::Backend::ActiveRecord::Job
I, [2018-07-25T10:42:42.419218 #872] INFO -- : Started job thread for 'Process escalation tickets' (Ticket.process_escalation)...
I, [2018-07-25T10:42:42.453982 #872] INFO -- : execute Ticket.process_escalation (try_count 0)...
I, [2018-07-25T10:42:52.419947 #872] INFO -- : Started job thread for 'Check Channels' (Channel.fetch)...
I, [2018-07-25T10:42:52.444391 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:42:52.463884 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:42:52.865067 #872] INFO -- : - no message
I, [2018-07-25T10:42:52.865250 #872] INFO -- : done
I, [2018-07-25T10:42:52.902886 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:42:53.188630 #872] INFO -- : - no message
I, [2018-07-25T10:42:53.188750 #872] INFO -- : done
I, [2018-07-25T10:42:53.209459 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:42:53.484714 #872] INFO -- : - no message
I, [2018-07-25T10:42:53.484817 #872] INFO -- : done
I, [2018-07-25T10:42:53.505985 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:42:53.780845 #872] INFO -- : - no message
I, [2018-07-25T10:42:53.780958 #872] INFO -- : done
I, [2018-07-25T10:43:02.420665 #872] INFO -- : Started job thread for 'Check streams for Channel' (Channel.stream)...
I, [2018-07-25T10:43:02.437482 #872] INFO -- : execute Channel.stream (try_count 0)...
I, [2018-07-25T10:43:03.441822 #872] INFO -- : Started stream channel for '12' (Twitter::Account)...
I, [2018-07-25T10:43:03.716028 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:43:03 +0200
I, [2018-07-25T10:43:03.794631 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:03.879562 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:03.880761 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.9ms)
I, [2018-07-25T10:43:03.887088 #865] INFO -- : Completed 200 OK in 92ms (Views: 9.8ms | ActiveRecord: 51.9ms)
I, [2018-07-25T10:43:04.417451 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 10:43:04 +0200
I, [2018-07-25T10:43:04.422183 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:04.430876 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:04.431127 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:04.434631 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.9ms | ActiveRecord: 5.0ms)
I, [2018-07-25T10:43:04.860856 #865] INFO -- : Started GET "/" for 162.158.63.137 at 2018-07-25 10:43:04 +0200
I, [2018-07-25T10:43:04.865819 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:04.875290 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:04.875525 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:04.879427 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 5.5ms)
I, [2018-07-25T10:43:08.425086 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:43:08 +0200
I, [2018-07-25T10:43:08.428829 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:08.438494 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:08.438696 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:08.441973 #865] INFO -- : Completed 200 OK in 13ms (Views: 1.8ms | ActiveRecord: 6.0ms)
I, [2018-07-25T10:43:08.579401 #865] INFO -- : Started GET "/" for 162.158.154.98 at 2018-07-25 10:43:08 +0200
I, [2018-07-25T10:43:08.582930 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:08.591550 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:08.591749 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:08.595397 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 5.2ms)
I, [2018-07-25T10:43:08.738457 #865] INFO -- : Started GET "/" for 141.101.98.107 at 2018-07-25 10:43:08 +0200
I, [2018-07-25T10:43:08.743642 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:08.752201 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:08.752431 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:08.756105 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.6ms)
I, [2018-07-25T10:43:12.421834 #872] INFO -- : Started job thread for 'Generate Session data' (Sessions.jobs)...
I, [2018-07-25T10:43:12.446252 #872] INFO -- : execute Sessions.jobs (try_count 0)...
I, [2018-07-25T10:43:20.087359 #865] INFO -- : Started GET "/" for 108.162.226.42 at 2018-07-25 10:43:20 +0200
I, [2018-07-25T10:43:20.090543 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:20.097502 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:20.097842 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:20.101914 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.5ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:43:21.488964 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 10:43:21 +0200
I, [2018-07-25T10:43:21.494126 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:21.504052 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:21.504298 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:21.508366 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.4ms | ActiveRecord: 5.5ms)
I, [2018-07-25T10:43:22.429849 #872] INFO -- : Started job thread for 'Execute jobs' (Job.run)...
I, [2018-07-25T10:43:22.457976 #872] INFO -- : execute Job.run (try_count 0)...
I, [2018-07-25T10:43:22.653619 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 10:43:22 +0200
I, [2018-07-25T10:43:22.657379 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:43:22.665951 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:22.666226 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:22.669866 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.8ms)
I, [2018-07-25T10:43:23.812417 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:43:23.816869 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:24.120746 #872] INFO -- : - no message
I, [2018-07-25T10:43:24.120868 #872] INFO -- : done
I, [2018-07-25T10:43:24.145933 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:24.439073 #872] INFO -- : - no message
I, [2018-07-25T10:43:24.439181 #872] INFO -- : done
I, [2018-07-25T10:43:24.463323 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:24.759730 #872] INFO -- : - no message
I, [2018-07-25T10:43:24.759844 #872] INFO -- : done
I, [2018-07-25T10:43:24.782796 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:25.068636 #872] INFO -- : - no message
I, [2018-07-25T10:43:25.068756 #872] INFO -- : done
I, [2018-07-25T10:43:32.430568 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)...
I, [2018-07-25T10:43:32.448035 #872] INFO -- : execute Stats.generate (try_count 0)...
I, [2018-07-25T10:43:33.427943 #872] INFO -- : ...stopped thread for 'Stats.generate'
I, [2018-07-25T10:43:40.883171 #865] INFO -- : Started GET "/" for 197.234.242.179 at 2018-07-25 10:43:40 +0200
I, [2018-07-25T10:43:40.890824 #865] INFO -- : Processing by InitController#index as HTML
I, [2018-07-25T10:43:40.895930 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:43:40.896119 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:43:40.899105 #865] INFO -- : Completed 200 OK in 8ms (Views: 1.5ms | ActiveRecord: 0.7ms)
I, [2018-07-25T10:43:44.468821 #865] INFO -- : Started POST "/api/v1/signshow" for 197.234.242.179 at 2018-07-25 10:43:44 +0200
I, [2018-07-25T10:43:44.477907 #865] INFO -- : Processing by SessionsController#show as JSON
I, [2018-07-25T10:43:44.478011 #865] INFO -- : Parameters: {"fingerprint"=>"-1227115082"}
I, [2018-07-25T10:43:45.807235 #865] INFO -- : Completed 200 OK in 1329ms (Views: 67.3ms | ActiveRecord: 290.1ms)
I, [2018-07-25T10:43:46.348373 #865] INFO -- : Started GET "/api/v1/translations/lang/en-gb?_=1532508223567" for 197.234.242.179 at 2018-07-25 10:43:46 +0200
I, [2018-07-25T10:43:46.358692 #865] INFO -- : Processing by TranslationsController#lang as JSON
I, [2018-07-25T10:43:46.358812 #865] INFO -- : Parameters: {"_"=>"1532508223567", "locale"=>"en-gb"}
I, [2018-07-25T10:43:46.540066 #865] INFO -- : Completed 200 OK in 181ms (Views: 0.5ms | ActiveRecord: 168.2ms)
I, [2018-07-25T10:43:47.369305 #865] INFO -- : Started GET "/api/v1/activity_stream?full=true&limit=25&_=1532508223568" for 197.234.242.179 at 2018-07-25 10:43:47 +0200
I, [2018-07-25T10:43:47.374103 #865] INFO -- : Started GET "/api/v1/first_steps?_=1532508223569" for 197.234.242.179 at 2018-07-25 10:43:47 +0200
I, [2018-07-25T10:43:47.384029 #865] INFO -- : Processing by ActivityStreamController#show as JSON
I, [2018-07-25T10:43:47.384169 #865] INFO -- : Parameters: {"full"=>"true", "limit"=>"25", "_"=>"1532508223568"}
I, [2018-07-25T10:43:47.413112 #865] INFO -- : Processing by FirstStepsController#index as JSON
I, [2018-07-25T10:43:47.413242 #865] INFO -- : Parameters: {"_"=>"1532508223569"}
I, [2018-07-25T10:43:47.487887 #865] INFO -- : Completed 200 OK in 74ms (Views: 1.1ms | ActiveRecord: 46.2ms)
I, [2018-07-25T10:43:47.827637 #865] INFO -- : Completed 200 OK in 443ms (Views: 42.4ms | ActiveRecord: 87.9ms)
I, [2018-07-25T10:43:47.979973 #865] INFO -- : Started GET "/api/v1/cti/log?_=1532508223570" for 197.234.242.179 at 2018-07-25 10:43:47 +0200
I, [2018-07-25T10:43:47.993786 #865] INFO -- : Processing by CtiController#index as JSON
I, [2018-07-25T10:43:47.993885 #865] INFO -- : Parameters: {"_"=>"1532508223570"}
I, [2018-07-25T10:43:48.098567 #865] INFO -- : Completed 200 OK in 105ms (Views: 0.3ms | ActiveRecord: 9.9ms)
I, [2018-07-25T10:43:48.382811 #865] INFO -- : Started GET "/api/v1/ticket_create?_=1532508223572" for 197.234.242.179 at 2018-07-25 10:43:48 +0200
I, [2018-07-25T10:43:48.392993 #865] INFO -- : Processing by TicketsController#ticket_create as JSON
I, [2018-07-25T10:43:48.393101 #865] INFO -- : Parameters: {"_"=>"1532508223572"}
I, [2018-07-25T10:43:48.499388 #865] INFO -- : Completed 200 OK in 106ms (Views: 8.0ms | ActiveRecord: 25.1ms)
I, [2018-07-25T10:43:48.934701 #865] INFO -- : Started GET "/api/v1/ticket_overviews?_=1532508223571" for 197.234.242.179 at 2018-07-25 10:43:48 +0200
I, [2018-07-25T10:43:48.942744 #865] INFO -- : Processing by TicketOverviewsController#show as JSON
I, [2018-07-25T10:43:48.942826 #865] INFO -- : Parameters: {"_"=>"1532508223571"}
I, [2018-07-25T10:43:49.010094 #865] INFO -- : Completed 200 OK in 67ms (Views: 0.7ms | ActiveRecord: 23.0ms)
I, [2018-07-25T10:43:55.103763 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:43:55.108867 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:55.388916 #872] INFO -- : - no message
I, [2018-07-25T10:43:55.389053 #872] INFO -- : done
I, [2018-07-25T10:43:55.416050 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:55.692410 #872] INFO -- : - no message
I, [2018-07-25T10:43:55.692514 #872] INFO -- : done
I, [2018-07-25T10:43:55.716806 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:55.988690 #872] INFO -- : - no message
I, [2018-07-25T10:43:55.988806 #872] INFO -- : done
I, [2018-07-25T10:43:56.012435 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:43:56.283866 #872] INFO -- : - no message
I, [2018-07-25T10:43:56.283978 #872] INFO -- : done
I, [2018-07-25T10:44:07.112360 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:44:07 +0200
I, [2018-07-25T10:44:07.117402 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:44:07.125895 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:44:07.126186 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:44:07.129662 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.4ms)
I, [2018-07-25T10:44:11.952004 #865] INFO -- : Started GET "/" for 162.158.154.98 at 2018-07-25 10:44:11 +0200
I, [2018-07-25T10:44:12.069356 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:44:12.076726 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:44:12.076930 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:44:12.080254 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:44:15.865173 #865] INFO -- : Started GET "/" for 103.22.200.247 at 2018-07-25 10:44:15 +0200
I, [2018-07-25T10:44:15.871096 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:44:15.879519 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:44:15.879737 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:44:15.883954 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 4.2ms)
I, [2018-07-25T10:44:26.319205 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:44:26.323675 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:26.494579 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:44:26 +0200
I, [2018-07-25T10:44:26.501823 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:44:26.502357 #865] INFO -- : Parameters: {"update_id"=>405765867, "message"=>{"message_id"=>20, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508266, "text"=>"Hi"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:44:26.596656 #872] INFO -- : - no message
I, [2018-07-25T10:44:26.596788 #872] INFO -- : done
I, [2018-07-25T10:44:26.621804 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:26.900236 #872] INFO -- : - no message
I, [2018-07-25T10:44:26.900348 #872] INFO -- : done
I, [2018-07-25T10:44:26.921721 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:26.998611 #865] INFO -- : Completed 200 OK in 496ms (Views: 0.2ms | ActiveRecord: 250.1ms)
I, [2018-07-25T10:44:27.192879 #872] INFO -- : - no message
I, [2018-07-25T10:44:27.192982 #872] INFO -- : done
I, [2018-07-25T10:44:27.211567 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:27.488768 #872] INFO -- : - no message
I, [2018-07-25T10:44:27.488893 #872] INFO -- : done
I, [2018-07-25T10:44:27.917473 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223573" for 197.234.242.179 at 2018-07-25 10:44:27 +0200
I, [2018-07-25T10:44:27.928312 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:44:27.928437 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223573", "id"=>"17"}
I, [2018-07-25T10:44:27.967498 #865] INFO -- : Completed 200 OK in 39ms (Views: 1.7ms | ActiveRecord: 9.1ms)
I, [2018-07-25T10:44:32.482289 #872] INFO -- : 2018-07-25T10:44:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392092) RUNNING
I, [2018-07-25T10:44:32.542447 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:32.896639 #872] INFO -- : # 200
I, [2018-07-25T10:44:32.900920 #872] INFO -- : 2018-07-25T10:44:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392092) COMPLETED after 0.4185
I, [2018-07-25T10:44:32.904370 #872] INFO -- : 2018-07-25T10:44:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392093) RUNNING
I, [2018-07-25T10:44:32.935809 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:33.057033 #872] INFO -- : # 200
I, [2018-07-25T10:44:33.060322 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392093) COMPLETED after 0.1558
I, [2018-07-25T10:44:33.064196 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392094) RUNNING
I, [2018-07-25T10:44:33.154613 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:33.234515 #872] INFO -- : # 201
I, [2018-07-25T10:44:33.238262 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392094) COMPLETED after 0.1739
I, [2018-07-25T10:44:33.242582 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392095) RUNNING
I, [2018-07-25T10:44:33.282270 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:33.322236 #872] INFO -- : # 200
I, [2018-07-25T10:44:33.325320 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392095) COMPLETED after 0.0825
I, [2018-07-25T10:44:33.329305 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392096) RUNNING
I, [2018-07-25T10:44:33.379760 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:33.424032 #872] INFO -- : # 200
I, [2018-07-25T10:44:33.426954 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392096) COMPLETED after 0.0975
I, [2018-07-25T10:44:33.430461 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392097) RUNNING
I, [2018-07-25T10:44:33.456865 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:33.495863 #872] INFO -- : # 200
I, [2018-07-25T10:44:33.499117 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392097) COMPLETED after 0.0684
I, [2018-07-25T10:44:33.504067 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392098) RUNNING
I, [2018-07-25T10:44:33.605872 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392098) COMPLETED after 0.1017
I, [2018-07-25T10:44:33.609434 #872] INFO -- : 2018-07-25T10:44:33+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392099) RUNNING
I, [2018-07-25T10:44:33.733676 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:44:36.880432 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223574" for 197.234.242.179 at 2018-07-25 10:44:36 +0200
I, [2018-07-25T10:44:36.889207 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:44:36.889292 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223574"}
I, [2018-07-25T10:44:36.938554 #865] INFO -- : Completed 200 OK in 49ms (Views: 8.7ms | ActiveRecord: 7.6ms)
I, [2018-07-25T10:44:39.412502 #865] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 10:44:39 +0200
I, [2018-07-25T10:44:39.413580 #865] INFO -- : Started GET "/api/v1/tickets/286?all=true&_=1532508223575" for 197.234.242.179 at 2018-07-25 10:44:39 +0200
I, [2018-07-25T10:44:39.427417 #865] INFO -- : Processing by TaskbarController#create as JSON
I, [2018-07-25T10:44:39.427567 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "id"=>"c-0"}
I, [2018-07-25T10:44:39.434092 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:44:39.434198 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223575", "id"=>"286"}
I, [2018-07-25T10:44:39.487271 #865] INFO -- : Completed 201 Created in 60ms (Views: 0.6ms | ActiveRecord: 25.5ms)
I, [2018-07-25T10:44:39.658397 #865] INFO -- : Completed 200 OK in 224ms (Views: 18.7ms | ActiveRecord: 81.0ms)
I, [2018-07-25T10:44:40.193976 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223577" for 197.234.242.179 at 2018-07-25 10:44:40 +0200
I, [2018-07-25T10:44:40.202796 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:40.202893 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223577"}
I, [2018-07-25T10:44:40.312949 #865] INFO -- : Completed 200 OK in 110ms (Views: 21.8ms | ActiveRecord: 6.8ms)
I, [2018-07-25T10:44:40.461065 #865] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 10:44:40 +0200
I, [2018-07-25T10:44:40.471852 #865] INFO -- : Processing by RecentViewController#create as JSON
I, [2018-07-25T10:44:40.471969 #865] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"286"}
I, [2018-07-25T10:44:40.476068 #865] INFO -- : Started GET "/api/v1/text_modules/?full=true&_=1532508223576" for 197.234.242.179 at 2018-07-25 10:44:40 +0200
I, [2018-07-25T10:44:40.489003 #865] INFO -- : Processing by TextModulesController#index as JSON
I, [2018-07-25T10:44:40.489143 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223576"}
I, [2018-07-25T10:44:40.558592 #865] INFO -- : Completed 200 OK in 86ms (Views: 0.4ms | ActiveRecord: 47.5ms)
I, [2018-07-25T10:44:40.676883 #865] INFO -- : Completed 200 OK in 188ms (Views: 6.3ms | ActiveRecord: 12.0ms)
I, [2018-07-25T10:44:41.935570 #865] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532508223578" for 197.234.242.179 at 2018-07-25 10:44:41 +0200
I, [2018-07-25T10:44:41.943614 #865] INFO -- : Processing by RecentViewController#index as JSON
I, [2018-07-25T10:44:41.943697 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223578"}
I, [2018-07-25T10:44:42.081332 #865] INFO -- : Completed 200 OK in 138ms (Views: 26.4ms | ActiveRecord: 15.1ms)
I, [2018-07-25T10:44:42.432001 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:44:42.449439 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:44:42.450178 #872] INFO -- : Started job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker)...
