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@BradenM
Last active April 21, 2020 18:17
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hurricane_florence_transfer_gate
houston_flood_after_hours
harvey_ltr_spanish_left_vm
enter_ivr_nvoad
tn_flood_start
harvey_la_listened
ruston_la_tornado_start
il_wi_transfer_gate
harvey_spanish_listened
everman_forest_hill_start
192_english_after_hours
157_english_listened
tx_rgv_flood_spanish_transfer_gate
mt_transfer_gate
155_spanish_transfer_gate
hattiesburg-petal_after_hours
195_196_start
harvey_irma_closed_listen_aga
197_english_left_vm
harvey_tx_transfer_gate
houston_flood_start
wv_flood_left_vm
albany_ga_left_vm
harvey_irma_select
195_transfer_gate
irma_after_hours
153_english_transfer_gate
ok_storms_listened
hurricane_florence_english_transfer_gate
hattiesburg-petal_after_hours_listened
harvey_irma_listened
hurricane_michael_mexico_beach_english_listened
hurricane_lane_transfer_gate
co_fires_listened
tx_rgv_flood_spanish_after_hours
repeat_input_message
harvey_texas_info
192_no_agents_after_hours_or_error_left_vm
south_tx_spanish_transfer_gate
155_english_listened
ruston_la_tornado_listened
hurricane_lane_start
hurricane_michael_florence_english_select
150_after_hours
harvey_ltr_spanish_select
louisiana_transfer_americorps
enter_ivr
wv_flood_listened
il_tornadoes_after_hours_vm
tn_flood_listened
196_english_start
hurricane_fires_start
md_flood_transfer_gate
tx_rgv_flood_spanish_left_vm
192_english_start
mi_il_in_transfer_gate
197_english_after_hours
157_english_transfer_gate
harvey_la_after_hours
gatlinburg_after_hours
195_196_no_agents_after_hours_or_error_listened
hurricane_florence_spanish_after_hours
ts_barry_left_vm
hurricane_michael_florence_english_after_hours
harvey_tx_listened
harvey_transfer_gate
ok_oh_storms_listened
april_2017_spring_storm_after_hours_vm
ts_barry_listened
ok_storms_start
196_english_listened
tx_rgv_flood_english_start
pa_flood_closed
harvey_ltr_spanish_listened
hurricane_florence_start
pa_flood_transfer_local
tx_rgv_flood_english_after_hours
tx_rgv_flood_spanish_select
wv_flood_after_hours
houston_flood_listened
midwest_tn_al_ga_start
gatlinburg_listened
hattiesburg-petal_transfer
ruston_la_tornado_transfer_211
kauai_transfer_local
hurricane_lane_after_hours
tx_rgv_flood_english_listened
nvoad_to_volunteer
hurricane_lane_left_vm
mi_il_in_select
tx_rgv_forward
louisiana_no_answer
157_no_agents_after_hours_or_error
transfer_to_input
matthew_after_hours
hurricane_michael_mexico_beach_spanish_after_hours
louisiana_after_hours
ok_oh_storms_after_hours
pa_flood_listened
195_196_no_agents_after_hours_or_error_left_vm
april_2017_spring_storm_to_schedule
hurricane_florence_english_left_vm
195_no_agents_after_hours_or_error
co_fires_start
195_no_agents_after_hours_or_error_listened
157_gate_closed_start
il_wi_after_hours
157_english_after_hours
irma_transfer_gate
harvey_tx_transfer
hurricane_florence_english_after_hours
albany_ga_leave_message
hurricane_lane_listened
il_wi_listened
midwest_tn_al_ga_after_hours
mt_after_hours
hurricane_florence_english_select
150_transfer_gate
south_tx_english_listened
hurricane_michael_mexico_beach_english_left_vm
nc_landslide_start
closed_message_listened
ts_barry_start
155_spanish_select
harvey_tx_ltr_left_vm
nc_landslide_transfer_gate
tx_rgv_flood_english_left_vm
ts_barry_transfer_gate
hurricane_florence_spanish_left_vm
hudson_nc_after_hours
hudson_nc_listened
harvey_spanish_left_vm
md_flood_left_vm
harvey_la_transfer
south_tx_english_transfer_gate
harvey_after_hours
april_2017_spring_storm_after_hours
south_tx_english_after_hours
157_spanish_left_vm
ts_barry_after_hours
harvey_transfer
153_english_after_hours
matthew_listened
harvey_tx_ltr_listened
co_spring_creek_fire_left_vm
157_english_start
mt_flood_start
157_spanish_select
south_tx_english_select
195_english_left_vm
houston_flood_transfer_gate
midwest_tn_al_ga_left_vm
ruston_la_tornado_after_hours
il_wi_left_vm
