Why Good Communication Matters

What do you already know about your communication style and skills?
I'm a project manager and most of our time is spent communicating and filtering the noise from the message; additionally we have to be able to "read the room" and keep the message in context;  emotional intelligence and moral compass must be at the center of all our dealing.
My academic knowledge, my experience in the field and my acceptance of the fact that no-one holds the absolute truth let me listen more that I talk.  

What did you learn while reading this?  
empathy and openness are key to good communication.

What techniques or tips are you looking forward to trying during the bootcamp? 
all of them: this was an excellent read.