I, [2018-07-25T10:44:42.505654 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:44:42.647102 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392099) COMPLETED after 9.0375
I, [2018-07-25T10:44:42.650839 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392100) RUNNING
I, [2018-07-25T10:44:42.719921 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392100) COMPLETED after 0.0689
I, [2018-07-25T10:44:42.724369 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392101) RUNNING
I, [2018-07-25T10:44:42.765837 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:42.825657 #872] INFO -- : # 200
I, [2018-07-25T10:44:42.829051 #872] INFO -- : 2018-07-25T10:44:42+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392101) COMPLETED after 0.1045
I, [2018-07-25T10:44:42.944999 #865] INFO -- : Started PUT "/api/v1/taskbar/393" for 197.234.242.179 at 2018-07-25 10:44:42 +0200
I, [2018-07-25T10:44:42.954760 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:44:42.954904 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:39.449Z", "id"=>"393"}
I, [2018-07-25T10:44:42.999703 #865] INFO -- : Completed 200 OK in 45ms (Views: 0.8ms | ActiveRecord: 5.5ms)
I, [2018-07-25T10:44:44.141777 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223579" for 197.234.242.179 at 2018-07-25 10:44:44 +0200
I, [2018-07-25T10:44:44.152010 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:44:44.152120 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223579", "id"=>"17"}
I, [2018-07-25T10:44:44.260787 #865] INFO -- : Completed 200 OK in 109ms (Views: 1.2ms | ActiveRecord: 9.8ms)
I, [2018-07-25T10:44:44.561481 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223581" for 197.234.242.179 at 2018-07-25 10:44:44 +0200
I, [2018-07-25T10:44:44.569496 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:44:44.569600 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223581", "id"=>"287"}
I, [2018-07-25T10:44:44.705456 #865] INFO -- : Completed 200 OK in 136ms (Views: 11.9ms | ActiveRecord: 30.4ms)
I, [2018-07-25T10:44:44.924889 #865] INFO -- : Started POST "/api/v1/recent_view" for 197.234.242.179 at 2018-07-25 10:44:44 +0200
I, [2018-07-25T10:44:44.930871 #865] INFO -- : Processing by RecentViewController#create as JSON
I, [2018-07-25T10:44:44.930942 #865] INFO -- : Parameters: {"object"=>"Ticket", "o_id"=>"287"}
I, [2018-07-25T10:44:44.955731 #865] INFO -- : Completed 200 OK in 25ms (Views: 0.2ms | ActiveRecord: 8.4ms)
I, [2018-07-25T10:44:45.091062 #865] INFO -- : Started POST "/api/v1/taskbar" for 197.234.242.179 at 2018-07-25 10:44:45 +0200
I, [2018-07-25T10:44:45.093190 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223580" for 197.234.242.179 at 2018-07-25 10:44:45 +0200
I, [2018-07-25T10:44:45.104516 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:45.104652 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223580"}
I, [2018-07-25T10:44:45.111791 #865] INFO -- : Processing by TaskbarController#create as JSON
I, [2018-07-25T10:44:45.111967 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>123, "callback"=>"TicketZoom", "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "id"=>"c-5"}
I, [2018-07-25T10:44:45.287558 #865] INFO -- : Completed 201 Created in 175ms (Views: 0.6ms | ActiveRecord: 146.6ms)
I, [2018-07-25T10:44:45.288907 #865] INFO -- : Completed 200 OK in 184ms (Views: 11.9ms | ActiveRecord: 19.4ms)
I, [2018-07-25T10:44:45.644817 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223582" for 197.234.242.179 at 2018-07-25 10:44:45 +0200
I, [2018-07-25T10:44:45.653002 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:45.653150 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223582"}
I, [2018-07-25T10:44:45.720149 #865] INFO -- : Completed 200 OK in 67ms (Views: 25.2ms | ActiveRecord: 6.2ms)
I, [2018-07-25T10:44:46.375342 #865] INFO -- : Started PUT "/api/v1/online_notifications/1043" for 197.234.242.179 at 2018-07-25 10:44:46 +0200
I, [2018-07-25T10:44:46.384023 #865] INFO -- : Processing by OnlineNotificationsController#update as JSON
I, [2018-07-25T10:44:46.384125 #865] INFO -- : Parameters: {"seen"=>true, "id"=>"1043"}
I, [2018-07-25T10:44:46.408025 #865] INFO -- : Completed 200 OK in 24ms (Views: 0.3ms | ActiveRecord: 6.6ms)
I, [2018-07-25T10:44:46.781467 #865] INFO -- : Started PUT "/api/v1/tickets/287" for 197.234.242.179 at 2018-07-25 10:44:46 +0200
I, [2018-07-25T10:44:46.790156 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:44:46.790311 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>7, "owner_id"=>3, "customer_id"=>17, "state_id"=>1, "priority_id"=>2, "updated_at"=>"2018-07-25T08:44:26.875Z", "pending_time"=>nil, "bank_charges"=>nil, "cost_of_items"=>nil, "delivery_fee"=>nil, "distance"=>nil, "driver_number"=>nil, "number_of_items"=>nil, "tip"=>nil, "total"=>nil, "id"=>"287"}
I, [2018-07-25T10:44:46.941281 #865] INFO -- : Completed 200 OK in 151ms (Views: 0.7ms | ActiveRecord: 43.4ms)
I, [2018-07-25T10:44:47.327655 #865] INFO -- : Started GET "/api/v1/recent_view/?full=true&_=1532508223583" for 197.234.242.179 at 2018-07-25 10:44:47 +0200
I, [2018-07-25T10:44:47.336295 #865] INFO -- : Processing by RecentViewController#index as JSON
I, [2018-07-25T10:44:47.336397 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223583"}
I, [2018-07-25T10:44:47.460384 #865] INFO -- : Completed 200 OK in 124ms (Views: 24.9ms | ActiveRecord: 16.7ms)
I, [2018-07-25T10:44:47.989760 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223584" for 197.234.242.179 at 2018-07-25 10:44:47 +0200
I, [2018-07-25T10:44:47.998810 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:44:47.998966 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223584", "id"=>"17"}
I, [2018-07-25T10:44:48.040110 #865] INFO -- : Completed 200 OK in 41ms (Views: 1.9ms | ActiveRecord: 9.5ms)
I, [2018-07-25T10:44:48.275710 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223585" for 197.234.242.179 at 2018-07-25 10:44:48 +0200
I, [2018-07-25T10:44:48.281845 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223586" for 197.234.242.179 at 2018-07-25 10:44:48 +0200
I, [2018-07-25T10:44:48.288878 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:48.289001 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223585"}
I, [2018-07-25T10:44:48.298787 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:48.298916 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223586"}
I, [2018-07-25T10:44:48.422109 #865] INFO -- : Completed 200 OK in 133ms (Views: 17.3ms | ActiveRecord: 50.1ms)
I, [2018-07-25T10:44:48.422977 #865] INFO -- : Completed 200 OK in 124ms (Views: 21.3ms | ActiveRecord: 13.1ms)
I, [2018-07-25T10:44:48.423575 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223587" for 197.234.242.179 at 2018-07-25 10:44:48 +0200
I, [2018-07-25T10:44:48.456922 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:44:48.457019 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223587", "id"=>"287"}
I, [2018-07-25T10:44:48.616780 #865] INFO -- : Completed 200 OK in 160ms (Views: 18.5ms | ActiveRecord: 34.6ms)
I, [2018-07-25T10:44:49.186884 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223588" for 197.234.242.179 at 2018-07-25 10:44:49 +0200
I, [2018-07-25T10:44:49.198125 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:44:49.198230 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223588"}
I, [2018-07-25T10:44:49.300184 #865] INFO -- : Completed 200 OK in 102ms (Views: 58.4ms | ActiveRecord: 6.3ms)
I, [2018-07-25T10:44:50.839223 #872] INFO -- : 2018-07-25T10:44:50+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392102) RUNNING
I, [2018-07-25T10:44:50.941971 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:51.018060 #872] INFO -- : # 200
I, [2018-07-25T10:44:51.021446 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392102) COMPLETED after 0.1821
I, [2018-07-25T10:44:51.024871 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392103) RUNNING
I, [2018-07-25T10:44:51.173152 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:51.241236 #872] INFO -- : # 200
I, [2018-07-25T10:44:51.244556 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392103) COMPLETED after 0.2195
I, [2018-07-25T10:44:51.248284 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392104) RUNNING
I, [2018-07-25T10:44:51.287702 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392104) COMPLETED after 0.0393
I, [2018-07-25T10:44:51.291266 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392105) RUNNING
I, [2018-07-25T10:44:51.329558 #872] INFO -- : 2018-07-25T10:44:51+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392105) COMPLETED after 0.0382
I, [2018-07-25T10:44:51.505312 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:44:51 +0200
I, [2018-07-25T10:44:51.514159 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:44:51.514326 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"1", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Can\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"20.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:44:46.826Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:44:52.083304 #865] INFO -- : Completed 200 OK in 569ms (Views: 16.7ms | ActiveRecord: 115.2ms)
I, [2018-07-25T10:44:52.282467 #865] INFO -- : Started PUT "/api/v1/taskbar/393" for 197.234.242.179 at 2018-07-25 10:44:52 +0200
I, [2018-07-25T10:44:52.290312 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:44:52.290422 #865] INFO -- : Parameters: {"key"=>"Ticket-286", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"286", "shown"=>true}, "prio"=>2, "notify"=>false, "active"=>false, "updated_at"=>"2018-07-25T08:44:39.449Z", "id"=>"393"}
I, [2018-07-25T10:44:52.315814 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223589" for 197.234.242.179 at 2018-07-25 10:44:52 +0200
I, [2018-07-25T10:44:52.326578 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223590" for 197.234.242.179 at 2018-07-25 10:44:52 +0200
I, [2018-07-25T10:44:52.336688 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:52.336801 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223589"}
I, [2018-07-25T10:44:52.352788 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:44:52.352886 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223590"}
I, [2018-07-25T10:44:52.391135 #865] INFO -- : Completed 200 OK in 101ms (Views: 0.8ms | ActiveRecord: 28.3ms)
I, [2018-07-25T10:44:52.412268 #865] INFO -- : Completed 200 OK in 75ms (Views: 12.0ms | ActiveRecord: 30.7ms)
I, [2018-07-25T10:44:52.450291 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:44:52.450424 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:44:52.450489 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:44:52.450980 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)...
I, [2018-07-25T10:44:52.453646 #865] INFO -- : Completed 200 OK in 101ms (Views: 14.4ms | ActiveRecord: 48.6ms)
I, [2018-07-25T10:44:52.472085 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)...
I, [2018-07-25T10:44:52.485659 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign'
I, [2018-07-25T10:44:52.739725 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:44:52 +0200
I, [2018-07-25T10:44:52.748594 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:44:52.748775 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Can\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"20.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:44:52.810994 #865] INFO -- : Completed 200 OK in 62ms (Views: 1.0ms | ActiveRecord: 6.7ms)
I, [2018-07-25T10:44:52.976009 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:44:52 +0200
I, [2018-07-25T10:44:52.984306 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:44:52.984433 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:44:52.996813 #865] INFO -- : Completed 200 OK in 12ms (Views: 0.3ms | ActiveRecord: 2.9ms)
I, [2018-07-25T10:44:54.614113 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:44:54 +0200
I, [2018-07-25T10:44:54.622488 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:44:54.622615 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:44:54.676277 #865] INFO -- : Completed 200 OK in 54ms (Views: 0.8ms | ActiveRecord: 7.0ms)
I, [2018-07-25T10:44:57.627154 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:44:57.630828 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:57.904643 #872] INFO -- : - no message
I, [2018-07-25T10:44:57.904777 #872] INFO -- : done
I, [2018-07-25T10:44:57.931074 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:58.204814 #872] INFO -- : - no message
I, [2018-07-25T10:44:58.204939 #872] INFO -- : done
I, [2018-07-25T10:44:58.229615 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:58.500506 #872] INFO -- : - no message
I, [2018-07-25T10:44:58.500629 #872] INFO -- : done
I, [2018-07-25T10:44:58.524031 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:44:58.796415 #872] INFO -- : - no message
I, [2018-07-25T10:44:58.796537 #872] INFO -- : done
I, [2018-07-25T10:44:59.339000 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392106) RUNNING
I, [2018-07-25T10:44:59.436259 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:59.489399 #872] INFO -- : # 200
I, [2018-07-25T10:44:59.492862 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392106) COMPLETED after 0.1537
I, [2018-07-25T10:44:59.496211 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392107) RUNNING
I, [2018-07-25T10:44:59.527457 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:59.542166 #872] INFO -- : # 200
I, [2018-07-25T10:44:59.545269 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392107) COMPLETED after 0.0489
I, [2018-07-25T10:44:59.549055 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392108) RUNNING
I, [2018-07-25T10:44:59.622296 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:59.657873 #872] INFO -- : # 200
I, [2018-07-25T10:44:59.661413 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392108) COMPLETED after 0.1122
I, [2018-07-25T10:44:59.664982 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392109) RUNNING
I, [2018-07-25T10:44:59.700963 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:44:59.715427 #872] INFO -- : # 200
I, [2018-07-25T10:44:59.718756 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392109) COMPLETED after 0.0536
I, [2018-07-25T10:44:59.722654 #872] INFO -- : 2018-07-25T10:44:59+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392110) RUNNING
I, [2018-07-25T10:45:00.044977 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:45:00.053305 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392110) COMPLETED after 0.3305
I, [2018-07-25T10:45:00.058625 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392111) RUNNING
I, [2018-07-25T10:45:00.176968 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:00.210710 #872] INFO -- : # 200
I, [2018-07-25T10:45:00.214319 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392111) COMPLETED after 0.1555
I, [2018-07-25T10:45:00.218900 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392112) RUNNING
I, [2018-07-25T10:45:00.257664 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:00.276064 #872] INFO -- : # 200
I, [2018-07-25T10:45:00.280129 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392112) COMPLETED after 0.0611
I, [2018-07-25T10:45:00.283846 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392113) RUNNING
I, [2018-07-25T10:45:00.322664 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392113) COMPLETED after 0.0387
I, [2018-07-25T10:45:00.326986 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392114) RUNNING
I, [2018-07-25T10:45:00.396702 #872] INFO -- : 2018-07-25T10:45:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392114) COMPLETED after 0.0696
I, [2018-07-25T10:45:01.259992 #865] INFO -- : Started GET "/api/v1/ticket_articles/1016?full=true&_=1532508223591" for 197.234.242.179 at 2018-07-25 10:45:01 +0200
I, [2018-07-25T10:45:01.265548 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:45:01.265614 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223591", "id"=>"1016"}
I, [2018-07-25T10:45:01.310179 #865] INFO -- : Completed 200 OK in 44ms (Views: 8.8ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:45:02.451107 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:45:09.088811 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:45:09 +0200
I, [2018-07-25T10:45:09.094706 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:45:09.094863 #865] INFO -- : Parameters: {"update_id"=>405765868, "message"=>{"message_id"=>22, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508308, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:45:09.300356 #865] INFO -- : Completed 200 OK in 205ms (Views: 0.4ms | ActiveRecord: 46.9ms)
I, [2018-07-25T10:45:10.012821 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223592" for 197.234.242.179 at 2018-07-25 10:45:10 +0200
I, [2018-07-25T10:45:10.024186 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:45:10.024296 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223592"}
I, [2018-07-25T10:45:10.124906 #865] INFO -- : Completed 200 OK in 100ms (Views: 36.7ms | ActiveRecord: 6.7ms)
I, [2018-07-25T10:45:10.413352 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 10:45:10 +0200
I, [2018-07-25T10:45:10.420247 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:45:10.430732 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:45:10.430940 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:45:10.435478 #865] INFO -- : Completed 200 OK in 15ms (Views: 2.9ms | ActiveRecord: 5.4ms)
I, [2018-07-25T10:45:10.554425 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223593" for 197.234.242.179 at 2018-07-25 10:45:10 +0200
I, [2018-07-25T10:45:10.564273 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:45:10.564390 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223593"}
I, [2018-07-25T10:45:10.684608 #865] INFO -- : Completed 200 OK in 120ms (Views: 67.6ms | ActiveRecord: 6.4ms)
I, [2018-07-25T10:45:10.901542 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223594" for 197.234.242.179 at 2018-07-25 10:45:10 +0200
I, [2018-07-25T10:45:10.908112 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:45:10.908188 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223594", "id"=>"287"}
I, [2018-07-25T10:45:11.017265 #865] INFO -- : Completed 200 OK in 109ms (Views: 14.2ms | ActiveRecord: 28.1ms)
I, [2018-07-25T10:45:13.279003 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:13 +0200
I, [2018-07-25T10:45:13.286986 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:45:13.287165 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:45:13.435595 #865] INFO -- : Completed 200 OK in 148ms (Views: 0.4ms | ActiveRecord: 8.1ms)
I, [2018-07-25T10:45:13.975796 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:45:13 +0200
I, [2018-07-25T10:45:13.981205 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:45:13.991623 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:45:13.991815 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:45:13.995339 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.0ms | ActiveRecord: 6.2ms)
I, [2018-07-25T10:45:16.414378 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392115) RUNNING
I, [2018-07-25T10:45:16.442713 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:16.461982 #872] INFO -- : # 200
I, [2018-07-25T10:45:16.466064 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392115) COMPLETED after 0.0515
I, [2018-07-25T10:45:16.469605 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392116) RUNNING
I, [2018-07-25T10:45:16.496750 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:16.510713 #872] INFO -- : # 200
I, [2018-07-25T10:45:16.514152 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392116) COMPLETED after 0.0443
I, [2018-07-25T10:45:16.518659 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392117) RUNNING
I, [2018-07-25T10:45:16.621386 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:16.663761 #872] INFO -- : # 200
I, [2018-07-25T10:45:16.666748 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392117) COMPLETED after 0.1479
I, [2018-07-25T10:45:16.669928 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392118) RUNNING
I, [2018-07-25T10:45:16.698026 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:16.713201 #872] INFO -- : # 200
I, [2018-07-25T10:45:16.716383 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392118) COMPLETED after 0.0463
I, [2018-07-25T10:45:16.720393 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392119) RUNNING
I, [2018-07-25T10:45:16.793332 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:16.824562 #872] INFO -- : # 200
I, [2018-07-25T10:45:16.828270 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392119) COMPLETED after 0.1077
I, [2018-07-25T10:45:16.832537 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392120) RUNNING
I, [2018-07-25T10:45:16.862620 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:16.877810 #872] INFO -- : # 200
I, [2018-07-25T10:45:16.880719 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392120) COMPLETED after 0.0480
I, [2018-07-25T10:45:16.884795 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392121) RUNNING
I, [2018-07-25T10:45:16.942662 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392121) COMPLETED after 0.0577
I, [2018-07-25T10:45:16.947902 #872] INFO -- : 2018-07-25T10:45:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392122) RUNNING
I, [2018-07-25T10:45:17.126294 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:45:17.984368 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:45:17 +0200
I, [2018-07-25T10:45:17.989822 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:45:17.999163 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:45:17.999352 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:45:18.002738 #865] INFO -- : Completed 200 OK in 13ms (Views: 1.9ms | ActiveRecord: 5.3ms)
I, [2018-07-25T10:45:18.851795 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:18 +0200
I, [2018-07-25T10:45:18.860043 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:45:18.860207 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Maybe\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"22.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:45:18.913533 #865] INFO -- : Completed 200 OK in 53ms (Views: 0.9ms | ActiveRecord: 7.5ms)
I, [2018-07-25T10:45:19.719138 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223595" for 197.234.242.179 at 2018-07-25 10:45:19 +0200
I, [2018-07-25T10:45:19.727730 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:45:19.727847 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223595"}
I, [2018-07-25T10:45:19.778799 #865] INFO -- : Completed 200 OK in 51ms (Views: 11.6ms | ActiveRecord: 6.7ms)
I, [2018-07-25T10:45:19.879388 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:45:19 +0200
I, [2018-07-25T10:45:19.894422 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:45:19.894582 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Maybe\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"22.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:45:09.220Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:45:20.249822 #865] INFO -- : Completed 200 OK in 355ms (Views: 11.6ms | ActiveRecord: 78.1ms)
I, [2018-07-25T10:45:20.546843 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223596" for 197.234.242.179 at 2018-07-25 10:45:20 +0200
I, [2018-07-25T10:45:20.555556 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223597" for 197.234.242.179 at 2018-07-25 10:45:20 +0200
I, [2018-07-25T10:45:20.555853 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:45:20.559450 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223596"}
I, [2018-07-25T10:45:20.565496 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:45:20.565579 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223597"}
I, [2018-07-25T10:45:20.654166 #865] INFO -- : Completed 200 OK in 95ms (Views: 15.3ms | ActiveRecord: 12.8ms)
I, [2018-07-25T10:45:20.693732 #865] INFO -- : Completed 200 OK in 128ms (Views: 22.4ms | ActiveRecord: 23.2ms)
I, [2018-07-25T10:45:21.272498 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:45:21 +0200
I, [2018-07-25T10:45:21.281573 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:45:21.281678 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:45:21.297348 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 3.0ms)
I, [2018-07-25T10:45:22.344437 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392122) COMPLETED after 5.3964
I, [2018-07-25T10:45:22.348395 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392123) RUNNING
I, [2018-07-25T10:45:22.380149 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392123) COMPLETED after 0.0316
I, [2018-07-25T10:45:22.384253 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392124) RUNNING
I, [2018-07-25T10:45:22.498953 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:22.654385 #872] INFO -- : # 200
I, [2018-07-25T10:45:22.657274 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392124) COMPLETED after 0.2729
I, [2018-07-25T10:45:22.660356 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392125) RUNNING
I, [2018-07-25T10:45:22.685270 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:22.700084 #872] INFO -- : # 200
I, [2018-07-25T10:45:22.703169 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392125) COMPLETED after 0.0427
I, [2018-07-25T10:45:22.706464 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392126) RUNNING
I, [2018-07-25T10:45:22.893404 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:22.911251 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:22 +0200
I, [2018-07-25T10:45:22.918504 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:45:22.918592 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:45:22.936877 #872] INFO -- : # 200
I, [2018-07-25T10:45:22.939999 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392126) COMPLETED after 0.2334
I, [2018-07-25T10:45:22.943564 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392127) RUNNING
I, [2018-07-25T10:45:22.968680 #865] INFO -- : Completed 200 OK in 50ms (Views: 0.7ms | ActiveRecord: 5.5ms)
I, [2018-07-25T10:45:22.971306 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:22.988608 #872] INFO -- : # 200
I, [2018-07-25T10:45:22.991810 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392127) COMPLETED after 0.0481
I, [2018-07-25T10:45:22.995331 #872] INFO -- : 2018-07-25T10:45:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392128) RUNNING
I, [2018-07-25T10:45:28.842621 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:45:28.846813 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:45:29.136663 #872] INFO -- : - no message
I, [2018-07-25T10:45:29.136796 #872] INFO -- : done
I, [2018-07-25T10:45:29.162452 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:45:29.432700 #872] INFO -- : - no message
I, [2018-07-25T10:45:29.432821 #872] INFO -- : done
I, [2018-07-25T10:45:29.459749 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:45:29.558758 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:45:29.562723 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392128) COMPLETED after 6.5672
I, [2018-07-25T10:45:29.567540 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392129) RUNNING
I, [2018-07-25T10:45:29.612065 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392129) COMPLETED after 0.0443
I, [2018-07-25T10:45:29.618794 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392130) RUNNING
I, [2018-07-25T10:45:29.727427 #872] INFO -- : 2018-07-25T10:45:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392130) COMPLETED after 0.1084