hurricane_michael_florence_spanish_after_hours
195_english_listened
mt_listened
195_after_hours
hurricane_florence_english_listened
157_spanish_after_hours
nvoad_to_individual
harvey_la_left_vm
md_flood_start
mt_left_vm
hurricane_michael_florence_english_listened
havey_tx_after_hours
harvey_la_transfer_gate
tn_flood_transfer_gate
hurricane_michael_mexico_beach_english_select
co_spring_creek_fire_after_hours
mi_il_in_listened
ruston_la_tornado_left_vm
everman_forest_hill_listened
hurricane_michael_florence_english_transfer_gate
hattiesburg-petal_listened
mi_il_in_after_hours
midwest_tn_al_ga_transfer_gate
gatlinburg_transfer
hurricane_michael_florence_spanish_listened
157_gate_closed_listened
hurricane_florence_spanish_select
harvey_irma_transfer_gate
nvoad_from_volunteer_to_main
155_english_left_vm
nvoad_to_corporate
houston_flood_left_vm
hudson_nc_start
195_196_transfer_gate
matthew_transfer
ok_oh_storms_start
155_after_hours
il_wi_transfer
harvey_tx_ltr_after_hours
hurricane_florence_after_hours
150_start
matthew_after_hours_listened
197_no_agents_after_hours_or_error_left_vm
153_english_start
ok_storms_left_vm
hurricane_florence_listened
louisiana_left_vm
md_flood_after_hours
april_2017_spring_storm_transfer
196_english_transfer_gate
nc_landslide_left_vm
co_spring_creek_fire_listened
tx_rgv_flood_spanish_listened
hurricane_michael_mexico_beach_english_after_hours
195_start
ruston_la_tornado_transfer_gate
il_tornadoes_after_hours
harvey_irma_texas_info
tn_flood_after_hours
150_english_listened
197_english_transfer_gate
gatlinburg_after_hours_listened
albany_ga_transfer
louisiana_listened
test_forward
hurricane_michael_florence_english_left_vm
mi_il_in_left_vm
harvey_irma_left_vm
hurricane_michael_mexico_beach_english_transfer_ga
nvoad_vm_left
153_english_listened
wv_flood_start
pa_flood_start
hurricane_michael_mexico_beach_spanish_select
april_2017_spring_storm_transfer_eoc
hurricane_michael_florence_spanish_left_vm
co_spring_creek_fire_start
nvoad_from_corporate_to_main
nc_landslide_flood_start
197_english_start
hattiesburg-petal_transfer_gate
197_no_agents_after_hours_or_error_listened
192_english_listened
192_english_left_vm
nvoad_to_input
hudson_nc_transfer_gate
harvey_irma_transfer
harvey_spanish_select
hurricane_florence_left_vm
south_tx_english_left_vm
157_english_left_vm_gate_closed
tx_rgv_flood_english_transfer_gate
everman_forest_hill_left_vm
il_tornadoes_after_hours_listened
hurricane_florence_spanish_listened
ok_oh_storms_left_vm
157_english_left_vm
april_2017_spring_storm_transfer_gate
195_196_after_hours
co_spring_creek_fire_transfer_gate
matthew_transfer_gate
harvey_tx_ltr_transfer_gate
155_start
harvey_closed_listen_again
195_no_agents_after_hours_or_error_left_vm
wv_flood_transfer_gate
gatlinburg_transfer_gate
norcal_fires_after_hours
nvoad_to_intro
harvey_spanish_transfer
closed_message_transfer
harvey_irma_after_hours
ok_storms_transfer_gate
155_spanish_listened
ok_oh_storms_transfer_gate
md_flood_listened
irma_transfer
195_196_english_listened
192_english_transfer_gate
hurricane_michael_florence_spanish_select
195_196_no_agents_after_hours_or_error
harvey_listened
153_english_left_vm
hurricane_michael_mexico_beach_spanish_listened
il_tornadoes_transfer_city_ottowa
197_english_listened
south_tx_spanish_listened
co_fires_transfer_gate
155_pre_open_message_listened
157_no_agents_after_hours_or_error_listened
nvoad_to_vm
il_tornadoes_transfer_gate
midwest_tn_al_ga_listened
hudson_nc_left_vm
havey_after_hours
il_tornadoes_transfer
150_english_left_vm
tn_flood_left_vm
irma_select
nc_landslide_after_hours
157_no_agents_after_hours_or_error_left_vm
155_transfer_gate
south_tx_spanish_left_vm
irma_transfer_from_harvey
nc_landslide_listened
192_no_agents_after_hours_or_error_listened
il_tornadoes_to_schedule
harvey_tx_left_vm
norcal_fires_left_vm
192_no_agents_after_hours_or_error
197_no_agents_after_hours_or_error
ok_storms_after_hours
south_tx_spanish_select
louisiana_transfer
harvey_select

