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AdenForshaw / handler.js
Created Oct 8, 2019
AWS Lambda function to post SES mail updates from SNS and an SES configuration set
View handler.js
var https = require('https');
var util = require('util');
exports.handler = async (event, context) => {
console.log(JSON.stringify(event, null, 2));
View Service downtime report - template
Executive summary
- brief paragraph that anyone can understand & apology for those affected.
The rest of the report should be purely factual with no emotion & or blame.
Issue Summary
- short summary (5 sentences)
- list the duration along with start and end times (include timezone)
- state the impact (most user requests resulted in 500 errors, at peak 100%)
- close with root cause
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