I, [2018-07-25T10:45:29.769254 #872] INFO -- : - no message
I, [2018-07-25T10:45:29.769648 #872] INFO -- : done
I, [2018-07-25T10:45:29.804324 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:45:30.088939 #872] INFO -- : - no message
I, [2018-07-25T10:45:30.089068 #872] INFO -- : done
I, [2018-07-25T10:45:30.613211 #865] INFO -- : Started GET "/api/v1/ticket_articles/1018?full=true&_=1532508223598" for 197.234.242.179 at 2018-07-25 10:45:30 +0200
I, [2018-07-25T10:45:30.619578 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:45:30.619670 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223598", "id"=>"1018"}
I, [2018-07-25T10:45:30.659515 #865] INFO -- : Completed 200 OK in 40ms (Views: 11.7ms | ActiveRecord: 4.5ms)
I, [2018-07-25T10:45:40.887468 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:45:40 +0200
I, [2018-07-25T10:45:40.896883 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:45:40.897014 #865] INFO -- : Parameters: {"update_id"=>405765869, "message"=>{"message_id"=>24, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508340, "text"=>"This"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:45:41.133506 #865] INFO -- : Completed 200 OK in 236ms (Views: 0.2ms | ActiveRecord: 46.0ms)
I, [2018-07-25T10:45:42.327670 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223599" for 197.234.242.179 at 2018-07-25 10:45:42 +0200
I, [2018-07-25T10:45:42.334019 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:45:42.334135 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223599", "id"=>"287"}
I, [2018-07-25T10:45:42.390467 #865] INFO -- : Completed 200 OK in 56ms (Views: 5.9ms | ActiveRecord: 13.9ms)
I, [2018-07-25T10:45:42.616977 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223601" for 197.234.242.179 at 2018-07-25 10:45:42 +0200
I, [2018-07-25T10:45:42.623425 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:45:42.623512 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223601"}
I, [2018-07-25T10:45:42.628380 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223602" for 197.234.242.179 at 2018-07-25 10:45:42 +0200
I, [2018-07-25T10:45:42.640386 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:45:42.640490 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223602"}
I, [2018-07-25T10:45:42.822500 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223603" for 197.234.242.179 at 2018-07-25 10:45:42 +0200
I, [2018-07-25T10:45:42.825197 #865] INFO -- : Completed 200 OK in 202ms (Views: 12.3ms | ActiveRecord: 26.2ms)
I, [2018-07-25T10:45:42.828830 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:45:42.828915 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223603", "id"=>"287"}
I, [2018-07-25T10:45:42.832413 #865] INFO -- : Completed 200 OK in 192ms (Views: 132.3ms | ActiveRecord: 17.6ms)
I, [2018-07-25T10:45:42.840673 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223600" for 197.234.242.179 at 2018-07-25 10:45:42 +0200
I, [2018-07-25T10:45:42.849193 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:45:42.849273 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223600", "id"=>"17"}
I, [2018-07-25T10:45:42.866824 #865] INFO -- : Completed 200 OK in 17ms (Views: 1.0ms | ActiveRecord: 7.1ms)
I, [2018-07-25T10:45:42.987895 #865] INFO -- : Completed 200 OK in 159ms (Views: 10.2ms | ActiveRecord: 47.8ms)
I, [2018-07-25T10:45:45.219223 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:45:45 +0200
I, [2018-07-25T10:45:45.227570 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:45:45.227696 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:45:45.272006 #865] INFO -- : Completed 200 OK in 44ms (Views: 0.6ms | ActiveRecord: 6.8ms)
I, [2018-07-25T10:45:45.742169 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392131) RUNNING
I, [2018-07-25T10:45:45.779298 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:45.797745 #872] INFO -- : # 200
I, [2018-07-25T10:45:45.801382 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392131) COMPLETED after 0.0590
I, [2018-07-25T10:45:45.805726 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392132) RUNNING
I, [2018-07-25T10:45:45.843841 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:45.861565 #872] INFO -- : # 200
I, [2018-07-25T10:45:45.864546 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392132) COMPLETED after 0.0587
I, [2018-07-25T10:45:45.867662 #872] INFO -- : 2018-07-25T10:45:45+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392133) RUNNING
I, [2018-07-25T10:45:46.077013 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:46.121045 #872] INFO -- : # 200
I, [2018-07-25T10:45:46.124654 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392133) COMPLETED after 0.2568
I, [2018-07-25T10:45:46.128906 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392134) RUNNING
I, [2018-07-25T10:45:46.168148 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:46.181251 #872] INFO -- : # 200
I, [2018-07-25T10:45:46.184725 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392134) COMPLETED after 0.0557
I, [2018-07-25T10:45:46.188810 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392135) RUNNING
I, [2018-07-25T10:45:46.446899 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:46.484046 #872] INFO -- : # 200
I, [2018-07-25T10:45:46.488592 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392135) COMPLETED after 0.2996
I, [2018-07-25T10:45:46.493543 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392136) RUNNING
I, [2018-07-25T10:45:46.525759 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:45:46.540835 #872] INFO -- : # 200
I, [2018-07-25T10:45:46.544265 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392136) COMPLETED after 0.0506
I, [2018-07-25T10:45:46.549198 #872] INFO -- : 2018-07-25T10:45:46+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392137) RUNNING
I, [2018-07-25T10:45:46.771835 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:45:49.463194 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223604" for 197.234.242.179 at 2018-07-25 10:45:49 +0200
I, [2018-07-25T10:45:49.471750 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:45:49.471856 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223604"}
I, [2018-07-25T10:45:49.511148 #865] INFO -- : Completed 200 OK in 39ms (Views: 6.0ms | ActiveRecord: 6.0ms)
I, [2018-07-25T10:45:51.968813 #872] INFO -- : 2018-07-25T10:45:51+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392137) COMPLETED after 5.4195
I, [2018-07-25T10:45:51.972912 #872] INFO -- : 2018-07-25T10:45:51+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392138) RUNNING
I, [2018-07-25T10:45:52.007041 #872] INFO -- : 2018-07-25T10:45:52+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392138) COMPLETED after 0.0340
I, [2018-07-25T10:46:00.122770 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:46:00.127306 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:00.408808 #872] INFO -- : - no message
I, [2018-07-25T10:46:00.408910 #872] INFO -- : done
I, [2018-07-25T10:46:00.432956 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:00.724709 #872] INFO -- : - no message
I, [2018-07-25T10:46:00.724858 #872] INFO -- : done
I, [2018-07-25T10:46:00.745728 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:01.068283 #872] INFO -- : - no message
I, [2018-07-25T10:46:01.068382 #872] INFO -- : done
I, [2018-07-25T10:46:01.091522 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:01.380109 #872] INFO -- : - no message
I, [2018-07-25T10:46:01.380201 #872] INFO -- : done
I, [2018-07-25T10:46:02.452208 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:46:02.461874 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:46:02.462314 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:46:02.462632 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:46:02.462716 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:46:02.462817 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:46:02.463879 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:46:07.296473 #865] INFO -- : Started GET "/" for 162.158.155.81 at 2018-07-25 10:46:07 +0200
I, [2018-07-25T10:46:07.300228 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:46:07.308263 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:46:07.308514 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:46:07.312041 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.2ms)
I, [2018-07-25T10:46:10.698977 #865] INFO -- : Started GET "/" for 103.22.200.79 at 2018-07-25 10:46:10 +0200
I, [2018-07-25T10:46:10.704875 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:46:10.712684 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:46:10.712872 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:46:10.716421 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:46:11.513522 #865] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 10:46:11 +0200
I, [2018-07-25T10:46:11.516958 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:46:11.523552 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:46:11.523798 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:46:11.527268 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.9ms | ActiveRecord: 3.6ms)
I, [2018-07-25T10:46:30.749905 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.158.46 at 2018-07-25 10:46:30 +0200
I, [2018-07-25T10:46:30.755611 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:46:30.755759 #865] INFO -- : Parameters: {"update_id"=>405765870, "message"=>{"message_id"=>25, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508390, "text"=>"Might"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:46:30.985329 #865] INFO -- : Completed 200 OK in 229ms (Views: 0.2ms | ActiveRecord: 60.3ms)
I, [2018-07-25T10:46:31.411407 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:46:31.415854 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:31.712445 #872] INFO -- : - no message
I, [2018-07-25T10:46:31.712575 #872] INFO -- : done
I, [2018-07-25T10:46:31.962281 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223606" for 197.234.242.179 at 2018-07-25 10:46:31 +0200
I, [2018-07-25T10:46:31.971015 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:46:31.971112 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223606", "id"=>"17"}
I, [2018-07-25T10:46:32.002544 #865] INFO -- : Completed 200 OK in 31ms (Views: 1.2ms | ActiveRecord: 8.2ms)
I, [2018-07-25T10:46:32.031258 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392139) RUNNING
E, [2018-07-25T10:46:32.058258 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: G1vlS1cjkXT [HTTP 400]>
E, [2018-07-25T10:46:32.058449 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"]
I, [2018-07-25T10:46:32.072900 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:46:32.196809 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:32.202355 #872] INFO -- : # 200
I, [2018-07-25T10:46:32.205380 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392139) COMPLETED after 0.1740
I, [2018-07-25T10:46:32.208887 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392140) RUNNING
I, [2018-07-25T10:46:32.239581 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:46:32.253717 #872] INFO -- : # 200
I, [2018-07-25T10:46:32.256738 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392140) COMPLETED after 0.0477
I, [2018-07-25T10:46:32.260060 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392141) RUNNING
I, [2018-07-25T10:46:32.270140 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223608" for 197.234.242.179 at 2018-07-25 10:46:32 +0200
I, [2018-07-25T10:46:32.278834 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:46:32.278954 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223608"}
I, [2018-07-25T10:46:32.343085 #865] INFO -- : Completed 200 OK in 64ms (Views: 15.8ms | ActiveRecord: 7.2ms)
I, [2018-07-25T10:46:32.382122 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:46:32.431916 #872] INFO -- : # 200
I, [2018-07-25T10:46:32.435401 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392141) COMPLETED after 0.1752
I, [2018-07-25T10:46:32.439876 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392142) RUNNING
I, [2018-07-25T10:46:32.475488 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:46:32.488615 #872] INFO -- : # 200
I, [2018-07-25T10:46:32.492369 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392142) COMPLETED after 0.0523
I, [2018-07-25T10:46:32.496372 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392143) RUNNING
I, [2018-07-25T10:46:32.530960 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223605" for 197.234.242.179 at 2018-07-25 10:46:32 +0200
I, [2018-07-25T10:46:32.534551 #872] INFO -- : - no message
I, [2018-07-25T10:46:32.534654 #872] INFO -- : done
I, [2018-07-25T10:46:32.542648 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:46:32.542748 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223605", "id"=>"287"}
I, [2018-07-25T10:46:32.567852 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:32.575674 #865] INFO -- : Completed 200 OK in 33ms (Views: 6.8ms | ActiveRecord: 3.4ms)
I, [2018-07-25T10:46:32.658168 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:46:32.691447 #872] INFO -- : # 200
I, [2018-07-25T10:46:32.694970 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392143) COMPLETED after 0.1984
I, [2018-07-25T10:46:32.699228 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392144) RUNNING
I, [2018-07-25T10:46:32.732375 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:46:32.745714 #872] INFO -- : # 200
I, [2018-07-25T10:46:32.748906 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392144) COMPLETED after 0.0495
I, [2018-07-25T10:46:32.752839 #872] INFO -- : 2018-07-25T10:46:32+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392145) RUNNING
I, [2018-07-25T10:46:32.782051 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223607" for 197.234.242.179 at 2018-07-25 10:46:32 +0200
I, [2018-07-25T10:46:32.787328 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:46:32.787400 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223607"}
I, [2018-07-25T10:46:32.849205 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:46:32.863982 #865] INFO -- : Completed 200 OK in 76ms (Views: 30.2ms | ActiveRecord: 5.9ms)
I, [2018-07-25T10:46:32.864365 #872] INFO -- : - no message
I, [2018-07-25T10:46:32.864426 #872] INFO -- : done
I, [2018-07-25T10:46:32.881398 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:46:32.910588 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223609" for 197.234.242.179 at 2018-07-25 10:46:32 +0200
I, [2018-07-25T10:46:32.918477 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:46:32.918566 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223609", "id"=>"287"}
I, [2018-07-25T10:46:33.110880 #865] INFO -- : Completed 200 OK in 192ms (Views: 60.9ms | ActiveRecord: 28.1ms)
I, [2018-07-25T10:46:33.152722 #872] INFO -- : - no message
I, [2018-07-25T10:46:33.152834 #872] INFO -- : done
I, [2018-07-25T10:46:34.718442 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:34 +0200
I, [2018-07-25T10:46:34.727067 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:46:34.727208 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:46:34.771779 #865] INFO -- : Completed 200 OK in 44ms (Views: 0.6ms | ActiveRecord: 9.7ms)
I, [2018-07-25T10:46:36.146136 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223610" for 197.234.242.179 at 2018-07-25 10:46:36 +0200
I, [2018-07-25T10:46:36.154584 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:46:36.154687 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223610"}
I, [2018-07-25T10:46:36.207945 #865] INFO -- : Completed 200 OK in 53ms (Views: 8.4ms | ActiveRecord: 7.0ms)
I, [2018-07-25T10:46:38.152023 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392145) COMPLETED after 5.3990
I, [2018-07-25T10:46:38.156368 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392146) RUNNING
I, [2018-07-25T10:46:38.196124 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392146) COMPLETED after 0.0396
I, [2018-07-25T10:46:38.199874 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392147) RUNNING
I, [2018-07-25T10:46:38.258576 #872] INFO -- : 2018-07-25T10:46:38+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392147) COMPLETED after 0.0585
I, [2018-07-25T10:46:51.822477 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:51 +0200
I, [2018-07-25T10:46:51.831364 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:46:51.831508 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"JUst\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"25.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:46:51.984865 #865] INFO -- : Completed 200 OK in 153ms (Views: 0.5ms | ActiveRecord: 9.2ms)
I, [2018-07-25T10:46:54.349886 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:46:54 +0200
I, [2018-07-25T10:46:54.358719 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:46:54.358872 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Just\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"25.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:46:30.895Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:46:54.566578 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:54 +0200
I, [2018-07-25T10:46:54.574959 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:46:54.575106 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Just\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"25.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:46:54.661874 #865] INFO -- : Completed 200 OK in 87ms (Views: 0.8ms | ActiveRecord: 26.9ms)
I, [2018-07-25T10:46:54.778108 #865] INFO -- : Completed 200 OK in 419ms (Views: 12.2ms | ActiveRecord: 118.2ms)
I, [2018-07-25T10:46:55.020646 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223611" for 197.234.242.179 at 2018-07-25 10:46:55 +0200
I, [2018-07-25T10:46:55.027934 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:46:55.028023 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223611"}
I, [2018-07-25T10:46:55.032061 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223612" for 197.234.242.179 at 2018-07-25 10:46:55 +0200
I, [2018-07-25T10:46:55.039118 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:46:55.039213 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223612"}
I, [2018-07-25T10:46:55.113784 #865] INFO -- : Completed 200 OK in 86ms (Views: 17.1ms | ActiveRecord: 20.1ms)
I, [2018-07-25T10:46:55.145145 #865] INFO -- : Completed 200 OK in 106ms (Views: 27.0ms | ActiveRecord: 17.5ms)
I, [2018-07-25T10:46:55.169681 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:46:55 +0200
I, [2018-07-25T10:46:55.176065 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:46:55.176160 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:46:55.187018 #865] INFO -- : Completed 200 OK in 11ms (Views: 0.3ms | ActiveRecord: 2.1ms)
I, [2018-07-25T10:46:57.361995 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:46:57 +0200
I, [2018-07-25T10:46:57.370852 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:46:57.370988 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:46:57.423999 #865] INFO -- : Completed 200 OK in 53ms (Views: 0.7ms | ActiveRecord: 7.0ms)
I, [2018-07-25T10:47:02.275804 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392148) RUNNING
I, [2018-07-25T10:47:02.408270 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:47:02.449701 #872] INFO -- : # 200
I, [2018-07-25T10:47:02.452649 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392148) COMPLETED after 0.1767
I, [2018-07-25T10:47:02.456549 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392149) RUNNING
I, [2018-07-25T10:47:02.489741 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:47:02.499143 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:47:02.499589 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:47:02.499870 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:47:02.499976 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:47:02.500046 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:47:02.501281 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:47:02.502529 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:47:02.516432 #872] INFO -- : # 200
I, [2018-07-25T10:47:02.519434 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392149) COMPLETED after 0.0628
I, [2018-07-25T10:47:02.522896 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392150) RUNNING
I, [2018-07-25T10:47:02.635375 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:47:02.664651 #872] INFO -- : # 200
I, [2018-07-25T10:47:02.667303 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392150) COMPLETED after 0.1443
I, [2018-07-25T10:47:02.670576 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392151) RUNNING
I, [2018-07-25T10:47:02.701216 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:47:02.714342 #872] INFO -- : # 200
I, [2018-07-25T10:47:02.717442 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392151) COMPLETED after 0.0468
I, [2018-07-25T10:47:02.720501 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392152) RUNNING
I, [2018-07-25T10:47:02.978576 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:47:02.981896 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392152) COMPLETED after 0.2613
I, [2018-07-25T10:47:02.985395 #872] INFO -- : 2018-07-25T10:47:02+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392153) RUNNING
I, [2018-07-25T10:47:03.013606 #872] INFO -- : 2018-07-25T10:47:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392153) COMPLETED after 0.0281
I, [2018-07-25T10:47:03.017752 #872] INFO -- : 2018-07-25T10:47:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392154) RUNNING
I, [2018-07-25T10:47:03.185390 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:47:03.189248 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:03.198073 #872] INFO -- : 2018-07-25T10:47:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392154) COMPLETED after 0.1802
I, [2018-07-25T10:47:03.512653 #872] INFO -- : - no message
I, [2018-07-25T10:47:03.512788 #872] INFO -- : done
I, [2018-07-25T10:47:03.542087 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:03.868135 #872] INFO -- : - no message
I, [2018-07-25T10:47:03.868252 #872] INFO -- : done
I, [2018-07-25T10:47:03.890565 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:04.050546 #865] INFO -- : Started GET "/api/v1/ticket_articles/1021?full=true&_=1532508223613" for 197.234.242.179 at 2018-07-25 10:47:04 +0200
I, [2018-07-25T10:47:04.056679 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:47:04.056752 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223613", "id"=>"1021"}
I, [2018-07-25T10:47:04.088081 #865] INFO -- : Completed 200 OK in 31ms (Views: 5.0ms | ActiveRecord: 4.4ms)
I, [2018-07-25T10:47:04.208045 #872] INFO -- : - no message
I, [2018-07-25T10:47:04.208159 #872] INFO -- : done
I, [2018-07-25T10:47:04.230559 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:04.585202 #872] INFO -- : - no message
I, [2018-07-25T10:47:04.585336 #872] INFO -- : done
I, [2018-07-25T10:47:12.645763 #865] INFO -- : Started GET "/" for 103.22.200.79 at 2018-07-25 10:47:12 +0200
I, [2018-07-25T10:47:12.651020 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:47:12.659588 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:47:12.659869 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:47:12.663991 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.4ms | ActiveRecord: 5.0ms)
I, [2018-07-25T10:47:14.050328 #865] INFO -- : Started GET "/" for 162.158.158.46 at 2018-07-25 10:47:14 +0200
I, [2018-07-25T10:47:14.055409 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:47:14.063008 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:47:14.063197 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:47:14.066594 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.7ms)
I, [2018-07-25T10:47:15.406813 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 10:47:15 +0200
I, [2018-07-25T10:47:15.412428 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:47:15.421646 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:47:15.421907 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:47:15.425739 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 4.8ms)
I, [2018-07-25T10:47:34.745415 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:47:34.750266 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:35.020331 #872] INFO -- : - no message
I, [2018-07-25T10:47:35.020476 #872] INFO -- : done
I, [2018-07-25T10:47:35.044084 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:35.316373 #872] INFO -- : - no message
I, [2018-07-25T10:47:35.316489 #872] INFO -- : done
I, [2018-07-25T10:47:35.338779 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:35.612558 #872] INFO -- : - no message
I, [2018-07-25T10:47:35.612657 #872] INFO -- : done
I, [2018-07-25T10:47:35.629425 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:47:35.917498 #872] INFO -- : - no message
I, [2018-07-25T10:47:35.917594 #872] INFO -- : done
I, [2018-07-25T10:47:42.472279 #872] INFO -- : execute Ticket.process_escalation (try_count 0)...
I, [2018-07-25T10:47:42.516673 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:48:02.501819 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:48:02.511939 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:48:02.512077 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:48:02.512156 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:48:02.512225 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:48:02.512413 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:48:02.512608 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:48:05.945134 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:48:05.948670 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:06.273387 #872] INFO -- : - no message
I, [2018-07-25T10:48:06.273510 #872] INFO -- : done
I, [2018-07-25T10:48:06.295145 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:06.697133 #872] INFO -- : - no message
I, [2018-07-25T10:48:06.697243 #872] INFO -- : done
I, [2018-07-25T10:48:06.714515 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:07.067885 #872] INFO -- : - no message
I, [2018-07-25T10:48:07.068022 #872] INFO -- : done
I, [2018-07-25T10:48:07.090437 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:07.436578 #872] INFO -- : - no message
I, [2018-07-25T10:48:07.436736 #872] INFO -- : done
I, [2018-07-25T10:48:11.271858 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 10:48:11 +0200
I, [2018-07-25T10:48:11.277722 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:48:11.288631 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:48:11.288829 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:48:11.292128 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.0ms | ActiveRecord: 7.1ms)
I, [2018-07-25T10:48:13.857456 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 10:48:13 +0200
I, [2018-07-25T10:48:13.861939 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:48:13.870631 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:48:13.870827 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:48:13.874335 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.8ms | ActiveRecord: 4.8ms)
I, [2018-07-25T10:48:16.456014 #865] INFO -- : Started GET "/" for 162.158.118.113 at 2018-07-25 10:48:16 +0200
I, [2018-07-25T10:48:16.461970 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:48:16.470558 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:48:16.470801 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:48:16.474622 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:48:22.472859 #872] INFO -- : execute Job.run (try_count 0)...