New Events

Phone DNIS

update_phone-dnis create_phone-dnis

Outbound Call

create_outbound-call call_outbound-call # agent outbound call prompt join_outbound-call_to_agent # associate call with agent (ivr_action: 'accept/reject_call/abandon_(agent|contact)')

Inbound Call

call_inbound-call # agent inbound call prompt join_inbound-call_to_agent # associate call with agent (ivr_action: 'accept/reject_call/abandon_(agent|contact)')

Agent

create_agent # agent created for user login_agent # user logged into phone system call_agent # inbound/outbound call prompt started to agent update_agent # agent config (language/number) updated

id event_key event_name_t event_description_t event_past_tense_t points created_by created_at updated_by updated_at
616 list_phone-area-code events.list_phone-area-code events.list_phone-area-code_description events.list_phone-area-code_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
617 create_phone-area-code events.create_phone-area-code events.create_phone-area-code_description events.create_phone-area-code_past_tense 2 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
618 destroy_phone-area-code events.destroy_phone-area-code events.destroy_phone-area-code_description events.destroy_phone-area-code_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
619 update_phone-area-code events.update_phone-area-code events.update_phone-area-code_description events.update_phone-area-code_past_tense 3 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
620 ignore_phone-area-code events.ignore_phone-area-code events.ignore_phone-area-code_description events.ignore_phone-area-code_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
621 read_phone-area-code events.read_phone-area-code events.read_phone-area-code_description events.read_phone-area-code_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
622 search_phone-area-code events.search_phone-area-code events.search_phone-area-code_description events.search_phone-area-code_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
623 list_phone-log events.list_phone-log events.list_phone-log_description events.list_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
624 update_phone-log events.update_phone-log events.update_phone-log_description events.update_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
625 print_phone-log events.print_phone-log events.print_phone-log_description events.print_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
626 read_phone-log events.read_phone-log events.read_phone-log_description events.read_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
627 schedule_phone-log events.schedule_phone-log events.schedule_phone-log_description events.schedule_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
628 search_phone-log events.search_phone-log events.search_phone-log_description events.search_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
629 unschedule_phone-log events.unschedule_phone-log events.unschedule_phone-log_description events.unschedule_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
630 list_phone-status events.list_phone-status events.list_phone-status_description events.list_phone-status_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
631 call_phone-status events.call_phone-status events.call_phone-status_description events.call_phone-status_past_tense 4 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
632 close_phone-status events.close_phone-status events.close_phone-status_description events.close_phone-status_past_tense 4 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
633 create_phone-status events.create_phone-status events.create_phone-status_description events.create_phone-status_past_tense 2 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
634 destroy_phone-status events.destroy_phone-status events.destroy_phone-status_description events.destroy_phone-status_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
635 update_phone-status events.update_phone-status events.update_phone-status_description events.update_phone-status_past_tense 3 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
636 join_phone-status_to_phone-dnis events.join_phone-status_to_phone-dnis events.join_phone-status_to_phone-dnis_description events.join_phone-status_to_phone-dnis_past_tense 3 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
637 join_phone-status_to_outbound-call events.join_phone-status_to_outbound-call events.join_phone-status_to_outbound-call_description events.join_phone-status_to_outbound-call_past_tense 3 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
638 print_phone-status events.print_phone-status events.print_phone-status_description events.print_phone-status_past_tense 2 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
639 read_phone-status events.read_phone-status events.read_phone-status_description events.read_phone-status_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
640 search_phone-status events.search_phone-status events.search_phone-status_description events.search_phone-status_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
641 remove_phone-status_from_phone-dnis events.remove_phone-status_from_phone-dnis events.remove_phone-status_from_phone-dnis_description events.remove_phone-status_from_phone-dnis_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