I, [2018-07-25T10:48:37.471301 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:48:37.474539 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:37.761617 #872] INFO -- : - no message
I, [2018-07-25T10:48:37.761727 #872] INFO -- : done
I, [2018-07-25T10:48:37.787576 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:38.083518 #872] INFO -- : - no message
I, [2018-07-25T10:48:38.083647 #872] INFO -- : done
I, [2018-07-25T10:48:38.110025 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:38.296796 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.154.98 at 2018-07-25 10:48:38 +0200
I, [2018-07-25T10:48:38.306999 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:48:38.307150 #865] INFO -- : Parameters: {"update_id"=>405765871, "message"=>{"message_id"=>27, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508518, "text"=>"Work"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:48:38.396453 #872] INFO -- : - no message
I, [2018-07-25T10:48:38.396565 #872] INFO -- : done
I, [2018-07-25T10:48:38.542734 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:48:38.600672 #865] INFO -- : Completed 200 OK in 293ms (Views: 0.3ms | ActiveRecord: 56.2ms)
I, [2018-07-25T10:48:38.820511 #872] INFO -- : - no message
I, [2018-07-25T10:48:38.820641 #872] INFO -- : done
I, [2018-07-25T10:48:39.244679 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392155) RUNNING
I, [2018-07-25T10:48:39.279171 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:39.296347 #872] INFO -- : # 200
I, [2018-07-25T10:48:39.299984 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392155) COMPLETED after 0.0552
I, [2018-07-25T10:48:39.303893 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392156) RUNNING
I, [2018-07-25T10:48:39.333918 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:39.348539 #872] INFO -- : # 200
I, [2018-07-25T10:48:39.352069 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392156) COMPLETED after 0.0480
I, [2018-07-25T10:48:39.356107 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392157) RUNNING
I, [2018-07-25T10:48:39.541916 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:39.597648 #872] INFO -- : # 200
I, [2018-07-25T10:48:39.601059 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392157) COMPLETED after 0.2448
I, [2018-07-25T10:48:39.605016 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392158) RUNNING
I, [2018-07-25T10:48:39.633101 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:39.644804 #872] INFO -- : # 200
I, [2018-07-25T10:48:39.647911 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392158) COMPLETED after 0.0428
I, [2018-07-25T10:48:39.651420 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392159) RUNNING
I, [2018-07-25T10:48:39.837299 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:39.869060 #872] INFO -- : # 200
I, [2018-07-25T10:48:39.872162 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392159) COMPLETED after 0.2206
I, [2018-07-25T10:48:39.876185 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392160) RUNNING
I, [2018-07-25T10:48:39.903752 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:39.922949 #872] INFO -- : # 200
I, [2018-07-25T10:48:39.930347 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392160) COMPLETED after 0.0540
I, [2018-07-25T10:48:39.933844 #872] INFO -- : 2018-07-25T10:48:39+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392161) RUNNING
I, [2018-07-25T10:48:40.027096 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223615" for 197.234.242.179 at 2018-07-25 10:48:40 +0200
I, [2018-07-25T10:48:40.032751 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223614" for 197.234.242.179 at 2018-07-25 10:48:40 +0200
I, [2018-07-25T10:48:40.042566 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:48:40.042647 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223614", "id"=>"287"}
I, [2018-07-25T10:48:40.050199 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:48:40.052313 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223615", "id"=>"17"}
I, [2018-07-25T10:48:40.153504 #865] INFO -- : Completed 200 OK in 101ms (Views: 1.2ms | ActiveRecord: 25.4ms)
I, [2018-07-25T10:48:40.156683 #865] INFO -- : Completed 200 OK in 114ms (Views: 5.4ms | ActiveRecord: 81.6ms)
I, [2018-07-25T10:48:40.179319 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:48:40.400523 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223616" for 197.234.242.179 at 2018-07-25 10:48:40 +0200
I, [2018-07-25T10:48:40.408701 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:48:40.408832 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223616", "id"=>"287"}
I, [2018-07-25T10:48:40.532542 #865] INFO -- : Completed 200 OK in 124ms (Views: 9.4ms | ActiveRecord: 32.9ms)
I, [2018-07-25T10:48:40.938865 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223618" for 197.234.242.179 at 2018-07-25 10:48:40 +0200
I, [2018-07-25T10:48:40.946538 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:48:40.946637 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223618"}
I, [2018-07-25T10:48:41.058226 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223617" for 197.234.242.179 at 2018-07-25 10:48:41 +0200
I, [2018-07-25T10:48:41.068822 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:48:41.068903 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223617"}
I, [2018-07-25T10:48:41.152965 #865] INFO -- : Completed 200 OK in 206ms (Views: 14.5ms | ActiveRecord: 17.4ms)
I, [2018-07-25T10:48:41.186725 #865] INFO -- : Completed 200 OK in 118ms (Views: 27.1ms | ActiveRecord: 18.3ms)
I, [2018-07-25T10:48:42.762822 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:48:42 +0200
I, [2018-07-25T10:48:42.771234 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:48:42.771362 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:48:42.818099 #865] INFO -- : Completed 200 OK in 47ms (Views: 0.6ms | ActiveRecord: 6.2ms)
I, [2018-07-25T10:48:43.367484 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223619" for 197.234.242.179 at 2018-07-25 10:48:43 +0200
I, [2018-07-25T10:48:43.374313 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:48:43.374387 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223619"}
I, [2018-07-25T10:48:43.414125 #865] INFO -- : Completed 200 OK in 40ms (Views: 6.1ms | ActiveRecord: 6.2ms)
I, [2018-07-25T10:48:45.550540 #872] INFO -- : 2018-07-25T10:48:45+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392161) COMPLETED after 5.6165
I, [2018-07-25T10:48:45.566895 #872] INFO -- : 2018-07-25T10:48:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392162) RUNNING
I, [2018-07-25T10:48:45.607688 #872] INFO -- : 2018-07-25T10:48:45+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392162) COMPLETED after 0.0406
I, [2018-07-25T10:48:50.358798 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:48:50 +0200
I, [2018-07-25T10:48:50.367841 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:48:50.368002 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"You\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"27.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:48:50.422801 #865] INFO -- : Completed 200 OK in 55ms (Views: 0.8ms | ActiveRecord: 7.8ms)
I, [2018-07-25T10:48:53.090522 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:48:53 +0200
I, [2018-07-25T10:48:53.100230 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:48:53.100501 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"You can never quite tell!\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"27.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:48:38.467Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:48:53.445629 #865] INFO -- : Completed 200 OK in 345ms (Views: 13.1ms | ActiveRecord: 78.1ms)
I, [2018-07-25T10:48:53.617427 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392163) RUNNING
I, [2018-07-25T10:48:53.688662 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223620" for 197.234.242.179 at 2018-07-25 10:48:53 +0200
I, [2018-07-25T10:48:53.693828 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:48:53.693892 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223620"}
I, [2018-07-25T10:48:53.752316 #865] INFO -- : Completed 200 OK in 58ms (Views: 26.1ms | ActiveRecord: 5.4ms)
I, [2018-07-25T10:48:53.793007 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:53.845622 #872] INFO -- : # 200
I, [2018-07-25T10:48:53.850883 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392163) COMPLETED after 0.2333
I, [2018-07-25T10:48:53.857378 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392164) RUNNING
I, [2018-07-25T10:48:53.898570 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:53.918529 #872] INFO -- : # 200
I, [2018-07-25T10:48:53.940056 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392164) COMPLETED after 0.0824
I, [2018-07-25T10:48:53.944436 #872] INFO -- : 2018-07-25T10:48:53+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392165) RUNNING
I, [2018-07-25T10:48:54.133461 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:54.175441 #872] INFO -- : # 200
I, [2018-07-25T10:48:54.178836 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392165) COMPLETED after 0.2343
I, [2018-07-25T10:48:54.182474 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392166) RUNNING
I, [2018-07-25T10:48:54.207816 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:48:54.222493 #872] INFO -- : # 200
I, [2018-07-25T10:48:54.225447 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392166) COMPLETED after 0.0429
I, [2018-07-25T10:48:54.228910 #872] INFO -- : 2018-07-25T10:48:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392167) RUNNING
I, [2018-07-25T10:48:54.231431 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223621" for 197.234.242.179 at 2018-07-25 10:48:54 +0200
I, [2018-07-25T10:48:54.240377 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:48:54.240451 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223621"}
I, [2018-07-25T10:48:54.315272 #865] INFO -- : Completed 200 OK in 75ms (Views: 28.7ms | ActiveRecord: 4.6ms)
I, [2018-07-25T10:48:54.382830 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:48:54 +0200
I, [2018-07-25T10:48:54.393422 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:48:54.393523 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:48:54.410948 #865] INFO -- : Completed 200 OK in 17ms (Views: 0.3ms | ActiveRecord: 3.4ms)
I, [2018-07-25T10:48:56.572105 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:48:56 +0200
I, [2018-07-25T10:48:56.582339 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:48:56.582460 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:48:56.690729 #865] INFO -- : Completed 200 OK in 108ms (Views: 0.5ms | ActiveRecord: 6.7ms)
I, [2018-07-25T10:49:00.304943 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:49:00.308585 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392167) COMPLETED after 6.0795
I, [2018-07-25T10:49:00.312745 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392168) RUNNING
I, [2018-07-25T10:49:00.350027 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392168) COMPLETED after 0.0371
I, [2018-07-25T10:49:00.354610 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392169) RUNNING
I, [2018-07-25T10:49:00.434709 #872] INFO -- : 2018-07-25T10:49:00+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392169) COMPLETED after 0.0800
I, [2018-07-25T10:49:02.057434 #865] INFO -- : Started GET "/api/v1/ticket_articles/1023?full=true&_=1532508223622" for 197.234.242.179 at 2018-07-25 10:49:02 +0200
I, [2018-07-25T10:49:02.064147 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:49:02.064238 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223622", "id"=>"1023"}
I, [2018-07-25T10:49:02.093215 #865] INFO -- : Completed 200 OK in 29ms (Views: 5.1ms | ActiveRecord: 3.3ms)
I, [2018-07-25T10:49:02.514296 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:49:02.526418 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:49:02.526546 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:49:02.526628 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:49:02.526947 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:49:02.527061 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:49:02.528327 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:49:04.111739 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 10:49:04 +0200
I, [2018-07-25T10:49:04.115944 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:49:04.122516 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:49:04.122692 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:49:04.125367 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 3.5ms)
I, [2018-07-25T10:49:08.852888 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:49:08.856984 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:09.151409 #872] INFO -- : - no message
I, [2018-07-25T10:49:09.151529 #872] INFO -- : done
I, [2018-07-25T10:49:09.176268 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:09.452271 #872] INFO -- : - no message
I, [2018-07-25T10:49:09.452378 #872] INFO -- : done
I, [2018-07-25T10:49:09.477259 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:09.760003 #872] INFO -- : - no message
I, [2018-07-25T10:49:09.760097 #872] INFO -- : done
I, [2018-07-25T10:49:09.773303 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:10.064424 #872] INFO -- : - no message
I, [2018-07-25T10:49:10.064526 #872] INFO -- : done
I, [2018-07-25T10:49:15.216753 #865] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 10:49:15 +0200
I, [2018-07-25T10:49:15.220895 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:49:15.226806 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:49:15.226952 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms)
I, [2018-07-25T10:49:15.229613 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.4ms | ActiveRecord: 3.0ms)
I, [2018-07-25T10:49:18.156676 #865] INFO -- : Started GET "/" for 103.22.200.247 at 2018-07-25 10:49:18 +0200
I, [2018-07-25T10:49:18.161335 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:49:18.170213 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:49:18.170437 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:49:18.174284 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.2ms | ActiveRecord: 5.4ms)
I, [2018-07-25T10:49:40.091615 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:49:40.096176 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:40.371977 #872] INFO -- : - no message
I, [2018-07-25T10:49:40.372065 #872] INFO -- : done
I, [2018-07-25T10:49:40.392930 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:40.664186 #872] INFO -- : - no message
I, [2018-07-25T10:49:40.664308 #872] INFO -- : done
I, [2018-07-25T10:49:40.687725 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:40.964351 #872] INFO -- : - no message
I, [2018-07-25T10:49:40.964472 #872] INFO -- : done
I, [2018-07-25T10:49:40.994943 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:49:41.270276 #872] INFO -- : - no message
I, [2018-07-25T10:49:41.270393 #872] INFO -- : done
I, [2018-07-25T10:50:02.528656 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:50:02.538171 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:50:02.538264 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:50:02.538315 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:50:02.538502 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:50:02.538550 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:50:02.539350 #872] INFO -- : Started job thread for 'Closed chat sessions where participients are offline.' (Chat.cleanup_close)...
I, [2018-07-25T10:50:02.547774 #872] INFO -- : execute Chat.cleanup_close (try_count 0)...
I, [2018-07-25T10:50:02.556569 #872] INFO -- : ...stopped thread for 'Chat.cleanup_close'
I, [2018-07-25T10:50:08.849148 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:50:08 +0200
I, [2018-07-25T10:50:08.854620 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:50:08.862772 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:50:08.862992 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:50:08.866648 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:50:11.304577 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:50:11.308951 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:11.600375 #872] INFO -- : - no message
I, [2018-07-25T10:50:11.600497 #872] INFO -- : done
I, [2018-07-25T10:50:11.628932 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:11.932169 #872] INFO -- : - no message
I, [2018-07-25T10:50:11.932255 #872] INFO -- : done
I, [2018-07-25T10:50:11.947947 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:12.224438 #872] INFO -- : - no message
I, [2018-07-25T10:50:12.224525 #872] INFO -- : done
I, [2018-07-25T10:50:12.240502 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:12.536359 #872] INFO -- : - no message
I, [2018-07-25T10:50:12.536459 #872] INFO -- : done
I, [2018-07-25T10:50:12.539738 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:50:12.915772 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 10:50:12 +0200
I, [2018-07-25T10:50:12.918979 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:50:12.930338 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:50:12.930470 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms)
I, [2018-07-25T10:50:12.932859 #865] INFO -- : Completed 200 OK in 14ms (Views: 1.3ms | ActiveRecord: 7.9ms)
I, [2018-07-25T10:50:14.702168 #865] INFO -- : Started GET "/" for 162.158.155.147 at 2018-07-25 10:50:14 +0200
I, [2018-07-25T10:50:14.705429 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:50:14.712681 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:50:14.712861 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:50:14.715935 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.7ms)
I, [2018-07-25T10:50:42.528154 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:50:42.564110 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:50:42.568744 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:42.860689 #872] INFO -- : - no message
I, [2018-07-25T10:50:42.860832 #872] INFO -- : done
I, [2018-07-25T10:50:42.883497 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:43.160324 #872] INFO -- : - no message
I, [2018-07-25T10:50:43.160447 #872] INFO -- : done
I, [2018-07-25T10:50:43.182158 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:43.568827 #872] INFO -- : - no message
I, [2018-07-25T10:50:43.568945 #872] INFO -- : done
I, [2018-07-25T10:50:43.591650 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:50:43.882159 #872] INFO -- : - no message
I, [2018-07-25T10:50:43.882276 #872] INFO -- : done
I, [2018-07-25T10:51:03.707172 #865] INFO -- : Started GET "/" for 162.158.155.147 at 2018-07-25 10:51:03 +0200
I, [2018-07-25T10:51:03.712220 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:51:03.721240 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:51:03.721469 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:51:03.725102 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.1ms | ActiveRecord: 4.7ms)
I, [2018-07-25T10:51:11.944437 #865] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 10:51:11 +0200
I, [2018-07-25T10:51:11.949511 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:51:11.957097 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:51:11.957294 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:51:11.960752 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 3.7ms)
I, [2018-07-25T10:51:12.544006 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:51:12.554292 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:51:12.554494 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:51:12.554600 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:51:12.554693 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:51:12.554838 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:51:12.556631 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:51:12.972965 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 10:51:12 +0200
I, [2018-07-25T10:51:12.979430 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:51:12.979555 #865] INFO -- : Parameters: {"update_id"=>405765872, "message"=>{"message_id"=>29, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508672, "text"=>"Always"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:51:13.298408 #865] INFO -- : Completed 200 OK in 319ms (Views: 0.3ms | ActiveRecord: 44.6ms)
I, [2018-07-25T10:51:13.914272 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:51:13.918735 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:14.192183 #872] INFO -- : - no message
I, [2018-07-25T10:51:14.192311 #872] INFO -- : done
I, [2018-07-25T10:51:14.217470 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:14.488274 #872] INFO -- : - no message
I, [2018-07-25T10:51:14.488386 #872] INFO -- : done
I, [2018-07-25T10:51:14.509330 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:14.698809 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223624" for 197.234.242.179 at 2018-07-25 10:51:14 +0200
I, [2018-07-25T10:51:14.704333 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223623" for 197.234.242.179 at 2018-07-25 10:51:14 +0200
I, [2018-07-25T10:51:14.712553 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:51:14.712698 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223624", "id"=>"17"}
I, [2018-07-25T10:51:14.719872 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:51:14.720024 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223623", "id"=>"287"}
I, [2018-07-25T10:51:14.780241 #872] INFO -- : - no message
I, [2018-07-25T10:51:14.780333 #872] INFO -- : done
I, [2018-07-25T10:51:14.782847 #865] INFO -- : Completed 200 OK in 70ms (Views: 1.8ms | ActiveRecord: 36.2ms)
I, [2018-07-25T10:51:14.802027 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:14.807635 #865] INFO -- : Completed 200 OK in 87ms (Views: 7.9ms | ActiveRecord: 16.8ms)
I, [2018-07-25T10:51:15.076360 #872] INFO -- : - no message
I, [2018-07-25T10:51:15.076473 #872] INFO -- : done
I, [2018-07-25T10:51:15.096270 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223625" for 197.234.242.179 at 2018-07-25 10:51:15 +0200
I, [2018-07-25T10:51:15.104237 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:51:15.104343 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223625", "id"=>"287"}
I, [2018-07-25T10:51:15.236897 #865] INFO -- : Completed 200 OK in 132ms (Views: 12.0ms | ActiveRecord: 33.6ms)
I, [2018-07-25T10:51:15.578924 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223627" for 197.234.242.179 at 2018-07-25 10:51:15 +0200
I, [2018-07-25T10:51:15.586584 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:51:15.586674 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223627"}
I, [2018-07-25T10:51:15.604552 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223626" for 197.234.242.179 at 2018-07-25 10:51:15 +0200
I, [2018-07-25T10:51:15.612991 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:51:15.613091 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223626"}
I, [2018-07-25T10:51:15.694205 #865] INFO -- : Completed 200 OK in 107ms (Views: 32.6ms | ActiveRecord: 6.8ms)
I, [2018-07-25T10:51:15.724110 #865] INFO -- : Completed 200 OK in 111ms (Views: 18.6ms | ActiveRecord: 8.2ms)
I, [2018-07-25T10:51:16.497771 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392170) RUNNING
I, [2018-07-25T10:51:16.531894 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:16.547212 #872] INFO -- : # 200
I, [2018-07-25T10:51:16.550921 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392170) COMPLETED after 0.0530
I, [2018-07-25T10:51:16.554842 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392171) RUNNING
I, [2018-07-25T10:51:16.605535 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:16.619884 #872] INFO -- : # 200
I, [2018-07-25T10:51:16.623131 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392171) COMPLETED after 0.0681
I, [2018-07-25T10:51:16.626794 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392172) RUNNING
I, [2018-07-25T10:51:16.791140 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:16.835705 #872] INFO -- : # 200
I, [2018-07-25T10:51:16.843052 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392172) COMPLETED after 0.2161
I, [2018-07-25T10:51:16.847941 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392173) RUNNING
I, [2018-07-25T10:51:16.895752 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:16.915555 #872] INFO -- : # 200
I, [2018-07-25T10:51:16.920287 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392173) COMPLETED after 0.0722
I, [2018-07-25T10:51:16.927795 #872] INFO -- : 2018-07-25T10:51:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392174) RUNNING
I, [2018-07-25T10:51:17.321139 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:17.473646 #872] INFO -- : # 200
I, [2018-07-25T10:51:17.476974 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392174) COMPLETED after 0.5490
I, [2018-07-25T10:51:17.480185 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392175) RUNNING
I, [2018-07-25T10:51:17.511961 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:17.526544 #872] INFO -- : # 200
I, [2018-07-25T10:51:17.529608 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392175) COMPLETED after 0.0493
I, [2018-07-25T10:51:17.533685 #872] INFO -- : 2018-07-25T10:51:17+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392176) RUNNING
I, [2018-07-25T10:51:17.710403 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:51:18.037525 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:18 +0200
I, [2018-07-25T10:51:18.043925 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:51:18.044011 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:51:18.077676 #865] INFO -- : Completed 200 OK in 34ms (Views: 0.5ms | ActiveRecord: 5.2ms)
I, [2018-07-25T10:51:20.141440 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223628" for 197.234.242.179 at 2018-07-25 10:51:20 +0200
I, [2018-07-25T10:51:20.151021 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:51:20.151117 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223628"}
I, [2018-07-25T10:51:20.195168 #865] INFO -- : Completed 200 OK in 44ms (Views: 7.7ms | ActiveRecord: 5.7ms)
I, [2018-07-25T10:51:21.225418 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 10:51:21 +0200
I, [2018-07-25T10:51:21.230433 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:51:21.237513 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:51:21.237742 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:51:21.241056 #865] INFO -- : Completed 200 OK in 10ms (Views: 2.0ms | ActiveRecord: 3.0ms)
I, [2018-07-25T10:51:22.910915 #872] INFO -- : 2018-07-25T10:51:22+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392176) COMPLETED after 5.3770
I, [2018-07-25T10:51:22.915654 #872] INFO -- : 2018-07-25T10:51:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392177) RUNNING
I, [2018-07-25T10:51:22.955335 #872] INFO -- : 2018-07-25T10:51:22+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392177) COMPLETED after 0.0395
I, [2018-07-25T10:51:35.296840 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:35 +0200
I, [2018-07-25T10:51:35.305943 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:51:35.306115 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"And forever...\n\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"29.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:51:35.360195 #865] INFO -- : Completed 200 OK in 54ms (Views: 1.0ms | ActiveRecord: 6.6ms)
I, [2018-07-25T10:51:36.711276 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:51:36 +0200
I, [2018-07-25T10:51:36.724173 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:51:36.724903 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"And forever...\n\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"29.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:51:13.207Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:51:37.172534 #865] INFO -- : Completed 200 OK in 447ms (Views: 15.9ms | ActiveRecord: 78.1ms)
I, [2018-07-25T10:51:37.496463 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223629" for 197.234.242.179 at 2018-07-25 10:51:37 +0200
I, [2018-07-25T10:51:37.505371 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:51:37.505499 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223629"}
I, [2018-07-25T10:51:37.511224 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223630" for 197.234.242.179 at 2018-07-25 10:51:37 +0200
I, [2018-07-25T10:51:37.525342 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:51:37.525459 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223630"}
I, [2018-07-25T10:51:37.741672 #865] INFO -- : Completed 200 OK in 216ms (Views: 20.3ms | ActiveRecord: 35.4ms)
I, [2018-07-25T10:51:37.742442 #865] INFO -- : Completed 200 OK in 237ms (Views: 18.7ms | ActiveRecord: 17.0ms)
I, [2018-07-25T10:51:38.232250 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:51:38 +0200
I, [2018-07-25T10:51:38.239805 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:51:38.239902 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:51:38.252974 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.7ms)
I, [2018-07-25T10:51:38.970476 #872] INFO -- : 2018-07-25T10:51:38+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392178) RUNNING
I, [2018-07-25T10:51:39.224497 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:39.273800 #872] INFO -- : # 200
I, [2018-07-25T10:51:39.277624 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392178) COMPLETED after 0.3070
I, [2018-07-25T10:51:39.282120 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392179) RUNNING
I, [2018-07-25T10:51:39.324503 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:39.338673 #872] INFO -- : # 200
I, [2018-07-25T10:51:39.341808 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392179) COMPLETED after 0.0595
I, [2018-07-25T10:51:39.345266 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392180) RUNNING
I, [2018-07-25T10:51:39.719719 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:39.793442 #872] INFO -- : # 200
I, [2018-07-25T10:51:39.796711 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392180) COMPLETED after 0.4513
I, [2018-07-25T10:51:39.800940 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392181) RUNNING
I, [2018-07-25T10:51:39.935573 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:39.947711 #872] INFO -- : # 200
I, [2018-07-25T10:51:39.950470 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392181) COMPLETED after 0.1494
I, [2018-07-25T10:51:39.953752 #872] INFO -- : 2018-07-25T10:51:39+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392182) RUNNING
I, [2018-07-25T10:51:40.239873 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:51:40.243623 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392182) COMPLETED after 0.2897
I, [2018-07-25T10:51:40.248146 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392183) RUNNING
I, [2018-07-25T10:51:40.300538 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392183) COMPLETED after 0.0522
I, [2018-07-25T10:51:40.305710 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392184) RUNNING
I, [2018-07-25T10:51:40.384545 #872] INFO -- : 2018-07-25T10:51:40+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392184) COMPLETED after 0.0787
I, [2018-07-25T10:51:40.455527 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:40 +0200
I, [2018-07-25T10:51:40.461221 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:51:40.461304 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:51:40.497367 #865] INFO -- : Completed 200 OK in 36ms (Views: 0.5ms | ActiveRecord: 6.3ms)
I, [2018-07-25T10:51:41.402104 #865] INFO -- : Started GET "/api/v1/ticket_articles/1025?full=true&_=1532508223631" for 197.234.242.179 at 2018-07-25 10:51:41 +0200
I, [2018-07-25T10:51:41.410124 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:51:41.410219 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223631", "id"=>"1025"}
I, [2018-07-25T10:51:41.448575 #865] INFO -- : Completed 200 OK in 38ms (Views: 6.8ms | ActiveRecord: 4.5ms)
I, [2018-07-25T10:51:45.109248 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:51:45.113801 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:45.412359 #872] INFO -- : - no message
I, [2018-07-25T10:51:45.412478 #872] INFO -- : done
E, [2018-07-25T10:51:45.770695 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: HHJnxmpixJC [HTTP 400]>
E, [2018-07-25T10:51:45.770875 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"]
I, [2018-07-25T10:51:45.792675 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:46.068159 #872] INFO -- : - no message
I, [2018-07-25T10:51:46.068330 #872] INFO -- : done
I, [2018-07-25T10:51:46.090984 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:46.368352 #872] INFO -- : - no message
I, [2018-07-25T10:51:46.368475 #872] INFO -- : done
I, [2018-07-25T10:51:46.393869 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:51:46.677570 #872] INFO -- : - no message
I, [2018-07-25T10:51:46.678447 #872] INFO -- : done
I, [2018-07-25T10:51:50.620949 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.99.54 at 2018-07-25 10:51:50 +0200
I, [2018-07-25T10:51:50.625444 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:51:50.625543 #865] INFO -- : Parameters: {"update_id"=>405765873, "message"=>{"message_id"=>31, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508710, "text"=>"Please"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:51:50.837320 #865] INFO -- : Completed 200 OK in 212ms (Views: 0.3ms | ActiveRecord: 48.4ms)
I, [2018-07-25T10:51:51.867321 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223633" for 197.234.242.179 at 2018-07-25 10:51:51 +0200
I, [2018-07-25T10:51:51.874108 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:51:51.874226 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223633", "id"=>"17"}
I, [2018-07-25T10:51:51.904199 #865] INFO -- : Completed 200 OK in 30ms (Views: 1.2ms | ActiveRecord: 7.3ms)
I, [2018-07-25T10:51:52.150842 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223634" for 197.234.242.179 at 2018-07-25 10:51:52 +0200
I, [2018-07-25T10:51:52.159493 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:51:52.159594 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223634"}
I, [2018-07-25T10:51:52.236737 #865] INFO -- : Completed 200 OK in 77ms (Views: 17.9ms | ActiveRecord: 7.3ms)
I, [2018-07-25T10:51:52.388784 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223632" for 197.234.242.179 at 2018-07-25 10:51:52 +0200
I, [2018-07-25T10:51:52.395831 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:51:52.395908 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223632", "id"=>"287"}
I, [2018-07-25T10:51:52.428921 #865] INFO -- : Completed 200 OK in 33ms (Views: 6.1ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:51:52.694189 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223635" for 197.234.242.179 at 2018-07-25 10:51:52 +0200
I, [2018-07-25T10:51:52.703182 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:51:52.703284 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223635"}
I, [2018-07-25T10:51:52.763804 #865] INFO -- : Completed 200 OK in 60ms (Views: 18.4ms | ActiveRecord: 4.7ms)
I, [2018-07-25T10:51:52.774814 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223636" for 197.234.242.179 at 2018-07-25 10:51:52 +0200
I, [2018-07-25T10:51:52.782360 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:51:52.782459 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223636", "id"=>"287"}
I, [2018-07-25T10:51:52.991957 #865] INFO -- : Completed 200 OK in 209ms (Views: 31.8ms | ActiveRecord: 35.7ms)
I, [2018-07-25T10:51:55.757790 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:51:55 +0200
I, [2018-07-25T10:51:55.767078 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:51:55.767176 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:51:55.815794 #865] INFO -- : Completed 200 OK in 48ms (Views: 1.2ms | ActiveRecord: 6.9ms)
I, [2018-07-25T10:51:56.397374 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392185) RUNNING
I, [2018-07-25T10:51:56.439615 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:56.456366 #872] INFO -- : # 200
I, [2018-07-25T10:51:56.459763 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392185) COMPLETED after 0.0622
I, [2018-07-25T10:51:56.463617 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392186) RUNNING
I, [2018-07-25T10:51:56.491640 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:56.505555 #872] INFO -- : # 200
I, [2018-07-25T10:51:56.509216 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392186) COMPLETED after 0.0454
I, [2018-07-25T10:51:56.513520 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392187) RUNNING
I, [2018-07-25T10:51:56.824102 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:56.888308 #872] INFO -- : # 200
I, [2018-07-25T10:51:56.891520 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392187) COMPLETED after 0.3779
I, [2018-07-25T10:51:56.895798 #872] INFO -- : 2018-07-25T10:51:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392188) RUNNING
I, [2018-07-25T10:51:57.028846 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:57.041828 #872] INFO -- : # 200
I, [2018-07-25T10:51:57.045342 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392188) COMPLETED after 0.1494
I, [2018-07-25T10:51:57.049830 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392189) RUNNING
I, [2018-07-25T10:51:57.302961 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:57.357918 #872] INFO -- : # 200
I, [2018-07-25T10:51:57.361973 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392189) COMPLETED after 0.3120
I, [2018-07-25T10:51:57.366540 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392190) RUNNING
I, [2018-07-25T10:51:57.402946 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:51:57.416307 #872] INFO -- : # 200
I, [2018-07-25T10:51:57.419769 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392190) COMPLETED after 0.0531
I, [2018-07-25T10:51:57.424025 #872] INFO -- : 2018-07-25T10:51:57+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392191) RUNNING
I, [2018-07-25T10:51:57.636367 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:52:00.473606 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223637" for 197.234.242.179 at 2018-07-25 10:52:00 +0200
I, [2018-07-25T10:52:00.548682 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:52:00.548776 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223637"}
I, [2018-07-25T10:52:00.588875 #865] INFO -- : Completed 200 OK in 40ms (Views: 6.1ms | ActiveRecord: 6.1ms)
I, [2018-07-25T10:52:02.495260 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:52:02 +0200
I, [2018-07-25T10:52:02.500983 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:52:02.501126 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"Please please...\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:52:02.543889 #865] INFO -- : Completed 200 OK in 43ms (Views: 0.6ms | ActiveRecord: 6.2ms)
I, [2018-07-25T10:52:03.028927 #872] INFO -- : 2018-07-25T10:52:03+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392191) COMPLETED after 5.6047
I, [2018-07-25T10:52:03.034553 #872] INFO -- : 2018-07-25T10:52:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392192) RUNNING
I, [2018-07-25T10:52:03.086085 #872] INFO -- : 2018-07-25T10:52:03+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392192) COMPLETED after 0.0513
I, [2018-07-25T10:52:03.170071 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:52:03 +0200
I, [2018-07-25T10:52:03.178317 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:52:03.178532 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Please please...\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:51:50.753Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:52:03.535665 #865] INFO -- : Completed 200 OK in 357ms (Views: 10.7ms | ActiveRecord: 60.6ms)
I, [2018-07-25T10:52:03.771244 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223638" for 197.234.242.179 at 2018-07-25 10:52:03 +0200
I, [2018-07-25T10:52:03.778950 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223639" for 197.234.242.179 at 2018-07-25 10:52:03 +0200
I, [2018-07-25T10:52:03.780456 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:52:03.783897 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223638"}
I, [2018-07-25T10:52:03.792717 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:52:03.792849 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223639"}
I, [2018-07-25T10:52:03.879634 #865] INFO -- : Completed 200 OK in 96ms (Views: 22.7ms | ActiveRecord: 15.0ms)
I, [2018-07-25T10:52:03.908356 #865] INFO -- : Completed 200 OK in 115ms (Views: 15.2ms | ActiveRecord: 34.4ms)
I, [2018-07-25T10:52:03.932932 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:52:03 +0200
I, [2018-07-25T10:52:03.937864 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:52:03.937931 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:52:03.946778 #865] INFO -- : Completed 200 OK in 9ms (Views: 0.2ms | ActiveRecord: 2.3ms)
I, [2018-07-25T10:52:06.107920 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:52:06 +0200
I, [2018-07-25T10:52:06.116847 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:52:06.116989 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:52:06.177066 #865] INFO -- : Completed 200 OK in 60ms (Views: 0.7ms | ActiveRecord: 7.9ms)
I, [2018-07-25T10:52:08.032861 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1049" for 197.234.242.179 at 2018-07-25 10:52:08 +0200
I, [2018-07-25T10:52:08.040764 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:08.040854 #865] INFO -- : Parameters: {"id"=>"1049"}
I, [2018-07-25T10:52:08.065363 #865] INFO -- : Completed 200 OK in 24ms (Views: 0.3ms | ActiveRecord: 6.1ms)
I, [2018-07-25T10:52:09.063582 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1048" for 197.234.242.179 at 2018-07-25 10:52:09 +0200
I, [2018-07-25T10:52:09.073036 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:09.073187 #865] INFO -- : Parameters: {"id"=>"1048"}
I, [2018-07-25T10:52:09.097472 #865] INFO -- : Completed 200 OK in 24ms (Views: 0.3ms | ActiveRecord: 7.2ms)
I, [2018-07-25T10:52:09.851144 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1047" for 197.234.242.179 at 2018-07-25 10:52:09 +0200
I, [2018-07-25T10:52:09.859709 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:09.859812 #865] INFO -- : Parameters: {"id"=>"1047"}
I, [2018-07-25T10:52:09.880131 #865] INFO -- : Completed 200 OK in 20ms (Views: 0.2ms | ActiveRecord: 6.6ms)
I, [2018-07-25T10:52:10.094528 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1046" for 197.234.242.179 at 2018-07-25 10:52:10 +0200
I, [2018-07-25T10:52:10.102650 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:10.102785 #865] INFO -- : Parameters: {"id"=>"1046"}
I, [2018-07-25T10:52:10.124953 #865] INFO -- : Completed 200 OK in 22ms (Views: 0.3ms | ActiveRecord: 5.8ms)
I, [2018-07-25T10:52:10.902779 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1045" for 197.234.242.179 at 2018-07-25 10:52:10 +0200
I, [2018-07-25T10:52:10.911731 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:10.911840 #865] INFO -- : Parameters: {"id"=>"1045"}
I, [2018-07-25T10:52:10.934447 #865] INFO -- : Completed 200 OK in 22ms (Views: 0.3ms | ActiveRecord: 6.6ms)
I, [2018-07-25T10:52:11.096893 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392193) RUNNING
I, [2018-07-25T10:52:11.431805 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:52:11.479116 #872] INFO -- : # 200
I, [2018-07-25T10:52:11.482261 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392193) COMPLETED after 0.3852
I, [2018-07-25T10:52:11.486129 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392194) RUNNING
I, [2018-07-25T10:52:11.625405 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:52:11.640603 #872] INFO -- : # 200
I, [2018-07-25T10:52:11.644466 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392194) COMPLETED after 0.1582
I, [2018-07-25T10:52:11.649010 #872] INFO -- : 2018-07-25T10:52:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392195) RUNNING
I, [2018-07-25T10:52:11.750484 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1044" for 197.234.242.179 at 2018-07-25 10:52:11 +0200
I, [2018-07-25T10:52:11.756441 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:11.756511 #865] INFO -- : Parameters: {"id"=>"1044"}
I, [2018-07-25T10:52:11.773735 #865] INFO -- : Completed 200 OK in 17ms (Views: 0.2ms | ActiveRecord: 6.1ms)
I, [2018-07-25T10:52:11.976281 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:52:12.004541 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1043" for 197.234.242.179 at 2018-07-25 10:52:12 +0200
I, [2018-07-25T10:52:12.016769 #872] INFO -- : # 200
I, [2018-07-25T10:52:12.020269 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392195) COMPLETED after 0.3711
I, [2018-07-25T10:52:12.020578 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:12.020687 #865] INFO -- : Parameters: {"id"=>"1043"}
I, [2018-07-25T10:52:12.024065 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392196) RUNNING
I, [2018-07-25T10:52:12.044085 #865] INFO -- : Completed 200 OK in 23ms (Views: 0.3ms | ActiveRecord: 5.5ms)
I, [2018-07-25T10:52:12.078407 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:52:12.091432 #872] INFO -- : # 200
I, [2018-07-25T10:52:12.094906 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392196) COMPLETED after 0.0707
I, [2018-07-25T10:52:12.098900 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392197) RUNNING
I, [2018-07-25T10:52:12.261453 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1042" for 197.234.242.179 at 2018-07-25 10:52:12 +0200
I, [2018-07-25T10:52:12.269675 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T10:52:12.269806 #865] INFO -- : Parameters: {"id"=>"1042"}
I, [2018-07-25T10:52:12.289566 #865] INFO -- : Completed 200 OK in 20ms (Views: 0.3ms | ActiveRecord: 5.3ms)
I, [2018-07-25T10:52:12.365197 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 10:52:12 +0200
I, [2018-07-25T10:52:12.370073 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:52:12.377271 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:52:12.377469 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:52:12.378768 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:52:12.380900 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.5ms)
I, [2018-07-25T10:52:12.382282 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392197) COMPLETED after 0.2832
I, [2018-07-25T10:52:12.386657 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392198) RUNNING
I, [2018-07-25T10:52:12.424280 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392198) COMPLETED after 0.0375
I, [2018-07-25T10:52:12.429016 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392199) RUNNING
I, [2018-07-25T10:52:12.489863 #872] INFO -- : 2018-07-25T10:52:12+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392199) COMPLETED after 0.0607
I, [2018-07-25T10:52:12.557124 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:52:12.565086 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:52:12.565207 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:52:12.565283 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:52:12.565336 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:52:12.565384 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:52:12.566475 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:52:13.509093 #865] INFO -- : Started GET "/api/v1/ticket_articles/1027?full=true&_=1532508223640" for 197.234.242.179 at 2018-07-25 10:52:13 +0200
I, [2018-07-25T10:52:13.514749 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:52:13.514823 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223640", "id"=>"1027"}
I, [2018-07-25T10:52:13.542775 #865] INFO -- : Completed 200 OK in 28ms (Views: 5.0ms | ActiveRecord: 2.9ms)
I, [2018-07-25T10:52:14.436718 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 10:52:14 +0200
I, [2018-07-25T10:52:14.440656 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:52:14.447770 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:52:14.447962 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:52:14.451453 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.7ms)
I, [2018-07-25T10:52:15.106719 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223641" for 197.234.242.179 at 2018-07-25 10:52:15 +0200
I, [2018-07-25T10:52:15.114364 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:52:15.114436 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223641"}
I, [2018-07-25T10:52:15.129169 #865] INFO -- : Completed 200 OK in 15ms (Views: 0.5ms | ActiveRecord: 2.8ms)
I, [2018-07-25T10:52:16.401164 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 10:52:16 +0200
I, [2018-07-25T10:52:16.407371 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:52:16.415262 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:52:16.415769 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.4ms)
I, [2018-07-25T10:52:16.418893 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:52:16.731596 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:52:16.734809 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:17.004519 #872] INFO -- : - no message
I, [2018-07-25T10:52:17.004664 #872] INFO -- : done
I, [2018-07-25T10:52:17.027957 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:17.320244 #872] INFO -- : - no message
I, [2018-07-25T10:52:17.320394 #872] INFO -- : done
I, [2018-07-25T10:52:17.345285 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:17.628973 #872] INFO -- : - no message
I, [2018-07-25T10:52:17.629083 #872] INFO -- : done
I, [2018-07-25T10:52:17.650009 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:17.924013 #872] INFO -- : - no message
I, [2018-07-25T10:52:17.924127 #872] INFO -- : done
I, [2018-07-25T10:52:42.485496 #872] INFO -- : execute Ticket.process_escalation (try_count 0)...
I, [2018-07-25T10:52:47.957566 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:52:47.962606 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:48.235952 #872] INFO -- : - no message
I, [2018-07-25T10:52:48.236081 #872] INFO -- : done
I, [2018-07-25T10:52:48.259250 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:48.579993 #872] INFO -- : - no message
I, [2018-07-25T10:52:48.580119 #872] INFO -- : done
I, [2018-07-25T10:52:48.603258 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:48.916439 #872] INFO -- : - no message
I, [2018-07-25T10:52:48.916565 #872] INFO -- : done
I, [2018-07-25T10:52:48.940867 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:52:49.244344 #872] INFO -- : - no message
I, [2018-07-25T10:52:49.244468 #872] INFO -- : done
I, [2018-07-25T10:53:07.384452 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 10:53:07 +0200
I, [2018-07-25T10:53:07.392521 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:53:07.403323 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:53:07.403561 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:53:07.408212 #865] INFO -- : Completed 200 OK in 16ms (Views: 3.1ms | ActiveRecord: 5.2ms)
I, [2018-07-25T10:53:07.502375 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:53:07 +0200
I, [2018-07-25T10:53:07.512138 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:53:07.512257 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "updated_at"=>"2018-07-25T08:52:03.360Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:53:07.854383 #865] INFO -- : Completed 200 OK in 342ms (Views: 17.4ms | ActiveRecord: 55.0ms)
I, [2018-07-25T10:53:08.520447 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392200) RUNNING
I, [2018-07-25T10:53:08.627349 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:53:08 +0200
I, [2018-07-25T10:53:08.634976 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:53:08.635117 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:53:08.648069 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.2ms)
I, [2018-07-25T10:53:08.768920 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:53:08.825216 #872] INFO -- : # 200
I, [2018-07-25T10:53:08.829123 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392200) COMPLETED after 0.3085
I, [2018-07-25T10:53:08.833087 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392201) RUNNING
I, [2018-07-25T10:53:08.865858 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:53:08.880648 #872] INFO -- : # 200
I, [2018-07-25T10:53:08.884741 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392201) COMPLETED after 0.0515
I, [2018-07-25T10:53:08.889086 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392202) RUNNING
I, [2018-07-25T10:53:08.925044 #872] INFO -- : 2018-07-25T10:53:08+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392202) COMPLETED after 0.0358
I, [2018-07-25T10:53:09.664412 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223642" for 197.234.242.179 at 2018-07-25 10:53:09 +0200
I, [2018-07-25T10:53:09.671154 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:53:09.671242 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223642", "id"=>"17"}
I, [2018-07-25T10:53:09.686723 #865] INFO -- : Completed 200 OK in 15ms (Views: 1.4ms | ActiveRecord: 2.7ms)
I, [2018-07-25T10:53:10.478532 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223643" for 197.234.242.179 at 2018-07-25 10:53:10 +0200
I, [2018-07-25T10:53:10.484507 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223644" for 197.234.242.179 at 2018-07-25 10:53:10 +0200
I, [2018-07-25T10:53:10.490260 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:53:10.490360 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223643"}
I, [2018-07-25T10:53:10.497861 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:53:10.497994 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223644"}
I, [2018-07-25T10:53:10.536692 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:53:10 +0200
I, [2018-07-25T10:53:10.547513 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:53:10.547662 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:53:10.709574 #865] INFO -- : Completed 200 OK in 219ms (Views: 12.2ms | ActiveRecord: 33.5ms)
I, [2018-07-25T10:53:10.734432 #865] INFO -- : Completed 200 OK in 236ms (Views: 11.8ms | ActiveRecord: 144.1ms)
I, [2018-07-25T10:53:10.756416 #865] INFO -- : Completed 200 OK in 209ms (Views: 0.4ms | ActiveRecord: 181.5ms)
I, [2018-07-25T10:53:11.605475 #865] INFO -- : Started GET "/" for 108.162.226.144 at 2018-07-25 10:53:11 +0200
I, [2018-07-25T10:53:11.618067 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:53:11.626399 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:53:11.626580 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:53:11.629675 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.7ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:53:11.803591 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:53:11 +0200
I, [2018-07-25T10:53:11.807147 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:53:11.815396 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:53:11.815570 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms)
I, [2018-07-25T10:53:11.818362 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.5ms | ActiveRecord: 5.5ms)
I, [2018-07-25T10:53:12.566877 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:53:12.578320 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:53:12.578469 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:53:12.578760 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:53:12.579005 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:53:12.579309 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:53:12.580513 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:53:12.703352 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:53:12 +0200
I, [2018-07-25T10:53:12.711668 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:53:12.711808 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:53:12.755336 #865] INFO -- : Completed 200 OK in 43ms (Views: 0.5ms | ActiveRecord: 7.2ms)
I, [2018-07-25T10:53:16.673750 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:53:16 +0200
I, [2018-07-25T10:53:16.682064 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:53:16.682239 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"Tell me why...\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"31.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:52:03.360Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:53:16.934506 #872] INFO -- : 2018-07-25T10:53:16+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392203) RUNNING
I, [2018-07-25T10:53:17.033394 #865] INFO -- : Completed 200 OK in 351ms (Views: 21.3ms | ActiveRecord: 82.0ms)
I, [2018-07-25T10:53:17.158793 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:53:17.227391 #872] INFO -- : # 200
I, [2018-07-25T10:53:17.230762 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392203) COMPLETED after 0.2961
I, [2018-07-25T10:53:17.234115 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392204) RUNNING
I, [2018-07-25T10:53:17.258398 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223645" for 197.234.242.179 at 2018-07-25 10:53:17 +0200
I, [2018-07-25T10:53:17.264689 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:53:17.264830 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:53:17.264914 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223645"}
I, [2018-07-25T10:53:17.277893 #872] INFO -- : # 200
I, [2018-07-25T10:53:17.281176 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392204) COMPLETED after 0.0469
I, [2018-07-25T10:53:17.284925 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392205) RUNNING
I, [2018-07-25T10:53:17.322919 #865] INFO -- : Completed 200 OK in 58ms (Views: 17.5ms | ActiveRecord: 5.4ms)
I, [2018-07-25T10:53:17.629110 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:53:17.819827 #872] INFO -- : # 200
I, [2018-07-25T10:53:17.822669 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392205) COMPLETED after 0.5376
I, [2018-07-25T10:53:17.823319 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223646" for 197.234.242.179 at 2018-07-25 10:53:17 +0200
I, [2018-07-25T10:53:17.826204 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392206) RUNNING
I, [2018-07-25T10:53:17.830317 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:53:17.830414 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223646"}
I, [2018-07-25T10:53:17.851714 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:53:17.865176 #872] INFO -- : # 200
I, [2018-07-25T10:53:17.868186 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392206) COMPLETED after 0.0419
I, [2018-07-25T10:53:17.871640 #872] INFO -- : 2018-07-25T10:53:17+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392207) RUNNING
I, [2018-07-25T10:53:17.900013 #865] INFO -- : Completed 200 OK in 69ms (Views: 24.2ms | ActiveRecord: 6.3ms)
I, [2018-07-25T10:53:17.931672 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:53:17 +0200
I, [2018-07-25T10:53:17.939415 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:53:17.939480 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:53:17.956035 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 2.9ms)
I, [2018-07-25T10:53:18.161465 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:53:18.164364 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392207) COMPLETED after 0.2926
I, [2018-07-25T10:53:18.167802 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392208) RUNNING
I, [2018-07-25T10:53:18.217169 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392208) COMPLETED after 0.0492
I, [2018-07-25T10:53:18.221248 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392209) RUNNING
I, [2018-07-25T10:53:18.282677 #872] INFO -- : 2018-07-25T10:53:18+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392209) COMPLETED after 0.0612
I, [2018-07-25T10:53:19.234326 #865] INFO -- : Started GET "/api/v1/ticket_articles/1028?full=true&_=1532508223647" for 197.234.242.179 at 2018-07-25 10:53:19 +0200
I, [2018-07-25T10:53:19.245717 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:53:19.245818 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223647", "id"=>"1028"}
I, [2018-07-25T10:53:19.278749 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:53:19.282483 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:19.304366 #865] INFO -- : Completed 200 OK in 58ms (Views: 13.6ms | ActiveRecord: 4.9ms)
I, [2018-07-25T10:53:19.552443 #872] INFO -- : - no message
I, [2018-07-25T10:53:19.552575 #872] INFO -- : done
I, [2018-07-25T10:53:19.580090 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:19.599163 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:53:19 +0200
I, [2018-07-25T10:53:19.610825 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:53:19.610946 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:53:19.668393 #865] INFO -- : Completed 200 OK in 57ms (Views: 0.9ms | ActiveRecord: 8.0ms)
I, [2018-07-25T10:53:19.856799 #872] INFO -- : - no message
I, [2018-07-25T10:53:19.856931 #872] INFO -- : done
I, [2018-07-25T10:53:19.884429 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:20.192371 #872] INFO -- : - no message
I, [2018-07-25T10:53:20.192490 #872] INFO -- : done
I, [2018-07-25T10:53:20.214240 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:20.491988 #872] INFO -- : - no message
I, [2018-07-25T10:53:20.492097 #872] INFO -- : done
I, [2018-07-25T10:53:22.608977 #872] INFO -- : execute Job.run (try_count 0)...