642 remove_phone-status_from_outbound-call events.remove_phone-status_from_outbound-call events.remove_phone-status_from_outbound-call_description events.remove_phone-status_from_outbound-call_past_tense 1 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1556 error:list_phone-log events.error_list_phone-log events.error_list_phone-log_description events.error_list_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1549 error:list_phone-area-code events.error_list_phone-area-code events.error_list_phone-area-code_description events.error_list_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1550 error:create_phone-area-code events.error_create_phone-area-code events.error_create_phone-area-code_description events.error_create_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1551 error:destroy_phone-area-code events.error_destroy_phone-area-code events.error_destroy_phone-area-code_description events.error_destroy_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1552 error:update_phone-area-code events.error_update_phone-area-code events.error_update_phone-area-code_description events.error_update_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1553 error:ignore_phone-area-code events.error_ignore_phone-area-code events.error_ignore_phone-area-code_description events.error_ignore_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1554 error:read_phone-area-code events.error_read_phone-area-code events.error_read_phone-area-code_description events.error_read_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1555 error:search_phone-area-code events.error_search_phone-area-code events.error_search_phone-area-code_description events.error_search_phone-area-code_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1557 error:update_phone-log events.error_update_phone-log events.error_update_phone-log_description events.error_update_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1558 error:print_phone-log events.error_print_phone-log events.error_print_phone-log_description events.error_print_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1559 error:read_phone-log events.error_read_phone-log events.error_read_phone-log_description events.error_read_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1560 error:schedule_phone-log events.error_schedule_phone-log events.error_schedule_phone-log_description events.error_schedule_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1561 error:search_phone-log events.error_search_phone-log events.error_search_phone-log_description events.error_search_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1562 error:unschedule_phone-log events.error_unschedule_phone-log events.error_unschedule_phone-log_description events.error_unschedule_phone-log_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1563 error:list_phone-status events.error_list_phone-status events.error_list_phone-status_description events.error_list_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1564 error:call_phone-status events.error_call_phone-status events.error_call_phone-status_description events.error_call_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1565 error:close_phone-status events.error_close_phone-status events.error_close_phone-status_description events.error_close_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1566 error:create_phone-status events.error_create_phone-status events.error_create_phone-status_description events.error_create_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1567 error:destroy_phone-status events.error_destroy_phone-status events.error_destroy_phone-status_description events.error_destroy_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1568 error:update_phone-status events.error_update_phone-status events.error_update_phone-status_description events.error_update_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1569 error:join_phone-status_to_phone-dnis events.error_join_phone-status_to_phone-dnis events.error_join_phone-status_to_phone-dnis_description events.error_join_phone-status_to_phone-dnis_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1570 error:join_phone-status_to_outbound-call events.error_join_phone-status_to_outbound-call events.error_join_phone-status_to_outbound-call_description events.error_join_phone-status_to_outbound-call_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1571 error:print_phone-status events.error_print_phone-status events.error_print_phone-status_description events.error_print_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1572 error:read_phone-status events.error_read_phone-status events.error_read_phone-status_description events.error_read_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1573 error:search_phone-status events.error_search_phone-status events.error_search_phone-status_description events.error_search_phone-status_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1574 error:remove_phone-status_from_phone-dnis events.error_remove_phone-status_from_phone-dnis events.error_remove_phone-status_from_phone-dnis_description events.error_remove_phone-status_from_phone-dnis_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
1575 error:remove_phone-status_from_outbound-call events.error_remove_phone-status_from_outbound-call events.error_remove_phone-status_from_outbound-call_description events.error_remove_phone-status_from_outbound-call_past_tense 0 14 2020-03-25 03:29:14.370008 14 2020-03-25 03:29:14.370008
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