I, [2018-07-25T10:53:35.510267 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 10:53:35 +0200
I, [2018-07-25T10:53:35.518823 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:53:35.518960 #865] INFO -- : Parameters: {"update_id"=>405765874, "message"=>{"message_id"=>34, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508815, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:53:35.534843 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 5.4ms)
I, [2018-07-25T10:53:42.538002 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:53:50.522706 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:53:50.527477 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:50.808222 #872] INFO -- : - no message
I, [2018-07-25T10:53:50.808354 #872] INFO -- : done
I, [2018-07-25T10:53:50.840952 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:51.111824 #872] INFO -- : - no message
I, [2018-07-25T10:53:51.111914 #872] INFO -- : done
I, [2018-07-25T10:53:51.134266 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:51.408316 #872] INFO -- : - no message
I, [2018-07-25T10:53:51.408415 #872] INFO -- : done
I, [2018-07-25T10:53:51.432980 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:53:51.708525 #872] INFO -- : - no message
I, [2018-07-25T10:53:51.708659 #872] INFO -- : done
I, [2018-07-25T10:54:03.651569 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:54:03 +0200
I, [2018-07-25T10:54:03.659378 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:54:03.671264 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:54:03.671491 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:54:03.675989 #865] INFO -- : Completed 200 OK in 16ms (Views: 2.4ms | ActiveRecord: 7.5ms)
I, [2018-07-25T10:54:10.566711 #865] INFO -- : Started GET "/" for 162.158.158.40 at 2018-07-25 10:54:10 +0200
I, [2018-07-25T10:54:10.574771 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:54:10.583424 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:54:10.583667 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:54:10.588963 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.8ms | ActiveRecord: 3.8ms)
I, [2018-07-25T10:54:12.581015 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:54:12.589540 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:54:12.589956 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:54:12.590104 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:54:12.590188 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:54:12.590257 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:54:12.590606 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:54:15.078951 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 10:54:15 +0200
I, [2018-07-25T10:54:15.084909 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:54:15.085012 #865] INFO -- : Parameters: {"update_id"=>405765875, "message"=>{"message_id"=>35, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508854, "text"=>"Yeah"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:54:15.152831 #865] INFO -- : Completed 200 OK in 67ms (Views: 0.2ms | ActiveRecord: 5.9ms)
I, [2018-07-25T10:54:16.171199 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 10:54:16 +0200
I, [2018-07-25T10:54:16.175960 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:54:16.182861 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:54:16.183036 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:54:16.186329 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.4ms)
I, [2018-07-25T10:54:21.743839 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:54:21.747533 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:22.039950 #872] INFO -- : - no message
I, [2018-07-25T10:54:22.040068 #872] INFO -- : done
I, [2018-07-25T10:54:22.188642 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:22.476663 #872] INFO -- : - no message
I, [2018-07-25T10:54:22.476789 #872] INFO -- : done
I, [2018-07-25T10:54:22.506612 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:22.792185 #872] INFO -- : - no message
I, [2018-07-25T10:54:22.792317 #872] INFO -- : done
I, [2018-07-25T10:54:22.811964 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:23.099621 #872] INFO -- : - no message
I, [2018-07-25T10:54:23.099723 #872] INFO -- : done
I, [2018-07-25T10:54:53.130544 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:54:53.135470 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:53.408361 #872] INFO -- : - no message
I, [2018-07-25T10:54:53.408466 #872] INFO -- : done
I, [2018-07-25T10:54:53.431269 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:53.700273 #872] INFO -- : - no message
I, [2018-07-25T10:54:53.700378 #872] INFO -- : done
I, [2018-07-25T10:54:53.720199 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:54.000080 #872] INFO -- : - no message
I, [2018-07-25T10:54:54.000178 #872] INFO -- : done
I, [2018-07-25T10:54:54.026938 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:54:54.304607 #872] INFO -- : - no message
I, [2018-07-25T10:54:54.304729 #872] INFO -- : done
I, [2018-07-25T10:55:06.187977 #865] INFO -- : Started GET "/" for 162.158.63.221 at 2018-07-25 10:55:06 +0200
I, [2018-07-25T10:55:06.193462 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:55:06.203313 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:55:06.203531 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:55:06.207149 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.3ms | ActiveRecord: 5.3ms)
I, [2018-07-25T10:55:07.658299 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.181 at 2018-07-25 10:55:07 +0200
I, [2018-07-25T10:55:07.663100 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:55:07.663235 #865] INFO -- : Parameters: {"update_id"=>405765876, "message"=>{"message_id"=>36, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508907, "text"=>"Please"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:55:07.986338 #865] INFO -- : Completed 200 OK in 323ms (Views: 0.2ms | ActiveRecord: 50.7ms)
I, [2018-07-25T10:55:08.515201 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 10:55:08 +0200
I, [2018-07-25T10:55:08.519407 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:55:08.527533 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:55:08.527727 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:55:08.530981 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:55:09.630867 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223648" for 197.234.242.179 at 2018-07-25 10:55:09 +0200
I, [2018-07-25T10:55:09.638273 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:55:09.638374 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223648", "id"=>"287"}
I, [2018-07-25T10:55:09.658706 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223649" for 197.234.242.179 at 2018-07-25 10:55:09 +0200
I, [2018-07-25T10:55:09.673797 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:55:09.673929 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223649", "id"=>"17"}
I, [2018-07-25T10:55:09.700007 #865] INFO -- : Completed 200 OK in 26ms (Views: 1.0ms | ActiveRecord: 7.9ms)
I, [2018-07-25T10:55:09.712941 #865] INFO -- : Completed 200 OK in 74ms (Views: 6.2ms | ActiveRecord: 16.2ms)
I, [2018-07-25T10:55:09.966538 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223651" for 197.234.242.179 at 2018-07-25 10:55:09 +0200
I, [2018-07-25T10:55:09.977976 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:55:09.978179 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223651"}
I, [2018-07-25T10:55:10.043958 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223650" for 197.234.242.179 at 2018-07-25 10:55:10 +0200
I, [2018-07-25T10:55:10.064292 #865] INFO -- : Completed 200 OK in 86ms (Views: 33.0ms | ActiveRecord: 9.6ms)
I, [2018-07-25T10:55:10.070560 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:55:10.070687 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223650", "id"=>"287"}
I, [2018-07-25T10:55:10.209956 #865] INFO -- : Completed 200 OK in 139ms (Views: 10.9ms | ActiveRecord: 35.9ms)
I, [2018-07-25T10:55:10.341981 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392210) RUNNING
I, [2018-07-25T10:55:10.380410 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:10.397943 #872] INFO -- : # 200
I, [2018-07-25T10:55:10.402222 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392210) COMPLETED after 0.0600
I, [2018-07-25T10:55:10.407054 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392211) RUNNING
I, [2018-07-25T10:55:10.443854 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:10.457344 #872] INFO -- : # 200
I, [2018-07-25T10:55:10.460700 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392211) COMPLETED after 0.0535
I, [2018-07-25T10:55:10.464539 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392212) RUNNING
I, [2018-07-25T10:55:10.534794 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223652" for 197.234.242.179 at 2018-07-25 10:55:10 +0200
I, [2018-07-25T10:55:10.540640 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:55:10.540720 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223652"}
I, [2018-07-25T10:55:10.601006 #865] INFO -- : Completed 200 OK in 60ms (Views: 18.8ms | ActiveRecord: 4.1ms)
I, [2018-07-25T10:55:10.826907 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:10.885099 #872] INFO -- : # 200
I, [2018-07-25T10:55:10.888796 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392212) COMPLETED after 0.4240
I, [2018-07-25T10:55:10.893829 #872] INFO -- : 2018-07-25T10:55:10+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392213) RUNNING
I, [2018-07-25T10:55:11.051196 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:11.065618 #872] INFO -- : # 200
I, [2018-07-25T10:55:11.068964 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392213) COMPLETED after 0.1750
I, [2018-07-25T10:55:11.072732 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392214) RUNNING
I, [2018-07-25T10:55:11.317582 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:11.365481 #872] INFO -- : # 200
I, [2018-07-25T10:55:11.368991 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392214) COMPLETED after 0.2961
I, [2018-07-25T10:55:11.372629 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392215) RUNNING
I, [2018-07-25T10:55:11.400092 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:11.413326 #872] INFO -- : # 200
I, [2018-07-25T10:55:11.416421 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392215) COMPLETED after 0.0436
I, [2018-07-25T10:55:11.420364 #872] INFO -- : 2018-07-25T10:55:11+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392216) RUNNING
I, [2018-07-25T10:55:11.604797 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:55:12.591693 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:55:12.602999 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:55:12.603341 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:55:12.603736 #872] INFO -- : Started job thread for 'Process auto unassign tickets' (Ticket.process_auto_unassign)...
I, [2018-07-25T10:55:12.611975 #872] INFO -- : execute Ticket.process_auto_unassign (try_count 0)...
I, [2018-07-25T10:55:12.621662 #872] INFO -- : ...stopped thread for 'Ticket.process_auto_unassign'
I, [2018-07-25T10:55:13.039562 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:55:13 +0200
I, [2018-07-25T10:55:13.045119 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:55:13.045198 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:55:13.085981 #865] INFO -- : Completed 200 OK in 41ms (Views: 0.4ms | ActiveRecord: 5.7ms)
I, [2018-07-25T10:55:14.825567 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223653" for 197.234.242.179 at 2018-07-25 10:55:14 +0200
I, [2018-07-25T10:55:14.832085 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:55:14.832149 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223653"}
I, [2018-07-25T10:55:14.860083 #865] INFO -- : Completed 200 OK in 28ms (Views: 5.6ms | ActiveRecord: 4.1ms)
I, [2018-07-25T10:55:16.812716 #872] INFO -- : 2018-07-25T10:55:16+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392216) COMPLETED after 5.3922
I, [2018-07-25T10:55:16.816675 #872] INFO -- : 2018-07-25T10:55:16+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392217) RUNNING
I, [2018-07-25T10:55:16.848629 #872] INFO -- : 2018-07-25T10:55:16+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392217) COMPLETED after 0.0317
I, [2018-07-25T10:55:18.018017 #865] INFO -- : Started GET "/" for 141.101.99.54 at 2018-07-25 10:55:18 +0200
I, [2018-07-25T10:55:18.023261 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:55:18.031393 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:55:18.031569 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:55:18.034753 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.7ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:55:19.867163 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 10:55:19 +0200
I, [2018-07-25T10:55:19.874828 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T10:55:19.875039 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"can you\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"36.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T08:55:07.794Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T10:55:20.284313 #865] INFO -- : Completed 200 OK in 409ms (Views: 32.6ms | ActiveRecord: 82.5ms)
I, [2018-07-25T10:55:20.322867 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:55:20 +0200
I, [2018-07-25T10:55:20.334233 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:55:20.334383 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"can you\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"36.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:55:20.398382 #865] INFO -- : Completed 200 OK in 63ms (Views: 1.2ms | ActiveRecord: 7.0ms)
I, [2018-07-25T10:55:20.538686 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223654" for 197.234.242.179 at 2018-07-25 10:55:20 +0200
I, [2018-07-25T10:55:20.548600 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:55:20.548740 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223654"}
I, [2018-07-25T10:55:20.661618 #865] INFO -- : Completed 200 OK in 113ms (Views: 11.9ms | ActiveRecord: 5.4ms)
I, [2018-07-25T10:55:20.672715 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 10:55:20 +0200
I, [2018-07-25T10:55:20.677454 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T10:55:20.677513 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T10:55:20.687506 #865] INFO -- : Completed 200 OK in 10ms (Views: 0.2ms | ActiveRecord: 2.6ms)
I, [2018-07-25T10:55:21.076366 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223655" for 197.234.242.179 at 2018-07-25 10:55:21 +0200
I, [2018-07-25T10:55:21.084366 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:55:21.084468 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223655"}
I, [2018-07-25T10:55:21.253139 #865] INFO -- : Completed 200 OK in 169ms (Views: 124.3ms | ActiveRecord: 6.6ms)
I, [2018-07-25T10:55:22.604234 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:55:22.604400 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:55:22.604523 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:55:22.605190 #872] INFO -- : Started job thread for 'Generate user based stats.' (Stats.generate)...
I, [2018-07-25T10:55:22.614605 #872] INFO -- : execute Stats.generate (try_count 0)...
I, [2018-07-25T10:55:22.869165 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:55:22 +0200
I, [2018-07-25T10:55:22.876851 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:55:22.876975 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:55:22.919200 #865] INFO -- : Completed 200 OK in 42ms (Views: 0.5ms | ActiveRecord: 5.8ms)
I, [2018-07-25T10:55:23.466409 #872] INFO -- : ...stopped thread for 'Stats.generate'
I, [2018-07-25T10:55:24.343423 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:55:24.347455 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:24.628365 #872] INFO -- : - no message
I, [2018-07-25T10:55:24.628498 #872] INFO -- : done
I, [2018-07-25T10:55:24.655340 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:24.860891 #872] INFO -- : 2018-07-25T10:55:24+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392218) RUNNING
I, [2018-07-25T10:55:24.955090 #872] INFO -- : - no message
I, [2018-07-25T10:55:24.955207 #872] INFO -- : done
I, [2018-07-25T10:55:24.999401 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:25.201732 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:25.273622 #872] INFO -- : # 200
I, [2018-07-25T10:55:25.277485 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392218) COMPLETED after 0.4164
I, [2018-07-25T10:55:25.280223 #872] INFO -- : - no message
I, [2018-07-25T10:55:25.280304 #872] INFO -- : done
I, [2018-07-25T10:55:25.284806 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392219) RUNNING
I, [2018-07-25T10:55:25.319913 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:25.328994 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:25.334281 #872] INFO -- : # 200
I, [2018-07-25T10:55:25.337759 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392219) COMPLETED after 0.0528
I, [2018-07-25T10:55:25.341985 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392220) RUNNING
I, [2018-07-25T10:55:25.613100 #872] INFO -- : - no message
I, [2018-07-25T10:55:25.613188 #872] INFO -- : done
I, [2018-07-25T10:55:25.623176 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:25.808675 #872] INFO -- : # 200
I, [2018-07-25T10:55:25.811901 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392220) COMPLETED after 0.4698
I, [2018-07-25T10:55:25.815518 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392221) RUNNING
I, [2018-07-25T10:55:25.843195 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:55:25.856138 #872] INFO -- : # 200
I, [2018-07-25T10:55:25.858831 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392221) COMPLETED after 0.0432
I, [2018-07-25T10:55:25.861961 #872] INFO -- : 2018-07-25T10:55:25+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392222) RUNNING
I, [2018-07-25T10:55:29.545250 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T10:55:29.548508 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392222) COMPLETED after 3.6864
I, [2018-07-25T10:55:29.552306 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392223) RUNNING
I, [2018-07-25T10:55:29.587173 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392223) COMPLETED after 0.0347
I, [2018-07-25T10:55:29.591901 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392224) RUNNING
I, [2018-07-25T10:55:29.682225 #872] INFO -- : 2018-07-25T10:55:29+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392224) COMPLETED after 0.0902
I, [2018-07-25T10:55:30.392180 #865] INFO -- : Started GET "/api/v1/ticket_articles/1030?full=true&_=1532508223656" for 197.234.242.179 at 2018-07-25 10:55:30 +0200
I, [2018-07-25T10:55:30.400365 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T10:55:30.400480 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223656", "id"=>"1030"}
I, [2018-07-25T10:55:30.446726 #865] INFO -- : Completed 200 OK in 46ms (Views: 7.7ms | ActiveRecord: 5.1ms)
I, [2018-07-25T10:55:32.605390 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:55:55.777054 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:55:56.236868 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:56.520060 #872] INFO -- : - no message
I, [2018-07-25T10:55:56.520175 #872] INFO -- : done
I, [2018-07-25T10:55:56.544493 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:56.828357 #872] INFO -- : - no message
I, [2018-07-25T10:55:56.828516 #872] INFO -- : done
I, [2018-07-25T10:55:56.854399 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:57.127950 #872] INFO -- : - no message
I, [2018-07-25T10:55:57.128085 #872] INFO -- : done
I, [2018-07-25T10:55:57.155651 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:55:57.433371 #872] INFO -- : - no message
I, [2018-07-25T10:55:57.433493 #872] INFO -- : done
I, [2018-07-25T10:56:03.038183 #865] INFO -- : Started GET "/" for 162.158.62.238 at 2018-07-25 10:56:03 +0200
I, [2018-07-25T10:56:03.041448 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:56:03.047559 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:56:03.047700 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.0ms)
I, [2018-07-25T10:56:03.050264 #865] INFO -- : Completed 200 OK in 9ms (Views: 1.5ms | ActiveRecord: 2.8ms)
I, [2018-07-25T10:56:04.558699 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:56:04 +0200
I, [2018-07-25T10:56:04.563185 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:56:04.571270 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:56:04.571455 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:56:04.574869 #865] INFO -- : Completed 200 OK in 12ms (Views: 1.9ms | ActiveRecord: 4.5ms)
I, [2018-07-25T10:56:19.304111 #865] INFO -- : Started GET "/" for 103.22.200.241 at 2018-07-25 10:56:19 +0200
I, [2018-07-25T10:56:19.309202 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:56:19.316586 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:56:19.320836 #865] INFO -- : Rendered init/index.html.erb within layouts/application (4.1ms)
I, [2018-07-25T10:56:19.329545 #865] INFO -- : Completed 200 OK in 20ms (Views: 11.2ms | ActiveRecord: 3.5ms)
I, [2018-07-25T10:56:24.101845 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.81 at 2018-07-25 10:56:24 +0200
I, [2018-07-25T10:56:24.107287 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:56:24.107434 #865] INFO -- : Parameters: {"update_id"=>405765877, "message"=>{"message_id"=>38, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532508983, "text"=>"Get this"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:56:24.274699 #865] INFO -- : Completed 200 OK in 167ms (Views: 0.2ms | ActiveRecord: 33.9ms)
I, [2018-07-25T10:56:25.273274 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223657" for 197.234.242.179 at 2018-07-25 10:56:25 +0200
I, [2018-07-25T10:56:25.281857 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:56:25.281965 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223657", "id"=>"287"}
I, [2018-07-25T10:56:25.341327 #865] INFO -- : Completed 200 OK in 59ms (Views: 7.3ms | ActiveRecord: 8.3ms)
I, [2018-07-25T10:56:25.712343 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392225) RUNNING
I, [2018-07-25T10:56:25.748690 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:56:25.764075 #872] INFO -- : # 200
I, [2018-07-25T10:56:25.768027 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392225) COMPLETED after 0.0555
I, [2018-07-25T10:56:25.772292 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392226) RUNNING
I, [2018-07-25T10:56:25.808621 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:56:25.811737 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223658" for 197.234.242.179 at 2018-07-25 10:56:25 +0200
I, [2018-07-25T10:56:25.821276 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T10:56:25.821379 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223658", "id"=>"17"}
I, [2018-07-25T10:56:25.825964 #872] INFO -- : # 200
I, [2018-07-25T10:56:25.829440 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392226) COMPLETED after 0.0570
I, [2018-07-25T10:56:25.833359 #872] INFO -- : 2018-07-25T10:56:25+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392227) RUNNING
I, [2018-07-25T10:56:25.839825 #865] INFO -- : Completed 200 OK in 18ms (Views: 1.5ms | ActiveRecord: 3.5ms)
I, [2018-07-25T10:56:26.173447 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223659" for 197.234.242.179 at 2018-07-25 10:56:26 +0200
I, [2018-07-25T10:56:26.182152 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:56:26.182263 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223659"}
I, [2018-07-25T10:56:26.185671 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223660" for 197.234.242.179 at 2018-07-25 10:56:26 +0200
I, [2018-07-25T10:56:26.197447 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T10:56:26.197603 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223660"}
I, [2018-07-25T10:56:26.299430 #865] INFO -- : Completed 200 OK in 102ms (Views: 24.6ms | ActiveRecord: 34.0ms)
I, [2018-07-25T10:56:26.301515 #865] INFO -- : Completed 200 OK in 119ms (Views: 23.3ms | ActiveRecord: 14.7ms)
I, [2018-07-25T10:56:26.348142 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223661" for 197.234.242.179 at 2018-07-25 10:56:26 +0200
I, [2018-07-25T10:56:26.355416 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T10:56:26.355539 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223661", "id"=>"287"}
I, [2018-07-25T10:56:26.391939 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:56:26.458567 #872] INFO -- : # 200
I, [2018-07-25T10:56:26.461201 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392227) COMPLETED after 0.6277
I, [2018-07-25T10:56:26.464403 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392228) RUNNING
I, [2018-07-25T10:56:26.511544 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:56:26.526098 #872] INFO -- : # 200
I, [2018-07-25T10:56:26.528297 #865] INFO -- : Completed 200 OK in 172ms (Views: 24.5ms | ActiveRecord: 33.5ms)
I, [2018-07-25T10:56:26.528678 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392228) COMPLETED after 0.0641
I, [2018-07-25T10:56:26.532224 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392229) RUNNING
I, [2018-07-25T10:56:26.847982 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T10:56:26.909572 #872] INFO -- : # 200
I, [2018-07-25T10:56:26.913077 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392229) COMPLETED after 0.3806
I, [2018-07-25T10:56:26.916971 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392230) RUNNING
I, [2018-07-25T10:56:26.947348 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T10:56:26.959455 #872] INFO -- : # 200
I, [2018-07-25T10:56:26.962843 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392230) COMPLETED after 0.0457
I, [2018-07-25T10:56:26.967125 #872] INFO -- : 2018-07-25T10:56:26+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392231) RUNNING
I, [2018-07-25T10:56:27.157274 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T10:56:27.466530 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:56:27.471524 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:27.752073 #872] INFO -- : - no message
I, [2018-07-25T10:56:27.752208 #872] INFO -- : done
I, [2018-07-25T10:56:27.779890 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:28.060078 #872] INFO -- : - no message
I, [2018-07-25T10:56:28.060173 #872] INFO -- : done
I, [2018-07-25T10:56:28.076876 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:28.356022 #872] INFO -- : - no message
I, [2018-07-25T10:56:28.356130 #872] INFO -- : done
I, [2018-07-25T10:56:28.374924 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:28.696099 #872] INFO -- : - no message
I, [2018-07-25T10:56:28.696231 #872] INFO -- : done
I, [2018-07-25T10:56:29.342005 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 10:56:29 +0200
I, [2018-07-25T10:56:29.354679 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T10:56:29.354827 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T10:56:29.419326 #865] INFO -- : Completed 200 OK in 64ms (Views: 0.9ms | ActiveRecord: 7.2ms)
I, [2018-07-25T10:56:29.715509 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223662" for 197.234.242.179 at 2018-07-25 10:56:29 +0200
I, [2018-07-25T10:56:29.727719 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T10:56:29.727830 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223662"}
I, [2018-07-25T10:56:29.785445 #865] INFO -- : Completed 200 OK in 57ms (Views: 12.1ms | ActiveRecord: 4.1ms)
I, [2018-07-25T10:56:32.346181 #872] INFO -- : 2018-07-25T10:56:32+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392231) COMPLETED after 5.3788
I, [2018-07-25T10:56:32.350392 #872] INFO -- : 2018-07-25T10:56:32+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392232) RUNNING
I, [2018-07-25T10:56:32.377472 #872] INFO -- : 2018-07-25T10:56:32+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392232) COMPLETED after 0.0269
I, [2018-07-25T10:56:32.606829 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:56:32.617164 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:56:32.617334 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:56:32.617637 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:56:32.617757 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:56:32.617990 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:56:32.618552 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:56:42.550550 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:56:58.732107 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:56:58.736258 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:59.044287 #872] INFO -- : - no message
I, [2018-07-25T10:56:59.044429 #872] INFO -- : done
E, [2018-07-25T10:56:59.390473 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: C4xy6u0+mMK [HTTP 400]>
E, [2018-07-25T10:56:59.390648 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"]
I, [2018-07-25T10:56:59.414432 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:59.692446 #872] INFO -- : - no message
I, [2018-07-25T10:56:59.692581 #872] INFO -- : done
I, [2018-07-25T10:56:59.718615 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:56:59.996242 #872] INFO -- : - no message
I, [2018-07-25T10:56:59.996396 #872] INFO -- : done
I, [2018-07-25T10:57:00.022481 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:57:00.311916 #872] INFO -- : - no message
I, [2018-07-25T10:57:00.312002 #872] INFO -- : done
I, [2018-07-25T10:57:16.699519 #865] INFO -- : Started GET "/" for 173.245.52.140 at 2018-07-25 10:57:16 +0200
I, [2018-07-25T10:57:16.707377 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:57:16.716348 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:57:16.717136 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:57:16.721411 #865] INFO -- : Completed 200 OK in 14ms (Views: 3.2ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:57:18.193331 #865] INFO -- : Started GET "/" for 141.101.99.240 at 2018-07-25 10:57:18 +0200
I, [2018-07-25T10:57:18.200232 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:57:18.209610 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:57:18.209860 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:57:18.214383 #865] INFO -- : Completed 200 OK in 14ms (Views: 2.7ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:57:20.304746 #865] INFO -- : Started GET "/" for 103.22.200.151 at 2018-07-25 10:57:20 +0200
I, [2018-07-25T10:57:20.309805 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:57:20.316817 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:57:20.316983 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:57:20.320831 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.1ms | ActiveRecord: 3.8ms)
I, [2018-07-25T10:57:30.338449 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:57:30.342854 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:57:30.607803 #872] INFO -- : - no message
I, [2018-07-25T10:57:30.607929 #872] INFO -- : done
I, [2018-07-25T10:57:30.629879 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:57:30.908196 #872] INFO -- : - no message
I, [2018-07-25T10:57:30.908290 #872] INFO -- : done
I, [2018-07-25T10:57:30.926013 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:57:31.204300 #872] INFO -- : - no message
I, [2018-07-25T10:57:31.204396 #872] INFO -- : done
I, [2018-07-25T10:57:31.225683 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:57:31.496668 #872] INFO -- : - no message
I, [2018-07-25T10:57:31.496791 #872] INFO -- : done
I, [2018-07-25T10:57:32.619684 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:57:32.629025 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:57:32.629175 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:57:32.629319 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:57:32.629423 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:57:32.629775 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:57:32.630197 #872] INFO -- : Started job thread for 'Process pending tickets' (Ticket.process_pending)...
I, [2018-07-25T10:57:32.637276 #872] INFO -- : execute Ticket.process_pending (try_count 0)...
I, [2018-07-25T10:57:32.650275 #872] INFO -- : ...stopped thread for 'Ticket.process_pending'
I, [2018-07-25T10:57:42.499159 #872] INFO -- : execute Ticket.process_escalation (try_count 0)...
I, [2018-07-25T10:57:42.630847 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:58:01.528858 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:58:01.532897 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:01.825949 #872] INFO -- : - no message
I, [2018-07-25T10:58:01.826060 #872] INFO -- : done
I, [2018-07-25T10:58:01.844018 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:02.190842 #872] INFO -- : - no message
I, [2018-07-25T10:58:02.190927 #872] INFO -- : done
I, [2018-07-25T10:58:02.210818 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:02.740003 #872] INFO -- : - no message
I, [2018-07-25T10:58:02.740097 #872] INFO -- : done
I, [2018-07-25T10:58:02.756560 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:03.093888 #872] INFO -- : - no message
I, [2018-07-25T10:58:03.093997 #872] INFO -- : done
I, [2018-07-25T10:58:06.240597 #865] INFO -- : Started GET "/" for 162.158.63.203 at 2018-07-25 10:58:06 +0200
I, [2018-07-25T10:58:06.246921 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:58:06.254618 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:58:06.254783 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:58:06.258743 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.0ms)
I, [2018-07-25T10:58:14.598903 #865] INFO -- : Started GET "/" for 162.158.158.52 at 2018-07-25 10:58:14 +0200
I, [2018-07-25T10:58:14.606218 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:58:14.615418 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:58:14.615644 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:58:14.619882 #865] INFO -- : Completed 200 OK in 13ms (Views: 2.7ms | ActiveRecord: 4.1ms)
I, [2018-07-25T10:58:19.009479 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 10:58:19 +0200
I, [2018-07-25T10:58:19.014808 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:58:19.023083 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:58:19.023323 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:58:19.027229 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.3ms)
I, [2018-07-25T10:58:22.620927 #872] INFO -- : execute Job.run (try_count 0)...
I, [2018-07-25T10:58:33.128427 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:58:33.133013 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:33.407976 #872] INFO -- : - no message
I, [2018-07-25T10:58:33.408068 #872] INFO -- : done
I, [2018-07-25T10:58:33.430567 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:33.699434 #872] INFO -- : - no message
I, [2018-07-25T10:58:33.699563 #872] INFO -- : done
I, [2018-07-25T10:58:33.715098 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:33.991952 #872] INFO -- : - no message
I, [2018-07-25T10:58:33.992070 #872] INFO -- : done
I, [2018-07-25T10:58:34.012926 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:58:34.295364 #872] INFO -- : - no message
I, [2018-07-25T10:58:34.295472 #872] INFO -- : done
I, [2018-07-25T10:58:42.631995 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:58:42.642085 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:58:42.642221 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:58:42.642306 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:58:42.642387 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:58:42.642594 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:58:42.643817 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T10:59:02.654541 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 10:59:02 +0200
I, [2018-07-25T10:59:02.659841 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:59:02.666839 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:59:02.667016 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:59:02.670247 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 3.6ms)
I, [2018-07-25T10:59:04.321936 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:59:04.324748 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:04.631775 #872] INFO -- : - no message
I, [2018-07-25T10:59:04.631859 #872] INFO -- : done
I, [2018-07-25T10:59:04.648802 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:04.972274 #872] INFO -- : - no message
I, [2018-07-25T10:59:04.972385 #872] INFO -- : done
I, [2018-07-25T10:59:04.992725 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:05.296029 #872] INFO -- : - no message
I, [2018-07-25T10:59:05.296145 #872] INFO -- : done
I, [2018-07-25T10:59:05.313571 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:05.624151 #872] INFO -- : - no message
I, [2018-07-25T10:59:05.624260 #872] INFO -- : done
I, [2018-07-25T10:59:10.654802 #865] INFO -- : Started GET "/" for 108.162.226.42 at 2018-07-25 10:59:10 +0200
I, [2018-07-25T10:59:10.659910 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:59:10.667999 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:59:10.668206 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:59:10.671813 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.0ms | ActiveRecord: 4.2ms)
I, [2018-07-25T10:59:18.199147 #865] INFO -- : Started GET "/" for 141.101.107.151 at 2018-07-25 10:59:18 +0200
I, [2018-07-25T10:59:18.204423 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T10:59:18.211481 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T10:59:18.211659 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T10:59:18.215000 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.7ms | ActiveRecord: 3.6ms)
I, [2018-07-25T10:59:25.928233 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.154.98 at 2018-07-25 10:59:25 +0200
I, [2018-07-25T10:59:25.933604 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T10:59:25.933728 #865] INFO -- : Parameters: {"update_id"=>405765878, "message"=>{"message_id"=>39, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509165, "text"=>"And this"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T10:59:25.946679 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 4.8ms)
I, [2018-07-25T10:59:35.654577 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T10:59:35.659551 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:35.948048 #872] INFO -- : - no message
I, [2018-07-25T10:59:35.948174 #872] INFO -- : done
I, [2018-07-25T10:59:35.972974 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:36.300404 #872] INFO -- : - no message
I, [2018-07-25T10:59:36.300525 #872] INFO -- : done
I, [2018-07-25T10:59:36.324351 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:36.651978 #872] INFO -- : - no message
I, [2018-07-25T10:59:36.652104 #872] INFO -- : done
I, [2018-07-25T10:59:36.675753 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T10:59:36.983690 #872] INFO -- : - no message
I, [2018-07-25T10:59:36.983821 #872] INFO -- : done
I, [2018-07-25T10:59:42.562913 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T10:59:42.644096 #872] INFO -- : Scheduler running...
I, [2018-07-25T10:59:42.655150 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T10:59:42.655332 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T10:59:42.655471 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T10:59:42.655587 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T10:59:42.655679 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T10:59:42.657605 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T11:00:07.128789 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T11:00:07.131958 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:07.488253 #872] INFO -- : - no message
I, [2018-07-25T11:00:07.488357 #872] INFO -- : done
I, [2018-07-25T11:00:07.512022 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:07.832511 #872] INFO -- : - no message
I, [2018-07-25T11:00:07.832629 #872] INFO -- : done
I, [2018-07-25T11:00:07.852848 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:08.160215 #872] INFO -- : - no message
I, [2018-07-25T11:00:08.160337 #872] INFO -- : done
I, [2018-07-25T11:00:08.177521 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:08.519908 #872] INFO -- : - no message
I, [2018-07-25T11:00:08.520033 #872] INFO -- : done
I, [2018-07-25T11:00:11.920704 #865] INFO -- : Started GET "/" for 141.101.98.209 at 2018-07-25 11:00:11 +0200
I, [2018-07-25T11:00:11.925121 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:00:11.931828 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:00:11.932039 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:00:11.935379 #865] INFO -- : Completed 200 OK in 10ms (Views: 1.8ms | ActiveRecord: 3.2ms)
I, [2018-07-25T11:00:15.295501 #865] INFO -- : Started GET "/" for 103.22.200.211 at 2018-07-25 11:00:15 +0200
I, [2018-07-25T11:00:15.300875 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:00:15.308380 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:00:15.308581 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:00:15.312095 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.8ms)
I, [2018-07-25T11:00:15.850368 #865] INFO -- : Started GET "/" for 162.158.63.209 at 2018-07-25 11:00:15 +0200
I, [2018-07-25T11:00:15.855720 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:00:15.862869 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:00:15.863071 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:00:15.866510 #865] INFO -- : Completed 200 OK in 11ms (Views: 2.0ms | ActiveRecord: 3.1ms)
I, [2018-07-25T11:00:38.553374 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T11:00:38.557423 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:38.892041 #872] INFO -- : - no message
I, [2018-07-25T11:00:38.892153 #872] INFO -- : done
I, [2018-07-25T11:00:38.911619 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:39.215930 #872] INFO -- : - no message
I, [2018-07-25T11:00:39.216035 #872] INFO -- : done
I, [2018-07-25T11:00:39.233899 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:39.504312 #872] INFO -- : - no message
I, [2018-07-25T11:00:39.504464 #872] INFO -- : done
I, [2018-07-25T11:00:39.526676 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:00:39.808483 #872] INFO -- : - no message
I, [2018-07-25T11:00:39.808588 #872] INFO -- : done
I, [2018-07-25T11:00:42.657875 #872] INFO -- : Scheduler running...
I, [2018-07-25T11:00:42.669203 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T11:00:42.669360 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T11:00:42.669472 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T11:00:42.669580 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T11:00:42.669697 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T11:00:42.671703 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T11:00:43.803970 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 141.101.107.31 at 2018-07-25 11:00:43 +0200
I, [2018-07-25T11:00:43.809853 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T11:00:43.810003 #865] INFO -- : Parameters: {"update_id"=>405765879, "message"=>{"message_id"=>40, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509243, "text"=>"Today"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T11:00:44.100870 #865] INFO -- : Completed 200 OK in 291ms (Views: 0.3ms | ActiveRecord: 37.0ms)
I, [2018-07-25T11:00:45.827798 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223664" for 197.234.242.179 at 2018-07-25 11:00:45 +0200
I, [2018-07-25T11:00:45.833061 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223663" for 197.234.242.179 at 2018-07-25 11:00:45 +0200
I, [2018-07-25T11:00:45.838688 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T11:00:45.838816 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223664", "id"=>"17"}
I, [2018-07-25T11:00:45.847835 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T11:00:45.847950 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223663", "id"=>"287"}
I, [2018-07-25T11:00:45.888695 #865] INFO -- : Completed 200 OK in 50ms (Views: 1.1ms | ActiveRecord: 22.3ms)
I, [2018-07-25T11:00:45.911735 #865] INFO -- : Completed 200 OK in 64ms (Views: 8.9ms | ActiveRecord: 17.3ms)
I, [2018-07-25T11:00:45.917687 #865] INFO -- : Started GET "/api/v1/tickets/287?all=true&_=1532508223665" for 197.234.242.179 at 2018-07-25 11:00:45 +0200
I, [2018-07-25T11:00:45.923375 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T11:00:45.923484 #865] INFO -- : Parameters: {"all"=>"true", "_"=>"1532508223665", "id"=>"287"}
I, [2018-07-25T11:00:46.089015 #865] INFO -- : Completed 200 OK in 165ms (Views: 16.5ms | ActiveRecord: 37.3ms)
I, [2018-07-25T11:00:46.139282 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223666" for 197.234.242.179 at 2018-07-25 11:00:46 +0200
I, [2018-07-25T11:00:46.147082 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T11:00:46.147182 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223666"}
I, [2018-07-25T11:00:46.207364 #865] INFO -- : Completed 200 OK in 60ms (Views: 16.6ms | ActiveRecord: 6.2ms)
I, [2018-07-25T11:00:46.708015 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223667" for 197.234.242.179 at 2018-07-25 11:00:46 +0200
I, [2018-07-25T11:00:46.715534 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T11:00:46.715619 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223667"}
I, [2018-07-25T11:00:46.792404 #865] INFO -- : Completed 200 OK in 77ms (Views: 32.9ms | ActiveRecord: 5.7ms)
I, [2018-07-25T11:00:48.493527 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392233) RUNNING
I, [2018-07-25T11:00:48.519305 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T11:00:48.534496 #872] INFO -- : # 200
I, [2018-07-25T11:00:48.538016 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392233) COMPLETED after 0.0443
I, [2018-07-25T11:00:48.541780 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392234) RUNNING
I, [2018-07-25T11:00:48.576312 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T11:00:48.589607 #872] INFO -- : # 200
I, [2018-07-25T11:00:48.593827 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392234) COMPLETED after 0.0518
I, [2018-07-25T11:00:48.598022 #872] INFO -- : 2018-07-25T11:00:48+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392235) RUNNING
I, [2018-07-25T11:00:48.845912 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:00:48 +0200
I, [2018-07-25T11:00:48.853555 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T11:00:48.853662 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>true, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T11:00:48.907046 #865] INFO -- : Completed 200 OK in 53ms (Views: 0.6ms | ActiveRecord: 16.6ms)
I, [2018-07-25T11:00:49.146563 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T11:00:49.205435 #872] INFO -- : # 200
I, [2018-07-25T11:00:49.208803 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392235) COMPLETED after 0.6106
I, [2018-07-25T11:00:49.212668 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392236) RUNNING
I, [2018-07-25T11:00:49.243440 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T11:00:49.256254 #872] INFO -- : # 200
I, [2018-07-25T11:00:49.259650 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392236) COMPLETED after 0.0469
I, [2018-07-25T11:00:49.263346 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392237) RUNNING
I, [2018-07-25T11:00:49.536730 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T11:00:49.589235 #872] INFO -- : # 200
I, [2018-07-25T11:00:49.592838 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392237) COMPLETED after 0.3293
I, [2018-07-25T11:00:49.596859 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392238) RUNNING
I, [2018-07-25T11:00:49.626391 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T11:00:49.641001 #872] INFO -- : # 200
I, [2018-07-25T11:00:49.646711 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392238) COMPLETED after 0.0497
I, [2018-07-25T11:00:49.652969 #872] INFO -- : 2018-07-25T11:00:49+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392239) RUNNING
I, [2018-07-25T11:00:49.749801 #872] INFO -- : Send notification to: bruce@mydomain.com (from Notification from Fetch the City <noreply@orders.mydomain.com>)
I, [2018-07-25T11:00:52.708396 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223668" for 197.234.242.179 at 2018-07-25 11:00:52 +0200
I, [2018-07-25T11:00:52.718239 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T11:00:52.718346 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223668"}
I, [2018-07-25T11:00:52.765935 #865] INFO -- : Completed 200 OK in 47ms (Views: 9.3ms | ActiveRecord: 5.2ms)
I, [2018-07-25T11:00:54.942470 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392239) COMPLETED after 5.2871
I, [2018-07-25T11:00:54.946086 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392240) RUNNING
I, [2018-07-25T11:00:54.973650 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392240) COMPLETED after 0.0275
I, [2018-07-25T11:00:54.976926 #872] INFO -- : 2018-07-25T11:00:54+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392241) RUNNING
I, [2018-07-25T11:00:55.133412 #872] INFO -- : 2018-07-25T11:00:55+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::UserDeviceLogJob (id=1392241) COMPLETED after 0.1563
I, [2018-07-25T11:01:08.651431 #865] INFO -- : Started GET "/" for 103.22.200.145 at 2018-07-25 11:01:08 +0200
I, [2018-07-25T11:01:08.655153 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:01:08.663107 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:01:08.663316 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:01:08.666948 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.0ms)
I, [2018-07-25T11:01:09.908100 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T11:01:09.913186 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:10.215817 #872] INFO -- : - no message
I, [2018-07-25T11:01:10.215944 #872] INFO -- : done
I, [2018-07-25T11:01:10.246334 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:10.516187 #872] INFO -- : - no message
I, [2018-07-25T11:01:10.516301 #872] INFO -- : done
I, [2018-07-25T11:01:10.538421 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:10.808098 #872] INFO -- : - no message
I, [2018-07-25T11:01:10.808226 #872] INFO -- : done
I, [2018-07-25T11:01:10.832040 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:11.103794 #872] INFO -- : - no message
I, [2018-07-25T11:01:11.103894 #872] INFO -- : done
I, [2018-07-25T11:01:14.349572 #865] INFO -- : Started GET "/" for 141.101.98.209 at 2018-07-25 11:01:14 +0200
I, [2018-07-25T11:01:14.354931 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:01:14.362953 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:01:14.363215 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:01:14.367143 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 4.4ms)
I, [2018-07-25T11:01:14.795215 #865] INFO -- : Started GET "/" for 162.158.63.191 at 2018-07-25 11:01:14 +0200
I, [2018-07-25T11:01:14.800814 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:01:14.808786 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:01:14.809049 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:01:14.813042 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.3ms | ActiveRecord: 4.0ms)
I, [2018-07-25T11:01:41.131761 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T11:01:41.136048 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:41.408393 #872] INFO -- : - no message
I, [2018-07-25T11:01:41.408521 #872] INFO -- : done
I, [2018-07-25T11:01:41.430070 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:41.700454 #872] INFO -- : - no message
I, [2018-07-25T11:01:41.700611 #872] INFO -- : done
I, [2018-07-25T11:01:41.731793 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:42.012051 #872] INFO -- : - no message
I, [2018-07-25T11:01:42.012181 #872] INFO -- : done
I, [2018-07-25T11:01:42.037654 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:01:42.312649 #872] INFO -- : - no message
I, [2018-07-25T11:01:42.312736 #872] INFO -- : done
I, [2018-07-25T11:01:42.671938 #872] INFO -- : Scheduler running...
I, [2018-07-25T11:01:42.681490 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T11:01:42.681626 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T11:01:42.681704 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T11:01:42.681773 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T11:01:42.682325 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T11:01:42.683605 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T11:02:03.834058 #865] INFO -- : Started GET "/" for 108.162.226.126 at 2018-07-25 11:02:03 +0200
I, [2018-07-25T11:02:03.838230 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:02:03.844933 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:02:03.845154 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:02:03.849658 #865] INFO -- : Completed 200 OK in 11ms (Views: 3.3ms | ActiveRecord: 3.5ms)
I, [2018-07-25T11:02:06.047585 #865] INFO -- : Started GET "/" for 141.101.107.31 at 2018-07-25 11:02:06 +0200
I, [2018-07-25T11:02:06.052686 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:02:06.060738 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:02:06.060926 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:02:06.064178 #865] INFO -- : Completed 200 OK in 11ms (Views: 1.9ms | ActiveRecord: 4.4ms)
I, [2018-07-25T11:02:12.340348 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T11:02:12.343565 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:12.643716 #872] INFO -- : - no message
I, [2018-07-25T11:02:12.643866 #872] INFO -- : done
E, [2018-07-25T11:02:13.000582 #872] ERROR -- : Can't use Channel::Driver::Facebook: #<Koala::Facebook::AuthenticationError: type: OAuthException, code: 190, error_subcode: 460, message: Error validating access token: The session has been invalidated because the user changed their password or Facebook has changed the session for security reasons., x-fb-trace-id: AnriTe0q7ls [HTTP 400]>
E, [2018-07-25T11:02:13.000743 #872] ERROR -- : ["/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api.rb:50:in `graph_call'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/koala-3.0.0/lib/koala/api/graph_api_methods.rb:129:in `get_connection'", "/opt/zammad/app/models/channel/driver/facebook.rb:98:in `block in fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `each'", "/opt/zammad/app/models/channel/driver/facebook.rb:92:in `fetch_feed'", "/opt/zammad/app/models/channel/driver/facebook.rb:18:in `fetch'", "/opt/zammad/app/models/channel.rb:61:in `fetch'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/activerecord-5.1.5/lib/active_record/relation/delegation.rb:39:in `each'", "/opt/zammad/app/models/channel.rb:30:in `fetch'", "(eval):1:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:274:in `eval'", "/opt/zammad/app/models/scheduler.rb:274:in `_start_job'", "/opt/zammad/app/models/scheduler.rb:237:in `block (2 levels) in start_job'", "/opt/zammad/app/models/scheduler.rb:236:in `loop'", "/opt/zammad/app/models/scheduler.rb:236:in `block in start_job'", "/opt/zammad/vendor/bundle/ruby/2.4.0/gems/logging-2.2.2/lib/logging/diagnostic_context.rb:474:in `block in create_with_logging_context'"]
I, [2018-07-25T11:02:13.024273 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:13.316332 #872] INFO -- : - no message
I, [2018-07-25T11:02:13.316463 #872] INFO -- : done
I, [2018-07-25T11:02:13.338996 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:13.612702 #872] INFO -- : - no message
I, [2018-07-25T11:02:13.612840 #872] INFO -- : done
I, [2018-07-25T11:02:13.637982 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:13.921322 #872] INFO -- : - no message
I, [2018-07-25T11:02:13.921438 #872] INFO -- : done
I, [2018-07-25T11:02:15.597467 #865] INFO -- : Started GET "/" for 162.158.63.5 at 2018-07-25 11:02:15 +0200
I, [2018-07-25T11:02:15.602897 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:02:15.614487 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:02:15.614694 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:02:15.618534 #865] INFO -- : Completed 200 OK in 15ms (Views: 2.0ms | ActiveRecord: 7.7ms)
I, [2018-07-25T11:02:42.513079 #872] INFO -- : execute Ticket.process_escalation (try_count 0)...
I, [2018-07-25T11:02:42.572742 #872] INFO -- : execute Import::OTRS.diff_worker (try_count 0)...
I, [2018-07-25T11:02:42.683800 #872] INFO -- : Scheduler running...
I, [2018-07-25T11:02:42.693731 #872] INFO -- : Running job thread for 'Check streams for Channel' (Channel.stream) status is: sleep
I, [2018-07-25T11:02:42.693910 #872] INFO -- : Running job thread for 'Generate Session data' (Sessions.jobs) status is: sleep
I, [2018-07-25T11:02:42.694345 #872] INFO -- : Running job thread for 'Check Channels' (Channel.fetch) status is: sleep
I, [2018-07-25T11:02:42.694552 #872] INFO -- : Running job thread for 'Process escalation tickets' (Ticket.process_escalation) status is: sleep
I, [2018-07-25T11:02:42.694628 #872] INFO -- : Running job thread for 'Import OTRS diff load' (Import::OTRS.diff_worker) status is: sleep
I, [2018-07-25T11:02:42.695207 #872] INFO -- : Running job thread for 'Execute jobs' (Job.run) status is: sleep
I, [2018-07-25T11:02:43.953782 #872] INFO -- : execute Channel.fetch (try_count 0)...
I, [2018-07-25T11:02:43.957788 #872] INFO -- : fetching imap (mail.mydomain.com/test.orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:44.244199 #872] INFO -- : - no message
I, [2018-07-25T11:02:44.244310 #872] INFO -- : done
I, [2018-07-25T11:02:44.266483 #872] INFO -- : fetching imap (mail.mydomain.com/help@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:44.552097 #872] INFO -- : - no message
I, [2018-07-25T11:02:44.552219 #872] INFO -- : done
I, [2018-07-25T11:02:44.574148 #872] INFO -- : fetching imap (mail.mydomain.com/orders@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:44.844192 #872] INFO -- : - no message
I, [2018-07-25T11:02:44.844299 #872] INFO -- : done
I, [2018-07-25T11:02:44.867245 #872] INFO -- : fetching imap (mail.mydomain.com/feedback@mydomain.com port=993,ssl=true,starttls=false,folder=INBOX,keep_on_server=false)
I, [2018-07-25T11:02:45.136240 #872] INFO -- : - no message
I, [2018-07-25T11:02:45.136336 #872] INFO -- : done
I, [2018-07-25T11:02:49.529638 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:02:49 +0200
I, [2018-07-25T11:02:49.538637 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T11:02:49.538775 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"40.96232693@telegram", "content_type"=>"text/plain"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T11:02:49.586062 #865] INFO -- : Completed 200 OK in 47ms (Views: 0.6ms | ActiveRecord: 6.6ms)
I, [2018-07-25T11:02:53.853919 #865] INFO -- : Started PUT "/api/v1/tickets/287?all=true" for 197.234.242.179 at 2018-07-25 11:02:53 +0200
I, [2018-07-25T11:02:53.862918 #865] INFO -- : Processing by TicketsController#update as JSON
I, [2018-07-25T11:02:53.863090 #865] INFO -- : Parameters: {"number"=>"86287", "title"=>"Hi", "group_id"=>"7", "owner_id"=>"3", "customer_id"=>17, "state_id"=>"2", "priority_id"=>"2", "article"=>{"from"=>"Bruce Lewin", "to"=>"", "cc"=>"", "subject"=>"", "body"=>"remember\n", "content_type"=>"text/plain", "ticket_id"=>"287", "type_id"=>12, "sender_id"=>1, "internal"=>false, "in_reply_to"=>"40.96232693@telegram", "form_id"=>"508326834"}, "updated_at"=>"2018-07-25T09:00:44.048Z", "pending_time"=>nil, "bank_charges"=>"", "cost_of_items"=>"", "delivery_fee"=>"", "distance"=>"", "driver_number"=>"", "number_of_items"=>"", "tip"=>"", "total"=>"", "id"=>"287", "all"=>"true"}
I, [2018-07-25T11:02:54.366269 #865] INFO -- : Completed 200 OK in 503ms (Views: 13.5ms | ActiveRecord: 84.1ms)
I, [2018-07-25T11:02:54.533545 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:02:54 +0200
I, [2018-07-25T11:02:54.541749 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T11:02:54.541950 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{"body"=>"remember\n", "type"=>"telegram personal-message", "internal"=>false, "in_reply_to"=>"40.96232693@telegram", "from"=>"Bruce Lewin", "ticket_id"=>"287", "content_type"=>"text/plain", "sender_id"=>"1", "type_id"=>"12"}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T11:02:54.591693 #865] INFO -- : Completed 200 OK in 50ms (Views: 0.7ms | ActiveRecord: 8.9ms)
I, [2018-07-25T11:02:54.731692 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223669" for 197.234.242.179 at 2018-07-25 11:02:54 +0200
I, [2018-07-25T11:02:54.740388 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T11:02:54.740576 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223669"}
I, [2018-07-25T11:02:54.900026 #865] INFO -- : Completed 200 OK in 159ms (Views: 15.2ms | ActiveRecord: 5.3ms)
I, [2018-07-25T11:02:55.272301 #865] INFO -- : Started GET "/api/v1/ticket_customer?customer_id=17&_=1532508223670" for 197.234.242.179 at 2018-07-25 11:02:55 +0200
I, [2018-07-25T11:02:55.278173 #865] INFO -- : Processing by TicketsController#ticket_customer as JSON
I, [2018-07-25T11:02:55.278264 #865] INFO -- : Parameters: {"customer_id"=>"17", "_"=>"1532508223670"}
I, [2018-07-25T11:02:55.286945 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392242) RUNNING
I, [2018-07-25T11:02:55.331089 #865] INFO -- : Completed 200 OK in 53ms (Views: 17.0ms | ActiveRecord: 5.9ms)
I, [2018-07-25T11:02:55.448602 #865] INFO -- : Started DELETE "/api/v1/ticket_attachment_upload" for 197.234.242.179 at 2018-07-25 11:02:55 +0200
I, [2018-07-25T11:02:55.466544 #865] INFO -- : Processing by TicketArticlesController#ticket_attachment_upload_delete as JSON
I, [2018-07-25T11:02:55.466642 #865] INFO -- : Parameters: {"form_id"=>"508326834"}
I, [2018-07-25T11:02:55.479954 #865] INFO -- : Completed 200 OK in 13ms (Views: 0.3ms | ActiveRecord: 2.9ms)
I, [2018-07-25T11:02:55.632436 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T11:02:55.692548 #872] INFO -- : # 200
I, [2018-07-25T11:02:55.695909 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392242) COMPLETED after 0.4088
I, [2018-07-25T11:02:55.699349 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392243) RUNNING
I, [2018-07-25T11:02:55.726268 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T11:02:55.737437 #872] INFO -- : # 200
I, [2018-07-25T11:02:55.740306 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392243) COMPLETED after 0.0408
I, [2018-07-25T11:02:55.743646 #872] INFO -- : 2018-07-25T11:02:55+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392244) RUNNING
I, [2018-07-25T11:02:56.156162 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/Ticket/287?pipeline=zammad238143791368" \
I, [2018-07-25T11:02:56.317986 #872] INFO -- : # 200
I, [2018-07-25T11:02:56.322162 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392244) COMPLETED after 0.5783
I, [2018-07-25T11:02:56.326812 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392245) RUNNING
I, [2018-07-25T11:02:56.363972 #872] INFO -- : # curl -X POST "http://127.0.0.1:9200/zammad_production/User/17?pipeline=zammad238143791368" \
I, [2018-07-25T11:02:56.378094 #872] INFO -- : # 200
I, [2018-07-25T11:02:56.381683 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job BackgroundJobSearchIndex (id=1392245) COMPLETED after 0.0547
I, [2018-07-25T11:02:56.386368 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392246) RUNNING
I, [2018-07-25T11:02:56.680968 #872] INFO -- : Send telegram message to: '@' (from @TestOrdersFetchtheCityBot)
I, [2018-07-25T11:02:56.684248 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::Article::CommunicateTelegram::BackgroundJob (id=1392246) COMPLETED after 0.2977
I, [2018-07-25T11:02:56.688234 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392247) RUNNING
I, [2018-07-25T11:02:56.724653 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Observer::Ticket::UserTicketCounter::BackgroundJob (id=1392247) COMPLETED after 0.0363
I, [2018-07-25T11:02:56.729048 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392248) RUNNING
I, [2018-07-25T11:02:56.821154 #872] INFO -- : 2018-07-25T11:02:56+0200: [Worker(host:ftc-zammad pid:872)] Job Transaction::BackgroundJob (id=1392248) COMPLETED after 0.0919
I, [2018-07-25T11:02:57.107287 #865] INFO -- : Started PUT "/api/v1/taskbar/394" for 197.234.242.179 at 2018-07-25 11:02:57 +0200
I, [2018-07-25T11:02:57.116366 #865] INFO -- : Processing by TaskbarController#update as JSON
I, [2018-07-25T11:02:57.116527 #865] INFO -- : Parameters: {"key"=>"Ticket-287", "client_id"=>"123", "callback"=>"TicketZoom", "state"=>{"ticket"=>{}, "article"=>{}}, "params"=>{"ticket_id"=>"287", "shown"=>true}, "prio"=>3, "notify"=>false, "active"=>true, "updated_at"=>"2018-07-25T08:44:45.245Z", "id"=>"394"}
I, [2018-07-25T11:02:57.165016 #865] INFO -- : Completed 200 OK in 48ms (Views: 0.6ms | ActiveRecord: 7.1ms)
I, [2018-07-25T11:02:58.142017 #865] INFO -- : Started GET "/api/v1/ticket_articles/1033?full=true&_=1532508223671" for 197.234.242.179 at 2018-07-25 11:02:58 +0200
I, [2018-07-25T11:02:58.150553 #865] INFO -- : Processing by TicketArticlesController#show as JSON
I, [2018-07-25T11:02:58.150652 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223671", "id"=>"1033"}
I, [2018-07-25T11:02:58.192288 #865] INFO -- : Completed 200 OK in 42ms (Views: 9.3ms | ActiveRecord: 4.9ms)
I, [2018-07-25T11:02:59.263130 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1052" for 197.234.242.179 at 2018-07-25 11:02:59 +0200
I, [2018-07-25T11:02:59.269399 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T11:02:59.269475 #865] INFO -- : Parameters: {"id"=>"1052"}
I, [2018-07-25T11:02:59.288280 #865] INFO -- : Completed 200 OK in 19ms (Views: 0.3ms | ActiveRecord: 6.3ms)
I, [2018-07-25T11:02:59.899395 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1051" for 197.234.242.179 at 2018-07-25 11:02:59 +0200
I, [2018-07-25T11:02:59.907968 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T11:02:59.908067 #865] INFO -- : Parameters: {"id"=>"1051"}
I, [2018-07-25T11:02:59.930339 #865] INFO -- : Completed 200 OK in 22ms (Views: 0.2ms | ActiveRecord: 7.1ms)
I, [2018-07-25T11:03:00.751883 #865] INFO -- : Started DELETE "/api/v1/online_notifications/1050" for 197.234.242.179 at 2018-07-25 11:03:00 +0200
I, [2018-07-25T11:03:00.759391 #865] INFO -- : Processing by OnlineNotificationsController#destroy as JSON
I, [2018-07-25T11:03:00.759502 #865] INFO -- : Parameters: {"id"=>"1050"}
I, [2018-07-25T11:03:00.780326 #865] INFO -- : Completed 200 OK in 21ms (Views: 0.3ms | ActiveRecord: 5.4ms)
I, [2018-07-25T11:03:03.789294 #865] INFO -- : Started GET "/api/v1/online_notifications/?full=true&_=1532508223672" for 197.234.242.179 at 2018-07-25 11:03:03 +0200
I, [2018-07-25T11:03:03.798282 #865] INFO -- : Processing by OnlineNotificationsController#index as JSON
I, [2018-07-25T11:03:03.798404 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223672"}
I, [2018-07-25T11:03:03.814669 #865] INFO -- : Completed 200 OK in 16ms (Views: 0.3ms | ActiveRecord: 4.0ms)
I, [2018-07-25T11:03:04.863155 #865] INFO -- : Started GET "/" for 162.158.118.77 at 2018-07-25 11:03:04 +0200
I, [2018-07-25T11:03:04.868557 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:03:04.877192 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:03:04.877421 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:03:04.881156 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.1ms | ActiveRecord: 4.3ms)
I, [2018-07-25T11:03:07.155922 #865] INFO -- : Started GET "/" for 141.101.99.210 at 2018-07-25 11:03:07 +0200
I, [2018-07-25T11:03:07.161766 #865] INFO -- : Processing by InitController#index as */*
I, [2018-07-25T11:03:07.169973 #865] INFO -- : Rendering init/index.html.erb within layouts/application
I, [2018-07-25T11:03:07.170252 #865] INFO -- : Rendered init/index.html.erb within layouts/application (0.1ms)
I, [2018-07-25T11:03:07.173982 #865] INFO -- : Completed 200 OK in 12ms (Views: 2.2ms | ActiveRecord: 3.9ms)
I, [2018-07-25T11:03:07.410066 #865] INFO -- : Started POST "/api/v1/channels_telegram_webhook/T-PIq4XDGIVJoQ?bid=625135106" for 162.158.155.249 at 2018-07-25 11:03:07 +0200
I, [2018-07-25T11:03:07.415669 #865] INFO -- : Processing by ChannelsTelegramController#webhook as HTML
I, [2018-07-25T11:03:07.415797 #865] INFO -- : Parameters: {"update_id"=>405765880, "message"=>{"message_id"=>42, "from"=>{"id"=>96232693, "is_bot"=>false, "first_name"=>"Bruce", "language_code"=>"en-gb"}, "chat"=>{"id"=>96232693, "first_name"=>"Bruce", "type"=>"private"}, "date"=>1532509387, "text"=>"The milk"}, "bid"=>"625135106", "callback_token"=>"T-PIq4XDGIVJoQ"}
I, [2018-07-25T11:03:07.604575 #865] INFO -- : Completed 200 OK in 189ms (Views: 0.2ms | ActiveRecord: 38.6ms)
I, [2018-07-25T11:03:08.455118 #865] INFO -- : Started GET "/api/v1/tickets/287?full=true&_=1532508223673" for 197.234.242.179 at 2018-07-25 11:03:08 +0200
I, [2018-07-25T11:03:08.459744 #865] INFO -- : Started GET "/api/v1/users/17?full=true&_=1532508223674" for 197.234.242.179 at 2018-07-25 11:03:08 +0200
I, [2018-07-25T11:03:08.467953 #865] INFO -- : Processing by TicketsController#show as JSON
I, [2018-07-25T11:03:08.468090 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223673", "id"=>"287"}
I, [2018-07-25T11:03:08.475561 #865] INFO -- : Processing by UsersController#show as JSON
I, [2018-07-25T11:03:08.475710 #865] INFO -- : Parameters: {"full"=>"true", "_"=>"1532508223674", "id"=>"17"}